Data protection jobs
We are looking for a dedicated and compassionate Vulnerable Victims Advocate caseworker to join our City of London Project to support victims of crime working 37.5 hours per week.
This role involves both face-to-face and virtual support, making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid including working from home, co-location in Bishopsgate Police Station and our London office (close to Old Street tube), with travel throughout London as required. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
As a Vulnerable Victims Advocate you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic.
Key Responsibilities:
- Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims. Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client.
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
- Identify barriers to individuals accessing our services and determine solutions. Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work.
About You
You will need:
- An understanding of the impact of crime on victims such as anti-social behaviour, domestic abuse, sexual violence.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
The role is based at Chelsea and Westminster Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities
- Assess risks and needs using evidence-based checklists.
- Focus on high-risk cases with short to medium-term crisis intervention.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Provide advocacy on legal, housing, health, and financial options.
- Empower clients to recognize domestic abuse dynamics.
- Participate in Multi-Agency Risk Assessment Conferences (MARAC).
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people.
- Ability to manage complex caseloads and prioritize work.
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Thank you!
Join BookTrust, the UK’s largest children’s reading charity, and help change children’s lives through reading. For more than 100 years, we’ve been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds.
We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you’ll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK.
This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You’ll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships.
The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month.
Fundraising at BookTrust
As a charity, fundraising is central to BookTrust’s mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy.
You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do.
Job Purpose
The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters.
This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading.
Key Responsibilities:
Programmes and projects
- Manage acquisition and retention campaigns including testing new audiences and channels.
- Deliver effective supporter journeys to ensure the highest possible standards of donor experience.
- End-to-end campaign management across the fundraising mix including legacies, mid value and in memory.
- Support the testing and development of new community and events fundraising opportunities.
- Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets.
Relationships
- Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters
- Work effectively with external suppliers and agencies, maintaining strong working relationships.
Budgeting, analysis and reporting
- Monitor and control income and expenditure against targets outlined in annual plans.
- Feed into quarterly forecasting and annual budget setting processes.
- Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
- Contribute to CRM development and update existing reporting mechanisms.
Other
- Keep up to date with innovation and changes in the sector and external environment.
- Undertake other duties as required that are commensurate with this role.
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The client requests no contact from agencies or media sales.
Thank you!
An exciting opportunity has arisen to join our dynamic NYAS Cymru team. We are currently seeking to appoint a Project Worker to conduct Return Home Interviews with children and young people living in South Wales, who have returned after being missing from home or care. This role will be full time, working 35 hours per week, and will be fixed term for 6 months with the possibility of extension (maternity cover). The role will be home based with some travel to a Basic Command Unit in Swansea Neath Port Talbot or Cwm Taf Morgannwg (Bridgend, Merthyr and Rhondda Cynon Taff).
Working alongside our project worker team and partner agency, South Wales Police, you will provide support for children and young people to explore the reasons for being missing, identifying risks and vulnerabilities to exploitation, ensuring reports are completed within the agreed timescale.
The successful candidate will work on an agile basis and will primarily involve extensive travel across the Swansea Neath Port Talbot area or Cwm Taf Morgannwg area with occasional requests for return home interview support across the force wide area.
About you
We are looking for a proactive and dynamic team member with significant experience of direct work with children and young people, within a social care environment, including those who have been and / or at risk of being exploited. You will have the ability to work creatively with children and young people, responding to high service demand, with excellent interpersonal and report writing skills.
If you feel you could be an ideal candidate to join our NYAS Cymru team, we would love to hear from you.
You will receive a full induction with ongoing opportunities for continued professional development. With regular support and supervision from your line manager and the opportunity to partake in various staff wellbeing activities and initiatives.
When completing the application form, it is important that you refer to the person specification within the job description and detail how you can evidence the criteria.
The job description can be located at the right hand side of this page.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, South Wales Police Vetting and a Digital Risk Assessment.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
We reserve the right to close this vacancy early once we receive a high number of applications.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Thank you!
ABOUT THE ROLE
- Job Title: Fundraising Coordinator
- Location: Nottingham office – minimum three days per week at the office.
- Salary: £25,000
- Permanent: 35 hours per week.
Make a real difference to life after brain injury. Join us as Headway’s Fundraising Coordinator and be part of a dynamic, forward-thinking fundraising team that raises vital funds and increases national visibility.
Headway UK– the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Fundraising Team raises critical funds and awareness so that everyone affected by brain injury has the support they need to live well.
WHAT YOU WILL DO:
The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high-quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising.
You will:
- Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships.
- Ensure effective income management working closely with the Finance Team.
- Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters.
- Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline.
- Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards.
- Represent Headway at community events, ensuring our supporters receive the best possible experience.
ABOUT YOU
We would love to hear from you if you have:
- Experience working in a fundraising or customer care/administration environment.
- Experience in managing queries and delivering a high standard of stewardship to all stakeholders.
- Strong organisational skills and the ability to manage multiple projects.
- Excellent communication and relationship building skills.
- Excellent numeracy skills and proficiency with Excel and similar systems.
- Understanding of fundraising principles and supporter engagement.
- Pro-active individual who likes working collaboratively.
- Proficiency in working with databases and CRM platforms.
- A commitment to safeguarding, equality, and Headway’s values
You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits:
Financial Security -
- Competitive Salaries
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- ·You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Thank you for your interest in Headway UK and we look forward to getting to know you!
How to apply
Closing date: 5pm on 20 May
Interview date: 3rd- 5th June.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Interviews: 2nd of June
Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!
Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.
Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.
Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!
Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.
If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.
Expect the unexpected and embrace it. Come and be a part of our mission!
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
12-month FTC | Hybrid (2 days in the office, London) | Up to £45,000
We’re supporting a well-established professional membership organisation to recruit a CRM (Dynamics 365) Administrator for a newly created role within their IT function.
This is a hands-on opportunity to take ownership of Dynamics 365 CRM, supporting colleagues’ day-to-day, improving data quality and processes, and working closely with external suppliers. The role is offered on a 12-month fixed-term basis, with the potential to become permanent.
The role
You’ll be responsible for keeping the CRM running effectively and continuously improving how it supports the organisation. This will include:
- Managing and triaging requests via the CRM ticketing system
- Resolving technical and non-technical CRM issues and working with external suppliers
- Maintaining data quality through cleansing, de-duplication and governance
- Managing user access, permissions and security roles
- Delivering CRM training (1-2-1 and group sessions) and producing clear user guidance
- Creating reports and dashboards to support insight and decision-making
- Identifying opportunities to streamline processes and introduce automation
You’ll be confident working with users at all levels and comfortable taking ownership of a business-critical system. You’ll have:
- Proven experience administering Dynamics 365 CRM
- Strong data management and problem-solving skills
- A good understanding of GDPR and data governance
- Advanced Excel skills and experience working with multiple business systems
- Experience working in or alongside a ticketing or support environment
- Clear communication skills and a supportive, collaborative approach
- Salary up to £45,000
- Hybrid working – 2 days per week in a central London office
- A new role with real scope to shape CRM ways of working
- Potential for the role to become permanent after 12 months
- Supportive, values-driven culture
If this exciting opportunity is of interest, please get in touch ASAP. We are reviewing CV’s as they come through!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Help shape the future of compassionate care
At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.
We are now looking for an exceptional Individual Giving Manager to join our Fundraising and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.
In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission.
We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.
Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.
This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re partnering with a leading national charity to recruit a Prospect Research Officer, a pivotal role supporting high-value fundraising growth across corporate, trusts, and philanthropy. This role will be the specialist behind the systems, insight and intelligence that power high-value fundraising success.
Working across multiple fundraising teams, you’ll identify and qualify new high-value prospects, deliver in-depth research and due diligence, and ensure robust pipeline management processes are embedded across the organisation. You’ll also play a key role in strengthening CRM use, improving reporting, and helping teams prioritise the opportunities with the greatest potential.
What you’ll do
- Lead prospect research activity across trusts, corporates and high-value fundraising
- Identify and qualify new prospects through data mining, desk research and network mapping
- Produce high-quality research profiles, stakeholder maps and event briefings
- Manage and improve pipeline tracking processes through the CRM system
- Develop dashboards and reports to support forecasting, KPIs and fundraising performance
- Support fundraisers with caseload reviews and prospect prioritisation
- Deliver due diligence checks and ensure compliance with GDPR and fundraising regulations
- Create training materials and support colleagues to embed best practice across teams
- Keep up to date with sector trends, tools and prospect research best practice
About you
- Tangible experience in prospect research, fundraising insight or high-value fundraising support
- Strong CRM/database skills, with experience managing pipelines and producing dashboards
- Excellent research and analytical skills, with strong attention to detail
- Experience delivering due diligence and understanding fundraising compliance/GDPR
- Confident communicator, able to present insight and influence colleagues across teams
- Experience improving systems and embedding new processes
- Highly organised, proactive and comfortable managing multiple priorities
- Passionate about using insight to drive fundraising success
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Thank you!
Hybrid - within commuting distance of our Redcar Campus
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve teacher and leader development across the education system.
A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers.
About the role
We are seeking a motivated and enthusiastic Senior Software Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports TED. Working at the intersection of software engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high-quality, evidence-informed improvement across the sector.
Corporate responsibilities
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To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT.
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To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person.
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To comply with all reasonable management requests.
Key responsibilities
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Design, develop, maintain and improve software and technical infrastructure that supports TED and related education research activity.
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Build secure, scalable and reliable systems that enable robust analysis of education and teacher development data.
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Apply software engineering and DevOps best practice to deliver high-quality, well-tested and maintainable technical solutions.
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Contribute to reproducible, transparent and efficient research workflows, pipelines and supporting tools.
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Work closely with developers, researchers and other colleagues to understand requirements and translate them into effective technical delivery.
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Contribute to architectural decisions and the ongoing improvement of platform design, developer experience, monitoring and software quality.
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Support the operation and maintenance of production systems and help troubleshoot issues where required.
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Produce and maintain clear technical documentation and contribute to wider project communication where appropriate.
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Contribute to a collaborative team environment, including supporting and mentoring colleagues where appropriate.
Essential criteria
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Proven experience in software engineering, including building and maintaining production systems.
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Strong coding skills in relevant programming languages and experience of modern software development practices.
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Experience with version control, code review, testing and continuous integration.
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Ability to take ownership of complex technical systems, including feature development, maintenance and support.
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Strong technical judgement and problem-solving ability, including awareness of architectural trade-offs.
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Ability to work effectively in a multidisciplinary environment and communicate clearly with technical and non-technical audiences.
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Commitment to quality, security, maintainability and continuous improvement.
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Interest in applying software engineering to education, data and evidence-informed improvement.
Desirable criteria
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Experience with Python, JavaScript or similar languages.
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Experience of Linux, Docker, CI/CD and DevOps tooling.
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Experience of database design, optimisation or data pipeline development.
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Experience working with sensitive data or secure analytical environments.
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Experience of research platforms, reproducible analytics or trusted research infrastructure.
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Experience in education, public sector or data-rich research settings.
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Experience mentoring others and contributing to team-wide engineering practice.
Key benefits
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Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays).
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Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
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Pension - Entry to the Local Government Pension Scheme.
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Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!
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Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
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Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
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Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
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Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
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Development: We fully support the development of our staff and ensure that you have high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
If you have any queries about this role, please contact our recruitment team.
For more information and to apply, please visit our vacancies page.
Closing date: 10.00am on Monday, 1 June 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Thank you!
Main Purpose
The Volunteer Coordinator is responsible for coordinating volunteer recruitment and selection, using innovative opportunities to engage with others and encourage participation. The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.
The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.
Working with a range of teams across three sites , the Volunteer Coordinator provides expert support and guidance to staff on the effective stewardship, engagement and management of volunteers. They will also work with colleagues to identify and develop opportunities for volunteer involvement, matching volunteers to need.
This role requires high levels of emotional intelligence, creativity, drive and initiative, and a positive attitude to working with a variety of people at all levels. This role may involve occasional evening and weekend working, with some travel across three sites. This post is subject to a successful DBS check.
Main Duties & Responsiblities
Recruitment, Selection and Induction of Volunteers
• To be the first point of contact for volunteering enquiries and applications.
• Take ownership and responsibility for the coordination of all relevant application, interview, selection and training processes for volunteers, including the processing of DBS checks and associated administration.
• Coordinate the promotion and advertisement of volunteering opportunities, including targeted recruitment campaigns.
• Conduct volunteer interviews, either face-to-face or over the telephone.
• Ensure excellent service is delivered in a timely manner and that processes are efficient and robust.
• Plan and deliver engaging training and development opportunities for volunteers to support them in undertaking their role.
• Represent Aurora Wellbeing to a range of external audiences, building and maintaining effective relationships to raise awareness of volunteering opportunities and support the recruitment of volunteers.
• Attend relevant internal and external events to recruit volunteers and promote the work of Aurora Wellbeing within local communities.
• Work with other teams within Aurora Wellbeing to identify, develop and promote new opportunities for volunteer involvement.
Volunteer Support and Supervision
• To be the central point of contact for all volunteers
• Maintain regular communication with volunteers, providing guidance, support and direction.
• Respond to any day-to-day queries from volunteers, helping to resolve issues encountered by volunteers when undertaking their role and escalating any issues to the Head of Volunteering as appropriate.
• Provide support and supervision for volunteers, through a range of face-to-face, telephone, digital or group activities.
• Provide efficient administrative support to ensure the effective running of all stages of the volunteer journey and lifecycle.
• Promote the active engagement of volunteers
• Support the recognition of the impact volunteers have and value the contributions they make
• Ensure effective communication, engagement and recognition of Aurora Wellbeing volunteers through social media, newsletters, events and other innovative opportunities.
Team Working and Collaboration
• Provide proactive support and guidance to staff on volunteering best practice and the effective management, stewardship, and engagement.
• Act as a source of knowledge on volunteering related matters, providing timely advice in line with policies and procedures.
• Work with colleagues across the organisation to support the rollout of initiatives for volunteer recruitment, retention and engagement as necessary.
Operational
• Maintain accurate volunteer records on our data management systems, ensuring that volunteer information is kept up to date and data is stored and processed in accordance with the General Data Protection Regulations (GDPR), Code of Fundraising Practice.
• Provide volunteer KPI information as required.
• Build and maintain relationships with organisations within the local community to promote the work of Aurora.
Training and Development
• To attend staff development programmes, training courses, and conferences as deemed necessary.
• To attend staff meetings.
• To take responsibility for attendance at mandatory training sessions.
• To undertake professional development/training considered necessary.
• To follow Aurora’s code of practice in matters such as Health and Safety, Safeguarding, Equal Opportunities and Data Protection.
Qualifications & Experience
Required
Qualifications Educated to equivalent GCSE level 4 or above in Maths and English Evidence of training or development relevant to volunteering.
Relevant professional or personal experience of volunteering or working with communities.
Experience of recruiting and supporting others using a formal process.
Experience of using CRM or database systems to input data and maintain accurate records.
Experience of managing own daily workload.
Experience of working collaboratively, both within an organisation and with external stakeholders and partners.
Desirable
Evidence of training or development relevant to volunteering.
Experience of working with or managing volunteers.
Experience of working with vulnerable people or in a confidential, sensitive environment.
Experience of designing, delivering or coordinating the training of others.
Knowledge & Skills
Required
An appreciation of the value of volunteers in an organisation, including their recruitment, diversity, inclusion, support and stewardship.
Empathy with volunteers and an understanding of their needs.
A good understanding of GDPR and the ability to process sensitive/personal information appropriately.
Able to prioritise a diverse workload and manage competing demands and deadlines.
Excellent administrative skills.
Good working knowledge of Microsoft Office.
A good knowledge and understanding of safeguarding children and vulnerable adults.
Desirable
Knowledge and understanding of volunteering best practice and current trends and devleopments.
An understanding of the DIsclosure and Barring Service checks.
Confident in presenting to a diverse range of audiences of designing, delivering or coordinating the training of others.
Ability to deliver training to small groups (10-15 people).
Person Specification
Required
Motivated, with an enthusiasm for the role.
Warm and empathetic.
Creative, agile and willing to explore new opportunities.
Flexible, positive attitude and ability to work independently.
Desirable
Comfortable with working directly with people effected by cancer and long-term health conditions.
The post-holder may be required to work evenings and weekends. The above duties and responsibilities are intended to represent current priorities and are not meant to be a conclusive list. The post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder considering service needs.
The closing date for applications is 5pm on the 20th May. Successful short-listed candidates will be invited to interview week commencing 25th May.
Registered Charity
21 - 50
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Helplines Partnership (HLP) is looking for a creative, digitally skilled communicator to join our small, friendly team. This is a varied and rewarding role at the heart of the UK helpline sector, with real scope to grow our reach, membership and influence.
You will support and deliver HLP's Marketing and Communications Strategy managing social media, building email campaigns, leading on website content, and producing graphics and video. You will co-create sector campaigns including our annual Helpline Awareness Day, develop press releases and media commentary, and report on performance across all digital channels. Strong organisational skills and the ability to manage budgets and lead cross-team projects are essential.
The ideal candidate will have experience in digital communications or marketing, be a confident copywriter across multiple audiences, and be comfortable with CRM software and a website CMS. Familiarity with tools such as Canva, Mailchimp, Google Analytics or Wagtail is desirable, as is knowledge of the charity or membership sector. Above all, we want someone self-motivated, collaborative and passionate about making a difference who shares our values of quality, passion, integrity, ambition and equity.
We are interviewing on a rolling basis, so early applications are encouraged. HLP is an equal opportunities employer.
Our Values:
Helplines Partnership’s core values have been developed to guide the way we want to work, manage our business, and deliver our services. They provide the foundation for our staff when responding to members and stakeholders.
Quality – confirming our commitment to value and excellence
Passion – affirming our enthusiasm for what we do
Integrity – upholding our commitment to honesty and sound work principles
Ambition – emphasising our motivation and determination to succeed
Equity – committing ourselves to fairness and equality
Helplines Partnership is committed to inspiring its members with the same ethos and building a connected, responsive and sustainable help-sector and is committed to anti-discriminatory values and to the involvement of users of services.
Other requirements:
This is a homeworking role.
Expectation of occasional/regular travel and work effectively within and outside the UK.
This is a part-time position 22.5 hours per week - Wednesday - Friday.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a Digital Marketing Specialist to join the British Psychological Society’s friendly and professional Marketing team. In this role, you’ll support the delivery of impactful digital marketing activity that enhances the Society’s visibility, appeal and growth. It’s a great opportunity to help shape how a membership charity connects with its audiences across digital channels, as we continue to strengthen our digital capabilities.
About the Role
As Digital Marketing Specialist, you’ll play an equally important role across two core areas: paid digital advertising and email marketing, working closely with colleagues across channels. This is a hands-on role for a confident digital marketer who combines data, creativity and channel expertise to grow awareness, engagement and conversion across our products, including membership, professional registers and CPD.
You’ll own our Google Ads activity (including Ad Grants), run paid social campaigns, and manage our external agency across Meta, LinkedIn and TikTok – leading the work, reviewing performance and ensuring activity delivers against strategy.
You’ll also plan and deliver targeted email campaigns and automated journeys, writing compelling copy that drives member acquisition, retention and engagement.
Insight is central to the role: you’ll set up tracking, build reports, turn performance into clear recommendations and continually optimise activity. You’ll bring strong PPC expertise and SEO awareness (essential), solid email and copywriting skills, and an interest in using new tools - including AI - to work smarter and deliver impact.
What we’re looking for
We’re looking for an experienced digital marketer with proven hands‑on experience in paid media / PPC and email marketing.
You’ll be confident managing campaigns across Google Ads (including Ad Grants) and paid social platforms such as Meta, LinkedIn and TikTok, with a sharp eye on budget optimisation and return on advertising spend. You collaborate well with creative teams and external agencies, stay ahead of platform changes, and can translate performance data into actionable insight for a range of audiences.
You’ll bring strong working knowledge of Google Analytics, campaign tagging, conversion tracking and audience segmentation, alongside experience delivering email marketing campaigns and automated journeys. You’ll have a good understanding of SEO, landing page optimisation and GDPR best practices, and the ability to write clear, engaging copy across platforms.
Highly organised and collaborative, you’ll be comfortable owning multiple workstreams and combining analytical thinking with creativity. Formal marketing qualifications (particularly Google Ads certifications), CRM experience, familiarity with AI tools, and an interest or background in psychology would be an advantage.
Why Join Us?
We have a friendly, supportive and values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme
- Life Assurance
- Discounts scheme with national organisations
How to apply
The closing date for applications is 11:59pm on Sunday 17th May 2026. To apply, please submit your CV and a covering letter detailing how you meet the criteria in the job profile. Please note that applications without a cover letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Registered Charity
101 - 500
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Thank you!
Job Title: People and Culture Business Partner
Location:
- Preferred: London, UK; Addis Ababa, Ethiopia; Accra, Ghana; or Kampala, Uganda;
- or any other Right To Play based location (Bujumbura, Burundi; Toronto, Canada; Beirut, Lebanon; Bamako, Mali; Islamabad, Pakistan; Ramallah, Palestinian Territories; Kigali, Rwanda; or Dar es Salaam, Tanzania)
(Only candidates who are eligible to work legally without work visa sponsorship in the country will be considered.)
Contract Type: Full-time (40 hours per week), long-term engagement
Hiring Salary: This is a national position. Please refer to Appendix I for the hiring salary for each country.
Target Start Date: As soon as possible
Application Closing Date: May 17, 2026 23:59 EDT
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Benefits Highlights:
- Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
- Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
- Paid leaves
- Competitive benefits
- Learning opportunities and 5 learning and development (L&D) days per year
- More information on what we offer is available on our website.
Application Method:
Apply with your resume and cover letter in English via the application link: https://righttoplay.hiringplatform.ca/237927-people-and-culture-business-partner/1077399-application-form/en
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and sfeguarding information are available on our website.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: P&C Business Partner
Grade: 8
Reports to: Chief People & Culture Officer (CPCO)
Location UK, Ethiopia, Ghana, Uganda preferred or any other RTP based country
Direct Reports: N/A
Department: People & Culture
1- Purpose:
The P&C Business Partner drives the P&C operational effectiveness in Country Offices, facilitates organisational development and change and provides a framework for best people’s practice and quality standards. The P&C Business Partner also supports the organization in developing and implementing initiatives that encourage diversity, promote equity, and support psychological and physical safety of the workforce.
2- Accountability & Responsibilities:
Operational delivery (40%)
- Provides advice and influences action on P&C global policies, and in collaboration with local P&C Specialists advices on local policies and employment law to staff and management based in COs.
- Supports the review and localisation of P&C policies and embeds best practice, ensuring local needs and culture are reflected.
- Works with CPCO, P&C team, Global Directors of Country Offices and Logistics Manager to identity and mitigate people related risks in COs and prevent and resolve issues.
- Supports adherence to safety, security and Safeguarding policies and procedures in COs.
Employee Relations and Employee Services (30%)
- Monitors the whistleblowing line and ensures timely action is taken in all complaints received related to COs.
- Oversees and works with P&C and COs management on the prevention and effective resolution of employee relations issues and adherence to disciplinary procedures. Responsible for maintaining confidential records.
- Conducts investigations and liaises with legal firms and/or investigators to resolve ER cases.
- Identifies trends and areas of concerns based on data channels i.e. surveys and exit interviews and proposes and implements remedial actions.
- Acts as one of the systems administrators of the whistleblowing and the anti-terrorism platforms
Quality Assurance (20%)
- Drives efficiency and quality assurance of P&C operational practices in COs by conducting assessments and P&C audits and works with P&C Specialists and Country Directors (CDs) to enhance the employee experience, ensure consistency, continuous improvement and enhance People’s capacity in country.
- Supports CDs to ensure compliance and manage P&C risks as per country risk register and audits’ actions.
- Contributes to the data gathering, analysis and presentation of P&C reports, to enable decision making Identifies trends, proposes actions for improvement and instigates implementation.
Diversity, Equity Inclusion and Accessibility (10%)
- Embeds DEIA approaches in policies and processes, to create a framework that welcomes and supports staff regardless of race, ethnicity, gender, age, religion, language, ability, status, and location.
- Works with the GDEIC to communicate DEIA strategy and establish measurable goals to track progress.
- Sources, develops and manages trainings and other activities, including the LMS system and the DEIA Week.
- Analyses DEIA data to make recommendations and support implementation of agreed actions.
Perform other duties as assigned
3- Scope (geographical and/or functional), Impact and Autonomy
The role has a primary focus on supporting and advising leaderships and coaching P&C specialists and managers on P&C operational needs of Country Offices. It also has a global scope in supporting the advancement of the DEIA agenda with the view of achieving the culture of One Right To Play . Consults the CPCO on complex, unclear or long term impact matters.
4- Leadership and Staff management
Provides technical leadership and coaching to the P&C Specialists in COs (10 plus colleagues), also acts as counsel of CDs and senior staff based in COs on P&C policies and strategic shifts impacting staff. Lead the P&C Global Community of Practice and the Global DEIA Committee (GDEIAC).
5- Information requirement for decision-making
Identifies areas for improvement and implements P&C solutions in COs to ensure a smooth service is provided. Under the guidance of senior P&C staff, updates and embeds policies, processes and other key P&C initiatives.
Uses the policy framework, organisational and country strategies to guide priorities. Their action is informed by trends and issues identified as a result of the analysis of People’s data reports, surveys and other sources available to mainstream processes and achieve efficiency in the operation. Policy changes are to be approved by the CPCO.
6- Innovation and Improvements
The incumbent is expected to proactively recommend improvements to policies, procedures and practices based on international P&C best practices. Working with P&C specialised colleagues introduces improvements across all areas of P&C including workforce planning, safeguarding and Safety and Security.
7- Relationships & Communications: Internal / External:
Internally works closely with the P&C global team, CDs, HQ Country Operations and Finance on the delivery of P&C annual processes and initiatives that drive improvement and effectiveness. Also, works closely with the GDEIAC to deliver the DEIA activities. Externally the role liaises with legal firms, investigators and networks.
8- Expertise (Certifications / Education, Professional Experience)
- Master’s degree in human resources management, Business Administration, Org Behaviour or related field
- Extensive experience of working at HQ or regional level on an international development organization with representation in low and medium income countries
- Experience in management of HR international operations with thorough knowledge and understanding of applicable local laws, donor requirements in a number of countries with the intention of providing similar employee experience across the board
- Experience in delivering HR services through a business partner model
- Experience advising and training P&C professionals, staff and leadership on employee relations issues and best people management practices
- Proficient in verbal and written English and fluent in French, Arabic or Portuguese is preferred
9- Core Competences
- Collaboration Able to influence and create strong partnerships with staff at all levels to achieve results
- Growth Mindset Able to introduce continuous process improvements in HR operational areas, supporting other to develop.
- Resilience Able to work under pressure meeting deadlines and delivering results through others
- Professionalism, Able to exercise discretion, maintain confidentiality and observe an ethical approach
- Management and Interpersonal Skills Excellent interpersonal skills, and a wide understanding of human relations; high level of emotional intelligence
10- Additional information
International travel including security high risk countries up to 6 times a year and extended screen time.
Appendix I: Hiring Salary for Each Country
Hiring salary is dependent on the successful candidate’s location. This is a national position and salary will be paid in the local currency. Please note that this salary will be subject to the usual deductions, including required taxes.
- Burundi: BIF 2,601,803 per month
- Canada: CAD 90,418 per annum
- Ethiopia: ETB 258,574 per month
- Ghana: GHS 15,156 per month
- Lebanon: USD 3,873 per month
- Mali: XOF 1,244,044 per month
- Pakistan: PKR 448,947 per month
- Palestinian Territories: ILS 17,116 per month
- Rwanda: RWF 2,581,173 per month
- Tanzania: TZS 7,276,275 per month
- Uganda: UGX 9,750,052 per month
- United Kingdom: GBP 54,374 per annum
Registered Charity
6 - 10
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.
Key responsibilities:
The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.
Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.
Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.
Donor Acquisition (30%)
- Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
- Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
- Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
- Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.
Regular Giving (20%)
- As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
- Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
- Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.
Legacy and In-Memoriam Giving (20%)
- Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
- Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.
New product testing (20%)
a. Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
b. Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
Planning and reporting (10%)
- Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
- Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.
Other
- Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
- Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
- Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
- Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
- Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.
For full details, please download the recruitment pack.
The client requests no contact from agencies or media sales.