Data reporting officer jobs
Engagement Officer - South (accessible to Essex)
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – South (accessible to Essex)
Benefits:
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 247
Team Manager – Safer Renting
Salary: £38,000 per annum
Contract: Full-time, Permanent
Location: London SE17 / Hybrid working
Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.
As part of our dynamic team, you will:
- Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
- Support and develop your team, managing performance and well-being to help them thrive.
- Deliver expert tenancy rights advice and advocacy.
- Shape the future of our service, contributing to research, campaigns, and service development initiatives.
We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.
Why join us?
- Competitive salary of £38,000 per annum
- Permanent, full-time role with opportunities for growth
- Be part of a mission-driven organisation making a tangible impact
- Hybrid and Flexible working arrangements
- Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.
To apply please download the recruitment pack. .Completed applications should be emailed to us and must include your CV ( which should include 2 reference contacts) and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a DBS check (enhanced) . Interviews will be held on Saturday 14th February 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join BBS UK and help deliver compassionate support within NHS highly specialised clinics, supporting children and families living with Bardet-Biedl syndrome.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our charity provides specialist support services that help children, young people and families feel informed, supported and able to navigate complex health and care systems, working in partnership with NHS Highly Specialised BBS Clinics.
We are seeking a compassionate and organised individual to join our Clinics Support Team as a Patient Liaison Officer (PLO). This role offers a unique opportunity to deliver charity-led support within specialist paediatric clinics at Great Ormond Street Hospital, working alongside NHS multi-disciplinary teams while remaining part of a close-knit and supportive charity team.
About the Role
As a Patient Liaison Officer, you will play a vital role in ensuring families feel prepared, supported and heard before, during and after their clinic appointments. You will provide emotional and practical support, advocacy and system navigation, helping families to understand their care and access appropriate support, while referring more complex casework to BBS UK’s specialist Advice Service.
You will:
-
Support families before, during and after NHS Highly Specialised BBS clinic appointments
-
Facilitate clinic attendance by preparing families for appointments, addressing concerns and helping to reduce “Did Not Attend” rates
-
Attend specialist BBS clinics at Great Ormond Street Hospital, and St Thomas' Hospital, providing on-the-day support to families and clinicians (Approximately 2-4 days per month)
-
Act as a key point of contact between families and clinical teams, supporting communication and information-sharing
-
Provide light-touch advocacy, information and signposting in relation to health, education, social care and local authority support
-
Identify unmet needs or emerging issues during clinic interactions and refer families to the BBS UK Advice Service for specialist advocacy and follow-up
-
Support families during key transition points, particularly the move from paediatric to adult services
-
Maintain accurate and confidential records using BBS UK’s CRM system (CharityLog)
-
Contribute to service evaluation, quality improvement and the wider work of BBS UK
This is a home-based role with attendance at clinics in central London and occasional travel to other clinic sites and BBS UK events. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for an experienced individual with a background in supporting children and families, who can work confidently in a clinic-based, people-facing role.
Essential Experience & Skills
-
Experience working with children, young people and families, ideally within health, social care, education or the voluntary sector
-
Strong communication skills, with the ability to engage sensitively with families experiencing distress or uncertainty
-
Experience providing emotional and practical support to individuals with complex or long-term conditions
-
Ability to organise and manage multiple tasks, prioritise effectively and work independently
-
Good IT skills, including Microsoft Office and case management/CRM systems (e.g. CharityLog)
-
Understanding of safeguarding principles and professional boundaries
-
A strong commitment to improving outcomes for people living with rare or complex conditions
Desirable Experience & Skills
-
Knowledge of Bardet-Biedl Syndrome or other rare or genetic conditions
-
Experience working alongside or within NHS services or multi-disciplinary teams
-
Understanding of education, health and social care systems in England
-
Experience supporting families affected by disability or visual impairment
-
Ability to travel for work, including clinic attendance (travel expenses reimbursed)
Why Join BBS UK?
BBS UK is a small, dedicated charity making a meaningful difference to the lives of children, young people and families affected by Bardet-Biedl Syndrome. Our Clinics Support Team is widely recognised by families and clinicians as an essential part of the specialist BBS service.
By joining us, you will:
-
Have a direct and positive impact on families at critical points in their care journey
-
Be part of a supportive, values-driven charity team
-
Work flexibly from home while delivering face-to-face support in specialist clinics
-
Receive training, supervision and ongoing professional development
-
Contribute to a nationally recognised rare disease support service
Additional Information
-
DBS Check: An enhanced DBS check is required for this role
-
Safeguarding: Completion of safeguarding training within the first month of employment
-
Flexible Working: Occasional evening or weekend work may be required, with time off in lieu provided
-
Hours: This is a permanent, part-time role (20 hours per week)
How to Apply
If you’re passionate about supporting children and families living with a rare condition and would like to be part of a dedicated charity team, we’d love to hear from you.
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: 8th February 2026
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.

The client requests no contact from agencies or media sales.
The core purpose is to inspire and grow a network of local volunteers, enabling them to champion their churches and organise events that foster community engagement. We are looking for someone who can inspire volunteers to cherish and take responsibility for their local church. Someone who can build relationships with our local communities and engage, support and grow our network of local volunteers.
We need someone who will work closely and enthusiastically with our small team to develop, encourage and enable community use of and care for our historic buildings.
Above all, we need an excellent communicator, and someone who can engender a collaborative working approach.
In supporting and developing our volunteering initiatives, we need someone who will be the organisation’s lead on health and safety, embedding best practice across all operations and ensuring compliance with relevant legislation.
The Volunteering & Community Officer plays a pivotal role in engaging and supporting volunteers to care for historic churches across England and Wales. The position may be full-time or split into two part-time roles, with flexible, home-based working and regular travel to sites.
We rescue and repair closed places of worship in England and Wales and encourage community use of these spaces.
The client requests no contact from agencies or media sales.
London based development role to equip DPOs with the tools, knowledge and confidence to create and develop resources to support Disabled people.
Disabled People’s Organisations (DPOs) are grassroots, community-led organisations led ‘By and For’ Disabled people. They work to the Social Model of Disability and ensure that their lived experiences and voices protect and enhance rights and drive advocacy, decision-making, and systemic change.
About the role
We’re looking for someone who has:
- Proven ability to support multifaceted projects, meet deadlines, and deliver impactful outcomes.
- Confidence in and experience of transforming organisational, movement, and institutional knowledge into clear, practical and accessible training resources across multiple platforms for grassroots and community organisations.
- An understanding of the Social Justice landscape, Disability Justice and intersectional principles. Strong awareness of how these principles impact policy, advocacy, and their application to Led By-and-For organisations and groups.
To request an informal conversation about the role, or to simply find out more about it or the recruitment process, please contact us via our website.
Disability Rights UK is the UK’s leading Disabled People's Organisation (DPO) led by, run by, and working for Disabled people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission’s Fundamental Standards of Care.
The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation’s policies and procedures.
To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council.
To lead and promote VCP’s philosophy, values, aims and approach in providing high quality homecare services.
To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget.
To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
Manage the Safety and Quality of the Organisation
· Ensure that the service meets all the quality control requirements to remain compliant at all times.
· Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.
· Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times.
· Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management.
· Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures.
· Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care.
· Understand and monitor health and safety in the workplace and in the field.
· Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation.
· Carry out investigations relating to the quality of the service and use findings to make improvements.
· Be prepared to work flexibly to ensure the safe delivery of the service.
Provide a Good Service to the Client
- Promote the rights of each client and keep their wishes at the centre of their care and support.
- Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
- Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks.
- Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
- Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
- Keep all information about client and their families secure and confidential.
Leadership
· To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements.
· To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process.
· Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities.
· Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times.
· Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date.
· To attend meetings and provide regular reports.
· To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns.
· To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care.
· To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies.
· To maintain professional accountability for:
o care delivered
o care premises and resources
o training and supervisions to staff providing care
· To be accountable and responsible for the provision of care throughout the operational day.
· To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents’ needs holistically, is person centred and that all care is evidenced based.
· Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service.
· Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained.
· Demonstrate and lead by example in the delivery of care and effective use of resources.
Staff Management
· To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards.
· Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual.
· Manage the effective recruitment, induction, training and performance of the office and field staff teams.
· Identify ongoing training needs and ensure staff are up to date with current best practice.
· To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff.
· To promote a teamwork approach through strong leadership in an open and friendly working environment.
· Be responsible for the on–call rota.
· Actively promote, develop and maintain an environment, which encourages lifelong learning with staff.
· Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care.
· Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development.
· Identify own learning needs and take responsibility for own professional development
Additional Information
· The post holder must at all times carry out their responsibilities with due regard to the Charity’s Equal Opportunities Statement.
· Work in line with the Charity’s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.
· Confidentiality of residents to be maintained at all times.
· The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity.
· An understanding of administering medicines.
· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR.
· The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing.
Genuine Occupational Requirement
We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post.
Candidate Specification
Essential Criteria
Experience and skills
· Excellent leadership and management skills.
· Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.
· Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust.
· Ability to support client with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.
· Experience of care services, risk assessment and person centred care and support.
· Experience of regulatory frameworks for Domiciliary services such as Care Standards and the Care Quality Commission.
· Effective strategic and operational planning of workloads so clients receive the services they expect.
· Financial management including budgetary control.
· Good administrative skills and computer literacy.
· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.
· Ability to maintain clear written and electronic records and to follow statutory reporting procedures.
· Ability to implement Vincentian Care Plus’ policies, procedures, and instructions.
· Experience of managing the delivery of social care services as a registered manager (desirable).
· This list is not exhaustive and from time to time you may be required to undertake additional duties.
· This job description will be updated from time to time at the discretion of management in response to changing business needs.
Personal attributes
· Caring and compassionate towards people in need of care and support.
· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.
· Strong commitment to non-discriminatory care practice.
· Commitment to respecting the rights of client at all times and to promoting their privacy, dignity and independence throughout their lives.
· Dedicated to governance and delivering high quality services.
· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.
· Excellent time keeper and reliable and professional.
Knowledge and understanding
· Good standard of education with good literacy and numeracy skills.
· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.
· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
· Understanding of the tendering process and the ability to prepare tenders and deliver presentations to Commissioners.
· Must have NVQ L5 qualification in Leadership and Management Health and Social Care or equivalent, or be willing to work towards a relevant management qualification.
· Working knowledge of Safeguarding procedures in adult care, and how to recognise abuse.
· Understanding of systems to maintain confidentiality in relation to client, staff and the business.
· Knowledge of health and safety matters in relation to homecare services and risk management.
· Business Management degree (desirable).
Salary and Conditions of Service
The salient features of Conditions are as follows:
You will be automatically entered into the Nest Pension Scheme after three months.
· All offers of appointment are subject to receiving satisfactory references and medical clearance and DBS checks.
All appointments are subject to a 6-month probationary period.
Further Information
We operate a no smoking policy.
We confirm our commitment to equal opportunities in all our activities. It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Job Title: Policy and Public Affairs Officer (Wales)
Directorate: Strategy and Knowledge
Team/Department: Policy and Public Affairs
Salary range: £ 28,337 - £33,301 (recruitment is typically at the bottom of the range)
Location: Cardiff (hybrid working, with at least one day per week in the Cardiff office). The post holder maybe expected to travel to locations across the UK to support business needs, as and when required.
Working hours: 35 hours per week
Context and Background
The NSPCC’s vision is that together, we can stop child abuse and neglect. Through the collective power of our staff, volunteers, supporters, partners, and over 100 years of experience we will move closer to achieving that vision.
We launched our ten-year strategy in 2021, which is centred around three impact goals. This is the difference we want to make by 2031:
- Everyone plays their part to prevent child abuse: we’ll work together to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.
- Every child is safe online: together, we’ll transform the online world, so it’s safe for every child to go online.
- Children feel safe, listened to and supported: more children will be able to speak out, so they feel safe, listened to and understood – and abuse doesn’t shape their future.
The Policy and Public Affairs team works to ensure that national laws, policies and guidance across the UK are fit-for-purpose in preventing cruelty to children. We work across the four nations of the UK. We develop and maintain the NSPCC’s positions on key public policy issues, drawing on research and policy analysis and feed in organisational insight and expertise gained through our services. We use our evidence-based positions to shape and influence national policy discussions on issues affecting child protection and manage the NSPCC’s political relations and work with governments, legislatures and stakeholders across the UK.
We focus on five key policy priorities: the child protection system and children’s social care; early years and health; child sexual abuse; online safety; and young victims and witnesses.
Job purpose
We are recruiting a Policy and Public Affairs Officer to contribute to the work of the Wales Policy and Public Affairs team in delivering real change and reform in the best interests of children.
The Policy and Public Affairs Officer will be responsible for undertaking policy work to achieve the NSPCC’s strategic goals, using their skills and experience to strengthen the NSPCC’s impact on public policy, and in doing so make a significant contribution to keeping children safe. The post holder will support the delivery of a range of policy-focused projects both within the Wales policy team, and across the wider UK policy team:
- Within the Wales team, the Officer will research and help build persuasive, evidence-based policy positions, support the NSPCC’s influencing activity as appropriate, and write consultations and impactful briefings. They will play a key role in supporting policy analysis, policy research and public affairs activity with a range of external stakeholders, including relevant elected members and government officials. The ability to communicate in Welsh is desirable for this role.
- Across the wider UK team, the Officer will also support policy colleagues working on one or more of our policy priority areas (which are focussed on: child protection; child sexual abuse; early years; online safety; young victims and witnesses). The post holder will help to coordinate collaboration across the teams, facilitate information-sharing and support the delivery of relevant cross-nation projects
Key relationships - Internal
- Reports to the Policy and Public Affairs Manager Wales)
- Colleagues in the wider Policy and Public Affairs and Campaigns teams across the UK
- Colleagues in the Strategy and Knowledge directorate
- Colleagues in the Media team
- Colleagues in the Services directorate (to ensure policy development is informed by experiences and learning from our frontline professionals/ volunteers)
- Colleagues working with children and young people (to ensure the experiences and voices of young people are embedded in policy and influencing work)
Key relationships - External
- Key civil servants and policy advisers in Welsh Government
- Elected representatives in the Senedd and local government structures
- Colleagues in relevant voluntary and statutory agencies
- Practitioner bodies
- Key academics, researchers and research networks
Main duties and responsibilities
- Develop and maintain expertise on key policy areas, enabling the NSPCC to predict and react to changes in the external environment.
- Scope, develop and refine key policies on priority issues, in line with the NSPCC’s strategic goals and outcomes.
- Support the smooth running of one of more NSPCC policy workstreams, supporting effective four-nations collaboration
- Prepare high-quality briefings, summaries and papers for internal and external audiences.
- Draft responses to government consultations and other public policy initiatives.
- Use project management skills to plan effectively the delivery of policy development activity and aligned public affairs activities.
- Undertake policy research and analysis, using a wide range of primary and secondary sources of evidence (such as policy documents, academic literature, survey data and qualitative data from interviews and focus groups), to develop high impact, credible policy positions
- Be a point of contact for internal and external requests for information and advice on NSPCC’s positions public positions
- Coordinate the delivery of NSPCC policy events and conferences (working with colleagues from across the organisation) and represent the NSPCC at external events.
Responsibilities for all Staff within the Strategy and Knowledge Directorate
There is a set of responsibilities for all staff within each directorate.
- A commitment to safeguard and promote the welfare of children and young people
- To carry out the responsibilities of the post in a manner consistent with promoting equality and diversity, and which demonstrates respect for children’s rights
- To participate actively in regular department and team meetings, contributing to strategy, discussions and decisions
- To maintain an awareness of own and other’s health and safety and comply with the NSPCC’s Health and Safety policy and procedures
- A willingness to take a flexible approach to work.
Person specification
- A good understanding of public policy relating to the NSPCC’s work, child protection issues and knowledge of the wider legal and political context in Wales.
- Demonstrable public affairs skills, with good knowledge of policymaking and parliamentary processes in Wales and experience of successfully influencing government or other policymakers.
- Proven policy development and policy research skills, with experience of collecting and analysing data, forming robust, evidence-based policy positions, and clearly presenting findings to make a clear and compelling case for policy and legislative change.
- Strong verbal and written communication skills including the ability to write clearly, concisely, and persuasively in a variety of formats for a variety of audiences and deal effectively, efficiently and appropriately with internal and external stakeholders.
- Good organisational and project management skills, with demonstrable experience of delivering on competing priorities within a time-pressured environment.
- Confidence in working as part of a team, with experience of working collaboratively with colleagues to help ensure the successful delivery of projects.
- Experience of organising and successfully delivering external influencing events
- Support for the NSPCC’s mission and values
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham or London (40-60% of your week will be spent in the office)
1st stage interviews: 16th & 17th February
2nd stage interviews: 26th & 27th February
This is your chance to make a real impact behind the scenes of a charity that changes young lives every day. You’ll empower managers to lead with confidence, navigate complex people challenges, and help shape a culture of fairness, inclusion and support across the Trust.
You’ll handle a varied caseload, influence policy, coach leaders, and contribute to our vital EDI agenda, all while working with a passionate, expert People & Learning team. You will also If you thrive on listening empathetically, solving problems, influencing change, and believe in the power of good people practices creating positive outcomes, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Employee Relations Advisors?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Employee Relations Advisors!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.
Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure.
You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts. You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.
Bringing your experience of HR and a willingness and enthusiasm to the role, you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.
Please refer to the job description for further information. If you have any questions please email us.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
How to apply
Send your cv and cover letter. To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre
Closing date for applications: Monday 2 February, 9am
Interviews will be held mid-end February
Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
About Friends of Ibba Girls School (FIGS)
Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff.
The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan.
FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities.
The Role
This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.
The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends.
FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective.
While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School.
The staff team currently consists of:
-
Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management
-
Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions
Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School.
This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally.
The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility.
Key Responsibilities
Fundraising and Communications
-
Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports.
-
Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal).
-
Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications
-
Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters
-
Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events.
-
Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content.
-
Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy.
-
Ambassadorship: Represent FIGS positively in communications and at events.
Administration and Fundraising Support
-
Database and record maintenance: Update CRM and administrative records.
-
Administrative support for campaigns and events: Help coordinate fundraising activities and materials.
-
Communications materials coordination: Maintain photo/video archive, collateral, and documentation.
-
Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications.
-
Trustee and volunteer support: Practical arrangements for events and supporter engagement.
-
Support Head of Fundraising and Communications with monthly fundraising and communications reports
-
Gift Aid and basic financial support (future): Assist with processing if needed.
-
Team meetings: Prepare for and attend weekly online meetings.
And other duties from time to time as set out by the line manager.
Person Specification
Essential
-
Experience in fundraising, communications, charity administration or a closely related role.
-
Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills.
-
Strong written communication skills, with the ability to write clearly and engagingly for different audiences.
-
Excellent organisational and administrative skills, with strong attention to detail.
-
Confidence in using databases/CRMs, email marketing platforms and standard office software.
-
Understanding of, or willingness to learn, GDPR and good practice in supporter data management.
-
Ability to work independently from home and manage competing priorities.
-
UK-based, with the ability and willingness to travel to events across the UK.
-
Commitment to FIGS’ values and to the importance of girls’ education.
Desirable
-
Experience supporting or delivering digital fundraising campaigns.
-
Experience of fundraising in a small charity environment.
-
Experience of video editing for communications purposes.
-
Experience supporting events (online or in-person).
-
Experience managing or contributing to websites and social media for an organisation.
-
Familiarity with Gift Aid processes.
Equality, Diversity and Inclusion
FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.
How to Apply
To apply, please submit:
-
A CV
-
A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work.
Please also include details of two referees.
Applications should be submitted via Charity Jobs. Interviews will be held remotely.
-
Application Deadline: February 23rd
-
First round interviews: WC March 2nd
-
Second round of interviews: WC March 9th
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Job Advert
JOB TITLE: Strategic Communications Lead
SALARY: £44,000 (pro rata)
LOCATION: LSE Students’ Union, Central London Office, Saw Swee Hock Building
WORKING HOURS: Part time: 30 hours per week (0.8 FTE)
CONTRACT TYPE: Fixed Term – 12 months.
As Strategic Communications Lead, you'll shape how LSESU tells its story during a time of significant change and growth. You'll work at the heart of the Union, crafting the narrative that connects students to the work of their elected Sabbatical Officers and the transformation underway across the organisation.
In this role, you'll translate complex policy objectives, organisational priorities, and student-led change into compelling stories that build trust, drive engagement, and strengthen the Union's reputation. You'll work closely with Sabbatical Officers and Senior Leadership to ensure LSESU's communications are clear, consistent, values-driven, and always focused on our impact for LSE Students.
This is both a strategic and hands-on role – and is an opportunity to make a real difference. You'll develop the narrative framework that guides all our communications, while also delivering excellent copy, content, and multimedia assets across newsletters, social media, web, reports, and events. You'll bring creativity, political sensitivity, and a talent for storytelling to one of London's most dynamic student organisations.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university.Our communications and engagement work is central to amplifying student voice, driving participation in democratic and community initiatives, and supporting the success of our commercial services.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
We're looking for an experienced communications professional with a strong track record in stakeholder engagement, reputation management, and narrative development. You'll bring proven expertise in creating compelling content across multiple channels—from newsletters and social media to speeches and impact reports—and the ability to translate complex information into accessible, engaging stories.
Experience with media handling, crisis communications, and working in politically sensitive environments is essential, as is the ability to build relationships with diverse stakeholders including student leaders, senior staff, and external partners. You'll be confident producing multimedia content, including coordinating filming, photography, and graphic assets.
You'll be resilient and adaptable, able to thrive in a fast-paced, democratic environment while managing multiple priorities and tight deadlines. Strong copywriting, editing, and strategic thinking skills are key, as is a commitment to accessibility and inclusive communication.
Above all, you'll share our commitment to equality, diversity, and inclusion, and bring integrity, creativity, and a passion for supporting student-led democratic organisations.
Why apply?
As our Strategic Communications Lead, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world’s leading universities. We offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A two-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Sunday 1st February 2026
Intended interview dates: Wednesday 11th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we are currently looking for a Trust Fundraiser to join our team.
This role will be a key part of our Philanthropy team, working on securing funding from charitable trusts and foundations with the capacity to give up to £30,000. The Philanthropy team is highly regarded, consistently bringing in over half of our organisation's total voluntary income.
You'll research, identify and drive forward new income opportunities, maintain relationships with existing donors and ensure our supporters have an excellent experience through giving to us. You'll deliver high quality, written applications and reports to trusts and foundations, in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-face meetings and visits.
We are looking for someone who has:
- The ability to manage a task or project from conception to completion and meeting set deadlines
- The ability to engage, inspire, manage and collaborate with internal and external stakeholders
- Excellent interpersonal written and verbal communication skills
- Ability to think creatively and innovatively to generate income in line with the organisational strategy
- Excellent organisational, prioritisation and time management skills in order to work to tight deadlines in a busy environment
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Skills Development and Engagement Coordinator who will be involved in supporting the programme journey of a young person from when they have a confirmed place on our programmes to the point when they start their expedition or adventure with us. The successful candidate will also coordinate the delivery of our Expedition Workshops and manage our Workshop Facilitators.
If you are an energetic, mature, and motivated self-starter keen to take on new challenge come and help us prepare young people for adventure and to achieve their fundraising targets. You will need to be hard working, proactive, practical and organised, and have the self belief to be a confident communicator and empathetic to the different starting points of young people. You’ll be motivated by targets, and able to identify opportunities and foster relationships with young people and other stakeholders as part of our wider British Exploring Society community.
We welcome applications from individuals returning to work, looking to change sectors or to apply their skills in a new context. British Exploring Society is committed to equal opportunity and to building a team that represents a diverse variety of backgrounds, skills and perspectives. The more inclusive we are, the better we think we’ll be at delivering our charitable aims. We are an equal opportunities employer and do not discriminate on the grounds of gender identity, sexual orientation, martial or civil partnership status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
If you are interested in applying and require any accessibility adjustments to the interview process, please do let us know when you apply. Thank you.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



The client requests no contact from agencies or media sales.
Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Services Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Monday 2nd February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
- Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
- Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
- Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
- Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
- Creative and ambitious.
- Proactive and tenacious personality; willing to seek out and pursue opportunities.
- Highly organised; able to prioritise, multi-task and manage work to deadlines.
- High computer literacy.
- Adaptable and open to learning and feedback.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
- Experience of building relationships with stakeholders.
How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.
You will be able to upload the completed application form on the next page.
Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.


