Database officer volunteer jobs

We are looking for a temporary events officer for a passionate and collaborative disability charity. You will manage an agreed portfolio of fundraising events, taking place throughout the year. You will also provide high levels of supporter care.

This is hybrid role with 2 days a week in the London office and you will be needed until they recruit for the permanent role.

The Role
Lead on the delivery of a number of events from the agreed portfolio; both owned and third party events. Responsibilities to include researching an events feasibility, planning, marketing, recruiting participants, and evaluation. Providing high levels of supporter care and ensuring income and expenditure targets are met or exceeded for each event.
Where required, assist with developing business cases for new events, by following the established approval process, and evidencing your case with supporter-led insight, market research and financial and non-financial KPIs.
Work closely with colleagues in marketing, press and PR in producing and implementing a marketing and PR plan for all events within remit, including researching and developing publicity plans for individual events and contributing to the development of any printed materials, web content and social media.
Prepare and manage personal budgets, always looking for ways to increase income streams and decrease expenditure Manage relationships with internal,external suppliers, event providers and key stakeholders to ensure efficient event delivery and added value for participants.
Ensure that all challenge events are contracted, adhere to the law and that adequate health & safety measures are in place.
Supervise volunteers where necessary, both in the office and at events.
Work closely with colleagues on the development and implementation of a recruitment stewardship plan, including first contact, fulfilment, correspondence and administrative systems, to ensure maximum supporter satisfaction, income and retention.
Build long term relationships with supporters by creating a first class supporter experience, having regular contact through email, social media and telephone conversations.
Working with the Data team, implement communication plans for supporters to ensure that they are receiving the highest levels of support.

The Candidate
Experience of working within a fundraising, Supporter care, marketing or customer service environment
Experience in event organisation
Customer relationship management experience including database management
Experience of executing marketing and communications plans through traditional and new media
Experience of working with agencies and suppliers
Familiarity with Microsoft packages (Word, Excel, Outlook, Powerpoint)
Familiarity with social media channels (Facebook, twitter, Instagram)

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Context and Background

The NSPCC’s purpose is to prevent the abuse and neglect of children across the UK.

The Strategy and Knowledge (S&K) Directorate exists to help shape the world around us - and what the NSPCC does - so that it reflects what we have learned and can help keep children safe from abuse.

The Directorate is responsible for organisational strategy, developing and influencing public policy, championing an evidence-based approach in all our work, developing innovative services and managing our knowledge and information.

This role within our Policy and Public Affairs team will assist in delivering our influencing campaigns asking for public support to persuade government to change laws and policies to better protect children and young people. This exciting role will play a pivotal part supporting the team’s work so we are able to deliver large-scale, impactful campaigns in support of the NSPCC’s policy priorities and our organisational strategy.

Job purpose

This role will support the planning, delivery and evaluation of the NSPCC’s campaigns to mobilise the public behind our influencing goals and galvanise decision makers to act. The postholder will:

• Support the development of our influencing campaigns to inspire new and existing supporters to take action to keep children safe - including through research to inform the planning of campaigns and the creation and dissemination of impactful communications such as emails, social posts and supporter actions.

• Assist the Influencing Campaigns team to manage and develop the campaigns database so it can grow to build a strong, active network of supporters helping us influence change.

• Support the team’s work to ensure the insights and voices of children, young people and those with lived experience are embedded in the design and delivery of our influencing campaigns

Key relationships - Internal

• Influencing Campaigns Manager for England/UK (line manager)
• Other members of the Influencing Campaigns team across the UK
• Policy and Public Affairs team across the UK
• All Strategy and Knowledge teams
• Teams leading brand, marketing and income generation campaigns
• Media and social media teams
• Participation and Lived Experience Advocates teams

Key relationships - External

• NSPCC campaign supporters
• Individuals and representatives from agencies and suppliers on campaigning activity
• Contacts in corporate partnerships representing the NSPCC’s campaigning work

Main duties and responsibilities

Supporting the Influencing Campaigns team day-to-day

o Managing the campaigns inbox and responding to supporters
o Assisting the Influencing Campaigns team by attending meetings with stakeholders (across the NSPCC and beyond)
o Monitoring and evaluating campaigns activity at NSPCC
o Tracking and evaluating campaigns “best practice” in other organisations (to enable competitor analysis)

Development of NSPCC influencing campaigns

o Supporting background research for the development of influencing campaigns o Assisting with planning and designing content across owned, earned, and organic channels
o Helping Influencing Campaigns Managers across the UK with the development of campaign tactics and interventions
o Supporting the Influencing Campaigns Managers across the UK with the development of the campaigns network

Delivery and evaluation of NSPCC influencing campaigns

o Writing and designing campaigns content including social posts, emails and actions

o Support with planning, organising and delivering events

o Liaison with participation and lived experience teams to ensure the insights and voices of children and young people are embedded in our influencing campaign activity

o Issuing or publishing campaigns content
o Monitoring and evaluating the success of NSPCC campaigns o Reporting to stakeholders on campaign activity

Responsibilities for all Staff within the Strategy & Knowledge Directorate

A commitment to safeguard and promote the welfare of children and young people

• A commitment to safeguard and promote the welfare of children, young people and

  adults at risk.

• To comply with all relevant NSPCC safeguarding policies

• A commitment to applying NSPCC Values and Behaviours to all aspects of work

• To maintain an awareness of own and other’s health and safety and comply with

  NSPCC’s Health and Safety procedures

• A sound understanding of and commitment to equality, diversity, and inclusion.

• To comply with NSPCC Diversity and Equality policies and practices and work in a

  manner which facilitates inclusion.

• To maintain and develop competence in the use of IT systems.

• To manage confidential and/or sensitive information in accordance with NSPCC

  policies and Data Protection and GDPR regulations

Person specification

1. Experience of supporting the successful delivery of influencing campaigns that have had an impact in changing laws and policies

2. Good understanding of the political landscape and policy making processes across the UK

3. Strong verbal and written communication skills including an ability to analyse, respond to and present complex information in clear, accurate and persuasive ways for a wide range of audiences

4. Excellent organisational skills with the ability to organise and plan own work and the work of others to deliver objectives on time

5. Understanding of how to measure campaigning actions and optimise delivery of campaigns

6. Demonstrable ability to establish, nurture and maintain effective relationships and collaborative work with a wide variety of colleagues and stakeholders

7. Experience of working with children and young people and/or those with lived experience as part of the delivery of influencing campaigns

8. Experience of working with media and social media teams to help create communications which support campaigning work

9. Commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

About the Organisation

Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.

Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.

Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.

About Bridge Watch

Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.

The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.

Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.

Job Summary

The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.

The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.

Hours: Part-time, three days a week.
Contract: Fixed term for three years.

Main Duties & Responsibilities 

Programme Administration & Coordination

• Support the coordination of the day-to-day operations of the Bridge Watch programme
• Manage incoming and outgoing correspondence and maintain accurate administrative records
• Assist with scheduling, rotas, and general programme organisation

Volunteer Support & Engagement

• Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers
• Assist with patrol rotas and arranging cover where necessary
• Support follow-up with volunteers to review early experiences and ongoing engagement
• Process volunteer expense claims in line with organisational procedures

Communications, Events & Engagement

• Support the development and delivery of programme communications and awareness-raising activities
• Assist with website and social media content preparation
• Liaise with volunteers, partners, and external organisations to support meetings and events
• Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required

Operational & Practical Support

• Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms
• Order uniforms and equipment and assist with stock management as required
• Attend meetings, events, and occasional patrols to support programme delivery and quality assurance

Monitoring, Development & Funding Support

• Assist with basic research, data collation, and reporting as directed
• Support the preparation of evidence and contributions toward funding applications
• Assist in the development of volunteer resources and support materials

General Responsibilities

• Liaise with members of the wider Ascension Trust staff team as required
• Undertake any other duties reasonably required in line with the role

Experience

• Experience of working in the third sector
• Experience in an administrative or coordination role

Essential Skills

• Good understanding of volunteering and the third sector
• Ability to engage with social media platforms and support basic content creation
• Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint)
• Strong organisational skills with attention to detail
• Ability to prioritise workload and manage competing demands
• Comfortable working independently and as part of a team
• Good written and verbal communication skills
• Willingness and ability to learn new skills

Desirable Skills

• Experience supporting projects or programmes
• Ability to collate and analyse basic data to support reporting and identify trends

To apply, please complete the application form. All CVs must be accompanied by a completed application form.

Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026. 

No contact from agencies or media sales.

Overview   

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support, and promoting young people’s rights and power.  

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

About the Role  

The Human Resources Manager owns the planning and delivery of a progressive and proactive HR operations function. You will act as a key advisor to the CEO and leadership group in the management of HR related matters.

You will use sound judgement to balance reactive employee relations work with longer-term strategic priorities. You will manage a busy ER caseload, advising on performance, absence and sickness management and recruitment, as well as ensuring good HR administration throughout the employment life cycle. You will provide coaching to managers on all aspects of employee relations and meet regularly with them to develop a thorough understanding of their needs.

You will also be responsible for more strategic matters such as development of employment policies and our learning and development offer, at the same time as ensuring operational tasks such as maintenance of our HRIS, volunteer management and payroll administration are well-managed and compliant. 

You will work alongside an external payroll company, an Internal Operations Officer supporting with administration and an HR Strategic Projects Lead. 

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Employment support services | Disability charity Scope UK 

Find out which of our employment support services is right for you. 

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience. 

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously. 

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users. 

All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks. 

About Friends of Ibba Girls School (FIGS) 

Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff. 

The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan. 

FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities. 

The Role 

This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.

The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends. 

FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective. 

While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School. 

The staff team currently consists of: 

• Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management 

• Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions 

Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School. 

This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally. 

The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility. 

Key Responsibilities 

Fundraising and Communications 

•  Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports. 

• Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal). 

• Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications

• Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters 

• Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events. 

• Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content. 

• Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy. 

• Ambassadorship: Represent FIGS positively in communications and at events. 

Administration and Fundraising Support 

• Database and record maintenance: Update CRM and administrative records. 

• Administrative support for campaigns and events: Help coordinate fundraising activities and materials. 

• Communications materials coordination: Maintain photo/video archive, collateral, and documentation. 

• Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications. 

• Trustee and volunteer support: Practical arrangements for events and supporter engagement. 

• Support Head of Fundraising and Communications with monthly fundraising and communications reports

• Gift Aid and basic financial support (future): Assist with processing if needed. 

• Team meetings: Prepare for and attend weekly online meetings. 

And other duties from time to time as set out by the line manager.

Person Specification 

Essential

• Experience in fundraising, communications, charity administration or a closely related role. 

• Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills. 

• Strong written communication skills, with the ability to write clearly and engagingly for different audiences. 

• Excellent organisational and administrative skills, with strong attention to detail. 

• Confidence in using databases/CRMs, email marketing platforms and standard office software. 

• Understanding of, or willingness to learn, GDPR and good practice in supporter data management. 

• Ability to work independently from home and manage competing priorities. 

• UK-based, with the ability and willingness to travel to events across the UK. 

• Commitment to FIGS’ values and to the importance of girls’ education. 

Desirable 

• Experience supporting or delivering digital fundraising campaigns. 

• Experience of fundraising in a small charity environment. 

• Experience of video editing for communications purposes. 

• Experience supporting events (online or in-person). 

• Experience managing or contributing to websites and social media for an organisation. 

• Familiarity with Gift Aid processes.

Equality, Diversity and Inclusion 

FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.

 

How to Apply 

To apply, please submit: 

• A CV 

• A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work. 

Please also include details of two referees. 

Applications should be submitted via Charity Jobs. Interviews will be held remotely. 

• Application Deadline: February 23rd

• First round interviews: WC March 2nd

• Second round of interviews:  WC March 9th

Job Purpose: To support the development of a new heritage-themed community project and the delivery of our ongoing programme of community-led services, activities, events across Nottingham. The postholder will play a key role in identifying local needs, building relationships and empowering residents and local groups to engage with, and shape the services in their local area.

We’re advanceNG, a small but vibrant charity based in Nottingham. We are a trusted, values-driven organisation dedicated to making a meaningful impact in the lives of local people. For many years we’ve been known as the Castle Cavendish Foundation and although we’ve changed our name, our commitment to the community remains steadfast.

Why Work with Us?

Collaboration is at the heart of our success. At advanceNG, we work in partnership with local communities and other like-minded organisations - big and small - to pool our strengths and resources, share expertise and create meaningful, lasting social impact in Nottingham.

Our Vision

We are working towards “A better Nottingham, where places and spaces thrive, local people reach their full potential, and communities are stronger, more connected, and more resilient than ever before.” We turn this vision into reality through our mission:

Our Mission

“advanceNG will lead a community program and manage a property portfolio that delivers urban renewal in an ethical, inclusive, and sustainable way.”

Our Core Values

Our core values are the foundation of everything we do, guiding our actions and shaping our identity:

· Be kind, welcoming, and friendly

• Embrace partnership and collaboration
• Promote respect and equity
• Celebrate diversity in all its forms
• Uphold high ethical standards
• Act with fairness and transparency
• Champion environmental sustainability
• Strive for excellence in everything we do

Exciting Opportunities Ahead!

We are embarking on an exciting new chapter, shifting from primarily distributing community grants to actively delivering services and managing community assets. Our dedicated team is ready for this challenge, but we need a passionate Community Development Worker to help us achieve our mission.

Could That Be You?

If you are motivated to make a difference and share our vision, we would love to hear from you!

Exciting opportunity for a person that is passionate about helping people and reducing waste to make this charity reuse shop excel in providing an excellent service for the local community. The shop and storage space of 7,685 square feet is not all being used to it’s full potential and gives plenty of scope for a new manager to make changes.

The first priority is to ensure we maximise collections of reusable furniture and appliances for resale at affordable prices for local people (with a 20% discount for people on benefits plus some items are free of charge) and to increase both sales and Gift Aid income.

This is a hands-on management role where you would lead from the front and be involved in all aspects of operations including lifting/carrying items and ideally occasional van driving when required.(though not essential)

You need to have good people skills to develop good working relationships with the staff team, volunteers and the public.

Once the income is increased there will be the opportunity to develop other services such as training and support for both existing volunteers and other vulnerable people.

If you are a confident person with good management & people skills who is looking for a challenge & the opportunity to make a difference then please apply for this post.

For further details see the job description or email us

Job Title: Operations Manager – Osborne Partnership

Hours: 37.5 hrs per week (full time equivalent).

Salary: £53,508 dependent on qualifications

Responsible to: Chief Executive - Senior Management Team (SMT)

Responsible for: 4 x Senior Service Managers

3 x Service Managers

Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.

Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management  Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.

Overall purpose:

To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a  fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.  

To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.

To ensure that the service is:

- Properly monitored and utilising an internal database for the recording of information (Storii);

- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);

- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;

- Serviced by managed, trained and motivated staff;

- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.

Role:

To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.

Main Duties:

1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.

2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.

3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.

4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.

5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.

6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.

7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.

8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.

9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership

10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.

11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.

12. To identify personal development opportunities and requirements as dictated by the role.

13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 

14. To undergo training necessary in relation to the requirements of the post.

15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.

N.B.   As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).

Job Title:  Operations Manager

The following skills, experience and qualities are required for the position of Operations Manager:

ESSENTIAL

1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.

2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution

3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.

4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.

5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.

DESIRABLE

1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).

2. Ability to break down tasks into achievable steps for an individual with learning difficulties.

3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.

4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.

5. IT skills.

6. Full driving license.

Purpose of the Role:

The purpose of the role is to develop and foster long-term, multi-faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel cared about and their gift is highly valued.

Key Responsibilities:

• Use Salesforce (or similar CRM) to maintain and keep up to date all information and projects related to In Memory Giving and drawing on data insights, monitor performance, identify trends, opportunities for developments and support improvements to the care and long-term relationship with supporters.
• Use the Much Loved (or similar platform) to develop tributes and opportunities for further in memory dedications, event participation and increase financial donations. 
• Establish a communication process with funeral directors and keeping these records up to date on Salesforce.
• Much Loved to promote income generation keeping them as donors, repeating donations and taking part in events and dedications
• Ensure that all communications, across all mediums, reflect the values of the Fishermen’s Mission and our Christian ethos.
•  Working closely with the Digital Engagement Officer and the Digital Fundraising Officer to develop and promote In Memory Giving and storytelling via digital platforms
•  Work with the wider organisation including frontline staff to raise the profile of In Memory Giving (internally and externally) and providing information using both written and printed word to assist with conversations with clients and supporters.
• Provide reports and information as and when required by line manager.  
• Meet all targets and objectives as agreed with the line manager on an annual basis.
• Undertake training and networking opportunities, when and if required, to keep up to date with the wider charity sector.
• Work as part of the Business Development Team at all times, taking part in team events and projects and supporting other team members if required.

Person Specification

Essential

• Highly skilled in all forms of communication
• Experience of dealing with people either face to face, over the phone or via written communications
• Use of a CRM (or a database) to record all interactions
• Expertise in using digital platforms
• Team working at the highest level, sharing information, ideas and working on projects with colleagues
• To be able to work within the Christian Ethos of the organisation

Desirable

• Experience of working in a charity setting or in a stewardship role
• Working with Salesforce as a CRM
• Experience of dealing with people who are recently bereaved or in an emotional situation

Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.

Interview questions will be provided ahead of the interview.

Corporate Partnerships Manager

City Year UK is seeking an experienced and motivated Corporate Partnerships Manager to drive new business and nurture existing corporate relationships.

Join a youth and education charity which empowers diverse 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools. As mentors, tutors and role models in schools, our volunteers support children who are furthest away from opportunity in the UK.

Position: Corporate Partnerships Manager (internally known as Development Manager)

Location: Remote (with travel to London)

Hours: Part-time, 4 days per week (28 hours per week)

Salary: £40,000 pro rata (£32,000 for 80% part-time role)

Duration: Permanent

Closing Date: 12th February

Interviews: 17th/18th February

The Role

This role is central to building a strong, sustainable income pipeline and increasing support for our programmes.

You will:

· Identify, cultivate, and secure new corporate partnerships to grow income and impact.

· Manage and develop a portfolio of corporate accounts, strengthening relationships and maximising financial and in-kind support.

· Collaborate with the Senior Leadership Team to develop and implement a strategic fundraising approach that increases income, improves renewal rates, and generates a robust pipeline of new partners.

· Represent City Year UK at external events, meetings, and conferences to promote our mission and build partnerships.

· Contribute to research, proposal development, and cross-team projects to support organisational objectives.

Main areas of responsibility include new business development, account management and external engagement and profile raising.

About You

We are looking for someone with experience in corporate account management and business development.

You will also have experience of:

· Securing new corporate partnerships and managing existing accounts.

· Working with senior stakeholders, including trustees, CEOs, or senior executives.

· Preparing and delivering compelling proposals, presentations, and reports.

· Managing a portfolio of corporate partners to maximise financial and in-kind support.

· Using CRM or fundraising databases like Salesforce to manage pipelines, record interactions, and report on partnership progress.

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans and bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Other areas of experience may include Corporate Partnerships, Corporate Partnerships Manager, Corporate Partnerships Officer, Corporate Partnerships Development Officer, Corporate Partnerships Development Manager, Fundraising, Fundraiser, Fundraising Manager.

Please note this role is being advertised by NFP People on behalf of our client.

We are now recruiting for a Programme Coordinator for our schools in Newcastle.

• The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday 8th February 2026
Interviews: Thursday 12th and Friday 13th February 2026
Start date: Ideally Monday 2nd March 2026

Location: Newcastle, with expected travel to schools in Newcastle and the Blyth area.
Contract and hours: Full time permanent contract. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

How to apply:

To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.​

This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.

The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.

Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.

Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.

Key Responsibilities

Organisational Support 

· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.

· Help groups to identify funding opportunities and develop strong, realistic funding applications 

· Support organisations to become more sustainable and resilient 

· Develop clear resources, toolkits and guidance 

· Ensure all support is inclusive and accessible 

Training & Events

· Oversee and coordinate a high-quality programme of training and learning opportunities 

· Work with an established network of external trainers and consultants to deliver specialist training 

· Facilitate meetings, workshops and network events where appropriate 

· Develop new learning opportunities based on emerging needs 

· Maintain and develop existing Richmond CVS training materials and resources 

· Promote peer learning and collaboration across the sector 

Project & Programme Management

· Lead and manage capacity building projects from start to finish 

· Ensure projects are delivered on time, within budget and to agreed outcomes 

· Monitor and evaluate impact and produce reports for funders 

· Oversee external consultants and specialist support ensuring quality and consistency

· Identify opportunities for new funded projects 

Leadership & Team Management

· Lead and support a small, committed team 

· Coordinate workplans and priorities 

· Provide supervision, support and development for staff 

Partnerships & Stakeholder Engagement

· Build strong working relationships with Richmond Council, the NHS and other partners 

· Represent Richmond CVS at meetings and networks 

· Facilitate networking and collaboration across the VCSE sector

· Encourage digital skills and innovation across the sector 

Income Generation & Operations 

· Lead on income generation for capacity building work 

· Contribute to funding bids and proposals 

· Support budget planning and financial monitoring 

· Ensure compliance with organisational policies and procedures 

PERSON SPECIFICATION 

Essential Criteria 

Experience & Knowledge 

· Significant experience of working within the VCSE sector 

· Strong practical experience of fundraising and bid writing 

· Experience of helping organisations improve income generation and sustainability 

· Experience of managing or supervising staff or volunteers 

· Experience of developing, coordinating or facilitating training and learning opportunities 

· Good understanding of the principles of charity governance and good management practice 

· Confidence in using digital tools to support organisations 

 Skills & Abilities 

· Excellent communication and presentation skills 

· Strong problem-solving skills and a solutions-focused approach 

· Curiosity and a genuine interest in understanding organisational needs 

· Ability to build positive relationships with a wide range of stakeholders 

· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants 

· Strong organisational and time management skills 

· Ability to manage multiple priorities and meet deadlines 

· Commitment to equity, diversity and inclusion 

 Desirable Criteria

· Knowledge of the Richmond upon Thames VCSE sector 

· Experience of working with local authorities or the NHS 

· Experience of grant assessment or management 

· Understanding of charity law

· Experience of hybrid working environments and flexible team management 

· Relevant qualification in fundraising, charity or project management 

 Personal Qualities 

· Curious and keen to learn 

· Resourceful and solution-focused 

· Approachable and supportive 

· Passionate about the VCSE sector 

· Flexible and willing to get involved where needed 

Help ensure essential goods reach people facing real hardship. Join a small charity with big impact and play a hands-on role at the heart of our operations.

At Goods For Good, we redistributed donated clothing, footwear, bedding and essential items from manufacturers, retailers and industry to charities supporting people in crisis across the UK and around the world. This role is about making that happen, day in, day out.

We’re looking for an Operations & Logistics Supervisor who is practical, organised and motivated by impact. Someone who is happy to roll up their sleeves, keep things moving, and take pride in making sure goods reach the right place, at the right time, in the right condition.

You’ll be part of a small, committed team, with real visibility across the organisation and exposure to all aspects of charity operations. From managing stock and overseeing warehouse activity, to working with volunteers and liaising with charity partners, this is a varied role where no two days are the same.

The role is based in Watford, with regular travel to our partner warehouses in Northampton and Biggleswade. You’ll oversee stock movement across all sites, support consolidation and dispatch, and help ensure our systems, records and processes are accurate and effective. Your work will directly support frontline charities responding to poverty, displacement and crisis.

This role would suit someone who enjoys responsibility, thrives in a practical environment, and wants to see the tangible results of their work. There is also genuine scope to grow the role over time, depending on your strengths and interests.

If you’re looking for a role where your organisational and logistics skills directly contribute to dignity, relief and positive environmental impact, we’d love to hear from you.

Senior Programme Manager (maternity cover)

Hours:  35 hours per week

Contract: 9 to 12 months maternity cover

Salary: £37,800 + 7% pension contribution

Location: mainly remote, with in-person working from a central London location as required

Reports to:  Interim CEO 

Direct report: line managing a small team of 2 to 3

Is this you? If so, this job may be for you…

• Do you want to make a mark in the first year of a brand new programme?

• Do you have a passion for supporting young people to access professional careers?

• Do you have experience leading learning sessions and events for young people, both online and in person?

• Are you adaptable, capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role?

About The Brokerage

The Brokerage is an award-winning, social mobility charity. For 30 years, we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities.  Together with our talented young people and top UK companies, we are breaking down barriers to a more diverse and talented workforce.

Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.

The Team

The Brokerage is starting a new chapter with our Next Gen Talent Career Programme, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.

We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led. 

Our Programme

This is an exciting time to join The Brokerage and play a vital role in rolling out our brand new Next Gen Talent Programme. The programme is a two-stage career progression initiative designed to equip working-class young people with the employability skills and guidance necessary for success in the corporate world, with the ultimate aim of supporting our young people to secure and sustain a professional career. 

Role purpose and main responsibilities

To lead our work on the Next Gen Talent Career Programme and support our other programmes helping young people (aged 16 to 25) access careers in professional services, banking, insurance and property. 

Through our programmes, we help to develop young people so that they are equipped with the professional insights and skills needed for the workplace. We do this via a high-quality curriculum of events, including masterclasses, bootcamps, career coaching  and mentoring that involve our corporate volunteers.

The Senior Programme Manager will take the lead on delivering the programme and outcomes across the Next Gen Talent Career Programme; whilst working in a highly collaborative and flexible way alongside our other senior programme managers, career coach and the volunteering and events manager.

Main Responsibilities

• Project manage the Next Gen Talent Career Programme to ensure that participants develop the skills and knowledge needed to access professional careers in Engineering.

• Manage the recruitment process for the Next Gen Talent Career Programme, including advertising the programme to our existing pool of students and wider stakeholders, managing the application and interview process. 

• Work with young people, corporates, funders and consortium delivery partners to develop and enhance programme delivery.

• Manage the promotion and delivery of high-quality in-person and online events; facilitating sessions where necessary, working with the career coach, volunteering and events manager and freelance staff.

• Develop engaging programme collateral to maintain relevance and quality, working alongside the communications team and incorporating participant feedback and sector insights

• Manage relationships, communications and briefings for funders, corporate partners and volunteers.

• Oversee and deliver one-to-one guidance for candidates, working with the career coach to ensure their engagement with the programme and to support placement applications. 

• Contribute to the retention of all corporate partners by overseeing the creation of engaging, responsive and cost–effective project plans, working alongside the partnerships team

• Set, track and monitor targets and KPIs, working with the interim CEO to ensure programme deliverables are monitored and achieved. 

• Provide regular information reports and updates for The Brokerage Senior Management Team, Board of Trustees, funders and consortium delivery partners.

• Play an active role in the planning and delivery of The Brokerage’s strategic objectives and participate in events and activities for The Brokerage as required.

• Maintain up-to-date records on our CRM system (Salesforce).

• Contribute to the development and implementation of our employer products working closely with the Interim CEO,  and relevant team members.

• Line Management of a small team of 2 to 3.

• Lead on discrete tasks outside of day to day job as appropriate. 

We are looking for someone with:

• Experience working with young people and building relationships with a range of stakeholders. 

• A strong understanding of early careers recruitment/application processes.

• A dynamic personality with strong written and verbal communication, combined with empathy and patience, to effectively engage with diverse individuals.

• Highly organised, with excellent attention to detail and the ability to manage competing priorities, including administrative aspects. 

• The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the well-being of young people.

• Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)

• A growth mindset, open to feedback, learning and development 

• Excellent IT skills, including demonstrable usage of  CRM databases (e.g. Salesforce or equivalent) and other tech tools.

If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!

Other benefits: 

• 28 days’ paid annual leave (3 to be taken at Christmas) plus Bank Holidays plus one day birthday leave

• Employee Assistance Programme

• A collaborative, diverse, mission-led team that works within a flexible,  trust-based environment

How to apply: 

Please complete the application form along with an upload of your CV.

Closing date: Friday 13th February 2026 at 12 noon. 

Please note that interviews will be taking place on a rolling basis, and vacancies may be filled prior to the closing date if we find the right candidate.

Interview process: We will conduct a two-stage interview process that will include competency and scenario-based questions, alongside practical skills-based assessments. 

If you would like to find out more about this role, please get in touch!

The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you.