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Learning and Development Officer (Aligned to Wales Synod Cymru and West Midlands)

Welsh speaking

Salary: £43,287.00 per annum

Location: Home based but within commutable distance to Wales Synod Cymru District and West Midlands District.

Hours: 35 hours per week 

This role is part of the Connexional Team Learning Network, supporting, encouraging, and equipping the Church to live out ‘Our Calling’ through worship, mission, evangelism and discipleship. The Learning Network primarily works with lay and ordained leaders, helping them equip others.

This post contributes to Connexional-wide learning and development initiatives, and is specifically aligned with the Wales Synod Cymru District as the Welsh speaking Learning and Development Officer (LDO) and the new West Midlands District following the merger of the current Birmingham District and the Wolverhampton and Shrewsbury District on 1st September 2025. Wales Synod Cymru is a bilingual District of 16 circuits, including the Welsh language Cymru Circuit which covers the whole of Wales, and the West Midlands District has 20 circuits across Birmingham, Wolverhampton and the Black Country, Worcestershire, Warwickshire, Herefordshire, Shropshire and Staffordshire. Both districts are diverse in terms of population groupings and serve communities in rural, market towns, suburbs and city centre settings.

The Ideal Candidate for This Role

The person best suited for this Learning & Development Officer role will be:

A Passionate and Committed Christian:

• Deeply engaged in their faith and motivated to help churches grow in discipleship, worship, mission and evangelism.
• A member of a church in good standing with Churches Together in Britain and Ireland (or an equivalent organisation).
• Committed to the values of inclusivity, justice, evangelism, and church growth.

A Skilled Educator and Facilitator

• Experienced in learning and development, with transferable skills to a church setting.
• Confident in designing, delivering and evaluating training, both and online and onsite.
• Able to engage adult learners effectively, making theological concepts accessible, and equipping people for vocations within the life of the church.
• A strong theological thinker, able to guide and develop conversations to enable A Methodist Way of Life.

A Strong Communicator and Relationship-Builder

• Able to connect with and inspire people across the church to enable them to serve in their varied communities.
• Skilled in facilitating discussions on vision, mission and growth planning.
• Comfortable using digital tools and online platforms for training and communication.
• Adept at working across cultural and theological contexts, bringing sensitivity and adaptability.
• Proactive in identifying learning and development needs and responding with creative, tailored solutions.
• A fluent Welsh speaker with strong oral and written communication skills in both Welsh and English

A Collaborative Leader

• Capable of working with diverse teams, including ordained and lay church leaders.
• Skilled in planning, organising, and evaluating learning and development initiatives.
• Proactive in identifying training needs and responding with creative, tailored solutions.
• Open to collaborating across Methodist districts and the wider church network.

A Flexible and Self-Motivated Professional

• Comfortable with travel and occasional evening/weekend work.
• Based in the either Wales or the West Midlands, with the ability to travel across both districts as required.
• Organised and self-driven, able to manage multiple projects and responsibilities.
• Creative and adaptable in responding to the changing needs of churches and communities

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.  Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.

The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.

Please note previous applicants need not apply.

Closing date: 2 February 2026 @ 9am

Interviews to take place on:

Tuesday 10th February 2026:   First stage telephone interviews, conducted in Welsh, between 1 and 4pm.

Thursday 19th February 2026: Second stage interviews conducted in English and Welsh in Shrewsbury.

The rest of the recruitment process will be conducted in English.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for an IT Business Analyst to join us on a full-time basis, working 36 hours per week, for a 12- month fixed-term contract to cover a period of maternity leave.

The Benefits

· £42,631 - £50,000 per annum, depending on experience

· 26 days' annual leave plus public holidays

· Pension scheme (3% employee contribution; up to 10% employer contribution)

· Hybrid/agile working options

· Private medical insurance and healthcare cash plan

· Employee assistance programme and access to mental health first aiders

· Learning and development opportunities

· Cycle to work scheme

· Offices in a beautiful location

This is a distinctive opportunity for an experienced application support professional with 1st and 2nd line expertise to join our purpose-led organisation.

Working with modern platforms, you’ll develop your experience across analysis, delivery and continuous improvement, building confidence, capability and professional depth in a role that offers both challenge and purpose.

What’s more, you’ll get to see the real-world impact of your work across diverse services, from internal operations to visitor-facing systems, all within a collaborative, values-driven environment.

The Role

As an IT Business Analyst, you will bridge the gap between technology and operations by analysing business processes and delivering effective, well-supported digital solutions across our organisation.

Working closely with the Application Support team and operational managers, you will document and analyse key business processes to identify improvement opportunities and support change.

You’ll lead requirements gathering and specification, contribute to IT and enterprise-wide projects, and help design, develop and implement solutions across systems such as CRM, Power Platform, Power BI and SharePoint, ensuring they meet organisational needs.

Additionally, you will:

· Create and maintain policies and governance frameworks for business applications

· Provide ongoing technical support and system enhancements

· Develop, test and implement bespoke solutions, ideally using the Power Platform

· Support end-user testing and training, producing clear and accessible documentation

About You

To be considered as an IT Business Analyst, you will need:

· Experience supporting business applications in a first- and second-line context

· Experience producing business process documentation and identifying improvement opportunities

· Demonstrable experience of effective stakeholder management to understand business objectives and to translate them into functional and technical requirements

· Experience creating comprehensive end-user documentation

· A strong understanding of Agile methodologies

· A strong understanding of managing and analysing large datasets

· Strong knowledge of ERP and CRM systems, Cloud and SAAS architectures, data mapping and integrations

· Good working knowledge of information security and GDPR principles

Other organisations may call this role Business Analyst, BA, Digital Business Analyst, IT Systems Analyst, Applications Business Analyst, Digital Systems Analyst, Business Systems Analyst, or Business Change Analyst.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an IT Business Analyst, please apply via the button shown. Successful candidates will be appointed on merit.

As COO, you will strengthen & modernise the charity's organisational foundations, lead our support services, driving digital & operational transformation, improve financial resilience, governance & enable delivery of our People & Culture Strategy. 

Reports to: Chief Executive Officer

Direct Reports: Finance Manger, Central Office & Facilities Manager, Data Officer (TBC)

Salary: Competitive - circa £55,000 - £65,000

Location & Flexibility

This is a hybrid role, with regular visits to our Lincolnshire and Nottinghamshire centres to build strong relationships and attend Senior Leadership Team meeting.  You may also choose to be based at one of our centres.

What matter most to us is finding the right person (or people).  We are very open to part-time, job share, or compressed hours and we welcome conversations about flexible working.  Who you are, what you bring and the impact you'll have are more important to us than where or when you work.

About the Role

The prime purpose of the Chief Operating Officer is to strengthen the organisational foundations of Jerry Green Dog Rescue (JGDR) by leading and modernising the charity’s support services, developing scalable and efficient processes across the charity and leading the digital transformation, improving financial and compliance disciplines, and enabling the delivery of the People & Culture Strategy.

This role provides critical senior leadership capacity as the organisation enters a period of significant expansion—growing its income, workforce, and impact. The COO will build the systems, processes and capabilities required for a modern, accountable, data-led, financially resilient, safe, and high- performing organisation.

Working closely and collaboratively with the Chief Executive and wider Senior Leadership Team, the COO will drive operational excellence, champion continuous improvement, and ensure the organisation meets all regulatory and statutory obligations, enabling teams to deliver the charity’s purpose effectively.

The COO will transform the organisational foundations of Jerry Green Dog Rescue by leading and modernising our core support services and our processes. Change management will be core to success in this role in the early years.

What You’ll Be Responsible For

Strategic Leadership & Organisational Transformation

• Play a central role on the Senior Leadership Team, shaping and delivering long-term strategy
• Lead the transformation and modernisation of support services
• Embed a strong business-partnering culture across the organisation
• Design and implement scalable systems to support significant workforce growth
• Reduce reliance on the CEO by strengthening operational leadership capacity

Digital, Data & Systems Transformation

• Lead the charity’s digital transformation, introducing modern systems and automation
• Improve IT capability and digital confidence across teams
• Embed meaningful data, dashboards and management information to support decision-making
• Streamline processes to improve efficiency and eliminate duplication

People, Culture & HR Leadership

• Lead delivery of the People & Culture Strategy
• Embed modern, compliant and inclusive HR practices
• Strengthen capability across recruitment, employee relations, management development, EDI, GDPR and employment law
• Improve leadership and management capability across a diverse, geographically dispersed workforce

Finance, Procurement & Commercial Leadership

• Modernise financial planning, budgeting, forecasting and risk management
• Embed strong financial discipline and business partnering
• Introduce value-for-money, benchmarking and commercial frameworks
• Strengthen procurement, contract management and financial controls
• Provide high-quality financial insight to support operations, fundraising and retail

Compliance, Governance & Assurance

• Strengthen frameworks across health & safety, safeguarding, HR risk and quality
• Lead audit and assurance processes suitable for a growing organisation
• Oversee facilities and estate management with a focus on safety, efficiency and value

Executive Leadership & Line Management

• Provide strategic leadership to the Central Office team
• Redesign support services to align resources with organisational priorities
• Coach, mentor, and develop managers to build a high-performance culture

Who We’re Looking For

You’ll be a values-led, strategic leader with strong operational expertise and a genuine passion for building organisations that work well for people. You’ll be comfortable leading change, strengthening systems and processes, and bringing clarity and confidence during periods of growth.

Experience in the charity sector is welcome but not essential; what matters most is your ability to lead transformation with empathy, rigour and purpose.

Specialist Support Worker - Co-Production Lead

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness Social Care Service in Tower Hamlets.

£29.073 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support customers with job searches and employment search as well as support with completing job applications and CVs
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Co-Production
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Embraces a Psychologically Informed approach
Is capable of maintaining unconditional positive regard
Views challenging behaviour as a support need.
A strong specialist support worker with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
Demonstrates significant levels of emotional resilience and a positive attitude
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed
We welcome applications from individuals with lived experiences of using services
What you'll bring:

Essential:

Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:

2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

For our full job description please visit our website

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Forest Peoples Programme

Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa, and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.

Working at local, national and global levels FPP supports indigenous peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of indigenous peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.

Role summary

Forest Peoples Programme (FPP) is recruiting a Fundraising Manager to enhance fundraising capacity and ensure long-term financial sustainability of the organisation. This new role has been designed to work closely with the Head of Programme Engagement, as well as programme and operational colleagues to increase income from philanthropic, bilateral and multilateral donors.

Location: Regular attendance at the Moreton-in-Marsh office preferred (e.g. once weekly), but remote or other hybrid arrangements may be possible for the right candidate

Hours: Negotiable for the right candidate. Part-time or full-time hours considered (no less than 3 days per week)

Responsibilities

• Proactively horizon scan for philanthropic, bilateral and multilateral funding opportunities that align with FPP’s mission and Strategic Framework Plan 2025-30.
• Take the lead in researching and assessing new multilateral funding opportunities and, if suitable, develop and implement strategies of engagement.
• Lead on researching, tracking and assessing bilateral funding opportunities and engagement.
• Develop and maintain an understanding of FPP’s country level and thematic work and related partner needs and aspirations.
• Working with colleagues in programme teams, lead the drafting of compelling, high-quality concept notes and multi-year funding proposals, including log-frames and budgets, aligned with funder priorities and organisational strategy goals.
• Lead on the project management of complex funding submissions – coordinating inputs from across programme, finance and administrative teams and ensuring comprehensive and timely submissions.
• Take an active role within the PCMT Fundraising subgroup in strategising, planning and delivering effective methods of engaging and strengthening relationships with prospective and current donors.
• Collaborate with Communications team colleagues to produce fundraising materials, and with the Monitoring Evaluation, Accountability and Learning (MEAL) team to support the ongoing organisational MEAL process and the development of associated communications demonstrating impact and scale.

Person specification

Essential qualities

• Dedicated fundraising professional with a proven track record of successfully securing significant funding from government, multilateral donors and/or trusts and foundations. Exceptional writing skills with excellent ability to translate complex contexts and programme needs into compelling proposals.
• Alignment with the vision, mission and core principles of FPP’s work.
• Excellent communication skills and ability to build authentic, influential relationships both externally with funders, and internally with colleagues.
• Excellent organisational and time management skills with the ability to work under pressure and to multiple deadlines.

Desirable qualities

• Existing contacts within relevant government agencies, multilateral donors and/or philanthropic organisations.
• French, Spanish or Bahasa language skills.
• Experience of fundraising for work in the same, or related, field to that of FPP.
• Experience of working with Indigenous Peoples and global south organisations and/or networks.
• Ability to come to the office in Moreton-in-Marsh both regularly and on an ad hoc basis as required.
• Ability to travel internationally (approximately 2 weeks per year, and unlikely to exceed a total of 5 days per trip).

Benefits

We offer a flexible, inclusive, and supportive work environment. Our benefits include 25 days’ annual leave (FTE), plus the days off between Christmas and New Year, and public holidays. We also offer enhanced maternity and paternity leave, along with flexible working arrangements to help staff maintain a healthy work-life balance. We are an equal opportunities employer and value collaboration, diversity, and the unique contributions of each individual, and welcome applications from candidates of all backgrounds and experiences.

For further information and to apply, please visit our website.

Deadline for applications: 5.00pm on Sunday 8th February 2026 (UK time).

Estimated interview dates: w/c 23rd February 2026.

Only those candidates that are short-listed for interview will be contacted.

FPP is unable to sponsor visa applications for this role.

We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross per annum, depending on experience

Closing Date: 8 February 2026

Assessment Day: 16 February 2026

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

About the role

We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.

This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.

Responsibilities

• To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
• To develop guidance and associated resources for the support of volunteers
• To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date

Requirements

• Experience of managing and motivating a large team
• Experience of managing, reviewing and refining complex administrative processes
• Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
• Experience developing processes which are targeted at both internal and external audiences
• Experience of delivering a first-class service to clients or customers
• An understanding of the voluntary and community sector, ideally within the youth field

Desirable

• Experience of managing or supervising a team based remotely
• Experience of being a volunteer
• Experience of managing an onboarding process with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first class customer service
• Experience of leading projects manging change with various stakeholders
• Experience of working with volunteers and the knowledge of how to ensure they are supported

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely.

The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma.

Title: Administrator (Services, CRM & Data)
Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required)
Hours: 14 hours per week (2 days)
Salary: £10,800 per annum (pro-rata, based on £27,000 FTE)
Length: Permanent
Reporting to: Service Manager

Role Description

Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the “must-do” work is completed reliably.

Key Responsibilities

CRM implementation, data quality, workflows and reporting

• Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently.
• Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed.
• Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency.
• Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users).
• Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency.
• Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable.
• Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO.

Referrals and service administration (trauma-informed)

• Provide practical programme admin support to the service team, as and when possible.
• Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up.
• Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records.
• Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required.
• Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures

Systems, documents and office administration

• Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored.
• Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager.
• Arrange meetings and room bookings; take minutes and maintain simple action trackers.
• Order and maintain office and programme supplies, keeping relevant inventories.
• Liaise with IT support regarding wi-fi, hardware or printer issues.
• Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible.

Personal Specification

Essential experience and skills

• Experience in an administrative role, carrying out a variety of administrative and general office duties.
• Strong organisation and prioritisation skills; able to maintain reliable records and systems with a focus on efficiency, quality and accuracy.
• Confident using digital tools (e.g. email, online documents), databases/CRMs/case management systems and AI tools (or confident in learning quickly).
• Strong understanding of confidentiality, data protection and handling sensitive information professionally (both in general and when using AI).
• Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of stakeholders.
• Confident working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin.
• Basic analytical confidence: able to pull key data and insights for reporting and decision-making.
• Ability to take initiative and work effectively both independently and collaboratively.
• Demonstrates an empathetic approach and commitment to trauma-informed, personcentred ways of working with women who may have experienced trauma. 

Desirable experience and skills

• Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views.
• Experience improving workflows and building simple automations/templates to reduce admin burden.
• Experience supporting monitoring, evaluation and learning data capture and reporting.
• Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement.

Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.

Before accepting anyone for this role, we will ask you to participate in a Basic DBS check

Digital Marketing Manager

£45,000 pa + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Digital Marketing Manager to lead the digital and design team.

The Digital Marketing Manager will manage the Rainbow Trust website and digital platforms, oversee social media and email marketing activity, lead with a data first approach to all organic and paid digital advertising and deliver engaging content to achieve our fundraising and engagement growth goals.

This is an exciting time to join the team - digital and data are at the heart of our fundraising and engagement strategy. Developing our digital capabilities and activity is core to the charity’s growth plans, so there is huge scope for you to make a real difference by driving the digital agenda and strategy.

Reporting to the Head of Engagement you will work collaboratively across the department to ensure digital platforms, processes and integrations are optimised. You will also work to tell the stories of the seriously ill children and families that we support, overseeing the production and delivery of engaging multi-channel content to inspire our audiences to support us.

What we’re looking for:

· An experienced and skilled manager with a data-driven, goal-oriented approach – you have a motivational leadership style and engage the commitment of others

· Poised and outgoing – you are naturally persuasive and enthusiastic and stimulate others into action; building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions.

· Confident use of Content Management Systems, email marketing platforms, social media management and marketing tools, Google Analytics, Data Studio and Tag Manager – you have an imaginative and creative working style

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and a covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose on your application form if you have used AI for any part of your job application.

Closing date: 07 February 2026

Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager

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About the Role

UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.

As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.

You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.

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Key Responsibilities

1. Client Support & Employability Delivery

• Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
• Build trusted relationships with clients who may have complex needs or low confidence
• Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
• Support job searching, training enrolment and digital access where needed
• Deliver regular group employability workshops (monthly or fortnightly)
• Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.

2. Assessment & Action Planning

• Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
• Develop and monitor personalised action plans for employment, volunteering, or education
• Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)

3. Employer and Partner Engagement

• Develop relationships with local employers, volunteering bodies and training providers
• Promote the strengths and potential of UR4Driving participants to external partners
• Support a small number of participants into direct job, training or volunteering placements

4. Monitoring and Outcomes

• Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
• Track attendance, engagement and progress across all participants
• Contribute to reports, case studies and service evaluation as required

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Person Specification

Essential

• Empathy, patience and the ability to build rapport with individuals with complex lives
• Experience supporting clients into employment, education or volunteering
• Knowledge of barriers faced by ex-offenders and vulnerable adults
• Excellent communication and motivational skills
• Strong organisational skills and the ability to manage a caseload
• Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
• Confident with CV development, disclosure support, job search and basic digital tools
• Commitment to safeguarding, equity, and trauma-informed practice

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Desirable

• Experience facilitating group workshops or training
• Knowledge of local employment and training opportunities in West London
• Understanding of the Rehabilitation of Offenders Act and related guidance

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Why Join Us

The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.

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How to Apply

Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.

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Recruitment Process

• Stage 1: Panel interview focused on your experience, motivation and approach.
• Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.

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Closing Date

Tuesday, 3rd February 2026

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Head of Customer Contact - Repairs

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

REF-226 304

IT Contracts/Supplier Manager

A place to drive change

Location: Bradford, Hybrid (2-3 days in the office with occasional travel to other offices as required).
Salary: £45,749 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm.

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

We’re looking for an IT Supplier Performance & Contracts Manager to join our team and play a key role in shaping how we work with suppliers, manage our contracts and ensure our technology services continue to meet the needs of colleagues and customers.

You’ll take ownership of a large portfolio of IT contracts, with a combined value of approximately £7.5 million. This is a central role within our IT Directorate, ensuring we get the best value from our suppliers, stay compliant, and plan ahead for the future needs of our organisation.

You’ll be involved in the full end to end contract lifecycle, including:

• Managing and maintaining the IT contract register
• Tracking contract length, value, compliance and renewal timelines
• Act as the IT lead on re procurements and replacements, working closely with our central Procurement team
• Building strong relationships with suppliers and ensuring they meet agreed KPIs and service levels
• Supporting day to day financial management, month-end activities, longer-term forecasting and annual budget planning
• Raising requisitions in Unit4 and ensuring smooth financial processes
• Collaborating with the Service Desk and wider IT teams to understand performance, risks and areas for improvement
• Monitoring technical requirements such as disaster recovery plans and business continuity commitments
• Reporting on supplier performance, financial standing and future pipeline

This is a fantastic opportunity for someone who loves structure, clarity, problem solving and building strong relationships – both internally and externally.

Salary

The spot salary for this post is £45,749 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• Strong supplier relationship and communication skills.
• Proven experience of managing large portfolios of IT contracts.
• Strong understanding of public procurement processes, supplier selection, and compliance frameworks.
• Excellent communication and relationship-building skills with internal and external stakeholders.
• Understanding of IT services and technologies to assess supplier capabilities.
• Experience in identifying and mitigating supplier related risks.
• Experience of day to day financial control and management of a budget

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
• This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: IT Supplier Manager, IT Contracts Manager, IT Supplier & Contracts Manager, Technology Supplier Manager, IT Vendor Manager, IT Commercial Manager, IT Procurement & Contracts Manager, Digital & IT Supplier Manager, Technology Contracts Manager, IT Service Supplier Manager,, Public Sector IT Contracts Manager

REF-226 305

5Rights is seeking to recruit an outstanding​ professional​ Senior Public Relations Adviser to support our world-leading NGO at a time of exceptional visibility and opportunity to scale our impact. This is a remote role​ and can be based either in the UK or Belgium.​

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About 5Rights​

5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations. We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No.25), and industry standards (e.g. IEEE 2089).​​

Role Purpose​​​

The Senior Public Relations Advisor leads 5Rights' external public relations and media strategy, positioning 5Rights as a global authority on children’s rights in the digital environment. The role shapes the public narrative around our mission, ensuring 5Rights’ work achieves maximum visibility, credibility and impact with policymakers, the media, industry and the public.​

This is a senior, strategic role requiring exceptional judgement, political awareness and strong relationships across media and stakeholder landscapes.​

Key Responsibilities​​

• ​Develop and deliver a comprehensive public relations strategy aligned with 5Rights’ mission and policy objectives.
• ​Position 5Rights as a leading voice on children’s rights​ in the digital environment in UK, EU and international media.
• ​Anticipate emerging issues and shape proactive public relations strategies around key policy moments, research releases and advocacy campaigns.
• Protect and enhance the organisation’s reputation, including crisis communications and risk management.
• Build and maintain strong relationships with senior journalists, editors and broadcasters across national and international media.
• ​Secure high-profile coverage in print, broadcast and digital media.
• Act as principal media advisor to the Executive Director and senior leadership team.
• Support and coach senior spokespeople and youth representatives for media engagements.
• ​Lead public relation planning for major campaigns, policy launches and advocacy initiatives.
• ​Advise on strategic partnerships and external engagement from a public relations perspective.
• Represent 5Rights at events, conferences and high-level meetings as required.​
• Contribute to strengthening 5Rights’ overall public relations impact by bringing senior PR expertise, networks, and strategic media insight to the team.​

Person specification​

This is a highly challenging and rewarding position for a professional with the following attributes:​​

Essential skills and attributes: ​

• ​Extensive senior-level experience in public relations, communications, journalism or public affairs, ideally within policy, advocacy, human rights, technology, or social impact sectors.
• Proven track record of shaping national and international media coverage and securing high-profile placements across print, broadcast and digital platforms.
• ​Demonstrated experience leading public relations and media strategy, including reputation management, at organisational or campaign level.
• Experience advising senior leaders and acting as a trusted public relation expert in high-stakes and politically sensitive environments.
• Exceptional writing and editorial skills, with the ability to translate complex policy, technical and research content into compelling public narratives.
• Deep understanding of media landscapes, political processes and public policy dynamics, particularly in the UK, the EU and internationally.
• Experience of crisis communications and issue management.
• Outstanding judgement and political awareness.
• ​Strong strategic thinking combined with hands-on delivery.
• Highly developed interpersonal skills with the ability to influence and build relationships at senior level.
• ​Confident, authoritative and credible spokesperson when required.
• Excellent project management and organisational skills with the ability to manage multiple high-profile priorities simultaneously.
• ​Ability to work under pressure and respond rapidly to fast-moving external developments.
• Strong collaboration skills and ability to work effectively across multidisciplinary teams.
• High standards of professionalism, discretion and integrity.
• Deep commitment to the mission and values of 5Rights Foundation.
• Resilient, adaptable and solutions-focused.​
• Proactive, self-motivated and comfortable working with a high degree of autonomy.​​

Desirable skills and attributes:​

• ​Experience working on children’s rights, digital rights, technology policy or online safety.​
• Experience of international advocacy and global communications.​

Practical details​

• ​Location: Remote position in either the UK or Brussels. Some international travel required.​
• Salary: €80,000 / £70,000 per annum including all benefits.​The final offer will depend on skills and experience.​
• ​One-year contract, renewable dependent on impact.​
• Working hours: Full time (38h week), with occasional accommodation necessary for work across time-zones. ​
• Statutory pension contribution.​
• 25 days annual leave per annum.​
• Work equipment including a laptop will be provided.​
• ​Starting data: ASAP, depending on notice period.​
• Reporting line: Leadership team

5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard. 

How to apply​

Please send your CV and a brief cover letter by 31st January 2026 via our website.​

Blues Foundation:

We are the charitable arm of Bedford Blues Rugby Club. We use the values of rugby and sport to change lives through interventions and programmes that support our local community. Our work aims to improve wellbeing, create inclusive opportunities, and develop skills in young people. Launched in April 2020, we deliver bespoke projects that are designed to support our target audiences and help young people tackle their personal challenges. Projects include our flagship Tackle LIFE programme, our ABILITY Blues disability sport programme, Be You programme, Rugby programmes and our Holiday Provision.

Role Overview:

Our Fundraising Manager will play a major part in significantly increasing our growth in fundraising activities, including corporate and individual giving, community events and support our strong relationships with local businesses, schools and clubs, increasing grassroots engagement. They will lead our restricted and unrestricted fundraising as we enter another exciting period of growth for our charity. The role will manage and implement a high-quality marketing plan to demonstrate our impact and promote our services. They will lead our events, maximising their potential fundraising potential and increase brand awareness. They will also build and support a network of volunteers and supporters/donors, communicating regularly with this audience. Acting as one of the main links with the club, the individual will be targeted with growing the supporting and coordinating the club’s community engagement through Foundation activities.

While this role is advertised as hybrid, it will mostly be office-based. That said, we’re open to discussing flexible arrangements for the right person.

The person:

It is important to us at Blues Foundation that we bring the right people into our environment. The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Blues Family values: Passion, Adaptability, Unity, Sustainability and Enjoyment. Working within a fast-paced and agile charity, the post holder will need to think on their feet, effectively prioritise their workload, and attack challenges head on. Applicants should have a strong work-ethic and can-do attitude.

Key Roles and Responsibilities:

• Lead and develop our fundraising Initiatives as part of the Foundation’s management and leadership team, successfully achieving fundraising targets to support our work.
• Maximise our fundraising potential, increasing both restricted and unrestricted funding, developing creative ideas to generate vital funds.
• Secure financial gifts from foundations, conducting prospective research, preparing funding proposals, and cultivating relationships with grant makers.
• Create new and nurture current partnerships with corporates, converting opportunities to our charity and drive sales through our events, packages and donations.
• Deliver high quality and well managed events that promote our brand and values, with a clear focus on generating income. This will include liaising with venues, suppliers, sponsors, donors etc.
• Lead and deliver a strategic marketing plan that promotes all elements of our work across a variety of platforms including social media and email.
• Support Bedford Blues and their league’s community team to activate both club-led and national engagement initiatives, ensuring the Foundation delivers on the club’s community strategy.
• Manage a diverse workload with a variety of deadlines and priorities.
• Follow the values and act on the behaviours of the Blues Foundation when working and representing the charity.
• Carry out other duties for Blues Foundation as and when required by management, not limited to the above.

Person Specification: 

• Confident, ambitious and energetic with initiative and a persuasive manner.
• Highly organised, ability to work to deadlines and good attention to detail.
• Good interpersonal, teamwork and relationship management skills, a can-do approach.
• Sound organisation and events management experience.
• Excellent written and verbal communication skills.
• Understanding of marketing tools and how to promote charitable activities.
• Ability to secure funding from grant funders and understanding of grant making process.
• Ability to develop and maintain positive internal and external relationships.
• Excellent administration skills and experiences.
• A strong desire to be adaptable and promote high standards that match our values.
• Good understanding of Microsoft Office will be essential, as well as the motivation to work alone at times, and be trustworthy with data and personal information.
• An understanding of safeguarding and keeping young people safe is desirable. 

Qualifications:

•  Full and clean driving licence.
• Sector qualifications are desirable.
• Appointment subject to an Enhanced Disclosure Barring Service (DBS) check.

Here at the Royal British Legion, we are currently embarking on an exciting phase of transformation. As part of our newly formed Data, Technology and Transformation Directorate, we are seeking Director: Change and Transformation to join our team and be the strategic lead for organisational change.

Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy.

You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include:

- Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board
- Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained
- Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources
- Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes
- Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity
- Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications)

Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        First Stage (virtual):17th and 18th February 2026
                                    Second Stage (in person at RBL Haig House office): date/s TBC

Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.