Digital and communications manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – 4‑day week, hybrid, high‑impact charity based in Oxford
If you want a fundraising role where you can see the direct impact of every partnership, pitch and campaign this could be the right move.
About the role:
We’re looking for a Fundraising Officer to join Aspire’s small, agile and supportive Fundraising & Communications team. You’ll be an all‑round fundraiser, working across corporate partnerships, trusts and foundations, and community, events and individual giving. You’ll help grow and diversify our voluntary income so that more people across Oxfordshire and the Thames Valley can move out of homelessness, poverty and long‑term unemployment into secure work and housing.
This is a hands‑on role with real variety: one week you might be crafting a pitch for a new corporate partner, the next you could be pulling together a trust report, planning a community fundraising event or writing supporter communications. You’ll have room to shape the role around your strengths while learning from experienced colleagues.
About Aspire:
Aspire is a multi‑award‑winning employment charity and social enterprise. We support people who have faced serious barriers – including homelessness, offending histories, substance misuse, mental ill health and long‑term unemployment – to build confidence, skills and ultimately secure housing and work. In the last year alone, we supported over 1,800 people experiencing disadvantage to move closer to employment and housing and achieve lasting change.
We are guided by our values: Ambitious, Supportive, Participatory, Inspiring, Reliable and Enterprising. You will see these lived out day to day – in how we work with participants, partners and each other.
What you’ll be doing:
- Helping to grow and steward corporate partnerships across Oxfordshire and the Thames Valley, from prospect research and pitches to volunteering and sponsorship.
- Supporting a strong pipeline of trust and foundation applications and reports, telling Aspire’s story with clarity and evidence.
- Leading on community fundraising and events, building relationships with local groups, schools, faith communities, businesses and individual fundraisers.
- Maintaining and developing individual giving through engaging, well‑timed communications.
- Using our CRM (Salesforce) to keep supporter data, pipelines and reporting accurate and up to date.
- Playing a full part in a collaborative team where ideas are welcomed and everyone pitches in at busy times.
About you:
You don’t need to tick every box, but you will bring:
- Experience in at least one of: corporate fundraising, trusts and foundations, community/events or individual giving, plus enthusiasm to grow across all three.
- Strong written and verbal communication skills, with the ability to adapt your tone for different audiences.
- Confidence building and managing relationships with supporters, customers or partners.
- Good organisational skills and comfort working to deadlines and targets.
- A genuine commitment to tackling homelessness, poverty and disadvantage, and alignment with Aspire’s values.
Experience with Salesforce or AI tools would be helpful, but we’re more interested in your mindset: curious, proactive, organised and keen to learn.
What we offer:
- A 4‑day working week (0.8 FTE).
- Salary: £29,234 - £35,305 per annum (FTE), depending on experience (0.8 = £23,387 - £28,244) .
- Hybrid / remote‑first working, with at least two in‑person team days per month in Oxford and occasional events and meetings.
- The chance to shape and grow a varied fundraising role in a small, supportive team.
- A values‑driven culture and the opportunity to see the tangible impact of your work.
How to apply:
To apply, please send your CV and a covering letter directly to by noon on Friday 17th July 2026. In your covering letter, please ensure you tell us how you meet the Person Specification and share examples of relevant achievements.
We are interviewing on a rolling basis and may close the advert early if we appoint, so we encourage early applications.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
Title: Head of Campaigns
Salary: £60,000
Contract: Temporary
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular across the UK
Probationary Period: 3 months
Reports to: Chief Executive
Benefits: An additional 3 days holiday between Christmas and New Year
Flexitime policy
5% pension contribution
Anticipated contract duration: 9th November 2026 - February 2028
We are River Action
We are a small and agile campaigning organisation on a mission to rescue the UK’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are a talented team of positive disrupters and stakeholder mobilisers delivering our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Our rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
We're looking for an exceptional campaigner to lead an ambitious environmental campaigning programme for just over a year to cover maternity leave. This is an exciting opportunity for an inspiring leader who can develop bold, strategic campaigns that shift public debate, influence decision-makers and deliver tangible environmental outcomes.
You'll be an experienced campaign strategist who understands that lasting change rarely comes from a single tactic. You'll know how to bring together compelling communications, evidence and investigations, grassroots mobilisation, political engagement, legal interventions and partnerships into integrated campaigns capable of changing policy, behaviour and corporate practice.
We're looking for someone who combines strategic vision with practical delivery. Someone who is comfortable making decisions in a fast-moving environment, spotting opportunities as they emerge and adapting campaigns to maximise impact.
Experience in environmental campaigning would be highly valuable, but above all we're looking for someone with an outstanding track record of leading successful campaigns that have shifted opinion, influenced policy or held powerful institutions to account.
We’re looking for someone who brings energy, creativity and courageous leadership. Someone who is excited by building campaigns that challenge the status quo, comfortable navigating complexity and able to combine bold thinking with sound judgement. You'll know when to disrupt, when to collaborate and how to inspire others to believe that together we can restore the UK’s rivers.
If you're motivated by creating change, thrive in a dynamic environment and want to lead campaigns that make a genuine difference to one of the UK's greatest environmental challenges, we'd love to hear from you.
What you’ll be doing:
As Head of Campaigns, you will be developing and delivering bold, integrated campaigns that drive lasting change for the UK's rivers. You'll lead and inspire a talented team of campaigners, helping them to develop innovative, impactful campaigns while fostering a collaborative, ambitious and supportive culture. You'll work closely with colleagues across communications, policy, legal, fundraising and research, ensuring our work is strategically aligned and greater than the sum of its parts.
Leading River Action's Campaigns Team, you will shape the organisation's campaigning strategy, ensuring our work is innovative, evidence-led and designed to influence public opinion, hold polluters to account and secure meaningful political and systemic change. You'll create campaigns that connect compelling storytelling with community mobilisation, strategic communications, political advocacy, legal action and partnerships, ensuring every part of our work contributes towards our mission to rescue the UK’s rivers.
You'll provide strategic leadership across the full campaign lifecycle, overseeing campaign planning, delivery, budgeting, resourcing and evaluation. You'll ensure our campaigns are informed by robust evidence, guided by clear objectives and measured against meaningful outcomes, using insight and learning to continually strengthen our impact.
You will lead River Action's communications and public profile, ensuring our campaigns cut through the national conversation, inspire public action and strengthen our reputation as one of the UK's leading environmental campaigning organisations. You’ll oversee media, messaging and campaign communications that amplify our voice and build public support for change.
Internally, you'll work in close partnership with the Head of Public Affairs to ensure our public campaigns reinforce and accelerate our political influencing work, while ensuring community campaigns and grassroots action inform our national priorities. You'll also work alongside the Head of Legal to develop campaigns involving strategic litigation to achieve change within and outside of court and legal processes, using legal action as a catalyst for wider public awareness, policy change and industry accountability.
As a member of River Action's Senior Management Team, you'll help shape the strategic direction of the organisation and contribute to organisational leadership beyond your own department. You'll work alongside the CEO and fellow Heads of Department to deliver our organisational strategy, embedding collaboration, innovation and impact across all areas of our work.
You'll also play a key role in securing the resources needed to deliver our ambitions. Working with the Head of Development, you'll help develop compelling funding proposals, inspire funders with our vision and demonstrate the impact of our work through robust monitoring, evaluation and reporting. Working with the Finance and Operations Manager, you'll oversee campaign budgets, ensuring resources are managed effectively and strategically.
Main Duties
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Provide strategic leadership as a member of the Senior Management Team, supporting the CEO to deliver River Action's organisational strategy, theory of change and long-term vision.
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Lead the development and delivery of River Action's integrated campaigning strategy, ensuring our public campaigns drive measurable environmental, political and societal change.
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Develop and oversee a portfolio of ambitious national campaigns, identifying opportunities to influence public opinion, policy, regulation and industry practice through innovative and impactful campaigning.
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Lead River Action's communications, media and public engagement strategy, ensuring compelling storytelling, strong brand visibility and effective use of traditional, digital and social media to grow our influence and supporter base.
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Lead the planning and delivery of River Action’s creative interventions and actions, from polling, petitions and shareholder actions to public protests and high-profile actions.
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Serve as a senior public representative and spokesperson for River Action, building the organisation's profile and influence through media engagement, public speaking, stakeholder engagement and high-profile external events.
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Oversee River Action's digital campaigning platforms, including the strategic development of our website and digital engagement tools.
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Work closely with the Head of Public Affairs to ensure campaigns and political advocacy are fully integrated, maximising opportunities to influence government, regulators and decision-makers.
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Work closely with the Head of Public Affairs to ensure grassroots action informs national campaigns, and national campaigns empower and amplify community action.
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Work with the Head of Legal to identify, develop and deliver strategic legal interventions that strengthen campaigns, increase accountability and drive systemic change beyond the courtroom.
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Build and maintain influential relationships with campaign partners, coalitions, NGOs, academics, community organisations, funders and other key stakeholders to maximise collective impact.
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Lead campaign planning, governance and delivery, ensuring campaigns are effectively resourced, managed and evaluated against agreed objectives, budgets and monitoring, evaluation and reporting (MER) frameworks.
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Lead, inspire and develop the Campaigns Team, fostering a collaborative, creative and high-performing culture that enables colleagues to thrive and deliver exceptional work.
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Work with the CEO, Head of Development and senior colleagues to secure funding for campaign activities, contributing to funding proposals, donor engagement and impact reporting.
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Work with the Finance and Operations Manager to develop, monitor and manage campaign budgets, ensuring resources are used effectively and strategically.
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Support organisational reporting by contributing to Board papers, quarterly and annual reports, organisational planning and performance monitoring.
Other Duties & Responsibilities
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Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
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Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
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To maintain confidentiality in all areas of work at River Action.
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UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
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Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace and a positive organisational culture.
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Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit a strategic, well organised, energetic, passionate and dedicated person. The ideal person will be an excellent leader, a people person, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
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Ability to think strategically to deliver campaigns that are positively disruptive and meet River Action values.
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Line management experience of highly experienced professionals, bringing out the best in your team.
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Creative attitude and skills for solving problems and raising awareness of problems and solutions.
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A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
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Experience in public and/or political campaigning either within or outside the environmental sector.
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Experience and contacts in communications and PR.
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An understanding of the issues that are impacting our rivers, and their solutions.
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The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
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The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, government, industry leaders, supporters and followers on social media.
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Exceptional IT literacy and a head for figures and budgeting.
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Ability to work independently and take initiative to solve problems.
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Ability to work flexible hours as necessary.
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A good team player with a willingness to muck in as and where required.
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Ability to think clearly even when working under pressure.
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A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Head of Campaigns’’:
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your CV (2 pages max),
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a cover letter (2 pages max) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
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a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
River Action is looking to develop a campaign around water security in the UK to launch in 2027. Please put together a campaign brief setting out the challenges faced, how we would develop and deliver this campaign including campaign asks; campaign outcomes; public, political and legal tactics; routes for funding and resource requirements.
Your campaign brief should be no longer than 2 sides of A4.
Application process
Applications will be reviewed on a rolling basis until 23:59 on 19th July.
Should your application be shortlisted, the next stage will involve an initial 30 minute interview on 28th July via video conference. You may then be invited to attend a second interview with a panel on 3rd August.
Please indicate in your covering letter or in a covering email your availability for interviews on these dates.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a part time Pause Coordinator to join our established Practice in Halton.
Pause Coordinators play a vital role in the success of our work. They manage a broad and varied range of responsibilities, from supporting finance, data and performance monitoring systems, to organising events and providing high-level administrative and strategic support. As a key point of contact, they work closely with professionals, women and partners, requiring excellent communication skills and a strong understanding of the needs and experiences of the women we support.
As a Pause Coordinator, you will provide comprehensive administrative support to the Practice, helping ensure the team can work effectively and deliver meaningful impact.
You will be central to the smooth day-to-day running of the service, particularly as colleagues are often working out in the community. This role suits someone who is highly organised, proactive and detail-focused. You'll be in the office as well as working from home, and as you're part time, we can be flexible with your hours.
You’ll be part of a small, supportive team where collaboration and flexibility are essential, and where everyone is committed to improving outcomes for the women we work with.
Please ensure you address the "Experience" and "Knowledge and Skills" sections of the person specification in your cover letter.
We work to improve the lives of women who have had - or are at risk of having - children removed from their care, and the services which affect them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.
We are looking for a relationship-driven fundraising professional to take on this varied role, to support engagement across Fire and Rescue Services in Essex, Hertfordshire, Norfolk and Suffolk.
You will have flexibility to plan and manage your workload in line with the strategy you develop for your region. You will build strong partnerships across fire stations, control rooms, training programmes and corporate networks. Your focus will be to grow sustainable income by increased engagement with Fire and Rescue Service personnel, volunteers, and the wider community.
You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities, support local committees, and deliver impactful campaigns. The role also involves supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.
This is a varied and rewarding role where you will manage relationships, deliver engagement plans, and contribute to raising awareness of the charity’s services—helping to make a real difference to the Fire and Rescue community.
This role is part time at 22.5 hours per week (average), there will be the occasional evenings and weekends required, and we can discuss flexible options.
Actual salary is £23,402.04 per year, with an additional £3,400 per year car allowance paid monthly (terms and conditions apply).
About You
We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.
You’ll bring:
- Strong communication skills, with the ability to engage and influence a wide range of stakeholders
- Proven experience of growing income across fundraising streams
- The ability to develop, manage and deliver plans, budgets and KPIs
- Experience building and maintaining effective partnerships and networks
- Effective organisational skills, with the ability to manage multiple priorities and meet deadlines
You’ll also be:
- Confident using IT systems, including CRM tools and Microsoft Office
- Comfortable using digital and social media to support engagement
- Knowledgeable about fundraising best practice, data protection and compliance requirements
- Experienced in working with and supporting volunteers
- Flexible, resilient and with a positive approach
A willingness to regularly travel across the region and occasionally stay overnight is essential.
How to Apply
Please submit your application via our online portal, no later than midnight on 12 July 2026.
If you need support or adjustments to enable you to make your application, please contact the People Team directly.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help research that could change millions of lives.
Are you an exceptionally organised administrator who enjoys keeping projects running smoothly?
Would you like your work to contribute to research that could transform how mental health conditions are understood, diagnosed, treated and ultimately prevented?
If so, we'd love to hear from you.
Research Project Administrator
Contract: 12-month Contract
Salary: £28k to £30k
Location: Hybrid – London EC1Y/Home
We're looking for a proactive, highly organised Research Project Administrator to join our growing Research Team. You'll play a vital role behind the scenes, providing first-class administrative and project support that enables our researchers, project managers and lived experience contributors to deliver research with real-world impact.
This is a fantastic opportunity to join an award-winning charity where your organisational skills will genuinely make a difference.
About MQ
At MQ, we champion and fund world-class research to transform the lives of everyone affected by mental health conditions.
We believe research is the key to creating a future where mental illnesses are better understood, more effectively treated and, one day, prevented altogether.
We're proud to have been recognised as one of the Sunday Times Best Places to Work, reflecting our commitment to creating an inclusive, supportive and high-performing workplace where people can do their best work.
We know that diverse perspectives lead to better ideas, stronger research and greater impact. That's why we're committed to building an inclusive workplace where everyone feels welcomed, valued and able to thrive.
The Role
As our Research Administrator, you'll be the person who helps keep our research programmes organised, efficient and moving forward.
Working closely with Project Managers and Programme Leads, you'll coordinate meetings, maintain project records, support budgets and payments, organise events and workshops, and ensure our systems and documentation remain accurate and up to date.
You'll also play an important role in supporting the involvement of people with lived experience of mental illness, helping to coordinate communications, contracts and payments while ensuring every interaction is professional, organised and welcoming.
No two days are the same. One day you might be organising a research workshop with leading academics, the next preparing project documentation, coordinating contributor payments or helping the team track progress across multiple programmes.
If you enjoy variety, love bringing order to complexity and take pride in getting the details right, you'll thrive in this role.
What you'll be doing
You'll:
- Coordinate internal and external meetings, including scheduling, agendas, papers and follow-up actions.
- Take clear, accurate meeting minutes and track actions.
- Support Project Managers with budgets, invoices and financial administration.
- Maintain project plans, trackers and systems including Microsoft Teams.
- Keep research documentation accurate, organised and up to date.
- Support surveys, data collection and reporting activities.
- Help organise workshops, roundtables and stakeholder events.
- Coordinate the recruitment and onboarding of lived experience contributors.
- Prepare contributor contracts and maintain accurate records.
- Coordinate payments and communications with external contributors.
- Work closely with colleagues across Finance, Marketing and Research to ensure projects run smoothly.
- Build positive relationships with researchers, academics, people with lived experience and other external partners.
- Ensure information is handled confidentially and in line with GDPR.
About you
We're looking for someone who is naturally organised, enjoys supporting others and takes pride in delivering high-quality work.
You'll probably have around three to four years' experience in an administrative, research or project support role and be confident juggling multiple priorities while maintaining excellent attention to detail.
You'll also bring:
- Excellent organisational and time management skills.
- Strong written and verbal communication.
- Experience supporting meetings and coordinating projects.
- Confidence managing budgets, invoices and payments.
- Excellent Microsoft Office skills, particularly Excel.
- Experience using collaboration platforms such as Teams, Zoom and Google Workspace
- The ability to manage confidential information with care and professionalism.
- A collaborative, flexible and positive approach.
It would be great if you also have
- Experience working within research, higher education or the charity sector.
- Experience supporting surveys or research projects.
- Experience organising conferences, workshops or stakeholder events.
- Experience using project management software
- Advanced Excel skills.
- A degree in health, social sciences, economics or another relevant subject (or equivalent experience).
Why join MQ?
As well as meaningful work that has the potential to improve millions of lives, you'll receive:
- £1,200 annual wellbeing allowance per annum
- 28 days annual leave plus bank holidays
- Hybrid and flexible working
- 5% employer pension contribution
- Employee Assistance Programme and counselling service
- Life Assurance
- Cycle to Work and season ticket loan schemes
- Professional development and training opportunities
- Regular team socials and wellbeing events
- A genuinely supportive, collaborative culture where your ideas matter
If you're an organised administrator who enjoys helping teams succeed and wants to contribute to research that changes lives, we'd love to hear from you.
Closing date: Sunday 12th July 2026
Please note: we typically start interviewing within one week of the job advert going live.
We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.
This role is a fixed term contract until end of February 2027.
About you
You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now.
With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.
Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.
Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions please contact us.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026
About us
We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now.
In response, UCL has launched , our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve global health, societal, climate and education challenges in UCL's next century. Here, we have the determination to double down on our discoveries, translate our innovations into impact and inspire the citizens of the future.
There has never been a more exciting time to join UCL Advancement. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here, it will happen.
About the role
As Regular Giving Manager, you will play a key role in the continued development and growth of UCL's Regular Giving programme. Working closely with colleagues across Advancement, you will help deliver compelling fundraising appeals and stewardship communications that inspire support from UCL's global alumni and supporter community.
This is an exciting opportunity to join a growing team following the successful relaunch of the Regular Giving programme. You will project manage multi-channel fundraising campaigns, work with data and audience insight to improve performance, and help build sustainable income streams that support UCL's mission and ambitions.
We are happy to consider applications to work on a part-time/flexible basis wherever possible.
This role is eligible for hybrid working with a minimum of 20% on site.
To find out more about the role, please contact Elli Pugh: .
Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.
First-round interviews will be held remotely on Tuesday 21 July.
For more information about UCL Advancement, please visit:
About you
You will have experience delivering successful direct marketing fundraising campaigns and a strong understanding of donor acquisition, stewardship and retention activity. You will be comfortable managing multiple projects simultaneously and working across a variety of channels including digital and print communications.
You will have experience working collaboratively with colleagues, suppliers and creative teams to develop engaging fundraising materials, alongside the ability to use data and insight to evaluate performance and identify opportunities for improvement.
You will be an organised and proactive project manager with excellent communication skills, a strong attention to detail and a commitment to delivering an excellent supporter experience.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit to find out more.
As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to assist with the recruitment of a Challenge and Virtual Events Manager. This vital role focuses on developing innovative, engaging events that generate sustainable income, fostering new partnerships, and enhancing supporter engagement within the charity sector.
Key Responsibilities:
- Collaborate with senior stakeholders to develop and implement strategic plans that maximise income from challenge and virtual events.
- Design and execute multi-channel marketing campaigns to boost participation and fundraising outcomes.
- Cultivate relationships with participants, supporters, and external partners through newsletters, online groups, and event coordination.
- Manage the delivery of existing events and conceptualise new ones to increase fundraising potential.
- Lead and supervise up to three team members, ensuring deadlines, budgets, and quality standards are met.
- Analyse processes and implement improvements to optimise event efficiency and effectiveness.
- Maintain accurate financial records, producing reports to support decision-making and target tracking.
- Ensure all activities comply with policies, legal requirements, and best practice standards, including data protection and fundraising regulations.
- Foster collaboration across teams to identify new fundraising opportunities and maximise income streams.
- Undertake additional duties supporting the organisation’s fundraising objectives and sustainable growth.
Person Specification:
- Proven experience in delivering and marketing large-scale events to diverse audiences.
- Demonstrable history of using insight to develop and evaluate new fundraising products and initiatives.
- Skilled in project planning, target setting, and achieving outcomes, both financial and non-financial.
- Strong relationship-building capabilities with internal teams and external partners.
- Excellent written and verbal communication, with high attention to detail.
- Knowledge of fundraising regulations, charity law, GDPR, and supporter data management.
- Creative thinker with adaptability to changing priorities and environment.
- Effective leadership and team management abilities.
- Strong organisational skills, capable of managing multiple projects simultaneously.
What’s on Offer:
- Salary: £35,900
- Location: Remote (UK based)
- Contract: Until April 2027
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Engagement Manager
Location: Aberdeenshire
Contract Type:Fixed Term Contract – 31/03/2027
Hours: Part-Time 14 hours per week
Salary:£25625 Pro Rata
PVG Enhanced
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
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We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
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We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
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We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
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We connect businesses with communities, creating meaningful employee volunteering projects.
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We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway.The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally.You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support.You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.
Key Duties Responsibilities
To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering.
To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan.
To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes.
To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.
To Liaise with referral sources, regarding new and existing referrals.
To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities.These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination.
To manage the risk assessment, quality assurance, and audit processes as appropriate.
Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule.Assist the Delivery Leader by preparing reports to funders.
To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.
Promoting and representing Volunteering Matters across Aberdeenshire.
Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Skills
A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education.
Understanding of how to assess the needs of an individual using a person-centered approach.
Excellent organisational and IT skills.
Excellent people skills with the ability to build professional, long-term relationships with others.
Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual.
Ability to manage a busy workload and prioritise accordingly.
Strong attention to detail and a willingness to accurately record all interactions.
Creating, coordinating and supporting proper reporting channels around contract compliance
Experience of project management and working to deadlines.
Experience Required
Example - Significant experience working directly with people, particularly those who face challenges and barriers.
Demonstratable relationship management experience with a wide range of stakeholders.
Experience in using a CRM (customer relationship management) system
Experience of project management, achieving high targets and working to strict deadlines.
Experience of working in a remote setting as well as working within a team
Proven ability to communicate effectively and work as part of a team.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
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Flexible Working by Default (re hours & place of work)
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Unlimited Annual Leave
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Employee Pension scheme
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Life Assurance
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Cycle to Work Scheme
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Season Ticket Loan
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Employee Assistance Programme
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Enhanced sick and family leave.
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Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us directly by emailing and a member of the team will get back to you as soon as possible.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Scottish Opera is Scotland’s national opera company and the country’s largest performing arts organisation. Founded in 1962 to make opera accessible to all, the company presents productions of international acclaim, from early works to world premieres. Performances are designed to be inclusive, with supertitles, audio-described and dementia-friendly shows, free and discounted tickets for under-26s, refugees, asylum seekers and schools, and touring productions reaching communities across Scotland.
The charity has a network of Patrons, members and supporters who engage with Scottish Opera at varying levels. This role supports that audience to feel connected and engaged with Scottish Opera, deepening their loyalty and seeking new ways to increase giving levels where possible and appropriate. It is a hands-on fundraising role, with scope to think and trial new ways of delivering supporter experience with the ultimate goal of growing the supporter base.
It is an exciting time to join Scottish Opera. They have invested in the fundraising team, there is organisation-wide support for fundraising, and many opportunities to engage supporters with exciting opportunities across Scottish Opera’s calendar.
This role might be for you if you consider yourself a relationship fundraiser – this is a people first role where engaging with donors over the phone and face to face will be the norm. You don’t have to have a background in philanthropy, you could have experience across community fundraising, corporate partnerships, individual giving or mid-value fundraising – the most important factor is that you understand fundraising and enjoy building great relationships with supporters and donors. This role is a great opportunity for an experienced fundraiser to step into a management level role, or for a candidate looking to specialise in mid-value, Patrons and membership fundraising.
Working within an arts and culture charity would be helpful for the candidate to have but isn't essential.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact Jo at THINK Recruitment as per the guidance in the Candidate Pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please send THINK Recruitment and our team will support you.
Closing date for applications: Midnight Monday 20th July
Interviews are planned for Wednesday 29th or Thursday 30th July (Stage 1) and Wednesday 5th or Friday 7th August (Stage 2)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ICT Security Support Technician
Cambridge
Full-Time (35 Hours per week)
Permanent
The successful candidate will be based at our clients head office in Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role
About the role:
As the ICT Security Support Technician, you’ll support our clients cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.
As the ICT Security Support Technician, your duties will include:
· Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.
· Help to identify and respond to security incidents, in line with their incident response process.
· Conduct routine vulnerability scans and support in remediation activities.
· Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.
· Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.
· Monitor patch management schedules and assist in ensuring timely updates to systems and applications.
About you:
· Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.
· Be familiar with Windows and Linux environments, including basic command-line operations.
· Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.
· Experience with installing, configuring, and troubleshooting computer hardware and software.
· Access to transport for work purposes and business insurance for own vehicle where appropriate.
Benefits
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our client contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this role is subject to a basic DBS application.
Closing Date: midnight Sunday 5 July 2026
Interviews to be held: week commencing 13 July 2026
As our Website Manager, you’ll help accelerate our work by championing the use of our website as a key channel in The Charity. You’ll lead on development and optimisation so that it can support acquisition, engagement, conversion and retention of users across Fundraising, Support, Policy and Research. Overseeing the work of a small team, you'll manage a programme of user experience and conversion rate optimisation work, plan and analyse user journeys and web personalisation, and devise and execute our SEO strategy. Your friendly personality will enable you to build strong relationships with your colleagues across The Charity so you can work together to ensure our content and user experience are well optimised and delivering those all-important results. You’ll be a valued member of our Marketing team, made up of technical experts who make sure all our community receive the very best experience and support.
WHO WE'RE LOOKING FOR:
A skilled communicator, with strong project management skills, you’ll be the trusted voice of the website across the Charity. Your in-depth experience of developing and optimising a website using evidence from multiple sources, including Google Analytics (GA4), Google Tag Manager, server side tracking and audience/UX research will enable you to thrive in this role. You’ll feel at home working with our wonderful team of marketers, fundraisers and other content owners to define development requirements, and enjoy working with technical experts (in and out of house) to implement those requirements. With a creative mind and the ability to think outside the box, you’ll understand what it takes to deliver success and be passionate about doing so. Your natural curiosity will inspire you to develop your skills, enabling you to keep us at the forefront of new technologies, and ways to improve UX and SEO.
KEY ACCOUNTABILITIES:
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Strategic development of our websites to fulfil The Charity’s needs and objectives
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Use a range of tools and platforms to perform regular analysis of website performance, producing reports and using key insights to improve user experience, conversion rates, and influence wider activity
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Own the website KPIs, reporting regularly against them and providing insight on what success looks like and how we achieve it
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Work across The Charity to develop website elements of multichannel user journeys and campaigns to convert and retain users from key priority audiences
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Develop, manage and oversee an SEO and link building strategy that improves website health and attracts relevant traffic in order to support user acquisition targets
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Use website personalisation and multivariant testing plans to improve conversion rates
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Work with our marketing, social media and journey/automation teams to ensure an integrated channel approach
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Work collaboratively with other teams to train on content delivery best practice – including the use of WordPress
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Lead on management of external partners and agencies – translating internal requirements into actionable briefs
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Be the day-to-day contact for all agency liaison, overseeing scheduled retainer time or projects and prioritising work as required to meet organisational needs
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Work with the Development team to ensure our websites and microsites are fully integrated with Salesforce CRM
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Review new technologies and keep The Charity at the forefront of developments in digital support
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Salary: £39,912 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.
Contract Type: Permanent, Full-time Monday-Friday (occasional weekends/ evenings).
Location: Remote/Hybrid. (Hybrid approach with regular working from home days. A degree of flexibility will be required, including some travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).
Purpose of the role:
The Manager of Business (Consultancy) will play a key role in ensuring the effective delivery and rigorous quality assurance of a range of business services to clients. Working within a growing, dynamic team, the successful candidate will initially hold oversight of our training and eLearning programmes, with the understanding that this function may be separated from the role as the team expands. They will ensure our range of consultancy and training services are delivered to a consistently high standard, sensitively, with compassion, and with a trauma-informed approach, whilst simultaneously evolving our team frameworks, internal systems, and operational risk controls.
This is a pivotal role that sits at the heart of Unseen’s response to worker exploitation, engaging with business clients, developing avenues to increase our range and quality of services, and supporting a growing multi-faceted team to deliver on one of our priority areas. This role demands a flexible approach to deliver in-depth and complex services to businesses, alongside a sharp focus on mitigating operational, data, and reputational risks. It also requires a confident communicator with a keen eye for detail, but with the ability to step back and see the bigger picture. The role requires an individual with a proven track record of managing, coaching, and delegating effectively to a diverse team while protecting workloads and well-being.
The successful candidate will possess experience navigating complex corporate stakeholder environments, confidently engaging with senior leadership, and handling difficult conversations. Competence in synthesising diverse datasets and using CRM tools to transform data into actionable strategy is essential. An understanding of worker exploitation and human rights risk management in complex value chains is desirable.
We are looking for the successful person to commence this role from August 2026.
To apply:
- Please complete Unseen’s application form for the role on our website which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is 23.59 on Sunday 12 July 2026.
Interviews will likely be held end of July, and the person will be expected to commence in the role from August 2026.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.
Key responsibilities
Data management and quality
- Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
- Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
- Help to develop and embed clear processes for data entry, data storage, data management and reporting.
- Support colleagues to use agreed systems, templates and processes consistently.
- Identify gaps, issues or risks in current data processes and recommend practical improvements.
- Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.
CRM, systems and data flows
- Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
- Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
- Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
- Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
- Support the management of mailing lists, audience records, campaign data and supporter information.
- Work with system providers or external support where required to resolve issues and improve processes.
Email marketing, audience journeys and segmentation
- Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
- Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
- Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
- Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
- Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.
Website and Promise page administration
- Administer and support the data processes linked to the White Ribbon Promise page on the website.
- Ensure that Promise data is captured, stored, monitored and reported accurately.
- Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
- Support reporting on Promise activity, website forms and other key digital engagement points.
Reporting, insight and analytics
- Produce regular reports and dashboards for trustees, managers and staff.
- Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
- Use data to identify trends, risks, gaps and opportunities.
- Present findings clearly and accessibly for colleagues with different levels of confidence using data.
- Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
- Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
- Help colleagues use data to make informed decisions and improve activity across the organisation.
Surveys, monitoring and evaluation
- Support the development of practical monitoring and evaluation systems across the organisation.
- Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
- Draw out clear findings and recommendations from survey data and feedback.
- Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
- Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.
Organisational support
- Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
- Provide guidance and support to staff on data processes, reporting and audience management.
- Contribute to a culture where data is used confidently, ethically and effectively.
- Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
- Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.
Note: this is a new role and the job description may change as the role develops.
The client requests no contact from agencies or media sales.


