Digital communications jobs

Help people remember, celebrate and give in meaningful ways

At Trinity Hospice, we believe in providing compassionate care not only for patients, but also for the families and loved ones around them. For more than 40 years, we’ve supported communities across Blackpool, Fylde and Wyre, offering care, comfort and guidance at some of life’s most difficult times.

We are looking for a thoughtful and dedicated In Memory Officer to join our Fundraising and Communications Team. This is a deeply meaningful role, offering the opportunity to shape how we support people to remember and celebrate those who matter most to them, while helping to generate vital income for our hospice services.

In this role, you will lead the delivery and development of our in-memory fundraising programme, creating compassionate and engaging ways for supporters to honour loved ones. You will take ownership of key initiatives such as Light up a Life and Memory Meadow, while also exploring new opportunities for people to connect, remember and give. Alongside this, you will play a central role in shaping our bereavement communications, ensuring supporters receive thoughtful, timely and sensitive engagement throughout their journey. 

This position brings together creativity, organisation and empathy. You will be confident managing multiple projects, using data and insight to inform your work, and delivering high-quality communications across a range of channels. Just as importantly, you will have the emotional intelligence and judgement needed to work in sensitive situations, ensuring every interaction reflects the care and compassion at the heart of Trinity Hospice.

Collaboration is key to success in this role. You will work closely with colleagues across fundraising, communications and clinical teams, as well as building relationships within the local community, including funeral directors and supporters. Together, you will help create a seamless and supportive experience for bereaved families while growing a sustainable and impactful in memory giving programme.

Joining Trinity Hospice means becoming part of a team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than a fundraising role, it is an opportunity to make a lasting difference. Through your work, you will help people remember loved ones in meaningful ways, while ensuring we can continue to provide compassionate care to those who need us most.

The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone.

Cultivation appeals (60%)

a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.

1. Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK’s supporter newsletters, e-news and prayer diaries.
4. Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign.
5. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

High donor fundraising (20%)

1. Lead on CBM’s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets.
2. Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post.

New product testing (10%)

1. Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
2. Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4.  Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

Please download the recruitment pack for full details.

Prospectus are delighted to be supporting our client with the recruitment of the Marketing & Communications Manager. Reporting into the Head of Marketing and Digital, this critical role translates the organisation's mission into action, turning strategic priorities into clear, engaging, and audience-focused campaigns, and ensuring audiences are guided and supported every step of the way.

Deepening the critical understanding of the work that the organisation deliver for bereaved children, young people and families, you will craft compelling copy and maintain messaging that is consistent, timely, and effective across channels. You will deliver campaigns that compel people to act, whether that’s engaging with CBUK services, supporting initiatives, or sharing their message. By combining insight, creativity, and empathy, your campaigns will connect with audiences on a meaningful level, encouraging participation, advocacy, and support for our mission.

The successful candidate will demonstrate organisation and drive to bring strategy to life, converting to meaningful content and campaigns. You will have previous experience of engaging external suppliers, and with oversight of PR and Press, your experience of supporting the generation of compelling content is a given. As well as your leadership and involvement within external marketing and communications, you will also lead on internal communications, driving colleague engagement and understanding.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
 
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

The purpose of the role is to support the development of SIFA Fireside through effective communications and campaigns. This role reports directly to the Head of Fundraising and Communications and is critical in raising our profile, raising funds and communicating the difference that SIFA Fireside and our supporters make to people experiencing homelessness in Birmingham. From external communications and awareness-raising campaigns to assisting with internal initiatives, this is a varied role which will work to maximise and strengthen our impact in the community.

Key tasks (selection of): 

Supporting with a range of communications campaigns covering schools and corporate fundraising, team challenges and social events as well as affecting change on a local and national level. 

Writing press releases and promoting newsworthy stories before pitching to media outlets.

Supporting with SIFA Fireside’s social media strategy, responding to supporter enquiries online and providing statistics as requested.

Supporting keeping SIFA Fireside’s website up to date, in liaison with the Head of Fundraising and Communications.

Supporting with organising a range of events including increasing awareness and fundraising initiatives both at SIFA Fireside and out in the community.

For the full list of Key Tasks, Working Conditions Requirements, please see the Job description and Person Specification which can be found on our website.

About the Blavatnik School of Government

Our vision is of a world better led, a world better served and a world better governed. We are a global school committed to improving the quality of government and public policymaking worldwide, through three routes: teaching current and future leaders; generating research with impact; and engaging with governments and practitioners.

What we offer

The School is a collaborative, friendly, and dynamic department based in an award-winning building in Oxford. We host regular events and talks with well-known guest speakers – all of which are open to staff. On the social side, we have regular coffee/cake mornings for staff, a family-friendly Halloween event, and Christmas and summer parties.

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days’ annual leave
• Family leave schemes and a comprehensive range of childcare services
• Cycle loan scheme and discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs
• Opportunities for hybrid working

More information about working at the School can be found on our jobs page.

About the role

Reporting to the Programme Director of the What Works Hub for Global Education, you will communicate the programme’s mission and findings to a range of audiences – from policymakers in target countries, to leading global academics and international organisations. This will involve overseeing and delivering the Hub’s communications strategy, managing the Hub’s website and social media channels, creating and disseminating content, and coordinating with implementation partners in country, as well as offering a range of hands-on support as part of a tight project team. The role will involve working closely with our strategic and consortium partners, to ensure that communications and engagement activities are targeted effectively to different audiences and country contexts.

You will be based within the What Works Hub at the Blavatnik School of Government, as part of the Hub’s central programme team.  You will also have strong links to the School’s corporate Communications and Events team, who will provide senior guidance and support on communications and engagement. You will be supported by, and line-manage, a Communications and Projects Officer.

This role is fixed-term until 30 June 2027.

Whilst the role is a Grade 8 position, we would be willing to consider candidates with less experience for which an appointment would be at Grade 7 (£39,424 - £47,779 p.a.) with the job title and responsibilities adjusted accordingly. This would be discussed with applicants at interview/appointment where appropriate.

About you

You will be a communications professional who wants to make a contribution on important global issues and is passionate about improving education outcomes. You proactively support broader team activities, stepping in where needed, while still ensuring you deliver on your core duties. You can get your head around research and policy ideas easily, and are comfortable working with academics. You are responsive enough to deliver fast on their priorities and win trust, but assured enough to offer ideas about more effective or efficient ways to deliver their objectives.

You must be a self-starter who is confident working in a matrix style, can cope with complexity and ambiguity, and can define, schedule and drive your own objectives and activities based on a strong understanding of the programme objectives. The role also demands excellent writing skills, digital fluency, and the ability to get to grips with complex concepts and networks.

You will be able to promote the Hub’s thinking, evidence and stories to a broad audience, including policymakers worldwide, working strategically with partners to build the Hub’s credibility as the go-to place for excellence on learning outcomes.

You will have excellent strategic thinking and interpersonal skills, experience of working with partners globally, experience of writing articles and copy for websites, and demonstrable editorial judgement. Strong project management and proven delivery skills, along with relevant work experience and demonstrable experience using social media in a professional communications capacity, are essential.

Application process

Please upload a supporting statement that outlines how you meet the selection criteria in your own words, along with your CV and the details of two referees as part of your online application.

The closing date for applications is at 12 noon (UK Time) on Friday 15 May 2026.

About Action Duchenne 
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience. 

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values: 

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability. 

• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally. 

• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters. 

• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose. 

• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard. 

The Events Officer will embody these values in every aspect of planning, delivering and evaluating events. 

What we offer: 

• 24-hour confidential Employee Assistance helpline 

• Private health insurance 

• Flexible hours 

• 5% employer pension contribution 

Main Purpose of the Role 
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination. 

This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community. 

 Specific Tasks 

1. Event Coordination and Logistics 

• Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team. 

• Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules. 

• Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels). 

• Manage registration processes for all events and ensure attendees receive timely, accurate joining information. 

• Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place. 

2. Administration and Operational Delivery 

• Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms. 

• Track planned expenditure and ensure costs align with budgets, escalating issues where necessary. 

• Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency. 

• Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally. 

3. Stakeholder and Supplier Management 

• Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery. 

• Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams. 

• Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions. 

4. Community and Engagement Support 

• Collaborate with Support Team colleagues to ensure events reflect community needs and priorities. 

• Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates. 

• Encourage and support attendance from families, young people, professionals and community partners. 

5. Data Management, Monitoring and Evaluation 

• Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions. 

• Collect and analyse feedback, producing short evaluation summaries to inform future planning. 

• Track attendance, trends and logistical improvements, contributing to quarterly reporting. 

6. Risk, Compliance and Quality Assurance 

• Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance. 

• Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne. 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets. 

Key Performance Indicators (KPIs) 

• Event logistics prepared within agreed timelines 

• Accurate event information published and updated within required timeframes 

• Participant satisfaction and engagement measured through surveys 

• Conference and event attendance targets met 

• CRM data entry completed within 2 working days of events 

• Budget expenditure tracked monthly with minimal variance 

• Effective delivery of regional and online events aligned with pre-agreed schedule 

Person Specification 

Knowledge & Experience 

Essential

• Experience organising in person events from start to finish for over 300 attendees. 

• Experience liaising with suppliers, venues and speakers. 

• Experience with CRM/data entry, with close attention to detail. 

• Experience organising and hosting remote events. 

• Understanding of hybrid events. 

Desirable

• Experience in the charity sector. 

• Knowledge of Duchenne or similar life-limiting conditions. 

Skills & Abilities 

Essential

• Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners. 

• Understanding of the importance of safeguarding around events. 

• Exceptional communication skills. 

• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines. 

• Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement. 

• Skilled in problem solving, with a proactive, solutions focused approach. 

• Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations. 

• Digital proficiency including Microsoft Office, CRM systems and digital communication tools. 

Attributes 

Essential

• Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism. 

• Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions. 

• Resilient and adaptable, able to navigate complexity. 

• Creative, dynamic and innovative, with the ability to take ideas from concept to delivery. 

• Demonstrable commitment to equity, diversity and inclusion. 

• Personally, and professionally, responsible with high standards of integrity and accountability. 

• A sense of humour and the ability to bring warmth and humanity to the role. 

Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June. 

Fundraising Manager

Location: York or Burgess Hill / Hybrid

Salary: £42,000 - £45,000 per annum DOE

Hours: 35hrs per week

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

 We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines.

This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind’s organisational priorities, financial sustainability goals, and growth ambitions.

The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving.

 MAIN TASKS AND RESPONSIBILITIES:

Strategic Leadership

• Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth.
• Set and manage annual income targets exceeding £500k to £1m.
• Identify new income streams aligned to Brainkind’s service model and expansion priorities.
• Work closely with senior leadership to align fundraising with operational and strategic objectives.

Income Generation (All Disciplines)

Lead and oversee income generation across:

• Trusts & Foundations – Develop compelling proposals for health, social care and rehabilitation funding.
• Corporate Partnerships – Secure and manage mutually beneficial local partnerships.
• Community & Events Fundraising – Grow supporter-led activity nationally.
• Individual Giving & Digital Campaigns – Strengthen acquisition, retention and legacy programmes.
• Statutory & Health Sector Funding (where applicable outside commissioned services).

Team Management

• Line manage, coach and develop a small fundraising team.
• Foster a high-performance, collaborative culture.
• Set KPIs and ensure strong pipeline management and reporting.

Relationship & Stakeholder Management

• Act as an ambassador for Brainkind externally.
• Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies.
• Work closely with marketing/communications to strengthen brand-led fundraising campaigns.

Governance & Compliance

• Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR).
• Monitor ROI and cost-effectiveness across fundraising activities.

 

ABOUT YOU:

• Knowledge of a broad range of fundraising and charity sector activities.
• Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator
• Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale).
• Experience in managing successful campaigns, both digitally and within the community.
• Strategic thinker with the ability to analyse data and manager performance pipelines.
• Be able to research, identify and build on opportunities for fundraising initiatives.
• Creative and innovative.

 

REWARDS:

You can look forward to excellent benefits including:

• A competitive salary of £42,000 - £45,000 per annum DOE
• 38 days annual leave (inclusive of bank holidays) (pro rata)
• Buy and sell up to 5 days annual leave.
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance.
• Eye voucher scheme
• Free parking
• Company Pension
• Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

Hybrid / High Wycombe (a minimum of one day per week on site)

Band 4: £36,000 – £38,000 + £312 working-from-home allowance

Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.

Cluster Purpose:

The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

Role Purpose:

As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities

Supporter Experience & Journeys:

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight:

• Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.

Mid‑Value & Legacy Development:

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell:

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration:

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-Wide Contribution:

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

KPIs you will own:

• Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.

3/6/12‑month milestones:

• 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
• 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
• 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.

Person specification

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
• Practical project management; calm under pressure; collaborative and solutions focused.
• Working knowledge of GDPR/PECR and best practice supporter care.
• Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards.

Personal Attributes:

• Highly motivated and results driven.
• Demonstrates integrity, trust, and respect in all interactions.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Role requirements

Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.

Company Overview

As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Tuesday, 12th May 2026.

We’re looking for a Communications Officer with experience in marketing and communications who will be part of a high-paced communications team working to engage with Christians and churches in London and beyond.

The successful candidate will:

Oversee the full production cycle of the quarterly Together prayer guide

• Together is LCM’s quarterly prayer guide, sent to thousands of supporters and used daily within the mission. It is a key point of connection between supporters and missionaries, shaping how people pray for gospel work across London.

Plan and oversee the weekly LCM online prayer meetings

• Every Tuesday evening, supporters from across the UK and beyond meet on Zoom to hear from a missionary and pray for gospel work. These online meetings have become a valued community, especially for those who cannot easily meet missionaries in person.

Support missionaries in engaging their supporters more effectively

• Missionaries rely on communities of Christians who pray, encourage, and give. Their LCM web pages help supporters understand their ministry and stay connected. The Communications Officer helps ensure these profiles are compelling, accurate, and regularly refreshed, supporting missionaries in presenting their work clearly and confidently.

Create fresh content for LCM’s communications channels

• LCM provides practical, frontline insights to equip Christians in sharing their faith, especially with marginalised communities. Throughout the year, the Communications Officer contributes written content — producing blogs, stories, and practical guidance that support and encourage believers, alongside social media content that helps extend reach.

Lead occasional cross team communications projects

• The Communications Team supports the wider organisation, regularly producing promotional materials for teams such as Training, Church Partnerships, and Supporter Partnerships.

Contribute creative ideas to shape communications and marketing content

• The Communications and Marketing Team is collaborative, creative, and committed to inspiring Christians across the UK! The Communications Officer contributes actively to idea generation — taking part in brainstorms, workshops, and planning sessions to help develop fresh, engaging approaches for external audiences.

The successful candidate will be a committed, prayerful evangelical Christian, with:

• At least 2 years' experience in a communications or marketing role (ideally with churches or church-based charities), delivering a range of integrated marketing and communications activities to engage different audiences.
• Strong grasp of branding principles and techniques and how to apply these in communications and marketing work.
• Ability to work proactively using own initiative, prioritise work and meet deadlines, with well-developed time management skills.
• Excellent written and verbal communication skills, with the proven ability to write and produce engaging communications for a range of channels and audiences.
• Experience of evaluating communications or marketing activities.
• Excellent interpersonal skills with the ability to build relationships and communicate with a wide range of people.
• Flexible approach and skilled at working in a fast-paced environment and juggling multiple priorities.
• Creative and innovative approach to communication combined with clear focus on delivering quality work to time and budget that is right first time.
• A good understanding and experience with using Adobe Creative Cloud and other creative & design platforms.

Desirable

• Educated to degree level or equivalent qualification
• Marketing qualification (CIM or equivalent)
• Experienced with photography and videography

This is a part-time role (0.4 FTE) with an expectation to work 2 days per week (16 hours per week), and a minimum of 1-day in the office per week. The position is a maternity cover position and will be offered on the basis of a 12-month fixed-tern contract.

If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach to those who are least likely to hear about Jesus in London, then we encourage you to apply.

There is an occupational requirement that the person appointed be an evangelical Christian.

To apply

Download and complete the application form (MS Word and then click enable editing). Please see recruitment pack for more information on the role and details of where to send your application form.

The application deadline is Monday 4th May 2026. Suitable candidates will be interviewed as they apply.

Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.

Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.

We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.

About the role

Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.

The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.

This is a full-time role with a salary of £31-35,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.

Responsibilities

Training and General Administration

· Producing and printing publicity and training materials

· Maintaining databases, content management systems, websites, social media and other tools

· Dealing with enquiries, including those made via the PBC mailbox and telephone line

· Organising the location and timetabling of training programmes

· Liaising with trainers and others to facilitate training

· Attending training programmes and assessments where necessary

· Keeping attendance records

· Monitoring development of the training content and facilitating discussions between stakeholders/authors

 

Volunteer coordination

· Arranging volunteer placements with advice agencies

· Designing and implementing rotas for volunteering

· Managing PBC’s online volunteer portal and volunteer activity logs

· Monitoring attendance and feedback

· Reacting to problems arising from attendance and other issues

· Dealing with volunteer enquiries

· Liaising with advice agencies on volunteers’ performance

· Dealing with enquiries from advice agencies

 

Monitoring and Evaluation

· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools

· Collating and analysing data

· Coordinating monitoring and evaluation reporting

· Designing and implementing monitoring and feedback tools

· Reviewing and revising monitoring and evaluation processes

 

Partnership management

· Working with the Director to:

o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders

o Identify and source partnership opportunities

o Explore new ways of working with partners 

 

Competencies

Essential

· Administrative experience in the legal, educational or voluntary sectors

· Excellent organisational and interpersonal skills

· Strong written and oral communication skills

· Attention to detail

· IT skills

· Ability to work well independently and as part of a team

· Very good internal and external stakeholder management skills

· Problem solving

· Ability to identify areas for improvement in processes and policies

· Ability to be flexible and assist with different aspects of the project as necessary

· Use of initiative

 

Desirable

· Legal background

· Knowledge of or experience in the free legal advice sector

· Knowledge of or experience in the training/HE sector

· Experience of working with volunteers

· Knowledge of digital training and communications tools

 

If you have experience planning, creating and delivering email marketing campaigns and understand the importance of impact and purpose, this is a role where your work will be seen and valued.

As an Email Marketing Officer, you will shape how thousands of people connect with vital information, fundraising appeals and services through timely, accessible and relevant email communications. This is a practical, hands-on role for an Email Marketing Officer who enjoys collaboration, testing ideas and improving results through insight and learning.

You will join the Motor Neurone Disease Association, supporting people with motor neurone disease (MND) through effective digital engagement. As part of the Digital Engagement team, the Email Marketing Officer will help ensure email remains a trusted, engaging and consistent channel across the MND Association.

Key Responsibilities

• Plan and deliver targeted email campaigns with teams across the MND Association
• Manage day-to-day use of the email marketing platform, ensuring accurate and timely delivery
• Write, design and build emails that follow brand, tone of voice and best practice
• Support automated email journeys and stewardship communications
• Work with data colleagues to use audience data responsibly and in line with GDPR
• Analyse performance and produce clear reports with practical recommendations
• Test subject lines, content and send times to improve engagement
• Ensure all emails meet accessibility standards and work well across devices

About You

• Experience planning and delivering email marketing campaigns using an email service provider
• Strong knowledge of email marketing principles including segmentation, A/B testing, deliverability and GDPR
• Clear digital copywriting and editing skills with good attention to detail
• Confidence using data to evaluate performance and improve outcomes
• Understanding of digital accessibility in email content and design
• Ability to manage multiple campaigns and priorities
• Experience using design tools or working closely with designers
• Awareness of current email marketing trends and platform developments

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

Job Description

Key responsibilities:

1. Events Marketing

• To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.

Events Logistics & Management

• In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.

Research & Event Development

• Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.

Events CRM

• Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
• To assist if/as required with bookings and booking queries for AvMA’s events.

Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
• To undertake other duties commensurate with the post as may be required.
• Deputise for the Head of Events when necessary 

Person Specification

Essential:

1. An understanding of, and commitment to, the values and objectives of AvMA.
2. Excellent interpersonal skills, with the ability to develop effective and positive working  relationships with a wide range of individuals and organisations.
3. Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
4. Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
5. Experience of organising events and on-site management of events, including in-person and online events/webinars.
6. Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
7. Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
8. A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe  In Design
9. Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
10. Demonstrable commitment to Equality, Diversity and Inclusion

Desirable:

• Experience of working within a charity.
• Experience of working in healthcare and legal sector events.
• Knowledge or experience of healthcare, the NHS or patient safety work.
• Understanding/experience of Search Engine Optimisation.

About The Role
A supporter opens an email at a moment they’re looking to understand why Dementia is the UK’s biggest killer, and how together we can beat dementia through fundraising, research, and campaigning activities. They discover an email created using evidence and insight to inspire action and build trust.
We’re here for everyone affected by dementia. Whether someone is living with the condition, caring for a loved one, or trying to make sense of a diagnosis, we want them to feel supported, informed and understood.
We are a mix of advisors, supporters, fundraisers, researchers, communicators and technical specialists. Some of us are volunteers, some are employees, but we’re all working towards the same goal: making life better for people affected by dementia.
We’re also committed to building a team where everyone feels welcome and able to be themselves. We know that different perspectives make us stronger, and we encourage applications from people of all backgrounds and experiences.
As part of our Omnichannel Team, you’ll help shape how we connect with people through email and SMS by creating personalised, supporter focused communications and journeys. You’ll work closely with colleagues across the organisation, not just delivering great campaigns, but helping others feel confident and supported in doing the same.
It will take a Society to beat dementia. Join us.
What you’ll do
You’ll create and deliver email and SMS campaigns that clearly communicate that Dementia is the UK’s biggest killer and the solutions we offer, in a thoughtful and genuinely helpful way to the people receiving them. You’ll think about how messages feel as well as how they perform, making sure they are accessible and reach the right person at the right time and through the right channel.
You’ll work alongside colleagues from different teams to plan and improve their campaigns, offering feedback in a way that builds confidence and supports learning. You’ll also develop and manage content calendars, helping to make sure our communications are joined up, relevant and aligned with what matters most to our supporters.
Part of your role will involve building and improving automated journeys and integrations, helping to create smoother, more personalised experiences. You’ll spend time looking at performance data, running tests and using what you learn to keep improving how we communicate.
You’ll also be a go-to person for our email and SMS platforms, sharing your knowledge, answering questions and helping others develop their skills.
About you
If this role sparks your curiosity and you feel inspired to make an impact, we would be thrilled to hear from you.

- You have experience with email marketing, planning, designing, building, and testing campaigns
- You’re a confident writer who can adapt your tone and style to connect with different audiences
- You enjoy putting together content calendars that reflect your organisation’s priorities and vision
- You’ve built automated journeys  or integrations for sending emails or SMS messages.
- You’ve experience training teams on how to use an ESP e.g. Dotdigital to build engaging and impactful email and SMS comms.
- You’re comfortable giving, honest and supportive feedback based on best practise and evidence that helps others grow and shine
- You like exploring data to see what’s working, what could improve, and how to make things even better
- You love working with people, building positive, collaborative relationships, and celebrating team wins

The work you do will help people feel informed, supported and less alone at times when it really matters.
It’ll take a Society to beat Dementia. If you want to use your skills in a way that has real impact, and be part of a team that values ambition, kindness, collaboration and inclusion, we’d love to hear from you.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.