Direct marketing project manager jobs
Job Title - Homelessness and Housing Law Advisor or Solicitor
Contract - Fixed Term – 3 years
Hours - 21 hours per week
Salary Range - £21,600 - £23,400 (£36,000 - £39,000 FTE)
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This is an exciting opportunity to be part of a multidisciplinary team working to tackle youth homelessness.
This role is funded by the Oak Foundation and forms part of Coram’s Voices in Action programme which combines CCLC’s legal work, Coram Voice’s advocacy support and Coram’s policy and participation work to champion young people’s rights and create change. It centres and amplifies the voices of young people through our young ambassadors with personal experience of homelessness or school exclusion. The young ambassadors campaign locally and nationally to change policy and practice and empower their peers with knowledge of their rights through workshop delivery and content creation.
Working with others across the group, the purpose of this specific role is to provide specialist housing law advice, preliminary casework and onward referrals to young people under the age of 25 experiencing housing related issues. This will include delivering regular outreach advice sessions in partnership with community organisations. The post holder will work with the Head of Community Care Law on project design, co-ordination, delivery and reporting. Supported by the Head of Community Care Law, they will be proactive in developing community partnerships and managing relationships with partner organisations.
The role will be integrated within the wider community care and public law team and will be supported by the Head of Community Care Law. Building on the existing expertise and practice within the team, there will be a particular focus on advising and supporting young people who are care experienced, should have benefited from care or are young migrants. The aim is to diagnose complex legal issues relating to housing and homelessness, to ensure young people understand their position and legal rights and are either supported to take steps to realise those rights, provided with preliminary casework to resolve issue at early stage, or where needed, referred on for complex casework and litigation either internally or externally.
The role would suit an experienced housing law advisor or caseworker. We welcome applications from solicitors and non-solicitors. The priority is experience delivering high quality housing law advice and casework sensitively to vulnerable clients with a track record of delivering against project targets and meticulous case management skills. We are looking for a committed, resourceful and determined housing law advisor with a positive and solutions focussed attitude who is able to work both independently and collaboratively as part of a team. They will be well supported with access to training, supportive line management and will benefit from being part of a wider collaborative legal practice team. They will work closely with a paralegal and be responsible for helping to develop the paralegal’s knowledge and understanding of housing related law.
The role will be based in our offices and with regular advice delivery in outreach locations. However, some remote/ hybrid working may be possible depending on the experience of the candidate after the initial settling in period. There may be flexibility over how the three days will be spread across the week (within working hours) and in accordance with the needs of the project.
To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cv’s.
Closing date: Monday 9th March 2026 17.00pm
Test and Interview date: Week commencing Monday 16th March 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 281222.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Position: Income and Gift Aid Accounts Senior Officer
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £33,044 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: 09:00 on Friday 27th February 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Fundraising Coordinator
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
About the role
Love organising events, building relationships, and raising money for a great cause? Join CASPA and play a key role in delivering exciting challenge events and community fundraising that make a real difference.
Working closely with the Head of Finance and Fundraising and Senior Leadership Team, you will plan and deliver a programme of challenge events. You will also support individual and community fundraisers and build strong relationships with supporters and businesses.
What you’ll do:
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Planning and running challenge events from idea to delivery
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Supporting and inspiring community and individual fundraisers
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Building relationships with businesses and donors.
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Managing fundraising data, income tracking and reporting.
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Working closely with colleagues across fundraising, communications, finance and HR
Salary Band: £ 14,976–£ 16,380 per annum (18 hours/week), depending on experience. (FTE £ 29,120–£ 31,850)
Contract Type: 12 month fixed-term contract
Working Pattern:18 hours per week with ad hoc requirement to attend weekend and evening events with TOIL given for these.
Must be able to work at CASPA's office on Mondays or Tuesdays with hybrid-working flexibility for remaining hours.
Location: Oakley House, Bromley Common, Bromley BR2
About you
We’re looking for someone who
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Is experienced, organised and proactive
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Loves running events, fundraising and making things happen
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Can manage multiple projects and hit income targets
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Shares CASPA’s values and commitment to equity and inclusion
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you’re passionate about fundraising and want your work to have real impact, we’d love to hear from you.
Before you apply, please read through the relevant Job Description carefully.This will give you more information about what is required for the role. It also includes a person specification.
Please apply to CASPA with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check.
Closing date for applications: 10th March 2026 at 11.59pm
Interviews to take place: w/c 23rd March 2026
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.
The client requests no contact from agencies or media sales.
Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.
Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.
The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.
As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.
We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.
This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.
This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
Grade: 4
Hours: Full-time 37.5 hours per week (flexible working considered)
Position type: Permanent
Responsible to: Senior Brand Manager
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall
Travel: Ability to work away from home required. This may be UK or an in-country deployment in a content gathering role or representing ShelterBox.
ROLE PURPOSE:
As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.
Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.
The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.
WHO ARE WE LOOKING FOR?
Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.
You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.
You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.
MAIN ROLE AND RESPONSIBILITIES:
Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.
A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.
Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.
Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.
We are looking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Brand:
- Support and train the wider organisation to effectively create content within ShelterBox brand guidelines
- Support the continued development of an online brand hub
- Support the development of a purpose led brand. Help to develop and implement a brand strategy.
- Help drive brand and values led storytelling across the organisation driven priority audiences
- Position ethical storytelling as a central thread of the ShelterBox brand
Creative and content development:
Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.
- Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.
- Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.
- Support a review of design across the organisation and enable teams to design via templates.
- Support the development and re-fresh of templates for both design and video.
- Work with external agencies, freelancers and partners.
- Use audience insights to inform all plans and work with the insight team and others to measure success.
- Ensure all projects follow sign-off processes
Content gathering:
- Plan and lead shoots in the UK and in countries where ShelterBox works.
- Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.
- Photograph and film events in the UK and overseas.
- Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.
- Develop and deliver quality content training for ShelterBox staff
- Help to manage ShelterBox photography, sound and video equipment and studio
- Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.
- Process and edit raw content from deployments - case studies, photos, video.
- Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.
- Interview and film communities affected by disaster
- Gather content to ShelterBox ethical guidelines.
Planning and team working
- Be an integral part of team planning
- Offer knowledge of best practice and innovations from other organisations and sectors.
- Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.
- Any other specific projects given by the Senior Brand manager.
We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.
Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.
You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities.
This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.
The client requests no contact from agencies or media sales.
Job Description
Job Title: Fundraiser - Volunteer Board Fundraising
Directorate: Engagement & Fundraising (Philanthropy & Partnerships)
Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising)
Location: Wales (home based or hybrid)
Salary: £31,171 - £36,631 dependent on experience
Date last amended: January 2026
Context and Background
The NSPCC relies on voluntary income for the majority of its work to keep children safe,
prevent abuse and ensure every child has a voice. To secure long -term sustainability, the
charity has reshaped how it engages supporters through the Engagement and Fun draising
Directorate. Within this, the Philanthropy and Partnerships Department brings together
high -value audiences and supporter -led income. The Volunteer Board Fundraising team
leads income generation through regional and national volunteer boards , volunteer -led
fundraising initiatives and delivery of special events through our high value event
committees . These activities play a vital role in maximising sustainable income, engaging
senior volunteers, and supporting long -term supporter relationships.
The volunteer boards are made up of influential and successful senior stakeholders who feel
passionately about the NSPCC and volunteer their time to help the NSPCC generate income
and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities
via events, corporate partnerships and major gifts from individuals.
– their
This role will support , and lead the growth and development of, the s uccessful Wales
Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full
Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners ,
overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The
board’s ‘Building Brighter Futures’ appeal secured funding to build the NSPCC’s d edicated
Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current
board is to support the raising of over £1m annually from a range of supporter audiences
and promote the NSPCC across Wales by organising events (both fundraising and
engagement), establishing new contacts - primarily high net worth individuals and corporate
partners - and supporting the delivery of NSPCC services including recruitment of
volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate
partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand,
digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure
volunteer fundraising is integrated into supporter journeys, delivers excellent experiences,
and achieves strong ROI.
The role of the Fundraiser is to cultivate and steward key relationships and deliver special
projects across the volunteer board and their network to deliver against annual income
plans .
Job purpose
• To contribute towards the delivery of sustainable income through the Wales
Fundraising Board
• To contribute towards the delivery of annual income and engagement plans,
ensuring volunteer activity is high -quality, compliant, and supporter -centric
• Build and manage relationships with senior volunteers and board members,
maximising long -term support and value
• Provide operational support and management of volunteer partnerships & projects
Key relationships - Internal
• Member of the Volunteer Board Fundraising team
• Reports to a Fundraising Manager, Volunteer Board Fundraising
• Works with colleagues across Philanthropy & Partnerships, including Corporate
Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship
Fundraising.
• Member of the Wales Leadership Group, supporting the Assistant Director for
Wales and other Wales -based colleague s and teams.
• Collaborates with Public Engagement (marketing, brand, digital) to support
volunteer fundraising campaigns and engagement
• Works with Fundraising Operations (data, compliance, finance, procurement) to
ensure processes are efficient and compliant
Key relationships - External
• Volunteer board chair, members and regional ambassadors including Wales
Fundraising Board members and senior advocates
• NSPCC’s Trustee for Wales
• Senior supporters and networks (individuals and organisations ) engaged through
volunteer -led activity
• Agencies, venues and suppliers supporting volunteer fundraising
• External peers and networks within the volunteer fundraising secto rMain duties and responsibilities
Contributing to Volunteer Partnerships Strategy and Income
• Contribute to the delivery of the Volunteer Partnerships annual business plan to
maximise net income and long -term value through the volunteer boards
• Support the Wales Fundraising Board and their networks , ensuring their fundraising
and engagement delivers sustainable income and long -term value
• Lead on delivery of specific fundraising projects .
• Support a portfolio of fundraising and stewardship events led by the Wales
Fundraising Board to engage with new and existing supporters both in and outside
of Wales.
• Contribute to KPIs for income, supporter experience and ROI, addressing risks and
identifying opportunities for growth
• Lead on the delivery of business cases for new volunteer -led initiatives by the Wales
Fundraising Board
Managing Volunteer Relationships
• Steward senior volunteers and board members, ensuring they feel supported,
inspired and connected to the NSPCC’s mission
• Provide tools, resources and guidance to volunteers to support their fundraising
and advocacy
• C arry out research through a range of sources, to contribute to proposals, donor
strategies and fundraising communications.
• Develop and create engaging materials for external audiences
• Ensure compliance with NSPCC policies, fundraising regulations and best practice
in all volunteer -led activity
Collaboration and Centre of Excellence
• Act as a centre of expertise for volunteer -led fundraising across the NSPCC
• Collaborate with colleagues across Engagement & Fundraising to embed volunteer
fundraising within wider supporter journeys and campaigns
Budgeting , Finance and Evaluation
• Contribute to the budgets for volunteer fundraising activity, whilst supporting the
Fundraising Manager to accurately monitor income and expenditure
• With the support of the Fundraising Manager , ensure accurate data capture and
reporting
• To provide financial administrative assistance to budget holders, including
processing invoices, placing orders, undertaking financial analysis, cash handling
and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation
directorate
• To update databases and supporter information systems as directed, in line with
Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the Directorate and
wider NSPCC activities.
• To adhere to all the NSPCC’s standards, policies and procedures.
• To evidence an understanding of and commitment to the NSPCC’s values and
behaviours.
• To maintain an awareness of and comply with data protection regulations and
internal data protection policies.
• To be responsible for personal learning and development, to support the learning
and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be proactive in identifying ways to improve personal and team performance
• To maintain an awareness of own and others’ Health and Safety and comply with the
NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service developm
ents and general NSPCC news
• A commitment to safeguard and promote the welfare of children and young people
Person specification
1. Experience of building effective relationships through face to face interactions with
existing and new high -level individuals and/or organisations, leading to securing
fundraising income via long -term partnerships.
2. Commercially minded; ability to apply commercial knowledge and understanding to
fundraising partnerships ensuring that NSPCC activity has a competitive edge in
the market place. NSPCC fundraising activity must be appealing and commercially
viable.
3. Exceptional project management skills; ability to see a project through from start to
finish, reaching a desired income target. Must have meticulous planning skills and
show great attention to detail. Must be self -motivated and highly proactive.
4. Target driven with proven financial management and reporting skills, including
accurate budgeting and contingency planning. A track record of achieving financial
and departmental objectives.5. Knowledge of corporate social responsibility and individual philanthropic
motivations and current trends in high value and corporate fundraising across the
UK.
6. Excellent written and verbal communication skills to deliver fundraising pitches,
ideas and project updates to a range of audiences in a clear, inspiring and confident
way.
7. Able to work harmoniously with internal colleagues across teams to achieve joint
objectives. Working collaboratively; demonstrating an understanding of other
team’s goals and priorities. Able to negotiate successfully with others to achieve a
desired outco me.
8. Ability to organise and plan own work, juggle competing demands, manage projects
and establish clear timelines and priorities in order to meet agreed objectives.
9. Proven ability to demonstrate initiative and creativity.
10. Experience of provided.
a fundraising CRM package is desirable but not essential; training
The ability to engage this role .
in communications using the Welsh language is also desirable in
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with children and adults.
our
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance .Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and th e organisation .
• C ommitted to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
app lying for.
• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Call for Expressions of Interest
Title: RAD-P Project: Policy Review Consultancy
Anticipated timeframe: 8–10 working days
Location: Zambia (with remote preparation)
Budget: To be submitted by applicants as part of the financial proposal
Start date: As soon as possible (to be agreed)
BACKGROUND
The Realising the African Disability Protocol (RAD-P) project seeks to strengthen the participation of persons with disabilities – particularly the most excluded – in governance and decision-making structures in Malawi, Zambia, and Zimbabwe. The project aims to ensure that persons with disabilities influence inclusive policies and local development processes in alignment with the African Disability Protocol (ADP).
RAD-P focuses on building the capacity of Organisations of Persons with Disabilities (OPDs), particularly OPD umbrella organisations, to undertake policy analysis, advocacy, and effective engagement with government duty bearers. The project places strong emphasis on women’s leadership, youth participation, and gender equality within the disability movement, and promotes collaboration between OPDs, civil society organisations, and government institutions.
As part of this work, OPDs in Zambia have pre-identified key national policies for review. Sightsavers is therefore seeking a consultant to support OPDs to review these policies, strengthen understanding of disability-related policy frameworks, and develop clear policy messages to influence disability inclusion.
What the consultant will be focusing on: Policy review & OPD Capacity Building
The consultancy will support OPDs in Zambia to:
- Review selected national policies through a disability inclusion lens
- Strengthen understanding of global, regional, and national disability policy frameworks
- Build practical skills to conduct policy reviews independently
- Develop evidence-based policy messages and advocacy strategies to influence stakeholders
The assignment is designed to be highly participatory and capacity-building in nature.
Responsibilities
The consultant will:
- Design and deliver training sessions for OPDs on policy review methodologies
- Facilitate practical, hands-on policy review exercises using pre-identified Zambian policies
- Provide an overview of relevant global, regional, and national policy frameworks, including UNCRPD, SDGs, and the African Disability Protocol
- Support OPDs to identify gaps in reviewed policies and develop disability-inclusive recommendations
- Work with OPDs to develop key policy messages and an engagement strategy for influencing duty bearers and stakeholders
- Document the process and produce a comprehensive final report
- Key policies to be reviewed include:
- Citizens Economic Empowerment Act, 2006
- Mental Health Act, 2019 (Section 4)
- Persons with Disabilities Act, 2012
DELIVERABLES
The consultant will be expected to provide:
- Training materials on policy review methodologies tailored to OPDs
- A summary of identified policy gaps and recommendations to strengthen disability inclusion
- Key policy messages and an engagement strategy for OPDs
- A final report covering the training delivered, policy review process, findings, and recommendations
Skills and Experience
The successful consultant will demonstrate:
- An advanced degree in Social Policy, Development Studies, Law, Disability Studies, or a related field
- Proven experience in policy analysis and review, particularly relating to disability inclusion
- Strong knowledge of international and regional frameworks, including UNCRPD, SDGs, and the African Disability Protocol
- Experience designing and delivering training workshops for OPDs or civil society organisations
- Demonstrated ability to facilitate participatory processes and capacity building for marginalised groups
- Experience in advocacy and engagement with OPDs, civil society organisations, and government duty bearers
- Strong research, analytical, and report-writing skills
- Excellent communication and facilitation skills
- A clear commitment to gender equality, women’s leadership, and youth participation within the disability movement
PAYMENT TERMS
The agreed budget will be discussed at interview.
Next Steps
To express your interest to undertake this assignment, please read the complete ToR, and complete our Expression of Interest (EoI) which can be found via the application link by 1 March 2026.
The EoI response should include a proposed workplan and indicative budget, including daily rates for the assignment and any other anticipated expenses.
Interested bidders are also requested to include an example of previous similar consultancy work.
The deadline to submit your EoI is 1 March 2026.
Please note: We intend to conduct on site interviews at the Zambia country office week commencing 9th of March onwards. The interview will last up to one hour and will be the only stage in the recruitment process.
Please note due to the high volume of applications it is possible, only successful applicants will be contacted. We reserve the right to close this ad early.
Selection Criteria:
Sightsavers is committed to running a fair and transparent tender process, and ensuring that all bidders are treated and assessed equally during this process. Bidder quotation responses will be evaluated against Essential Criteria, Capability Criteria, Sustainability Criteria and Commercial Criteria. These criteria have been especially created to help SCI determine which bidder is able to offer the best quality and most commercially competitive solution to meet our needs and deliver the most effective programming to our beneficiaries.
The client requests no contact from agencies or media sales.
Head of Supporter Insight & Experience
Job reference: REQ000936
£56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK’s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation.
In this role, you’ll lead and shape WWF UK’s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You’ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence.
You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
• Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes
• Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting.
• Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery.
• Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations.
• Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams.
• Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams.
• Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B).
• Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines.
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 03/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Edward's Trust is seeking a values-led Chief Executive to build on recent stabilisation and lead the charity into its next phase of sustainable impact.
This is a rare opportunity to lead a respected bereavement charity supporting parents, children and young people across the West Midlands.
Edward's Trust provides specialist counselling and holistic wellbeing support to families experiencing profound and often complex grief. Our work is rooted in compassion, integrity and a deep respect for the individuality of every person we support.
We are now looking for a Chief Executive who can combine emotional intelligence with strategic clarity and hands-on leadership. Working closely with a committed Board and skilled staff team, the successful candidate will guide the organisation confidently through a challenging funding landscape while protecting the quality and integrity of our services.
This is a senior, visible role with real autonomy and influence. Key priorities include strengthening income resilience, leading income generation activity, nurturing partnerships, and embedding a shared strategic direction across the organisation. The role requires a leader who is comfortable holding complexity and uncertainty, and who understands the responsibility of working within emotionally demanding services.
We welcome applications from experienced leaders within the charity, health or social care sectors, as well as those ready to step into a Chief Executive role. Flexible and part-time working arrangements are welcomed, including 0.8 FTE.
Full details, including the role profile, priorities and how to apply are available in the recruitment pack.
Applicants are asked to submit a CV and a covering letter to be considered. Full details are within the CEO Recruitment Pack.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.
Are you an influential leader looking for a new challenge? Would you like the opportunity to take a leading charity through the next exciting phase of its remarkable journey?
Harrogate Neighbours exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from residential care (at their homes in Starbeck and Boroughbridge) to meals on wheels in the community to The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
We have a career defining opportunity for a new CEO to lead this organisation, and community, and in doing so inspire and transform lives across the region!
The Role
The CEO will be accountable to the talented and committed Board of Trustees and be responsible for the overall strategic management, leadership, and development of Harrogate Neighbours. Duties will include:
- Ensuring the development and implementation of integrated strategies across care, housing, operations, finance, marketing and communications, human resources and workforce, information management and technology, estates and performance monitoring, management and reporting.
- Providing overall leadership for Harrogate Neighbours in line with the vision, mission and values agreed by the Board of Trustees.
- Providing strategic leadership for fundraising and income diversification, ensuring the organisation has a sustainable and mixed portfolio of income.
- Developing and maintaining positive collaborative partnership arrangements with commissioners, local authorities, local communities, MPs, the voluntary sector, communities and other key partners and stakeholders.
- Overseeing the financial processes for the organisation and leading delivery of the agreed budgets.
The Person
We are looking for a visionary leader - a creative, charismatic and influential individual who is passionate about the values, ethos and mission of the charity! The skills and experience we are looking for include:
- A demonstrable track record of working in a senior strategic leadership role
- Evidence of working with senior leaders and board members to ensure strong and effective financial management
- Strong networking and influencing skills with an ability to build excellent relationships with a wide range of stakeholders
- Strong and clear communication skills with an ability to lead internally, and also deliver messages to a variety of audiences externally.
This is a truly wonderful opportunity to lead a fantastic charity where you will directly influence the landscape for the communities across the Harrogate region, for the future. As CEO of Harrogate Neighbours, you will be leading a financially stable organisation with a strong board and talented staff team. The charity also promotes a supportive culture, has a generous pension scheme, offers a variety of wellbeing initiatives, 6.6 weeks annual leave and a range of additional benefits (including Blue Light Card and paid for massages!).
If you believe that you could be the right person to lead this charity through the next phase of its exciting journey then get in touch for more information, or apply here before Friday 27th February.
First stage interviews have been scheduled for Friday 20th March, and second stage interviews will be on 25th, 26th and 27th March 2026.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Insight Gloucestershire are seeking a Relationship Fundraiser. This is an exciting and varied role incorporating writing funding applications, developing corporate partnerships, organising fundraising events and supporting volunteer fundraisers.
The role is based in Gloucestershire, and you will be travelling around the county to meet supporters and attend fundraising events. You will need to regularly attend our office in Cheltenham. There will also be occasional travel to our partner offices in Bristol and Devizes (Wiltshire).
As Relationship Fundraiser, you will be playing a key role in ensuring the financial success and stability of our charity. There is a wide salary band depending upon experience. You might be coming to this role as an established fundraiser, looking to develop your career, or perhaps you have transferable skills having built great relationships in another sector.
Full details of the post can be found in the attached Job Description and Person Specification, along with details of how to apply for this post. Insight is committed to equality and valuing diversity, and welcome applications from all backgrounds. If you would like to discuss any elements of the role in advance of applying, please do contact us for an informal discussion.
To apply for this post please send a CV and a covering letter outlining your suitability for the post. Applications without cover letters will not be considered. Closing Date: 5pm Thursday 5th March.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £20,420 pro-rata (£27,227 FTE)
Hours of Work: 30 hours per week (working 1 weekend out of 4)
Location: Leicester city centre - Dispersed properties
Benefits: 33 days of annual leave, including bank holidays (pro-rata), Birthday leave, Service leave (pro-rata), Pension and Health Cash Plan, Company Sick Pay, Free on-site Gym access, Menopause Welfare leave, complimentary Y Theatre tickets and Blue Light discount card eligibility.
Why this role exists
At YMCA Leicestershire, we believe that having a safe place to live can change a life, but only when its paired with kindness, trust and the right support.
Many of the young people we work with have experienced homelessness, instability, trauma or displacement. Some are finding independence for the first time, others are re-building their confidence and sense of security.
The Housing Officer role exists to ensure young people are never doing that alone.
As a Housing Officer at YMCA Leicestershire, you’ll play a vital part in creating homes that feel safe, respectful and empowering, while helping young people move forward at their own pace.
About the Housing Officer role
As a Housing Officer, you’ll support young people living in our Move-On and Unaccompanied Asylum-Seeking Children (UASC) accommodation. The Housing Officer role combines practical housing management with relationship-based support.
This isn’t about fixing people. It’s about noticing strengths, building confidence and offering steady, practical support when it matters most.
Key duties of the Housing Officer role
You’ll focus on the core responsibilities below (full details are available in the job description)
- Supporting young people to settle into their homes
- Providing structured housing-related support (including more intensive support within the UASC provision)
- Managing housing responsibilities such as rent, behaviour, property standards and safeguarding
- Supporting access to education, training, employment and wider services
- Building trusting relationships while maintaining clear professional boundaries
- closely with colleagues and partner agencies to achieve positive outcomes
You will be part of a supportive Housing Officer team where reflection, supervision and wellbeing are built into how we work, not as an afterthought.
An enhanced DBS check is required as part of our safer recruitment process.
About you
You don’t need to have all the answers, but you do need to care.
You’ll be a Housing Officer who:
- Treats people with dignity and respect
- Understands that behaviour often comes from experience
- Can be warm and human while holding clear professional boundaries
- Stays calm when things feel difficult
You may already be working as Housing Officer, Support Worker, Youth Worker or in a people-focused role, or you may be ready to take the next step into a Housing Officer position.
You’ll bring:
- Experience supporting young people or adults in a people focussed role
- A Level 3 qualification in Housing, Youth & Community, Social Work, Coaching or a related field (or a willingness to work towards this)
- Confidence working alongside other professionals and agencies
- Emotional resilience, flexibility and good judgement
- A full driving licence, access to a vehicle and business insurance
Why work for YMCA Leicestershire as a Housing Officer?
Because people matter here, including the people who work here.
We are a values-led charity supporting young people aged 16-25 through housing, care, wellbeing, sport and culture (including the Y Theatre, Leicester’s oldest theatre).
People chose to work here because:
- You are trusted to do meaningful work,
- Kindness and professionalism go hand in hand,
- Your development and wellbeing are genuinely supported,
- You can see the difference you make every single day.
Our vision is simple: every young person deserves a safe place to call home and the support to create lasting change.
Safeguarding
YMCA Leicestershire is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to act in line with our safeguarding policies and procedures.
Equality, Diversity & Inclusion
We want our workforce to reflect the communities we serve. We welcome applicants from people of all backgrounds and identities, and we’re especially keen to hear from those under-represented in the charity and housing sectors. If you need adjustments at any stage of the recruitment process, just tell us, we will do our best to support you.
GDPR
Applicants’ personal data will be handled in accordance with YMCA Leicestershire’s Data Protection and Privacy Policy.
Role Identifiers
#HousingOfficer #HousingSupport #YouthHousing #SupportedHousing #CharityJobs #ValuesLedWork #HousingCareers #YMCAjobs
The client requests no contact from agencies or media sales.
Job Description
Job Title: Associate Head of Supporter Data Insights and Selections
Directorate: Engagement and Fundraising
Team/Department (if specific): Public Engagement
Date Written/ Amended: September 2025
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work, the NSPCC relies on the fundraising support of
people across the UK for 90% of its annual income. Within fundraising, our aim is
to provide maximum resources for the NSPCC. We aim to provide the best possible
supporter experience, building long-term relationships to create an experience
which is different, better and more rewarding than that of supporting any other
charity.
The Public Engagement team is responsible for developing and delivering the
strategy that will drive significant, long-term income growth by inspiring and
engaging public audiences to support the work of the NSPCC.
This will be achieved through integrated, audience-led, multi-channel marketing
approaches, including; mass participation, individual giving, and campaigns that
generate sustainable funding aligned to the NSPCC’s strategic priorities.
Alongside income generation, the team plays a vital role in increasing public
understanding of abuse and neglect and building advocacy.
The Associate Head of Supporter Data Insight and Selections is a key
member of the Public Engagement leadership team who will lead the
development and delivery of insightful supporter data reporting and analysis,
working closely with Operations and philanthropy and partnership teams to
identify business challenges, commission, develop and analyse data sets that
directly improve fundraising outcomes. The role will also be responsible for
managing our vital data selections team, who ensure the right supporters are
receiving appropriate communications.
The team will foster a high-performing, results-driven culture that values
collaboration, innovation, and integration. By focusing on excellent supporter
relationship management and purposeful engagement, it will deliver long-term,
sustainable impact to support the NSPCC’s mission.
This will be a pivotal role in driving supporter insight driven change in
Fundraising at the NSPCC.Job purpose
• Strategy and Planning: Use your experience of leading data and analysis to
establish a high performing team who design, deliver and analyse information
that informs our strategic direction
• Delivery: Lead on the identification, development and delivery of analysis
and reporting outputs across Engagement and Fundraising, working closely
with multiple senior stakeholders to ensure business needs are met.
Key relationships - Internal
Reporting to the Head of Audience Engagement and Campaign Planning in
Engagement and Fundraising
Direct Management of 4 staff and a total team size of 7
Works closely with Technology teams providing data engineering solutions
and expert PowerBI leadership
Works closely with the Operations Team, and other Senior Business
Stakeholders
Works closely with Head of Planning, Compliance and Business
Management
Key relationships - External
- Data, insight and analysis networks
- External suppliers of commissioned insight
Main duties and responsibilities
• Develop and lead the Supporter Data Insights and Selections team
• Work with leaders in Engagement and Fundraising to develop and drive the
strategic direction for Supporter Insight, data analysis and data selections
across the NSPCC.
• Build a productive partnership with the PowerBI development hub in
Technology, utilising their semantic models and complex reporting, and
taking on tools they have developed.• Initiate and oversee the development of data driven insight, analysis and
reporting across multiple teams, campaigns and products in the directorate,
ensuring best practice is being adopted and that there are appropriate levels
of quality assurance.
• Deliver via appropriate tools to bring data owners closer to their own data,
such as (but not limited to) provision of Power BI reporting
• Lead on the commissioning and acquisition of appropriate external data to
benchmark our business performance and inform strategic decision making
• Work closely with the Planning and Business Management Team to meet KPI
and other business reporting needs
• Proactively work with Data engineering and the Power BI hub in Technology
Responsibilities for all Staff within Engagement and Fundraising
• To update databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC
policy and procedures.
• To actively participate in regular department and team meetings
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the
demonstration of the NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data
protection regulations and to ensure currency of changing GDPR
regulations.
• To be responsible for personal learning and development, to support
the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team
performance
• To maintain an awareness of own and others’ Health and Safety and
comply with the NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service
developments and general NSPCC news.Person specification
• Proven effective development and delivery of strategic data initiatives and
harnessing outcomes to drive business change, and to manage multiple
initiatives as a programme
• Experience of working closely with leaders to define and deliver against data
needs that drive business impact
• Experience of reviewing the effectiveness of business-as-usual activity and
ongoing strategies using data and insight
• Experience in managing and leading data analyst and/or reporting teams and
providing technical and development support to more junior data analysts
• Experience and strong understanding of a range of data analysis techniques
and toolsets
• Highly developed stakeholder management skills and the ability to simplify
technical language for non-technical colleagues
Are you passionate about driving meaningful change in suicide prevention policy? We are looking for a Policy Officer to join our Policy, Public Affairs and Campaigns team at Samaritans. Join our team and help influence public policy to achieve our vision: fewer lives lost to suicide.
This is a meaningful, high impact role where your work will directly contribute to safer, more compassionate public policy.
Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change in legislation and policy.
About the Role
As Policy Officer, you will lead the development and influencing of policy positions on suicide prevention, using research and evidence to produce high-quality briefings, consultation responses and reports. You will build strong internal and external relationships, monitor the policy environment, and work collaboratively across the charity to communicate and advance our policy work.
Contract
- £30,000-£33,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What You’ll Do
- Support the development of Samaritans’ policy positions on suicide prevention.
- Produce clear briefings, consultation responses and policy reports.
- Analyse complex evidence to inform policy development.
- Spot emerging policy issues and support research needs.
- Keep teams updated on policy changes across the UK and Ireland.
- Represent Samaritans at policy events and support external communications.
- Work closely with colleagues across nations to ensure cohesive policy approaches.
What You’ll Bring
- Experience in policy or public affairs and understanding of influencing national/local change.
- Strong ability to turn complex info into clear policy insights.
- Excellent written and verbal communication skills.
- Strong project management and stakeholder engagement experience.
- Understanding of mental health or suicide prevention issues.
- Knowledge of mental health/suicide prevention policy, charity sector experience, familiarity with Samaritans, or experience in research processes (desirable).
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer short application questions (please keep your answers to max 300 words) and to upload your CV (please avoid special characters in the file name).
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Tuesday 3rd March
Interviews: w/c Monday 9th March
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.

