Engagement team members jobs
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the role
As Head of Flourishing Programmes, you will lead the strategic and operational delivery and expansion of our growing suite of values-led professional learning programmes: Flourishing Leaders, Flourishing Teachers, Flourishing ECTs (in partnership with UCL), and Leaders Like Us. These programmes are designed to support the flourishing of educators at every stage of their journey, with a strong emphasis on inclusion, vocation, and leadership development. You will oversee a dedicated team and work closely with internal colleagues, delivery partners, and national collaborators to ensure these programmes are impactful, inclusive, and sector-leading. This role requires a visionary and relational leader who can manage complexity, inspire excellence, and drive continuous improvement across the programmes.
Strategic Leadership and Quality Assurance
- Provide strategic oversight of the Flourishing Programmes, including 'Leaders Like Us', ensuring alignment with organisational priorities and the Church of England Vision for Education.
- Lead the development and implementation of robust quality assurance processes to ensure excellence in delivery and readiness for external evaluation.
- Use data, evaluation, and research to drive continuous improvement and innovation across all programmes.
Team Leadership and People Management
- Line manage team members, fostering a culture of collaboration, accountability, and professional growth.
- Support the development of a high-performing team through coaching, mentoring, and clear performance expectations.
- Champion a values-led leadership culture that reflects the ethos of the National Society for Education and wider Church of England.
Programme Delivery and Operational Oversight
- Oversee the full participant journey across all Flourishing Programmes, including recruitment, onboarding, retention, and completion.
- Ensure effective systems and processes are in place to support delivery, including digital platforms, communications, and participant support.
- Ensure all contractual elements of the UCL partnership are met in a timely and accurate manner, including KPI reporting and compliance.
- Ensure Flourishing ECTE programme is ready for UCL monitoring, Ofsted or other external evaluations.
- Lead on the resolution of complex operational issues, including participant transfers, deferrals, and reasonable adjustments.
Stakeholder Engagement and Partnership Working
- Work closely with delivery partners, including UCL, and MAT/Diocesan networks, to ensure effective communication, training, and support.
- Build and sustain relationships with key stakeholders across the education sector, including dioceses, MATs, and other national providers.
- Drive growth and programme engagement/recruitment across regional areas by developing strong, strategic relationships with schools, trusts, and diocesan networks.
- Represent the Flourishing Programmes on the national stage as an ambassador for our work, contributing to sector-wide conversations, networks, and events.
- Work collaboratively with the leadership team and the Partnerships and Engagement Team to strategically strengthen, streamline, and equip our Delivery Partner network - ensuring consistency across programmes, a unified voice and building capacity to drive increasing participant demand.
Collaborative Leadership
- Collaborate closely with the Head of Curriculum and Enablement and Head of NPQ Programmes as part of the Professional Learning Senior Leadership Team, reporting to the Head of Professional Learning.
- Contribute to the development of a holistic and coherent professional learning offer that reflects the organisation's values and meets the needs of leaders across the system.
- Ensure alignment and collaboration across all programme areas, supporting shared priorities, resource allocation, and cross-team innovation.
Essential
Skills and Aptitudes:
- Proven ability to lead the design and delivery of high-impact professional development in an educational context.
- Strong leadership and line management skills, with experience of building and sustaining high-performing teams.
- Excellent communication and presentation skills across a range of media (written, verbal, digital).
- Ability to manage complex operational systems and processes with clarity and precision.
- Skilled in stakeholder engagement and partnership working, including with national and regional education partners.
- Strategic thinker with the ability to evaluate, improve and innovate at scale.
- Confident in using data and evaluation to inform decision-making and drive improvement.
Knowledge and Experience:
- Successful senior leadership experience in education or a related field, with a deep understanding of professional learning and leadership development across career stages.
- Experience of working with or within national education systems, including collaborative programme delivery and partnership management.
- Strong understanding of quality assurance processes and external evaluation readiness.
- Experience of working collaboratively across teams to deliver a coherent and values-aligned offer.
- Familiarity with the Church of England Vision for Education and its application in leadership development.
Personal Attributes:
- Visionary and values-driven leader, able to inspire and align others around a shared purpose.
- Reflective, evidence-informed and committed to continuous learning.
- Collegial and collaborative, with a strong sense of team and shared responsibility.
- Resilient and calm under pressure, with a solutions-focused mindset.
- Committed to equity, inclusion and the flourishing of all participants and colleagues.
Desirable
Education:
- Postgraduate qualification in Education, Leadership or a related field.
Skills and Experience:
- Experience of delivering professional development beyond your own institution or organisation.
- Expertise in blended or online learning design and delivery.
- Experience of representing an organisation or programme on a national stage.
- Lived experience of the Church of England Vision for Education in practice.
- Experience of designing or delivering programmes that support underrepresented groups in education, such as Leaders Like Us.
Circumstances
- Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
- It is anticipated that there will be approximately 12 travel days per year, although this will vary.
- In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)
For an information conversation about the role, please contact
Closing date for applications is 8 March at 11:55 pm.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Are you passionate about driving meaningful change in suicide prevention policy? We are looking for a Policy Officer to join our Policy, Public Affairs and Campaigns team at Samaritans. Join our team and help influence public policy to achieve our vision: fewer lives lost to suicide.
This is a meaningful, high impact role where your work will directly contribute to safer, more compassionate public policy.
Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change in legislation and policy.
About the Role
As Policy Officer, you will lead the development and influencing of policy positions on suicide prevention, using research and evidence to produce high-quality briefings, consultation responses and reports. You will build strong internal and external relationships, monitor the policy environment, and work collaboratively across the charity to communicate and advance our policy work.
Contract
- £30,000-£33,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What You’ll Do
- Support the development of Samaritans’ policy positions on suicide prevention.
- Produce clear briefings, consultation responses and policy reports.
- Analyse complex evidence to inform policy development.
- Spot emerging policy issues and support research needs.
- Keep teams updated on policy changes across the UK and Ireland.
- Represent Samaritans at policy events and support external communications.
- Work closely with colleagues across nations to ensure cohesive policy approaches.
What You’ll Bring
- Experience in policy or public affairs and understanding of influencing national/local change.
- Strong ability to turn complex info into clear policy insights.
- Excellent written and verbal communication skills.
- Strong project management and stakeholder engagement experience.
- Understanding of mental health or suicide prevention issues.
- Knowledge of mental health/suicide prevention policy, charity sector experience, familiarity with Samaritans, or experience in research processes (desirable).
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer short application questions (please keep your answers to max 300 words) and to upload your CV (please avoid special characters in the file name).
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Tuesday 3rd March
Interviews: w/c Monday 9th March
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Job Title: West London Family Support Worker
Salary: £25,353.06
Team: Family Support Team
Hours: 30
Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community
About Shooting Star Children’s Hospices
We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
About the role
Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They support families of different ethnicities and families living in poverty, helping our service be as accessible as possible.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
- Helping with support groups and family events
- Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
- Visiting newly bereaved families in their homes.
- Supporting families staying at our Christopher’s hospice (booked stays and end of life).
- Attending various locations over the course of a week: hospice, hospital, family homes.
- Building connections with families from different backgrounds, delivering culturally sensitive care.
- Helping safeguard families at risk of harm.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.
The post holder will need to have a UK driving license.
The hours are predominantly worked 9am to 5pm, Monday to Friday.
Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.
About you
This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone passionate about supporting children and families.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated Start Date: 06/04/2026
The client requests no contact from agencies or media sales.
Fat Macy's is looking for a Head of Programmes to lead the development and delivery of our programmes as the charity grows in response to increasing need for our services and a changing external landscape. This is a key role at a time of significant organisational development, offering the opportunity to shape how we work and how we support our beneficiaries in a truly meaningful way.
About Fat Macy's
Fat Macy's is a charity and social enterprise which supports individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing. We deliver on this mission through our Milestone Programme, a 200-hours hospitality based skills and training initiative which consists of the Training Academy (50 hours) and real-life work experience (150 hours). On graduation from the Milestone Programme, beneficiaries receive access to a £1,500 Housing Deposit Award enabling a safe and sustainable transition into the private rental sector, and long-term, tailored employability, resettlement, and wellbeing support.
About The Role
As a new role within our organisation’s structure, the Head of Programmes position will be varied and evolving, with a strong focus on the line management and support of our front-line team, ensuring high-quality, consistent delivery across programmes. This role will line manage our Senior Employability & Engagement Officer and Programme Support Officer, and eventually lead on the recruitment and management of a dedicated Resettlement Officer role as funding allows. In the meantime, the Head of Programmes will provide our front-line resettlement support to beneficiaries.
Alongside this, the Head of Programmes will play a central role in driving continuous improvement, supporting growth, and contributing to the overall strategic development of the charity as it navigates change. As a member of the Senior Leadership Team, you will work directly with the Managing Director to ensure the charity is fulfilling its mission and achieving a high-level of impact.
Please see the recruitment pack for further information on duties and responsibilities.
Person Specification
We know there are great candidates who will not fit every criteria outlined or who have important skills we have not mentioned. If your experience looks different to what we have described below but you believe it is relevant to the role, please do not hesitate to apply.
Essential Criteria:
- At least 5 years of professional experience in the public or charity sectors, ideally in front-line service provision/support work and/or homelessness.
- Successful line-management experience, leading high-performing teams and embedding a culture of continuous improvement, professional development, and accountability.
- Track record of leading a programme of work and meeting key impact KPIs, metrics, and outcomes, including ongoing monitoring and evaluation.
- Strong communication and team-working skills coupled with solid organisation and attention to detail.
- Resilience and adaptability with the capability to work in a dynamic and agile environment involving significant contact with individuals living in temporary accommodation.
- Sound IT skills including confident use of Microsoft Office, Google Workspace and/or CRM systems/other databases.
- A commitment to equity, diversity, and inclusion.
Desirable Criteria:
- Experience of providing front-line resettlement support.
- Good working knowledge of relevant policy, legislation, and best practice - benefits system, supported accommodation, safeguarding etc.
We support individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing.
The client requests no contact from agencies or media sales.
Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent
We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.
RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.
This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.
We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.
THE ROLE
- Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
- Develop communication plans for all areas of RSTMH, working with department managers to execute
- Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
- Manage social media channels for RSTMH, and develop strategies to engage wider networks
- Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
- Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
- Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
- Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
- Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
- Create and maintain Society level communications calendar
- Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
- Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
- Represent RSTMH externally with key partners, at relevant conferences and industry events
- Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
- Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
- Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
- Fully manage the communications budget
- Responsibility for promotional materials including flyers, event signage, merchandise and handouts
- Working across all aspects of RSTMH communications
PERSON SPECIFICATION
Essential experience
- 5 years’ experience within a digital communication role
- 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
- Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
- Experience of digital content creation, commissioning and management
- Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
- Experience of managing suppliers, partners and contributors
- Familiarity with design software for creating digital assets, such as Canva
- Knowledge of CRM databases
- Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
- An understanding of the academic and research communities
Personal attributes
- Self-starter, able to work proactively and intuitively
- Work to varying timelines and prioritise own workload accordingly
- Passion for tropical medicine and global health
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Ability to communicate with a range of people of different levels, disciplines and backgrounds
Desirable
- Knowledge of Mosaico and SparkPost for building HTML emails
- Experience running websites on Drupal 10
- Some experience using CiviCRM
- Existing network of experts in the tropical medicine and global health space
The deadline for this role is 5pm GMT 4th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Circa £49,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is an exciting opportunity to join The UK Committee for UNICEF (UNICEF UK) as a Senior Political Affairs Adviser.
This unique role will lead the design, development and delivery of political influencing to secure positive change for our international advocacy goals. You will play a crucial role in building influential relationships with parliamentarians, building political networks and developing a strategic approach to political influencing at a critical time for children globally.
The successful candidate will have:
- Experience in successfully influencing and engaging parliamentarians in the UK political context.
- Motivation to put children and their rights at the heart of UK Government decision making.
- Excellent communication and relationship building skills to effectively deliver the role with colleagues across teams and with key external stakeholders.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Thursday 26 February 2026.
Interview date: First round: Wednesday 11 March & Friday 13 March 2026 via Microsoft Teams.
Second round: Monday 23 March 2026 via Microsoft Teams.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Store Manager
Salary: £21,294.00 per annum
Location: Hinckley
Weekly Hours: 32.5
The Vacancy
Job Title: Store Manager
Location: Hinckley
Salary: £21,294.00 per annum
Weekly Hours: 32.5
Reference: YMC1168150
Are you an experienced retailer?
Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store.
Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.
You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.
Why join YMCA England & Wales?
We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We need the very best people to help us in our role to alleviate poverty in the East End. We are inspired by our work and we will be looking for this in you too.
With support from the Chief Executive and an external Communication professional acting as your mentor, the Communications and Events Lead will lead on planning and delivering communications to our various audiences, including potential and existing donors (corporates, HNWIs, other charitable foundations and statutory agencies) and grant seekers as a means of raising our profile as the go-to organisation for charitable giving and philanthropy advice in the East End.
You will play a crucial role in telling the story of the Foundation and the difference our funding is making to those experiencing hardship in East London. Your work will inspire potential supporters to help us tackle inequality locally.
Being the sole member of the comms team in our fast paced charity, you will need to be an organised, pro-active team player able to respond willingly, flexibly and positively to unexpected changes or demands.
Specifically, you will identify, write, edit, co-ordinate and publish content across various channels, including EECF’s website, social media, newsletters and print. In consultation with the senior management team, you will plan and implement communications to raise the organisation’s profile while progressively improving our understanding of what works for our different audiences.
Main duties and responsibilities:
Communications
Support the Chief Executive with the delivery of EECF’s communications strategy, to include:
· Developing, implementing and monitoring EECF’s communications strategy
· Being responsible for copy-writing all communications including social media, web content, annual reviews, press releases, newsletters etc
· Preparing and posting quality and engaging social media content
· Growing engagement with our channels and evaluating social media and web activities as well as Google analytics to ensure we our content remains relevant
· Ensuring EECF’s website is up to date had has engaging content
· Developing relevant video content for various platforms
· Drafting case studies on both donors and grant recipients
· Producing engaging content for EECF’s Supporter and Life Chances newsletters
· Maintaining a folder of master templates and resources and ensuring branding resources are reviewed and used correctly by the wider team
· Building our storytelling resources including quality images, case studies, video etc to enable us to demonstrate the impact of our work
· Leading on reviewing our comms platforms and providers, making suggested changes, additions and/or removals where relevant
· Attending EECF programmes to capture content in liaison with the programme lead
Events
· Work in co-ordination with our Grants Administrator in planning, co-ordinating and delivering EECF events including our annual elder Tea Dance and Winter Appeal
· Support the delivery of donor volunteering sessions where appropriate, including overseeing corporate volunteers on the day
· Supporting events relating to any in-house projects or initiatives
· Assisting at donor and community events as required
Administration
· Providing ad-hoc administrative support to the team including support with donor engagement, research and solutions that improve productivity
· Contributing to the work of the EECF and play a full and active part as a member of the larger staff team
Our offer
Salary £34,000 - £35,000 based on 35hr week
Holiday Entitlement 23 days plus bank holidays
Pension 7% (5.5% EECF contribution and 1.5% employee contribution)
Working Hybrid working arrangements based on 3 days in the office
Development Mentoring from an external Communications professional
Person Specification
We are looking for a pro-active individual experienced in the field of communications, some of which will have been gained in the charity sector. Demonstrable expertise in developing communications strategies across a range of channels, including traditional and social media is essential.
You will also have experience of producing creative communications content for a range of audiences including business, wealthy individuals and the voluntary sector.
Being the sole member of the comms team in our fast paced charity, you will need to be an organised, pro-active team player able to respond willingly, flexibly and positively to unexpected changes or demands.
Essential Experience
Developing and implementing communication strategies
Creating and managing social media accounts
Excellent communicator, both verbal and written
Desirable Experience
An understanding of inequality in East London
Working for a charity
From or resident within EECF area of benefit
Personal Qualities
A strategic and creative thinker
Flexibility and a practical ‘can do’ approach
Able to multi-task and manage competing priorities
Highly motivated and commercially astute
Positive, resilient and supportive
Application process:CV and Covering letter to be submitted via Charity Jobs
Applicants should submit their CV and covering letter explaining why they have applied for the position and detailing the relevant experience.
The client requests no contact from agencies or media sales.
Support charities. Strengthen communities. Tackle inequality across Oxfordshire.
Join OCVA as a Community Development Officer and be the first point of contact for organisations making real change.
This is a hands-on, people-focussed role at the heart of Oxfordshire’s voluntary and community sector. You will work directly with charities, community groups and social enterprises, offering practical advice and support on governance, funding, sustainability and organisational development. You will combine office and home working with regular travel across the county, building trusted relationships and helping organisations tell the story of their impact.
If you enjoy supporting others to succeed, working collaboratively, and making a tangible difference to communities, this role offers variety, autonomy and purpose in equal measure.
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
Director of Income Generation & Business Development
Salary - £55,000 - £60,000 dependent on experience
Location: Leeds (hybrid working)
For over 50 years, Leeds Women’s Aid has been a lifeline for women and children experiencing domestic violence and abuse. The organisation has grown significantly, from a c.£600–700k income charity 10 years ago, to one now approaching £5m annual income. With this growth comes bold, renewed ambition to diversify income, strengthen influence and ensure LWA’s voice, values and impact are communicated with clarity and confidence to reach those who need them most.
It’s an exciting time in LWA’s development. With a growing footprint, deeper community roots, expanding services and renewed ambition to influence systemic change for women. This newly established Director of Income Generation & Business Development role is designed to bring together income generation, marketing and communications, and retail under one strategic umbrella to shape the next chapter of LWA’s development and impact.
As Director of Income Generation & Business Development you will set the strategic direction for all income related activity across the charity, ensuring LWA develops a sustainable, diversified income portfolio that is aligned with the charity’s purpose and values. This is an opportunity to shape a sustainable future for LWA – ensuring it can continue to grow its impact and that its work remains rooted in the voices and experiences of women and children.
You’ll play a key role in the Senior Leadership Team, contributing to collective leadership, organisational governance and the long-term resilience and strategic direction of the charity.
As Director of Income Generation & Business Development you will:
- Strategically lead a multi-year income generation and business development strategy, setting key objectives and enabling diversification that aligns with LWA’s values and new organisational strategy.
- Provide strategic leadership for marketing and communications, ensuring organisational-wide narrative building that reflects the values and impact of LWA, while championing the voices of women and children.
- Ensure strategic leadership for LWA’s retail function, developing growth strategies that balance community impact alongside financial performance.
- Develop compelling, adaptable cases for support that reflect LWA’s impact and ambitions, ethically and meaningfully embedding survivors’ voices.
- Strengthen organisational resilience through income diversification beyond statutory funding, establishing strong communities of support and identifying opportunities for growth.
- Work collaboratively with the Director of Services & Engagement and Director of Strategy, Partnerships & Influence to identify and develop new commissioning and business development opportunities, ensuring viability and strategic alignment.
- Represent LWA with authenticity, integrity and sensitivity to ensure the values of the organisation are upheld and that organisational decision making reflects women-centred principles.
The role would best suit:
- A senior income generation leader, with broad multi-stream experience and a proven track record of strategically driving growth and diversification of fundraised income.
- A strategic leader with the ability to develop a team across income generation, marketing and communications and retail.
- An individual with experience of developing income generation strategies that intersect with organisational strategies and ambitions.
- Someone with the ability to balance income generation with ethical storytelling/responsibility, public accountability and regulatory considerations.
- An individual who demonstrates commitment to LWA’s values and the Nolan Principles: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
- Someone with demonstrated commitment to, and understanding of, women-led and women-centred support services, including the importance of trauma-informed, inclusive, and empowering practice for women and girls.
Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and Application Questions) is Tuesday 24th February with first stage interviews scheduled to take place Thursday 5th/Monday 9th of March.
Due to the nature of the services provided and the population supported, this post is subject to an Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010, and therefore the postholder must be female. This requirement is applied lawfully and proportionately, reflecting the organisation’s provision of specialist women-centred services and the need to maintain safety, trust, and authenticity in leadership and external representation.
Appointment to this role will be subject to safer recruitment checks, including satisfactory references, right to work verification, and a Disclosure and Barring Service (DBS) check at the appropriate level.
Salary: £46,587 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. Whilst we work flexibly, because we work with decision makers in Westminster, there will be an expectation that you can travel to central London at short notice if required. You will also be expected to come into the office at least one day a week.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download
Closing date for applications: Midnight on Monday 23 February 2026
Interview dates: First interviews to take place week commencing 2 March - exact dates to be confirmed.
Second interviews to take place week commencing 9 March - exact dates to be confirmed.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
This exciting role in our award-winning External Affairs department will work across policy and public affairs work in England. You will fight for the hospice sector and people who need their support, helping us to create a country where no one misses out on the care they need at the end of their lives.
This is a significant time for hospice and end of life care.
Hospices across the UK are in the worst financial situation they have faced for 20 years. The funding crisis means hospices are cutting services and making redundancies.
Our campaigning efforts have recently led to £125m in short term funding for the hospice sector and a commitment to a Modern Service Framework for palliative care and end of life care. As well as a spotlight on hospices in the 10 year health plan and unprecedented parliamentary scrutiny of the way hospices are funded.
The momentum around palliative care and hospices mean there is no shortage of opportunities to influence the policy and political agenda.
We have strong influence in Parliament and have built significant interest in hospice care among policymakers. We are an important voice in the conversation around Assisted Dying, which will have a significant impact on palliative and end of life care.
With this momentum and opportunity, we are looking for a talented and committed Policy and Public Affairs Manager to help us shape the future of palliative and end of life care.
We are looking for a proactive and driven policy and public affairs professional. You will be curious about how best to improve people’s experiences of death, dying and bereavement and strengthen the contribution of the hospice sector to this.
You will have excellent influencing and communication skills and sharp instinctsthat enable you to quickly understand and analyse the impact of external developments. As well as a collaborative mindset and commitment to building coalitions to maximise our impact.
You will provide leadership but must also be willing to pitch in at all levels to get things done. Excellent project management skills will mean you can identify where our resource is best spent and how to delegate tasks.
This is your chance to play a key role in creating a country where no one misses out on the care they need at the end of their lives.
More information is available in candidate information pack (available on our website to download)
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.
As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Cambridgeshire, Norfolk or Suffolk?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Support
At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.
The Role
The role of Programme Manager is to design and deliver an engagement programme that develops and sustains meaningful, long-lasting relationships with our alumni community. Working closely with the Head of Alumni Relations, the Programme Manager will create new and innovative ways to build relationships and actively engage alumni, working towards three overarching goals: developing advocates, volunteers, and donors.
The Programme Manager is a pivotal member of the Alumni Relations team, responsible for shaping and delivering an outstanding engagement experience for our alumni. Central to the role is stewardship of Connect, our dedicated one-stop platform for alumni, which provides access to industry insights, news, opportunities, lifelong learning, volunteering pathways, and a powerful professional network.
This is an outward-facing role requiring exceptional relationship-building skills, creativity, and the ability to manage multiple complex projects at pace. The ideal candidate will be a confident and engaging communicator, with a passion for community building, driving impact, and delivering a best-in-class alumni experience.
SEO London Alumni programme
SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.
We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.
SEO Connect
SEO Connect is our dedicated alumni platform, designed to help members of our community stay connected and virtually network with one another, while benefiting from the wealth of expertise within our alumni pool.
Through access to short courses and continued professional development opportunities, SEO Connect serves as a central hub and portal to all things SEO alumni—supporting lifelong learning, collaboration, and career progression.
Responsibilities and Accountabilities
Connect
- Serve as the primary lead for Connect, ensuring it remains a dynamic, engaging, and informative platform for all alumni.
- Curate content that highlights industry news, alumni achievements, events, opportunities, and professional development resources.
- Work collaboratively with the Alumni Relations team to enhance platform functionality, user experience, and engagement.
- Lead the development of an engagement programme for SEO Connect members, fostering long-lasting, impactful relationships with diverse graduate talent.
- Create and maintain a Connect Content calendar ensuring that the platform is fresh and innovative with daily updates
- Engage with the network on Connect, encourage two way comms and lead members to take other forms of action- whether this be Volunteering, Donations or Advocacy.
- Create a compelling reason for members to join the platform.
- Design and implement new strategies to support Affinity Groups and new business development on Connect.
- Maintain the Connect member database within the CRM and ensure accurate tracking of interactions, development needs, and progression.
- Create innovative content and communication approaches to attract and retain members
- Provide monthly engagement insights to monitor performance and influence future planning.
Lifelong Learning
- Develop a suite of accessible, high-value materials that support lifelong learning and continued professional development for alumni and Connect members.
- Collaborate with Alumni Relations colleagues to build shared events, resources, and learning opportunities.
- Ensure all relevant learning materials are integrated into Connect and promoted effectively across communications channels.
Alumni Volunteering
- In partnership with the Head of Alumni Relations, co-create a compelling volunteering programme that enables alumni to give back, grow their skills, and strengthen their connection to our community.
- Build and maintain a comprehensive volunteering database within the CRM, ensuring accurate tracking, monitoring, and stewardship of all volunteers.
- Develop innovative communication strategies to attract alumni volunteers and match them to meaningful roles.
- Create and deliver an alumni volunteer engagement plan—such as newsletters, spotlight features, or impact reports—to help volunteers understand and celebrate the difference they make.
- Keep all volunteer roles and progress actively updated in the CRM and provide monthly insights on volunteering engagement and recruitment performance.
Communication
- Actively contribute to editorial meetings and alumni communications planning.
- Create engaging content for platforms including newsletters, social media, and the alumni website.
- Lead on all communications specifically for the Connect community, ensuring messages are timely, relevant, and impactful.
- Maintain the back-end newsletter hosting on Connect
Events
- Support the Head of Alumni Relations in delivering a calendar of monthly alumni and Connect events.
- Assist with event promotion, logistics, and on-the-day representation of the Alumni Relations team.
Data & CRM
- Maintain accurate and up-to-date data for all Connect members and volunteers in the CRM, ensuring best practice in data hygiene and stewardship.
- Highlight any data issues or risks and propose solutions proactively.
- Ensure GDPR compliance at all times
Skills and experience
- Proven experience in programme management, community engagement, alumni relations, talent development, or a related field.
- Exceptional communication and interpersonal skills, with the ability to build relationships across diverse stakeholder groups.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
- Experience working with CRM systems and managing data with accuracy and attention to detail.
- Creative thinker with experience developing engagement strategies and content.
- Passion for social mobility, diversity, and helping talent reach its full potential.
What we offer?
· Annual Leave: 28 days + Bank Holidays.
· Enhanced Family Friendly Policy.
· Flexible working (2 days in the office) and a lovely office space by Borough Station.
· Benefits:
o Employee Assistance Programme
o And more…
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. We’re looking for a Head of Marketing to bring energy, creativity and focus to our marketing activity—boosting awareness, growing supporter engagement and helping drive income across fundraising streams. You’ll also play a part in the wider leadership of the organisation as a member of our management team.
The ideal candidate
To be considered for this role, you should be able to:
- Support with the development of the annual marketing strategy to achieve fundraising targets and contractual service delivery requirements.
- Build marketing programs to support specific marketing objectives across different channels and segments in support of the overall marketing plan.
- Lead on the execution of marketing programs from start to finish, driving collaboration with stakeholders and leveraging the right internal processes and support.
- Support with fundraising acquisition activity linked to new prospects and opportunities e.g. individual philanthropists, decision makers in companies, trusts, foundations and local authorities.
- Overall responsibility for brand management and corporate identity.
- Managing Providence Row's digital profile, including maintenance and development of the website, social media, external website listings and links, and Google Ads (etc).
- Overseeing the production of organisational marketing materials. This may involve project managing production of materials or providing oversight to other staff producing materials.
- Improve upon current social media activity with editorial calendar and content for social media networks including Twitter, Facebook, YouTube, Instagram, blogs and similar platforms.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.
This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.
As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.
1) Strategic Leadership & Governance
- Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
- Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
- Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
- Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
- Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
- Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.
2) Food Partners and Supply
- With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
- Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
- Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
- Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
- Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
- Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
- Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
- Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
- Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.
3) Community Membership Development
- Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
- Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
- Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
- Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
- Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
- Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
- Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
- Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
- Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.
4) People and Culture Management
- Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
- Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
- Champion values-led leadership and effective cross-departmental communication.
- Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.
Health, Safety & Compliance
- Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
- Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
- Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.
Person Specification
Essential Criteria
- Proven leadership experience, including building high-performing teams.
- Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
- Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
- Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.
Desirable Criteria
- Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
- Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
- Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
- Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
- Understanding of customer journeys or service-user engagement.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.


