Family support practice manager jobs

Cardiomyopathy UK is the only UK charity dedicated to supporting individuals and families affected by cardiomyopathy. We provide clinical information, emotional support, and work to influence policy and practice so that everyone affected by cardiomyopathy receives timely diagnosis, high-quality care, and support.

Our established Change Maker volunteer network brings together people with lived experience of cardiomyopathy who share their stories and the expertise it provides to advocate for meaningful policy and practice change. Change Makers contribute in a range of ways, from running awareness raising activities and supporting social media campaigns to engaging with MPs. Their work helps drive improvements in care pathways, raise public understanding of cardiomyopathy and provide valuable input into Cardiomyopathy UK’s policy development.

As the network enters its next phase, we are seeking a skilled and passionate Freelance Senior Advocacy Officer to help take it forward.

Role Purpose

The Freelance Senior Advocacy Officer will lead the growth and development of our Change Maker network, ensuring volunteers are supported, empowered, and equipped to influence change at local, regional, and national levels. In this role, you will work closely with the Policy Manager to design and implement a strategic plan for the network, and provide the training, tools and resources our volunteers need to advocate effectively. The ideal candidate will bring expertise in advocacy, campaigns or volunteer engagement, along with strong project management skills.

As a 0.4 FTE freelance role, responsibilities will be phased and prioritised over the course of the contract. 

Please see the job description and person specification for further details.

CLOSING DATE MONDAY 2ND MARCH 2026

About the role

Are you a strategic communications professional who can lead a team and shape an organisation’s external profile? 

We are looking for a Communications Manager to lead and develop Equation’s communications function. This is a strategic role focused on building our brand and external profile, managing a talented team, and ensuring all parts of the organisation have the communications support they need. 

You will line manage a team of four, including two Coordinators, a Project Worker and a Freelance Resource Worker. Your role is to provide strategic direction, set targets and quality assure outputs – not to do the day-to-day delivery yourself. You will develop and implement our communications strategy, support other workstreams with their communications needs, and work with colleagues including our new Corporate Partnerships Manager to ensure consistent, high-quality messaging. 

This role also has an important sector leadership element. You will chair the DSVA Communications Group, working with communications colleagues from partner organisations across Nottinghamshire to coordinate joint campaigns and messaging. 

You do not need to have worked in the domestic abuse sector before, but you do need to be an experienced communications professional who can think strategically, manage people well and maintain high standards across everything we put out. 

We’re looking for someone who:

• Has experience of managing a team 

• Has developed and implemented communications strategies 

• Has managed brand and external profile for an organisation 

• Understands digital communications including social media, websites and email marketing 

• Can set targets, prioritise and quality assure work 

• Has strong written and verbal communication skills 

• Is committed to ending domestic abuse 

Experience of working across the charity sector, partnership communications, or the DSVA sector is desirable but not essential. 

How to apply

• Applications can be made via our recruitment portal. 
• CVs cannot be accepted. 

Closing date

• 9am on 2nd March 2026.
• Interviews will be held on Friday 13th March 2026.

Location

•  Hybrid working with 2 days in our Nottingham office

Salary:

• £31,484.01 pa FTE.  Actual salary for part time hours £25,527.58

Hours:

• Permanent, part-time 30 hours per week

Safeguarding

Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.

The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.

This post involves regulated activity with children and vulnerable adults.

Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.

Job Title: Community Fundraising Relationship Manager known as Relationship Manager (North Yorkshire & East Riding of Yorkshire) internally

Location: Home-based covering North Yorkshire & East Riding of Yorkshire. Candidates should ideally reside in the area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.

Hours: 35 hours per week

Contract type: Permanent

Salary: £34,616 per annum (home based)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities

• Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters

• Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers

• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Please note that incomplete applications will not be considered.

Key dates:

Applications by 8th March 2026, 1st stage interviews on 16th or 17th March 2026 online and 2nd Stage interviews on 31st March and 1st April 2026, in person in Newcastle upon Tyne

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

About us

Wood Street Mission is a children’s charity helping children and families impacted by poverty in Manchester and Salford. 

We provide practical help to help meet children’s day-to-day needs and improve their life chances. We give clothes, bedding and baby equipment to struggling families, along with toys and books which are important for children’s wellbeing and development.

We support engagement in education by helping families with the costs of school uniform and run Book Roadshow events in schools to promote reading and improve children’s literacy. We work to raise awareness about child poverty and help thousands of children and their families every year.

We are looking to recruit a Grants and Trusts Fundraiser to join our growing team, as we take Wood Street Mission to the next level. You will be responsible for managing and delivering our Grants and Trusts income stream, developing long-term relationships with funders, and building on our small but successful track record. The Grants and Trusts Fundraiser is a pivotal role in helping us to accelerate our growth even further so we can help more children to thrive free from poverty.

The role is flexible between the office in Manchester and working from home.

Purpose of post

As the Grants and Trusts Fundraiser, you will be responsible for securing grants of varying sizes, translating the charity’s work across our five projects into compelling, high-quality applications for a range of audiences. Working collaboratively with the wider charity team, you will have a hands-on role in understanding our projects to ensure you can authentically convey our mission and our impact to funders. 

You will provide excellent care to existing and new supporters, ensuring reporting requirements are met and that funders are kept informed of how their support has enabled the charity to continue its work.

A key responsibility will be to contribute to and develop the Grants and Trusts fundraising plan. You will work to identify, secure and develop a robust pipeline of grant funders to maximise income and enable continued growth and sustainability of Wood Street Mission’s work. 

Main duties and responsibilities

1. To contribute to and develop the Grants and Trusts fundraising plan as agreed with the Fundraising Lead, to support the charity’s strategy

2. Meet agreed key performance indicators and to monitor and report on these targets

3. To keep up to date with funding policies and grant giving organisation news to inform the fundraising plan

4. To work closely with the Fundraising Lead and other members of the team to ensure a coordinated approach and excellent level of care for supporters, through appropriate and engaging communication methods

5. To research and develop new funders to support the achievement of fundraising targets

6. Frequently report on progress of Grants and Trusts fundraising to the Fundraising Lead

7. Work with the wider charity team to build a bank of individual stories and information for each of the five projects, to develop a Case for Support which can be adapted to different audiences

8. To work with the Fundraising Lead and the charity team to carry out a Full Cost Recovery exercise across all five projects, to provide a clear overview of the charity’s income and expenditure budget

9. Write comprehensive and persuasive applications to funders and prepare tailored presentations for a range of supporters

10. Build, nurture and account manage relationships with grant giving organisations, providing impact assessments, case studies and progress reports as required

11. Implement an effective stewardship process to maximise income and encourage long-term support, so funders feel appreciated and understand how their support has made an impact

12. Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales

13. To work alongside colleagues within the charity to identify potential grant funding opportunities and potential cross team working opportunities to ensure the charity maximises income across all income streams

14. Maintain up-to-date and accurate funder and volunteer records on the Beacon database, and to input data, donations and consent preferences, ensuring all data processing is GDPR compliant

15. To provide general administrative support to the Fundraising team

16. To represent Wood Street Mission as required at special events, and to proactively seek out new funding prospects and networking opportunities

17. To act as an ambassador for Wood Street Mission and promote the charity

18. To champion the Fundraising Regulator Code of Fundraising Practice, upholding a high standard of fundraising that is legal, open, honest and respectful 

Other areas and general work duties:

1. Work collaboratively on a daily basis with the wider charity team, including the Finance, Marketing, Administration and Project Development/Worker team

2. To support a safe working environment

3. To attend and participate constructively in staff meetings, supervision and appraisal

4. To implement Wood Street Mission policies and guidelines as set out in the staff handbook

5. To undertake training to develop knowledge, skills and confidence as agreed with your manager

6. To work flexibly and undertake such other work appropriate to the post as may be assigned by your manager. If evening and weekend event work may be required TOIL can be taken.

7. Other tasks and duties relevant to the role as required by the organisation

Personal Specification

Experience:

· Experience working in a fundraising or customer care environment

· Experience of working towards targets and with a wide range of stakeholders

· Experience of writing and developing funding applications, proposals and budgets

· Experience of delivering presentations to different audiences in a variety of settings

· Experience of using a CRM for data analysis and reporting

· Success in securing high-value trust and grants (Desired)

Knowledge, Skills and Abilities:

· An excellent understanding of effective supporter care and stewardship

· A genuine interest in the issues of child poverty and an understanding of Wood Street Mission’s aims to tackle these issues

· Excellent interpersonal skills, capable of communicating with a diverse range of people with sensitivity, confidentiality and respect

· Excellent attention to detail, ability to keep clear and accurate records, and a desire to offer a high standard of service to our supporters

· Excellent organisation and time management skills, with an ability to work effectively under pressure and prioritise overlapping deadlines

· Excellent written and verbal skills, with the ability to communicate clearly with different audiences

· Excellent numeracy skills including the ability to track income, interpret accounts and present detailed financial information for supporters

· High IT proficiency with an excellent working knowledge of Microsoft Office, Outlook and social media platforms

· Ability to work proactively and autonomously, using your own initiative to overcome challenges and problem-solve

· A good team player who can work collaboratively and alongside with the wider team and volunteers

· A self-motivated individual with a drive to achieve targets

· GCSE Level Education including Maths and English

· Excellent understanding of all aspects of fundraising and a commercial awareness of fundraising trends in the UK (Desired)

· Knowledge of charitable grant giving organisations, funding policies, data protection and fundraising best practice (Desired)

· A good working knowledge of the Code of Fundraising Practice and the Charities Act (Desired)

Data Protection Manager

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its people, encourages development, and rewards staff for their hard work.

If the answer is yes, then this is the place for you!

Position: Data Protection Manager

Location: Oxford/Hybrid

Hours: Part-time, 15 hours a week

Salary: £16,719.67 (£41,241.86 FTE)

Contract: Permanent

Closing Date: Midday, 8 March 2026

Interviews: 26 March 2026, Oxford

The Role

A highly valued role in the Secretariat Team has become available due to the portfolio growth of the existing postholder.

This is an important role which combines high quality General Data Protection Regulation (GDPR) advice and collegiate support, policy and practice development and hands-on case management, such as undertaking Subject Access Requests (SARs).

You will directly support staff, including training and response to queries and proactive advice and support to area teams (bishops, archdeacons and their teams) and parishes. The role provides an excellent opportunity for varied work, especially for someone who enjoys the full breadth and depth of data protection work.

Although there is no direct line management responsibility, the role requires working well in a team, supporting others with confidence in your personal decision-making. Whilst the role involves managing autonomously the full portfolio of data protection issues on a part-time basis, it sits within a friendly, high-functioning and highly motivated team, supported by the Director of Secretariat.

About You

We are looking for an experienced and highly motivated data protection expert to join the Secretariat Team. You will embrace the challenge that such a varied role brings. 

With proven knowledge and experience in offering timely, high-quality advice and guidance on GDPR issues and a ‘can-do’ approach to case work, you will deliver excellent, meaningful support to the team, area teams and parishes.

You will be flexible in your working style and collegiate in spirit, with confident communication skills and excellent attention to detail. You will be comfortable prioritising competing demands and in dealing with information of a sensitive and sometimes emotive nature.

In return, there will be many opportunities for you to enhance your skill set and gain new experiences, whilst performing a highly valued role, in an organisation striving to make a positive difference.

You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a shared desire to make a difference.

Benefits and Rewards:

• Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees
• In addition to the statutory UK public holidays, the organisation offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend)
• Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes death in service benefit (5% employee contribution)
• Flexible working patterns with the ability to do some work from home
• Free parking and subsidised on-site café
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous occupational sick pay provision
• Electric car and cycle-to-work salary sacrifice schemes
• EV charging points on site
• Contributions towards eye examinations and prescriptive lenses
• Access to low-interest rate financial services from Churches Mutual Credit Union
• An attractive modern working environment

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.

Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.

You may have experience in other areas such as Data Protection, Data Protection Officer, Data Protection Manager, Data Protection Lead. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Digital Transformation Lead 

Reporting to: Chief Operating Officer 

Employment Status: Permanent, full-time/part-time (flexible) 

Location: Home-based 

Salary: £45k-£55k, plus excellent benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners. 

You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects. 

Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by: 

• Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey. 
• Developing the next generation of digitally accessible services. 
• Extending our inhouse digital capability to support continuous delivery. 

Key accountabilities 

• Lead the refinement and implementation of the charity’s digital strategy. 
• Lead a project team to successfully deliver change in line with the agreed project timeline. 
• Manage the governance and assurance framework for delivering our website and CRM digital transformation programme. 
• Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

1. Promote digitalfirst principles and best practice, and raise awareness of our work. 
2. Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring. 
3. Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work. 

• Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards. 
• Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards. 
• Manage our external digital and IT partners, including contracts and performance monitoring. 

Essential criteria 

• A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack. 
• Experience in successfully delivering digital change projects. 
• Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply. 
• Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences. 
• Experience working at a senior level to deliver change or implement strategy. 
• Ability to work under pressure and respond quickly to changing circumstances and tight timelines. 

Desirable criteria 

• Experience of working in an organisation that uses agile development methodologies. 
• A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance. 

We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. 

This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies

Project Accountant ​

​Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. Brain Tumour Research is seeking a qualified and experienced accountant who is able to join our team on a Fixed Term contract (2-4 months) to support our team and undertake some important projects.

​​As the Project Accountant you will play a crucial role in helping the charity meet its strategic plans and objectives. You will be reconciling transactions between our internal records and those of our external partners, developing our cashflow model for our granting programme, housekeeping on our VAT records and more.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have outstanding attention to detail and experience working with Access Financials and/or Access CRM?
• Are you a qualified and experienced accountant?​
• Are you able to start as soon as possible?

​Have you answered yes to these questions?

Do you want the chance to make a real difference? 

​If you are excited to learn more about this position, please take a read through our recruitment pack. 

If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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Closing Date: 29th March 2026

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

About the team​

The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.

The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
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About this role

The Research and Evidence Officer is a new and exciting role at Impetus, an organisation at the forefront of youth policy. Impetus is evidence led and impact focused and we take this approach to our policy and public affairs activity. 

The successful candidate will provide the robust data and insights needed to help us build a better understanding of young people’s experiences across education and employment, support colleagues by providing accurate data, analysis and insight that informs policy development and communication designed to improve their outcomes, and support the team to create compelling cases for change tailored to a range of audiences. They will be line managed by the Head of Education Policy but work across both employment and education policy domains. 

We are a busy team doing interesting and exciting work. Day-to-day you might be extracting insights from government published data, providing evidence for a policy briefing, drafting a report for a policy audience, or working with colleagues from across the team to communicate research findings in impactful ways, following agreed templates, processes and quality standards, and seeking clarification where needed.

We are looking for someone with a commitment to supporting young people from disadvantaged backgrounds to get the support they need for a fulfilling life, whatever that means to them. You will have good knowledge of quantitative and qualitative research methods, have the skills required to analyse a range of data sets, including confidence applying quantitative research methods to conduct primary and secondary analysis of large and complex datasets, and the ability to present research findings clearly.

This is an exciting time to join a rapidly growing organisation. We work on tackling the barriers that hold back young people from disadvantaged backgrounds including reducing the numbers losing learning though absence and exclusion, improving GCSE attainment in English and maths and ensuring youth employment provision reaches those furthest away from work. Your contribution to this work will have a tangible impact
on these and other areas.

We are keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.

We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find the link on the recruitment pack.

Key responsibilities
• Monitor monthly data releases and new research published across our areas of interest and record relevant information accurately following agreed templates and systems
• Use quantitative and qualitative research skills to support and contribute to the delivery of a range of research projects and reviews, conduct data analysis, and generate robust evidence across relevant policy areas and portfolio partner activity
• Translate complex data accurately into accessible reports, briefings, summaries, papers, presentations, and other content ensuring accuracy, clarity and adherence to organisational templates and approval processes
• Use research findings to provide accurate evidence and summaries that support colleagues in developing policy positions, evaluating proposals, and proposing evidence-based solutions
• Prepare accurate briefing materials and background notes to support senior colleagues on relevant policy areas ahead of meetings and events (speaking events, roundtables, and senior-level stakeholder meetings)
• Collaborate with the Communications team to develop content for external priority audiences to maintain and grow the profile of policy work, by preparing draft summaries, data points and visuals in line with agreed templates and style guides
• Support the policy team in gathering, organising, summarising and using evidence from portfolio partners
• Support internal team processes by monitoring an allocated set of information sources, providing content for internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing packs, team calendar)
• Contributing to a collaborative and inclusive team culture
• Support the Heads of Policy to build and maintain relationships with researchers, academics, and the education sector by writing briefings, maintaining a contact database, and representing Impetus’ interests at events
• Collaborate with peers to meet deadlines and deliver results, ask for clarification when needed, share information promptly, and work cooperatively to meet deadlines.

Person specification

​Essential​
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Good knowledge of quantitative and qualitative research methods, and how these can be applied to policy and practice
• Ability to support the development of research tools including surveys, interview guides, and tailored data collection plans
• Experience of analysing data and evidence (quantitative and qualitative), including working with large or complex datasets ensuring accuracy and following agreed guidance
• Experience using statistical or data analysis tools (e.g. Excel, R, Stata, SPSS, or similar)
• Ability to interpret research findings and translate complex data into clear, accessible outputs to improve clarity for non-technical audiences (e.g. briefings, reports, presentations)
• Strong written communication skills, with the ability to draft clear, accurate, and well-structured content for policy or public audiences which are in line with agreed templates and processes
• Ability to gather and summarise evidence that supports colleagues in developing policy positions and decision-making
• Good organisational skills, with the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow established processes, manage own tasks, and maintain accurate records
• A commitment to working with collaboratively with colleagues from diverse backgrounds, and to contribute positively to a team-based working culture
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion 

Desirable​

• Experience working in a policy, university or research environment, think tank, charity, or public sector environment
• An interest in education and/or employment policy and the use of evidence to drive systemic change and a willingness to build understanding
• Knowledge of the UK government and policy-making process, including the roles of departments, Parliament, and external stakeholders, and how research and evidence contribute to policy development and decision-making
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​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today: ​

- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
​

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Monday 9th March 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 16th March 2026.

2nd Interviews will take place on w/c 23rd March 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Have you got what it takes to help St Margaret’s Hospice raise over £10m+ every year? Do you have a passion for people and building relationships to realise vital income? Do you have experience of fundraising or the commercial acumen to know what makes a great charity retail brand? Can you craft a compelling case for support and negotiate multi-year six figure grants?

Join St Margaret’s Hospice as our Director of Income Generation and play a vital role in ensuring fundraising and retail remain central pillars of our new five-year strategy.

What can you expect to be doing? 

As a senior leader, you’ll help shape the future of St Margaret’s at a defining moment for the hospice sector, where financial sustainability is essential.

Hospices play an integral role in local communities, and here at St Margaret’s, we pride ourselves on thinking of our income generation activities as an extension of the care and compassion that is core to who we are. 

Working closely with your peers within the executive, as well as the Board, you’ll be an ambassador for St Margaret’s, and expected to represent the hospice. You’ll develop and own pivotal relationships both internally and externally, and role model the values of compassion, collaboration and ambition, while holding yourself and others to account so the best interests of St Margaret’s are always met. 

What can you expect to be good at?

From legacies to lottery, challenge events to collections, merchandising to retail operations, you’ll know how to raise significant funds, and will be experienced in leading and inspiring teams to achieve their goals.

Ideally, you will have a strong grounding in charity, either as a fundraiser yourself or having worked in charity retail. Alternatively, you may have transferable skills and the drive to learn and apply your knowledge and experience in a hospice setting.

Either way we are looking for an individual who can demonstrate relevant and lived experience, tenacity, curiosity and a hunger to succeed.

We also welcome high performing individuals who are looking for their first director role.

We invite applications from a diverse range of backgrounds and experiences and are committed to helping you thrive. If you're excited about this role but don’t meet every requirement, we still encourage you to apply.

What can we offer you?

• Salary: £80,000 to £87,975 per annum
• Location: Taunton or Yeovil, with regular travel across Somerset
• Contract: Permanent
• Working Pattern: Full time (37 hours per week), including some evenings and weekends

Holiday entitlement

• 29 days holiday, plus bank holidays, increasing to 33 days after 5 years
• Ability to buy and sell annual leave

Pension scheme

• NHS employees eligible to continue with their NHS pension scheme*
• Non-NHS employees will receive 5.5% employer and 5% employee contribution.

Plus…

• Life assurance cover
• Health Cash Plans
• Virtual medical care with unlimited access to a GP 24/7,
• Confidential and free 24-hour Employee Assistance Programme for you and your family offering: Counselling, Support, Legal, Financial and Medical Information and Advice
• A Vitality & Wellbeing health portal.
• Blue Light Discount Card
• Enhanced maternity leave*
• Excellent learning and development opportunities
• Free on-site parking in Yeovil and Taunton
• Volunteering and fundraising opportunities

*Eligibility criteria applies

How to Apply
Click the apply button to complete the online application form and upload your CV.

As part of the application process, you will be asked for to complete a supporting statement detailing how your skills, knowledge and experience align to the person specification.

You can learn more about the role via the candidate pack attached to this advert or, for an informal chat with our CEO, Joanna Hall, contact the Recruitment Team.

With a new CEO in post, and momentum being built as we roll out our new strategy – it’s an exciting time to join the team. We look forward to learning more about you and why you think you can be a great match for St Margaret’s.

Closing date: 6th March 2026. We may close this vacancy early if we receive sufficient applications for the role.

Unfortunately, we are not able to offer visa sponsorship at this time. 

DBS Information

This role requires a criminal background check via the disclosure procedure.

The Disclosure and Barring Service offers a confidential checking service for transgender applicants. This route gives applicants the choice not to have any gender or name information disclosed on their DBS certificate and is available for all levels of DBS check.

JOIN OUR WORK TO SUPPORT OUR COMMUNITIES TO THRIVE

We are looking for an ambitious and Wellbeing and Learning Development Manager to lead two of our flagship wellbeing and employment projects, aimed at supporting purposeful activity, health and wellbeing. You will provide expert leadership and support to a small team, creating a culture that best supports our friendly community-based services. You’ll have an excellent eye for systems and structure, understand the importance of person-centred services and be able to spot and capitalise on development opportunities, from partnerships to funding. You’ll be passionate about reducing health inequalities and community work. You’ll believe in the power of partnership working to deliver the best outcomes for our community. 

ABOUT US

Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.

Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.

We’re proud to be a Disability Confident employer and welcome applications from everyone. We’re committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we’ll do our best to support you.

ABOUT YOU

· 3+ years experience in a role supporting holistic wellbeing, employability or health

· Experience leading a team

· Experience developing cross sector partnerships for joint aims including facilitating meetings and information sharing

· Experience contributing to fundraising applications or business cases

· Understanding of the importance of employability and the connection with health and wellbeing

· Interested in health system change to support prevention and community-based models of working

· Project management experience, including programming, reporting, budgeting, evaluation

· Excellent working knowledge and understanding of managing safeguarding issues and ensuring best practice for service delivery

· Proactive and creative, with an aptitude for building relationships and problem solving

· Understanding of equalities and health inequalities

· An understanding of the complexity that may affect the participants of our services

· Good inter-personal skills with the ability to relate to others and build strong relationships

· Most importantly, you embody our values of:

· Positivity – Integrity – Excellence – Welcoming – Entrepreneurial

ABOUT THE ROLE

You will be key part of our Wellbeing and Communities directorate, offering vital support and strategic direction to our Learning and Wellbeing team to achieve our vision and meet funder requirements and coordinating the development of a new partnership aimed at improving health and wellbeing for people across North and West Bristol. You will lead a team that combines wellbeing and health and employment support, as well as offering support and synergy to other teams in the directorate. This role will ensure support for wider social issues, such as debt, housing, family and health barriers faced to engage with employment and learning opportunities.

You will work closely with our Senior Wellbeing and Learning Coach to develop interventions to improve confidence, physical and mental health and employment prospects.

You will work closely with our Wellbeing and Communities Development Manager to ensure synergy between our wellbeing teams and develop our service offer.

DETAILS:

Location: Greenway Centre, Bristol, BS10

Contract: Permanent

Salary: £35, 455 - £36, 887 (with pending cost of living rise in April 2026)

Hours: fulltime, 37 hours per week

Reports to: Wellbeing and Communities Development Manager

Holiday: 33 days annual leave pro rata (inclusive of Bank Holidays), occupational pension, free membership to Greenway Gym and classes.

Sick Pay: 4 weeks over rolling year, pro rata

Training & Development Opportunities: All mandatory training and job specific training offered, e.g. First Aid, Safeguarding, Motivational Interviewing, Management and Leadership, Trauma Informed Practice and Reflective Practice.

Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)

Benefits: free membership to Greenway Gym and classes, cycle to work scheme, cafe discount.

Sick Pay: 4 weeks at full pay over rolling year, pro rata

Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)

Interview process: if you are successful in the shortlisting stage, you will be invited to an in person interview. This will consist of a series of questions, short presentation on your vision for the role and an admin task.

Deadline: 9am, Wednesday 4th March

RESPONSIBILITIES

Key Responsibilities:

Leadership and Partnerships

· To develop and contribute to forums and partnerships that support the growth of our work in North Bristol, including working closely with health partners (community health, Primary Care and acute services) and the learning and employment sectors to develop collaborative services.

· To oversee the Learning and Wellbeing Service and activities, ensuring they meet funder requirements, targets, and quality standards, and are safe, effective and well-managed, including oversight of reporting and budgets and providing leadership and guidance to the Senior Coach.

· To support the development and delivery of the Healthy Ageing Research Project and Community Consortium, working closely with the CEO and Wellbeing and Communities Development Manager.

· To deputise for the Wellbeing and Communities Development Manager at relevant meetings and support the ongoing development of the Communities and Wellbeing team to meet Southmead Development Trust’s strategic objectives.

· To embed community development principles across all work, including strength-based approaches, participant involvement, engagement, and the nurturing of volunteers to help build a resilient community.

· To ensure the safe and effective delivery of activities, interventions and services, including oversight of risk assessments, safeguarding processes, data recording and quality assurance, in collaboration with the Wellbeing and Communities Development Manager.

· To work alongside research partners to develop effective methods for evidencing the impact and effectiveness of interventions, activities and services.

Team Leadership and Line Management

· To lead and inspire the team to create a positive and collaborative culture.

· Coordinate, manage and supervise our Learning and Wellbeing team, and other practitioners as appropriate.

· To provide proactive performance management of staff via the Trusts’ processes, to include but not limited to, holding monthly one-to-one meetings, establishing development opportunities and training.

· To lead team meetings and ensure all practitioners have access to reflective practice and appropriate training

Systems and Marketing

· To work with SDT colleagues and others to improve systems and processes to best support services and other contractual obligations

· To be a key advocate for Beacon database

· To work alongside SDTs Communications Manager to ensure that our services and activities are known and understood by residents of Southmead and North Bristol

Relationship Development, Fundraising New Opportunities 

· Build relationships with external agencies, organisations and stakeholders to best support staff and participants and develop new opportunities for delivery and collaborative working. 

· Coordinate the Learning and Wellbeing steering group meeting, gathering feedback, advice and ideas to continually improve the service

· Work with teams across Southmead Development Trust to develop engagement and volunteering opportunities for participants.

· Produce content, with the support of the communications team, for social media, mail shots and other channels, to promote and celebrate our wellbeing and learning work

· To develop external funding bids and proposals to sustain and expand our programmes, working with colleagues from the Senior Leadership Team and across the Trust; supporting other income generating activities including supporting the development of tender responses to sustain health and wellbeing initiatives

General Responsibilities

All staff at Southmead Development Trust are expected to:

· Follow all Trust policies, procedures, and safeguarding requirements.

· Model our values: Positivity, Integrity, Excellence, Welcoming, Entrepreneurial.

· Work proactively, use initiative, and collaborate well with colleagues and the community.

· Maintain confidentiality, data protection standards, and a safe, inclusive environment.

· Take part in training, development, staff meetings and occasional evening/weekend work when required.

· Carry out any other reasonable duties to support the organisation.

PERSON SPECIFICATION

ESSENTIAL

· Passion, empathy and desire to support residents to lead healthier and happier lives through holistic, person‑centred, community‑based models.

· Experience of successfully developing and delivering community‑based wellbeing, health or employment services/interventions.

· Track record of developing proposals and securing funding for new wellbeing or health interventions.

· Experience implementing project plans, managing budgets, producing reports and meeting deadlines, and performance managing contracts or projects

· Experience of implementing systems and processes to improve service delivery and evidence.

· Experience of outreach, engagement and working directly with residents to shape and inform services.

· Excellent people management skills with proven experience of supporting, motivating and managing staff and volunteers.

· Experience implementing monitoring and evaluation systems and reporting to funders/stakeholders.

· Experience working holistically with people in 1‑2‑1 or group settings and achieving change.

· Excellent interpersonal, relationship‑building and communication skills with a range of stakeholders and diverse communities.

· Excellent IT skills including Word, Excel, email, web research and presentations.

· Understanding of health inequalities, complexity and barriers to employment/learning, and knowledge of community‑based interventions.

· Highly motivated with the ability to creatively problem‑solve.

· Capacity to work under pressure and adapt to changing workloads.

· Commitment to continual professional development and a personal drive for excellence.

· A flexible team player able to work collaboratively and adapt to changing needs.

· Ability to act as a positive role model and remain calm under pressure.

· Commitment to the charitable objectives and values of Southmead Development Trust.

· Willingness and ability to work outside normal office hours and across multiple sites when required.

· Flexibility to travel locally and work outside core hours as part of service delivery.

DESIRABLE

· Relevant employment, health or wellbeing qualification.

· Management and/or leadership qualification.

· Proven track record of working successfully with partner agencies (health, employment, GPs, NHS, VCSE partners) to deliver measurable outcomes.

· Up‑to‑date knowledge of public health, NHS service developments and funding sources.

· Knowledge of Southmead, North Bristol or similar communities and the issues facing residents.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.

Main Responsibilities

Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:

Contribute towards CUK’s mission and strategic objectives through Executive Support function

· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.

· Manage Executive Director/Directors correspondence including prioritising and responding to emails.

· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.

· Process expenses for Executive Director/Directors as well as processing of invoice payments.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

· Provide management and administrative support to assist Executive Director/Directors in their workload.

- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.

- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.

- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.

- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.

- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.

- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.

- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.

- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.

Build and manage projects and achieve work targets effectively

· Co-ordinate projects and ensure follow-up with team members where required.

· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.

· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.

Learning, expertise and inclusion

· Undertake appropriate personal and professional development.

· Provide others with relevant and helpful advice and technical support.

· Proactive in maintaining own wellbeing at work.

Develop and manage internal and external relationships

· Build and maintain good working relationships with staff and stakeholders.

· Schedule meetings as required, setting agendas and circulating any papers.

· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.

· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.

· Manage and coordinate work within team and colleagues across CUK.

· Effectively liaise with external stakeholders, suppliers etc.

Communications

· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.

· Attend/dial in and take minutes of meetings.

· Provide team and stakeholders with regular, timely communications.

· Attend meetings and represent CUK effectively to audiences in meetings and at events.

Knowledge Management

· Ensure data is handled and managed in a GDPR compliant manner.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

Managing income and resources

· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.

· Create and manage admin systems to track income resources effectively.

Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.

Build and manage

projects and achieve

work targets

effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.

Learning, expertise

and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.

Develop and manage

external

relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.

Develop and manage

internal

relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.

Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.

Knowledge

Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.

Generate income

and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.

Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.

& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

QUALIFICATIONS

· Degree or Diploma in Business Administration or associated subject (D)

EXPERIENCE

· Provision of administrative and diary assistance to Executive level (E)

· Experience of handling a wide range of correspondence (E)

· Project management skills to track and monitor progress across teams (E) (D)

· Taking and writing minutes, developing reports and presentations (E) (D)

KEY SKILLS AND KNOWLEDGE

· Able to build relationships with a range of people and communicate clearly (E)

· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)

· Diplomatic approach and discretion in handling sensitive and confidential information. (E)

· Previously developed time management and prioritisation skills. (E)

PERSONAL QUALITIES & VALUES

· Ability to take initiative and work independently (E)

· Self-motivated and adaptable (E)

· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Location: Hybrid Variable – tied to the Bristol or London office or Home Based with travel to Bristol once a month

Salary: £35,882 (outside of London); £37,778 (inside London)

Closing date: 1st March 2026

WC interview date: 9th March 2026

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for a Sports and Challenges Manager (DIY Sports) with strong strategic and operational experience in mass‑participation events to join our Sports and Challenge Events Team.

As part of our dynamic Sports and Challenge Events team—and the wider Mass Participation fundraising function—you’ll play a key role in growing our programme of third‑party sports events across the UK. You’ll lead on developing and delivering an exciting portfolio including Ultra Challenges, Run for Charity events, and DIY/open challenges, ensuring exceptional supporter experiences at every stage. You’ll create new multichannel stewardship journeys, oversee acquisition and marketing activity, and work with external event organisers to select and shape events that drive long‑term value for Young Lives vs Cancer.

You’ll collaborate closely with colleagues across Supporter Engagement, Brand and Marketing, Regional Engagement, Partnerships & Philanthropy and more, ensuring seamless supporter journeys and consistently outstanding experiences. To thrive in this role, you’ll need to be proactive, analytical, creative and passionate about delivering sector‑leading events with impact.

This role is subject to a basic criminal record check.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description:

• Strategically manage a portfolio of mass participation events to agreed acquisition and income targets, driving growth and long‑term supporter engagement.
• Lead on marketing and acquisition campaigns for your events, working closely with our Digital and Brand teams to create compelling assets and reach new audiences.
• Oversee all event operations and on‑the‑day planning, collaborating with Regional Engagement teams and managing key supplier and organiser relationships.
• Create and maintain multichannel stewardship journeys, ensuring supporters receive exceptional experiences delivered consistently across teams.
• Track, monitor and report on event budgets, KPIs and performance, using insight to plan, forecast and make recommendations for future investment.

What do I need? 

The key skills we’re looking for in this role are:

• Strong strategic and operational experience in mass‑participation events.
• Experience of delivering successful marketing and acquisition campaigns.
• Proven ability to create effective, data‑driven stewardship journeys.
• Excellent prioritisation, time‑management and communication skills.
• Ability to build strong relationships and negotiate with external organisations.
• Experience interpreting and working with budgets, forecasts and financial data.
• Project and/or programme management experience.

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Lauren Hunt (Head of Mass Participation).

#ShowTheSalary #NonGraduatesWelcome

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours

Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal aid lawyer, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel. 

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Sunday 1st March 2026 at 23:55

Test and Interview date: Please note this is a rolling recruitment, so please complete your application now and we will arrange interviews with prospective candidates as soon as possible.

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.