Family support services manager jobs

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre  projects managed include those for older people, youth, children center services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.

Role

To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.

The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone.  The applicant will need to have a good rapport with people and make them feel welcome and at ease.  UPG deliver a range different activities a week with a footfall of over 500 people a week.

Supporting providers and users of the Community Centre.

Duties and Responsibilities  ​

1. As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.

2. Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
3. Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
4. Carry out general administrative duties including (but not limited to):
   • Managing incoming and outgoing post
   • Responding to written and verbal enquiries
   • Coordinating bookings for workshops and classes
   • Processing invoices and supporting basic financial record-keeping
   • Assisting with room and hall hire bookings and issuing hire agreements
   • Attending and minuting meetings as required
   • Undertaking follow-up actions where necessary
5. Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
6. Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
7. Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
8. Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
9. Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
10. Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
11. Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
12. Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
13. Support room inspections and ensure spaces are prepared to a high standard before and after use.
14. Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
15. Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
16. Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
17. Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
18. Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
19. Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.

Please see the attached Person Specification. 

Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.

Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.

The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.

The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.

ABOUT YOU

You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.

You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.

If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.

Please refer to the Job description for further information on this role. Applications are being reviewed on a rolling basis so please ensure you get yours in early if you would like to be considered for this role.

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Lead Financial Strategy. Enable Extraordinary Care.

At Alexander Devine Children’s Hospice Service, we provide specialist care and vital support to children and young people with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.

It costs £3.4 million each year to maintain our current level of care, with minimal government funding. Every decision we make must balance compassion with sustainability. We are now seeking an exceptional Director of Finance to help secure our long-term future and develop services in line with demand.

This is more than a finance role. It is an opportunity to shape the financial strategy of a much-loved local charity and ensure we continue reaching every child and family who needs us.

The Role

As Director of Finance, you will:

• Provide strategic financial leadership and be a key member of the Senior Management Team
• Lead long-term financial planning to ensure sustainability and resilience
• Oversee budgeting, forecasting, cashflow and reserves management
• Ensure compliance with charity accounting standards and statutory requirements
• Present clear, insightful financial reports to the Board of Trustees
• Be responsible for financial controls, systems and governance

You will work closely with the Chief Executive and Senior Management Team, helping to shape the future direction of the organisation.

About You

We are looking for a strategic and values-driven finance leader who brings:

• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)
• Significant senior financial leadership experience
• Strong experience in strategic planning, budgeting and financial governance
• The ability to communicate complex financial information clearly to non-financial audiences
• High levels of integrity, judgement and emotional intelligence

Charity or healthcare experience is welcome but not essential. We are equally interested in candidates from commercial or public sector backgrounds who are motivated to apply their expertise in a purpose-driven environment.

Why Join Us?

• Work in a beautiful, purpose-built hospice in Maidenhead
• Generous annual leave, including your birthday off and additional “Alexander Days”
• Pension and Death in Service cover
• Employee Assistance Programme
• Free on-site parking
• A genuinely supportive, values-led culture
• Staff discounts

Salary: £29,552 per annum

Contract: Fixed term contract, 9 months to start early April 2026

Hours: 35 per week

Location: Hybrid (This role mainly works from home, with the option to book in to the office in York to meet the needs of the role. There is also a requirement to attend the office monthly for team meetings.)

Closing date: 09 March 2026

Interview dates: Monday 16 and Tuesday 17 March 2026

The role 

We’re looking for an experienced and proactive HR Officer to join our team on a fixed term basis, to give us some more capacity and enable the team to deliver some exciting projects. You will deliver high-quality, people-focused support and advice to managers and staff across Family Fund.

This is an exciting opportunity for someone who thrives in a varied generalist role, enjoys working in a team and is passionate about our purpose. 

What You’ll Be Doing 

• Leading on all aspects of recruitment and onboarding to ensure a smooth and inclusive candidate experience. 

• Supporting managers with proactive attendance management, including the Access to Work process, referrals to Occupational Health and providing guidance on reasonable adjustments. 

• Supporting managers on all other aspects of employee relations matters, including performance, conduct and grievance issues.

• Providing professional advice and guidance to managers and colleagues on HR policies, procedures, and processes, with a continual improvement approach to the way we work. 

If you join us, you’ll be part of a determined and supportive HR and Facilities team, proud to make a difference every day. 

About You 

You will bring experience of: 

• Working in a generalist HR environment. 

• Providing proactive support and advice to managers and staff. 

• Administration of HR databases. 

• Managing a varied and demanding workload. 

• Understanding and practical knowledge of employment law and employer best practice. 

What We Offer 

• A supportive and collaborative working environment. 

• Generous annual leave and employee benefits. 

• The chance to make a real impact across the organisation. 

About us 

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.

How to apply 

When you’re ready to apply, complete the online application on our website and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team. 

For more information, please read and download the job description. 

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification. 

Job Title: West London Family Support Worker 

Salary: £25,353.06

Team: Family Support Team

Hours: 30

Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community

About Shooting Star Children’s Hospices

We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

About the role

Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They  support families of different ethnicities and families living in poverty, helping our service be as accessible as possible.

Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:

• Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
• Helping with support groups and family events
• Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
• Visiting newly bereaved families in their homes.
• Supporting families staying at our Christopher’s hospice (booked stays and end of life).
• Attending various locations over the course of a week: hospice, hospital, family homes.
• Building connections with families from different backgrounds, delivering culturally sensitive care.
• Helping safeguard families at risk of harm.
• Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.

The post holder will need to have a UK driving license.

The hours are predominantly worked 9am to 5pm, Monday to Friday.

Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.

About you

This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone passionate about supporting children and families.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated Start Date: 06/04/2026

Respond is seeking an experienced and values-driven Psychotherapy Service Manager to lead our specialist psychotherapy service for autistic people, people with learning disabilities, and their families. 

This is a senior clinical leadership role for an experienced psychotherapist with strong service management skills and a commitment to psychodynamic, systemic and trauma-informed practice. 

About the Role 

You will: 

• Provide clinical leadership and day-to-day management of Respond’s psychotherapy service 

• Ensure high-quality, safe and effective therapeutic provision across London, schools and online 

• Lead on clinical governance, safeguarding, supervision and reflective practice 

• Support and develop the therapy team through coaching and compassionate leadership 

• Contribute to organisational strategy, service planning and partnership development 

You will hold a small caseload alongside management responsibilities and work closely with the Senior Leadership Team. 

About You 

You will be: 

• A qualified psychotherapist, counsellor or arts therapist with postgraduate training 

• Registered with a relevant professional body (e.g. HCPC, BACP, BPS, UKCP) 

• Experienced in psychodynamic and/or systemic practice 

• Experienced in working with autistic people and/or people with learning disabilities 

• Confident in leading teams and managing services 

• Knowledgeable about trauma, abuse and safeguarding 

Experience of clinical supervision, reflective practice or organisational safeguarding leadership is desirable. 

Why Join Respond? 

• A respected specialist organisation with a strong trauma-informed ethos 

• A collaborative, reflective and supportive working culture 

• Opportunities to shape and develop a growing service 

• Flexible working arrangements and ongoing CPD 

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £36,547 - £39,372

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA847

Main Purpose and Scope of the Job:

Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.

Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.

Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.

Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.

Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

TRC Sexual Abuse & Rape Support Greater Manchester is seeking an experienced and committed professional to join our team as our Services & Operations Manager.

Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will lead on safeguarding, act as a line of support between the client-facing services and the CEO, line-manage our service coordinators, lead on triage meetings and coordinate TRC's centre.

This job would be ideal for someone who is passionate about supporting survivors of sexual violence, has line-management experience and has case management experience in a specialist support service.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

We are entering an exciting new phase of development. We are seeking a Capacity Building Manager to lead the development and implementation of our organisation-wide funder plus approach -strengthening the support we offer beyond grant funding and helping to build a more connected, resilient and effective sector. This role will play a key part in ensuring our work delivers greater benefit for children, young people and communities across London. 

Benefits to working at the Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

• Hybrid working, with the expectation of ideally one day a week, in our office in Victoria 

To read more about the responsibilities in the role, please read the attached Job description. 

Interviews will take place, in person at our office in Victoria, on Wednesday 15th April.

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are recruiting for a management accountant to work within our busy finance team at our Bromsgrove office.

You will be a professionally qualified accountant able to provide technical leadership as well as ongiong support to the Director of finance and coaching to the wider finance team. You will be a team player and have excellent attention to detail. You will need previous experience in management accounting as well as strong communication skills and the ability to liaise effectively with non-finance staff. Previous sytems experience (Xledger preferred), as well as an excellent knowledge of Excel.

What you'll get from us

• hybrid working with 3 days in the office
• free car parking
• NEST pension
• 33 days' annual leave rising to 38 days (inclusive of statutory bank holidays) following qualifying period
• up to 5 days learning and development per year
• flu jabs
• eye tests
• season ticket loans
• charity discounts
• employee assistance programme
• option of Benenden medical cover

How to apply

To apply, please download the job pack and return your completed documents by Monday 9th March @9:00am. Stage 1 Teams interviews are scheduled to take place on Monday 23rd March with Stage 2 face to face intervidews scheduled to take place on Monday 30th March for shortlisted candidates.

Please note that only applications with all sections completed will be reviewed during shortlisting. We do not accept AI generated responses. 

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#managementaccountant#accountant#finance#cima#acca#excel

Research Grant Manager - FTC

ARUK is migrating to a new grants management system, Flexigrant, creating an exciting opportunity for a Research Grants Manager to act as the product owner for ARUK’s grant-making processes. This role will sit at the intersection of research funding, systems delivery, and stakeholder engagement. You will be responsible for configuring, embedding, and continuously improving Flexigrant to support ARUK’s grant-making activities across the full funding lifecycle — from scheme design and application, through peer review and funding decisions, to post-award management and reporting.

Working closely with colleagues across the Research Funding team, the wider Research Directorate, and external partners and providers, you will ensure that ARUK’s grant processes are robust, user-centred, efficient, and scalable. This role is vital to enabling ARUK to fund the best dementia research and to support and engage our funded research community.

This role sits in the Research Directorate, an ambitious, supportive and friendly team funding world-class research to transform the lives of people affected by dementia.  We’re looking for someone with research management experience, a good eye for detail and enthusiasm for improving systems and processes in a complex research funding environment. 

This is a 12-month FTC

Key Responsibilities:

Grant Product & System Management

· Act as a subject matter expert and system owner for ARUK’s grants management system, Flexigrant.

· Lead the ongoing configuration, implementation and optimisation of Flexigrant, working closely with team across the Research Directorate to embed their funding schemes and workflows.

· Support the Senior Research Funding Manager to work in partnership with the external system provider to support system development, issue resolution and updates.

· Configure and open grant schemes, build application and review workflows, manage access and permissions, and create data exports to meet internal and external needs.

· Develop and maintain system guidance, documentation, and training materials for internal users and external stakeholders.

· Champion adoption of Flexigrant across the organisation, promoting best practice and continuous improvement.

Grant Programme Delivery

· Support the operational delivery of ARUK’s grant-making activities, from scheme launch through peer review to funding decisions.

· Work with the Research Grants Manager (pre-award) to support the development and delivery of expert review processes, ensuring fair, transparent assessment in line with AMRC principles.

· Work with the Research Grants Manager (post-award) with award and post-award management, including monitoring research expenditure, milestone reporting, and post-award change requests.

· Maintain accurate, high-quality grant data and records, ensuring internal and external stakeholders have access to reliable and timely information.

Stakeholder Engagement & Collaboration

· Act as a primary contact for internal teams requiring grant information or data from Flexigrant.

· Support applicants, reviewers, and grant holders by providing clear guidance throughout the application, assessment, and award lifecycle.

· Work collaboratively with internal teams such as Science Communications and Philanthropy to support effective communication of funding opportunities and grant outcomes.

· Represent the charity at relevant external meetings and events.

Knowledge, skills and experience needed:

· Degree in a life science, health-related, or relevant discipline.

· Experience of grant management or research funding administration within a charity, research organisation, university or funder, with experience supporting the full research funding lifecycle, including application, peer review, funding decisions, and post-award management.

· Practical experience of working with a grants management system or similar complex business system (e.g. Flexigrant, Grant Tracker, Salesforce, Worktribe, InfoEd, etc.) with experience of configuring or supporting funding schemes, workflows, or processes within a system or platform.

· Experience working collaboratively with a range of internal and external stakeholders, including researchers, reviewers, and colleagues across multiple teams.

· Understanding of fair and transparent peer review processes and commitment to best practice (e.g. AMRC principles).

· Strong attention to detail, with experience managing accurate data, records, and reporting.

· Ability to take ownership of a system or process and drive continuous improvement. Strong organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously.

· Excellent written and verbal communication skills, with the ability to produce clear guidance and explain complex processes to different audiences.

· Ability to work collaboratively and build relationships with a range of internal and external stakeholders.

· A proactive attitude and someone who can work independently.

· Strong problem-solving and analytical skills, with a pragmatic and user-focused approach.

· Comfortable working in a changing environment and responding to evolving organisational needs.

· Commitment to equity, diversity and inclusion in research funding and ways of working.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us at via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Job Summary

This is a three-year National Lottery funded role which will support ReMind’s post diagnosis support team to deliver and further develop a programme of interventions and resources for those diagnosed with dementia, their carers and families in communities in BA2, BA3 and BS31.  This role is key to supporting delivery of a suite of annual activities including courses, events, information days and peer support sessions. The post holder will work with the Head of Engagement, Programme Manager and wider project team to contribute towards planning and to deliver support interventions as well as supporting local partnership working, ensuring take-up of interventions and an excellent beneficiary experience.

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of organizational development increasing our impact through clinical and academic research and our post diagnosis support. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

The Role

This is an exciting and varied role which will suit an organised and compassionate individual who loves working face to face with groups and supporting people to live their best life.  You’ll be an excellent communicator with the ability to engage people in activities ensuring the person with dementia can fully participate as well as carers. As Facilitator, you will use your insight into what works best in supporting those affected by cognitive impairment to support design of our interventions for people diagnosed with a memory condition and those who care for them. You will work closely with staff, volunteers, partners and beneficiaries to deliver accessible, safe and supportive events and course sessions, ensuring that people who engage with the post-diagnosis support programme, connect with others with shared experience, are adequately supported to take part and have fun, and receive appropriate resources to help them to live well with dementia for as long as possible.

KEY RESPONSIBILITIES 

1. Deliver friendly, stimulating, person-centred interventions on behalf of ReMind UK, including courses in local community venues, seasonal group activities and events and Carers Information Days as agreed with the Programme Manager.

2. Take responsibility for opening up, clearing up and locking venues as required.

3. Manage volunteers during sessions ensuring roles are organized and volunteers briefed on activities and schedule.

4. Facilitate sessions including welcoming participants,, greeting guest speakers, introducing and setting up activities, supporting participants and ensuring everyone is able to fully participate with the support of staff and volunteers.

5. Gather feedback from groups and adjust activities or session content and timings as needed to ensure that interventions are tailored to the group and individual needs and preferences are met.

6. Support the Project Team through contributing insight and experience from working closely with beneficiaries in a variety of venues to design year-round evidence-based interventions that meet the needs of participants and funders.

7. Working with the Programme Manager, support awareness raising, researching, initiating and maintaining partnerships with local community groups, health care providers and stakeholders to ensure ReMind UK maximizes reach and creates adequate awareness of the post-diagnosis support programme.

8. Ensure that materials and resources used at events, groups and courses are requested and purchased in good time and taken to each intervention.  

9. Work with the Project Team to ensure attendance and evaluation data is captured at each intervention, allowing time for collection of feedback from participants and ensuring data is accurately captured through processes set out by the Programme Manager for reporting to funders and for continuous improvement of interventions.

10. Contribute to the production of Risk Assessments and mitigations to ensure safeguarding of beneficiaries during interventions.

11. Act on and disseminate any feedback or complaints from beneficiaries using insight to inform changes to interventions or delivery and if a complaint, report to the wider Project Team and manage in accordance with the complaints procedure.

12. Speak to beneficiaries expressing an interest or being referred to the programme to ensure they are appropriately allocated a suitable event or course

13. Gather stories, testimonials and images from interventions and keep up to date records of permissions for use, ensuring these are communicated with the team and input onto the CRM.

14. Any other reasonable duties requested appropriate to the role, your skills and responsibilities.

Interviews will take place Thursday 26th March 

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of a range of services including information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions. 

We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.

Job Description & Person Specification

Key Tasks & Responsibilities

1. Processing referrals received into the NDP Navigation service

2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.

3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders

4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.

5. Managing enquiries from parent-carers and professionals working with parents

6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service

7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets

8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers

9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties

10. To pursue a strategy of continual personal and professional development

11. To carry out other occasional duties commensurate with the role

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 2nd March 2026

Interviews to be held in Littlehampton on 11th March 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)