Finance and membership officer jobs
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Hours: 35 per week (full time)
Location: Home-based with regular travel across London.
Contract: Fixed term (until 31 March 2027)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About Citadel
Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.
About you
We are seeking to hire an outgoing, confident leader who is skilled and comfortable in building relationships and influencing people. You will be a dedicated, diligent person with experience of leading teams in the homelessness, housing or voluntary and community sectors and passionate about the role of the community in ending homelessness.
About the role
The successful candidate will provide supportive line management to six Coordinators working in North-East and South-East London. They will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment.
The role will support the objectives of the Living Wage Foundation and Citizens UK by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels. The role will be predominantly focused on work and wages activity through the Living Wage Foundation, but there will be opportunities to support cross-Citizens UK communications activity including for example: campaigns on housing, refugees and more.
This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings.
The post holder will support the delivery of our media and press office activity, including monitoring media coverage, supporting with journalist enquiries, and helping to develop proactive press campaigns to build awareness of the Living Wage Foundation’s work. They will also support the creation of written and visual content across our channels and help monitor and manage our social media presence on a day-to-day basis. The role will work closely to support the Communications team’s work and help communicate the work of the wider-team and our employer network.
The role is also responsible for key communications with our network of over 16,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers
The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for press work, social media and content creation.
We don’t expect you to have experience of all areas of this job. Training will be provided to help you develop into this role.
Main Responsibilities
Working as a Communications Officer for the Living Wage Foundation, reporting to the Media Manager, your main responsibilities will include:
Media
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Contribute to media strategies and plans that help to win public, business and political support for the Living Wage Foundation and its work
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Write compelling press releases, blogs and opinion editorials to promote the Living Wage Foundation’s work
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Support story gathering and storytelling development with workers, employers and others affected by low pay and insecure work, ensuring lived experience and employer voices are reflected effectively across media work and wider communications platforms
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Build effective relationships with the media, colleagues and other stakeholders to find new ways to raise our profile
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Monitor and evaluate media campaigns and reports
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Maintain and regularly update communications resources, including press contact lists, internal databases and other media materials
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Participate in the out of hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends)
Social and digital media
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Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement.
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Help the team keep up to date with social media trends and opportunities.
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Create, manage and schedule posts for our social media channels including, LinkedIn, Instagram, Bluesky, Facebook and YouTube, tailoring the content to different channels and audiences.
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Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team
Content creation
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Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns.
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Design communications collateral to increase engagement on social media, including creation and editing of short-form videos for our online channels and creation of social media graphics.
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Improve our digital offering for our network of accredited Living Wage, Living Hours and Living Pension Employers, by creating resources and improving our communications support.
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Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders
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Collate and summarise content to schedule newsletters and updates for our varied audiences.
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Support in adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines.
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Sourcing and creating original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance and general pages.
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Auditing and reviewing existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary.
Network communications
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Drafting email communications to support the experience of our network of accredited employers, including regular newsletters as well as automated email content for new accreditations.
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Work closely with the Operations and Insight team to put in place the communications infrastructure to help our network of employers engage with us online, e.g. utilising our online dashboard for accredited members and creating new resources.
General
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Administrate and facilitate communications team meetings.
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Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week
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Monitor communications outputs, analyse performance data and evaluate impact to support learning and improvement across our communications work
Person Specification
(D) Desirable, (E) Essential
Experience
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Experience working within a Communications team or function (E)
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Experience using graphic design software (e.g., Canva, Adobe Creative Suite). (D)
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Experience filming and editing video content (D)
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Experience using website content management systems (CMS) such as Drupal, WordPress or similar (D)
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Experience of using social media scheduling tools (D)
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Experience of supporting press office or media relations work (D)
Key skills and knowledge
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Excellent knowledge of a wide range of social media channels and good awareness of current social media trends and developments (E)
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Strong written and verbal communication skills including the ability to produce clear original content for different audiences and use digital tools (including AI) appropriately and responsibly (E)
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Excellent attention to detail (E)
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Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content (E)
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Strong analytical skills and ability to evaluate the success of a campaign(E)
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Ability to build strong relationships with colleagues and external stakeholders(E)
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Ability to communicate clearly and effectively with a wide variety of stakeholders (E)
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Ability to plan and prioritise workload effectively, manage competing demands, and flag capacity issues early to support effective team planning(E)
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Good IT skills, including experience using Microsoft Office(E)
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Creative thinker and problem solver (E)
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Excellent planning, organisation, and prioritisation skills (E)
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Creative with an eye for design and ability to come up with new ideas for content(E)
Personal qualities & values
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Interest in media and the news landscape (E)
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An interest and enthusiasm for communications and marketing, and the mission of the Living Wage Foundation (E)
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Highly self-motivated with ability to work well independently as well as part of a team (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us
Got any more questions? If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
We will be holding a webinar on Tuesday 10 March 2026 at 12pm which anyone can attend to find out more about the role. In the past, candidates have found this a helpful space for understanding whether the role is right for them. Attendance at this session is optional and will not be taken into account at any stage of the recruitment process. To sign up, please use this link.
If you’d like to know more but cannot attend the webinar, please email us.
The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation starting, we are expanding our team to drive the growth necessary to achieve our organisational goals.
Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.6m in 2025. Working closely with another Trusts Manager, the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.
As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.
You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 27th March 2026
Interview Date(s): First Round - w/c 13th April 2026; Second Round - w/c 20th April 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.
Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.
To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.
This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.
If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.
Post Salary: £25,878 per annum, pro rata hours worked
Working hours: 22.5 hours per week, worked over Monday to Friday
Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.
Overview of Post
The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team.
Main Responsibilities
Digital & Communications
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Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate
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Open, scan, and distribute post to appropriate recipients
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Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.
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Assist the Senior Leadership Team in website updates and social media content.
Reception
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Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed
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Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options
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Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required
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Assist the Support & Services Lead in ordering bus passes
Compliance & Governance
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Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.
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Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.
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Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team.
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Coordinate policy update processes and distribution
Financial & Procurement Management
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Administer procurement processes for office supplies and equipment
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Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers
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Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance
Facilities & Building Management
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Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors.
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Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections
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Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products)
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Liaise with CV Life regarding building maintenance and repairs, and with cleaning services
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Arrange annual PAT testing of all electrical equipment
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Assist the designated Health & Safety Officer in
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conducting periodic checks of the security alarm systems and access procedures
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identifying and resolving health and safety issues, maintaining accurate incident logs
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Relationship Management
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Maintain positive relationships with key service providers
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Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.
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Keep stakeholders informed of relevant developments and maintain regular communication
HR Administration Support
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Conduct annual driving license checks for staff who drive for work
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Verify MOT and tax status for vehicles used for work purposes
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Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.
Health and Safety
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Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation
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Record workplace accidents
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Maintain supplies of condoms and pregnancy tests, liaising with Public Health
IT & Equipment Management
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Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.
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Liaise with IT service provider for equipment procurement and technical support
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Coordinate laptop setup and configuration for new staff
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Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options
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Manage and review mobile phone contracts
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Maintain accurate records of equipment allocation and contract expiry date
Person Specification
Experience
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Previous experience in office administration
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Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software
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Familiarity with online graphic design tools e.g. Canva
Knowledge & Skills
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Organisation & attention to detail: Excellent time management and accuracy in data entry
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Communication: Strong written and verbal communication skills
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Client facing skills including empathy and sensitivity
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Efficiency: Ability to manage multiple tasks simultaneously
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Understanding of GDPR regulations
Values & Behaviours
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Self motivated and a strong problem solver.
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Collaborative team player
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High integrity and a continuous improvement mindset.
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Commitment to Kairos’s values and ethos.
Other
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Willingness to work flexibly.
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Unrestricted right to work in the UK
If you would prefer, you are welcome to complete our application form as an alternative to sending us a CV with covering letter.
A movement of women working together to create the moments when change becomes possible.
The client requests no contact from agencies or media sales.
As our Individual Giving Officer, you will join an energetic team and play a pivotal role in leading the marketing, delivery, development, and stewardship of NHYC's Individual Giving programme. This includes managing direct marketing acquisition and retention campaigns, developing new propositions, and expanding our reach to new audiences.
You will be responsible for managing existing activity, marketing channels and audiences, and at the same time identifying and developing exciting propositions targeted at new and existing audiences. Through your effective onboarding, retention, and engagement plans, you will ensure that our donors maximise their fundraising potential and have a great experience supporting NHYC. We have a very data-led individual giving program and as part of your role you will support with the data management that underpins not only individual giving, but our wider fundraising infrastructure.
Within this role you will get lots of autonomy, the opportunity to learn, develop and progress, and raise much-needed funds for our work supporting young people experiencing homelessness. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand.
This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an energising place to fundraise.
If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you. Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.
Key details:
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Salary: £31,200.00 - £34,736.00
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Application deadline: 9am, Thursday 2nd April 2026
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How to apply: complete our application form, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team: Make a Difference in Education!
Are you passionate about transforming the lives of vulnerable young people? We're an innovative education charity and creative school dedicated to supporting London’s most at-risk young people. Through our holistic approach, we empower students to thrive academically, socially, physically, and emotionally in a nurturing community.
At TCW, we pride ourselves on being a sector-leading alternative school, rated Outstanding by Ofsted in every category: Quality of Education, Leadership and Management, Behaviour and Attitudes, Personal Development and Sixth Form. Since 1999, we’ve been refining a unique, creative approach to education that celebrates individuality and helps every student thrive. As Ofsted (2025) wrote:
“The Complete Works transforms pupils’ lives for the better.”
Our Approach: We offer a unique blend of personalised group and one-to-one lessons, combined with creative projects and comprehensive wellbeing support. Over the past 25 years, our team has helped thousands of young people regain their confidence, earn valuable qualifications, and grow into successful, happy adults.
The Role: We are seeking passionate and creative people to teach one-to-one lessons with young people across London, working both in students’ homes and other public spaces. You do not need to be a qualified teacher, we will provide your training. Our students have high needs including SEN, medical needs, and SEMH, making mainstream school unsuitable. The work is varied, challenging, and immensely rewarding. You’ll be backed by a dedicated office education team, including a QTS teacher who will mentor you, as well as specialists in safeguarding, wellbeing, and interventions. Your mission: to inspire your students to learn creatively, grow in confidence, and achieve academically.
What We Offer:
- Competitive pay rates with regular progression
- A culture of promotion from within (our senior leadership team all started in entry level positions)
- Ongoing professional development, tailored to your ambitions and interests
- Regular socials and staff clubs, a supportive and friendly culture
- Competitive Pension scheme
- Mental Health and Wellbeing Facilities and Support from our in house Wellbeing Team
- Access to hundreds of company discounts, including gym membership, cinema tickets and fashion.
- Excellent work life balance - school holidays.
- The chance to positively influence the lives of vulnerable children
- Flexibility to develop your role based on your strengths and interests.
Requirements:
- Legal right to work in the UK.
- Enhanced DBS Certificate and Overseas Police Clearances (if applicable).
- Two professional reference checks.
- Experience working with young people, ideally with SEN or SEMH.
- Willingness to teach English, Maths and Science up to KS3 or KS4 level, with support.
- GCSE in Maths/English/Science at C or above.
Pay:
- Starting rate: £51.75 per 3-hour session + £6.25holiday pay.
- After a 5-week induction: £59.13 per session + £7.14 holiday pay.
Training:
- Induction Day: One full day (9:00 am – 3:45 pm).
- Induction Training Sessions: Five Tuesday afternoons (4:30 – 6:00 pm).
- Ongoing Professional Development: Weekly sessions on Thursday afternoons (4:30 – 6:00 pm).
- Training is paid at £13.15 + £1.59 per hour, allowing you to learn and teach simultaneously.
Ready to make a real impact? Apply now and be part of a team that's changing lives through education!
TCW Values:
We believe our students deserve a broad range of role models, reflecting the diversity of our society. Therefore we welcome applications from those of all backgrounds, ethnicities, gender identities, sexual orientations and those with disabilities or neurodivergent conditions.
The Complete Works school is committed to safeguarding and promoting the welfare of children.
This role is exempt from the Rehabilitation of Offenders Act 2020. Any job offer will be conditional on the satisfactory completion of pre-employment checks, including an enhanced Disclosure and Barring Service check and barred list check.
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.
Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.
We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.
Key responsibilities and competencies :
- Lead on complex employee relations matters including capability, grievance and disciplinary cases.
- Conduct investigations, formal hearings and appeals where required.
- Provide expert advice and guidance to managers on all employee relations matters.
- Maintain and develop employment contracts in line with organisational needs and legislative requirements.
- Support managers in managing absence and attendance effectively.
- Develop, implement and deliver the HR Strategy aligned to the Charity’s organisational objectives.
- Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department.
- Support organisational change initiatives, ensuring a consistent and well-managed approach.
- Contribute to organisational development and continuous improvement initiatives.
- Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making.
- Ensure full compliance with UK employment legislation, case law and regulatory requirements.
- Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices
- Monitor legislative developments and advise Trustees and the CEO on required changes.
- Develop, review and maintain HR policies, procedures and conditions of service.
- Liaise with external professional advisers, including employment solicitors where required.
Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.
In addition - you will have
- Strong strategic and operational capability.
- Significant experience as a Senior HR Generalist
- Excellent interpersonal and influencing skills, with credibility at Executive level.
- Clear, confident written and verbal communication skills.
- Strong analytical and reporting capability.
- Ability to prioritise, delegate and manage competing demands.
- Coaching and advisory capability.
- High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco).
About us :
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.
We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.
The role is very much based on site, with restricted public transport, so own car is essential.
Our mission is to deliver world class preventative and rehabilitative care for people in the police service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.
Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students.
Fraternity and community are rooted in the Company’s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times.
About Merchant Taylors’ Boones Charity (MTBC)
MTBC is a charitable arm of the Merchant Taylors’ Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations.
Almshouse dwellings for ‘low needs’ young people affected by homeless – this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years’ time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease.
Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone’s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group’s private tenants in the same age range.
About the role
Reports to: The Head of Philanthropy
Direct reports: None
Places of work: The Hall (Bank, London), Christopher Boone’s Court (South London).
Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project.
Key collaborative relationships within Merchant Taylors’: Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team
Overview of role:
The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems.
The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition.
The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC’s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing.
Responsibilities and Duties
Youth Almshouses project: planning phase
[This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028]
Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are:
o Agreeing appropriate business model and site design with the Partner Charity
o Conclusive professional advice on all aspects
o Concluding legal agreements with the Partner Charity
o Any regulatory issues concluded
o Planning permission granted
o Publicity
o Contracts in place with all parties relevant to construction
Management of the charity
- Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees
- Manages MTBC’s affairs at Christopher Boone’s Court
Finance, Legal and Governance
- Leads on all financial matters affecting our residents at Christopher Boone’s Court.
- Completes annual returns to regulatory bodies
- Contributes to business continuity plan, review of relevant policies, preparation of MTBC’s annual report and accounts, budgeting cycle and monitoring performance against budget.
- Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies.
Data Protection
Promotes a ‘data protection by design’ approach to ensure that MTBC is compliant with data protection principles.
Policy, Development and Improvement
- Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone’s Court or the planned youth accommodation.
- Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing
- Drives forward change to reflect that learning, for the benefit of MTBC.
- Seeks appropriate specialist advice.
Information Technology and Residents
Encourages and develops the use and availability of technology to make residents at Christopher Boone’s Court confident with accessing online services.
Communications
Writes communications about MTBC and its activities for a wide variety of stakeholders.
Property Management
Arranges any repairs/maintenance at Christopher Boone’s Court which are MTBC’s responsibility.
Monitors whether One Housing Group and MTBC’s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor’s team.
Assists the Company Surveyor’s team in arrangements for long term planned maintenance at the Youth Almshouses.
MTBC residents at Christopher Boone’s Court
- Leads strategy and implements all communications, arrangements and process to ensure MTBC’s almshouse flats are occupied
- Establishes an efficient system for monitoring residents’ ability to live independently
- Leads on operating all policies relating to residents’ behaviour (eg Anti-Social Behaviour)
- Drives forward and resolves ‘pastoral’ cases with a proportionate approach
- Assists in dealing with safeguarding cases in accordance with protocols
- Leads on ending individual residents’ rights to live at Christopher Boone’s Court, through the appropriate internal and court processes, including instructing lawyers.
- Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone’s Court.
- Organises traditional annual events involving the Merchant Taylors’ Company.
Relationships with third parties
Christopher Boone’s Court:
- Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC.
- Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone’s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them.
Youth Almshouses after construction has finished (est. 2028):
- Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors’ and its Client Project Manager, leading on operational issues.
- Notifies all construction latent defects to MTBC’s Client Project Manager.
- Leads on the Partner Charity’s performance level against the lease and service agreement.
- Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity
Essential (skills, experience, qualifications)
- Educated to degree level
- Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone’s Court.
- Able to take responsibility while maintaining good communication and accountability
- Proactive with a problem-solving aptitude
- A fast learner who’s able to interpret complex information
- Good commercial awareness and financial understanding
- Excellent communication skills and interpersonal skills
- Always reviewing and looking at ways to improve existing processes
- Good IT skills
Desirable
CIH Level 4 Certificate in Housing
HOW TO APPLY:
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
The client requests no contact from agencies or media sales.
Head of Development
Department: Development
Line Manager: Director of Audiences and Growth
Reports From: Development Officer, Freelance Bid Writer
Salary: £43,000 - £52,500
The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience.
You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry.
You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K.
This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth.
This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry’s diverse communities.
Key Working Relationships:
Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships.
External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks
Key Responsibilities:
Strategic Leadership
- Develop and deliver a multi-year fundraising strategy aligned with organisational priorities
- Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events
- Set and monitor annual income targets with clear KPIs and reporting structure
Fundraising Campaigns & Income Generation
- Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development.
- Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints.
Events & Community Fundraising
- Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events
- Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience.
Trusts, Memberships & Partnerships
- Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade’s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity
- Review and refresh The Belgrade’s s membership schemes, sponsorship offers and local business fundraising opportunities.
- Develop proposals to support income from individuals, trusts and community partners.
- Establish and Develop a Legacy programme with the associated campaign
Donor Stewardship & Supporter Care
- Support and steward donors, members and supporters through appropriate communication, recognition and reporting.
- Ensure donor recognition is accurate and visible across digital, print and in-venue materials.
- Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones
Digital Fundraising & Communications
- Work with the Marketing team to create fundraising content for email, web and social media.
- Use storytelling to promote THE BELGRADE ’s charitable activity and encourage supporter engagement.
Monitoring, Reporting & Compliance
- Maintain accurate donor records.
- Track fundraising income and prepare reports for internal and external stakeholders.
- Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance.
Planning, Collaboration & Good Practice
- Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets.
- Stay informed about THE BELGRADE ’s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support.
- Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level
- Contribute positively to THE BELGRADE ’s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate.
- Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation.
General
- Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential.
- Maintain a strong applicable knowledge of the theatre’s programme, strategy and business plan.
- Attend staff meetings / training as required.
- Adhere to policies and procedures and act as an ambassador for best practice.
What Success Looks Like
- Reaching our fundraising target of £450k
- Growth in philanthropic income year-on-year
- Strong donor engagement, both recruitment and retention
- Increase in size and diversity of membership base including renewal of lapsed bookers
- A motivated, high-performing development team
- Clear, compelling fundraising messaging around The Belgrade’s case for support embedded across the organisation
- A sustainable funding model that supports artistic excellence and community impact
The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu.
Please note the job description for this position may be reviewed and amended to incorporate future business needs.
Person Specification:
Essential - the successful candidate will meet the majority of these requirements.
- Experience delivering fundraising campaigns.
- Experience stewarding and supporting donors or supporters.
- Experience writing successful funding applications.
- Experience planning and delivering fundraising or community events.
- Strong written and verbal communication skills.
- Understanding of fundraising compliance, including GDPR and Gift Aid.
- Awareness of current fundraising trends and inclusive fundraising practices.
- Proactive, organised and hands-on approach.
- Confidence building and maintaining professional relationships with a range of stakeholders
- Commitment to inclusivity, ethical fundraising and community values.
- Collaborative, adaptable and solution focused.
- Experience cultivating, soliciting, and stewarding donors or supporters
- Experience using CRM or database systems to manage supporter data
- Willingness to embrace the Belgrade’s Brand Values
- A genuine interest in inclusive arts, music and social impact
Desirable
- Experience of developing new fundraising initiatives from conception to realisation
- Experience of budget responsibility and reporting on achievements against targets
- Knowledge and experience of major gift fundraising
Apply Now
Upload your CV and Cover Letter
In your cover letter, tell us:
- Why you want to work for The Belgrade Theatre?
- What experiences and skills do you have that you feel will illustrate your suitability for the role
Our Commitment to Equality
The Belgrade Theatre is proud to be a Disability Confident Employer and is deeply committed to fostering an inclusive, welcoming, and supportive environment for everyone. We actively encourage applications from people of all backgrounds, identities, and experiences—including but not limited to individuals of all races, ethnicities, genders, sexual orientations, ages, faiths or beliefs, disabilities, and neurodiverse conditions.
We believe that a diverse workforce enriches our creative community and strengthens our connection to the audiences we serve. Our commitment to equality, diversity, and inclusion is at the heart of everything we do, and we strive to ensure that all employees and applicants feel valued, respected, and empowered to bring their full selves to work.
If you require any adjustments, accommodations, or assistance at any stage of the recruitment or application process, please do not hesitate to contact us. We will work with you to provide the support you need to make your application journey as accessible and comfortable as possible.
If you are applying through the Disability Confident Scheme, please reference that in your cover letter or application
EQUAL OPPORTUNITIES FORM
The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.
At the Belgrade Theatre, we are dedicated to creating an environment where everyone has equal opportunity to thrive and contribute to telling powerful, diverse stories that reflect us
as a vibrant community.
Liberty is seeking a Facilities and Compliance Manager to deliver high-quality, proactive support across data and IT, property, facilities, and health and safety. This role underpins the organisation’s operations and ensures we can deliver our external mission as effectively as possible.
The successful candidate will have experience in a similar role and be motivated by improving systems and processes. They will have strong attention to detail, a proactive, can-do attitude, and excellent written communication skills, with the ability to develop clear, user-friendly policies and procedures from scratch. The post-holder will thrive on providing a mix of practical hands-on facilities and infrastructure delivery (including IT and Health and Safety), and project/contractor management.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.
The deadline for applications is 9am Monday 6 April 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Thursday 23 April 2026
Second round interview will be held in person on Thursday 30 April 2026
Apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Registration manager
We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience.
Position: Registration manager
Hours: Full-time (9am-5pm Monday to Friday)
Location: London / Hybrid and flexible working (once a month in London office)
Salary: £47,608 per annum
Closing date: 30 March 2026
Provisional interview dates: 2 April (online) and 9 April (F2F, London)
About the role
The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience.
You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation.
About you
Role specific criteria:
- Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting.
- Experience managing or supervising an operational team, including workload planning and performance oversight.
- Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable).
- Excellent organisational skills, able to manage multiple processes and deadlines.
- Ability to interpret operational data and produce clear performance reports.
- Experience maintaining accurate member or registrant records, including renewals or revalidation processes.
- Ability to work 9:00–17:00, Monday to Friday.
Desirable criteria:
- Experience within a professional membership, accreditation or regulatory environment.
- Experience improving digital processes or streamlining operational workflows.
- Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions).
- Experience preparing operational insights or reports for senior stakeholders.
You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference.
About the organisation
As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.
Their charitable objectives are to promote:
- the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public
- research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research
- high standards of education, training and practice in psychotherapy and psychotherapeutic counselling
- the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public.
Benefits
- 25 days annual leave, plus 8 bank holidays
- extra leave during December office closure
- generous pension scheme with 8% employer contribution and salary sacrifice option
- occupational sick pay and enhanced maternity leave
- flexible working hours and hybrid working arrangements
- ongoing learning and development opportunities
- employee assistant programme with access to confidential counselling and mental health support
- flu vaccination and eyecare vouchers
- interest-free season ticket loans
- cycle to work scheme.
Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
The Vacancies
We are seeking to appoint one registered medical practitioner and one business registrant (Companies Committee), one lay member (Education Committee) and one optometrist (Standards Committee) to our Advisory Panel Companies Committee.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance, and conduct. For more information about us please visit our website.
About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration, and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:
- matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals, Committee or the Fitness to Practise Committee;
- matters relating to optical training, education, and assessment;
- matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and
- matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register.
Time Commitment and Remuneration
This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings. Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.
Members are paid up to £185 per meeting. This is taxable and subject to National Insurance (NI) contributions. This is in line with our member fees policy and member fee schedule.
How to apply
Please apply with the following:
- your CV outlining your employment history, any relevant voluntary work, public service, or other experience; together with any relevant professional, academic, or vocational qualifications (please keep this to two sides of A4);
- the application form (attached), stating how your experience matches the essential criteria for the vacancy you are applying for; and
- an EDI monitoring form (linked in the candidate pack)
Please email your completed application quoting reference GOC01/26 to appointment@optical. org.
We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds, as these are currently under-represented on our Council and committees.
For more information about these roles please download the candidate information pack attached.
APPLICATION DEADLINE: midnight Sunday 29 March 2026.
Online interviews will be held on 14,15,18 and 19 May 2026.
If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity, and geographical locations outside of London.
The client requests no contact from agencies or media sales.
We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.
This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.
We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.
With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.
If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.
Contract terms:
- £55,000 - £60,000 per annum, plus benefits
- 12 month fixed term contract (maternity cover)
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
- Lead the delivery of Samaritans’ legacy and in-memory giving strategy
- Deliver excellent supporter experience, maximising the attraction and retention of our supporters
- Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
- Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
- Build and manage strategic relationships with external agencies and suppliers
- Produce comprehensive campaign evaluations and make recommendations for continuous improvement
- Lead and develop a high-performing team through a culture of ambition and proactive performance management
What you’ll bring:
- A supporter led mindset and approach
- Demonstrable experience of delivering income growth from legacies and in-memory income streams
- Experience of understanding, using and reporting on data for marketing purposes
- Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
- Excellent people management skills with experience of leading a high performing team
- Strong understanding of budgeting, forecasting and financial reporting
- Skilled in strategic thinking and planning, with a creative approach to solving complex problems
- Confidence in negotiating and influencing at senior levels of the organisation
- Strong understanding of fundraising legislation
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
- Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
- How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
- Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
- Please provide an example of how you have built, led and motivated a high performing team.
Applications close: 09:00am on Monday 30th March
1st stage Interviews: w/c 6th April 2026 (online)
Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
The UK Health Alliance on Climate Change (UKHACC) is a registered charity that brings together the UK’s leading health organisations, representing more than one million health professionals, to advocate for responses to climate change that protect and promote health. Through coordinated, collective action, the Alliance communicates the relationship between health and climate change to government, the public and other health professionals.
We are seeking a dynamic, motivated, and professional Director with excellent policy, project management, and interpersonal skills, experience in strategic communications and change. The right candidate ideally also has experience in advocacy, and a track record of building consensus and leading campaigns. .
The Director will be responsible for the Alliance’s overall strategy, oversight of the communications, policy and public affairs programmes, projects, and engagement with Alliance members and key external stakeholders. They will work closely with the Chair and trustees and develop good working relationships with senior leaders and public affairs and communications teams from the membership organisations that make up the Alliance. As the sole employee, the Director needs the professional capacity to coordinate strategic and operational delivery across all areas of the charity and ability to manage multiple stakeholder relationships. They will develop and lead a strategic focus to increase income generation and build a small team of staff to enable the organisation to continue to grow.
The client requests no contact from agencies or media sales.