Funding jobs

Senior Data and Insight Scientist

Lloyd’s Register Foundation

Location: London - UK

  Candidates must provide work authorization for the respective country.

 Applied data and statistical skills, along with the ability to communicate insights clearly to nontechnical audiences

Applications close: 6th September 23:59 UK time

Interview to be held Week commencing 21st September

About the Role:

The Senior Data and Insight Scientist provide analytical leadership across Lloyd’s Register Foundation, ensuring that data and evidence are robust, meaningful, and usable for decision‑making and impact.

The role bridges deep technical expertise with clear insight translation, supporting flagship programmes including the World Risk Poll and the Global Safety Evidence Centre.

This is a hybrid role combining advanced data analysis, applied statistics, evidence production, and high-quality communication. It plays a central role in strengthening the Foundation’s evidence‑led approach to safety.

About the Global Safety Evidence Centre

Lloyd’s Register Foundation’s mission to engineer a safer world is underpinned by the use of robust and credible evidence to better understand the nature and scale of global safety challenges, and what is needed to address them. While we know this evidence is critical to informing decision-making and improving safety, it often does not yet exist or is not easily accessible. Responding to this need, the Foundation has established GSEC as a hub for anyone who needs to know ‘what works’ to make people safer, collating the best safety evidence from our partners and other sources and communicating it in an understandable and actionable form. GSEC also hosts the Foundation’s own evidence outputs, such as our flagship World Risk Poll.

What we offer you

• Full time – Permanent role
• Hybrid and flexible work schedules with an appreciation for work-life balance
• Working in a global company with the ability to work with different cultures and diverse people
• Competitive benefits package including 26 days holiday pro rata per annum, plus flexible bank holidays, buy/sell holidays, bonus scheme, company funded PMI, EAP, discount scheme & opportunities for learning & development (including financially supported part-time study)
• The opportunity to work for an organization that has a clear sense of purpose, is values-driven and helps colleagues to develop professionally and personally through our range of people development programs.

The Role

We do not expect applicants to demonstrate all of the specific skills outlined, and we are interested in hearing what you can bring to the role.

1. Analytical Leadership

• Perform high quality quantitative analysis across complex and large-scale datasets
• Apply appropriate, rigorous, and transparent analytical methods
• Ensure strong quality assurance across data, code, and outputs
• Develop reproducible analytical workflows that can be audited and reused

2. Insight & Visual Communication

• Translate technical findings into clear, compelling insight for non-technical audiences
• Design and maintain:
• Data visualisations
• Dashboards and data products
• Contribute analytical content to reports, briefings, and publications

3. Programme Support & Delivery

• Provide analytical leadership to major initiatives, including:
  • World Risk Poll
  • Global Safety Evidence Centre
  • Work with programme teams to:
  • Shape research questions
  • Interpret findings
  • Apply evidence in practice
• Support monitoring, evaluation, and learning (MEL) through effective use of data and insight

4. Collaboration & Influence

• Work collaboratively with internal teams, research partners, and advisory groups
• Present insight to senior leadership, Board members, and external stakeholders
• Act as a trusted technical adviser within multidisciplinary teams

5. Capability Building & Innovation

• Improve analytical tools, methods, and workflows across the organisation
• Champion best practice in:
  • Data ethics
  • Reproducibility
  • Accessibility
  • Mentor colleagues and contribute to a strong analytical culture
  • Support the organisation’s shift toward data informed decision-making

What you bring

We do not expect applicants to demonstrate all of the specific skills outlined, and we are interested in hearing what you can bring to the role.

Essential

Technical and Data

• Solid data analysis and transformation skills, using modern analysis languages (SQL, Python, R) within a cloud-based data environment
• Experience working with both exploratory (notebook-based) and production code
• Experience with data engineering principles and cloud based data architecture

Statistical and Analytical

• Solid applied statistics, including:
• Hypothesis testing
• Regression analysis
• Confidence intervals and effect sizes
• Experience working with complex survey data, including:
• Weighting
• Sampling design
• Cross-national comparison
• Ability to develop reproducible, auditable analytical workflows
• Strong numerical judgement and attention to data quality

Communication

• Effective verbal communication, including presenting to senior and external audiences
• Clear written communication, translating analysis into clear reports and narratives
• Ability to:
  • Translate ambiguous stakeholder questions into analytical problems
  • Translate findings into actionable insight

Ways of Working

• Senior individual contributor mindset with end-to-end ownership of work
• Effective stakeholder management across a complex organisation
• Experience working with international partners and multidisciplinary teams

Desirable

Technical and Systems

• Familiarity with:
• GCP / BigQuery
• dbt or Dataform
• Git/GitHub workflows
• Experience integrating data from multiple systems (e.g. CRM, finance, web analytics)
• Experience using BI tools (e.g. Looker Studio, Tableau, Power BI)

Advanced and Emerging

• Experience applying AI/LLM tools within analytical workflows
• Experience developing internal analytical tools (e.g. Shiny or equivalent)
• Working knowledge of web analytics data (e.g. GA4)

Statistical / Domain

• Background in survey methodology, social statistics, or policy-relevant analysis
• Experience working with international datasets
• Use of machine learning techniques where appropriate

Leadership and Delivery

• Experience mentoring or developing others
• Experience working with research or communications partners
• Ability to support organisational change toward stronger evidence use
• Experience in building networks, relationships, and ultimately and partnerships with relevant organisations
• Experience of championing data sharing, data collection, data use internally and externally

Design and data storytelling

• Experience in static design work to ensure data led reports are accurate and accessible
• Experience in dynamic web visualisation as a narrative tool or as a lead generator
• Evidence of engaging mixed methods storytelling

Role Impact

• This role is central to the Foundation’s credibility, influence, and effectiveness.
• By ensuring that evidence is:
• Technically robust
• Clearly communicated
• Decision ready
• the Senior Data and Insight Scientist enables the organisation to:
• Shape strategy
• Improve programme delivery
• Strengthen organisational impact
• Contribute to global conversations on safety and wellbeing

#LI-KC1

#LI-Hybrid

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Diversion Keyworker to join our team in Finsbury Park.

Location: Finsbury Park

Salary: £28,000 - £32,000

(Please note that we advertise the full salary band for our roles in order to provide full transparency about what salary can be achieved in this role. Any offer that we make will be within this band, and based on the level of skill and experience that you bring.)

Contract: Fixed term contract until March 2027 with the potential to extend

Hours: 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

The Minerva Diversion programme began as a two-year pilot programme launched in July 2019 and funded by MOPAC (Mayor’s Office for Policing & Crime). The aim was to drive multi-agency working between the police, Voluntary Community Sector (VCS) service providers and other statutory partners and was part of a wider programme of work to develop a whole system approach to identifying and addressing the needs of women involved in the criminal justice system in London. The Diversion programme integrates a short-term, holistic package of support for women with an out of court disposal, to improve outcomes for the woman and offer officers and the Crown Prosecution Service a robust alternative pathway other than prosecution through the courts.

The Keyworker will aim to divert women from the traditional criminal justice process, motivating them to engage in positive community activity to allow them to leave safer lives, free of crime through a range on in-reach and community-based options. You will advocate in the custody suite for police to caution women instead of charging them and coordinate appropriate community interventions to enable the woman to meet the objectives set out in their tailored Support Plan.

Key responsibilities

• Provide an in-reach service to women in the custody suite, advocating for the police to caution women instead of charging them.

• Conduct an initial rapid assessment of women’s needs and develop an Individual Support Plan for clients given an out of court disposal, that seeks to address their mental, physical, and sexual health, housing, substance misuse, relationship, education/training/employment, parenting, financial and cultural needs, and provide signposting and referrals in line with this plan.

• Meet women as required face-to-face, providing emotional and practical support, aiming to reduce re-offending and encourage desistance for the women.

• Develop and maintain professional relationships with all partner agencies including the Metropolitan Police Service, Health, Housing and Local Authority, and work appropriately within MARAC and Safeguarding Adults and Children frameworks to identify and manage risk.

About You:

To be successful as Diversion Keyworker you will have an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the criminal justice system and the ability to see how violence against women and girls interlinks to women in the criminal justice system.

In short, you will have: -

You will bring proven practice of working with women experiencing issues related to offending (e.g. homelessness, substance misuse, domestic abuse, mental health or other relevant work area) preferably within criminal justice setting. You will be able to demonstrate your experience of conducting needs and risk assessments and of risk management crisis management skills and an ability to cope in stressful situations. You will show forth your ability to manage a caseload and a top-quality skill set with prioritising and organising your own workload.

You will be a self-starter uniquely able to undertake working independently and at times be managed remotely. That said, you will have a proven record of collaborative and working partnership with relevant statutory and voluntary groups, demonstrating the ability to develop and maintain strong constructive working relationships.

How to apply:

Please apply with an up to date copy of your CV and a cover letter.

• Closing date: 16th August 2026

• Interviews will take place on a rolling basis so we recommend that you submit your application as soon as you are able to do so

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

Network and Impact Manager
Location: London/Hybrid (London Bridge office, 2 days per week in office) Salary: £41,000–£44,000 Contract: 18 month fixed term

For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to our network of over 6,000 charities, community groups, foodbanks and schools. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.

Our Values
We work with kindness, togetherness and integrity, and drive innovation.

The Opportunity
We are seeking an adaptable, enthusiastic self-starter to join our dynamic and passionate team with responsibility for truly understanding the needs of our network and how we can best support them with essential products to help people live well.

This role will represent the voice of our network and the end users they support, developing and implementing strategies at In Kind Direct to increase value and engagement, and strengthen our social impact together.

Key Responsibilities

Insight and Evidence
· Represent the voice of our network and the end-users they support in our planning, evaluations and decision-making
· Lead on network insights gathering, data analysis and visualisation, and interpreting findings into conclusions and recommendations, using for example, surveys, CRM data, Network Ambassador online meetings and Network Insights Panel consultations
· Proactively contribute to improvements in the customer journey for network partners – from registration through to fulfilment
· Support our collaborative ways of working with the VCSE sector and other infrastructure organisations to meet immediate need, deepen impact and support longer-term solutions
· Help scope, test and implement CRM enhancements to improve how we gather insights and measure impact
· Source, analyse and share relevant external social research and sector intelligence to help ensure organisational decisions and programmes are also informed by external insights, emerging trends and best practices

Network Engagement
· Develop and implement strategies to increase network engagement including visits, volunteering, webinars and spokesperson activities, that inspire our network to tell the story of our impact together
· Lead on network recruitment and retention
· Day to day management, evaluation and reporting for funded projects that use insights, research, and partnerships to get the right products to more people through network partners
· Test, implement and embed digital asset management tools and processes
· Act as an ambassador for In Kind Direct at external events
· Line manage the Charity Network Coordinator

Network Support and Communications
· Oversee and help produce a regular newsletter and ad hoc emails to involve the network more in advocacy, impact storytelling and direct action with us
· Oversee and help produce other network communications and content including service emails and FAQs to improve the service they experience from us
· Oversee network registration and renewal processes and comms, and act as a point of escalation for our Customer Service team
· Manage and develop our network compliance policies and processes, safeguarding quality and integrity while driving efficiency and systems-enabled automation. Act as a point of escalation
· Ongoing relationship and community building with network partners, including regular proactive outreach, visits and communications
· Help develop standards for network experience, value delivery and service quality in collaboration with our Customer Service team

What We're Looking For
· Knowledge of the VCSE sector and current challenges, ideally with a pre-existing network
· Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders
· Excellent organisational skills, with the ability to manage multiple projects simultaneously, manage budgets, mitigate risks and meet deadlines
· Proficiency in using CRM systems to manage customer/membership information and generate insights
· Proficiency in using Excel, survey and data analysis tools to generate insights and measure impact
· Some experience of line management of volunteers or paid staff
· Able to work well as part of a team, but also a self-starter that's able to take initiative while working with little supervision
· Numerate with good attention to detail
· Excellent written communication skills
· Understanding of data privacy, protection and consent for marketing and communications
· Being an approachable collaborator at all levels of an organisation
· Aligned with IKD values of kindness, togetherness, integrity, and innovation.
Competences Required of a Manager
· Applies policies in their area and flags risks early
· Supports audits/quality checks as needed
· Encourages others to meet compliance requirements
· Balances risk in decisions with senior support when needed
· Leads projects/teams with clear ownership
· Motivates others and creates a positive environment
· Coaches and develops others; gives clear direction and feedback
· Role models integrity and continuous improvement

Why In Kind Direct?
As well as having the chance to work in a charity that helps thousands of people each year, our team benefits include:
· Volunteering days
· 28 days holiday each year including 3 days between Christmas and New Year (excluding public holidays)
· An interest-free travel loan
· A generous pension scheme entitlement

We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to Work for Women.

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations.

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations.

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate.
If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don't hesitate to contact us. We'll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to Apply
To apply, please submit your CV and a brief supporting statement (max. 500 words) by 2pm Tuesday 25th August 2026.

Applications submitted without a supporting statement may not be considered.

First stage interviews will take place 2nd/3rd September 2026.
Second stage interviews will take place 10th September 2026.

You may have experience in the following: Network Manager, Charity Partnerships Manager, Community Engagement Manager, Impact and Insights Manager, Stakeholder Engagement Manager, Membership Manager, CRM and Insights Manager, Programme Manager (VCSE), Data and Insights Manager, Charity Relationship Manager, Sector Engagement Manager, Voluntary Sector Partnerships Manager, etc.

REF-230215

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Field Based

Salary: £41,340 - £45,474 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday

Closing Date: 31/08/2026

Ref No:1101

Help communities across Wales make a lifetime of difference.

At Tŷ Hafan, we believe that when a child's life will be short, no family should have to live it alone. Every day, we support children with life-shortening conditions and their families, helping them create precious memories together.  

The generosity of communities across Wales plays a vital role in making this possible. From schools and sports clubs to community groups, volunteers and dedicated supporters, people come together every day to raise funds that help transform lives. 

We're looking for an ambitious and inspiring Community Fundraising Manager to lead our community fundraising programme and help us build even deeper connections with communities across Wales. 

This is an exciting opportunity to make a significant impact, developing innovative fundraising opportunities, leading a talented team and helping us achieve ambitious growth.

About the role:

As Community Fundraising Manager, you will lead the development and delivery of our community fundraising programme, driving sustainable income growth and ensuring supporters receive an exceptional experience at every stage of their journey. You'll work closely with teams across the charity to identify new opportunities, develop engaging fundraising products and propositions, and build meaningful relationships that inspire long-term support.  

Leading a team of regional fundraisers, you'll provide clear direction, motivation and support, helping colleagues to achieve their potential while delivering ambitious fundraising targets. You'll also play a key role within the Income Generation Management Team, contributing ideas, innovation and strategic thinking to help shape our future fundraising success.

About you:

We're looking for someone who is passionate about building relationships, inspiring others and achieving results. 

You will bring: 

• Experience of successfully leading and developing a team to achieve ambitious targets. 
• A proven track record of driving income or contribution growth through relationship management, account management, sales or fundraising. 
• The ability to identify opportunities, create innovative solutions and bring new ideas to life. 
• Excellent communication, influencing and stakeholder management skills. 
• Strong analytical skills, with the ability to use data and insight to inform decision-making. 
• Effective project management and organisational skills. 
• The ability to work flexibly to include evenings and weekends, or align working hours with supporter activity is essential.
• Most importantly, you’ll be excited by the opportunity to make a genuine difference to children and families in Wales.  

If you're ready to inspire communities, build lasting relationships and help transform lives, we'd love to hear from you. 

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. 

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply. 

Closing date: 31st August 2026

Interview Date: 10th & 11th September 2026

Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)

Term: Fixed Term until 31st March 2028

Hours: 35 hours per week

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying  with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping  up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Here are some examples of how we help our clients:

In Person Enquiry.

Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.

The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.

The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.

Telephone Enquiry.

Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.

The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.

The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.

As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and  non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

How to Apply

For more information and to apply, please click on the redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Location: Any of our King's Trust offices - flexible working with a minimum of 2 days in the office. 

Interviews: 25th and 26th August 2026

Help turn data into opportunities that change young lives.

At The King's Trust, every campaign, every supporter journey and every donation starts with great data. We're looking for a Supporter Data Selections & Imports Manager to play a pivotal role in ensuring our fundraising and marketing teams have the high-quality data they need to engage supporters, grow income and help more young people build brighter futures.

This is an exciting opportunity to combine your technical expertise with collaboration and problem-solving. Working closely with colleagues across fundraising, marketing and supporter data, you'll manage complex data selections, oversee data imports into Microsoft Dynamics and use SQL to deliver accurate, timely insights that power successful campaigns. Your work will directly support fundraising activity and ensure every supporter has the best possible experience.

In this role, you'll:

• Lead the delivery of accurate supporter data selections and imports to support fundraising and marketing campaigns.
• Use SQL and Microsoft Dynamics to manipulate, segment and manage data, ensuring the highest standards of quality and compliance.
• Partner with fundraising and marketing teams to optimise supporter journeys and provide expert advice on data-driven campaigns.
• Help shape and improve processes, documentation and best practice across our Supporter Data function.

We're looking for someone with strong SQL and data management experience, a passion for data quality and the ability to translate technical concepts into practical solutions. If you enjoy working collaboratively, solving complex problems and want your expertise to make a genuine difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Supporter Data Selections and Imports Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Data Selections and Imports Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Renters Rights -Caseworker

Salary: £31,101 per annum

Closing date – 04 September 2026

Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. We provide a range of services that are designed to improve people’s lives.

At Safer Renting we tackle the abuse of renters and criminality in the private rented sector by leveraging our partnerships with local authorities to hold landlords accountable for providing safe, decent, and secure homes. We also seek to transform the sector through our award-winning research and campaigns.

Our team is very diverse in terms of cultural diversity and lived experience, we offer staff a range of competitive benefits.

The successful candidates will have experience of:

• Empowering individuals with the knowledge, guidance and confidence to exercise and enforce their rights.
• Supporting legal action and securing positive outcomes for individuals through evidence-based case preparation.
• Championing tenant’s interests.

How to apply 

Applicants will be required to submit their CV along with a supporting statement outlining their relevant experience and suitability for the role.

You will also be required to download and complete a Criminal Records Declaration Form and a Diversity Monitoring Form, both of which are available on the Work With Us/Job Opportunities page of our website.

We value diversity and warmly encourage applications from disabled and Queer/LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.

Note Recruiters or Agencies will not be responded to .

Marketing & Communications Manager

Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum

Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.

This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.

About the Role

You will shape and deliver BPT’s marketing and communications activity, including:

• Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
• Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
• Digital management – updating websites, delivering PPC advertising and leading organic social media
• Press & PR – preparing press releases and building media relationships
• Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
• Audience insight – using data, KPIs and segmentation to inform decisions
• Line management of the Digital Content Executive

About You

We’re looking for a confident communicator with:

• Minimum three years’ experience in marketing/communications within arts, heritage or tourism
• Proven success in growing audiences, driving KPIs and delivering commercial impact
• Strong digital skills across social media, PPC, SEO and content creation
• Excellent copywriting and storytelling ability
• Experience managing budgets, contracts and external suppliers
• Strong analytical skills and understanding of ROI
• Ability to work collaboratively with staff, trustees, partners and media

Our values: Authentic, Engaged, Inclusive, Informed, Responsible.

Benefits

• Positive, collaborative working culture
• Flexible working arrangements
• 34 days annual leave (including public holidays)
• Employee Assistance Programme
• Cycle to Work scheme
• 0% season ticket loans
• Death in Service benefit

How to apply

If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch 

Bath Preservation Trust is committed to Equality, Diversity and Inclusion.

We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.

For further information about the roles including the job description, person specification and application form, please see the links below.

We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).

Closing date: Monday 7th September 2026

Interviews: Tuesday 22nd or Friday 25th September

Global Communications Lead

Contract type: 12 months Fixed term, Full time, 35 hours per week.

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom or Stockholm, Sweden, subject to right to work eligibility in the respective countries. 
 
If UK-based, a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person 

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below: 

UK: GBP £61,645 per annum with excellent benefits* 
Sweden: SEK 49,000 – 60,000 per annum with excellent benefits. 

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role sits at the heart of WaterAid's global communications and fundraising collaboration, connecting colleagues across the federation rather than belonging to a single team. Working with communications, fundraising and advocacy colleagues across WaterAid's members, regional hubs, country programmes and International Secretariat, the role helps strengthen alignment to support fundraising growth, audience engagement and brand visibility across markets.

About the role

As our Global Communications Lead, you will lead the development and delivery of the global communications plan in support of the global fundraising strategy, working closely with communications, fundraising, advocacy, policy, programme and federation colleagues to drive sustainable change. 

In this role, you will:

• Lead the development and delivery of a joined-up global communications plan that supports fundraising growth, audience engagement and brand visibility across the federation.
• Develop and maintain a rolling 12-month global communications opportunities calendar, helping markets maximise the impact of campaigns, fundraising moments and media opportunities.
• Develop shared communications assets, toolkits, narratives and planning resources that reduce duplication and support more effective delivery across markets.
• Coordinate communications engagement across the federation, including shaping input into the Global Communications and Fundraising Executive and improving information flow between relevant global forums.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Demonstrable experience working in global communications in the not-for-profit sector, with the ability to align stakeholders across cultures, locations and backgrounds to build trust and momentum.
• Experience developing integrated global communications strategies and turning them into clear, deliverable plans with monitoring and reporting.
• Strong insight-led decision making, using data, performance metrics and trend analysis to shape narratives, drive continuous improvement and make sound calls.
• Excellent planning, prioritisation and project leadership skills across multiple workstreams, deadlines and dependencies in a matrix or complex environment, with an agile, solution-focused approach.

Although not essential, we’d prefer you to have:

• Ability to flex working hours to ease time zone challenges.
• Experience working on global marketing
• Understanding of emerging AI tools and their application in communications.

Closing date: Applications close 12:00 PM UK time on Monday 7th September 2026 Interviews are expected to take place the week commencing 14th September.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here) 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

Location: Belfast - (Flexible working - 3 days a week in the office with some travel included to meet potential partners) - Access to a car helpful

Interviews: 1st interviews - Friday 28th August -  Via "Teams".2nd interviews - Friday 4th September - Face to Face in our Belfast office.

Help create opportunities that change young lives.

At The King's Trust, we believe every young person deserves the opportunity to build a brighter future. We're looking for a Delivery Partnership Development Manager to help make that happen by developing strong partnerships with employers and training providers that open doors to jobs, training and work experience.

This is an exciting opportunity to work at the heart of our delivery teams, connecting young people with employers who are committed to investing in future talent. If you're passionate about building partnerships, creating opportunities and making a lasting social impact, we'd love to hear from you.

What you'll do

Working closely with colleagues across the Trust, you'll develop and manage employer and training partnerships that support young people into employment and learning opportunities.

You'll:

• Build and develop partnerships with employers, training providers and sector networks to create high-quality employment, training and work experience opportunities for young people.
• Work closely with local delivery teams to understand regional priorities and ensure partnership activity supports our place-based strategy and organisational goals.
• Identify new opportunities, onboard employer partners and monitor partnership performance, ensuring compliance with safeguarding, health and safety, and Trust policies.
• Collaborate with Delivery Partnership Development Managers across the UK to share best practice, maximise national partnerships and improve opportunities for young people.
• Capture partnership activity and performance data, using insights to demonstrate impact, support reporting and continuously improve our services.

What we're looking for

We're looking for someone who combines commercial awareness with a genuine passion for helping young people succeed.

You'll bring:

• Experience building partnerships with employers, training providers or other external stakeholders that deliver positive outcomes.
• A strong understanding of employment pathways, recruitment and the opportunities available to young people across different sectors.
• The ability to translate strategy into practical partnership plans that deliver measurable impact.
• Excellent relationship-building, networking and influencing skills, with the confidence to work collaboratively across a wide range of stakeholders.
• A commitment to safeguarding, equality, diversity and inclusion, and creating opportunities that are accessible to all young people.

Why join The King's Trust?

For almost 50 years, we've helped millions of young people gain the confidence and skills they need to live, learn and earn. In this role, you'll play a vital part in building the partnerships that make those opportunities possible, helping young people overcome barriers and take positive steps towards employment.

If you're motivated by building meaningful partnerships and want your work to have a lasting impact on young people's lives, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Partnership Development Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Partnership Development Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Help make healthcare work better for people experiencing homelessness  

Thank you for your interest in joining Groundswell. 

We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances. 

As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need. 

At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice. 

Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service. 

This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice. 

If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you. 

About Groundswell 

For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.  

Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.  

Our Vision 

Our vision is for a society which is fair, inclusive and equal. 

We need equitable access to a healthier life and a better future for anyone with experience of homelessness. 

Our Mission 

Our mission is to bring people together to: 

• Amplify voices of people with lived experience to create solutions to homelessness and health inequalities. 

• Stand in solidarity and champion their rights, to create positive change. 

Our Strategy 

We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production. 

Stronger Voices, Healthier Lives, Better Futures, Greater Together 

People with experience of homelessness must inform the solutions – because they understand the problems people face. 

At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally. 

Homelessness is a health emergency. 

We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services. 

Everyone deserves a better, more hopeful life and future. 

Lived experience of homelessness can lead to barriers that impact people’s life chances. 

Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready. 

We can’t achieve our goals alone – we are more impactful when we pull together. 

We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change. 

How Homeless Health Peer Advocacy Works 

HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare. 

Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated. 

"I need someone with me that I know that I can trust. I wouldn't do things like that on my own." 

HHPA Client 

HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent. 

The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people: 

• register with healthcare services 

• prepare for and attend appointments 

• understand treatment and care plans 

• navigate hospital admission and discharge 

• access wider health and wellbeing services 

• make informed decisions about their health 

• become increasingly confident in managing their own health. 

Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention. 

Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.  

The Role 

The HHPA Development Manager is a key leadership role within Groundswell's HHPA service. 

You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme. 

People experiencing homelessness often interact with multiple services but still experience fragmented care, missed opportunities for prevention and barriers to accessing the support they need. HHPA bridges these gaps through trusted relationships, peer-led advocacy and health promotion. This role helps create the partnerships, systems and programmes that make that possible. 

This isn't a traditional partnership management role focused on maintaining stakeholder relationships. It's a practical, hands-on leadership role that brings organisations together, supports colleagues to deliver excellent services and identifies opportunities to improve how healthcare is delivered and experienced. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure HHPA remains well connected, continually improving and responsive to changing need. 

The role combines five key areas of responsibility: 

Leading the Service  
Providing day-to-day operational leadership, supporting colleagues and helping ensure HHPA is delivered safely, consistently and effectively. 

Building Partnerships  
Developing strong relationships with NHS organisations, local authorities, homelessness services and voluntary organisations to embed HHPA and strengthen collaborative working. 

Leading Health Promotion  
Developing and overseeing Groundswell's Health Promotion and In-Reach programme, working with partners to deliver accessible, peer-led health promotion that encourages earlier engagement with healthcare. 

Growing HHPA  
Using learning from frontline delivery and partnership working to improve services, develop new approaches and support the expansion of HHPA into new boroughs and communities. 

Developing People  
Supporting, developing and inspiring staff and volunteers through reflective supervision, shared learning and a culture that values lived experience, collaboration and continuous improvement. 

Together, these responsibilities make this a varied and influential role where you'll help shape both the future of HHPA and the wider health and homelessness system. 

Role Description 

As HHPA Development Manager, you'll provide operational leadership for key areas of Groundswell's Homeless Health Peer Advocacy service. 

You'll lead the development of strategic partnerships, oversee the delivery and growth of our Health Promotion programme, support and develop staff and volunteers, and identify opportunities to strengthen and expand HHPA. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure the service is well connected, evidence-informed and continually improving, so that more people experiencing homelessness can access timely, coordinated and person-centred healthcare. 

Building Partnerships: 

Develop trusted relationships across health, housing and homelessness services so organisations work together more effectively and people experiencing homelessness can access timely, coordinated healthcare. 

• Build and sustain relationships with NHS organisations, local authorities, homelessness services and community partners. 

• Support the Services Director to develop relationships with commissioners and strategic partners. 

• Represent Groundswell at operational meetings, networks and multidisciplinary teams. 

• Champion peer-led health advocacy and the involvement of people with lived experience. 

• Work with partners to identify shared challenges and develop practical solutions. 

Embedding HHPA in Local Systems: 

Help ensure HHPA becomes an established and valued part of local health and homelessness systems by strengthening collaboration and improving access to the service. 

• Embed HHPA within partner organisations' day-to-day practice.  

• Strengthen collaboration between HHPA staff and local services.  

• Develop and improve referral pathways.  

• Support timely, appropriate referrals and monitor referral activity. 

• Identify and resolve barriers to effective partnership working. 

• Work with the Systems Manager to strengthen systems that support collaboration. 

Leading Health Promotion: 

Lead the development of Groundswell's peer-led Health Promotion and In-Reach programme, helping people engage with healthcare earlier through accessible, trauma-informed support in hostels, day centres and community settings. 

• Develop partnerships that expand Health Promotion opportunities.  

• Oversee delivery across boroughs.  

• Develop accessible health information with communications colleagues.  

• Monitor quality, impact and learning and produce reports for funders  

• Ensure activities are delivered safely, including venue risk assessments where required.  

Leading and Developing People: 

Create a supportive, high-performing culture where staff and volunteers can thrive. 

• Line manage a team of Caseworkers and support volunteers.   

• Provide reflective supervision that encourages learning, wellbeing and high-quality practice.   

• Promote continuous learning and reflective practice.   

• Working alongside the Volunteer Management team, support volunteer recruitment, induction and ongoing development.   

• Foster collaboration, accountability and shared learning across teams.   

• Use coaching and asset-based approaches to help staff and volunteers recognise their strengths, build their skills and reach their potential.  

Improving Services: 

Use learning from partnerships, health promotion and complex casework to strengthen HHPA and improve system responses. 

• Work with the Health and Social Care Lead to improve multi-agency responses.  

• Identify opportunities to develop and expand HHPA.  

• Support the introduction of services in new boroughs.  

• Share innovation and best practice across the organisation.  

• Contribute to continuous improvement.  

Supporting Service Delivery: 

Alongside your strategic responsibilities, you'll help ensure HHPA delivers a responsive, safe and reliable service every day. 

• Participate in the HHPA duty system, including occasional early and late shifts.  

• Maintain effective communication with partners around referrals and triage.  

• Work with colleagues to resolve operational challenges.  

General Responsibilities: 

As a member of the HHPA leadership team, you'll contribute to the wider development of Groundswell. 

• Contribute to organisational planning and Team Leads meetings.  

• Champion equality, diversity, inclusion and anti-discriminatory practice.  

• Promote trauma-informed, strengths-based and person-centred approaches.  

• Ensure all work reflects Groundswell's values and commitment to lived experience.  

• Undertake other duties appropriate to the role.  

What Success Looks Like 

Success in this role is measured not simply by the partnerships you build, but by the difference those partnerships—and Groundswell's Health Promotion programme—make to people's lives and to the way health and homelessness services work together. 

In your first year, you will have: 

• Built trusted partnerships across London's health, housing and homelessness system, establishing Groundswell as a valued and reliable partner.  

• Embedded HHPA within local services, strengthening referral pathways and making it easier for people experiencing homelessness to access timely, coordinated healthcare.  

• Led and developed Groundswell's Health Promotion and In-Reach programme, expanding peer-led health promotion across London and creating more opportunities for people to engage with healthcare earlier, in trusted community settings.  

• Supported and developed Caseworkers, volunteers and colleagues, creating a positive culture of reflection, collaboration and continuous learning.  

• Worked alongside colleagues and partner organisations to improve responses for people with complex needs, removing barriers to healthcare and strengthening multidisciplinary working.  

• Used learning from partnerships and frontline delivery to improve existing services, support innovation and contribute to the growth of HHPA into new boroughs.  

• Helped strengthen the wider health and homelessness system by promoting earlier intervention, improving collaboration and ensuring more people experiencing homelessness can access healthcare with dignity, confidence and choice.  

Above all, you'll have created the conditions that enable both excellent health advocacy and impactful Health Promotion to thrive. By bringing organisations together, supporting colleagues and volunteers, and embedding peer-led approaches within local systems, you'll help more people experiencing homelessness access healthcare earlier, experience better outcomes and receive more connected, compassionate and person-centred support. 

Working as Part of the HHPA Leadership Structure 

These roles work closely together, combining strategic leadership, operational delivery, partnership development and specialist expertise to ensure HHPA is safe, effective and continually improving. 

The HHPA service is delivered through a collaborative leadership model: 

• Services Director  
  Provides strategic direction, secures funding, and holds overall accountability for delivery, performance and growth.  

• Systems Manager  
  Designs and maintains the systems, processes and infrastructure that enable safe, efficient and compliant delivery.  

• Health and Social Care Lead   
  Leads on supporting individuals facing the greatest barriers, providing specialist knowledge and navigating complex health and social care systems.  

• Development Manager (this role)  
  Ensures HHPA is embedded within local systems and relationships, so that partnerships translate into effective access to healthcare in practice.  

Together, these roles ensure the service is: 

• Well designed (systems)  

• Well connected (development)  

• Effective for those with greatest need (health and social care)  

• Strategically led and sustainable (director)  

Our work is: 

• Person-centred — responding to individual needs  

• Peer-led — shaped by lived experience  

• Collaborative — built through partnership  

• Rights-based — focused on access and equity  

• System-focused — working to create lasting change  

We understand that care is demonstrated through consistent, reliable and thoughtful practice — in how we communicate, follow up, and deliver support. 

Person Specification 

At Groundswell, we know there is no single route to becoming a great manager. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who share our values and commitment to improving people's lives. 

We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone. 

What We're Looking For 

A) Core Requirements: 

We're looking for someone who can demonstrate: 

1. Experience of building and developing partnerships across health, housing, homelessness or voluntary sector organisations dealing with similar issues.  
2. Experience of leading, supporting or managing staff and helping others to develop.  
3. Experience of working collaboratively across organisations to improve services or outcomes.  
4. The ability to build trusted relationships with a wide range of people, including frontline staff, senior managers, commissioners and people with lived experience.  
5. Strong organisational skills, with the ability to balance competing priorities and work effectively in a complex environment.  
6. Sound judgement when responding to risk, safeguarding concerns and sensitive situations.  
7. A commitment to Groundswell's values of lived experience leadership, participation, equity, compassion and collaboration.  

B) Knowledge and Experience: 

The successful candidate is likely to have knowledge or experience of: 

Essential: 

1. The barriers people experiencing homelessness face when accessing healthcare.   
2. Health, housing and adult social care systems, and how they work together.   
3. Trauma-informed, strengths-based and person-centred approaches.   
4. Building partnerships that improve services and outcomes.   
5. Safeguarding, professional boundaries and information sharing.   
6. Contributing to service development, quality improvement or organisational learning.   
7. Microsoft 365: Word, Excel, Teams and Outlook  

Desirable: 

1. London's health and homelessness landscape.   
2. Health Promotion, outreach or community engagement.   
3. Co-production, peer-led services or lived experience leadership.   
4. Developing services across multiple sites or boroughs.   
5. Working within a duty-based or high-volume service.   
6. Salesforce or another case management or CRM system.   
7. Using coaching and asset-based approaches to support people to develop their skills, confidence and independence.  

C) Personal Qualities: 

We're looking for someone who is: 

1. An excellent relationship builder who enjoys bringing people together around a shared purpose.   
2. Compassionate, approachable and respectful in the way they work with colleagues, partners and people using our services.   
3. Curious and reflective, always looking for opportunities to learn and improve.   
4. Confident working across organisational boundaries and able to influence through collaboration rather than authority.   
5. Adaptable and comfortable working in a changing environment where no two days are the same.   
6. Passionate about reducing health inequalities and improving access to healthcare for people experiencing homelessness.   
7. Reflective and solution-focused, with a commitment to learning and continuous improvement.  

We'd Particularly Welcome Applications from People Who Have: 

• Lived experience of homelessness or another form of social exclusion. 

• Experience of working in partnership with local communities.  

• Experience of co-production or supporting people with lived experience to shape services.  

• A commitment to using lived experience to influence systems and improve outcomes.  

Our Commitment to Inclusive Recruitment: 

Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion. 

We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply. 

Why Join Groundswell 

Meaningful Work 

This is an opportunity to improve not just individual lives, but the way services work together. 

As HHPA Development Manager, you'll help shape partnerships that make healthcare more accessible for people experiencing homelessness. Your work will influence how organisations collaborate, how services are designed and how people experience care. Every partnership you strengthen and every barrier you help remove has the potential to improve health outcomes for people who are too often excluded from healthcare. 

A Supportive Team 

We're a values-led organisation where collaboration, compassion and lived experience shape everything we do. You'll work alongside experienced colleagues who are committed to learning from one another and supporting each other to do challenging work well. 

We believe good leadership is rooted in reflection, openness and trust. Through regular supervision, reflective practice and close collaboration across the HHPA leadership team, you'll have the support and autonomy to develop your ideas, build strong partnerships and make a lasting contribution. 

Learn and Grow 

HHPA is continuing to grow, creating exciting opportunities to influence the future of the service. 

You'll have the opportunity to deepen your understanding of health inequalities, partnership working and systems change, while developing your leadership skills and contributing to the expansion of Homeless Health Peer Advocacy across London. Whether you're looking to broaden your expertise, lead new initiatives or help shape the future direction of the service, we'll support your professional development every step of the way. 

Benefits 

We offer a range of benefits to support your wellbeing and work-life balance, including: 

• 28 days annual leave plus bank holidays.  

• 5% employer pension contribution.  

• Flexible and hybrid working, where service delivery allows.  

• A compressed hours working pattern is available.  

• Regular reflective practice and high-quality supervision.  

• Ongoing learning and development opportunities.  

• A supportive, inclusive and values-led working environment.  

Be Part of Something Bigger 

At Groundswell, we believe everyone should be able to access healthcare with dignity, whatever their circumstances. 

By joining us, you'll help create stronger partnerships, more connected services and a fairer health system for people experiencing homelessness. You'll work alongside colleagues, volunteers and partner organisations who share a commitment to collaboration, lived experience and lasting systems change. 

Better partnerships create better healthcare. 

By bringing organisations together, supporting colleagues and strengthening the systems around people experiencing homelessness, you'll help ensure more people receive the care they need, when they need it. 

If you're looking for a role where you can influence services, build lasting partnerships and help create fairer access to healthcare, we'd love to hear from you. 

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

1. Application 

To apply, please submit your CV along with a cover letter. The cover letter should explain:

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

The deadline for applications is 10am on Monday 17th August.

1. Interviews 

Interviews will be held online on the week beginning August 24th. 

If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

1. Pre-employment checks 

The job offer for the successful candidate will be subject to a reference and DBS check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

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Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

The role is full time and permanent. Based at Bloomsbury campus but also expected to have a presence at UCL and Canary Wharf school of Management and other locations. 60/40% hybrid role (60% on campus). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Job description

The Head of Facilities & Safety Governance provides strategic and operational leadership for the Union’s facilities functions, ensuring the delivery of excellent services to students, staff, and the public, while developing these services in line with the Union’s strategies and objectives.

This role holds the professional responsibility for service standards, Health & Safety Governance, budget control, compliance with all statutory and regulatory requirements, and clear assurance reporting to the Board of Trustees and Union committees.

This post holder will lead the Union’s Facilities Management service, overseeing external contracts like cleaning, security and pest control. They will ensure full compliance in Health and safety, manage reactive repairs, and guarantee buildings are safe, fit for purpose and in excellent condition providing an outstanding work environment including agile office spaces and excellent commercial and student activity spaces.

Interviews will take place on the 1st, 2nd & 3rd September 2026.

We can provide a skilled visa sponsorship for successful applicants, subject to specific role and individual eligibility requirements.

This is an exciting opportunity for an excellent communicator with experience in collaboration and partnership working who is keen to make good quality income maximisation advice and support accessible to families across Scotland.

As Development Officer (Income Maximisation in Schools) you will play a lead role in looking at the actions needed at different levels to sustainably embed advice in schools across Scotland. You’ll be involving and engaging schools, advice services and other partners to develop practical recommendations which can be used to improve provision nationally. You will also be helping to develop resources and professional learning to increase awareness and confidence in schools around financial entitlements and pathways to income maximisation support.

You will be based within the Cost of the School Day team at CPAG in Scotland and will work closely with Welfare Rights, Digital and Policy colleagues.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply, download the Development Officer (Income Maximisation in Schools) job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at.

Closing date for applications: 11.59pm 16 August 2026

Interviews will be held at our Glasgow office in person on: 25 August 2026