Fundraising and relationships manager jobs

Location: North Weald, Epping or Earls Colne, Colchester
Salary: £40,000 to £45,000
Hours: 37.5 hours / 5 days a week
Contract type: Permanent

About Essex and Herts Air Ambulance Trust (EHAAT)
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Job Purpose
Sitting within the Philanthropy team, you will lead and grow our Legacy and In Memory income streams. As an experienced and compassionate manager, you will develop and deliver strategies that inspire supporters to leave a gift in their Will or give in memory of loved ones, helping to secure vital long-term income for our life-saving service.

You will combine strategic thinking, creativity and sensitivity to drive measurable income growth, while delivering high-quality, personalised supporter stewardship. You will also play an important role in building a strong legacy pipeline and shaping meaningful In Memory opportunities that reflect and respond to supporter motivations.

Specific Duties and Responsibilities
Strategy, Growth & Pipeline

• Develop and deliver a clear legacy and in memory strategy aligned to income targets and organisational priorities
• Build and manage a strong pipeline from awareness through to pledge and realisation
• Identify and implement growth opportunities across products, campaigns, partnerships and digital channels
• Monitor market trends and insights to drive continuous improvement
• Contribute to long-term financial planning through forecasting and income modelling

Legacy Giving

• Lead integrated, multi-channel campaigns to promote Gifts in Wills
• Develop effective supporter journeys to increase consideration and conversion
• Manage relationships with legacy pledgers and prospects, delivering high-quality stewardship
• Work with legal and will-writing partners to maximise uptake
• Oversee legacy administration, including Legacy Link (approx. one day per week), ensuring all processes are handled professionally and sensitively

In Memory Giving

• Develop and grow in memory products, including tribute funds, appeals and bespoke initiatives
• Work closely with the Patient and Family Liaison team to deliver a compassionate, high-quality experience for bereaved families and supporters
• Strengthen digital in memory journeys in collaboration with marketing and digital teams
• Increase engagement and lifetime value of in memory supporters
• Integrate in memory activity into wider fundraising campaigns

Performance & Insight

• Set and deliver annual budgets, income targets and KPIs (FY26/27: £3.3m legacy income; £360,000 In Memory income)
• Monitor performance and optimise activity using data and insight
• Ensure accurate records and compliance with relevant regulations and best practice
• Provide regular reporting on performance, pipeline and risks/opportunities

As EHAAT is a patient focused emergency medical charity, we feel it is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency. For this reason, you will need to complete mandatory, in-house CPR and AED awareness training annually.

Person Specification
Knowledge / Skills

• Proven experience in fundraising, with strong experience in legacy and/or in memory giving (essential)
• Demonstrable track record of delivering income growth and supporter engagement (essential)
• Strong relationship management skills, with the ability to communicate with empathy, sensitivity and confidence (essential)
• Experience developing and delivering high quality campaigns and supporter journeys, ideally across multiple channels (essential)
• Ability to use data and insight to inform decision-making and improve performance (essential)
• Experience delivering high-quality supporter stewardship and donor experiences (essential)
• Strong organisational skills with excellent attention to detail (essential)
• Good understanding of GDPR and fundraising regulation (essential)

Experience

• Experience of legacy administration and working with executors or estates (desirable)
• Experience working with digital in memory platforms or tribute funds (desirable)
• Experience managing external agencies or suppliers (e.g. will writing providers) (desirable)
• Understanding of audience segmentation and supporter lifecycle planning (essential)

All criteria above are assessed via application and interview.

Benefits
As a valued member of the charity team, you will have access to a wider range of benefits including:

• 24 days annual leave plus 8 bank holidays (pro-rata), increasing with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one of employment
• Manage your own hours with core hours working schedule
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

The closing date for applications is 31st August 2026

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment

George Watson’s College wishes to appoint a Senior Philanthropy Officer to lead the school’s individual giving and legacy fundraising initiatives, and support major programmes and campaigns. Develop strong relationships with donors and our alumni community to grow philanthropic income and long-term engagement. 

MAIN RESPONSIBILITIES 

Individual Giving 

• Lead the planning, execution and optimisationof individualgiving efforts.Manage campaign setup, timelines, assets, and donor experience. 

• Monitor performance and analyse results to drive continuous improvement in participation, engagement, and revenue. 

• Collaborate withAdmissions and Marketing,and other internal teams, to source and develop compelling content. 

• Along with theHead of Development, manage a fundraising communications calendarand play a leading role in content creation. 

• Collaborate with theAdmissions and Marketingteam to ensure website content, landing pages, and donation pages support digital giving goals. 

• Execute fundraising strategies in partnership with the Head of Development. Build, segment, code, and deploy emails to support giving campaigns and organisational priorities. 

• Manage a portfolio of donors linked to specific programmes and campaigns. 

Legacies 

• Plan and deliver multi-channel legacy marketing campaigns (print, digital, events) 

• Build andmaintainrelationships with legacy pledgers and prospects 

• Deliver high-quality, sensitive stewardship to recognise andretainlegacy supporters 

• Organise events and communications to engage legacy supporters 

• Produce compelling and sensitive legacy messaging and materials 

Campaign/Programmes 

• Manage and grow the patrons programme, including recruitment, retention, and upgrades 

• Develop a clear donor journey, including benefits, communications, and recognition 

• Monitor performance against income targets and KPIs 

• Work in collaboration with Heads of the Creative Arts programmes tomonitorand administer funds for maximum impact across the arts 

Foundation Places and Enrichment Fund 

• Support impact reporting and administration of discrete aspects of our widening access programmes. 

• Manage application process to the Enrichment Fund, including managing enquiries, disbursements and liaison with Finance. 

• Any other duties related to these programmes as directed by senior staff. 

IDEAL CANDIDATE 

Essential: 

• Relevant degree, professionalqualificationor equivalent professional experience 

• Demonstrable experience in Individual Giving, Direct Marketing or Legacy fundraising, with an annual income return of 6+ figures 

• Proventrack recordof delivering successful multi-channel campaigns 

• Strong understanding of supporter journeys,acquisitionand retention 

• Skilled in data analysis, performancetrackingand forecasting 

• Proficiencywith graphic design tools, experience with Canvawould be an advantage. 

• Demonstrable experience withRaisers Edge, or similar CRMsystem 

• Ability to manage complex projects and programs and deliver to set KPI and timelines 

• Excellent written and verbal communication skills. 

• Experience with content writing, brand voice, and digital fundraising best practices. 

• Ability to build and foster relationships across business functions. 

• Understanding of charity law, GDPR and best practices in fundraising 

• Commitmenttohigh levelof professional standards 

• Genuine appreciation ofGeorge Watson’s College’smission and the ability to communicate it 

Desirable: 

• Fundraising or marketing qualificationsuch as CIOF accreditation or CIM qualifications. 

• Event management experience 

• Experience of working in the education or charity sectors 

• Understanding of theIndependentSchool sector 

Charity People is delighted to be working in partnership with London Youth to recruit a Senior New Business Manager, an exciting new business role focused on securing transformational corporate partnerships that mobilise resources, expertise, and influence to strengthen youth organisations and improve outcomes for young people.

"At London Youth, we believe every young person deserves the opportunity to thrive. This is an exciting opportunity to join a passionate and ambitious team and help us deliver impactful new partnerships that deliver our mission. We have some incredible partners - CVC, Infosys, Kate Spade, Rathbones, and KFH to name a few. And we're looking forward to the Senior New Business Manager expanding our portfolio with new, ambitious, strategic partnerships."

Senior New Business Manager

• London / Hybrid working (minimum two days per week in the office)
• Permanent, Full-time (37.5 hours per week)
• £43,495 per annum
• Flexible working requests considered
• Excellent benefits package including 39 days annual leave and 4% employer pension contribution

About London Youth

London Youth is a charity on a mission to support London's youth sector and improve the lives of young people across the capital. Through a network of nearly 600 member youth organisations, alongside two outdoor learning centres, they help create opportunities for young people to develop confidence, resilience and skills that shape their futures.

For nearly 140 years, London Youth has championed the vital role of youth work in helping young people access trusted relationships, positive experiences and opportunities beyond the classroom. Today, its network reaches hundreds of thousands of young Londoners every year, with a particular focus on supporting those who might otherwise miss out on the opportunities they deserve.

Whether delivering programmes that support young Londoners with gaining new skills and experiences, investing in youth professionals or providing transformational outdoor learning experiences, London Youth is committed to ensuring that all young people have access to the opportunities and support they need to thrive.

About the Role

This is a standout opportunity for an ambitious corporate fundraiser to play a leading role in shaping London Youth's future corporate partnerships strategy.

Corporate partnerships are central to London Youth's growth ambitions, and as Senior New Business Manager ,you'll take ownership of developing and converting a pipeline of high-value prospects into long-term strategic partners. Focusing on five and six-figure opportunities, you'll secure transformational support from businesses that share London Youth's commitment to creating brighter futures for young people across the capital.

Reporting to the Head of Corporate Partnerships, you'll drive the full new business cycle, identifying opportunities, building relationships, developing compelling partnership propositions and negotiating support from some of the UK's leading companies. Working closely with senior colleagues, trustees and supporters, you'll have access to influential networks and the opportunity to build relationships at the highest levels.

This is a role for someone who enjoys combining strategic thinking with hands-on relationship building. You'll be equally comfortable researching prospects, facilitating introductions, leading stakeholder meetings and crafting persuasive proposals that inspire businesses to invest in London Youth's work.

About You

We're looking for an exceptional relationship builder with a proven ability to secure significant new business income through corporate partnerships. You'll bring a demonstrable track record of developing and winning high-value partnerships, and experience securing six-figure opportunities would be particularly attractive.

You'll be a confident communicator with excellent proposal writing and presentation skills, able to engage and influence senior stakeholders while building credibility and trust. Equally important is your ability to think creatively, spot opportunities and develop compelling partnership ideas that deliver value for both organisations.

Most importantly, you'll be ambitious, proactive and driven by impact. You'll thrive in a target-driven environment, enjoy working collaboratively with colleagues and be motivated by the opportunity to improve the lives of children and young people across London.

To Apply

To request a full job pack and arrange a confidential briefing call, please contact Philippa Randle at Charity People

Key Dates

• Closing date: Wednesday 19th August 2026
• First-stage interviews: Wednesday 2nd September 2026
• Second-stage interviews: Tuesday 8th September 2026

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background including age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Individual Giving & Supporter Experience Officer
Salary: £28,500 - £31,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week (30 hours considered)
Location: Hatfield, Hertfordshire (Hybrid working: office-based every Tuesday and Wednesday, with home working on other days.)

Help young people build positive, independent futures
Herts Young Homeless is looking for an Individual Giving & Supporter Experience Officer to play a key role in growing supporter income and engagement.

This is an exciting opportunity to join a well-respected charity supporting vulnerable young people across Hertfordshire. You'll lead on individual giving activity, develop inspiring supporter communications and help build lasting relationships that generate vital income for services that prevent and relieve youth homelessness. The role has a fundraising target of £100,000 and will also support the development of new initiatives, including legacy giving.

Why join Herts Young Homeless?

You'll be joining a supportive fundraising team of eight within a friendly organisation of around 50 staff. This is a charity where people stay, develop and genuinely see the impact of their work. Staff regularly hear directly from the young people they support, helping bring fundraising to life and providing a real connection between your work and the difference it makes.

What you'll be doing

• Leading and growing the individual giving programme
• Delivering supporter acquisition, retention and stewardship activity
• Creating engaging fundraising campaigns and communications across digital and direct channels
• Managing supporter relationships and delivering excellent supporter care
• Using CRM data and insight to improve engagement and fundraising performance
• Developing supporter journeys that encourage long-term support
• Monitoring income and identifying opportunities for growth
• Supporting fundraising appeals, campaigns and wider team activity
• Ensuring communications are compliant, accurate and supporter focused

What we're looking for
We're open to candidates from fundraising, marketing, communications, customer engagement or similar backgrounds.

You'll bring:

• Excellent communication and relationship-building skills
• Strong attention to detail and organisational ability
• Experience using a CRM or database
• Confidence working with data and reporting information
• The ability to manage multiple priorities effectively
• A proactive, positive and collaborative approach

Previous charity experience is helpful but not essential. We're particularly interested in people with transferable skills and a genuine motivation to support a worthwhile cause.

What we offer

• 25 days annual leave plus bank holidays, rising with service
• Birthday leave
• Holiday purchase scheme
• Pension scheme
• Group Life Insurance
• BHSF Health Cash Plan
• Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay
• Ongoing training and development opportunities
• Long service awards and staff recognition schemes

If you're a strong communicator who enjoys engaging supporters, delivering campaigns and using your skills to make a meaningful difference, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £33,537 pa
Contract: Permanent
Location: Battersea, London (Hybrid working with at least 50% office-based)
Closing date: 23rd August
Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution  10.3%), Enhanced Parental Leave

We are delighted to be working with Battersea Dogs & Cats Home to recruit a Philanthropy Officer, an exciting opportunity to join one of the UK's leading animal welfare charities and play a key role in developing relationships with mid-value supporters.

As part of this exciting role, you will manage and develop a portfolio of supporters giving between £1,000 and £10,000 annually, building meaningful relationships through tailored cultivation, stewardship and engagement activities. You will lead on mid-value fundraising appeals and donor communications, manage supporter mailings, support the delivery of donor events, and oversee financial reconciliation and performance reporting. Working collaboratively with colleagues across fundraising, finance and supporter services, you will help maximise fundraising opportunities and contribute to the delivery of Battersea's ambitious income generation strategy.

To be successful as the Philanthropy Officer, you will need:
 

• Previous fundraising experience, or stewardship and supporter engagement experience
• Excellent written and verbal communication skills, with the ability to create compelling donor communications and build strong relationships with donors
• Experience using CRM/database systems and managing donor data, alongside strong administrative, reporting and financial reconciliation skills.
•  

If you would like to discuss this role with us please email your CV or contact us and quote the reference 3062JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Harris Hill is delighted to be working on behalf of a well-established Jewish charity that provides life-changing services and support to individuals, families and communities. They are seeking a Data & Insights Executive to join their fundraising team in a pivotal role, ensuring the smooth management of donor data, income processing and supporter administration. This is an excellent opportunity for a highly organised individual who enjoys working with data and systems while contributing to a cause that makes a genuine difference.

Reporting to the Head of Data & Insights, you will be responsible for maintaining accurate donor records within the CRM, processing fundraising income from a variety of sources, and ensuring donations, pledges and supporter interactions are recorded correctly. You will produce reports and data extracts to support fundraising activity, monitor pledge tracking, assist with financial reconciliations, and help deliver an excellent supporter experience through timely acknowledgements and efficient donor administration. You will also work closely with fundraising, finance and marketing colleagues to improve systems and processes, maintain data quality, and ensure compliance with GDPR and fundraising best practice.

To be successful, you will have excellent knowledge of MS Excel, experience working with CRM databases or administrative systems and demonstrate exceptional attention to detail and accuracy. You will be confident handling income processing data, financial or transactional data, managing competing priorities, and producing reliable reports to support informed decision-making. Strong organisational, numerical and communication skills are essential, along with a collaborative approach and a commitment to delivering outstanding supporter care. Experience within the charity sector and fundraising operations is necessary to be considered for this role.

To apply, please submit your up-to-date CV by 11 August at 8:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £35,500–£39,587 per annum
Contract: Permanent
Location: London – Hybrid (3 days in Barnet, 2 days from home)
Closing date: ASAP – interviewing on a rolling basis
Benefits: 27 days annual leave (rising to 30), enhanced parental leave, matched pension up to 6%, flexible working, season ticket loan, subsidised café, employee assistance programme, Blue Light Card discounts and more.

We are delighted to be working with a leading charity to recruit a Supporter Engagement Manager into their growing Public Fundraising team. This is a pivotal role where you’ll lead on delivering and developing the Individual Giving programme, driving both supporter acquisition and retention across a range of channels including digital campaigns, lottery, appeals, and events.

You’ll play a key role in shaping supporter engagement strategy, managing budgets and performance, and working collaboratively across the organisation to grow sustainable income. This is an exciting opportunity to join an outstanding-rated charity and make a tangible difference to the lives of seriously unwell children and their families.

To be successful as the Supporter Engagement Manager, you will need:

• Demonstrable experience delivering successful Individual Giving and supporter stewardship programmes
• Experience planning and executing digital fundraising campaigns (acquisition and/or retention)
• Strong experience managing budgets and analysing performance
• Excellent organisational skills and experience working with CRM systems and supporter segmentation

If you would like to discuss this role with us, please contact us and quote reference 3010EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/

We take a relationship-led approach to recruitment in the charity sector and partner with you as a leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Salary: £47,000 - £49, 637
Contract: Fixed-term maternity cover - 6 months intially
Location: London – Hybrid working (1-2 days p/w in office)
Closing date: 28^th July 2026
Benefits: Excellent benefits package including flexible and hybrid working, generous annual leave, pension scheme and opportunities for professional development.
This is a fantastic opportunity for an experienced trusts fundraiser to join Historic Royal Palaces as their Trusts Manager. This team is composed of incredibly talented fundraisers and you will have the opportunity to work on several seven-figure funders and line manage one person. Reporting to the Head of Philanthropy & Partnerships, you will play a pivotal role in securing significant income from trusts and foundations to support the charity's ambitious work caring for some of the UK's most iconic historic sites.
Managing a portfolio of UK, US and international trusts and foundations, you will identify and cultivate new prospects, develop compelling cases for support, and build meaningful  relationships with funders.
This role would suit a proactive, creative and relationship-focused fundraiser who enjoys translating complex projects into inspiring funding opportunities and is passionate about delivering outstanding donor experiences
To be successful as the Trusts Manager you will need:

• Strong experience of building relationships with Trusts and Foundations and a proven track record of securing major gifts, including six-figure grants.
• Outstanding relationship-building and stakeholder management skills, with the ability to work effectively with donors, senior volunteers and colleagues across an organisation.
• Excellent written communication skills, with experience of developing compelling cases for support, funding applications and donor reports.

If you would like to discuss this role with us, please contact us and quote reference 3034AJ
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received, the charity reserves the right to end the application period sooner.
 

Charity and Staff Management

• Delegated responsibility for the day-to-day running of the charity, office administration, line management and supervision of the small staff team
• Liaison with HR support service, supported by the Chair and Treasurer
• Lead on digital development and liaison with external IT support service
• Lead on monitoring, evaluation and learning
• Lead on dealing with any concerns, complaints, or safeguarding issues, and act as the charity’s Designated Safeguarding Lead, supported by the Safeguarding Trustee and Chair
• Maintain the charity’s Risk Register

Strategic Development

• Operational implementation of the Board-led Strategic Plan including providing regular reports for trustees and members as required
• Develop and manage annual operational plans and reports, supported by the Trustees
• Working with the Client Representative Trustees, support clients (Disabled people with Assistance Dogs) to participate in the charity’s development
• Manage accreditation with Assistance Dogs International and standards

Promotion and Communications

• Promote the work of the charity positively and proactively, manage and ensure consistency of the charity brand across communications
• Liaison with Assistance Dogs International, Assistance Dogs UK (ADUK) and fellow member organisations, including attendance at ADUK meetings
• Maintain and develop key relationships, supported by relevant staff and trustees
• Manage communications with members (clients and trainers)

Finance and Fundraising

• Work with the Treasurer and relevant staff to support the management of annual budgets, financial reporting and monitoring
• Operational implementation of the Fundraising Strategy, working with relevant staff and trustees

Governance and Compliance

• Support the Board of Trustees to ensure high standards of governance and compliance with all legal requirements affecting the charity
• ·Support the development of new processes, procedures and policies, with regular monitoring and reviews
• Health and Safety lead, responsible for completing any RIDDOR paperwork as and when required

About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment. 

Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.

Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.

The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.

Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.

The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.

Key Responsibilities

1. Reporting, Insights & Decision Support

• Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
• Produce organisational dashboards and KPI reporting.
• Develop Power BI reports and visualisations for the Leadership Team and Board.
• Produce campaign evaluation and performance reports.
• Identify trends in supporter behaviour and organisational performance.
• Analyse campaign effectiveness and recommend improvements.
• Develop predictive and trend reporting where appropriate.
• Support strategic planning through data-driven insight.

2. Audience & Supporter Development

• Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
• Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
• Maintain audience reporting and engagement analysis.
• Develop audience segmentation models and map supporter and service-user journeys.
• Analyse behavioural trends across different audiences.
• Identify opportunities to improve acquisition, retention and engagement.

3. Data Governance & Continuous Improvement

• Ensure the charity maintains high standards of data quality, governance and operational efficiency.
• Support GDPR compliance and data governance processes.
• Monitor data integrity across organisational systems.
• Improve data governance frameworks and organisational standards.
• Identify opportunities to automate manual processes.Support the development of scalable systems and processes.

4. Data Capability & Organisational Development

• Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
• Train and support colleagues in the effective use of data and reporting tools.
• Develop user guidance and documentation and promote consistent reporting standards.
• Lead cross-organisational data improvement projects.
• Increase organisational confidence in using insight to inform decisions.
• Build strong relationships with teams to understand emerging information needs.

5. Website Performance & CMS Management

• Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
• Monitor website health, accessibility and technical performance.
• Work with external website developers to resolve issues and implement improvements.
• Analyse user journeys and identify opportunities to improve engagement.
• Ensure accessibility standards continue to improve across the website.
• Develop recommendations to improve digital performance and user experience.

Person Specification

Essential

Experience

• Experience producing dashboards, KPI reporting and organisational insight.
• Strong analytical skills with experience using Power BI and advanced Excel.
• Experience developing audience insights and segmentation.
• Experience interpreting website analytics and digital performance metrics.
• Experience improving organisational reporting and decision-making.
• Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
• Experience working with multiple stakeholders to translate business needs into actionable insight.
• Experience delivering continuous improvement projects.

Knowledge

• Strong understanding of data governance and GDPR.
• Understanding of website analytics, digital marketing metrics and conversion tracking.
• Knowledge of audience segmentation and customer journeys.
• Understanding of reporting methodologies and performance measurement.
• Knowledge of accessibility principles and digital best practice.

Skills

• Excellent analytical and problem-solving skills.
• Ability to interpret complex data and communicate clear recommendations.
• Strong stakeholder management and influencing skills.
• Excellent written and presentation skills.
• Ability to manage multiple priorities simultaneously.
• Strong attention to detail while maintaining strategic perspective.

Desirable

• Experience with Microsoft Dynamics.
• Experience using Google Analytics 4.
• Experience using Power BI.
• Experience working with charities.
• Experience supporting website redevelopment or digital optimisation projects.
• Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).

This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

 

What can we offer you? 

Our staff benefits include: 

• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
• Flexible working. 
• Remote working.
• 5% Pension. 
• Employee Assistance Programme.

How to apply 

Please send your CV and a covering letter by clicking on the 'apply now' button.

Application timeline:

• Deadline for applications: 16th August at 4pm.
• Shortlisting: 17th August.
• First round interview: 20th and 21st August. 
• Second round interview: TBC.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

Our Commitment to Equity, Diversity and Inclusion

We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

Harris Hill is delighted to be working with National Parks Partnerships to recruit an Events and CRM Manager.

Salary: £37,296 per annum

Contract: One-year fixed-term contract (with the possibility of extension)

Location: Home-based with occasional UK travel

This is a fantastic opportunity to join a small, ambitious organisation that works with the UK's 15 National Parks to develop partnerships that generate investment, support conservation and help tackle the climate and biodiversity crises.

As Events and CRM Manager, you'll lead on the planning and delivery of a varied programme of events while overseeing the organisation's CRM and supporting the effective use of its systems. Working closely with colleagues and external partners, you'll help ensure events run smoothly, data is managed effectively and systems support the organisation's wider goals.

We're looking for someone with:

• Experience managing internal and external events from planning through to delivery.
• Strong CRM experience, including administration, reporting and supporting users.
• Experience developing and improving systems and processes.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• A proactive, collaborative approach and the ability to work independently in a remote team.
• An interest in environmental issues and a passion for the UK's National Parks.

In return, you'll join a supportive and flexible organisation offering fully remote working, 25 days' annual leave plus bank holidays, a pension scheme, professional development opportunities and the chance to make a real impact supporting the UK's National Parks.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is a pivotal senior leadership role with full strategic and operational accountability.  Leadership and exceptional communication skills will be critical as The DBR Foundation establishes and grows.  Reporting to the Board of Trustees, the Chief Executive Officer will have a proven track record and experience as a CEO or in a similar executive leadership position.  An extensive knowledge of the implementation of charity governance will be essential in this role. 

The Chief Executive Officer will be responsible for the drafting and implementation of policies and procedures, ensuring financial sustainability, overseeing activities, memberships, fundraising and advocacy.

The Chief Executive Officer will have responsibility for recruitment and establishing a new team, resources and managing key relationships in line with the overall strategic policies, direction, goals and budget, for the purposes of advancing The DBR Foundation’s objectives, purpose and identity worldwide.

The DBR Foundation’s objectives are:

• The improvement of health by furthering the advancement of the theory and practice of Deep Brain Reorienting ("DBR")
• The relief of emotional and psychological distress wherever it may arise by the provision of appropriate DBR training and therapy
• The relief of poverty and distress wherever it may arise by the provision of humanitarian aid, by supporting other like-minded charities

Key Responsibilities

Leadership, Strategy & Organisational Direction:

• Lead strategic initiatives and sustainable organisational long-term development
• Drive sustainable growth and measurable impact
• Lead organisational strategy and service development
  

Operations & Service Quality:

• Oversee all operational delivery
• Ensure members are equipped with relevant, up-to-date, and impactful resources

Financial Management, Corporate Governance & Regulatory Compliance:

• Provide strong financial oversight and sustainability planning
• Ensure regulatory, and governance compliance
• Performance and risk overview to the Board of Trustees

Business Development & Commissioning:

•  Income strategy and fundraising
• Grant applications and partnership funding
• Building relationships and funder partnerships

 People & Values:

• Build a high performing operational team
• Establish a culture that reflects the core values and culture of the Foundation

External Engagement & Stewardship:

• Act as senior ambassador and spokesperson
• Represent the Foundation across statutory, voluntary, education and health sectors
• Strengthen partnerships and influence

Essential Skills:

• Senior leadership experience in the charity, public or social sector
• Strong organisational and operational management experience
• Experience working with a Board of Trustees
• Proven financial oversight and budget responsibility
• Experience delivering organisational strategy
• Fundraising or income generation leadership experience
• Strong partnership and stakeholder management skills
• Commissioning and contract delivery experience

Salary: £52,839 per annum
Contract: Fixed-term (12 months)
Location: Battersea, London (Hybrid working with at least 50% office-based)
Closing date: 20th August
Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution 10.3%), Enhanced Parental Leave

We are thrilled as always to be working with the wonderful team at Battersea Dogs & Cats Home as they look for a Trusts Lead, providing a exciting opportunity to join one of the UK's leading animal welfare charities and lead a high-performing team responsible for securing significant funding from trusts and foundations.

As part of this exciting role, you will lead Battersea's trusts fundraising strategy, managing a team of three and driving income growth from a portfolio of trust and foundation supporters. You will personally manage a selection of high-value relationships, including trusts capable of making six and seven-figure gifts, while overseeing pipeline development, budgeting, forecasting and KPI reporting. Working closely with senior stakeholders across the organisation, you will ensure a collaborative and strategic approach to trust fundraising, stewardship and income generation.  

To be successful as the Trusts Lead, you will need:

• A proven track record of meeting and exceeding trust and foundation income targets, including securing five and six-figure gifts and developing long-term funding relationships
• Experience of leading, motivating and developing high-performing fundraising teams
• Strong strategic, financial and relationship management skills, including experience managing substantial budgets, forecasts and KPIs, and working effectively with senior stakeholders

If you would like to discuss this role with us please email your CV or contact us and quote the reference 3063JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

WDC, Whale and Dolphin Conservation, is the leading global charity dedicated to the conservation and protection of whales and dolphins. Through our offices and teams around the world we campaign against the many threats facing whales and dolphins, and support cutting-edge science exploring the lives and importance of these remarkable creatures.

We are looking for a full-time, social media officer to join our team in Chippenham, Wiltshire.  Reporting to the head of comms, you will help to develop WDC’s busy social media activity, advising fundraising, campaigns and policy colleagues on the best ways to grow the number of people who support our work. 

We are looking for someone with proven track record of developing and delivering digital communications plans, experience in the use of social media to support communications, marketing and/or fundraising functions, and a good understanding of digital platforms and social media (especially Twitter, Facebook, Instagram, LinkedIn, TikTok). 

The role requires solid copywriting skills, an eye for detail, creative thinking, a proactive attitude, commitment, and enthusiasm for the cause.