Head of business services jobs

c. £68k per annum

Fixed term (until November 2026)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.

As the Head of Supporter Growth at UNICEF UK, you will lead a best-in-class programme to recruit new supporters across multiple channels and products, including one-off and regular donations, eCommerce customers, campaigning actions or supporters leaving gifts to UNICEF in their will.  You will develop strategies to grow our income through delivery of multi-channel campaigns that engage supporters and inspire them to act. 

You will be a values-based leader, with extensive experience of inspiring teams to achieve strategic objectives.  You will have extensive experience of developing and implementing successful marketing strategies, including financial management, strategic planning, monitoring and reporting of KPIs.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 23 February 2026.

Interview date: week commencing Monday 2 March 2026 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work an average of two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours

Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

 

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal aid lawyer, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel. 

For further information on CCLC please visit our website.

 

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Sunday 1st March 2026 at 23:55

Test and Interview date: Please note this is a rolling recruitment, so please complete your application now and we will arrange interviews with prospective candidates as soon as possible.

 

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance. 

Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.

We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.

Head of People

Location: Hybrid working based at one of our offices in Edinburgh, Glasgow, Kinross or Balloch, with Scotland-wide travel
Salary: £68,805 - £77,145 per annum (pro rata)
Contract Type: Permanent, Full time, 35 hours per week
Closing Date: 23/02/2026 23:59

The Vacancy

Are you ready to shape the people experience at CHAS, ensuring our teams are supported, inspired and equipped to make a meaningful impact for children and families during the most challenging moments of their lives?

Join CHAS as our Head of People and play a pivotal leadership role in supporting our teams across Scotland. If you are driven by purpose, energised by organisational development, and passionate about creating an exceptional workplace culture, this is your opportunity to make a profound impact.

Reporting to the Director of People and Strategy, you will provide strategic leadership, vision and direction for the People function (HR and Learning & Organisational Development) across CHAS. You will ensure our People Strategy, policies and practices enable delivery of the CHAS Plan and support our people to thrive

You will act as a key influencer and professional lead, advising senior leaders and managers on workforce planning, employment law, organisational change, employee engagement, governance and best practice in people management, while promoting a positive, inclusive and values-led culture.

You will:

• Provide strategic leadership for the People function, ensuring effective delivery of HR, workforce planning, recruitment and retention, employee relations, learning and organisational development.
• Lead development and evaluation of the CHAS People Strategy to ensure it remains fit for purpose and aligned to organisational objectives.
• Act as a senior business partner to the Senior Leadership Team, influencing and coaching leaders to deliver excellent people management practice.
• Lead organisational change initiatives, workforce modernisation and culture development to enhance employee experience and service delivery.
• Ensure robust governance across HR policy, employment legislation, data protection, job evaluation, pay and reward, and employee wellbeing.
• Oversee effective people data, systems and reporting to support decision making, planning and performance.
• Manage and develop the People team, including HR Business Partnering, Learning and Organisational Development and Talent Acquisition, fostering a culture of engagement and continuous improvement.

About You

• You will bring extensive senior-level HR leadership experience, ideally within a multi-site or complex organisation, alongside the credibility and confidence to influence at the highest level.
• You will be a CIPD Chartered Fellow with deep expertise in employment law, HR strategy, organisational development and employee relations.
• You will demonstrate strong analytical, communication and negotiation skills, with the ability to handle complex and sensitive situations with professionalism, compassion and integrity.
• You will share CHAS values and bring a collaborative, inclusive leadership style with a commitment to supporting staff and volunteers.

People Team Structure

Reporting to the Director of People and Strategy, you will lead a function that includes HR, Learning and Organisational Development, Talent Acquisition and People Systems.

Why CHAS?

At CHAS, we support families when they need us most – offering care, comfort and compassion during the hardest moments of their lives. We are driven by a bold ambition: to reach every family in Scotland whose child is dying and provide the support they deserve.

We Offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between home and onsite in Edinburgh, Balloch, Glasgow or Kinross
• Development Opportunities: Lead and shape the People Strategy during a period of organisational growth and transformation.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Supportive Leadership: you’ll have the backing of a collaborative leadership team that empowers you to drive progress, innovate, and lead with creativity
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, a health cash plan and health and wellbeing support.

Further Information and How to Apply

If this sounds like you, we would love you to apply! Follow the link to answer a couple of questions and upload your CV or complete our full application form.

If you would like more information about the role, please contact CHAS to arrange an informal chat with Morven MacLean (Director of People & Strategy).

Interviews are provisionally planned for Wednesday 4th March 2026 at Rachel House, Kinross.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme in relation to working with children. CHAS will organise and fund the PVG application.

What if you don’t meet all the job requirements?
At CHAS we are committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusion, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Morven or the HR team to explore how you could be a great addition to our team

Head of Programme Operations

Contract: Permanent, Full Time

Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

• UK: £68,000 - £74,000 per year with excellent benefits.
• Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits. 
• Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.

About the Role

The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.

Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.

The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.

In this role, you will:

• Provide Programme Operations Leadership
• Lead IPD Business Management and Support
• Drive Collaboration, Risk and Performance
• Oversee Systems, Compliance and Assurance
• Lead Capacity Strengthening and Support

To be successful, you’ll need:

• Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
• Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
• Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
• Experience of leading, managing and motivating others and driving change.
• Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
• Experience working in complex matrix structures across multiple cultures.
• Strong analytical, problem solving and systems thinking capabilities.
• Demonstrated knowledge of donor compliance and grant management processes.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable:

• Experience in WASH, public health or community development sectors.
• Experience working with restricted and unrestricted funding portfolios.
• Relevant university degree or equivalent professional experience.
• Familiarity with WaterAid UK’s operating model and countries of operation.

Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.   

How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are

determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

In this role you will support the front-line improvement project by analysing business processes and ways of working, identifying opportunities and helping stakeholders define needs & priorities.

• Work closely with hospital teams and other stakeholders to enhance efficiency and effectiveness.
• Support implementation, testing, and monitoring of changes, identifying solutions and opportunities for scaling.
• Produce and maintain data‑driven reports, dashboards and KPI tracking to inform decision‑making.
• Create and update clear documentation, including SOPs and process guides.
• Translate business requirements into technical specifications and assess systems for integration or improvement.
• Ensure full compliance with PDSA policies while supporting prioritisation of front‑line improvement work.

This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.

We’re seeking someone with: 

• Demonstrated experience applying business analysis tools and methodologies to drive process improvements.
• Strong background in creating comprehensive process documentation and developing robust business cases.
• Excellent communication and facilitation skills, including the ability to lead co‑creation workshops and collaborative activities.
• The confidence to interpret data and insights and convert them into practical, outcome-focused solutions.
• Experience working closely with front‑line teams in operational, healthcare, social care, or veterinary settings is beneficial, though not essential.
• A Business Analysis qualification would be beneficial but is not essential.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.​

Background​

​Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good.  We do this by being a warm-hearted community open to God, to all, to growth and to transformation.  Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.​

Reporting to:Chief Operating Officer.

Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.

Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45,400.

​What You'll Do:​​

​Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. ​

​Some of the Key Responsibilities of the role:​​

• Events

  • To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
  • To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
  • To be on duty as part of the team rota delivering events.

  Café Restaurant

  • To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.

  Management

  • To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
  • To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
  • To attend Diary Management and Head of Department Meetings.
  • To ensure all marketing and relevant information reaches the marketing team in a timely manner.

  Shop

  • To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.

  Visitor Engagement & Families Programme

  • To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.​

We are looking for a Head of Commercial Enterprise who will has:​​

• Significant management and leadership experience.
• Excellent customer service skills.
• Excellent financial, numerical, and administrative skills.
• The ability to work within tight deadlines, highly organised with excellent time management skills.
• Excellent written and oral communication skills.
• Confidence and is self-starter, diplomatic and helpful.
• Flexibility and is a responsive team player.
• Evidence of strong IT skills.
• Experience of working in a unique venue or similar environment.
• 3 years operational experience of running events.​

Are you a strategic, results-driven marketing leader ready to make a real impact in the arts sector?

The Independent Society of Musicians (ISM) is the UK’s dynamic, award-winning professional body for musicians. Representing 11,000 members, we provide essential services spanning legal advice, professional support, and health and wellbeing. We are also a powerful campaigning voice, leading national conversations on music education, AI, Brexit and the future of the profession.

We are now seeking an exceptional Head of Sales and Marketing to drive the next phase of our growth.

This is a senior leadership role with real influence. You will shape and deliver a strategic sales and marketing plan that grows membership, increases income, strengthens engagement and enhances the ISM’s profile.

You will take ownership of performance, lead innovative campaigns, and ensure our value proposition resonates clearly and compellingly with both current and prospective members.

You are a highly experienced marketing professional with a strong commercial instinct and a proven record of delivering measurable income growth. You understand how membership organisations thrive — what attracts people, what retains them, and how to build long-term loyalty.

You combine strategic thinking with hands-on delivery. You are proactive, analytical, and solutions-focused, with excellent written and verbal communication skills and strong emotional intelligence.

Most importantly, you are motivated by purpose. You understand, and care about, the challenges facing musicians today. A musical background would be an advantage.

More details can be found on the ISM's Join Our Team webpage.  Please send us your CV and covering letter explaining why you are right for this role to apply.

Location: Worthing/Home Hybrid working
Job Type: Full time, Full time (potential for compressed/reduced hours)
Contract Type: Permanent
Salary: £50,000 - £55,000 - dependent on experience

About Us

We are West Sussex Mind the mental health charity which has been supporting the mental health of all people across West Sussex for over 50 years.
 
Rooted in our local communities and mental health partnerships, our 150 colleagues collaborate to build inclusive and empowering mental health services, reduce barriers to support and campaign to improve services and promote understanding. We also have a national voice through our membership of the Mind Federation.
 
2025 was the first year of our new ambitious 5-year strategy, “Building Resilient Communities Together”. This builds on our accomplished track record of achievement, growth and partnership working and points the way for us to develop and enhance our services, our teams and our ways of working.
 
The role
 
Right now, we are seeking a Head of Finance & Resources to join our senior leadership team and help us deliver on that mission. Your responsibilities will span finance, IT and premises and your brief will be to develop and deliver the insights, systems and processes that will enable us to grow and innovate.
 
This is a hands on role combining conscientious oversight, strategic impact and excellent communications skills to engage with and support our Trustee Board, senior leadership and delivery teams.
 
About you
 
Firstly, you will be passionate about making a real difference in people’s lives. At West Sussex Mind, we are all here to ensure that everyone experiencing mental health challenges get the support they need.
 
You will also be:
 
• Professionally qualified, or be qualified by wide experience in financial management
• Experienced in leading a finance and resources function within the charity sector, or able to evidence directly transferable knowledge and skills
• Experienced in preparing financial plans and budgets, against which performance can be assessed, and in supporting sustainable business development/growth with financial modelling
• Experienced with systems, processes and controls of core finance operations including sales administration, treasury, cash flow management, VAT, statutory reporting and payroll
• Demonstrate understanding of the financial reporting requirements of Companies House, the Charity Commission, Inland Revenue and other key financial agencies.
• Be able to provide leadership and management of an outsourced IT services provider
• Be flexible, able to operate independently, collaborate effectively to support and influence Trustees, the leadership team and non-financial colleagues with practical financial insights and guidance
• Be resilient and able to prioritise effectively and work with accuracy and to agreed timelines
• Be highly numerate with advanced Excel skills. Experience with Sage (or similar cloud-based system) would be an advantage
• Have strong problem-solving and communication skills
• Be committed to the mission and values of West Sussex Mind
 
How to apply
 
Eastside People is supporting West Sussex Mind in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format.
 
Please use the cover letter (max 2 pages) as an opportunity to outline your interest and how you meet the role requirements.
 
You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
 
The closing date for applications is March 13 2026.
 
Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have interviews with West Sussex Mind at their offices on March 24 and 27 2026.
 
West Sussex Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
 
It is important to us that anyone in West Sussex is able to get support. So our work includes outreach to ensure those who most need us know about us and feel able to ask for help. We provide support for children, young people, adults, older people, parents, carers and families, and specialist support for the LGBTQIA and resettled refugee communities.
 
You may also have experience in the following: Head of Finance, Director of Finance, Head of Finance & Resources, Finance Director (Charity), Charity Finance Manager, Head of Corporate Services, Director of Resources, Chief Finance Officer (CFO), Finance & Operations Director, Head of Business Support Services, Head of Finance and Operations, Financial Controller (Charity Sector), Finance Lead (Non-Profit), Director of Finance & IT, Head of Finance (Third Sector)
 
REF-226 818

We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.

The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.

You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.

Head of Finance

Location: Midlands – Leicester or Birmingham (hybrid working)
Salary: £48,500 per annum, FTE 37.5 hours (we will also consider a 4-day / 30-hour week)
Contract: Permanent (we will consider interim-to-permanent arrangements)

Join a charity fighting hunger, tackling waste and creating opportunities

We are a forward-looking regional charity working across the Midlands to fight hunger, tackle food waste and create opportunities for people and communities. We believe no one should go hungry when good food is going to waste, and that everyone deserves the chance to thrive.

We are now looking for a Head of Finance to join our Senior Leadership Team and play a central role in ensuring our financial strength, sustainability and growth – so we can maximise our social impact.

The role
As Head of Finance, you will be the organisation’s lead financial expert, reporting directly to the Chief Executive and working closely with fellow senior leaders and Trustees. You will provide the financial insight and leadership that underpins strategic decisions and day-to-day operations.

You will:

• Lead the development and delivery of the organisation’s financial strategy, ensuring long-term sustainability and supporting our strategic priorities and business plans.
• Oversee all aspects of financial management, including budgeting, forecasting, management accounts and statutory accounts.
• Lead on financial reporting and liaison with the Trustee Board, including servicing and advising the Trustee Finance Committee.
• Ensure strong financial controls, including procurement, credit control, cash flow management, payroll and systems that support growth.
• Take responsibility for statutory and regulatory financial compliance, including HMRC requirements and charity/company reporting.
• Provide clear, insightful financial analysis to support decision-making, funding applications and operational improvement.
• Work closely with budget holders across the organisation, building financial understanding, ownership and accountability.
• Lead, support and develop a small Finance team of two (Finance Officer and Finance Assistant).

This is a highly impactful role where your work will directly enable the charity to reach more people, make better use of surplus food, and create meaningful opportunities in communities across the Midlands.

About you

We are looking for a values-led finance leader who is motivated by using their skills for positive social impact.
You will bring:

• Significant experience in a senior financial and management accounting role, with responsibility for budgets, management and statutory accounts, controls and reporting.
• Experience of leading a finance function, including oversight of payroll and pensions.
• Strong skills in financial planning, analysis, forecasting and budgeting, and the ability to communicate clearly and confidently with senior leaders and Trustees.
• Experience of working with or supporting a Board or Finance Committee, providing clear, insightful information and advice.
• Confident use of Excel and finance systems to produce robust, timely and accurate information.
• A proven ability to lead and develop a team, building a positive, inclusive and high-performing culture.
• Excellent interpersonal skills – able to influence, challenge and support colleagues at all levels.
• A collaborative, solutions-focused approach and the ability to manage competing priorities.

We welcome candidates who are:

• Professionally qualified in accountancy or who can demonstrate equivalent experience.
• From any sector – charity experience is not essential. We are very open to candidates bringing transferable skills from commercial, public or other not-for-profit environments, with a commitment to learning charity-specific requirements (such as charity/SORP accounting) as part of your induction.

What we offer

• A Midlands base in either Leicester or Birmingham, with hybrid working.
• Salary of £48,500 per annum (FTE, 37.5 hours), with 4-day / 30-hour week options considered.
• The expectation of a cost of living increase from April.
• The opportunity to be part of the Senior Leadership Team, shaping the future direction and impact of the organisation.
• A chance to use your finance expertise to directly support people facing hunger, poverty and barriers to work, while reducing food waste.

Inclusion and accessibility
We are committed to building a team that reflects the diversity of the communities we serve and to creating an inclusive working environment where everyone can be themselves and perform at their best. We warmly encourage applications from people of all backgrounds and sectors, including those who may not have worked in a charity before.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Head of Family Support

Location: Base in Balloch, Kinross, Edinburgh or Glasgow with travel and hybrid working

Salary: £63,071 – £67,762 per annum

Contract Type: Permanent; Full-Time; 37.5 hours per week

Closing Date: 01/03/2026 23:59

The Vacancy

Lead a National Service That Changes Lives Every Day.

This is a rare opportunity to take on a newly created national role at the heart of CHAS’s mission. Every week in Scotland, three children die from a life shortening condition. CHAS is there for them, and for their families, providing unwavering, compassionate, specialist care.

Our Family Support teams include Senior Social Workers, Child and Family Workers, Play Specialists and other experts, working hand in hand with clinical colleagues across our two hospices, in hospitals, and in homes and communities across Scotland.

We’re looking for an exceptional Head of Family Support to shape and lead the full breadth of these services – from child and family support and therapeutic activities to bereavement, spiritual care and financial wellbeing. Your leadership will ensure families receive holistic, responsive and trauma informed support wherever and whenever they need it.

About the Role

Reporting to the Director of Nursing and Family Support, you will:

• Provide strategic leadership across all CHAS family support services.
• Lead teams across hospices, hospitals and community settings.
• Act as CHAS’s Safeguarding Lead, offering expert oversight and driving safe, compassionate practice organisation wide.
• Champion continuous improvement, helping families make the most of their precious time together.
• Strengthen resilience and support families navigating life-altering adverse experiences.

About You

You will bring:

• Significant leadership experience in children’s services, operating confidently at senior level.
• A professional social work qualification, with deep knowledge of GIRFEC, UNCRC and Scottish policy.
• Expertise in child protection, safeguarding, and adult support and protection.
• Experience leading multidisciplinary teams in emotionally complex environments.
• Excellent partnership skills, working across HSCPs, local authorities, NHS and the third sector.
• A compassionate, values driven approach that supports wellbeing, reflection and professional growth.
• Confidence in shaping high quality, impactful services.
• SSSC registration.

Why CHAS?

For the families we support, time is precious, and the work you lead will help families live it fully.

Our 2024 – 2028 Strategic Plan commits us to providing unwavering care from the moment a child is diagnosed through living well, dying well, and beyond into bereavement. As Head of Family Support, you will play a pivotal leadership role in bringing this strategy to life for our family support workforce shaping services, developing people, and ensuring the highest standards of safe, compassionate and effective care.

We Offer:

• Broad national impact: Influence practice across Scotland and contribute to sector wide improvement.
• Flexibility: Based at one of our central CHAS sites (Kinross, Balloch, Edinburgh or Glasgow) with frequent presence in our hospices. CHAS provides care and support to children and families across Scotland with staff bases in Aberdeen and Inverness. This role will require Scotland-wide travel to CHAS sites, local authority and NHS settings and office locations, as well as attendance at external events. Flexibility is essential, and business mileage expenses will be reimbursed. As a family friendly organisation, we recognise that flexibility works both ways, and we will support a balanced and adaptable approach to working hours and locations wherever possible.
• Professional growth: A visible, national leadership role with space and support to excel.
• Generous holidays: 35 days, rising to 40 after five years.
• Pension: Opportunity to join the Local Government Pension Scheme for Scotland, administered by Lothian Pension Fund or continued membership of the NHS Scotland Pension Scheme (if applicable).
• Comprehensive benefits: Including life assurance, wellbeing support, employee assistance programme, discount schemes such as Blue Light and Perkbox, and incremental pay progression.

Further Information and How to Apply

Click apply now and you will be redirected to our careers website where you can access more information and submit your application.

Provisional interview date: 31 March.

Lawrence Batley Theatre, located in Huddersfield, presents a wide-ranging year-round programme of in-house and visiting productions, from drama to comedy, contemporary dance to musical theatre, circus and pantomime. We believe in the power of live performance to bring people together, spark imagination, and strengthen communities. We bring world-class shows to audiences on their doorstep, champion outstanding home-grown talent, and provide a welcoming space for everyone in our community.

Lawrence Batley Theatre is run by a passionate team of arts professionals, volunteers and freelance artists, supported by a committed board of trustees. From front of house to backstage, we are united by a shared belief in the following values: 

• We make an impact - What we do makes a difference to people’s lives every day.
• We are proud - We are a theatre with a heart and we are proud of our people and our place.
• We are creative - We are imaginative and we have a creative approach to everything.
• We are inclusive - Everyone belongs here. No matter their age, disability, gender, race, religion, sexual orientation or personal circumstance.
• We have integrity - We are trustworthy and honest. We strive to be an ethical and sustainable organisation. We do the right thing.

The Head of Finance is a full-time, on-site/hybrid role based at Lawrence Batley Theatre in Huddersfield. The role will lead robust financial governance, reporting and risk management frameworks that ensure probity, transparency and compliance, while enabling confident, informed decision-making. The Head of Finance will work collaboratively across the organisation to develop and monitor business planning, financial strategy and resource allocation; supporting artistic ambition, operational delivery and long-term financial sustainability, and ensuring the highest standards of delivery against agreed targets.

Personal Attributes

• At least 2 years’ experience in a senior finance or financial management role.
• Experience of managing budgets, forecasts and financial reporting.
• Experience of preparing or overseeing statutory accounts and working with auditors.
• Understanding of financial governance, risk management and internal controls.
• Ability to explain financial information clearly to non-finance colleagues.
• Strong organisational skills and attention to detail.
• Good IT skills and experience using financial systems.
• Commitment to equality, diversity and inclusion and to the values of Lawrence Batley Theatre.

Application Deadline: Thu 5 March, 12noon.
Interviews: Thu 26 March
Salary: Up to £37,000 per annum dependant on experience.
Hours: 37.5 hours per week. Hours are flexible and usually fall between 8am and 6pm, with occasional evening work (4 to 6 times annually) required to support Board and the Board’s Finance sub-committee meetings. No overtime is payable but time off in lieu may be taken with agreement of line manager.
Holidays: Annual holiday entitlement is 20 days per year plus bank holiday entitlement. This increases to 25 days per year after the first year’s service. 

For more information please download the recruitment pack, and to apply send in your completed application form and an equality monitoring form to the addresses found on the form by Thu 5 March at 12noon.

The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.

This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.

As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.

1) Strategic Leadership & Governance

• Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
• Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
• Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
• Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
• Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
• Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.

2) Food Partners and Supply

• With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
• Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
• Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
• Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
• Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
• Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
• Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
• Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
• Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.

3) Community Membership Development

• Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
• Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
• Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
• Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
• Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
• Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
• Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
• Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
• Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.

4) People and Culture Management

• Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
• Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
• Champion values-led leadership and effective cross-departmental communication.
• Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.

Health, Safety & Compliance

• Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
• Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
• Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.

Person Specification
Essential Criteria

• Proven leadership experience, including building high-performing teams.
• Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
• Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
• Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.

Desirable Criteria

• Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
• Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
• Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
• Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
• Understanding of customer journeys or service-user engagement.