Head of operations and programmes jobs

Position: Senior Philanthropy Officer – Trusts and Foundations Maternity cover up to 1-year.

Salary: £36,000-38,000 per annum

Reports to: Senior Trusts & Foundations Manager

Location: Shoreditch, East London (Hybrid Model)

Key relationships: UK for UNHCR Head of Philanthropy and Philanthropy Team, Individual Giving Team, UNHCR Private Sector Partnerships division

JOB PURPOSE

UK for UNHCR is looking for an ambitious and proactive fundraiser to work in a Senior Philanthropy Officer role for up to one year’s maternity cover. This role will manage its own portfolio of low to mid-level trusts and foundations and will play a key role in supporting the Senior Trusts & Foundations Manager on the engagement and stewardship of our high-level partnerships, as well as supporting on the delivery of a high-quality supporter experience.

You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. This role is integral to the development of our Trusts and Foundations Programme.

We are looking for someone who is enthusiastic and determined and who enjoys working collaboratively within and across teams, building relationships and inspiring people to support UNHCR’s lifesaving work. You’ll have strong problem solving and communication skills, both written and oral. You’ll be passionate about the refugee cause and UK for UNHCR’s role in supporting refugees around the globe.

Working with our international colleagues, this role will gather information for reports, donor communications and proposals on UNHCR’s key areas of work.

This role will also work across the team to support on growing the trusts and foundations pipeline, through identifying and then building relationships with trusts and foundations aligned with our cause.

Some international travel may be required.

If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

• Work as part of the Private Partnerships and Philanthropy Team (PPH) to develop new opportunities with trusts and foundations in line with UK for UNHCR’s fundraising strategy. This will include supporting and leading initiatives to approach potential supporters.
• Support the development and management of a robust trusts & foundations pipeline and a calendar of opportunities for grant submissions to trusts and foundations.
• Undertake detailed prospect research and identify the most appropriate funding and fundraising opportunities for trusts and foundations.
• Support the development of high-quality concept notes, proposals, reports, and other fundraising products.
• Ensure current partners are stewarded to a high standard
• Support, and at times lead, on cultivation and stewardship events across the PPH team. This could be anything from a webinar to an in-person event for 50+ people.
• Support and lead on the development and execution of strong cultivation and stewardship plans, taking responsibility for keeping these updated and reviewed.
• Help establish an appropriate strategic and tactical response to trust and foundation prospects and supporters in the event of humanitarian emergencies.
• Maintain the Salesforce database with up-to-date and accurate information on trust and foundation prospects and partners.
• Help to raise awareness of, and build vital support for, UK for UNHCR’s unique position to protect refugees and displaced people.
• Work within UK for UNHCR’s due diligence and GDPR policies and processes.
• Ensure accurate income recording and earmarking procedures to facilitate financial reporting.
• Support the PPH team in other activities as requested.
• The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of working in a fundraising capacity with an NGO or INGO to identify, approach, secure and steward trusts & foundations and/or major donors.
• Experience of devising and delivering impactful and engaging proposals and communications to generate income and build relationships.
• Experience of working across a busy team and managing a busy workload.

 Essential Skills/Knowledge

• Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail and ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

Desirable Skills/Experience (not compulsory)

• Experience of working in a complex, multi-stakeholder environment.
• Experience of fundraising at an international development, human rights, or humanitarian NGO.
• Experience organising events

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: midday Monday 18th May

Interviews date: Weeks commencing 18th and 25th May

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Are you excited by the latest innovations on the market to help people overcome barriers to independence?  Are you skilled at seeking out the best deals to pass on to the people who need them most?  Do you have the ability to put people at ease and feel supported?  Are you highly organised and dynamic?  If so, we need you!

An exciting opportunity has arisen to join our team as a Resource Centre Manager.  This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.

You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.

The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources.  You will be line managing a small team of staff and volunteers. 

We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.

This is primarily an office-based role with some travel across Surrey.

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Pension contributions 6% matched with the Pensions Trust

· Access to an Employee Assistance Programme

· Investment in your development

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· A vibrant and friendly team! 

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Closing Date:  Please apply by 9.00 am on Monday 18th May using our application form  

Interview dates: Shortlisted applicants will be offered an interview on Thursday 28th May. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

As a second line IT support engineer, you’ll be the go-to contact for IT queries and incidents, supporting staff across the UK. You’ll deliver exceptional customer service while resolving issues across technologies like Microsoft 365, windows, macOS, active directory, Azure, mobile platforms, and video conferencing tools.

You’ll manage, triage and escalate service tickets, manage with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes.

This is a hands-on and varied role ideal for someone with foundational IT experience who thrives in a dynamic environment and is looking to deepen their technical expertise while delivering high-quality customer service.

About you

You’ll have demonstrable skills and experience working in an IT Support role at first or second line. As a key member of our IT team, you’ll be an active team player with the ability to engage with the people who use our IT systems. You’ll have sound problem-solving skills and be thorough in your approach with an excellent eye for detail.

Highly organised, you’ll be able to manage your time and priorities well and be capable of leading on small and medium project and playing a significant role in larger ones.  You’ll have a proactive approach to continual improvement.

You’ll be able to troubleshoot a range of technical issues in a logical and professional way, resolving incidents and problems efficiently while providing high-quality user support.

You’ll have a working knowledge of supporting Microsoft 365 applications, windows and mac operating systems, Microsoft 365 Admin, Azure, active directory, and remote support tools.

Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written communication in tickets, guides, and user documentation.

You’ll thrive working both independently and collaboratively, with a willingness to travel to other offices or events occasionally and to adapt to changing priorities.

If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Location, hybrid working and salary range

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£31,700 to £33,000 per annum London based

How to apply

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date: Tuesday 12 May 2026 9 am 

Interview date: First stage interview week commencing 25 May 2026

 Second stage interview – week commencing 1 June 2026

We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.

This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.

You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.

Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.

Key responsibilities:

• Leading daily operations across the bike shop and café
• Managing a small team and supporting volunteers
• Driving sales and working towards financial sustainability
• Delivering excellent customer service and building local relationships
• Supporting on-site training and development activity

What we’re looking for:

• Experience managing a service, project or small business
• A hands-on approach and confidence taking ownership
• Strong organisational and people management skills
• A commercial mindset with a passion for social impact

You don’t need to be a bike expert — just a willingness to learn.

What we offer:

• The chance to build and grow a new social enterprise
• A supportive and friendly working environment

Harris Hill is recruiting for a Part Time Finance Manager for this Performing Arts Charity based in Central London (Hybrid)

• Salary: £45,000 FTE (Actual Pay is £27,000pa)
• Annual Leave: 28 days
• Hybrid Working: A fixed day, (Wednesday’s) is a minimum day in the office per week, is required.
• Working Hours: 21 hours per week.
• Location: Central London

THIS IS AN URGENT POSITION, SO PLEASE APPLY IMMEDIATELY

Key Duties and Responsibilities

• Preparing quarterly management accounts, cashflow forecasts and other financial reports and analysis to an agreed timescale and as required by Trustees and staff.

• Working with the CEO and Senior Leadership Team to prepare annual budgets, financial plans and project budgets as required.

• Maintaining a clear and consistent chart of accounts within Xero and utilising Tracking Categories effectively to enable localised project or departmental reporting.

• Managing the purchase ledger, ensuring that suppliers and contractors are paid in a timely fashion, and that all such expenditure is recorded appropriately within the accounting system.

• Working with budget holders to support them in the management of their budgets, providing regular financial updates.

• Processing all grant payments awarded through the Charitable Fund, and providing accounts of all income received related to grant giving programmes.

• Updating the records and projections on its investment income, based on updates from the Investment Managers.

• Managing and preparing VAT returns, and ensuring compliance with HMRC, including computation of a non-business input tax recovery restriction.

• Ensuring the Charity comply with all HMRC legislation requirements providing reports accordingly and on time, and supporting the Head of People, Operations and Finance submit the Charities Commission Annual Return.

• Maintaining the asset register.

• Maintaining in all respects the Cloud based accounting systems (Xero)

• Liaising with the outsourced payroll bureau to accurately deliver monthly staff payroll, pensions and monthly and end of year PAYE/NI returns.

• Ensure staff pension payments are accurate and meet statutory deadlines.

• Ensuring that invoices are prepared and coded to the correct budget area, payments are processed, and debtors are managed.

Training & Commercial Manager (Maternity Cover – 9 Months)

The Role

The Royal Statistical Society (RSS) is an internationally respected professional body with over 12,000 members, dedicated to advancing the use of statistics and data for the public good. Our commitment to training and professional development is central to our mission, helping individuals and organisations put data at the heart of understanding and decision-making.

We are seeking an experienced Training & Commercial Manager to oversee the operation, promotion and delivery of the Society’s flagship training and commercial activities during a maternity cover period.

You will lead the management of our entire training portfolio, ensuring high‑quality course delivery, coordinating and supporting trainers, and building strong relationships with clients and stakeholders. You will ensure RSS training reflects current market demand, is well planned, financially robust and positioned for sustainable growth. Alongside training, you will oversee the Society’s smaller advertising income streams, including Significance magazine and the RSS jobs board, ensuring effective administration, customer satisfaction and sustainable revenue growth.

On a day‑to‑day basis, you will manage the full operational delivery of the training programme – coordinating logistics, maintaining clear communications with trainers and delegates, responding to enquiries, and overseeing the Moodle learning platform. You will manage key financial processes including invoicing, budgeting and reporting, and act as the central point of contact during live course delivery to ensure smooth and professional execution.

Finally, working closely with colleagues from across the organisation, you will develop effective marketing campaigns to promote training and commercial activity, drive bookings and achieve financial targets. You will also contribute to cross‑organisational projects, including the RSS website redevelopment, ensuring training and commercial activity is effectively integrated across the new site.

Your main responsibilities

• Own the end‑to‑end delivery of RSS training – planning, scheduling, coordinating and supporting every course.
• Liaise directly with trainers and clients to build relationships and deliver a polished, professional experience across virtual and in‑person formats.
• Implement engaging marketing campaigns to drive bookings, raise awareness and achieve targets.
• Maintain accurate financial records and processes including budgeting, forecasting, reporting, invoicing and reconciliation.
• Deliver continuous improvements across operational systems, including the RSS Moodle platform.
• Manage RSS advertising products, ensuring smooth customer journeys and successful promotional campaign delivery.
• Play a key role in the RSS website redevelopment, shaping how training and commercial activity appear and function online.
• Monitor performance, track KPIs and provide insights and reporting to support business decisions and drive income growth.

Who are we looking for

• Previous experience managing a successful training or events business.
• A strong commercial focus with experience of working in revenue‑generating environments.
• Ability to engage across multiple stakeholders with strong relationship management and customer service skills
• Able to drive day to day logistics and ensure smooth, effective business operations.
• Experience of delivering exceptional levels of customer satisfaction.
• Excellent prioritisation skills with an ability to juggle competing deadlines and activities.
• Comfort with CRM systems, financial processes and Microsoft Office.
• A positive, collaborative and solutions‑driven approach.

Contract Terms

• Competitive salary: £37,897 pro rata.
•  9-month maternity cover.
• 35 hours per week (flexible working available).
• Hybrid working with minimum two in‑office days (London office).
• 25 days’ annual leave pro rata + bank holidays + Christmas closure.
• Pension with up to 10% employer contribution.
• Occasional UK travel.

Apply now

If the above sounds like you, we’d love to hear from you!  To apply please upload your CV and a cover letter (no more than two sides of A4) outlining your relevant skills, experience and why you would excel within this role.

Applications close: ​Monday 4th May 11.30pm

Business Manager

Location: Kendal, Cumbria (with regular travel across Cumbria and to our site in Carlilse)

Salary: £42,830 per annum, plus 9% pension contribution.

Duration: Full-time (35 hrs per week) fixed term for 3 years (with possibility of extension).

The role offers a unique opportunity to lead the business development and management of the Trust’s consultancy (Cumbria Wildlife Consulting (CWC)) and commercial plant nursery, ensuring they together provide a high-quality integrated service, meet financial targets, and align with the Trust's mission to protect and restore Cumbria’s natural environment, and inspire action. 

Since 2023, the Trust has run a semi-commercial nursery at its Gosling Sike site near Carlisle, providing local provenance, peat-free plug plants for use in our projects, but also selling to partner organisations. The Trust has recently secured funding to expand its operation, increasing capacity and enabling more efficient production.  

In addition to the above, the role will also build new, high-value strategic partnerships and business relationships with a focus on identifying and developing new business opportunities within the nature economy.

What we are looking for:

An individual who is enthusiastic and passionate about delivering nature’s recovery in Cumbria, but who is also business-minded with a proven track record of working in a commercial environment. They should possess the relevant skills, experience and confidence to grow new business ventures, taking them to the next stage. Applicants should be self-motivated, organised and have experience of leading teams both remotely and in person. A full driving licence and access to a car with business use insurance are desirable.

CV’s will not be considered.

To apply, please click on the link below.

Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 25 May 2026

Assessment Day at MSSC NSC: Tuesday 2 June 2026 

The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.  

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

 About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows

• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems  
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent  support to volunteers.

• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers.

• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner

• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary

• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks

• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards

• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• A strong understanding of the voluntary and community sector, ideally within the youth  sector
• Experience of managing or supervising a large team

Desirable 

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first-class customer service
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
• Experience developing processes which are targeted at both internal and external audiences
• Experience of leading projects manging change with various stakeholders

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. 

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026

JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026

EVENTS MANAGER (Foodbank)

OASIS HUB WATERLOO

Hours: Up to 32 hours per week (0.8FTE)

Contract: 1-year fixed term (with view to extend)

Salary: £26,980 per annum (including London Weighting) £33,725 for 1FTE

 We are looking for a person with:

· Great character, chemistry and competency.

· Recent and proven experience managing events that have raised significant funds.

· Progressive and successful experience and approaches in fundraising.

· First class team spirit and cohesion.

Is this you? Great – read on.

Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.

Purpose of job

This role will lead on Events management for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank (which is part of Oasis Hub Waterloo) and our associated services.

To apply please email your CV (max of two pages) and a Supporting Statement.

Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through events.

Inspire and impress us!

Return your CV and Supporting Statement by 5pm on Sunday 10th May 2026

Face to face Interviews will take place in Waterloo on the 14th May 2026.

If you want an informal chat about this role, get in touch with Stu (Head of Youth Services and Fundraising at Oasis Waterloo). Please visit the Oasis Charity Jobs Website for further details. 

As part of the package, Oasis offers:

· Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1136965

Purpose of the job

As Corporate Partnerships Manager, you will be joining a supportive and highly ambitious Corporate Partnerships Team sitting within the wider Fundraising Department. You will work closely with colleagues across Fundraising, Communications and Marketing, Delivery and Impact, collaborating to maximise the value and impact of corporate partnerships.

You will be working across both account management and new business, building on your knowledge and expertise across these two disciplines to proactively spot new income generation opportunities for the charity, as well as unlock non-financial support through skills-based volunteering, pro bono projects, and collaborative communications and brand engagement opportunities. This role also includes line management responsibilities.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.

 As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

 We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come.

Key responsibilities

Account Management

• Lead on the account management of a portfolio of UK Youth’s high-value corporate partners, maximising income and wider partnership value for UK Youth.

• Work cross-organisationally to design and deliver high-quality engagement opportunities for new and existing partners, with a focus on skills-based volunteering, pro bono support, commercial products, and integrated communications, storytelling and brand engagement opportunities.

• Collaborate closely with Communications and Marketing to amplify partnerships, ensuring strong visibility, compelling storytelling and mutual brand value.

New Business

• Work closely with the Head of Corporate Partnerships and Corporate Partnerships Manager (New Business) to build and maintain a strong, well-qualified pipeline of new opportunities.

• Proactively approach new companies within priority sectors, developing and delivering high-quality pitches and tailored propositions to secure new partnerships.

• Support the team to conduct thorough due diligence and capacity analysis on new partnerships and re-funding opportunities.

Line Management and Team

• Line manage one Corporate Partnerships Officer who primarily supports account management, while also contributing to new business activity, enabling them to deliver excellent partnership management and identify opportunities to maximise income and support.

• Uphold and maintain account management and new business processes, including individual stewardship plans, accurate recording of activity on the CRM, income pipeline tracking and due diligence.

Experience We're After

We welcome candidates with relevant professional or transferable experience, including equivalent experience gained outside corporate fundraising.

• Experience of managing high-value corporate partnerships, with a strong focus on account management.

• Experience of prospect research and contributing to pitching, proposal development or bid processes.

• Experience of line management, with the ability to motivate, support and develop team members to deliver high performance.

• Experience of working in a fast-paced environment across multiple projects and priorities.

• Experience of project management, including planning and delivery of partnership activities.

• Experience of working within a fundraising or target-driven environment.

• Experience of delivering successful employee engagement initiatives, including skills-based volunteering and pro bono programmes.

• Experience of working collaboratively with Marketing and Communications teams to deliver partnership-related content, campaigns or storytelling.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 4th May 2026 at 23:59pm (midnight)

Provisional Interview Dates: 13th and 14th May 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. Approx. one day a week in London but we are open to a range of flexible working options in line with Crisis’ Hybrid-Working Policy.

Salary: £56,123 per annum

Here at Crisis, we’ve launched a new brand, marketing and fundraising strategy which centres around four growth areas we’ve named the ‘Fab Four’: regular giving, mid-value, high-value and legacy. Three of these areas sit within the Individual Giving team so it’s an exciting time to join the organisation, to be bold, make a real impact and embed this new approach and strategy.

We’re looking someone with a strategic mindset someone who can really shape and grow our current acquisition programme and lead the team to create a high-performing plan to grow our community of supporters and build a sustainable income pipeline. We are looking for someone who is energised by growth, has creative ambition, an analytical brain and is passionate about being part of an organisation who will end homelessness.

About the role

As a Senior Lead in Individual Giving, you will shape and deliver multi-channel acquisition activity, managing significant multi-million-pound media budgets and agency partnerships to recruit new supporters at scale. Our flagship Crisis at Christmas appeal is a key moment in the year, and you will use it as a springboard to attract new donors and bring them into the wider movement. With a clear focus on lifetime value, you’ll attract the right audiences and ensure our acquisition activity is both cost-effective and supporter centred. Currently our acquisition programme consists of DRTV, Digital, Door Drop, Inserts and Face to Face fundraising.

You will lead a newly formed high-performing acquisition team of five and have the opportunity to shape the team’s strategy, ways of working and approach to acquisition at Crisis. You’ll work collaboratively across departments to ensure we deliver ambitious income targets while also strengthening sustainable income streams such as regular giving, legacy, and repeat giving. This role is crucial in building a balanced, future-focused fundraising portfolio that supports our ten-year strategy and helps end homelessness for good.

As a senior leader you will work flexibly across the Individual Giving portfolio — supporting both your own campaigns and the wider team’s objectives. You’ll help allocate resource across acquisition and development as priorities shift, ensuring our collective efforts drive sustainable income growth and long-term supporter value.

You have collective responsibility with your lead peers in the expansion of year-round campaigns, Regular Giving and Legacy expressions of interest. These are our team goals, in which we all play our part.

About you

• A commitment to ending homelessness and to Crisis’ values of being bold, impactful, collaborative and equitable.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience leading, supporting and coaching a team through a busy period while maintaining performance, wellbeing and supporting development.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience in the strategic planning and delivery of large-scale, multi-channel donor acquisition programmes.
• Strong analytical and data-interpretation skills.
• A track record of delivery growth, strong ROI and optimising and improving acquisition campaigns and programmes.
• Experience managing significant budgets across income and expenditure.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 29th April 2026 at 23:59

Interviews will take place on the 13th, 14th and 15th May 2026 via Microsoft Teams (online)

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

12 Month Fixed Term Contract | Full Time | Circa £45,000+

Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are looking for a strategic and driven PR Manager who can lead the delivery of impactful, insight-led communications that raise the profile and reputation of the RAF Benevolent Fund. You will bring strong experience in developing and executing multi-channel PR campaigns, building media relationships, and delivering compelling storytelling that demonstrates real impact. Confident operating at both a strategic and operational level, you will work collaboratively across teams to align PR activity with fundraising, welfare, and organisational priorities, while managing reactive media, reputation, and crisis communications with sound judgement. With experience of reporting on performance and leading others, you will play a key role in strengthening our brand, driving engagement, and ensuring consistent, high-quality communications across all channels.

Additional Information

· Standard DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 28th April 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Our Events & Communications Senior Coordinator role sits across all three of our garden sites, supporting our income generating private venue hire as well as our community facing workshops and event programme. Working closely with all parts of the organisation, this person helps to tell the story of the charity through our social media, website, newsletter and other channels.

Key Details

• Time commitment: 5 days a week (this can be organised flexibly depending on what the event schedule requires, which will include some evening and weekend work). Possibility of four day contract, to be discussed, salary pro-rata.
• Contract: This role is a fixed term maternity cover: August 2026 - September 2027
• Salary: £34,000
• Applications due: 17th May 2026 at 11:59 p.m
• Interviews held 1 or 2 June 2026
• Start date August 2026 ideally

Job Purpose: To promote the New Story Garden, Floating Garden and Paper Garden in King’s Cross and Canada Water as event spaces for private and commercial use. To be responsible for delivering the annual events plan and associated budget in order to generate a profit to be reinvested into our community and youth programmes and build of community gardens. To organise and run events in the spaces and manage a team of people where needed depending on the size of the events. To produce communications and marketing materials for the organisation according to agreed style guides and templates.

Main Duties and Responsibilities

The role has 2 main strands:

1. VENUE HIRE & EVENTS Communicating venue hire and supporting partnerships with corporates and individuals to aid fundraising, and leading on the facilitation of those events
2. COMMUNICATIONS AND CREATIVE CAMPAIGNS Supporting the wider work of the team by communicating our objectives and achievements, maintaining an engaging and imaginative stream of content that allows GG's work to reach new audiences

Development and strategic

• Work with the Global Generation team to deliver communication strategy highlighting the achievements and objectives of the organisation and building our brand
• Contribute to existing vision, business plan and implementation for venue hire and events at Global Generation
• Jointly responsible for ensuring that venue hire and the events programme makes a profit, working towards an agreed target

Events Planning & Delivery

• Develop, promote and deliver a programme of events in our garden sites, emphasising the uniqueness of each site, as well as assist with larger fundraising events
• Customer relations: First point of contact for new bookings and enquiries via phone and email ; Conduct site visits for potential clients
• Financial & event administration: Draw up quotes for hire costs, process and approve invoices & payments, manage events budgets, track spending and income, manage contracting, scheduling, menus, brochures and terms and conditions (parts to be carried out by Office Assistant)

Partnerships and relationships

• Actively maintain relationships and networks with individuals, organisations and developers
• Understand, value and work together with the GG team to ensure that there is a good balance between commercial priorities and community priorities, to avoid clashing with or limiting the use of spaces for educational and community events. Where possible add value by merging commercial and community.

Communications and Creative Campaigns

• Support delivery of existing communications strategy across the organisation, including monthly newsletter, regular social media schedule, practical copyediting, typesetting and design support for annual outputs.
• Create and deliver creative communication materials and publications for use in the media and online that help bring Global Generation’s work to life
• Utilise existing branding guidelines and templates to create consistent social graphics, newsletter headers and venue hire documents

For full list of tasks and responsibilities, see the JD on our website.

Essential Skills and Experience

• Fluent in written and spoken English.
• Proficiency in G-suite and/or Office 365 programmes
• Experience using social media platforms including Facebook, LinkedIn and Instagram (for creating & scheduling content)
• Experience using photo or video editing software, Adobe Suite, Canva or Capcut or other similar software.
• Experience coordinating or planning events or organising space hire.
• Experience managing relationships with internal and external partners and stakeholders
• Experience with Squarespace or other website management software
• Good time management and organisational skills

Organisational Context: Founded in 2004, we grow food, people and community for a fair and just world. Our vision informs our two charitable aims which are the guiding principles for our work:

• To provide opportunities for the direct experience of natural wilderness environments for children, young people and adults
• To support young people to develop their full potential so they are able to contribute positively to society and the environment We operate in the boroughs of Camden, Islington and Southwark and work with people of all ages, particularly children and young people.

Working from educational and bio-diverse garden spaces such as the Story Garden and Floating Garden in King’s Cross and the Paper Garden in Canada Water, we combine activities such as urban food growing, supporting bees, carpentry, cooking, and healthy eating with dialogue, storytelling, creative writing, performance and art, silence and stillness. These practices help us to create the conditions for people to come together in a fuller and more connected sense of who they are and what they are a part of and, from that space, to practically and creatively contribute to ecological and social change. We offer our inner city garden spaces for venue hire and events to raise funds towards our charitable aims. This role is based across our sites - Story Garden and Floating Garden in King’s Cross and Paper Garden in Canada Water. You will work with all members of the team, and most closely with the Head of Fundraising, Joint CEO, Operations Manager and Operations Assistant.

Benefits to working with Global Generation We offer 25 days holiday per year, plus all bank holidays. We aim to create a supportive, creative and rewarding environment for you to work in. All members of staff are part of collaboratively developing how we work as an organisation. We do this through offering staff lunches, weekly team meetings, reflective spaces to learn together, away days and residentials which give us an opportunity to come together to reflect and explore different aspects of our work and collectively contribute towards the vision of the organisation. There are also opportunities for job related training and coaching as part of your own personal development, the opportunity to slow down, plan and reflect during the winter, and the possibility for additional support if the need arises through our Employee Assistance Programme. 

Download full JD and application form through our website.