Head of supporter experience jobs
About Us
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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Summary
We have an opportunity for a Marketing Specialist Apprentice to support the Central Quadrant of Harris secondary academies, helping to identify, attract and engage our communities.
Working with the Assistant Director and Principals from the Quadrant, you will have the opportunity to support with our Academy marketing strategies, including social media channels, newsletters, events and create graphic designs, images and videos for both organic and paid campaigns. You will also work with the Federation Talent Attraction Partner.
This is an apprentice role with a fixed-term duration of 18 months. Your learning will be supported by the completion of the Multi-Channel Marketer Level 3 apprenticeship programme.
The Central Quadrant academies are based in Southwark, Lambeth, Wandsworth, Croydon and Bromley and the successful candidate will be part of the academy team. We can be flexible on your base academy within the Central Quadrant.
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Main Areas of Responsibility
Your responsibilities will include:
- Developing and implementing marketing and communications strategies, primarily focussing on student and staff recruitment and improving brand awareness
- Designing and generating mixed media content for use on academy websites and relevant social media to increase brand awareness and drive engagement
- Managing day-to-day social media posting and platforms
- Helping to develop compelling campaigns that resonate with our target audiences
- Ensuring brand consistency across all communications and external media
- Writing, editing, proofreading and publishing press releases and academy newsletters
- Monitoring and adjusting campaigns to meet budget and performance objectives
- Using data analysis tools to record, interpret, and analyse campaign performance, and creating and delivering actionable reports driven by these insights
- Conducting ongoing research into audiences, preferences and trends
- Researching and generating ideas to maximise audience engagement
- Performing keyword research to identify trends and develop content which improves SEO, discoverability, and engagement
- Using industry standard packages to edit content
- Photographing and videoing events and activities at the Academy and cataloguing and maintaining the Academy digital photo library
Qualifications & Experience
We would like to hear from you if you:
- Are skilled in writing tailored messages for different audiences
- Are a creative thinker with the capacity to create engaging campaigns
- Take ownership and deliver consistently high standards of work
- Are able to write clear and concise briefs for design and digital projects
- Are open to working in an AI-driven environment and improving processes
- Can demonstrate excellent interpersonal, written and spoken communication and presentation skills
- Have an innovative mindset and approach to tackling problems
- Have the ability to understand and discuss technical concepts
- Are a solution orientated individual who likes to work in an evidence-based approach
- Are able to multitask and work on multiple projects whilst prioritising objectives
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
This post is offered as a secondment/fixed term opportunity for 6 months
£53,600 - £57,778 (pro rata for part time)
We have an exciting opportunity for someone to join us as a Senior Service Manager in Camden, specifically overseeing the housing management element of our accommodation services with Camden alongside our Regional Head. The pathway includes vital accommodation services such as high need 24-hour services high accommodation & semi-independent accommodation, supporting over 150 clients across the borough.
In the role of Senior Service Manager, you will:
- Focus on the continued development and improvement of housing management within these services, best practise around this and maintaining strong compliance
- Ensure we have high quality accommodation for those that access St Mungo’s accommodation services in Camden
- Support, motivate and manage Service Managers and teams across multiple sites to ensure they can deliver a high standard and effective service to clients in relation to housing management, encouraging a person-centred approach in line with our recovery ethos and within psychologically informed environments.
- Work closely with the Regional Head to contribute and lead on the promotion, strategic and operational planning of the service (in relation to housing management) within St Mungo’s and the sector
- Build highly effective relationships with partners, landlords, commissioners, and other relevant agencies to deliver an effective service in relation to housing management
- Work with services to ensure our buildings are welcoming, safe and psychologically informed environments
- Ensuring voids and repairs are manged to a high standard
- Working with teams to ensure that Health & Safety tasks are all completed on time and to a high standard
We support a flexible approach to work with opportunities for agile working; from home, and other St Mungo’s London or regional locations.
About you
We’re looking for someone who can lead a coordinated, consistent and strategic approach to housing management replated work across our Camden Accommodation services. If you bring the following, we’d love to hear from you:
- Have experience in housing management and support services
- Excellent communicator and able to use influencing skills in advising and supporting colleagues
- Methodical, highly organised, and able to manage multiple priorities and projects under pressure.
- Good working knowledge of housing management processes (including voids, rents, repairs, H&S tasks within an accommodation setting etc).
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 25th March 2026
Interview and assessments on: 1st April 2026
What we offer
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Excellent Development and Growth Opportunities
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A Diverse and Inclusive Work Place
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Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Join our growing organisation and help us to improve the diagnosis, treatment and care of lymphoma.
Public and Patient Affairs Coordinator
Contract: Permanent
Hours: Part-time, 15 hours over three or four days
Based: Based at head office in Aylesbury, Bucks. This is a hybrid role
Salary: £25,000 (pro-rata: £10,714 for 15 hrs per week)
About the Role
This is an exciting time to join us as we develop and invest to do more for people affected by lymphoma and to amplify the patient voice to decision makers. We are now looking for someone to support our Public and Patient Affairs Advisor in this growing area of work for the Charity. This is the perfect role for someone who has:
- Strong administrative and organisational skills with the ability to juggle multiple priorities.
- Excellent written skills with great attention to detail.
- Good digital skills and willingness to learn new systems.
- Great team-working skills and ability to communicate and collaborate effectively and sensitively.
This is a new and key post to support this work which has grown over the last few years as we have inputted into more projects and had more external requests for patient support. The postholder will help us reach our policy goals to improve early diagnosis, access to treatment and care, patient involvement, and long term quality of life for people affected by lymphoma.
Additional information:
This is a hybrid role, offering the flexibility of office-based and home working. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period, as needed for meetings or to meet the needs of the role.
About Us
Lymphoma Action is the UK’s leading charity dedicated to lymphoma, the UK’s most common blood cancer. We’ve been providing expert information and wide-ranging support for 40 years, helping thousands of people affected by lymphoma.
Closing date: Tuesday 7 April 2026, 12pm
Interviews: Thursday 16 April 2026 in Aylesbury
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
No agencies please.
This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.
The Role
Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.
Key Responsibilities
- Manage the day-to-day delivery of a portfolio of membership services and programmes.
- Lead and support a small team, overseeing performance, workload and development.
- Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
- Investigate and respond to service-related enquiries or complaints.
- Conduct research to understand member needs and identify opportunities to improve services.
- Support the development of new products, services and partnerships.
- Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
- Build strong relationships with internal teams, members and external partners.
You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.
You will need to demonstrate:
- Excellent organisational and administration skills with strong attention to detail
- Experience delivering or managing services, programmes or projects
- Strong customer service and stakeholder engagement skills
- Experience researching, analysing information and making recommendations
- Confidence managing multiple priorities, improving processes and handling difficult situations
- Experience leading or supporting a small team
- Strong written and verbal communication skills
- Good attention to detail
- Good IT skills including MS Office, mainly Excel
Why Apply?
This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Join WithYou as an Administration and Compliance Manager in Bournemouth.
At WithYou, we support people to make positive changes in their lives. We are looking for an organised and motivated Administration and Compliance Manager to lead our administrative and compliance functions in Bournemouth, ensuring the service runs efficiently while maintaining a strong focus on the people we support.
WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging, but always rewarding. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. We work collaboratively to provide the best support and treatment to anyone who needs it.
Please refer to the linked job description to support your application.
This is a full time, permanent position with a salary of £29,272.60 - £44,290 per annum.
Please note: This role may close earlier than 25th March 2026 if we receive a high volume of applications, so we encourage you to apply as soon as possible. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.
Job Description
As Administration and Compliance Manager, you will oversee the administrative systems that underpin our service delivery in Bournemouth. You will manage an administrative team, ensure compliance with organisational and regulatory requirements, whilst driving a culture of strong performance and continuous improvement.
You will support the Head of Service Delivery with budgeting and reporting. Working closely with operational colleagues, you will ensure administrative processes are efficient, reliable, and centred around the needs of the people who use our services.
The successful applicant will have a positive approach to working in a dynamic environment with a commitment to facilitating the provision of meaningful support to those who present to our service, achieving this by supporting the existing dedicated team in Bournemouth.
Company Benefits
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Essential Skills
We are looking for someone who brings strong organisational skills, leadership experience, and a commitment to delivering high-quality support. You will have:
- A successful track record of providing efficient and reliable administrative support
- Demonstrable experience of working in an office environment
- Evidence of placing service users at the heart of an organisation’s work
- Experience working effectively at a management level, including leading or supervising staff
- A proven track record of creating and maintaining a strong performance management culture
- Evidence of compliance and auditing
- Demonstrate budget management and reporting
- Excellent IT skills
- The ability to organise priorities, maintain compliance standards, and support teams to perform at their best
- A driving license and access to a vehicle as travel between our sites will be required
For more information on the role and its responsibilities please see the linked Job Description.
About Us
WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.
Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.
Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.
Creating an Inclusive Environment
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.
As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
Please review our Recruitment Frequently Asked Questions before submitting your application.
To see a world where anyone seeking help feels welcome, not judged, and can get support, when and where they need it


The client requests no contact from agencies or media sales.
Community Employment Consultant
We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners.
Position: Community Employment Consultant
Location: London, Hybrid
Salary: £30 - £35k per annum
Contract: Permanent, full time 37.5 hours per week
Closing Date: Thursday 2nd April
About the organisation:
This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by:
- Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team.
- Take employers into prison to interview Candidates. Some job offers are made there and then.
- Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment.
About the role:
As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates.
Key responsibilities include:
- Build strong relationships with the relevant prison staff.
- Support the Head of the Inside Job programme to engage employers and plan monthly interview days.
- Develop relationships with local and national employers and to promote the service and create employment opportunities for participants.
- Work with the team to develop and implement a strategy to identify and target local and national employers.
- Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations.
- Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support.
About you:
To be successful in the role of, you will need the following skills and experience:
- Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role.
- An empathetic and understanding approach when working with Candidates.
- A good understanding of the barriers faced by people with convictions in accessing employment.
- An interest in employment, The Local Labour Market and Industry trends.
- Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others.
- Strong administration skills with IT (MS Office) and well organised.
- You will have strong writing skills and will be able to write good CV’s and Disclosure Letters.
Although not essential, experience of Recruitment or Case Management would be desirable.
In return:
As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking.
The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system.
Recruitment Process:
Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population.
Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team.
Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview.
Step Four: As a final part of the process, you’ll be invited into the office for coffee with the team in London.
Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
We’re currently looking for a Senior Workplace Officer, offered on a fixed term basis of 12 months to help us deliver our mission. This a full-time position working 35 hours per week with flexible days that suit individual needs while delivering on business needs. This role will be mostly based in our London office with weekly flexibility where practical.
What’s it like working at the IOP?
The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance and dental insurance
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Act as ‘the conductor’ of our rented office and meeting room spaces working with both internal and external stakeholders to provide consistently positive, welcoming, and inclusive experience.
- Directly line managing the receptionist and the AV technician, as well as oversee temporary or permanently based contractors to meet the building resourcing needs.
- Budget management inclusive of actuate recharging, invoicing external companies, and spending monitoring.
- Oversee the delivery of the front of house service and standards of the IOP staff office through supplier relationship management, maintaining stock levels, and effective logistics tracking.
- Ensure compliance and health and safety regulations, safeguarding requirements, security, alcohol licence requirements and any other relevant IOP policies.
Projects you may work on include:
- Being part of the organisation committees for all IOP events working closely with the departments involved.
- Review of our building revenue and how we can maximise this without conflicting with IOP operations.
- Space management and storage both onsite and externally.
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Membership, Conferences, Science & Business Insights, Compliance, and CEO office IOP teams.
- Members and external partners who rent meeting room space or use our member facilities.
- Our tenants and serviced office companies.
Ideally, we hope you’ll apply if you bring:
Essential:
- Significant experience with organising events including using room booking systems, catering provisions and AV operational knowledge.
- Experience of line management and supplier management.
- Experience with budget management including invoices processing and raising.
- Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
- An IOSH Managing Safely certification or similar is essential.
- Be first aid and emergency marshal qualified is essential.
Nice to have:
- Working for charities to understand budget restrictions and be creative with solutions.
- Working within the rented meeting room space industry and with knowledge of marketing or price pitching.
- Hold an alcohol licence (please note they must be willing to hold one).
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Development Phase: Visitor Destination Development Manager
Fixed Term to November 2027
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Visitor Destination Development Manager to transform our flagship nature reserves into pioneering places that inspire hope, drive action for nature and open their doors to everyone.
This is a rare opportunity to project manage a National Heritage Lottery funded development programme at a pivotal moment. You'll oversee specialist consultants across visitor experience, accessibility, commercial development and community stewardship; coordinate our project Steering Group and ensure the programme is rigorously evaluated and reported to our funder.
But this role is about more than process. You'll bring a wealth of experience and the confidence to drive real change – taking colleagues on the journey with you, building consensus and laying the groundwork for what comes next. Critically, you'll make sure everything we learn shapes the next chapter of development for our Flagship Nature Reserves.
You'll bring proven experience of managing complex, multi-strand programmes, ideally within the heritage, conservation or visitor destination sector, along with a track record of commissioning and managing external consultants to deliver high-quality outcomes. Strong stakeholder management skills are essential as you'll need to bring colleagues along on a shared journey, whilst managing funder relationships and reporting with rigour and care. You'll be able to synthesise complex information into clear recommendations and actionable next steps and communicate with confidence at a senior level. Above all, you'll be collaborative and inclusive, with the drive to embed learning and lasting change within the organisation.
The client requests no contact from agencies or media sales.
Your new company
We are seeking an experienced HR Change Consultant to support a major organisational change programme at a leading London university. This role will play a key part in shaping and delivering people-related change activities across academic and professional services functions.The ideal candidate will bring proven experience operating within highly unionised environments, strong knowledge of higher education structures and academic frameworks, and hands-on expertise in managing restructures and redundancy processes in a compliant, sensitive, and collaborative manner.
Your new role
- Partner with senior HR leaders, change leads and faculty/department heads to design and implement people-focused change interventions.
- Lead on end-to-end organisational change activities, including consultation planning, restructuring, selection processes, and redundancy management.
- Develop and deliver change plans, impact assessments, communications, and engagement strategies aligned to university policies and employment legislation.
- Build strong working relationships with recognised trade unions; manage formal and informal consultations, negotiate where required, and support constructive dialogue.
- Provide expert advice to senior stakeholders on academic structures, grading frameworks, career pathways, workload models and associated policy implications.
- Ensure all change activities follow best practice, employment law, and university governance processes.
- Support managers through change conversations, capability building, and HR decision-making to ensure consistent and fair outcomes.
- Analyse workforce data, organisational design proposals, and role profiles to identify risks, opportunities, and areas requiring further refinement.
- Prepare documentation including consultation packs, FAQs, meeting notes, business cases, and outcome letters.
- Support post-implementation activities such as transition planning, embedding new structures, and capturing lessons learned.
Essential Experience & Skills
- Extensive experience as an HR Change Consultant, HR Business Partner, or similar HR role delivering large-scale organisational change.
- Strong background working within unionised environments, with proven ability to navigate complex industrial relations.
- Understanding of higher education or academic settings, including academic frameworks, career pathways, and governance structures.
- Demonstrable experience managing redundancies, restructures, and consultation processes in compliance with UK employment law.
- Skilled at stakeholder management, particularly with senior leaders, academic governance groups, and employee representatives.
- Strong analytical skills with the ability to interpret data, organisational design proposals, and role requirements.
- Excellent communication, facilitation, and negotiation skills.
- Ability to work at pace on multiple workstreams within a large, evolving change programme.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
OUTDOOR EDUCATION CENTRE MANAGER THE DAM
Hours:
35 hours per week
(Will Include Some Evening and Weekend Work)
Salary:
£34,594 p.a. - £37,624 p.a. - MYA Grade 7 Point 25-28
Fixed Term Funded to 31st January 2030
(With the Potential to be Extended to 31st January 2032)
Merseyside Youth Association is seeking an energetic and visionary Outdoor Education Centre Manager to lead our lakeside Outdoor Education Centre (based on the Lord Derby Estate in Knowsley) into its next exciting chapter.
You’ll be the driving force behind the Centre’s direction, designing imaginative outdoor programmes for children and young people including those who may never have experienced the outdoors before.
Alongside the outdoor delivery, you’ll bring strong commercial flair: developing and delivering a robust income generation strategy, managing budgets, securing grants, expanding school and corporate bookings, and positioning MYA as the provider of choice for outdoor education locally and beyond.
You’ll build meaningful partnerships, drive targeted marketing, track both impact and financial KPIs, and ensure our programmes not only change lives but also sustain the long-term future of the Centre.
If you’re driven, innovative, and passionate about shaping inclusive outdoor experiences that help young people grow in confidence and joy, this is your opportunity to lead something remarkable.
Note: As part of your application please make sure you highlight how you meet both the Essential and Desirable elements of the job specification.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Monday 23rd March 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Empowering Curators Programme Manager
Hours: 0.5 FTE, 17.5 hours per week
Contract: FTC until August 2027
Salary: £36,400 per annum, pro rata
Location: King’s Cross, London
Who are we?
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We are seeking a Programme Manager to support the delivery of Empowering Curators, a multi-year programme designed to accelerate the careers of Global Majority curators and support organisational change across the UK museum sector.
Working with the Head of Programme Delivery and colleagues across Art Fund, you will coordinate day-to-day programme activity, support Fellows and host organisations, manage events and communications, and contribute to evaluation and reporting. You will build strong relationships with partners across the museum sector while ensuring the programme runs smoothly and delivers meaningful impact.
This is an exciting opportunity for someone with strong project management skills, experience in arts or cultural programmes, and a commitment to equity, inclusion and sector development.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on 6 April 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Service Manager - (South Manchester)
Be the difference for young people facing homelessness.
Location: Safestop Manchester
Salary: £37,380 per annum
Closing date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
We are looking for an inspiring Service Manager to lead our supported accommodation for young people in South Manchester. You’ll oversee a skilled team delivering safe, high‑quality support to clients—helping them stabilise, build independence and progress confidently through the Manchester pathway. Your leadership will shape a service where young people feel secure, respected and empowered.
In this hands‑on role, you’ll drive operational excellence, ensuring strong safeguarding practice, effective partnership working and consistent contract compliance. You’ll manage budgets, performance, reporting and health & safety while strengthening relationships with the commissioners, and community stakeholders. If you’re a proactive problem‑solver who thrives in a fast‑paced, collaborative environment, this is an opportunity to lead a service that makes a tangible impact every day.
In this role, you will:
• Lead and motivate a multidisciplinary team to deliver high‑quality support across two accommodation sites.
• Ensure strong safeguarding practice, risk management and safe environments for young people.
• Oversee day‑to‑day service delivery, ensuring KPI achievement, contract compliance and continuous performance improvement.
• Work collaboratively with commissioners and specialist partners to coordinate client‑centred support.
• Manage budgets, expenditure, reporting and building/IT resources in line with financial and regulatory requirements.
• Maintain strong community and neighbour relations across dispersed accommodation sites.
• Promote an inclusive, values‑led culture aligned with Depaul’s ethos, equality commitments and health & safety standards.
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Essential
• Experiencing of supervising the work of others
• Experience of using Risk Assessments and Support Planning.
• Experience of managing a service, preferably in a residential care or support setting
• Demonstrable experience of working with people with a range of support needs
• Experience managing partnerships with other professionals using a coordinated, multi-disciplinary approach
• Experience of managing buildings, budgets and expenditures
• Experience of operating safeguarding requirements and procedures
• Good literacy, numeracy and IT skills
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Experience of working with young people who have complex needs, including mental health and substance use
• Ability to use logical processes for solving problems and making decisions in a complex environment
• Ability to effectively reflect on own practices for ongoing learning and development
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Respect for the values and ethos of Depaul and its founding partners.
Desirable
• Experience of managing a staff team across dispersed sites.
• Initiating a new service
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
The Woodland Trust is looking for a Cyber Security Engineer to act as the security lead on all cloud infrastructure and help develop, and implement, a leading cyber security programme to protect against cyber threats to the organisation.
The Role:
- Support delivery of the Cyber Security Strategy, focusing on threat detection, prevention, and analysis.
- Contribute to technology governance, including developing and managing security policies and procedures.
- Analyse complex technical challenges and implement effective cyber security improvements aligned to organisational needs.
- Collaborate with development teams to embed and manage application security tooling across DevOps processes.
- Lead cloud security risk remediation and provide secure design for new systems, upgrades, and migrations.
- Design, configure, and manage vulnerability management solutions, including remediation from testing and scanning activities.
- Maintain secure and compliant cloud infrastructure, supporting implementation, upgrades, troubleshooting, and evaluation of new security technologies.
- Act as SME for security incidents and technical risk management, while developing documentation, architecture artefacts, and disaster recovery plans.
- This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average.
The Candidate:
- Strong experience in Endpoint Security Management and Compliance using Microsoft Intune (antivirus, disk encryption, firewall, ASR, account protection).
- Design, deployment and maintenance of enterprise security technologies across complex environments (EDR, SIEM, patch management, penetration testing tools).
- Extensive hands-on expertise with Microsoft security solutions including Defender suite, data classification and data loss prevention.
- Proven ability to align security architecture with regulatory and compliance frameworks (ISO27001, PCI DSS, GDPR, Cyber Essentials) using a risk-based approach.
- Cloud security and identity design experience (Azure AD/Entra ID, Azure ADDS, Enterprise Applications, PIM, Conditional Access, IAM).
- Security posture management, monitoring and remediation using Microsoft Secure Score and Microsoft 365 Defender.
- Design and implementation of secure-by-design cloud-native and distributed architectures, including governance (Azure Policy, Management Groups), Office 365 security, encryption standards, and knowledge of MITRE ATT&CK framework.
- Microsoft Certified: Azure Security Engineer Associate (Essential) and Cyber Security Architect Expert. With security Certifications such as CISM, CISSP, SANS, CEH, CREST.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
- Buy and Sell Holiday Scheme
- Enhanced Parental Pay
- Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams week commencing 13th April.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they are likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We provide free specialist care and support to patients with terminal illnesses whilst offering vital emotional support for their families. It's all about giving them the best possible quality of life. The support we offer is tailored to meet individuals' medical, social, spiritual and emotional needs.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through three ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
We are seeking a skilled, compassionate Chef to join the Facilities team at the Marie Curie West Midlands Hospice. You will prepare high-quality, nutritious meals for patients, staff, volunteers, and visitors, while maintaining excellent food safety and hygiene standards.
You will bring strong culinary skills, the ability to create varied menus, and a commitment to great customer service. We’re looking for someone who works well in a team, shows initiative, adapts to changing demands, and demonstrates a caring approach.
You will also support the Head Chef by supervising Catering Assistants, assisting with staff rotas, helping to recruit junior team members, and managing supplier selection and ordering.
If you are passionate about great food and want to make a meaningful difference, we would love to hear from you.
Contract: Full Time; 37.5 hours per week
Working Days: Five days per week, Monday through Sunday, including Bank Holidays
Salary: Agenda for Change Pay Scale Band 3, £24,937–£26,598 per annum, with additional pay for weekend shifts.
Based: Marie Curie West Midlands Hospice, Solihull
Essential Criteria:
- City & Guilds 706/1, 706/2, or Level 2 NVQ in Food Production and Cooking (or equivalent qualification) ?
- Basic food hygiene certificate ?
- Relevant catering experience?
- Experience supervising staff
- High levels of Health and Safety awareness?
Desirable Criteria:
- Previous experience working within a healthcare environment
- NVQ Level 3 qualification
- Intermediate food handling certificate
What's in it for you:
- Annual leave allowance 27 days plus 8 public holidays (pro-rated)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Generous Enhancements
Marie Curie Benefits Package:
- Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Help with eyecare cost (T & C’s apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme
- Life assurance
To view the job description please click
Advert Closes: 29-March-2026
Application Process
To apply, submit an online application with your updated CV showing your experience, how you meet the requirements, and your interest in working for Marie Curie.
For more information or an informal chat please contact
Additional InformationWe reserve the right to close this vacancy early.
Agencies need not apply.
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Senior Direct Marketing OfficerPermanent 35 hours per week £35, 100 per annum Home based (with regular team days at our office in London, approximately once per month) Benefits include but not limited to:
-Flexible working hours: 8-4, 9-5, 10-6 or in between (to be agreed with your manager)
-28 days holiday, excluding bank holidays and going up with length of service
-Enhanced maternity/paternity leave
-Employee pension - stakeholder pension scheme with company-matched employee contributions of up to 8%
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us:
The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need. Young people in the UK are experiencing the most significant decline in well-being in over a generation. But we don't believe it's inevitable that children's lives are getting harder every year and have a plan to turn this around. Our Major Appeal is the most ambitious investment in early help and mental health support we've ever made. This role is your chance to help lead that change. Our Social Impact domain is built on shared values, diverse perspectives, and a flexible, people-first approach. We work as one team, building strong relationships across the organisation to drive meaningful change for children and young people. With trust, wellbeing, and collaboration at the heart of how we work, you'll join a culture that supports you to make a real and lasting difference, helping us move closer to our mission of improving the lives of children and young people. About the role: This role sits within our Social Impact Domain, and you'll be a key member of our National Mobilisation (Individual Giving) Team, as we head towards the public launch of our Major Appeal. You'll lead the development of communications across a range of channels, both online and offline, to help audiences better understand the challenges young people face. You'll take ownership of projects from start to finish and commission insight work that supports the creation of compelling, youth-centred campaigns. Through your efforts, you'll inspire people to contribute their time, money, and voice to fund more impact for children and young people. Key Skills and Competencies
The required skills and competencies for this role are:
-Direct response marketing - experience delivering campaigns designed to drive measurable action.
-Multi-channel communication - able to create and deliver content across digital and offline channels.
-Project management - confidently leads campaigns from planning through to delivery.
-Written & digital communication - produces clear, engaging copy and audience focused messaging.
-Collaboration & people skills - works effectively with colleagues and builds positive relationships.
-Data & digital marketing literacy - uses insight and digital tools to guide decisions and improve performance.
It would also be an advantage if you have any of the following skills and competencies:
-External stakeholder management - able to coordinate and maintain productive agency or partner relationships.
-Supporter journey / campaign experience - familiarity with engagement campaigns such as mid value, doordrop or legacy.
Closing date: Midnight on Monday 30th March
Interviews: Week commencing 6th April and will be taking place via Teams. The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation. In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details. AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
