Health policy jobs

We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.

It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.

Key Responsibilities

• Manage and monitor service performance KPIs and business plans.
• Lead and support your team through effective recruitment, training and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You

Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.

You will need:

• Understanding of voluntary and statutory agencies in criminal justice, health and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crime of people of all ages including children and young people.
• Experience of working directly with adults, children and young people.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

FUNDRAISING ADMINISTRATIVE ASSISTANT

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.

The Fundraising Administrative Assistant forms an integral part of our Fundraising Team. We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team. 

 The Fundraising Administrative Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss.  You will be a key part of a growing fundraising team providing support across the team.

Responsible to: Individual Giving Manager 

Direct reports: None

Working hours and contract: This is a permanent full-time role (35 hours per week).  We will consider part-time and flexible working arrangements. 

Salary: £25,000 - £26,500 (depending on experience)

Location: Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.

How to Apply: 

Please submit your CV and a covering letter, with the subject header: Fundraising Administrative Assistant application to our recruitment inbox

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?

Closing date for applications: Thursday, 9 July 2026 at noon

Early applications are encouraged. We will be shortlisting on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Interview dates: 16-17 July 2026 (TBC)

The interview process is as follows: 

• 1st Interview: Online with recruiting manager and fundraising colleague. 

• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team on Wednesday, 22 July (TBC)

Role Responsibilities 

Supporter Development team 

• Support the Individual Giving Managers and Legacy Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details. 

• Support the Database team with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income. 

• Liaise with design and print suppliers to source quotes and deliver appeals and other campaigns. 

• Support the Supporter Development team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.

• Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation. 

• Support the Individual Giving Managers in building emails using the charity’s email marketing platform. 

Philanthropy team

• Use a CRM database to effectively administer and manage event and community enquiries and activities. 

• Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner. 

• Support with logistics for virtual and in-person events as required. 

• Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.

• Helping the team to source prizes and goods for community and challenge events.

• Provide financial admin support to the Philanthropy team including batching and reconciling incoming payments.

• Provide general administration support across the Philanthropy team as required, including printing and posting items.

• Update the database and provide CRM reports as required.

Wider fundraising  

• Answering inbound calls as part of the head office call team, at least three days per week, and responding to or triaging enquiries to be resolved in a timely manner.

• Support the Supporter Care Officer in dealing with external enquiries and managing internal post, including sorting incoming post and organising outgoing fundraising post from head office. 

• Provide general administration support across the fundraising team as required. 

• Be responsible for the fundraising team’s 1Password folder, ensuring it is consistently updated. 

• To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation. 

Person specification

Desirable skills, knowledge & experience 

• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders. 

• Proven ability to engage, inspire and enthuse a range of supporters. 

• A commitment to undertake training where required and an enthusiasm for new challenges and experiences. 

• Excellent interpersonal skills with the ability to build rapport. 

• Strong project management and prioritisation skills. 

• IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases. 

• A commitment to our values: Together we are bold, tenacious, informed and optimistic.

• Experience of using a CRM database to support relationship management. 

• Understanding of the charity sector and associated fundraising technique. 

Personal qualities 

• An understanding of and commitment to blind and vision impaired people. 

• A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.

• Highly organised with the ability to juggle several deadlines at the same time. 

• Positive, confident and enthusiastic. 

• The ability to use initiative, common sense and solve problems.

• Self-motivated, team worker with ability to work autonomously as required. 

• Willingness to work flexibly where required. 

• Approachable, creative, ‘can-do’ attitude. 

• Excellent attention to detail. 

• Happy and comfortable with managing day-to-day routine administrative tasks, in addition to prioritising ad hoc tasks when required 

• A growth mindset.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. 

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?

At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.

What we are looking for

You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.

What we offer

In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.

If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds. 

JOB TITLE: Retail Manager

LOCATION: Alderley Edge

DATE WRITTEN: May 2026

ACCOUNTABLE TO: Retail Area Manager

PRIMARY PURPOSE:

To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. 

To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.

To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.

Main Duties:

1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:

§  Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.

§  To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.

§  Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.

§  Support, train, and coordinate the work of volunteers in the shop as required.

§  Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.

§  Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.

§  Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.

§  Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.

§  To plan and prioritise special promotions, seasonal adjustments, and sale events.

§  Ensuring professional signage throughout the shop; to be clear and on brand.

§  Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice

2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.

3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.

4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.

5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.

6. Implement the highest standards of customer care and service.

7. To maximise income by participating in fundraising and trading opportunities.

8. To take responsibility for the shop to implement shop procedures, as follows: -

§  To act as a key holder at an assigned location

§  To prepare the shop for opening by the correct time

§  To close the shop at the correct time and ensuring the shop is secure before leaving

§  To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures

§  To sort, prepare and price stock to in line with charity retail processes.

§  To present stock in the sales area to the agreed standard

§  To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers

§  To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures

§  To complete paperwork as necessary, to include use of information technology on computerised systems

§  To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.

9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.

10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.

11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.

12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.

AGE UK CHESHIRE

RETAIL MANAGER - PERSON SPECIFICATION

Essential Criteria:

- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.

- ability to understand and interpret financial information in order to manage shop performance outcomes.

- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.

- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.

- supervisory experience with the ability to motivate, inspire and lead a team.

- IT literate

- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).

Desirable Criteria:

- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.

- proven retail experience

- experience of working with volunteers.

- general understanding/empathy with the aims of the organisation.

Processing stock deliveries will regularly involve carrying and moving heavy stock.  You will also be on your feet for long periods of time.  On occasions you may be required to work on your own within the shop.

AGE UK CHESHIRE

RETAIL MANAGER - ADDITIONAL INFORMATION

The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.

All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations.  Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. 

The shop staffing structure is supported by volunteer helpers.  They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. 

The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.

Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period.  The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence. 

Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.

Hours: 36.25 hours per week, worked over 5 days Monday to Sunday.  Hours are required to be flexible to ensure that the shop is staffed appropriately.  There may be a requirement to travel between shops.  In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.

Salary:  £25452.03 per annum (£13.50 per hour).  Overtime payments can be paid for exceptional circumstances where additional days have been worked.

Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.

Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.

Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.

Criminal Disclosure:  Basic DBS Check applicable for this post.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

Registered charity no. 1091608

ROOTED FINANCE

Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.

The people we work with come from all walks of life and so do we.

We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.

Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.

We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.

You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.

You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.

JOB DESCRIPTION

Job : Title Money Guidance Officer

Salary: £28,000

Hours: 35 Hours per week 

Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs 

Contract: Permanent/Fixed Term (subject to funding) 

Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.

Purpose of the Job

Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.

RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.

You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.

Training and development

Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.

Reporting

The post holder will report directly to the Advice Manager of Rooted Finance

Role Requirements

This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.

Key functions and impact of the role will include;

Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.

Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.

Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.

Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.

Duties & Responsibilities: The main duties will include

1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.

2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems

3. Working closely with advisers to support their more vulnerable clients

4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.

5. Increasing the visibility and awareness of the advice services through external events and roadshows

6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.

7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 

8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions

9. Working with, and recruiting clients to, our Lived Experience Steering Committee

10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service

11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.

12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.

13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner

14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project

15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.

16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.

17. Work to an agreed work-plan, meeting targets on time and all required KPI

18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.

19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.

20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard

21. Ensure data protections regulations are adhered to and office procedures followed

22. Abide by all Health & Safety at Work Act procedures

23. Adhere to policy and procedures around safeguarding vulnerable adults at risk

24. Demonstrable understanding and application of the provisions of GDPR

25. Behave in a professional manner at all times

26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.

Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.

PERSON SPECIFICATIONS

Qualification 

Desirable: Educated to a degree standard or equivalent. 

Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development 

Skills

Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.

Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Experience 

Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)

Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)

OTHER:

This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Location: Hybrid / The Grange, Saunderton, Princes Risborough

Hours: 35 hours per week

We are looking to recruit a Senior Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030. 

This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and managing our small trust mailing. 

We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 16th July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Purpose of the role

Due to the rapid expansion of Day One Trauma Support and the launch of our three-year strategy, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the HR Department has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way. 

The HR Administrator role is a newly created position to reflect the growing HR needs of the charity as the workforce expands. This is a key role which is instrumental in supporting the HR administration function at an operational level, along with providing general administrative support to the HR Manager and wider team as required to help ensure the smooth day-to-day running of the charity. 

Reporting to the HR Manager and assisted by an external HR and Employment Law support service (WorkNest), this role will provide efficient and confidential administrative support across all areas of human resources. This includes recruitment, onboarding, record management, payroll support, and ensuring HR processes are compliant with employment legislation and charity policies. 

This role is ideal for someone with strong administrative skills who enjoys working in a collaborative, values-driven environment. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

Key responsibilites

HR Administration  

• Take ownership of the HR software to ensure all HR documentation and records are accurate, up to date at all times and in line with Day One policies, procedures and GDPR, including retention periods for ex-employees. 

• Oversee the recruitment, selection and induction process for all new appointments. Including posting vacancies, scheduling virtual and in-person interviews, and communicating with candidates. 

• Process and coordinate all pre-employment checks for new hires, including DBS checks, right to work verification, reference checks, and any other safeguarding or compliance requirements, ensuring all documentation is completed accurately, securely stored, and compliant with employment legislation and organisational policies. 

• Administer honorary contracts and associated documentation with NHS Trusts where required, liaising with relevant departments to ensure agreements, compliance checks, and onboarding requirements are completed accurately and in a timely manner, in line with NHS and organisational policies and procedures. 

• Manage and maintain HR SharePoint folders and electronic HR records, ensuring documentation is accurately uploaded, securely stored, regularly updated, and easily accessible in line with GDPR, data protection requirements, and organisational record management procedures. 

• Maintain accurate and up-to-date employee records, ensuring all changes relating to contracts, job titles, salaries, working hours, absence, and personal details are promptly recorded within the HR system in line with organisational procedures and data protection requirements. 

• Prepare and issue employment contracts, offer letters, and onboarding documentation, ensuring all paperwork is accurate, compliant with organisational policies and employment legislation, and completed in a timely manner to support a smooth onboarding experience for new starters. 

• Handle employment and character reference requests in a timely, professional, and confidential manner, ensuring all information provided is accurate, compliant with data protection requirements, and in line with organisational policy and safer recruitment practices. 

• Prepare and issue contractual amendment letters, ensuring all changes to terms and conditions of employment are accurately documented, clearly communicated, and processed in line with organisational policies and employment legislation, and that employee records are updated accordingly. 

• Oversee the employee offboarding process, ensuring all leaving procedures are completed efficiently and professionally, coordinating final documentation, recovering organisational property and system access, and maintaining accurate records to support organisational learning and continuous improvement. 

• Process a range of HR documentation relating to employee absence, annual leave, performance reviews, and changes to employment status, ensuring all records are accurately maintained, promptly updated on the HR system.

• Support monthly payroll administration by ensuring accurate and timely provision of employee data to the Finance department, including updates on new starters, leavers, contractual changes, absences, and other relevant payroll information, in line with agreed deadlines. 

• Monitor the HR inbox on a daily basis, responding promptly and professionally to queries relating to HR administration, and escalating more complex or sensitive matters to the HR Manager or appropriate lead as necessary, ensuring all communications are handled in line with confidentiality. 

• Coordinate the scheduling and delivery of training sessions, including liaising with external trainers, booking venues or virtual platforms, and communicating with attendees. Maintain accurate training records and track employee certifications, ensuring compliance requirements are met and records are kept up to date in line with organisational policies. 

• Provide administrative support for disciplinary, grievance, and performance management processes, including arranging meetings, preparing documentation, and accurately taking and distributing meeting minutes where required, ensuring all records are handled confidentially. 

• Support the HR Manager prepare HR reports, metrics, and correspondence as requested in a clear and accurate format. 

• Assist in the organisation and coordination of whole-organisation in-person team days, including booking suitable venues, arranging catering and refreshments, coordinating activities, and supporting logistics to ensure smooth delivery and a positive staff experience. 

• Support the HR Manager with the planning and delivery of employee engagement initiatives and wellbeing activities, helping to foster a positive organisational culture by assisting with events, communications, and activities that promote staff wellbeing, inclusion, and morale. 

• Prepare and send a monthly staff newsletter, working closely with colleagues across departments to gather content, ensuring information is accurate, engaging, and timely, and supporting effective internal communication across the organisation. 

• Responsible for supporting the data input into the HRIS and any further developments of the system. 

General Office Administration and Operational Support

• Provide general administrative support to the HR Manager and wider team as required. 

• Help coordinate office supplies, equipment, and routine operational requirements. 

• Assist with arranging meetings, preparing documentation, and taking notes where required. 

• Respond to telephone, email, and visitor enquiries, directing queries appropriately when required. 

• Assist with practical operational matters to help ensure the smooth day-to-day running of the charity. 

• Undertake other reasonable administrative and operational duties commensurate with the role. 

General

• Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training. 

• Additional ad hoc duties as and when required.

For the full details, please see the attached recruitment pack.

How to apply

Please send your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Sunday 28th June 2026 

Interviews:  

First stage virtual: w/c 6th July 2026 

Second stage in-person, Leeds: w/c 13th July 2026 

Neo-Natal Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Planning & Integration Manager - 12-month FTC

It starts with community – and so does everything we do at The National Lottery Community Fund (the Fund). As the UK's largest community funder, we will distribute over £4 billion by 2030 to projects that strengthen society and improve lives. Our UK-wide Communications & Engagement Team is at the heart of telling that story, and we're looking for an exceptional Planning and Integration Manager to join us on a 12-month maternity cover basis.

This is a genuinely exciting opportunity to play a pivotal role in one of the most ambitious periods in the Fund's history. As we enter phase two of our It Starts With Community strategy, our communications are more important than ever – positioning the Fund as a credible, influential voice on community resilience, cohesion and change. You'll be the operational linchpin that turns our strategic ambitions into coordinated, measurable reality.

Role Expectations

Working closely with the Head of Communications Strategy and the wider communications leadership team, you'll bring together integrated plans for our media, marketing, digital and external affairs functions, ensuring clear milestones, measurable outcomes, and efficient use of resources. If you're energised by complexity, thrive on bringing order and clarity to busy teams, and care about the power of communications to make a difference, this role is for you.

Key responsibilities include:

• Managing design and delivery of planning and project management tools and systems across the Communications & Engagement function.
• Acting as the central point of contact/traffic manager between Communications teams and the rest of the Fund, managing incoming requests and allocating resources effectively.
• Developing project dashboards and reporting tools that track delivery progress and highlight risks or dependencies to drive project decisions and provide business insights.
• Establishing, monitoring and evaluating integrated objectives and metrics across media, marketing, digital and external affairs, ensuring our campaigns are based on evidence and focused on outcomes.
• Managing a team of two Communications Assistants.​

Skills & Requirements

You'll bring a strong track record in planning and delivering integrated communications activities in a complex organisation, with proven experience in operational planning, resource management and building effective planning frameworks across multiple teams. You'll be confident using data and analytics to drive operational improvements, and skilled at working across and between teams in a matrix environment.

Experience in people management is essential, as is the ability to build relationships and influence at all levels. A background in communications or marketing agency planning would be an advantage, as would familiarity with the voluntary, community and social enterprise sector.

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. The role requires semi-frequent travel to other offices.

Interview details:

• Date: July 22nd and 23rd
• Format: Online
• Location: UK-wide

We will be hosting a briefing session on Thursday 18th June, 11am. To register for the session or for any questions about the recruitment process, please email the recruitment team.

For an informal discussion about the role, please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Strong track record in planning and delivering integrated communications activities in a complex organisation to deliver against organisational KPIs.
• Experience in operational planning and resource management across multiple teams, with proven ability to build and maintain effective planning frameworks and processes.
• Success in stakeholder management and matrix working.
• Experience using data and analytics to improve operational effectiveness.
• Experience in people management and development.

 Desirable Criteria

• Background in communications or marketing agency planning.
• Relevant project management qualification.
• Understanding of the voluntary, community and social enterprise sector.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Children & Young Peoples Wellbeing Practitioner

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Children & Young Peoples Wellbeing Practitioner

Homebased in Scotland with the ability to travel throughout Central and West Scotland

£13,695 per annum (increasing to £15,217 in 18 months) + £375 Home Working Allowance per annum

17.5 hours | 3 days per week | Permanent

Why Join TACT?

• Top 5 UK Charity to Work For (2024)
• 97% proud to work at TACT | 92% love working here
• Not-for-profit – every surplus reinvested into children, carers & staff
• Children’s voices shape every decision, system, and improvement we make at TACT.
• Flexible homeworking from day one
• Trauma-informed, values-led organisation

Benefits

• 31 days annual leave + 8 bank holidays
• Progression to salary target rate upon completion of 18 months of service.
• 45p per mile business mileage
• Stakeholder Pension (salary sacrifice)
• Family-friendly & flexible working policies
• Volunteer days

Wellbeing & Non-Salary Benefits

• Homeworking IT bundle + home office loan
• HelpHand EAP (24/7 GP, CBT, physio, mental health support)
• Over 35 hours a year of access to on line wellbeing events and team wellbeing days
• Menopause Policy + free clinician appointments
• Regular team wellbeing & connection events

Training & Career Development

• Excellent learning & development programme
• Opportunity to grow therapeutic & trauma-informed practice
• Supportive leadership and clear career progression pathways
• Involvement in innovative projects (e.g. TACT Connect, Health, Education)

The Role

You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.

Key Responsibilities:

• Being an accessible point of contact for the children living with our carers and to our young people, keeping them up to date with the facilities and opportunities available with TACT
• Providing support to children with emotional welfare and mental health needs
• Supporting interventions and activities to ensure stable placement arrangements
• Being able to transport children and young people to events, appointments and meetings (mileage reimbursed)
• Organising and participating in virtual and face-to-face events and occasional residential meet-ups
• Managing all paperwork associated with events and activities
• Willingness to work flexibly, according to deadlines and needs of our families, which may include some after-school, evening and weekend work
• Undertaking trauma-informed direct work with children and young people 

What You’ll Need

• Experience of participation, advocacy or direct work with young people
• Ability to engage positively with children and young people
• A proven track record in working with, and on behalf of, children: respecting their individuality
• Ability to be creative, interactive and innovative 
• Ability to problem solve and make decisions 
• Effective verbal and written communication skills 
• Enhanced PVG (processed by TACT)

Travel

• Homebased role
• This role requires the candidate to meet with children and young people in person across Central & West Scotland; therefore, the use of a car suitable for transporting children is an essential requirement of the post, along with the ability to travel extensively within TACT Scotland, working flexibly around hours and days, including occasional weekends and occasional evenings.

Key Dates

• Closing Date: Friday 9th June 2026 (midnight)
• Interviews: Tuesday 30th June 2026 (Microsoft Teams)

Safeguarding Commitment

Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies. 

Apply early - we may close the role if we receive a high volume of applications.

Job description:

Join our passionate team in Bicester and make a real difference to people rebuilding their lives. As a Housing & Resettlement Worker, you will provide high-quality support to residents working towards independent living. You will manage a varied caseload, create tailored support plans, work alongside partner agencies, and help clients achieve positive long-term outcomes. This rewarding role offers the opportunity to build meaningful relationships, work autonomously and as part of a supportive team, and play a vital role in creating a safe, welcoming and empowering environment for vulnerable adults!

Main Purpose Of Job:

This role is responsible for delivering a safe and supportive service to all residents living at our accommodation provision in Bicester. The role holder will lead on the case management of clients with low to medium support needs who are working towards living independently within twelve months. Working in partnership with other agencies the role holder will create holistic, individualised support plans, identifying and pro-actively working towards appropriate and timely move ons.

Main Areas Of Responsibility:

• To ensure the effective delivery of high quality care, resettlement support and housing management according to Homeless Oxfordshire policies and procedures.
• To be responsible for supporting and working with clients to achieve suitable move on and successful outcomes.
• To assess risk and suitability of referrals for the service.
• To be confident in lone working, connecting remotely with the wider Cherwell team daily and attending team meetings in Banbury once per week.
• Ensure support plans and risk management plans are documented and agreed with clients in line with procedures.
• Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.
• Report to the Team Manager any safeguarding concerns without delay in line with procedures.
• Maintain a safe, clean and welcoming environment.
• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• Maintain positive relationships with all stakeholders.
• Maintain positive client satisfaction; giving a respectful communication and service to clients. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
• To participate in the induction of and support new team members.
• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
• To represent Homeless Oxfordshire at interagency meetings, as required.
• To manage rent accounts and the collection of rent in accordance with policy and procedure
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire Ltd.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Ref: WON-261

Closing date: 6 July 2026 at 9am.

Due to the nature of the service the role is only open to female applicants and The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Are you a dynamic, collaborative and compassionate individual with a proven track record as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system, whether in the community or in prisons?

If so, St Giles is looking for a Female Link Worker who will be responsible for providing an initial assessment and a time-effective, whole-system support service for women within the Norfolk area who have come into contact with the Criminal Justice System.

The service users supported by this role will be individuals facing various and multiple disadvantages, including; mental health needs, housing issues, debt, substance misuse, family and relationship issues, individuals who have suffered domestic and sexual abuse, and those at risk of offending or reoffending.  You will be required to tailor the service to meet the needs of the women on your caseload and assist in diverting them away from the Criminal Justice System.

The role will be community-based and client-led and will involve significant partnership working within the local area to enable you to offer a whole system approach to overcoming barriers and empowering the service user to make better life choices

You will be part of a comprehensive service delivering Wonder+ across Norfolk, representing St Giles Trust, being mindful of and promoting the organisation’s Vision, Mission, Values, and strategic aims at all times.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

What we are looking for: 

• Experience of working successfully with challenging people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
• Understanding of the issues faced by females involved or at risk of becoming involved in the criminal justice system.
• A knowledge and understanding of providing support, advice, and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways.
• Ability to assess clients’ needs and provide client-led support.
• Ability to calculate risk and implement safety procedures when engaging with clients in the community.
• A good understanding of Safeguarding.
• An understanding of rural issues and working across the region in isolated communities. Candidates must be willing to work flexibly and travel across the county as needed.
• The ability to use monitoring systems to record all aspects of the project, including actions, outcomes, and referrals, and demonstrate achievement of targets.
• The flexibility to work some early mornings and evenings and travel (where necessary) throughout the region and occasional travel to head office for relevant training.
• Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect.

Please note and Enhanced DBS check is required for this role.

We actively encourage people with personal experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time or Part time hours, site based

Annual salary

C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours.

Review date

5/06/2026

They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters.

The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services.

Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience.

In summary, the Support Facilities Coordinator is accountable for:

• Safe and compliant environments.
• Availability and governance of equipment.
• Disciplined management of consumables and stores.
• Effective supervision of Volunteers.
• Dignified management of shared and bereavement spaces.
• Supporting uninterrupted service delivery.

Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

·GCSE (or equivalent) English and Maths.

·Recognised Infection Prevention & Control training (or willingness to complete).

·COSHH awareness training (or willingness to complete).

Desirable

·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).

·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.

·DSE Assessor training (or willingness to complete).

·IWFM (Institute of Workplace and Facilities Management) membership.

Knowledge and experience

Essential

·Working knowledge of facilities coordination within a public-facing environment.

·Understanding of Health & Safety responsibilities in non-clinical environments.

·Experience of contract performance monitoring (cleaning, waste, suppliers).

·Understanding of safeguarding principles in shared spaces.

Desirable

·Awareness of DSE compliance processes (formal qualification desirable but not essential at entry).

·Experience maintaining asset registers and managing consumables.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Highly people-oriented with strong interpersonal skills.

·Practical mindset - focuses on solutions rather than process for its own sake.

·Able to provide supportive but firm supervision to staff and volunteers.

·Comfortable having difficult conversations when standards are not met.

Desirable

·Experience managing stock control and consumables.

Personal Attributes

·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff.

·Natural host mindset - understands the importance of first impressions.

·Calm and measured under pressure, particularly in sensitive end-of-life situations.

·High levels of personal accountability - follows through on actions and closes the loop.

·Resilient when managing competing priorities and unexpected operational demands.

·Strong situational awareness - anticipates risks before they escalate.

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. 

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time, site based

Annual salary

C1 £28,176.08 to C3 £31,217.24

Review date

05/06/2026

They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery.

The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity.

The Clinical Facilities Coordinator also ensures that the Hospice’s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays.

In summary, the Clinical Facilities Coordinator is accountable for:

• Safe and compliant clinical environments.
• Availability and governance of clinical equipment.
• Disciplined management of consumables and stores.
• Effective supervision of Ward Volunteers.
• Dignified management of shared and bereavement spaces.
• Supporting uninterrupted clinical service delivery.

Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

·GCSE (or equivalent) English and Maths.

·Recognised Infection Prevention & Control training (or willingness to complete).

·COSHH awareness training (or willingness to complete).

Desirable

·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.

·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).

·Certificate in Healthcare Cleaning or Environmental Hygiene.

Knowledge and experience

Essential

·Demonstrable experience leading front-line teams in a hands-on operational environment.

·Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment.

·Working knowledge of environmental hygiene standards in clinical settings.

·Knowledge of safe systems of work, COSHH and Health & Safety requirements.

·Knowledge of CQC standards relating to environment, safety and patient dignity

Desirable

·Understanding of clinical equipment handling, asset tracking and consumables governance.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong organisational and coordination skills with attention to detail.

·Demonstrable ability to set clear expectations and maintain standards through visible leadership.

·Ability to manage multiple operational threads simultaneously.

·Practical problem-solver who resolves issues without unnecessary escalation.

·Focused on preventing care delays through proactive equipment and bedspace management.

·Able to balance dignity and compassion with regulatory discipline.

·Understands that environmental quality directly impacts patient safety and care experience.

Personal Attributes

·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers.

·Comfortable working physically within clinical environments - not office-bound.

·Calm and measured under pressure, particularly in sensitive end-of-life situations.

·Able to provide supportive but firm supervision to staff and volunteers.

·High levels of personal accountability - follows through on actions and closes the loop.

·Practical mindset — focuses on solutions rather than process for its own sake.

·Resilient when managing competing priorities and unexpected operational demands.

·Strong situational awareness - anticipates risks before they escalate.

·Comfortable having difficult conversations when standards are not met.

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.