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About Tadamon
Since the start of the genocide in Gaza, more than 1,300 Palestinians have arrived in Britain, with many hundreds more expected over the coming months and years. Some have arrived via boats and others as students or visitors unable to return home and forced to apply for asylum. Added to this are increasing numbers of students, injured children and their families who have been evacuated directly from Gaza to Britain.
Upon arrival they in dire need of support, but often instead find a hostile environment and a charitable sector decimated by legal aid cuts and with limited capacity to assist them. The support that is available has been provided on an ad hoc basis by the Palestinian community and other migrant and faith organisations.
Tadamon aims to formalise much of this ad hoc support, by extending more structured provisions for supporting the Palestinian community in Britain – particularly newly arrived Palestinian refugees and those from Gaza – through casework, community services, access to legal resources, advice and advocacy, mental health support, cultural connection, employment, language and skills training.
Purpose of the Role
Tadamon is seeking an experienced and compassionate Community Caseworker to join our small and growing team.
The postholder will work directly with Palestinian new arrivals, including asylum seekers, refugees, students unable to return home and evacuees from Gaza. Many of our community members are navigating trauma, loss, displacement and complex immigration processes.
The purpose of the role is to:
- Provide holistic, high-quality casework support and advocacy.
- Ensure community members can access safe housing, legal representation (via referral), healthcare, education and welfare support.
- Reduce isolation and strengthen community engagement.
- Support Tadamon’s volunteers and mentors to deliver coordinated and culturally grounded support.
- Contribute to Tadamon’s development as a new and growing charity.
This role does not involve the provision of any regulated immigration advice or medical advice. The caseworker will provide information, advocacy and referrals to appropriately regulated legal and medical professionals.
Tadamon is committed to building internal immigration advice capacity. We are keen to support the successful candidate, where appropriate, to work towards accreditation with the Immigration Advice Authority (IAA), subject to organisational need and funding, and in line with relevant regulatory requirements which we hope to work towards meeting in due course.
Key Responsibilities
Casework & Direct Support
- Build positive, professional and trusting relationships with community members, ensuring a culturally sensitive and trauma-informed approach to casework.
- Conduct comprehensive needs assessments and co-produce tailored support plans addressing immediate and longer-term needs.
- Provide holistic casework support, including:
- Support with accessing safe and stable housing.
- Assistance with GP registration and navigating NHS services (without providing medical advice).
- Support to access education, ESOL, employment and training opportunities.
- Support accessing welfare benefits, access to our hardship fund, and financial assistance where eligible.
- Referral to qualified immigration advisers and solicitors for legal advice.
- Advocate (with informed consent) on behalf of community members with local authorities, housing providers, schools, healthcare providers, solicitors and other statutory or voluntary agencies.
- Accompany community members to key appointments where appropriate and capacity allows.
- Support individuals who may be at risk or in crisis, escalating safeguarding concerns in line with policy.
Community & Partnership Working
- Encourage community members’ participation in Tadamon’s events, peer support initiatives and community activities to reduce isolation and strengthen connection.
- Build and maintain effective partnerships with local authorities, legal providers, health services, community organisations and other stakeholders.
- Contribute to the development of structured community initiatives and culturally appropriate support models for Palestinians in the UK.
Organisational Development
- Maintain accurate and timely case records using Tadamon’s case management system in line with GDPR and data protection legislation.
- Contribute to monitoring, evaluation and reporting requirements, including providing anonymised case studies and data.
- Attend supervision, team meetings and appraisals.
- Take initiative in pursuing relevant training, including maintaining up-to-date knowledge of UK asylum, immigration and welfare systems.
- Where agreed, work towards IAA accreditation to support Tadamon in building regulated immigration advice capacity (training and supervision support to be discussed).
- Comply with all Tadamon policies and procedures, including safeguarding, confidentiality, equality, diversity and inclusion, and health and safety.
- Undertake other duties appropriate to the role as the organisation grows.
Person specification
The ideal candidate will be an Arabic speaker, and will have a minimum of three years’ experience as a caseworker. They must bring energy and determination to the role and must be committed to working in collaboration with community members who may be at high risk or in crisis.
The ideal candidate will possess a proven ability to manage a complex caseload and the desire to work as a member of a small team to protect and promote the interests of some of the Palestinian community through the provision of support to the individuals we seek to support.
The ideal candidate will be committed to the achievement of Tadamon’s long-term goals and will be passionate about ensuring that our community members can access the resources they need and feel seen, heard and supported in doing so.
The ideal candidate will have previous experience in carrying out casework with children, young adults, and vulnerable adults, including supporting and safeguarding individuals with complex needs.
Thank you!
Over the next five years of Battersea's income generation strategy, we are projecting significant income growth from Philanthropy, Partnerships & Commercial (PP&C). The Partnerships Marketing Manager will help Battersea strengthen our high-value supporter and partner relationships to unlock more value, meet income targets and contribute to overall brand and income generation objectives.
The Partnerships Marketing Manager will act as a central bridge between Marketing & Communications (M&C) and PP&C teams. The role will provide strategic oversight of high-value donor and partnerships marketing objectives, marketing activity, creative output and evaluation, so that outputs are aligned, timely and effective. This will ensure that our campaigns are integrated, our partnerships are elevated, and our commercial offer is optimised.
The role will develop and deliver high-value donor and partnership marketing strategies and plans and maximise opportunities to amplify Battersea’s key messages through our partnerships and reach new audiences. This role will focus exclusively on income-raising partners and donors (corporate partners, licensees, high value donors and large institutional funders) and will embed best-practice B2B/B2C partnership marketing across planning, assets, campaign integration and evaluation.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date:
19th June 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First Stage Interview - w/c 6th July 2026.
Second Stage Interview - date TBC.
For more information about the role, please download our Recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.