Homelessness jobs
Scheme Assistant
£23,751 per annum
Mon – Fri 9am – 5.15pm, Fixed Term – 6 months Maternity Cover
Weekly visits to Stronglands Court – Oundle, The Shrubberies – Woodford, The Forresters - Raunds
As a Scheme Assistant, you'll provide a visible, welcoming presence across our older persons’ housing schemes, across sites in Oundle, Woodford, and Raunds, ensuring they remain safe, well‑run and responsive to customer needs. You'll support residents, carry out compliance checks, and help maintain high standards across schemes, estates and scattered properties.
Snapshot of your role
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The role provides a visible landlord presence across schemes, building positive relationships with residents and offering basic advice when needed.
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It supports overall scheme compliance and customer wellbeing by maintaining consistent standards across multiple locations and acting as Amplius’ on‑site representative.
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Regular visits and inspections are carried out to identify and report any maintenance, estate management or health and safety issues.
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Welfare checks are completed both by telephone and in person, with any safeguarding concerns identified and referred to the appropriate agencies.
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The role includes completing compliance tasks such as alarm testing, flushing, inspections, meter readings and keeping accurate records.
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It also supports tenancy and estate management activity while helping new residents settle in and escalating any welfare concerns where required.
What we’re looking for
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Ability to communicate clearly and professionally in a range of situations.
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It involves empowering customers by listening to their views, responding appropriately, and helping shape services around their needs while maintaining excellent customer care.
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An understanding of health and safety responsibilities is essential, along with the ability to work independently, manage priorities and keep accurate records.
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Confidence using digital devices, ICT systems and applications is also required to support daily tasks and maintain effective service delivery.
Desirable
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Experience working with older people in sheltered or supported housing.
A full UK driving licence, access to own car and willingness to travel is required.
DBS clearance is required for this role.
Please read the attached Job Description before applying so you understand the full scope of the role.
Closing Date: 20th March 2026
Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Residential Scheme Manager
Salary Up to £27,000 per annum
Location Marlborough Court - Nottingham, NG2 6BY
In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community.
As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties.
Salary: Up to £27,000 per annum
Contract: Permanent ¦ Full-Time
Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid)
Location: Nottingham, NG2
Snapshot of your role
- Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
- Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.
- Take on the management of service delivery, with particular attention to housing management and maintenance issues.
- Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
- Working independently as a lone worker with support from colleagues and management.
What we’re looking for
- Customer focused background with the ability to actively listen to customers and seek win/win solutions
- High level of commitment to providing efficient and caring services to our customers.
- Basic digital skills (Microsoft Office etc)
- Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.
- Previous experience in being able to resolve conflict and remain impartial and professional.
A full UK driving license and access to a vehicle is essential for this role to visit our customers.
Closing: 25th March
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Job Title: IDVA
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding
Salary: £32,604 per annum
Location: Hybrid, with access to hot-desking in our London SE20 office when needed. Some co-location at venues across Bromley or Croydon borough may be needed, so flexibility is required
Deadline: 4th April 2026 at 11.00pm
Interviews: In person in London SE20
About the role: We are seeking to recruit an experienced IDVA. You will provide high-quality, proactive support to victims of domestic violence and abuse, delivering services to those at high risk, as well as low or medium risk clients when required. This role operates within Bromley & Croydon Women’s Aid (BCWA) but contributes to the Safe Horizons London Partnership, ensuring survivor-focused, culturally competent, and intersectional support.The IDVA will work collaboratively with the Safe Horizons network, supporting victims/survivors through both in-person advocacy and the partnership’s bespoke digital platform, which provides access to specialist modules, resources, and 24/7 support where appropriate.
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
- Two Wellbeing Days and day off on birthday
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. However this role may require some co-location across venues in Bromley & Croydon boroughs and so flexibility is required.A driving licence and access to a vehicle would be preferable however the role can still be done using public transport, but you will need to take more care when scheduling meetings and planning your travel routes. You will occasionally be required to attend our London SE20 office for meetings or staff training.
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.
Your new company
This organisation is a large, mission-driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi-entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward-thinking approach to compliance, financial governance, and long-term community impact.
Your new role
As the Senior Tax Manager, you will take the lead on all day-to-day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full-time, permanent, and based in a central London location.
What you'll need to succeed
- You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting.
- Significant tax experience, specifically VAT (partial exemption) and systems work.
- Experience in the property, real estate or housing sectors would be beneficial.
- Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders.
What you'll get in return
- Salary c.£90,000
- Hybrid working: 2 days per week from London office
- Generous pension contributions and annual leave
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Interim Fire Safety Works Support Coordinator (Initial 3-Month Contract – Immediate Start Potential)
Overview We are seeking an experienced interim professional to provide operational support to the Fire and Security Contracts Manager in a large housing association. The role focuses on coordinating the delivery of minor and responsive works arising from fire-related cyclical inspections (including Fire Risk Assessment (FRA) and Fire Door Inspection (FDI) actions) across a diverse property portfolio.
This is a hands-on, autonomous position requiring strong initiative, with an emphasis on ensuring safe, timely, compliant, and budget-controlled outcomes for residents. It is ideal for a contractor with proven experience in fire safety compliance and works delivery in regulated environments such as social housing, construction, or property management.
Key Responsibilities
- Support the full delivery cycle of outsourced and internal minor/responsive fire safety works, including scoping, issuing instructions, monitoring progress, verifying completion evidence, and managing contractor performance.
- Review completed FRA and FDI actions; ensure evidence is satisfactory, validate/audit works (particularly fire door replacements) against manufacturer instructions, accreditation bodies, and relevant technical guidance; upload approved evidence to relevant systems (e.g., SharePoint or compliance hubs).
- Conduct site inspections, quality audits, and regular meetings with subcontractors to confirm health & safety compliance and adherence to regulatory/legislative requirements.
- Liaise effectively with internal teams, external contractors, residents, and locality stakeholders to keep all parties informed and maintain collaborative relationships.
- Manage financial aspects of works delivery, including budget monitoring and control to ensure expenditure remains within agreed limits.
- Prioritise resident safety and deliver the right outcomes in a timely and compliant manner.
- Work independently with minimal supervision, demonstrating high levels of initiative and using Microsoft Windows and Office packages proficiently.
Essential Requirements
- Solid knowledge of construction processes and fire safety regulations/standards.
- Competence to review, validate, and sign off FRA/FDI-related works (including auditing fire door installations).
- Proven experience in operational coordination, contract/works oversight, subcontractor management, site auditing, and compliance in a regulated sector (e.g., social housing, property services).
- Strong understanding of health & safety obligations and regulatory compliance in fire safety contexts.
- Excellent communication and stakeholder management skills.
- Ability to work autonomously and prioritise effectively.
- Proficient in Microsoft Office suite.
Reserve Community Outreach Support Worker - Mental Health
Salary: £12.60 per hours
Contract: Reserve (bank staff)
Your week: Reserve shifts, as and when required (You’ll work varying hours between 8.30am and 8.30pm, 7 days per week, including 12-hour shifts, evenings and weekends)
Location: Eastfield Road, Peterborough
We’re on a mission to deliver homes that make a difference. As a Reserve Community Outreach Support Worker (Mental Health), you’ll provide ongoing support to our customers with profound and enduring mental health issues, helping them improve their quality of life, sustain tenancies, and achieve independent living through structured and community outreach services
Snapshot of your role
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Provide a comprehensive range of support services to customers with profound and enduring Mental Health conditions.
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Encourage the customer to take their medication as directed by their GP in promoting positive emotional and physical well-being.
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Help the customers understand the responsibilities of holding a tenancy – particularly with respect to keeping the property in a clean and tidy state, not causing a nuisance to neighbours and paying rent.
What we’re looking for
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A full UK Driving Licence for use to deliver services in the community.
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Ability to demonstrate a positive ‘can do’ attitude while adopting a people-focused friendly and approachable manner.
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Ability to demonstrate an awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
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Ability to communicate clearly when speaking and writing including maintaining clear and accurate records and reports whilst using Microsoft Office systems including Word, Excel and competent user of the Internet and email system.
Please read the attached Job Description before applying so you get the full scope of the role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 25thMarch 2026
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Leasehold and Communal Surveyor
Salary £40,750
Location Hybrid - weekly presence required in Milton Keynes, Peterborough, Rushden or Boston office
As a Leasehold & Communal Surveyor, you’ll deliver high‑quality surveys across our blocks and communal areas, providing accurate data on condition, lifecycle and investment needs. Your insights will support fair service charge recovery, inform sinking funds and Major Works Plans, and strengthen long‑term investment forecasting. You’ll also work closely with leaseholders and resident groups, clearly explaining findings, upcoming works and Section 20 processes to build trust and understanding.
Salary: £40,750 + car allowance
Contract: Permanent
Your week: 36.25 (Mon – Fri 9am – 5.15pm)
Location: Hybrid – weekly presence required in Milton Keynes, Peterborough, Rushden or Boston office
Snapshot of your role
- Undertake detailed surveys of leasehold dwellings, blocks and communal areas, capturing condition, lifecycle and investment requirements.
- Collect accurate data on structural, shared and external elements including lifts, roofs, plant and communal spaces.
- Support mid‑ and post‑works inspections on planned investment programme, particularly Amber/Red contracts.
- Prepare block‑level reports informing sinking funds, Major Works Plans and long‑term investment forecasting.
- Provide technical input to Section 20 consultations and service charge queries.
- Attend resident meetings to explain findings and upcoming works in clear, accessible language.
What we’re looking for
- Experience surveying blocks, communal areas or leasehold properties.
- Knowledge of building components and lifecycle principles for communal assets.
- Experience preparing reports to inform asset investment planning.
- Awareness of service charge principles related to investment.
- Excellent communication skills, able to explain technical matters clearly.
- Strong technical surveying and diagnostic skills.
Desirable
- Domestic Energy Assessor (DEA) qualification.
- Experience working with leasehold housing stock and Section 20 processes.
- Understanding of fire safety, lifts, asbestos and compliance interactions with asset data.
A full UK driving licence, access to own car and willingness to travel is required.
DBS clearance may be required for this role.
Timeline
Closing: 5th April
Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair)
Hackney Council
Repairs & Maintenance | Climate, Homes & Economy Directorate
Salary: £70,860 - £78,860 (Inclusive of Market Supplement)
Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs.
This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads.
You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab’s Law.
As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities.
The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process.
We are seeking:
• Senior leadership experience in surveying, legal disrepair or complex housing repairs services
• Strong technical surveying expertise with advanced defect diagnosis skills
• In-depth knowledge of disrepair legislation and risk mitigation
• Experience managing damp and mould cases and delivering compliance with legal frameworks
• Proven ability to lead and develop multidisciplinary teams
• Strong communication and stakeholder management skills, including experience working with legal professionals
• Financial awareness and experience managing budgets and contractor performance
• Commitment to delivering equitable, resident-focused services
This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney.
For further information or to apply, please contact [email protected]
Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.
Your new role
This Finance Business Partner will be the lead for reporting on Building Safety.
- Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
- Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
- Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
- Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
- Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
- Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.
What you'll need to succeed
- Full CCAB/CIMA qualification or equivalent
- Demonstrable experience within the Social Housing sector, ideally building safety or maintenance
- Excellent communication skills and stakeholder management
- Strong skills in management accounting principles, budgeting and forecasting
What you'll get in return
- Hybrid working
- Competitive pension and annual leave package
- Learning and development opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
Reports to: The Clerk
Direct reports: Porters, Receptionist and Housekeepers
Place of work: The Hall (City of London)
You are required to live in (a one-bedroom apartment is provided on site for the Beadle and his/her partner/spouse).
Who We Are
Merchant Taylors’ Company is a membership organisation whose members share a passion for community, education and philanthropy. As a result, our activities span across London and the United Kingdom where members give their time and skills as well as donate to empower and progress charities, local organisations and schools. As a community body, we support our members by providing a rich atmosphere for them to grow and expand their horizons. To meet our ambitions, we provide an engaged and driven workplace for staff to reach their full potential.
Merchant Taylors’ Company began as a medieval organisation in 1327. Once linked to the tailoring industry, we are also a grand events venue with fascinating links to London’s history and civic life to this day. We blend together our unique history with an ambitious forward-looking plan to take us into many future centuries.
Our Vision
To be a flourishing Livery company that makes a lasting difference, improving lives through education and philanthropy.
How you add value:
The Beadle is a ceremonial position rooted in medieval history playing a key role as the outward face of the Company. You’ll support the Master, Wardens, and Clerk in the conduct of ceremonial occasions, including those away from the Hall. You’ll also be is responsible for coordinating all Health, Safety and Environmental activity. You’ll lead a team which prepares the Hall for events. You will be required to work adhoc outside of core hours.
You are expected to live on site at the Hall in a one bedroom flat. Our onsite flat is for the sole use of the Beadle and their partner.
Ceremonial
- Attend external events at venues including City Guildhall, Mansion House, and St Paul’s Cathedral
- Supervise all aspects of the management of the Company’s “Apprentices”, and the conduct of the Bindings and Admissions ceremonies in liaison with the Membership Officer and Communications Manager and maintain oversight of the publications offered to new Freemen or Apprentices
- Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London
- Oversee the maintenance of the Company’s Robes and Badges
- Act as an imposing and diplomatic Toastmaster when required
- Be fully conversant with the programme of all Company activities, both within and outside the Hall on a day-to-day basis to advise the Master and Clerk, and other members of the Company, keeping the Catering Company informed as appropriate for meal planning
Security
- Be the first responder for any alarms raised or security breaches at the Hall.
- Continually work alongside the Company Surveyor to ensure the safety of the Hall, its contents, employees, and visitors
Health & Safety
- Be the Health & Safety Emergency Co-ordinator, and fulfil all the responsibilities, including record keeping, working closely with the H&S Advisor on this
- Maintain and co ordinate the Training Matrix on the dashboard ensuring all training is up to date. Organise external trainers to the hall for the specialist training
- Complete accurate and timely accident/incident investigations reporting to the HSEC and the Company.
- Take full ownership of all risk assessments, ensuring they are completed, reviewed, and updated regularly, reporting any concerns to the Health, Safety Environment Committee
- Through close and regular personal inspection and monitoring, ensure the highest standards of Hall presentation, keeping a Defects Book and insisting on thorough hygiene and cleanliness throughout the Hall.
- Communicate any health and safety concerns to staff in a timely fashion, avoiding panic and provide clear instructions as and when needed
- Ensure that health and safety issues/concerns are dealt with swiftly
- Ensure H & S inductions are carried out for all new staff
External partners/affiliates
- Be familiar with City Police and Corporation officials on official matters
- Maintain regular contact with City churches prior to Company Church Services
- Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London
- Outside core operating / working hours
- Respond to the Fire and Security alarms
- Respond to the Digitrack fridge alarm system, notifying the Facilities Manager if a fault is identified and immediate action is needed.
- Facilitate weekend access for contractors undertaking planned maintenance works, liaising with the Company Surveyor on planned works
- Check heating system/s during period of excessive low temperatures
- Check the basement drainage for flooding during period of excessive rainfall
Team Management
- Responsible for the day-to-day management of your direct reports, which includes (and not limited to) wellbeing, recruitment, health and safety, regular feedback, quarterly check-ins and training.
- Hold regular team meetings and briefings to update the team on Company and Corporate events and all other relevant information.
- Ensure that team communication is open, two-way and always respectful
- Be a model example of the service delivery you expect from your team.
- Recommend and encourage measures for improving work procedures and team performance
- Take responsibility for training and development of your team
- Delegate, manage and distribute the workload amongst those you manage
- Make sure that your direct reports are always GDPR compliant
Other duties
- For Court members, be helpful in the coordination of the use of Court bedrooms, transport arrangements and the onward billing of the same
- Ensure correct layout of rooms for Court and Company Committee meetings, and for all Company Events involving ceremony
- Assist with inquiries from the public, liaising with the Events team, including arranging guided visits to the Hall
- Attend at, and report to staff meetings as appropriate
- Occasional evening presence at Company functions, and very occasional travel to schools and elsewhere in the UK.
- Undertake watering of plants during prolonged dry periods, including weekends.
- Purchase Merchandise and carry out annual stock audit
The qualities you bring:
- Experienced in managing H&S
- NEBOSH - General certificate plus
- Minimum of 5 GCSEs including minimum grade C (or equivalent) in English and Mathematics
- IT proficient
- Have excellent interpersonal skills, with the ability to communicate with a variety of different people
- Be a good listener and relay information to other staff members in a concise and clear manner
- Have a willingness to continually learn new skills
- Have excellent leadership skills
- Able to remain calm in unprecedented situations
The client requests no contact from agencies or media sales.
Employee Relations Advisor
Location: London – Hybrid working (2 days per week in the office)
Contract: Permanent
Salary: £40,600
Make a real impact through brilliant people management
Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people.
You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk.
What you’ll be doing
As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include:
- Partnering with managers to improve people management capability and confidence
- Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement
- Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes
- Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law
- Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions
- Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions
- Ensuring HR policies are up to date, legally compliant and consistently applied
- Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting
- Identifying risks and gaps in ER processes and proactively recommending improvements
- Supporting establishment budget management within relevant business areas
What we’re looking for
We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring:
- CIPD qualification (or equivalent relevant experience)
- Strong technical knowledge across employee relations and employment law
- Proven experience managing disciplinary and grievance cases independently (essential)
- Housing Association experience – highly desirable
- Public Sector experience – highly desirable
- Exposure to complex ER casework (desirable but not essential)
- Demonstrable experience influencing and advising senior managers
- Excellent written and verbal communication skills
- Strong organisational and project management skills, with the ability to multitask and meet deadlines
- A proactive, solutions-focused approach and commitment to continuous improvement
- High levels of IT literacy, including advanced use of HR systems and MS Office
- Coaching qualification (desirable)
The organisation is looking for the successful candidate to start ASAP but are happy to wait up for a month notice period for the right candidate.
If you’re interested, please send your CV highlighting the relevant experience in bullet points under each of your previous roles (not just in your profile summary).
Please then email your updated CV to [email protected] as soon as possible to maximise your chance of being shortlisted for interview.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway.
Sounds great, what will I be doing?
You will be co‑producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person‑centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance‑misuse risks and mental health relapses. You will also take on caretaking and housing‑management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co‑production, and be able to design activities that reduce anxiety, build confidence and support self‑defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co‑produce support plans, use MS Office and case‑management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS service.
Sounds great, what will I be doing?
You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Salary: £35,000 - £46,000
Contract: Full-time, Permanent
Location: Hybrid working with 50% in either the London or Manchester Office
Closing date: Rolling
Benefits: 25 days holiday (bank holidays), Private medical insurance, 5% Pension contribution
We have a great opportunity for a New Business Manager working for a leading national organisation supporting vulnerable young people. This is an exciting chance to join a growing and ambitious fundraising team where you’ll play a pivotal role in securing high?value corporate partnerships. With strong organisational support, a collaborative culture, and clear progression opportunities, this role offers an excellent platform for someone looking to hone their strategic fundraising and new business expertise.
As part of this exciting role, you will drive new business activity to secure partnerships ranging from £100k–£1m, developing compelling proposals, managing a robust new business pipeline, and helping shape a new corporate advisory programme. You’ll also support senior colleagues on seven?figure proposals and play a key role in improving systems, performance, and overall team success.
To be successful as the New Business Manager you will need:
- Experience securing high?value, multi?year corporate partnerships
- Strong ability to write and deliver ambitious proposals and pitches
- Excellent pipeline management and stakeholder engagement skills
If you would like to discuss this role with us, please call and ask for Jake, or quote the reference 2835JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Job Title: Facilities Manager
Hours: 35 hours, Full time
Location: Blackstock Road, Finsbury Park, N4 2DR
Salary: £52,240 per annum
Contract: Permanent
We are seeking a proactive and experienced Facilities Manager to take ownership of the day-to-day operations of our London office, supporting approximately 90 colleagues while ensuring an excellent experience for visitors. This pivotal role is responsible for maintaining a safe, compliant, efficient, and productive workplace environment.
As this is a brand-new position at ISHA, we are looking for someone who can quickly get up to speed, assess our current facilities management approach, and develop a robust forward looking strategy that reflects best practice for an organisation of our size. The successful candidate will lead on building safety compliance, workplace adjustments, maintenance, contractor management, sustainability initiatives, and continuous improvement of our office standards.
You will also play a key role in designing and delivering an office improvement programme aimed at modernising and refreshing our workspace—creating a welcoming, energising, and professional environment for colleagues, residents, and visitors.
This is an excellent opportunity for someone with a solutions focused, can-do attitude, who thrives under pressure and takes pride in ensuring the office environment is safe, well managed, and aligned with ISHA’s values.
Key responsibilities
- Oversee the general upkeep and maintenance of the office premises, ensuring all systems (HVAC, lighting, plumbing, etc.) operate effectively.
- Manage planned preventative maintenance (PPM) schedules as well as reactive repairs.
- Liaise with external contractors and service providers to ensure high-quality and cost-effective service delivery.
- Collate, analyse, and present monthly reports, including key performance indicator (KPI) information.
- Ensure adherence to ISHA’s health and safety policies and procedures, acting as a key member of ISHA’s Health & Safety Forum.
We are looking for someone who is:
- Experienced in facilities management, ideally within a similar organisational setting.
- Qualified with a relevant facilities management certification.
- Confident in managing contractors, service contracts, and supplier relationships.
- Able to prioritise a varied workload and respond calmly and efficiently to urgent issues.
- Skilled in building strong working relationships across all levels of the organisation.
About us
Islington and Shoreditch Housing Association (ISHA) is a community and neighbourhood based housing organisation, managing and developing quality affordable housing for people in North and East London, and building homes in Hackney, Islington, and Waltham Forest.
We are ambitious: Our vision is to co-create homes and communities where everyone can flourish so that “if people could choose, they’d choose us”. Co-creation is central to our vision.
We believe that for people to flourish, they need not only to have safety, security, and a sense of belonging, but they also need to be able to contribute to and shape their environment. We believe that for everyone, including our residents, and staff.
Why work with us?
We offer a brilliant mix of benefits to support your wellbeing, growth, and work-life balance:
- Generous Leave: 29 days annual leave (plus bank holidays), rising to 31 after five years. Includes office closure over Christmas.
- Pension Perks: Salary sacrifice scheme with up to 10% employer contribution.
- Financial Support: Access to ethical financial services and home contents insurance via London Credit Union.
- Health & Wellbeing: Health cash plan, virtual GP, physio, gym discounts, cycle to work, eye care vouchers, and more.
- Professional Development: Personal Development Plans, study support, loans, and our Management Academy.
- Recognition & Community: Quarterly staff awards, regular team meetups, and a culture of celebrating success.
- Our EDI Council helps shape an inclusive workplace where every voice matters.
- Extra Goodies: Season ticket loans (interest-free) and support for professional subscriptions.
Deadline: 9am, Monday 30 March 2026
Interview: To be confirmed
Interested?
If you would like to find out more, please click the apply on recruiter's website button.
You will be directed to our recruitment site to complete your application for this position.
Once you have landed on our website, please follow the instructions.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Our Commitment to Equality, Diversity & Inclusion
At ISHA, we believe everyone deserves to be treated with fairness, respect, and dignity. We’re proud to reflect the rich diversity of the communities we serve and we expect the same inclusive values from everyone we work with.
No agencies please.