Housing services manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
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Resilient and calm under pressure
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A strong communicator and confident decision-maker
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Flexible and proactive in a fast-paced and evolving environment
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Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
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Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
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Conduct regular supervision, appraisals, and performance reviews.
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Support with recruitment, induction, and development for advisers and supervisors.
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Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
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Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
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Monitor session flow and respond to operational pressures and safeguarding issues.
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Manage rota planning and resource allocation in response to demand.
Quality & Compliance
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Oversee quality assurance and ensure advice meets Citizens Advice standards.
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Conduct case checks, Independent file reviews, and support remedial action where needed.
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Promote continuous improvement and respond to client feedback or complaints.
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Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
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Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
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Ensure technical knowledge is shared and updated across the team.
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Contribute to internal training and CPD activities.
Training & Development
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Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
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Monitor attendance at refresher events and promote a learning culture.
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Liaise with internal trainers to coordinate support and capacity building across teams.
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Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
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Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids. -
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
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Assist with research and campaigns by providing information on clients' circumstances and current issues faced
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues and campaigns.
Person specification
Essential:
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At least 1 years’ experience supervising advice services or managing advice teams.
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Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
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Proven ability to manage people and deliver operational leadership.
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Experience conducting case checks and applying Citizens Advice quality standards.
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Strong interpersonal and problem-solving skills..
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Have access to a vehicle and be willing to travel to locations across Doncaster
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An understanding of local and national issues that may affect those accessing the service provision
Desirable:
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Experience of building relationships with partners and external organisations
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Experience of working within a community setting
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Proven experience of working towards and achieving targets and running funded projects
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Experience of providing advice
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Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
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Full time salary £28,000 - £31,700 per annum depending on experience
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Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
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A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
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Access to the Cycle to Work scheme, promoting healthy, sustainable travel
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Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
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A tailored induction and ongoing training, with opportunities for continuous professional development
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A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
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over 600 local Citizens Advice outlets
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over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
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6,500 local staff
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over 23,000 trained volunteers
The Executive Officer to CEO (Maternity Cover) leads the effective running of the CEO’s office, providing strategic project management, coordination of leadership priorities, and hands-on delivery across strategy development, planning and governance.
This is a pivotal role within War Child, sitting at the heart of the organisation’s leadership and governance. Working closely with the CEO, Leadership Group, Chair and Board of Trustees, the Executive Officer to CEO plays a key role in enabling effective decision-making, organisational oversight and delivery of War Child’s ambitions for children.
Reporting to the CEO and acting as a trusted representative of their office, you will be an energetic, highly organised self-starter with the judgement and confidence to balance strategic coordination with high-quality executive support. The role combines project leadership, organisational planning and culture-focused initiatives with hands-on executive assistance.
As Company Secretary, you will also support excellence in governance by ensuring War Child meets its statutory and regulatory obligations, including compliance and reporting to the Charity Commission, Companies House and the Fundraising Regulator.
This is a hybrid role, with two days per week expected in the London office and up to three days per week working remotely. Occasional additional office attendance may be required to support meetings or key organisational activity.
This role is offered as a 12-month maternity cover contract, ideally starting in late-May 2026.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.
· Experienced in providing high-level executive support at C-suite level, and in supporting a Board and/or charity governance processes, including the drafting of high-quality minutes, reports and formal papers.
· Possess strong interpersonal and relationship-building skills, with the confidence and sensitivity to engage effectively with senior internal and external stakeholders, and to represent the CEO with professionalism, discretion and sound judgement.
· Exceptionally organised with the ability to manage competing priorities and produce high-quality outputs to tight deadlines.
· Experience of supporting or coordinating organisational strategy development, planning or review processes, or similar organisation-wide initiatives.
· Able to bring experience and learning from a range of dynamic projects, programmes or campaigns, applying best practice to improve ways of working and outcomes.
· Demonstrates strong end-to-end project management capability, with the ability to introduce clear, methodical and proportionate approaches that maximise efficiency and organisational impact.
· Comfortable working in a creative, fast-paced environment, with an interest in storytelling, communications and fundraising-led work.
· Highly resilient, with the ability to bring clarity, structure and momentum when working in ambiguous or evolving circumstances, and to manage multiple workstreams simultaneously.
· Highly proficient in Microsoft Office applications, with superb document, spreadsheet and presentation skills (including Word, Excel and PowerPoint / Canva).
· Able to exercise sound judgement in relation to competing priorities, making decisions and recommendations where solutions are not always obvious and initiative, discretion and prudence are required.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Interim Fire Safety Works Support Coordinator (Initial 3-Month Contract – Immediate Start Potential)
Overview We are seeking an experienced interim professional to provide operational support to the Fire and Security Contracts Manager in a large housing association. The role focuses on coordinating the delivery of minor and responsive works arising from fire-related cyclical inspections (including Fire Risk Assessment (FRA) and Fire Door Inspection (FDI) actions) across a diverse property portfolio.
This is a hands-on, autonomous position requiring strong initiative, with an emphasis on ensuring safe, timely, compliant, and budget-controlled outcomes for residents. It is ideal for a contractor with proven experience in fire safety compliance and works delivery in regulated environments such as social housing, construction, or property management.
Key Responsibilities
- Support the full delivery cycle of outsourced and internal minor/responsive fire safety works, including scoping, issuing instructions, monitoring progress, verifying completion evidence, and managing contractor performance.
- Review completed FRA and FDI actions; ensure evidence is satisfactory, validate/audit works (particularly fire door replacements) against manufacturer instructions, accreditation bodies, and relevant technical guidance; upload approved evidence to relevant systems (e.g., SharePoint or compliance hubs).
- Conduct site inspections, quality audits, and regular meetings with subcontractors to confirm health & safety compliance and adherence to regulatory/legislative requirements.
- Liaise effectively with internal teams, external contractors, residents, and locality stakeholders to keep all parties informed and maintain collaborative relationships.
- Manage financial aspects of works delivery, including budget monitoring and control to ensure expenditure remains within agreed limits.
- Prioritise resident safety and deliver the right outcomes in a timely and compliant manner.
- Work independently with minimal supervision, demonstrating high levels of initiative and using Microsoft Windows and Office packages proficiently.
Essential Requirements
- Solid knowledge of construction processes and fire safety regulations/standards.
- Competence to review, validate, and sign off FRA/FDI-related works (including auditing fire door installations).
- Proven experience in operational coordination, contract/works oversight, subcontractor management, site auditing, and compliance in a regulated sector (e.g., social housing, property services).
- Strong understanding of health & safety obligations and regulatory compliance in fire safety contexts.
- Excellent communication and stakeholder management skills.
- Ability to work autonomously and prioritise effectively.
- Proficient in Microsoft Office suite.
The Charity advisor and partnership coordinator will play a pivotal role within Barnsley CVS’s growing and ambitious team, supporting local VCSE organisations to grow in strength, knowledge and connections.
This varied and dynamic role offers the opportunity to provide advice and guidance to VCSE organisations, create and develop resources and training, build and strengthen partnerships and play a role in ensuring the voice of the community has a influence in Barnsley’s development. Your role will help ensure organisations and partnerships run efficiently and effectively. You will also provide flexible first-contact support, contributing to the professional and welcoming operation of the organisation.
This is an excellent opportunity for an organised and experienced VCSE professional to impart knowledge to others and make a tangible difference in the borough. The role offers exposure to a wide range of community-focused projects and the chance to be an integral part of a team driving positive change.
Salary: £33,612 FTE (£22,711 pro rata)
Hours: 25 hours per week
Reportable to: Head of Partnerships and Operations
Responsible for: No current direct reports but may develop volunteer or staff reports
Benefits:
- Flexible work start time and finish
- 5% pension contribution
- Additional annual leave days given between Christmas and New Year when the office is closed
- Volunteer leave of your choice equivalent to one full work week
- Free tea and coffee
- Free parking in the town centre
- Personal training budget provided
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.
Your new role
This Finance Business Partner will be the lead for reporting on Building Safety.
- Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
- Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
- Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
- Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
- Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
- Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.
What you'll need to succeed
- Full CCAB/CIMA qualification or equivalent
- Demonstrable experience within the Social Housing sector, ideally building safety or maintenance
- Excellent communication skills and stakeholder management
- Strong skills in management accounting principles, budgeting and forecasting
What you'll get in return
- Hybrid working
- Competitive pension and annual leave package
- Learning and development opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Young People Support Worker (Islington)
Join us to lead meaningful change, empower young people to thrive, and shape a service where your leadership, compassion and creativity make a real and lasting impact every day.
Location: Islington
Salary: £31,203 per annum
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Step into a key leadership role as a Senior Young People Support Worker, where you’ll drive high‑impact, psychologically informed support for young people at risk of homelessness. You’ll lead a team of professionals, guide high‑quality assessments and support plans, and create safe, empowering environments that build confidence, resilience and independence. Every day, you’ll use an asset‑based approach to help clients develop skills and move positively towards sustainable futures.
You’ll take ownership of day‑to‑day service delivery—managing risk, maintaining high safety standards, strengthening partnerships with local agencies and ensuring the accommodation remains welcoming and well maintained. With your inclusive leadership and creative problem‑solving, you’ll connect clients to education, training, employment and volunteering opportunities, while also supporting staff development, supervising volunteers and contributing to the smooth running of the wider Islington pathway. This role is ideal for someone who leads with integrity, collaborates confidently and is motivated by achieving meaningful outcomes.
In this role, you will:
• Lead high‑quality, psychologically informed support for young people, delivering tailored one‑to‑one and group interventions that build resilience and independence.
• Oversee day‑to‑day service delivery, ensuring strong safeguarding practice, effective risk management and a safe, well‑maintained environment.
• Supervise and develop Progression Coaches, volunteers and placements, providing guidance, performance oversight and positive role modelling.
• Build effective partnerships with local agencies and internal teams to strengthen client support pathways and meet contractual outcomes.
• Support clients to access education, training, employment and volunteering opportunities aligned to their goals and strengths.
• Manage key operational tasks including casework quality, financial recording, health and safety checks and participation in the on‑call rota.
About You (What we are looking for from you – Person Specification)
• Experiencing of supervising the work of others.
• An understanding and commitment to working in an assets-based way
• Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills
• Experience of operating safeguarding requirements and procedures
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
The varied and rewarding role involves delivering trauma-informed, one-to-one educational support to adult victims of domestic abuse.
Working collaboratively with our IDVA (Independent Domestic Violence Advisors), you will help ensure that support is safe, inclusive and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships and move forward with dignity and hope.This role will also involve delivering our empowerment and recovery groups for those who have experienced domestic or sexual abuse.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This is a 12 month fixed term role and may include evening and weekend work when required.
Key Responsibilities
- To provide 1:1 support for medium risk clients who have previously been supported by our IDVA team.
- Deliver structured, evidence-based and trauma-responsive group programmes for victims/survivors and individuals who have used harm.
- Contribute to joint safety and support planning alongside IDVAs.
- Monitor and respond to safeguarding concerns in with organisational practices.
- Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.
- Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
- To provide signposting and onward referrals to patients.
- To provide ongoing specialist advice and support around Domestic Abuse (DA).
- To provide training to multi-agency partners on understanding, recognising and responding to DA.
- Develop good working relationships and liaise with outside agencies where needed.
- Keep accurate records of all referrals received and of work done with or on behalf of service users.
- Work flexibly and manage your own schedule, including evening work on a rotational basis to meet the needs of those unable to access support during working hours.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
LONDON INDEPENDENT STALKING ADVOCATE (ISA)
About Suzy Lamplugh Trust
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993.Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.
Role Overview
London ISA’s will deliver high quality advocacy, advice, and emotional support to victims across all risk levels, assisting them to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services.The role will involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.
Person Specification
Essential
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Interest and commitment to the work of Suzy Lamplugh Trust
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Experience providing advocacy, advice, or support to victims of stalking, abuse, violence, or harassment
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Experience navigating the criminal justice system, civil or family courts
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Experience in using SASH or conducting other VAWG based risk assessments and developing safety plans
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Experience liaising with external agencies and multi-agency collaboration
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Experience providing emotional support to clients experiencing trauma or distress
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Ability to manage a caseload effectively and maintain accurate records including EDI monitoring
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Experience of handling confidential information and understanding safeguarding obligations
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
What we offer in return:
In return for our staff’s commitment and dedication, we offer a range of Company Benefits:
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Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 months
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Flexitime Policy
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28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
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Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
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Pension scheme with 5% employer contribution
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Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
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Occupational Sick Pay (which increases after 3 years)
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Cycle to Work scheme (cycle racks on site)
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Interest-free travel loan for annual season ticket
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Regular all-staff off-site meetings and events
Hours: 35 per week
Contract: Permanent
Salary: £30,135
Deadline: 14th April end of day
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
People’s Health Trust is a national charity working with local communities across Great Britain to stop people dying too young, help them live longer, healthier lives and make health equal.
Life expectancy rose for a hundred years, but in the last decade it has gone backwards — with the steepest declines in the most disadvantaged areas. Across Great Britain, people in these neighbourhoods die up to 13 years earlier than those in the wealthiest places. These inequalities are driven by changeable factors such as poor housing, low-paid work, and limited access to good education, clean air and natural spaces. People’s Health Trust exists to end this unfairness and ensure everyone has the chance to live a long, healthy life.
Our work focuses on:
- programmes supporting people living in the most disadvantaged neighbourhoods to address the conditions that make them unwell — from poor housing and limited access to advice services, to a lack of natural space and pathways into good work.
- using data, evidence and community expertise to design solutions, not just restate problems. Our work improves health and wellbeing from cradle to retirement.
- our lived experience network – made up of over 600 grassroots leaders from across England, Scotland and Wales – works directly with us to share evidence of the impact that poor housing, low income, poor jobs and poor education have on the lives of their communities, as well as timely and cost-effective solutions.
With a strong interest in social justice, the Director of Finance will be a member of the Leadership Team responsible for ensuring the Trust’s financial viability and statutory compliance, along with providing strategic oversight of performance management and robust risk management to safeguard the Trust’s long-term sustainability.
A qualified accountant, you will be skilled in the development and implementation of financial strategies to manage, safeguard and maximise income and have direct experience of managing financial processes and controls, including preparing management accounts. You will also have direct experience of managing organisational progress against strategic objectives and direct experience of charity or corporate governance, including risk management.
We are committed to being a Disability Confident Employer. Our diversity data shows that we are currently under-represented by certain groups of people. We particularly encourage applications from people from racially minoritised communities, disabled people and people from disadvantaged neighbourhoods.
If this sounds like the role you are looking for and you feel you have the skills and experience we need, full details of the role and how to apply are at the link above.
Please get in touch if you require any additional support with your job application. This particularly applies to people who need us to make reasonable adjustments under the Equality Act 2010. This could include, but is not limited to, accepting applications in a different format, offering information or explanations in a way which helps you, or working with BSL interpreters.
The deadline for applications is Tuesday 7 April and interviews will be held in London on Friday 24 April.
The client requests no contact from agencies or media sales.
Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis.
The role:
As Director of Policy & Engagement, you will lead the organisation’s policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation’s work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns.
You will also oversee strategic external communications to support the organisation’s influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting.
This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders.
You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation.
The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration.
The person:
The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy.
This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity.
This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
Our client, The Centre for Transforming Access and Student Outcomes in Higher Education (TASO) is an affiliate What Works Centre, and part of the UK Government’s What Works Movement. Their vision is to eliminate equality gaps in higher education (HE). Their mission is to improve lives through evidence-informed practice.
TASO was set up in 2019 and became an independent charity in April 2021. Their work focuses on the generation, synthesis and dissemination of high-quality evidence about effective practice in widening participation and student outcomes. They primarily focus on developing and disseminating causal evidence.
Role:
The Chief Research Officer will ensure the smooth and successful delivery of TASO’s Research & Evaluation programme, with overall responsibility for TASO’s Research and Evaluation budget. This will involve managing the staff involved in these functions to deliver TASO’s research, evaluation, synthesis and evidence mobilisation activities to time and within budget.
Working closely with the Chief Executive, the postholder will help shape TASO’s overall strategic direction and translate this into a clear programme of research and evaluation activity. They will lead and manage the teams responsible for research and evaluation to ensure that TASO’s strategies are delivered effectively on time and within budget.
The role includes overseeing the delivery of TASO’s research programmes, ensuring compliance, managing research funding rounds, and maintaining strong oversight of subcontracted work. The Chief Research Officer will also oversee the development and implementation of TASO’s evaluation strategy, including the commissioning and monitoring of evaluations and the effective functioning of governance mechanisms such as the Research Sub-committee and Evaluation Advisory Panel.
Working with the Chief Executive and Head of Communications, they will ensure a strategic approach to communications, dissemination and stakeholder engagement, strengthening awareness and uptake of TASO’s work across the sector. The postholder will champion the quality, accuracy and transparency of TASO publications and act as a credible and respected voice for robust service research and evaluation.
Key objectives:
- Act as overall in-house lead on all TASO research and evaluation activities, upholding methodological standards to ensure the production of high-quality casual evidence
- Plan and oversee TASO’s research and evaluation programmes, including ensuring adherence to all relevant procurement, legal and ethical requirements, delivery of research funding rounds and effective management of research and evaluation partners
- Take overall responsibility for the TASO research and evaluation budget, including budget allocation, forecasting, monitoring and reporting
- Lead resourcing and budgetary planning and reporting for the research and evaluation team
- Oversee the quality, accuracy and transparency of TASO research and evaluation publications
- Oversee the running of the Research and Evaluation subcommittee of the TASO Board to ensure effective scrutiny of the Research and Evaluation programme and a clear line of support for the Board to understand our work
- Act as ambassador and leader of TASO, speaking at external events about the TASO Research and Evaluation programme
- Provide line management for team members, with overall leadership for a team of seven
- Work with the Chief Executive to develop and monitor TASO’s overall strategic direction, and to translate this strategic direction into the effective operations and activities of the organisation
- Lead on work to mobilise Research and Evaluation outputs (e.g. through events, publications and stakeholder engagement) via effective liaison with the Communications team.
Candidate:
Education/qualification and training
Essential
- Undergraduate degree in relevant discipline PhD or Masters level qualification with evidence of applied research
Knowledge/skills
Essential
- Overseeing and managing research projects, including scoping, planning, delivering and reporting, and quality-assurance
- Confident and clear written and verbal communication, and the ability to review and edit others’ work in line with organisational style
- Considering and synthesising complex information into formats that are useful to a wide range of stakeholders, including senior managers, practitioners and the lay public.
Desirable
- Budget planning and monitoring
- Coordinating and influencing diverse stakeholders to deliver strategic. priorities, including building positive relationships and convening forums where stakeholders can be briefed and issues surfaced.
- Understanding of widening participation and/or student success agendas.
Experience
Essential
- Designing and implementing rigorous quantitative impact evaluations, including randomised controlled trials, difference in differences, regression discontinuity, and propensity score matching, particularly applied to policymaking
- Applying academic research to real-world problems
- Line and project management of staff with a range of development needs, including developmental coaching and performance management
- Managing multiple projects and competing demands.
Desirable
- Commissioning and overseeing external research providers
- Developing and delivering capability-building presentations and workshops for professional audiences.
Personal characteristics/other requirements
Essential
- Committed to evidence-led decision-making
- Determined, resilient and optimistic approach to work
- Able to advocate for robust evaluation and build enthusiasm and capacity in non-expert collaborators.
Apply:
Please review the Job Pack for full details.
To apply, please send of a copy of your CV together with a separate personal statement (maximum 2 sides of A4) outlining why you’re interested in the role and how you meet the person specification, to Tim Hamilton-West at Whiton Maynard, via the link below.
Please note that you must already have the right to work in UK to apply for this role.
Closing date: Monday 13 April (1pm)
As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
Our mission is to improve lives through evidence-informed practice in higher education.
As our Individual Giving Officer, you will join an energetic team and play a pivotal role in leading the marketing, delivery, development, and stewardship of NHYC's Individual Giving programme. This includes managing direct marketing acquisition and retention campaigns, developing new propositions, and expanding our reach to new audiences.
You will be responsible for managing existing activity, marketing channels and audiences, and at the same time identifying and developing exciting propositions targeted at new and existing audiences. Through your effective onboarding, retention, and engagement plans, you will ensure that our donors maximise their fundraising potential and have a great experience supporting NHYC. We have a very data-led individual giving program and as part of your role you will support with the data management that underpins not only individual giving, but our wider fundraising infrastructure.
Within this role you will get lots of autonomy, the opportunity to learn, develop and progress, and raise much-needed funds for our work supporting young people experiencing homelessness. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand.
This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an energising place to fundraise.
If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you. Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.
Key details:
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Salary: £31,200.00 - £34,736.00
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Application deadline: 9am, Thursday 2nd April 2026
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How to apply: complete our application form, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
The client requests no contact from agencies or media sales.
Your new company
As one of London's largest Housing Associations, you'll be joining an organisation with a strong social purpose and a commitment to delivering high-quality services to the communities it supports.
Your New Role
This is a new role added to strengthen the Financial Accounting team from a tax perspective, assisting in the delivery of high quality financial reporting and compliance.
Responsibilities include:
- Lead on tax, ensuring preparation of tax returns including VAT, CIS, Corporation Tax, Gift Aid and Employment Taxes.
- Identify and implement tax planning opportunities.
- Manage relationships with internal and external advisors and tax authorities, as required.
- Support the Group with ad-hoc tax and technical accounting queries.
What You'll Need to Succeed
- Full CCAB or CIMA qualification (or equivalent). Essential.
- Experience with core tax areas such as VAT, CIS or Corporation Tax and the ability to interpret legislative changes.
- Strong financial accounting experience gained in practice, industry, or the public/not-for-profit sector.
- Solid understanding of UK accounting standards and statutory reporting requirements.
- Confident communication skills, with the ability to explain technical concepts clearly.
- Strong IT skills, particularly in Microsoft Excel.
- Experience with reconciliations and supporting month-end activities.
Desirable:
- Experience preparing group or consolidated accounts.
- Prior exposure to operating in a public or not-for-profit environment such as housing, local or central government, or wider public services.
- Experience supporting external audit processes.
What You'll Get in Return
- You'll join a supportive and purpose-driven organisation where your work genuinely contributes to meaningful outcomes across the community.
- Hybrid working - 3 days per week in the office
- Flexible working options
- Generous annual leave and matched pension scheme.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please). We will call you if you are shortlisted. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 09 April 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
As a RISE Advisor working on our RISE programme you will be a fundamental part of our team, supporting the delivery and the development of the service. The service provides a range of trauma-informed and person-centred one to one and group support to victims and those who have harmed aged 15 and above. We provided focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking to access education, training, employment or volunteering.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role will be on a 12 month contract and can be based in Devon, Wiltshire or Gloucestershire. It may include evening and weekend work when required.
Key Responsibilities
- Triage and assess service users to consider their suitability for the RISE Service.
- Utilise a trauma informed approach to help people return to or access ETE.
- Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
- Work with a diverse client group, creating bespoke action and support plans for each individual.
- Facilitate group support sessions in addition to one-to-one support.
- With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
- Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
- Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
- Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users.
- Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
- Work closely with the service manager to develop the service, supporting its ongoing growth and expansion.
- Record all contact with service users and abide by confidentiality requirements.
- Record and monitor data to enable the service to be fully evaluated.
- Work closely with the services across FearFree, developing close working relationships and supporting people who may be accessing support from our other services.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.