Inclusion jobs
Money Adviser
Salary £36,069 per annum (inclusive of shift allowance) + excellent benefits
Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)
Contract: Permanent
Start date: 26th May 2026 & 15th June 2026
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 19th March
We are an award-winning free debt advice service run by an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.
About the Money Adviser Role
We’re passionate about making a positive difference. We’re now looking for Money Advisers to join our team and help us support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador for us in all client and stakeholder engagement.
About You
Our ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What We Offer
We provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The eight-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Program
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
How to Apply
We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great money adviser (500 words max)
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners.
Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.
What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.
If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.
The Key tasks of the role will be be as follows
Summary of Key Main Tasks
- Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
- Manage organisational information systems, records, filing, databases and GDPR Compliance.
- Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
- Coordinate training activities and maintain accurate learning and development records for the entire organsation.
- Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
- Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
- Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times
- You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis.
Please refer to the Job Description attached for a full list of Essential/Desirable criteria.
We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications
Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.
Benefits
- 25 days of annual leave per year (pro-rata if part-time)
- Weekly well-being hour and skills-based workshops.
- Employers Assistance Program providing counselling, financial assistance and mental health support.
- Clinical supervision sessions/refelctive practise.
Please review the Job Advert for full details attached.
What to do next - Please send an updated CV
· An up-to-date CV (no more than 2 pages)
· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role.
Please download and complete the [Equality and Diversity form] and send it to our recruitment email – This form should be sent to us separately. ( attached)
Closing date for Application
Tuesday 17th March 2026 5pm
Interviews
w/c 30th of March 2026
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
Contract: Full-time (open to part-time for right candidate, minimum 3 days per week)
Salary: £35,000-£37,000 (based on experience, pro-rata if part time)
Contract type: 12-month fixed-term (with strong intention to extend subject to funding)
Start date: May 2026
Reporting to: Director, John Schofield Trust
Location: Remote (UK only), with occasional travel
1. About the John Schofield Trust
The John Schofield Trust is a charity dedicated to improving social mobility and diversity in journalism and the media. We support early‑career journalists and university students from under‑represented backgrounds through high‑quality mentoring, professional development and access to industry networks.
Our work focuses on long‑term, meaningful relationships between experienced media professionals and talented individuals at the start of their careers. As demand for our programmes continues to grow and we work to adapt to a changing sector, we are looking for an Operations Manager to play a central role in delivering our work.
2. Role Summary
The Operations Manager will be a pivotal new role within the John Schofield Trust’s small staff team. You will be responsible for the end‑to‑end delivery of our mentoring programmes, ensuring an excellent experience for both mentors and mentees.
You will manage relationships with mentors, mentees and partner organisations, oversee programme operations, and contribute to the Trust’s learning, impact reporting and future development. This role suits someone who enjoys working with people, managing multiple moving parts, and taking initiative in a mission‑driven organisation.
3. Key Responsibilities
Programme delivery and quality
• Manage the day‑to‑day delivery of the Trust’s mentoring programmes, including supporting a new ‘emerging newsroom leader’ pilot scheme
• Oversee recruitment, selection, training and matching of mentors and mentees
• Ensure a high‑quality experience for participants throughout the programme lifecycle
Relationships and partnerships
• Build and maintain strong relationships with mentors, mentees and alumni
• Represent the Trust in meetings with universities, newsrooms and other partners
• Support the growth and engagement of our mentor and supporter network
Data, impact and learning
• Maintain and develop the Trust’s database of mentors, mentees and supporters
• Collect and analyse programme data to monitor impact and learning
• Gather testimonials and case studies for reporting to stakeholders and the wider public
Organisational contribution
• Support events and occasional in‑person activities
• Administer elements of our governance, including minuting of meetings and assembling annual report
• Contribute to the wider work and development of the Trust, including our marketing and communications
• Undertake other tasks in line with the role
4. Essential Experience and Skills
• Experience of successful programme or project management
• Strong relationship‑building and stakeholder management skills
• Ability to manage multiple priorities and meet deadlines
• High standards of professionalism and attention to detail
• Confidence using Microsoft Office, particularly Excel, to manage and analyse data
• Experience supporting or delivering events
• Awareness of journalism, media, education and/or training and development
5. Attributes
• Excellent interpersonal and communication skills
• Proactive, organised and solutions‑focused
• Comfortable working independently in a small, remote team
• Motivated by social impact and widening access to opportunities
6. Desirable (Not Essential)
• Experience working in or with the journalism or media sector
• Experience running mentoring, coaching or development programmes
• Experience of fundraising or donor engagement
• Experience using social media or digital marketing
• Confidence using AI tools
We encourage applications from candidates who meet most, but not all, of the criteria above.
7. Application Process
Please submit the following by email to info[at]johnschofieldtrust[dot]org[dot]uk with the subject line ‘Operations Manager application’:
• A CV (maximum three sides of A4)
• A cover letter (maximum two sides of A4)
Your cover letter should explain why you are well suited to the role, referring to the responsibilities and criteria above and giving specific examples.
Please provide both documents in PDF form and include your name in the file name e.g. ‘Tom Smith Cover Letter’ or ‘Tom Smith CV’.
Please let us know if you require any reasonable adjustments during the application process.
8. Key Dates
Application deadline: 23:59 on 23rd March 2026
Interviews: End of March – Beginning of April
Start date: May 2026 or sooner if notice period allows
9. Equal Opportunities
The John Schofield Trust is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and do not tolerate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We are open to flexible working arrangements, and we welcome candidates who have taken non-linear career paths.
Due to the volume of applications, we cannot provide feedback to candidates not invited to interview.
10. Questions
If you have any questions about the role email info[at]johnschofieldtrust[dot]org[dot]uk
Thank you for your interest, and good luck.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11348 Stroke Support Coordinator
Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 18 hours per week
Salary: Circa £14,100 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 29 March 2026
Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
- Provide personalised information, advice and support.
- Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
- Providing person centred support.
- Working to improve outcomes for individuals/communities
- Using technology and IT systems to support your work and keep timely, accurate records.
- Working collaboratively with other professionals in a variety of settings.
- Delivering presentations and organising local events
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees.
Position: S11347 Stroke Support Coordinator
Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week
Salary: Circa £18,800 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 March 2026
Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service.
Reporting to the Service Delivery Coach, the Stroke Support Coordinator’s key responsibilities will include:
- Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes.
- Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database.
- Supporting clients to make informed lifestyle changes which will help them to prevent further strokes.
- Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.
- Planning and facilitating Stroke support group sessions to increase participants’ understanding of stroke and how to manage/ support their recovery.
About You
The post holder will have experience/background in:
- Experience of providing person centred support.
- Experience of working with people with a disability or long-term health condition, and their carers.
- Experience of using technology and IT systems to support your work and keep timely, accurate records.
- Effective listening skills with the ability to communicate clearly with a wide range of people.
- Experience of working with health and social care professionals in a variety of settings.
This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About you
We’re looking for a dynamic, field‑based Change Coach to play a key role in our frontline improvement programme, partnering with pet hospitals across the West and East Midlands. Your mission will be to ensure that new ways of working are not only delivered, but fully understood, adopted and sustained in everyday practice.
What you’ll be doing
As the vital link between central project teams and hospital colleagues, you will work closely with leaders, vets, nurses and support teams to plan and embed practical changes. You will provide hands‑on support before, during and after go‑live, using real‑time coaching, observation and adoption data to:
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Reinforce new processes, tools and behaviours
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Coach leaders and key influencers to build local capability
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Identify and mitigate risks to long‑term sustainability
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Capture insights and lessons learned to strengthen future rollouts
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Act of as voice for the hospital teams, providing feedback and insights.
What we’re looking for
You’ll bring proven experience in change delivery, operational coaching or transformation, ideally within multi‑site or frontline environments. You’ll have a strong, practical understanding of change management principles and how to apply them in busy, people‑focused settings.
This role suits someone who is energised by being out in the field, confident travelling regularly across sites and skilled at building trust, influencing others and communicating clearly at all levels.
This is a fixed term contract for 9 months and will be field‑based with regular travel across the West & East Midlands
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About you
We have an exciting opportunity for a Content and Editorial Executive to join our team. In this role, you will focus on creating, editing and managing high‑quality online content that supports our engagement and marketing goals. You will work closely with colleagues across the organisation to deliver content and editorial requirements in line with agreed briefs, ensuring everything is produced to the right standard, within budget and on schedule.
You will work closely with colleagues across the organisation to deliver content and editorial requirements in line with agreed briefs, ensuring everything is produced to the right standard, within budget and on schedule.
You will be responsible for producing and editing compelling written content, images, icons, photography, video and curated materials that can be used across campaigns and digital channels.
You will regularly review the performance of content, adapting and refining it to improve engagement and meet audience needs, while ensuring SEO best practice is applied where appropriate. Collaboration will be key, and you will work closely with colleagues in Social Media and Digital to provide strong, effective content that supports their objectives. The role will also involve writing case studies and stories that bring our mission and impact to life.
To help us on this journey, we are looking for an innovative and creative Content and Editorial Executive who can help us produce and manage online content that strengthens brand awareness, drives supporter acquisition and supports income generation.
You will be confident, proactive and skilled at working with internal stakeholders. To succeed in this role, you will bring proven experience of creating and managing high‑quality content for digital channels and platforms, along with excellent writing and editorial skills. Copywriting experience is required and journalism experience would be an advantage.
This is a 12‑month fixed‑term contract. You will be required to travel to our Head Office in Telford and to our Pet Hospitals across the UK when needed.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
-
Flexible working options to support your work–life balance and individual circumstances.
-
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
-
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
-
Life assurance providing four times your annual salary for added peace of mind.
-
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
-
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Caseworker to join the team in the Thames Valley. This role is available on a fixed-term basis until 31/03/27 with consideration given to candidates seeking either full or part time hours. Please state preferred number of working hours on your application.
Please note, due to the requirements of the role you will need to reside within Oxfordshire, Berkshire or Buckinghamshire. If you are willing to relocate please kindly advise this in your application.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As a Caseworker you will be joining a passionate and committed team who provide a high quality and bespoke support to our service users. We pride ourselves on delivering exceptional trauma informed advocacy and support. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role.
You will be based in the Thames Valley. The role is home based, but with the expectation to travel within the region to attend team meetings and in person supervision sessions.
Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Key Responsibilities:
You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload. As a fully trained Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- High level of personal resilience and experience of managing a complex caseload
- A successful track record of building effective working relationships across internal and external stakeholders.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Community Fundraising Lead
Full-Time | £28,000 – £33,000 | Hybrid (Southampton HQ + Home) | Charity: Friends of PICU
Make fundraising meaningful – join us and help save lives.
At Friends of PICU, we’re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We’re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most.
The Role
As our Community Fundraising Lead, you’ll be the driving force behind our community and event fundraising. You’ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU.
Working closely with our Operations Manager, you’ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences.
This is a full-time role (37.5 hours per week) with hybrid working – based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required.
Key Responsibilities:
- Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses.
- Build and nurture relationships, delivering exceptional supporter care and stewardship.
- Lead event fundraising – plan, deliver, and evaluate an annual calendar of fundraising events.
- Create inspiring fundraising materials and digital content.
- Promote events through social media and the website with engaging storytelling.
- Support corporate engagement and develop partnerships.
- Manage data, CRM records, and ensure accurate banking and reporting.
- Meet fundraising targets and contribute to budgets and reports.
- Represent Friends of PICU at community events and presentations.
- Support grant applications with evidence and stories from fundraising activities.
- Collaborate across the team, supporting operations, volunteers, and event logistics.
About You
You’re enthusiastic, confident, and driven by the difference your work makes. You’ll thrive in a busy, people-focused environment, balancing creativity with organisation. You’ll bring initiative, positivity, and a “can do” attitude to everything you do.
Essential Skills and Experience:
- Excellent relationship-building and interpersonal skills.
- Confident in public speaking, networking, and representing a charity professionally.
- Strong written and verbal communication skills.
- Organised, able to manage multiple projects and deadlines effectively.
- Experience using Microsoft Office and social media platforms.
- Understanding of fundraising principles, legislation, and GDPR.
- Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required).
- Self-motivated, proactive, and comfortable working both independently and as part of a small team.
- Committed to equality, inclusion, and the values of Friends of PICU.
Desirable:
- Experience of managing fundraising events within a charitable organisation.
- Experience in event management and volunteer coordination.
- Knowledge of charity sector practices and Gift Aid processes.
- Experience using CRM databases.
Competencies:
- Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately.
- Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence.
- Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals.
- Creating and Innovating: Develops new ideas and approaches, driving improvements and change.
- Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness.
- Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback.
What You’ll Get:
- Salary range: £28,000 – £33,000 per annum, depending on experience.
- Flexible hybrid working between home and our Southampton base.
- Autonomy to design and lead your own events calendar.
- Support from a small, friendly, and passionate team.
- Real impact: See how your work directly improves care for critically ill and injured children, and their families.
If you’re ready to take the next step in your fundraising career and want to make a genuine difference, we’d love to hear from you.
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Community Connector Location: Avon Avenue, Meadow Well, North Shields Salary:£20,982 per annum (Equivalent to Real Living Wage (£13.45 per hour) Hours: 30 hours per week Contract: 12 months (with potential to extend subject to funding) We welcome applications from individuals seeking a job share arrangement (e.g. 2 x 15 hours per week) or other flexible part-time working patterns. Be the bridge between community voice and action. At Cedarwood, poverty is never just about one issue. It is about energy and food. For over 40 years, Cedarwood Trust has stood alongside residents in Meadow Well and North Tyneside, delivering support through our integrated model: Nurture. Nourish. Thrive. We are now seeking a Community Connector — someone who can build trusted relationships, identify emerging need, and connect individuals and families to the right support at the right time. About the Role This is not simply an advice role. You will:
While the role holds primary responsibility for delivering our Northern Gas Networks Centre for Warmth project, it operates across our full Nurture, Nourish, Thrive model — recognising that poverty is interconnected and requires joined-up support. This is a relationship-led, community-rooted position with meaningful responsibility and visible impact. Who We Are Looking For We are seeking someone who:
Experience in community roles, advice work, energy or financial support is welcome — but what matters most is your ability to connect, listen and respond thoughtfully. Flexible Working & Job Share We recognise that talented practitioners may be seeking flexible working arrangements. We are open to:
Please indicate your preferred working pattern within your application. Equality, Diversity & Inclusion Cedarwood Trust is committed to creating a diverse and inclusive workplace that reflects the communities we serve. We actively welcome applications from individuals who are underrepresented within the charity and community sector, including people from Black and racially minoritised communities, disabled people, LGBTQ+ communities, working-class backgrounds, and others whose lived experience strengthens community-rooted work. We are proud to be a Disability Confident Committed Employer. As part of this commitment, we have pledged to:
If you require adjustments at any stage of the recruitment process, please let us know. Cedarwood believes in a feminist approach to leadership — one that values collaboration, shared power, lived experience, reflective practice and relational accountability. We seek to create a culture where voices are heard, difference is respected, and structural inequality is actively challenged. Why Join Cedarwood? Cedarwood Trust is a respected, values-driven charity rooted in Meadow Well. We are proud to pay at least the Real Living Wage. If you believe that communities are strongest when trust, dignity and opportunity sit at the centre of support — we would love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Cedarwood Trust, please don’t hesitate to apply. |
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Keyworker
Salary: £25,000 - £27,000
Location: Based across our offices in Reading and Oxford but you will need to hold a full UK driving license and be able to commute across the entire Thames Valley region (Oxfordshire, Berkshire & Buckinghamshire)
Hours: 35 Hours per week, with some working from home
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.
About You:
To be successful as the Senior Keyworker you will need the below experience and skills:
You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services. The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a small team of Thames Valley wide Keyworkers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 14th December 2025
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Liverpool, Manchester, Newcastle or Leeds (Hybrid working - 40-60% of your time in the office)
1st stage interviews: 07/04 and 08/04
2nd stage interviews: 14/04
We’re looking for a dynamic Head of Philanthropy – North to lead high‑value fundraising and build powerful, strategic relationships that fuel The King’s Trust’s life‑changing work. You’ll drive £100k+ giving from individuals and charitable trusts, shaping a place‑based strategy that directly supports disadvantaged young people to thrive.
In this leadership role, you’ll cultivate a portfolio of prospects, inspire senior volunteers, and craft compelling, bespoke proposals that secure transformational, multi‑year support. Working collaboratively with colleagues across Fundraising, Operations and Finance, you’ll play a pivotal role in our 50th anniversary campaign and the continued growth of philanthropy across the region.
If you’re an exceptional relationship‑builder with a track record of securing major gifts, a strategic mindset, and the confidence to influence at the highest level, we’d love to hear from you. Bring your passion, creativity and drive, and help us create opportunities for young people who need them most.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Philanthropy!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Z2K has a clear 2025–2030 strategy and a strong reputation for principled, evidence‑led campaigning rooted in frontline experience. The external environment is volatile: rising poverty, political contestation around welfare and housing, and tightening funding conditions.
After a long‑standing Chief Executive stepped down in late 2025, the organisation has been led by an Interim Chief Executive. The permanent appointment is therefore a moment of consolidation and renewal. The next Chief Executive will provide long‑term stability, sharpen strategic focus and define the organisation’s next phase.
Z2K faces structural pressures common to many charities of this scale: rising costs, reliance on grant funding, growing demand and increasing scrutiny. The Chief Executive must do two things at once:
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Increase measurable impact of our advice services and advocacy work on inadequate incomes and high costs.
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Build a financially resilient, well‑run organisation capable of sustaining that impact.
This is not a figurehead role. It requires leadership with grip, political judgement and commercial realism.
The client requests no contact from agencies or media sales.
About the role
We are recruiting for an Assistant People Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.
Working with support from the ER and Change Team, this newly developed role will provide professional first-line support and guidance to managers and staff on a range of employee relations issues. You will be a key point of contact for managers, using a coaching approach, you will help them to deal with a range of employee relations issues including disciplinary, grievance, attendance and performance management.
There will also be the opportunity to lead on some casework, with support from a People Advisor. Not only is the work rewarding, but you will also get to work with a highly skilled and passionate People Team.
Whilst predominantly a homebased role, there is an expectation to attend in person team days (London or Birmingham) and other in person meetings on occasions as required.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Wednesday 1st and Thursday 2nd April.
About you
Joining us, you’ll be approachable, proactive, and people-savvy with previous experience within a People/HR team. You’ll be able to juggle multiple priorities, stay organised and prioritise your own workload and communicate effectively with staff of all levels. You’ll be able to adapt positively to change, use your initiative and self-motivate, taking responsibility for own development.
Crucially, you’ll have an awareness of HR/People policy and procedure and experience of administering HR processes, including experience of working as part of a team and delivering good customer service. We are a proactive HR team that engages with colleagues and as such you’ll need to be a good communicator with the interpersonal skills and emotional intelligence to be able to build effective relationships with colleagues at all levels.
This is an incredible opportunity for an individual who is looking for the next step in their HR career.
What you’ll focus on:
This will be a varied role where no two days will look the same! Some of the things you will be doing include:
- Providing practical HR advice to managers on employee relations, absence, performance, and wellbeing issues.
- Attending and supporting formal meetings like disciplinaries, grievances, and investigations.
- Keeping employee records and HR reports up to date (absence, turnover, exit interviews etc.).
- Assisting with policy and process updates.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Alzheimer’s Society is the UK’s leading dementia charity.



About Play for Progress
This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.
Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve — and we are looking for an Admin Support Officer who shares that commitment.
The Role
This is a vital role at the heart of our organisation. As Admin Support Officer, you will be the operational backbone of Play for Progress — keeping our systems running smoothly, supporting our team to do their best work, and ensuring that the young people and partners who engage with us experience a professional, warm and well-organised charity.
The role is hands-on, varied and touches every part of the organisation. You will need to be highly organised, proactive and adaptable — someone who takes real pride in getting the details right and who understands that good administration is what makes good work possible. A genuine commitment to our mission and values is essential.
Key Responsibilities
General Administration
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Provide day-to-day administrative support across the organisation, ensuring smooth and efficient operations
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Manage and maintain organisational filing systems — both digital and physical — ensuring documents are accurate, accessible and up to date
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Draft, proof-read and format a range of documents including letters, reports, meeting papers and internal communications
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Handle incoming and outgoing correspondence professionally and promptly, including post, email enquiries and phone calls
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Support the scheduling and coordination of internal meetings and workshops, including preparing agendas and taking minutes
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Support HR administration, including contracts, onboarding, and maintaining records.
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Oversee the DBS (Disclosure & Barring Service) process for staff, ensuring compliance with safeguarding requirements.
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Maintain staff training records and track compliance with mandatory training.
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Assist in recruitment processes, including posting job descriptions, coordinating interviews, liaising with candidates and onboarding
Programme & Operations Support
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Maintain and update databases and records relating to young people, sessions and outcomes, ensuring compliance with GDPR and data protection requirements
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Assist with the collection and recording of monitoring and evaluation data to support impact reporting
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Assist with the coordination of half-term projects, events and external activities as required
TO SEE THE FULL JOB DESCRIPTION PLEASE DOWNLOAD THE CANDIDATE PACK
Who You Are
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Highly Organised: You love keeping things running smoothly and efficiently.
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Detail-Oriented: You ensure compliance, record-keeping, and processes are all in top shape.
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Proactive & Reliable: You anticipate challenges and take initiative to solve them.
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Social Media Savvy: You understand how to use digital platforms to communicate impact and engage audiences.
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Compassionate & Aligned with Our Values: You believe in the power of creativity, community, and care to support young people who have faced adversity.
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Tech-Savvy: Comfortable using administrative tools, HR platforms, and databases.
Essential Experience & Skills
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Experience in office management, administration, or HR support roles.
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Strong knowledge of HR processes, safeguarding, and compliance (DBS checks, training records, etc.).
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Excellent organisational and time-management skills, with the ability to balance multiple priorities.
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Strong written and verbal communication skills.
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Experience managing social media platforms for an organisation or project.
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Comfortable working independently and as part of a hybrid team.
Desirable
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Experience working in a charity, arts, or community organisation.
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Understanding of trauma-informed practice.
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Familiarity with Canva, Mailchimp, Square Space, InForm, scheduling tools, and content creation for social media.
What We Offer
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A flexible, supportive and genuinely values-driven working environment
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The chance to be part of an organisation doing vital and meaningful work with young people
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20 days annual leave pro rata, plus bank holidays
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Pension - 5% contributory pension scheme with 3% employer contribution
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Hybrid and flexible working arrangements
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Regular supervision and access to professional development opportunities
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A warm, diverse and inclusive team that reflects the communities we serve
Our Commitment to Equality, Diversity & Inclusion
Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with lived experience of the refugee or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.
If you require any adjustments to support you through the recruitment process, please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.


