Individual giving and supporter care manager jobs

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

We seek to appoint a community pioneer for ‘Earthed’, a relatively new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)

The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.

This isn’t about running polished events or having everything figured out. It’s about bringing people together in simple ways - walks, time around a fire, moments of reflection - and seeing what grows.

The Community Pioneer for Earthed will cultivate spaces where people can connect - with one another, with nature, and with God. These spaces will be open, authentic, and welcoming, especially to those who are curious, questioning, or exploring faith.

Are you energised by building meaningful fundraising relationships that help organisations stay bold and able to challenge the status quo?

Together Active is looking for their first in-house fundraising specialist. This is a unique opportunity for a thoughtful, creative and strategic Fundraising and Partnerships Lead to help shape and grow a portfolio that protects their independence and powers their long-term mission: designing out inactivity across Staffordshire and Stoke-on-Trent, by shifting the systems that shape people's lives.

If you are committed to social justice and love the challenge of translating complex, systems-focused work into clear, compelling fundraising propositions, then this one is definitely for you!

Salary: £35-40k, dependent on experience
Location: Hybrid - flexible culture, currently 2 days per week onsite in Stafford (Tues/Thurs)
Contract: Full-time (35 hours), part-time considered
Benefits: Brilliant package that speaks volumes about organisational culture… check out a fuller list below

About Together Active

Together Active is a charity working across Staffordshire and Stoke-on-Trent to make movement possible for everyone - especially where poverty, discrimination and poor health have made it most difficult. They don't run activities directly; instead, they work across systems, bringing people together, strengthening capacity, amplifying lived experience and ultimately influencing decision-makers.

About the Role

This is a strategic, relationship-led fundraising role where your work will directly strengthen organisational independence. It's all about diversifying income streams and helping to futureproof for a resilient, sustainable the long-term.

What makes this role particularly exciting is the blank canvas. You'll be building largely from scratch across trusts, corporates and individuals, with a clear and realistic remit for diversification. Together Active understands this won't happen overnight and you'll be given freedom and autonomy to do things your own way, with a rewarding mix of strategic thinking and operational, hands-on delivery.

Your first priority will be to craft a compelling case for support, before mapping the funding landscape, shaping a strategy and then engaging new funders in Together Active's long-term vision.

We'd absolutely love to hear from you if you bring:

• Experience building relationships with funders, partners or collaborators from scratch
• Comfortable and capable working across multiple stakeholders, priorities and systems
• Ability to translate complex or systems-based work into clear, credible fundraising narratives
• Strategic thinking, but also enjoy rolling your sleeves up and getting stuck in
• Strong judgement about how and when to pursue an opportunity and make the ask
• Collaborative, curious mindset and a strong commitment to social justice

You'll be working across multiple income streams as the organisation's sole fundraiser, but there is significant growth and development potential down the line.

Experience in trusts/foundations, corporate partnerships, philanthropy or community organising are all relevant and welcome - no single background is necessarily 'the right one', so please don't rule yourself out without a conversation.

How Together Active Values You

• 27.5 days annual leave + bank holidays (rising with service)
• Three additional leave days over Christmas
• Up to 8% employer pension contribution
• Cycle to work scheme
• Health plan subscription
• Counselling access
• Volunteer day
• Annual CPD allowance + extensive online learning resources
• Flexible, trust-based working
• A culture where curiosity, challenge and care are genuinely welcomed

How to Apply

Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.

If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application.

Deadline: 9am on Thursday 16th April

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.