Information jobs

This is a genuinely exciting time to join our growing fundraising team and make a real difference to people affected by gyanecological cancers.

Our income from Major Giving is growing rapidly, and we've started to deliver exclusive and high-impact events.. We have the internal buy-in, a committed group of highly-networked supporters keen to drive our plans forward and a Board of Trustees ready to support in any way they can. We now need the right person to step in and make this happen.

You'll be our lead for all philanthropy events and you'll need to have proven experience delivering high-value, income-generating events and strong project management skills to keep these on track. A key part of your role will also be in writing reports, building relationships and keeping donors and event attendees engaged for the long-run.

This is an incredible opportunity to truly make your mark on a programme and be proud of the impact you're having in your work.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

At the heart of a changing and creative city, Sheffield Cathedral is both an ancient holy place and a living centre of worship, music, culture and public engagement. We are seeking to become the first Cathedral in England to be a resourcing and planting church in the inclusive catholic tradition, supporting new worshipping communities and churches across the Diocese of Sheffield.

This new role is for a creative, faith-filled musician who is passionate about contemporary Christian music, able to lead worship with skill and warmth, and eager to grow in strength, confidence and scope in their calling. The Music Missioner will help people encounter the Christian faith through singing, sacrament and worship, with a particular focus on developing contemporary praise and worship within a sacramental setting.

Closing date for applications: 2pm on Friday 31 July 2026 Interviews: Thursday 13 August 2026

About the role

The CsP Music Missioner will help shape contemporary praise and worship within the Community of St Paulinus, especially as we seek to plant a Charismatic Catholic new worshipping community at the Cathedral and with a parish partner.

This is a role for someone who wants to:

· lead contemporary Christian music in a sacramental and Eucharistic setting

· create worship that helps people encounter God, pray deeply and grow in faith

· build confidence in congregational singing

· recruit, train and encourage other musicians

· grow as a musician, worship leader and missioner

· take part in formation, supervision, mentoring and training, including opportunities such as the One Hope Project Academy

We are looking for someone with solid musical skill, sincere Christian faith and a heart for worship. Cathedral or church-planting experience is not essential. We are more interested in calling, potential, creativity and a desire to grow.

This is a 28 hours/week role, usually worked Sunday to Thursday, including Sundays and Tuesdays. It could suit a musician who also teaches, performs, freelances or studies, and who wants a meaningful part-time role at the heart of cathedral worship and mission.

To download an information pack or application form, please visit the website for Sheffield Cathedral.

Ready for your next step in fundraising?

If you’ve already had a taste of fundraising, marketing, or client services and you’re looking for an opportunity where you can learn quickly, elevate your career and help charities make a bigger impact, we’d love to hear from you.

At Pebblebeach, we're a boutique fundraising agency based in Brighton, helping brilliant charities raise more money so they can change more lives. For over 18 years, we've chosen to stay proudly boutique, building long-term relationships with our clients and creating a workplace where everyone knows each other, everyone's ideas matter and people genuinely enjoy coming to work.

Thanks to growing demand from our clients, we're expanding our team and looking for someone who shares our passion for great fundraising and wants to grow alongside us.

Why join us?

This isn’t your typical fundraising support role.

Working alongside our experienced fundraising consultants, you’ll gain hands-on experience across fundraising campaigns, client relationships, business development, marketing, project management, CRM and AI-powered ways of working.

As Pebblebeach grows, we hope you will too. We’ll support your development through mentoring, practical experience and a targeted training, giving you the opportunity to build a career in fundraising.

What you’ll be doing

You’ll play a key role in supporting our team and our charity clients by:

· Coordinating fundraising campaigns and consultancy projects.

· Supporting new business, proposals and client relationships.

· Delivering marketing activity and communications.

· Managing our HubSpot CRM and keeping data accurate.

· Researching fundraising opportunities and preparing presentations.

· Helping improve our systems, processes and use of AI.

No two weeks are the same - we are constantly learning, innovating and adapting - and that’s how we like it!

Who we’re looking for

You’ll probably have around 6–12 months’ experience in fundraising, marketing, customer service, client services, sales, administration or another office-based role.

More importantly, you’ll be someone who is:

· Curious, organised and eager to learn.

· Great with people and a confident communicator.

· Happy juggling different projects.

· Passionate about helping charities succeed.

· Looking for a long-term career where you can grow.

What you’ll get

· Mentoring from experienced fundraising professionals.

· Exposure to every part of a fundraising consultancy.

· A targeted training and development.

· Hybrid working from our Brighton office.

· A genuinely supportive, collaborative team.

· Great coffee, too many biscuits and the occasional visit from our office dogs.

A note about applying

As a people-centred business, we believe recruitment should be personal.

We won’t use AI to screen or shortlist applications—every application will be read by a real person.

In return, we’d love you to write your application yourself rather than relying on AI. We’re much more interested in hearing your voice, understanding what motivates you and getting a sense of who you are than reading something perfectly polished.

If you’re invited to interview, you’ll meet people who genuinely care about people, and we’ll communicate with every candidate we interview throughout the process.

How to apply

Please visit the Pebblebeach Fundraising website to read more about the role and download an application form.

Closing Date: 12pm Friday 31st July

Interview Date: Thursday 6th August

Bring your curiosity, your enthusiasm and your own voice. We’ll bring the support, the opportunities and the chance to build a rewarding career helping charities make the world just that bit better.

Hours: Fulltime 5 days per week (part-time considered)
Contract type: Two-year fixed term

Citizens Advice Westminster works to make a real difference to the lives of people in Westminster. We deliver a high‑quality, agile advice service that reflects community issues and needs, and our service always puts people first.

As a Trainee Financial Resilience Adviser, you will support residents accessing the borough’s Crisis Resilience Fund. You will help clients build long‑term financial resilience through income maximisation, debt management, and improved financial capability. This includes conducting initial debt assessments, identifying urgent priorities, and helping people understand their options and the practical steps they can take to improve their financial wellbeing.

You will need to be an empathetic and confident communicator, able to build trust with clients experiencing crisis, and committed to empowering people to find a positive way forward. You will work holistically with partner agencies and provide advice across a range of enquiry areas, including welfare benefits and money advice. The role also involves supporting vulnerable clients, including acting on their behalf with third parties.

This is a trainee role, and you will receive structured training, supervision and development. Pay will progress to the Adviser/Caseworker band following satisfactory completion of training, probation, and demonstration of the ability to manage cases autonomously to the required standard.

We offer a competitive salary alongside a range of benefits, including generous annual leave that increases with length of service, paid sick leave, a pension scheme, annual season ticket loans, career breaks, and ongoing opportunities for professional development and progression within the organisation. You will join a warm and friendly work culture where staff are valued, and we also offer a flexible working environment where you can work from home on some days. While our head office is near Royal Oak station, the role also involves working from community settings across Westminster.

If you are ready to join a community organisation providing a vital service to people who need our help, please click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note that we expect employees to spend 60% to 75% of their working time in the office or at outreach locations.

Citizens Advice Westminster values diversity, promotes equality, and challenges discrimination. We strongly encourage applications from all parts of society and believe that diversity strengthens our organisation. Please help us by completing the  Diversity Monitoring Form on our website.

Closing Date: 26th July 2026 11:59pm

Assessments and interviews may be scheduled before the closing date if we identify suitable candidates who meet the skills and experience outlined in the Person Specification, so early applications are strongly encouraged.

We are seeking an exceptional advocate with a policy, legal or related digital rights campaigning background to work with us furthering privacy and civil liberties in the UK at one of the UK’s leading rights NGOs. Initially, this role will be principally challenging facial recognition surveillance and scrutinising police surveillance/AI powers.

The right Senior Advocacy Officer will help us to lobby UK Parliament to further privacy and wider rights at a critical time – when a legal framework on police use of facial recognition is very soon to be introduced, and police are expanding their use of AI and new surveillance technologies. You’ll build on your strong experience to be a credible and proactive lobbyist in Parliament, write expert briefings and be confident meeting parliamentarians, take a leading role liaising with policy stakeholders, advise on strategic litigation, be a leading advocate in the press and the public forum, develop policy positions on key issues, and help drive our public campaigns for change.

About you

You’ll have 3+ years experience in a legal or policy capacity, or in a comparable advocacy environment that relied on your expertise on technology and rights issues – ideally involving facial recognition. You’ll have a strong track record of advocacy success.

You’ll be familiar with key litigation and policy issues in the area. You’ll also have excellent knowledge of British politics and UK parliamentary procedures and strong political contacts to match.

You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding policy analysis in human rights and liberal principles.

You’ll be proactive in pitching policy, litigation and campaign ideas for the organisation to pursue within our work streams.

You’ll be an experienced spokesperson, confident undertaking live and recorded TV and radio interviews, talking to a variety of audiences and representing the organisation and our campaigns.

If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.

Senior Advocacy Officer job description

Policy

• Produce policy analysis, research, briefings and reports for dissemination

• Develop strategic policy recommendations informed by expertise

• Identify and explore new and emerging policy issues in our key work areas

• Communicate complex policy issues to varied audiences, whether Parliament, the press or the public

• Build strong relationships with parliamentarians and advisors across all parties

• Identify opportunities to further our strategic aims in Parliament, through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government

• Work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations, and NGOs

• Draft formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s policy positions

Advocacy

• Identify campaigns and advocacy opportunities, and feed into campaign plans and materials

• Write articles and give quotes to press

• Give pre-recorded and live interviews for TV and radio

• Uphold Big Brother Watch’s reputational excellence in public fora

• Help manage media enquiries (our 24/7 media phone is handled on a staff rota system)

Legal

• Help co-ordinate Big Brother Watch’s strategic litigation where appropriate, liaising with external lawyers

• Manage relationships with external counsel & build strong relationships with partners

• Produce legal and policy analysis and identify strategic litigation opportunities

Person specification

Essential

• Min. 3+ years experience in a similar role

• Familiarity/expertise with domestic policy matters relating to privacy, surveillance and/or free expression

• Strong legal and/or policy research skills

• Excellent and persuasive communications skills

• Demonstrable experience in privacy, freedom of expression, and other rights and technology areas

• Aptitude for managing and building relationships with partner organisations, parliamentarians and other stakeholders

• Proven ability to produce high quality work under pressure

• Creativity and energy in approaching a workload consisting of large long-term projects

• Willingness to work in non-partisan environment, and ability to recruit support of MPs across all parties

Desirable

• A track record of successful advocacy experience

• Experience of involvement in litigation, either in a legal or campaigns capacity

• Experience working with parliamentarians and/or producing policy briefings

• Project management experience

• Familiarity with relevant UK surveillance laws, human rights frameworks, and relevant case law

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of 8 staff and 7 volunteers.

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

This role sits within the Academic Development & Standards Team and provides administrative support for the College’s education development work. The post holder will help with the day-to-day coordination and delivery of activity across CPD, Joint Speciality Fellowships (JSF), accreditation, educational consultancy, webinars, management of educational platforms (iLearn), SERI Lab.

The role is varied and will involve maintaining records, responding to enquiries, issuing certificates, arranging meetings, supporting webinars, collating evaluation data, booking travel and helping with finance administration. This will include support with draft invoices, payment management, credit card reconciliation and debtors’ information where required.

The post holder will work closely with colleagues across the Education Development, JSF, and eLearning teams, as well as with members, customers, faculty, reviewers and other external contacts. The role requires someone who is organised, accurate and able to manage a busy workload, particularly where tasks are time critical.

There may be a requirement to work outside normal working hours on occasion, particularly to support webinar delivery or other education activity. Occasional travel may also be required.

Experience/Qualifications/Key Skills

This is an excellent opportunity for someone who is organised, methodical and confident in providing administrative support in a busy team environment.

The successful candidate will have a good standard of education, including GCSE English at Grade C or above, or equivalent experience. They will have proven administrative and organisational skills, experience of working with databases, and the ability to maintain accurate records.

A strong academic skill set is important for this role. The successful candidate should be confident working with written information, taking accurate minutes, drafting clear documents, collating evaluation data and supporting academic and educational processes. They should be able to review information carefully, identify key points and present written work to a high standard.

Strong communication and customer service skills are also essential, as the role involves working with a range of colleagues, members, customers, faculty, reviewers and external stakeholders. The successful candidate will be confident using Microsoft Office, including Outlook, Word, Excel and PowerPoint, and will be able to prioritise their workload with minimum supervision.

The role would suit someone who takes a proactive approach, uses their initiative and is confident working independently with minimal guidance. They should have:

· Good attention to detail.

· A professional manner and a flexible approach to work.

· Experience of supporting meetings, preparing papers or reports, and working within an academic, educational or healthcare environment would be valuable.

· Problem-solving skills and the ability to support practical improvements to administrative processes would also be beneficial.

In Work Support Worker
Salary: £15 p/h
Place of work: Various London locations
Contract Period: Various hours as needed 

About the Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs).  As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity.

AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.

Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.

We are looking to recruit several support workers to expand our pool.

The Post

The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.

Main duties and responsibilities

• To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans
• To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
• To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
• To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
• Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
• To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor
• To liaise with managers to discuss individual progress, respond to issues and implement next steps

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental procedures
• To ensure safe, fair and responsible working practices, specifically AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and the Social Model of Disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
• Any other task as directed by AoD management

Person Specification

Successful applicants must be:

• Professional
• Positive
• Motivated
• Dependable
• Flexible
• Patient
• Empathetic

Essential

• Successful applicants must have:
• Experience of disability
• Experience of training, education or employment support delivery
• Maths and English to GCSE Grade C or equivalent
• Be willing and able to undertake any specific training required for the role
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent interpersonal skills with a diverse population
• Good organisational skills with an ability to keep accurate records
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
• Be willing and able to travel easily within London
• To be available for work at unsocial hours according to the demands of the work (occasionally)

Desirable

• Support Work qualification or equivalent is preferred but not mandatory
• An understanding of pan disability and employment

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

N.B: We are not able to offer sponsorship for this role.

No agencies please.

If you’re ready to bring your finance skills to a friendly, values-driven organisation, we’d be delighted to hear from you.

Looking for a finance role where your accuracy and attention to detail make a real difference? Milestones Trust is recruiting an Assistant Income Accountant to support accurate, timely income processing across our Non-Residential Services.

You’ll work with the Head of Transactional Accounting to keep sales ledger, reconciliation and credit control activities running smoothly, helping ensure income is recorded accurately and payments are received promptly.

About the Role

This is a great opportunity for someone with finance administration or accounting experience who enjoys resolving queries, improving processes and building positive working relationships.

As an Assistant Income Accountant you’ll be responsible for:

• Keeping the sales ledger running smoothly, including accurate and timely invoicing
• Resolving invoice queries with operational teams and Local Authority commissioners
• Monitoring customer accounts, aged debt and potential bad debts
• Recording income for our Non-Residential services
• Reconciling debtor control accounts against cash received and resolving discrepancies
• Maintaining accurate records, contracts and debtor control accounts
• Using Local Authority portals and support banking and payment processing
• Supporting Purchase Ledger activity when needed

About You

You’ll bring accuracy, curiosity and a proactive approach to your work. You’ll be confident using systems and spreadsheets, comfortable asking questions and following up queries, and keen to contribute to a supportive finance team.

Essential

• GCSEs or equivalent, including Maths and English
• Relevant finance or accounts experience, including sales ledger and bank reconciliations
• Good Excel and IT skills
• Clear communication, customer service and query-resolution skills
• Good organisational, analytical and problem-solving skills

Desirable

• AAT qualification, part-qualified accountant status or equivalent experience
• Experience of credit control or SUN accounting software

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:

• 30 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

A fantastic opportunity has arisen for a Senior Management Accountant – Systems and Projects with a museum on a full-time, permanent basis. As Senior Management Accountant – Systems and Projects, you will provide a first-class management accounting service to the Museum as well as leading on financial systems, compliance, and certain Museum-wide projects.

Please note, there is hybrid working in place with this organisation with a minimum of 1 day per week required in their London office.

As Senior Management Accountant – Systems and Projects, you will:
- Lead the development, maintenance and optimisation of finance systems, including ERP functionality, controls, user access and system improvements

- Act as the recognised finance systems expert, supporting users, delivering training and driving system enhancements

- Lead on risk management, compliance and regulatory requirements, ensuring policies and processes remain robust and effective, collaborating closely with other departments and committees

- Identify applicable finance-related elements of public sector and charity regulation and best practice, especially Managing Public Money and DCMS management agreement ensuring this is embedded in risk management and applicable policies and processes effectively

- Manage and improve budgeting, forecasting and financial reporting processes, including staff cost modelling and payroll-related controls

- Support and advise on organisation-wide projects, providing financial expertise and ensuring best-practice project appraisal and evaluation

The successful applicant will:
- Have significant demonstrable experience in finance, in a similar role (experience as a finance systems lead or in a systems-focused finance role)

- Be a fully qualified accountant

- Have demonstrable management accounting experience and strong technical accounting knowledge including Accounting Standards and regulatory framework, income tax, NI and VAT

- Have demonstrable success in process and control improvements and managing projects successfully

- Have a strong understanding of finance systems, controls, governance and compliance frameworks

- Have advanced Excel and strong IT skills

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Contract Type: Fixed Term for 6.00 months from the start date

Location: Any UK Trust office - a minimum of three days in the office a week, and must be willing to travel to other centres when required

Interviews: 10th or 12th August 

At The King’s Trust, we believe that great leadership creates life-changing opportunities for young people. As our Delivery Manager Capability Lead, you’ll play a key role in strengthening management and leadership across our Delivery function, ensuring managers have the skills, confidence and support they need to lead high-performing, inclusive teams.

Our ambition is to be one of the UK’s most equal, diverse and inclusive organisations serving young people. We know that achieving this starts with leadership. Through your work, you'll help build a culture where everyone feels valued, respected and able to thrive, ensuring our managers have the capability and confidence to create inclusive environments for both colleagues and the young people we support.

This is an exciting opportunity for an experienced Organisational/People Development professional who is passionate about building capability, driving positive change and turning insight into meaningful action.

In this role, you will:

• Use data, feedback and organisational insight to identify leadership capability needs and opportunities.
•  Work closely with the People and Learning team making recommendations based on data analysis and support with creating and driving sustainable and effective solutions. Support our ambition to become one of the UK's most equal, diverse and inclusive organisations by embedding inclusive leadership behaviours and approaches into management development.
• Evaluate impact, using evidence and feedback to continuously improve leadership capability and effectiveness.

Why join us?

This is an opportunity to shape the frontline management and leadership culture of one of the UK's leading youth charities. You'll work closely with senior leaders, influence how leadership capability is acquired and developed across the Delivery function, and leave a lasting legacy through the managers and teams you support.

By empowering managers to lead with confidence, inclusion and purpose, you'll strengthen the teams that support young people every day, helping more young people to break the cycle of unemployment and build the confidence and skills they need to succeed, regardless of their background or the challenges they face.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Delivery Manager Capability Lead? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or those who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Delivery Manager Capability Lead! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Temporary Feedback & Complaints Administrator

Temporary Contract | 2–3 Month Assignment | ASAP Start
Full Time (35 hours per week) | Fully Remote or Office-Based (London or Birmingham)
£15.27 per hour PAYE (Regional) | £16.54 per hour PAYE (London)

We're recruiting for a temporary Feedback & Complaints Administrator to join a respected national charity during a busy period.

This role is ideal for someone with experience managing high volumes of complaints, escalations, customer feedback or casework administration. The key focus is on coordinating complaints through to resolution, maintaining accurate records, monitoring deadlines and ensuring cases are progressed efficiently.
Whilst reporting and data analysis experience would be beneficial, the priority is finding someone with strong complaints handling and administrative experience in a busy environment.

The Role
You will be responsible for coordinating and administering a feedback and complaints management system, ensuring cases are accurately logged, monitored and progressed from acknowledgement through to resolution.
Working closely with teams across the organisation, you will:

• Manage and coordinate a high volume of complaints and feedback cases.
• Maintain accurate records and a clear audit trail within the complaints management system.
• Monitor the progress of investigations and follow up with stakeholders to ensure deadlines are met.
• Escalate complex, sensitive or overdue cases where appropriate.
• Liaise with teams across the organisation to support timely complaint resolution.
• Produce regular updates on complaint volumes and case progress.
• Support continuous improvement by identifying recurring themes and areas for learning.
• Ensure processes are followed consistently and in line with organisational policies and procedures.

About You
We're particularly interested in candidates who have:

• Previous experience managing complaints, escalations, customer feedback, casework or investigations.
• Experience using a complaints, CRM, incident or feedback management system.
• Strong administrative and organisational skills.
• Excellent attention to detail and record-keeping abilities.
• The ability to manage multiple cases and competing priorities simultaneously.
• Strong written and verbal communication skills.
• Confidence working with stakeholders across a range of teams and departments.
• Good Microsoft Office skills, including Outlook, Word and Excel.

Desirable Experience
Whilst not essential, the following would be advantageous:

• Experience producing reports, dashboards or management information.
• Experience analysing complaints or feedback trends.
• Experience of presenting information to managers or senior stakeholders.
• Experience working within a charity, healthcare, public sector or regulated environment.
• Knowledge of compliance, governance or quality assurance processes.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Barnardo's Virtual Family Space Cymru is committed to empowering Parents and Carers with a variety of virtual resources, workshops, and parenting programmes to support their parenting journey. As we expand our service reach into Wales, we are seeking experienced Welsh speaking facilitators to join our team. 

Role Overview: 

This is a Welsh language essential Project Worker role. The role will include the option for evening and weekend sessions. This role is Hybrid working but mostly from home with expectations to attend some face-to-face meetings and training. Your base for expenses purposes will be the service closest to your home.

This is an evolving role and one of the responsibilities will be to provide a variety of both one to one support sessions to carers and group workshops for parents of children, such as Sleep and Toddler Talk, along with parenting programmes such as The Cygnet programme, or similar. The role will also involve some signposting for parents and carers following completion of a ‘brief assessment' to ensure the right advice and signposting takes place. This role fundamentally will be able to support our parents with any concerns they may have regarding our support offer.

Key Responsibilities: 

• Deliver one to one support to carers
• Deliver effective workshop sessions and parenting programmes. 
• Collaborate with parents, carers, and children in the development of our services. 
• Signpost Parents and Carers to the correct services following discussions around needs. 
• Adapt delivery methods to meet the diverse needs of participants. 

Requirements: 

• Proven experience of working with families one to one and or in groups 
• Understanding and sensitivity to the challenges faced by families. 
• Ability to work flexibly, including some evenings and weekends as required. 
• Excellent communication and interpersonal skills. 
• Proven experience of evidencing outcomes for parents and carers. 
• Experience with Additional Needs and early years desirable, but training will be provided. 
• Spoken and written Welsh language skills 
• Some evening and weekend work required 

Application Process: 

In your application, please refer to your skills, knowledge, and experience in relation to the Person Specification, Job Description, and Additional Information document provided. Highlight your experience in delivering services, detailing any relevant examples. Also, please specify the number of hours per week you are available. 

Additional Information: 

We are keen to engage with applicants, offering Welsh-language sessions. If you have the expertise and want to be part of a new team with ambitious goals, please apply.

Barnardo's is an inclusive organisation that values diversity and is committed to equality. Apply today to make a meaningful impact on the lives of families and young people.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

In Wales, fewer than one in three students leave school each year without a standard pass (grade C or above) in GCSE English and maths. This rises to over one in two for young people from disadvantaged backgrounds. The scale of the challenge at 16 extends into adulthood. The most recent survey of adult literacy and numeracy skills, which took place in 2010, found that a third of adults do not have literacy skills at level 2 (GCSE) or above and over three quarters do not have numeracy skills at or above this level. Lacking gateway qualifications locks people out of many opportunities for education and employment and is associated with adverse outcomes for learning potential, health and well-being.  

Get Further exists to change this. Since 2028 our charity has delivered a series of interventions in England that help disadvantaged learners in Further Education to secure gateway English and maths qualifications that unlock opportunities. These interventions include our award-winning GCSE Resit Tuition Programme for those resitting GCSEs, our Functional Skills Tuition Programme, supporting those on or aspiring to undertake apprenticeship programmes, and our resources and training for post-16 English and maths teachers. We are now excited to be expanding our provision into Wales with post-16 GCSE English and maths tuition support. You can read about the impact of our interventions here.  

OUR TEAM, VALUES AND BENEFITS   

Our central team currently comprises some 40 members, all motivated to reduce educational disadvantage and ensure young people get the gateway qualifications they need to succeed. We currently employ over 100 active tutors. Our main office is in Kings Cross, London, although we also have team members based in Wales, Yorkshire, Birmingham and elsewhere. We share our office with another educational charity, Axiom Maths.   

We promote a supportive, collaborative, and inclusive working environment and are guided by our core values. These values are at the heart of our organisation’s personality  

At Get Further, we are:  

• BOLD We are bold and unafraid to go against the grain.  

• OPTIMISTIC We are optimistic through setbacks, retaining a sense of possibility in the face of challenges.  

• AMBITIOUS We are ambitious for students who are yet to achieve gateway English and maths qualifications.  

• TENACIOUS We are tenacious in our drive to achieve impact for the students we support.   

Our benefits include:  

• 36 days of holidays per year (including bank holidays)  

• Ongoing learning and development opportunities  

• Flexible hybrid and remote working  

• Cycle to work scheme  

• Employee Assistance Programme   

• Termly ‘in-person’ team development days at our offices in London  

• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development. 

ROLE DESCRIPTION   

As a Senior Programme Coordinator, you will lead the day-to-day delivery across a portfolio of partner colleges. Acting as the main point of contact for students, tutors and college staff, you will build strong working relationships, maintain a consistent on-site presence and ensure programmes are delivered smoothly, professionally and in line with agreed standards and KPIs. 

You will take ownership of programme performance across your portfolio, with a particular focus on student enrolment, attendance, and session dosage targets. You will oversee programme logistics, monitor delivery quality, and work proactively to maximise student participation and tutor effectiveness. This role requires strong organisational skills, attention to detail and the ability to respond quickly and effectively to operational challenges. 

You will also play an important role in maintaining high-quality partnerships with colleges, ensuring stakeholders receive clear communication, accurate reporting and responsive support throughout programme delivery. Alongside this, you will contribute to wider organisational priorities, including safeguarding, tutor development, programme improvement and initiatives that strengthen student outcomes.

As a Senior Programme Coordinator, you will be expected to role model best practice to the wider Programme Coordinator team, working collaboratively to problem solve, and work with your Programme Manager to ensure strategic approaches to meeting KPIs. This is a highly collaborative, delivery-focused role suited to someone who enjoys a challenge, is confident managing relationships, working independently on-site and driving consistent programme performance across multiple settings. 

MAIN DUTIES AND RESPONSIBILITIES

Programme Coordination and Delivery 

• Manage a portfolio of up to 300 students, maintaining consistent engagement and supporting delivery against enrolment, attendance and session dosage KPIs. 

• Monitor programme performance against KPIs, ensuring accurate record-keeping in Salesforce and timely interventions where targets are at risk. 

• Lead the set-up and launch of programmes across your college portfolio, ensuring timetables, staffing and operational arrangements are confirmed.

• Maintain a strong on-site presence across partner colleges, a minimum of three days per week, focusing on student engagement, tutor quality, and relationship management. 

• Maximise programme capacity by maintaining strong student recruitment and retention across your portfolio, filling available tutoring places promptly and having a waiting list of students where needed. 

• Maintain a strong focus on safeguarding, prioritising the safety and wellbeing of the young people and adults we work with, at all times. 

• Role model best practice to the wider Programme Coordination team. 

Tutor Performance and Quality Assurance 

• Oversee tutor session delivery across your portfolio, ensuring sessions are delivered to a consistently high standard and in line with programme expectations. 

• Conduct regular check-ins with tutors and Lead Tutors to review tuition quality, provide clear feedback, and address any delivery concerns promptly.

• Carry out session observations and quality assurance activities to support high-quality delivery and continuous tutor development. 

• Ensure tutors are fully prepared for delivery, with access to the resources, information and facilities required to run effective sessions.

College Relationships and Programme Operations 

• Build and maintain strong working relationships with college staff to support effective programme delivery and day-to-day operational coordination. 

• Manage programme logistics across your portfolio, including timetabling, room bookings, and coordination of delivery requirement.

• Maintain regular communication with key college stakeholders, providing clear updates on delivery, attendance and student outcomes. 

• Support accurate and timely data collection, and reporting across your programmes to ensure reliable evaluation and performance tracking. 

• Contribute to partnership retention and future programme planning by supporting contract renewal discussions and identifying opportunities for growth. 

Continuous Improvement and Organisational Contribution  

• Identify and implement improvements to programme operations, student engagement and tutor effectiveness across your portfolio.

• Respond proactively to operational challenges, using sound judgement to resolve issues efficiently and maintain high-quality delivery.

• Contribute to wider organisational priorities, including facilitation of tutor training, student and tutor communications, and initiatives that improve student attendance, engagement and outcomes, as required.

• Take ownership of agreed projects and contribute to the ongoing development of systems, processes and programme quality across the organisation.

Championing Get Further’s Vision and Values 

• Represent Get Further professionally in all interactions with colleges, tutors, internal and external stakeholders.

• Maintain a high standard of accuracy and attention to detail across programme data, reporting and operational processes. 

• Work collaboratively with colleagues across the organisation to support strategic priorities and the mission to tackle educational inequality.

• Embody Get Further’s values in your work, role modelling this behaviour to the wider Porgramme Coordination team. 

HOW TO APPLY

Your application must include:   

• A CV of no more than 2 sides of A4; and   

• A supporting statement which includes your answers to the following four questions:   

  

1. Why do you want to work for Get Further? (250 words)

1. Can you describe your experience in handling a range of different priorities with deadlines. (300 words) 

1. Can you describe a time you were highly motivated to achieve success. What inspired you, and what impact did your efforts have? (300) 

1. What two aspects of the role would be the biggest challenge for you, how would you resolve these challenges and what support would you need? (300) 

Please submit your application via our website: Jobs - Get Further by 9am on Wednesday 29th July. Incomplete applications will not be processed.   

Next stages of recruitment

First round of interviews will take place on the Tuesday 4th August. These will take place online. 

Second round of interviews will take place Thursday 13th August in person, in London. You will be able to expense your travel for this interview. 

This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your application. Due to our status as a charity, we regret that we are unable to provide visa sponsorship for this role. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. 

Job Title: Freelance Programme Manager

Contract: Freelance / Self-employed. 12 months fixed term contract (with potential to extend)

Time Commitment: Approximately 4 to 6 hours per week. 

Location: Remote with occasional attendance at meetings and events 

Hourly Rate: £25

Reports to: Chair of the Board of Trustees

About Us

The Association of Teachers of Singing (AOTOS) is the UK’s leading organisation for singing teachers. As a Charitable Incorporated Organisation (CIO), we are dedicated to promoting excellence in singing teaching.

We support our members through professional development, training, networking, and advocacy, while working to strengthen engagement, visibility, and growth across the sector.

The Role

AOTOS is seeking an experienced programme manager to lead delivery and further development of our existing programme of training for its members and the wider singing teaching community. 

Key Responsibilities

• Develop and deliver AOTOS’ programme of training and CPD in line with board strategy and member needs.

• Developing an annual programme plan and budget for approval by the board

• Be the face of AOTOS’ events and teacher development programme, including hosting online and in person events and conferences

• Review, develop and manage our Essentials teacher training course, including recruiting, training and managing course leaders

• Report against relevant KPIs for the programme, providing regular reports to the board of trustees

• Engage with AOTOS membership to understand training needs to feed into the board for future programme development

• Sourcing and booking venues and speakers for national conferences (currently two per year)

• Working with Operations Manager and Communications Officer to ensure programme operations and communications run effectively

• Other duties as required and agreed with the Chair of the board 

Person Specification

Essential

• Understanding of AOTOS and its mission

• Skilled and experienced singing teacher

• Experience in event planning and production

• Experience of course/learning pathway design

• Evidence of sustained commitment to maintaining personal CPD

• Evidence of ability to meet deadlines, plan in advance and manage a variety of different objectives and outputs

• Ability to monitor activities and collect data and other evaluation metrics

• Ability to work independently and in a team

• Ability to network and make contacts

• Confident presenter and ability to be the ‘face’ of AOTOS events

Desirable

• Knowledge of current voice pedagogy research

• Knowledge of a broad range of singing teaching styles, contexts and singing genres

• Experience managing a team

• Hands-on experience of teacher training

• Experience of reporting to a board of trustees

• Understanding the role and nature of a CIO

• A large network of connections within singing teaching practice and research

Hours and Working Pattern

• Approximately 4 to 6 hours per week (may vary seasonally depending on event workload)

• Flexible working pattern 

• Additional hours may be required to attend meetings and events. Any additional hours will be remunerated in addition to standard hours and at an agreed rate depending on nature of the work