Information and advice service manager jobs
Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, web shop, supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications, inspiring active social witnesses, engagement and giving to Embrace.
Cluster Purpose:
Strengthen Embrace’s communication, education, and fundraising efforts to drive growth so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause; enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
Role Purpose:
- Manage end-to-end delivery of digital marketing campaigns – including planning, execution, and optimisation – as part of Embrace’s acquisition strategy.
- Provide subject matter expertise and execute the digital marketing aspects of project briefs commissioned by internal teams, ensuring effective and insight-led digital approaches that support their objectives.
- Coordinate with Fundraising & Communications teams and external partners to ensure campaigns drive donor acquisition and scalable growth.
- Act as the digital lead, championing a ‘digital-first’ approach across projects, and working with Shared Services on data and systems to enable a transition to marketing that is digital by default.
What success looks like:
- Digital campaigns delivered on time, within budget, and aligned with acquisition strategy.
- Key Performance targets achieved or exceeded (e.g. donor acquisition volume, conversion rates, ROI).
- Strong collaboration with Fundraising & Communications colleagues and external partners.
- A ‘digital-first’ mindset embedded across fundraising and marketing projects and teams.
- Campaigns informed by data and analytics, with regular reporting and optimisation.
- Clear progress toward marketing being digital by default, including adoption of new tools and processes and managing risk.
Benefits at Embrace the Middle East:
- Embrace supports all staff to work effectively through flexible and remote working options, including flexitime and homeworking.
- Under our flexitime framework, staff may agree variable start and finish times with their manager, balancing organisational needs with personal circumstances.
- Pension - option to join from day 1. Maximum employer contribution of 10%
- Holiday entitlement: 32 days, comprising 24 days’ personal leave (including a birthday day off) and 8 public/bank holidays, plus 3 additional days between Christmas and New Year. Entitlement increases with service to 33 days after 5 years and 34 days after 10 years.
- Access to retail discount portal.
- Life Assurance – 3x salary.
- Employee Assistance Programme (confidential counselling, legal and financial advice) – available 24 /7, 365 days a year
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
For the full job description and person specification, and to apply online, please visit our jobs page.
Closing date: 5.00pm on Tuesday, 14th April 2026.
We strongly encourage you to submit your application before this date.
Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.
Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a Corporate Partnerships Manager – New Business to help secure high-value partnerships that fund life-changing work for people affected by blood cancer.
Now is an incredibly exciting time to join us. Our corporate partnerships team are delivering unprecedented success, with over £10 million raised from the insurance sector in the last three years alone, along with securing another high-profile seven-figure partnership in the last year.
We are about to launch a major appeal with corporate partnerships vital to its £25million target and success, we are supported by a highly engaged board of senior leaders and CEOs from finance, insurance, tech and pharmaceuticals who are actively working with us to drive new business opportunities.
You’ll build a strong pipeline, shape compelling proposals, and engage senior stakeholders with confidence and credibility. Success in this role comes from staying focused through challenges, adapting your approach, and maintaining momentum; bringing insight, resilience, and determination to every interaction to create partnerships that deliver real impact.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.
As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
What you’ll do:
- Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose
- Working with your team and other teams across the orgnisation, you will identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
- Use data, feedback and insight to continuously evaluate effectiveness and drive improvement
What you’ll bring:
- Experience leading operational teams and improving processes in a structured, pragmatic way
- Confidence managing multiple priorities, using data and insight to inform decisions
- Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders
- A commitment to quality, continuous improvement, equality, diversity and excellent customer service
- The ability to work autonomously while collaborating effectively across teams and organisations.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Brief role description:
The HR Manager will provide end-to-end, operational and strategic human resources support for the charity's international workforce (excluding APAC). Acting as a trusted advisor to leadership and line managers, the role will ensure that people practices are compliant, values-driven, and aligned with our strategy. The postholder will lead on talent acquisition, employee lifecycle management, employment relations, policy development, total rewards, and HR vendor management, delivering a pragmatic and high-quality HR service appropriate to a small charity environment.
Main responsibilities:
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Talent Acquisition & Workforce Planning
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Lead on talent and succession planning, along with the full recruitment lifecycle, including workforce planning, role design, advertising, shortlisting, interviewing, and onboarding with the support of the HR Coordinator
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Manage relationships with external recruitment agencies and job boards as required.
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Work with the Head of Finance & HR on the annual headcount plan.
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In partnership with Health & Inclusion lead seek to diversify our staff team in line with our commitments in the Diversity Inclusion Action Plan (DIAP)
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Support nominations committee with Trustee Recruitment as required
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Support the set up of new international legal entities where required
2. Employee Lifecycle Management
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Oversee all aspects of the employee lifecycle, from onboarding through probation, development, performance management, and exit.
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Oversee accurate and compliant employee records and HR systems.
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Lead on performance management process, supporting a culture of accountability, development, and feedback and development and utilisation of supporting tools.
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Manage leavers, including resignations, retirements, and departures where applicable.
3. Employment Relations
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Act as the lead point of contact for employee relations matters, including absence management, disciplinary, grievance, capability, and performance issues.
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Provide expert advice to managers on employment law, best practice, and risk mitigation.
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Support formal processes, ensuring fairness, consistency, and legal compliance.
4. Line Manager Support & Capability Building
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Coach and advise line managers on people management responsibilities and decision-making.
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Build manager capability through guidance, toolkits, and targeted training.
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Promote consistent people management practices across the organisation.
5. HR Policies, Compliance & Governance
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Develop and Implement the annual “People Plan” in line with Sport England Guidance
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Develop, implement, and regularly review HR policies and procedures to ensure legal compliance and alignment with organisational values.
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Ensure compliance with employment legislation and charity governance standards.
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Maintain an external network to stay up to date and abreast of new developments in the sphere of HR.
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Support organisational change initiatives, ensuring appropriate consultation and communication.
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Provide information to the Nominations and Remuneration Committee as required
6. Total Rewards & Benefits (Including Vendor Management)
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Manage the organisation’s total rewards framework, including pay structures, benefits, pensions, and non-financial rewards.
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Act as the primary liaison with external vendors (e.g. payroll providers, pension administrators, benefits suppliers).
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Oversee payroll processes carried out by People & Culture co-ordinator
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Benchmark reward practices to ensure competitiveness within the charity sector and affordability.
7. Learning and Development:
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Conduct organisational capability assessment and training needs analysis and develop annual training plan within budget
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Design, source, and manage cost-effective learning solutions, including internal training, external providers, pro-bono support, e-learning platforms, and charity-sector resources.
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Support the development of managers through targeted people-management and leadership development initiatives.
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Manage L&D budgets and relationships with external training providers where applicable.
Expectations of line managers at parkrun:
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Will have regular 1:1s with direct reports.
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Will set objectives for direct reports / team.
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Will provide regular feedback and developmental guidance.
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Will plan teams’ workload and availability.
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Will play a role in recruitment and selection and work with the People & Culture team to understand the roles required.
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Will cascade messages to the team as appropriate.
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Will be able to assign responsibilities and authority to the right employees, taking their interests, ambitions, development and competency into account.
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Will deliver any disciplinary sanctions in line with our policies and processes.
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Will provide support for team members and promote health and wellbeing at work.
Essential experience requirements:
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Proven experience delivering end-to-end HR support
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Strong working knowledge of employment law and employee relations.
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Experience managing vendor relationships.
Desirable experience requirements:
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International HR experience
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Experience within a small organisation or charity/non-profit setting
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Experience writing and delivering training interventions
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Line management experience
Professional certification requirements:
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Chartered Member (Chartered MCIPD)/ CIPD Level 7 qualification Desirable
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Associate (Assoc CIPD)/ CIPD Level 5 Essential
Most relevant skills:
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Accountability: Will be accountable and pass on accountability for one’s own actions and those of colleagues and the organisation.
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Communication: Able to talk and work with people at all levels in a professional and mature manner across the whole parkrun network.
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Initiative: Able to be proactive, take initiative and take steps to improve ways of working seeking support where necessary.
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Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals.
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Presentation: Able to deliver engaging and informative presentations with excellent public speaking skills.
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Priority Management: Able to manage competing priorities with resilience and thrive in a fast-paced environment.
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Problem Solving: Able to detect problems, recognise important information and link various data; to trace potential causes and look for relevant details.
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Teamwork: Accountable for team and individual responsibilities and deliverables.
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Resilience: Demonstrates the ability to remain focused, composed, and effective in the face of challenges, setbacks, or ambiguity and public scrutiny.
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Project Management and associated supporting tools.
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Able to use a variety of IT systems and tools, such as google workspace.
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Demonstrates high levels of discretion and confidentiality.
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Demonstrates a growth mindset, with a desire to improve and learn new skills.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
£37,000 to £44,000 per annum, subject to location
35 hours per week
Sheffield or London (home and office based)
Permanent
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an exciting opportunity for an experienced research and insight professional to help shape how we use evidence to drive real and tangible change for people affected by breast cancer. With 1 in 7 women developing breast cancer in their lifetime, the insights you generate and coordinate will help us make impactful decisions that will help to change the course of breast cancer, and the lives of people affected.
Sitting in our impact, strategy and innovation team, you’ll play a key role in supporting major strategic programmes. You’ll have dedicated time to lead cross organisational discovery work, guide teams through what the evidence is telling us, and help turn insight into clear recommendations that support meaningful organisational change.
You’ll also support colleagues across the charity with their insight needs - joining the dots across teams, spotting gaps, sharing best practice, and helping build an organisational culture that confidently uses insight in everyday work.
Day to day, this means you might be leading on one of our core organisational insight products (like the Breast Cancer Compendium), coordinating evidence across teams, supporting commissioned research, or helping turn emerging insights into practical next steps. It’s a varied role, balancing longer-term strategic insight projects with timely responses to evolving needs.
About you
We’re looking for someone with strong experience in research and insight, confident working with different types of evidence - from data and literature to lived experience. You’ll be skilled at distilling complex information and turning it into clear, actionable insight that helps teams understand what to do next, and you’ll be comfortable using digital research tools – bringing curiosity about emerging technologies that can help us work more efficiently and inclusively.
You’ll enjoy working collaboratively with a wide range of colleagues across policy, influencing, public health, research, support services, nursing, and more. You should feel comfortable facilitating conversations, presenting evidence and findings to a range of audiences including senior stakeholders. You’ll help colleagues move from insight to action - supporting them to understand what the evidence means and how it should shape their decisions and strategies.
You’ll also be able to take a step back and look at the bigger picture - spotting patterns, identifying gaps and opportunities. You’ll play a central role in helping us strengthen our organisational insight culture, supporting teams to use evidence confidently in their day‑to‑day decisions. Most importantly, you’ll be motivated by the opportunity to use your expertise to make a real difference to people affected by breast cancer.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in any our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Thursday 16 April at 9am
Interview date
Week commencing 4 May
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
We are seeking an experienced Senior Project Manager to lead the implementation and integration of HR and Payroll systems. Working within our Change and Transformation team, you will partner closely with the People and Culture Directorate to deliver our HRIS (Human Resource Information System) project in a way that is technically robust, people centred and operationally sustainable.
This role recognises that technology change succeeds only when people are engaged, supported and clear about what is changing and why. Alongside strong project and technical delivery, you will play a critical role in shaping communication, engagement and adoption, ensuring colleagues across the organisation are equipped and confident to use new systems effectively from day one.
Reporting to the Transformation Cluster Leader, key responsibilities will include:
· Lead the successful end-to-end delivery of the HRIS implementation from initiation, requirements definition, configuration, testing, deployment and transition into business as usual.
· Support the development of business cases and phase gate documentation, to ensure strategic alignment, accurate financial and risk assessments, and governance readiness
· Drive the requirements gathering process, partnering with key SMEs to translate business needs into effective system configurations
· Work with our vendors to research and resource system requirements to optimise HRIS usage and simplify the data architecture landscape
· Oversee data migration activities, ensuring data cleansing, mapping, validation and reconciliation are robust
· Develop and deliver a stakeholder engagement and communication approach, working with the change communications specialists, that supports understanding, readiness and adoption of new systems and ways of working.
To be successful in this role, you will need to demonstrate a strong track record in delivering HRIS projects within large, complex organisations. You should bring robust technical knowledge of HRIS platforms, along with excellent project management abilities, including the use of structured methodologies. Experience with the full data migration process, covering data mapping, extraction, transformation and validation is essential.
This role is a 12 Month Fixed Term Contract, starting ASAP.
You will be expected to travel regularly in the course of your work including regularly to London Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Private Healthcare
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
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A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
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Motivation to help people from all backgrounds move into meaningful work.
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Confidence speaking with a wide range of people, from clients to employers.
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Strong organisation skills, with the ability to multitask and manage your workload.
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Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
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30 days annual leave plus public holidays (FTE)
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Paid company closed days at the end of the year (FTE)
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Flexible, paid Wellbeing Hour every fortnight (FTE)
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6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Community Services Development will lead the growth and evolution of Day One’s national offer for people affected by serious and life-changing injury, while designing and implementing a new service to support individuals transitioning from Hospital to Home. The post holder should combine strategic leadership with hands on service design and development expertise, ensuring the national offer becomes the charity’s returning home service in line with the new strategy for 2026-2029. Newly designed services will deliver high-quality, compassionate support and that are well designed, evidence-based and responsive to the real world needs of people with serious and life-changing injury. Working closely with the Head of Lived Experience, to ensure lived experience insight is central to all design and implementation, and that new pathways complement Day One’s existing Peer Support model.
What You Will Bring
To be a highly organised, outcome focussed self-starter, with excellent communication and leadership skills who is able to work in a fast-paced environment and build productive relationships with internal and external stakeholders. You will be highly skilled and experienced in scoping and designing a service and seeing it through to implementation, adapting it in accordance with ongoing analysis and feedback.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 13th April 2026
Interviews:
First stage virtual: Monday 20th April 2026
Second stage in-person (Leeds): Thursday 30th April 2026
For further information, please refer to the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links
Responsible to: Director of Governance and Charitable Services
Responsible for: Operational team operating across Herefordshire
Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)
Salary: £30,000
Hours of Work: Full Time – 37.5 hours per week
Key Purpose / WHY?
The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.
Key accountabilities & responsibilities
1. Service Leadership and Delivery
· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire
· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required
· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.
· Meet with commissioners to review service performance quarterly
· Ensure the service is visible and accessible to carers from all communities
· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers
· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website
2. Service Development
· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including
supporting and/or leading on tendering,
· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.
3. Team Management
· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required
· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being
· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation
· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards
· Delegate effectively while maintaining oversight of service quality and manager satisfaction
· Oversee recruitment and inductions of new staff
· Manage leave and staff absence
· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.
4. Partnership and Stakeholder Engagement
· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.
· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.
· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers
· Represent the service at multi-agency meetings and network meetings
· Promote awareness of carer rights and needs within the community through talks and training
General
As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.
Vision Values
A society where every person who is ill or
disabled and every carer can live well and
enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential Experience Required Desirable Experience Required
· Experience of leading or managing
frontline services.
· Experience of managing staff and/or
volunteers.
· Experience of safeguarding
responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights
Essential Skills and Abilities Required Desirable Skills and Abilities Required
· Strong leadership and team building
skills.
· Able to look at the bigger picture and
devise plans and priorities that are clearly
aligned to achieving an agreed strategy.
To also contribute to decision-making
and future strategy development.
· Ability to enact and/or manage change.
· Excellent communication and
relationship building skills, able to
communicate effectively with service
users, external partners, funders and
professionals.
· Ability to work co-operatively and
effectively with colleagues across the
organisation.
· Ability to obtain and provide insight and
analysis to ensure funders fully
understand the value of our services and
that we are meeting contract
requirements with a focus on meeting
targets and demonstrating outcomes.
· Capacity to resolve complex and/or
challenging situations with the ability to
influence actions and appropriately and
positively respond to constructive
criticism or challenge.
· Ability to maintain professional
boundaries, including appropriate levels
of confidentiality and the requirements
of GDPR.
Qualifications Required Other Desirable Criteria
· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above
NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement
This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.
This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee an expanding network of peer programs and staff in London.
Experience of healthcare working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across London. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of separate projects.
This post also involves regular liaison with external partners across the region, including key stakeholders such as Operational Delivery Network (ODN) managers for each area, alongside senior NHS colleagues, drug and alcohol services etc.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society, and the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case.
We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation, working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 13 trustees on our Board, which is chaired by Sharif Shivji KC.
Qualifications
Experience of Court processes or a law qualification.
Job description
Management of Casework Function
· Manage the day-to-day delivery of the casework service, ensuring cases are progressed efficiently and to a high standard.
· Directly line-manage the casework team, providing supervision, guidance, and support.
· Lead on induction, training, and ongoing development of caseworkers with the support of the Head of Operations.
· Oversee case allocation and workload management to ensure fair distribution and timely progression of cases.
· Provide advice and support on complex or sensitive cases and assist the team in resolving challenging situations.
Performance and Quality Management
· Oversee the production of casework statistics and reporting.
· Together with the Director of Casework, track and analyse casework metrics to assess performance against agreed casework KPIs to identify areas for improvement.
· Monitor the quality and consistency of casework decisions and outputs.
· Support the Director of Casework in responding to and resolving complaints.
Service Development
· Monitor workflow and identify opportunities to improve systems, processes, and service delivery.
· Support the implementation of new processes, systems, and digital tools as relevant to the Casework function introduced by the Organisation.
· Contribute to the development of best practice and consistent standards across the casework team.
Stakeholder Engagement
· Reporting to the Director of Casework, and working in collaboration with the Engagement Manager, grow Advocate’s reach through regional expansion strategies
· Support the Casework team to develop and embed streamlined referral pathways with frontline legal advice agencies
· Support the delivery of external stakeholder engagement strategies led by the Director of Casework.
· Maintain relationships with the Bar through casework and relevant events
General
· Undertake any other duties as reasonably requested by the Director of Casework or CEO.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
At Ambitious about Autism we're currently looking for a Procurement Manager to join our team on a 6 month FTC.
You will lead a focused programme to strengthen and standardise the charity's procurement and supplier management practices, with particular emphasis on supplier selection, due diligence, risk assurance and data protection compliance.
You will establish and maintain a central supplier register and contracts database to improve visibility, governance and oversight. A key priority will be identifying and risk‑rating existing suppliers and ensuring robust onboarding, due diligence and ongoing assurance arrangements are in place — particularly in relation to data protection, information security and supply continuity — for both existing and new vendors.
We are looking for someone who has:
- Proven experience of leading end‑to‑end procurement activity, preferably within a complex organisation such as a charity, public sector or regulated environment.
- Demonstrable experience of supplier due diligence, risk assessment and assurance, including onboarding and ongoing supplier management.
- Strong understanding of data protection requirements within procurement and supply chains, including UK GDPR, data processing agreements and supplier compliance monitoring.
- Experience of establishing or improving supplier registers, contracts databases or procurement governance frameworks.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Come and help us make a difference to the lives of children and young people in Birmingham!
Beyond the Horizon is a Birmingham-based children’s charity supporting young people after bereavement, family breakdown, and domestic abuse. We’re looking for an experienced Finance Manager to join our small, dedicated team.
The Finance Manager is responsible for the effective financial management of Beyond the Horizon Charity. The role requires close attention to detail, strong analytical ability and a proactive approach to maintaining accurate, timely, and compliant financial information.
As a small but dynamic organisation with multiple income streams, including grants, donations, commissioned work and fundraising, the postholder must have previous experience of managing and reporting across varied funding sources.
This role supports both operational efficiency and strategic decision‑making by providing the CEO and Trustees with robust financial information, clear analysis, and well‑founded advice.
Please note this is a hybrid role and some office working will be required (Birmingham)
Beyond the Horizon works to protect the mental health and wellbeing of children and their families in Birmingham after bereavement and domestic abuse.
The client requests no contact from agencies or media sales.
The Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the operations and administrative staff, recruit and manage volunteers and the volunteering service and coordinate trainers and the training service. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees.
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of al genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
The client requests no contact from agencies or media sales.
Are you an experienced, driven project manager with passion for improving health outcomes?
The RCR, in partnership with Macmillan Cancer Support, is leading a national review into cancer multidisciplinary team (MDTs) improvement — a key commitment in the National Cancer Plan. We’re looking for an experienced Project Manager to drive this high-profile programme and deliver meaningful change for cancer services.
This is a rare opportunity to shape how cancer teams work across the country and to deliver meaningful improvements for patients, clinicians and the wider cancer workforce.
As Project Manager, you will take full ownership of the planning, coordination and delivery of the Cancer MDT Reform Programme. You’ll work closely with senior leaders across the health system including NHS England, Macmillan Cancer Support and the Department of Health and Social Care as well as senior Officers at the RCR, including regular reporting to our Vice-President for Clinical Oncology.
Key responsibilities include:
- Leading the full project lifecycle, from developing detailed project plans to managing risks, timelines and reporting.
- Delivering a large two-day national stakeholder event to gather insight and build consensus across the cancer community.
- Drafting high-impact written outputs, including a flagship report outlining recommendations for MDT improvement to be shared with government.
- Collaborating with DHSC and NHSE to support the development of future MDT guidance.
- Building strong, productive relationships with clinicians, NHS partners, national charities, Royal Colleges and internal teams.
- Line managing the Project Administrator and fostering an effective and motivated project team.
What you’ll need:
- Strong project management experience, with a record of delivering complex programmes to time and quality.
- Experience working with senior leaders and managing competing demands effectively.
- Excellent written and verbal communication skills, with the ability to produce compelling, authoritative materials.
- A collaborative, proactive approach, and confidence in working across diverse teams and professions.
- Knowledge or experience of cancer care, clinical services, or wider health policy — highly desirable given the nature of the project.
- Event management experience (desirable).
By joining us you will get to make a real impact on cancer services across the UK, lead a nationally significant project shaping the future of cancer care and join a supportive, mission-driven organisation!
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme