Information records manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Are you a skilled and curious practitioner who has experience working with young women and girls?
- Can you support young women to achieve their own best hopes and develop their independence and agency?
- Do you want to work for an ambitious, values-driven charity that believes young women are the experts on their own lives?
Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.
Abianda is seeking an experienced and collaborative Young Women and Girls Practitioner (1:1) to work with young women and girls aged 13-25 affected by criminal exploitation and violence as part of our flagship service, the Star Project.
As the Young Women and Girls Practitioner (1:1), you will take young women and girls through a tailored programme of activities, supporting skills development and critical thinking. You will work with young women and girls over a period of approximately 6 months, or up to 24 sessions. You can read more about the service on our website.
If you have experience of delivering one-to-one sessions with young women and girls affected by criminal exploitation and want to support them to navigate systems, spaces and relationships safely and healthily, and advocate for their rights and needs, then we’d love to hear from you.
Job Details:
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Salary: £30,756 per annum, plus pension (reviewed annually)
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Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)
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One-year fixed-term contract
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25 days holiday per annum, plus bank holidays
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Flexible working - hybrid working including from our office in London N5, from home and travel around London with the possibility of UK travel
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Reporting to Abianda’s Head of Programmes - Borough Provision
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Abianda provides a generous benefits and training and development budget for all employees
You can read the full job description attached.
How to apply:
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Please also download and our equal opportunities form (this is optional).
Early applications are encouraged and we may close the job vacancy if we receive sufficient applications. Applications will be received and reviewed on a rolling basis. The deadline for completed applications is 11.59pm Wednesday 11 February.
Interviews will be held on 24 and 25 February at our office in London, N5 2EF. Please let us know when you submit your application if you are not available on either of these dates.
Abianda is a Disability Confident employer. We aim to offer a disabled candidate who meets all of the essential requirements of the role an interview.
If you would like to have an informal conversation about the role, please contact our Head of Operations Sam at sam[at]abianda[dot]com. Sam is not on the recruitment panel.
All applicants are requested to complete a criminal record self-disclosure form at interview stage. We value the lived experience of our applicants and all disclosures will be reviewed on a case-by-case basis.
Please note
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Due to the work we do, Abianda's roles are subject to an Occupational Requirement on the grounds of the protected characteristic of sex. We are a women’s-only employer, and as such, this position is exempt under Schedule 9 of the Equality Act 2010. For the avoidance of doubt, all women including trans women are welcome to apply for and hold such roles, as are non-binary people if the applicant believes that their lived experience aligns with that of women and girls.
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We particularly welcome applications from disabled people, people of colour, the LGBTQ+ community and people from different socio-economic and educational backgrounds.
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We encourage applications from people from all walks of life, including those who may have had exposure to similar experiences that young women across London are facing.
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Our mission is to support young women harmed by criminal exploitation and violence to develop independence and agency.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Programme Assistant, Enquiries
Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence)
Salary: £30,000
Type of contract: Permanent
Start date: 16th February 2026 or shortly thereafter
Benefits:
• Challenging and rewarding work, always life-changing, sometimes lifesaving
• Competitive salary
• Team and individual training opportunities
• Commitment to performance and personal development
• Hybrid working, home and office (minimum 2 days each week in the office)
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
• 25 days plus Bank Holidays annual leave entitlement
• 8% employer pension contribution
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries.
Role & Responsibilities
Casework
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Signposting prospective applicants to the application form.
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Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.
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Escalating complex cases to the Team Leader as required.
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Maintain accurate and GDPR-Compliant records of casework activity.
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Researching international affairs to develop understanding about risks applicants face.
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Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants.
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Attend weekly case review meetings with the team.
Administration
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Provide general administrative and logistical support, including answering phone enquiries.
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Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara.
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Signpost enquiries to relevant colleagues internally and to other organisations where applicable.
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Contribute to report writing.
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Present and collect data on general enquiries and applications to the Programme.
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Ensure safekeeping of confidential information.
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Maintain excellent detailed records of correspondence, documents, and activities.
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Provide administrative support to colleagues on projects as required.
Managerial Support
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Contributing to Fellowship Programme policy changes and decision-making.
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Provide advice and guidance to colleagues.
Ad Hoc Responsibilities
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Show adaptability and willingness to take on additional work when necessary.
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Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues.
Person Specification
Essential:
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Bachelor’s degree
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Fluent English (spoken and written)
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Proactive with a willingness to learn
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Confident and empathetic with strong interpersonal and communication skills
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Ability to work under pressure in a fast-paced environment
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Keen team player who is ready to support and help colleagues
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Excellent record keeping and attention to detail
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Ability to work independently and in a team
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Good time management with ability to prioritise and independently work to deadlines
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Understanding of issues of confidentiality
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Interest in and commitment to the work of Cara
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Confident use of Microsoft package
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Awareness of current global issues
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Ability to handle difficult conversations with sensitivity and resilience
Desirable
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Master’s or equivalent experience
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Casework experience
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Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered
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Salesforce/CRM software experience
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Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity
Please send a CV and cover note in response to the four screening questions. Applications that do not follow this guidance will not be considered.
Please respond to the following questions in your cover letter.
1. What draws you to Cara and the work of supporting at-risk academics, and how does your experience and skills relate to this role? (max 500 words)
2. Tell us about a time where you had to balance multiple urgent tasks. (max 300 words)
3. Tell us about a time when you worked with sensitive personal data. (max 300 words)
4. Name 3 things you think it would be important to consider when working with people who've experienced war or displacement like those who apply for Cara support. (max 300 words)
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shape the future of housing – support real projects that deliver change for colleagues and tenants.
Customer Experience & Insight
Location: Birmingham, B15
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026
About Midland Heart
We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Customer Experience Team — where you'll gain hands-on experience supporting tenant engagement, complaints analysis, and service improvement in a fast-paced dynamic organisation.
Your Role:
You'll apply your academic knowledge to real-world challenges – working alongside experienced Customer Experience professionals whilst gaining insight into tenant scrutiny, complaints trends, and service design. You'll develop a first-hand appreciation of how our Customer Insight team uses feedback to explore themes and outcomes that improve services — directly benefiting colleagues and tenants.
Your day to day will see you:
- Supporting communication with tenants through various channels to promote engagement and scrutiny opportunities.
- Assisting in the organisation of tenant meetings, ensuring accurate records are kept and actions are tracked to completion.
- Helping coordinate "deep dive" activities by collating data and analysing findings related to customer satisfaction and complaint trends.
- Contributing to the preparation of case studies and presentation materials that explore service improvement opportunities.
- Researching best practices in the housing sector and beyond to help improve how we handle complaints and engage with our communities.
What we're looking for:
- Currently studying (or recently completed) a degree in Social Policy, Business Management, Psychology, or another related discipline.
- Strong organisational skills and an interest in how customer feedback can drive business change.
- Excellent interpersonal skills with the ability to communicate clearly with a diverse range of stakeholders and tenants.
- An analytical mind with the ability to research information and summarise findings effectively.
- Enthusiasm, openness to feedback, and a genuine desire to learn.
Applications close on Sunday 15th February 2026.
Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.
Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form
No agencies please
Job Title: Head of Transformation
Department: Fundraising and Development
Reports to: Director of Fundraising and Development
Direct reports: None
Location: Lingfield, Surrey
Salary: £65,000 per annum
Hours: 37 hours per week, Monday to Friday
Contract: Permanent
Closing Date: 13th February 2026
Young Epilepsy is committed to safeguarding and protecting all children and young people who access sour services.
As part of our safer recruitment process, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Your Role
Young Epilepsy is on a bold journey to become a truly technology-enabled charity, harnessing digital innovation to transform the way we work, the services we offer, and the way we engage with supporters, partners, and young people. This role will be at the heart of shaping that future.
As Head of Transformation, you will lead and deliver our five-year transformation strategy, turning ambitious plans into tangible results. You’ll be a senior change leader who can bridge strategy and execution, ensuring that digital adoption, innovation, and cultural change are embedded across the organisation.
You’ll work closely with our Strategy Steering Group and collaborate across Fundraising, Voice & Support, Research, Marketing, and Operations to ensure every part of Young Epilepsy benefits from a more connected, data-driven, and future-ready approach.
This is a rare chance to make a measurable difference to the lives of young people, while building the digital capabilities of a growing UK charity.
We’re looking for someone with a proven track record of delivering strategic programmes, demonstrating expertise in transformation management and cultural change. The ideal candidate will be a visionary, with exceptional collaboration and communication skills.
What we need from you
You are an inspiring, strategic leader who combines vision with delivery. You have a track record of leading transformation programmes that deliver real, measurable change, ideally within a charity, public sector, or mission-driven organisation. In the role you will:
- Lead and deliver the overall 5-year transformation strategy ensuring programmes are on time, on budget, and deliver measurable impact.
- Turn vision into action — translating strategic goals into practical, deliverable projects that improve reach, efficiency, and outcomes.
- Champion a digital-first culture — embedding technology, data, and AI into service delivery, supporter engagement, and operational processes.
- Analyse current business processes to identify opportunities for automation, simplification and improved impact
- Develop plans to implement and drive organisational change, including adoption of digital and the use of AI
- Collaborate with programme managers and cross-functional teams to ensure projects align with strategic objectives, resources are used efficiently, and capacity is maximised
- Develop a monitoring and evaluation framework, to track progress, measure success and inform continuous improvement.
- Lead change management, supporting teams through transformation and building internal capability for innovation.
- Identify and mitigate risks and obstacles that may impede the success of the strategy
Your benefits
- Comprehensive training and professional development opportunities
- Generous annual leave
- Occupational pension scheme
- Subsidised dining room
- Your Rewards, giving you access to nationwide discounts and benefits
- Free parking on site
- We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car
About us
Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.
Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.
Children with epilepsy have a right to be heard. We are here for them.
Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.
No agencies please
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful. We reserve the right to close the job advert earlier than publicised should we receive a high volume of interest.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
The client requests no contact from agencies or media sales.
Location: Sheffield and covering one other location TBC
Salary: Grade 7 - £49,488 per annum
Closing date: Sunday 1st February 2026 at 11.30 pm
Full time - 35 hours per week
Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for Justice.
If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role.
At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe, and secure home.
Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.
About the role
You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
1. You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others.
2. You will have a minimum of 4 years post qualification legal practice experience
3. You will have supervisor status and have substantial knowledge of housing and homelessness law.
4. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 32 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.
Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis.
Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. A holistic approach is taken to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness, supporting over 5000 people every year.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-4 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteer Coordinator - Mental Health to play a pivotal role in our Volunteering Service in London
Sounds great, what will I be doing?
As a Volunteer Coordinator with Hestia's vibrant and supportive Volunteering Team, you'll play a key part in creating meaningful opportunities that empower individuals and strengthen our communities. You'll recruit, train, and inspire volunteers who work alongside people experiencing severe mental health challenges across our drop‑in community and crisis services. With collaboration, creativity, and empowerment at the heart of everything we do, you'll shape safe, inclusive, and uplifting environments that help individuals build confidence, improve wellbeing, and reduce social isolation. Working closely with colleagues across Hestia, you'll ensure volunteers feel valued, and service users receive tailored support, and every project delivers real impact.
In this role, you'll take a proactive lead in shaping high‑quality volunteer involvement across our mental health services. Working closely with the Area Manager, Service Managers, NHS Trust partners and Experts by Experience, you'll identify emerging needs and design volunteer roles that genuinely enhance clinical and support pathways. You'll champion a whole‑person approach supporting physical, emotional, social and spiritual wellbeing, while inspiring staff teams to think creatively about how volunteers can add meaningful value. From recruiting and training volunteers to delivering befriending and activity programmes, to supervising their day‑to‑day involvement, you'll ensure every volunteer feels confident, supported and aligned with service priorities. You'll build strong relationships across Hestia, particularly within our crisis alternative services, and offer expert guidance to colleagues to ensure best practice. With responsibility for maintaining accurate records and contributing to the smooth running of the Volunteering Programme, you'll play a vital role in ensuring our services remain responsive, compassionate and impactful. If you're passionate about people, community, and making a difference, this role offers the chance to lead with purpose and help others move toward independence and hope.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
This role calls for someone with exceptional organisational and project‑management abilities, capable of guiding and empowering volunteers, colleagues and service users with professionalism, warmth and confidence; someone who brings strong interpersonal skills, the ability to build trusting relationships across diverse communities and partner organisations, and a sensitive awareness of the cultural, social and health issues affecting people who use our mental health services. You'll need solid IT proficiency across Microsoft Office, strong literacy and numeracy, a thoughtful approach to evaluation, and a clear understanding of safeguarding principles, along with the confidence to address concerns appropriately. While experience supervising volunteers is an advantage, what truly matters is your ability to engage people in a friendly, supportive manner and create an environment where volunteers feel valued, informed and able to thrive.
This is a hybrid role with three days spent on site across our London services, including regular visits to our Aldgate head office, and two days worked remotely each week.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Facilities Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role Title: Facilities Officer
Salary: £32,891 to £33,819 Pro-rata
Location: Office Based-Chard, Somerset
Tenure: Permanent, Part Time-15 hours per week (Job-Share, afternoons)
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have proven experience in the delivery of a professional Facilities Management service?
Do you have Technical expertise in office maintenance and manual handling?
Then we'd love to hear from you!
At ActionAid UK, we’re driven by a bold mission: a world where women and girls live free from violence and discrimination, and can claim their rights. We’re looking for a Facilities Officer to help create the kind of workplace environment that makes that mission possible every single day. If you love making things run smoothly, take pride in high standards, and want a role where your work directly supports people doing life-changing work, this could be the opportunity for you.
Based in our Chard office (with remote support links to our London team), you’ll be the person who keeps our office environment safe, welcoming, resilient and values-led. You’ll be a key point of contact for staff, visitors, suppliers and contractors, making sure our workplace is a friendly and well-managed space. One day you might be coordinating engineers to resolve an urgent building issue, and the next you could be ensuring new starters feel confident about health and safety procedures, supporting office events, or helping colleagues with travel and accommodation arrangements.
This is a hands-on, varied role where you’ll support the day-to-day rhythm of the office while also spotting opportunities to improve how we work. You’ll oversee reception and administration essentials, including managing outgoing mail efficiently and cost-effectively, keeping accurate cross-charging records, and maintaining effective systems for stationery, supplies and office consumables. You’ll play a central role in ensuring visitors are supported with the information, logistics and practical help they need to have a safe and productive stay, and you’ll help keep internal communications flowing by sharing relevant updates around the office.
You’ll also take real ownership of the office environment along side your Job-Share co-worker, working to service levels and agreed processes, listening to feedback, and continuously improving the service we provide. You’ll ensure facilities equipment is secure, maintained and compliant, including items requiring legal checks such as PAT testing, and you’ll maintain accurate asset information. You’ll be a main contact with cleaning services to set clear standards and monitor cleanliness, waste disposal, recycling and supplies, and you’ll organise confidential waste and recycling in line with best practice. From managing deliveries and ensuring the right equipment is in place for moving items safely, to attending the premises out of hours if needed for urgent repairs, you’ll help ensure staff can work confidently and safely. Security and safe working are central to this role. You’ll support building access control, assist with fire and building safety procedures, promote safe working practices, and work alongside security colleagues to support safe travel for staff. You’ll also support the Facilities and Security Manager with information gathering for renewals such as travel and office insurance, and coordinate with our London facilities team where travel and accommodation bookings are required.
We’re looking for someone who brings proven experience delivering a professional facilities management service in a similar environment, with a strong customer service mindset and the confidence to build a positive service culture around them. You’ll have practical technical knowledge of office maintenance, repairs and improvements, and you’ll be comfortable managing supplier relationships, raising orders, and handling associated financial processes. You’ll be organised, calm under pressure, and able to juggle immediate daily needs alongside longer-term projects. You’ll also be someone who can identify risks early and take sensible action to reduce them.
Experience as a First Aider and/or Fire Warden, and experience of manual handling are important for this role, and it’s a bonus if you’ve worked with asset management, in the charity sector, or in office environments aligned to health and safety standards such as IOSH. Most importantly, you’ll share our values and bring a genuine commitment to feminist principles, safeguarding, and creating an inclusive workplace where women and girls’ rights are at the centre of what we do.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm
ABOUT US
Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:
1. A women only drop-in service
2. An advocacy service
3. An outreach service
We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.
Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.
JOB PURPOSE:
The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.
Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.
This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.
The client requests no contact from agencies or media sales.
Yada is a small charity working to prevent and remove the stigma around the sexual exploitation of women and girls. Based in West Sussex our services include specialist 1-1 tailored support to self-identifying women involved in the sex industry, as well as partnership working to deliver preventative workshops to women who may be at risk of sexual exploitation.
Our training offer to professionals who support women who are being sexually exploited has also grown over the last few years. In 2025 over 200 professionals received our training. We are at an exciting time in the development of the charity as we look to expand our services, including reviewing our established training offer and exploring new options.
The role
The Training and Resourcing Lead will have a key role to play in shaping and strengthening Yada, building on our previous success, and ensuring the charity’s sustainability as a respected specialist in the area of sexual exploitation locally and nationally. The role will have responsibility for leading on the review, design, development and delivery of our training offer to external partners and professionals, including networking and proactive local partnership building, to ensure all professionals who support women who are vulnerable to sexual exploitation receive training support. The role will also have responsibility to research, design and deliver a package of short internal training sessions for the development and upskilling of our outreach staff to ensure they remain trauma informed and current as specialists in supporting women in the sex industry. There is an expectation that the post holder will become Yada’s specialist in the sexual exploitation of women who are at risk, and be able to share this knowledge.
About you
We are seeking a self-motivated and organised female who has experience at collabarative working and relationship building, with previous experience in presenting or training. She should have the ability to take on a specialist area and share this with others in a professional manner in person or online, promoting positive learning. Ideally this person would have previous experience or knowledge of working with vulnerable people, demonstrate an understanding to responses to trauma and PTSD, or show a commitment and passion for marginalised communities and be willing to learn. Knowledge of violence against women and girls would be an advantage.
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.
The client requests no contact from agencies or media sales.
Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities.
Working under the Horticulture, Conservation & Site Lead, you will apply your horticultural and conservation expertise daily to run volunteer sessions, facilitate group activities, support training delivery, coordinate garden and conservation projects, and contribute to plant and produce sales — all while supporting wellbeing through nature.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your ability to transform tax processes could unlock thousands of pounds in savings while building best-in-class compliance systems for one of the UK's biggest charities?
As a Financial Accountant within our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth. We aim to be trusted partners and credible experts who enable the organisation to make faster, better-informed decisions.
This is a highly technical, hands-on role where you'll own and improve our tax function. You'll be responsible for the essential technical delivery, preparing VAT returns, managing partial exemption calculations, overseeing Corporation Tax and Gift Aid. Ensuring we meet every regulatory requirement. But what sets this role apart is the opportunity to transform how we deliver this work. You'll drive continuous improvement across all tax processes, identifying inefficiencies, implementing automation, redesigning workflows, and developing robust controls that optimise our position while maintaining compliance. This is your opportunity to leave your mark on a critical area of the finance function.
Your process improvement mindset and ability to explain complex matters clearly, will help colleagues make tax-efficient decisions.
About you:
You're a qualified accountant with strong process improvement experience who thrives on identifying inefficiencies and implementing better ways of working. You're excited by the prospect of shaping an entire area within a finance function.
You're a problem-solver who constantly asks, "how can we do this better?" You have a genuine curiosity about how things work and a drive to continuously improve. Existing knowledge of VAT compliance, particularly partial exemption, would be beneficial, as would broader familiarity with Corporation Tax, Gift Aid, and other statutory obligations. However, what matters most is your appetite to learn and your determination to find better ways forward.
You'll have:
- Proven experience driving process improvements in a finance environment, demonstrating where you've identified inefficiencies, redesigned workflows, or delivered measurable improvements.
- A CCAB qualification achieved through education, or demonstrable equivalent knowledge and experience that evidences your understanding of the role's requirements.
- Some experience with VAT, Corporation Tax, Gift Aid, or other UK tax regulations. You don't need to be a tax specialist, but you should have exposure to tax compliance and a genuine interest in developing deep expertise in this area.
- The ability to quickly build technical knowledge and confidence in complex tax scenarios, with a problem-solving approach to navigating regulations.
- Experience working with HMRC or other regulatory bodies, demonstrating credibility and professionalism in external relationships.
- Demonstrated experience as a Financial Accountant in a large or complex organisation.
- The ability to work effectively across departments and at all levels, translating complex financial or technical matters into practical guidance.
- Experience with cloud-based ERP systems (we use Unit4) and a mindset of continuous improvement.
What you'll focus on:
- Driving continuous improvement across the tax function.
- Developing robust tax processes and controls that optimise our position while ensuring compliance.
- Overseeing VAT compliance – preparing and reviewing accurate VAT returns, managing partial exemption calculations, and optimising our VAT position.
- Overseeing Corporation Tax and Gift Aid compliance as well as other statutory tax obligations.
- Building and maintaining strong relationships with HMRC, managing enquiries or audits with professionalism.
- Providing clear tax guidance across the Society, empowering colleagues to make tax-efficient decisions.
- Working seamlessly with colleagues across the Finance team to provide integrated financial partnership, while role-modelling our values.
Can you see yourself as the person who transforms our tax function, not just maintains it? Are you ready to shape an entire area within our finance function and make your mark?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
The Advocacy Team Leader is a key operational leadership role responsible for the day-to-day delivery, coordination, and quality assurance of Respond’s specialist ISVA and advocacy services for autistic people and people with learning disabilities affected by sexual violence, trauma, or abuse.
This role combines operational leadership, case allocation and triage, supervision and quality oversight, alongside holding a small caseload of complex cases. You will help ensure high-quality, trauma-informed, neurodiversity-affirming advocacy in line with ISVA national minimum standards, safeguarding requirements and contract outcomes.
The Team Leader plays a central role in embedding trauma-informed, neurodiversity-affirming practice, supporting safe and reflective decision-making, and representing Respond in key operational and steering forums and working groups. And plays a vital role in building a culture of safe, accountable, and reflective practice and in ensuring advocacy services are delivered with care, consistency, and impact.
An accredited ISVA qualification is essential.
This advert closes at midnight Thursday 18th February 2026 and interviews will be held Tuesday 24th February 2026.
The client requests no contact from agencies or media sales.
We’re seeking a HR Business Partner to join our fantastic People and Culture team.
Working with the Head of People and Culture you will play a key role in ensuring the smooth, efficient and values-driven delivery of HR operations across the organisation. Supported by a HR Adviser and HR Officer you’ll be responsible for the delivery of our HR operations across pay and reward, recruitment, learning and development, wellbeing, engagement and equality, diversity, inclusion and belonging. You’ll also partner with senior managers, supporting them by providing specialist support and advice that enables them to deliver their business plans.
Key priorities:
Partner with senior managers to support their business plans.
Drive staff engagement and inclusion programmes
Deliver our leadership development programme for senior managers
Support implementation of our new HR system
About You
- You’ll have experience of working as a HR Business Partner, HR Operations Manager or Senior HR Adviser and /or have a CIPD Level 5 / 7 qualification
- You have experience of supporting and coaching managers across an organisation to resolve a range of people related issues.
- You have experience managing and developing others.
- You’re able to analyse, evaluate and present organisational and people metrics and determine ways to improve results
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Pete O’Callaghan, Head of People and Culture (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that there will be a two-stage process, first interviews will be held in person on 16 and 17 February 2026, with a second stage the following week. An additional initial telephone screening stage will be held if needed.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
We have some fantastic opportunities for dedicated and enthusiastic Keyworkers to join Barnardo's. Currently we have multiple Full Time, Permanent contracts available as we add to our growing team in Greater Manchester. Would you like the chance to provide crucial support to Children, Young People with Learning Disabilities and/or Autism (up to 25 years) and their families as part of the NHS Long Term Plan?
Covering the Greater Manchester area, it is essential to hold a valid UK driving licence with access to your own vehicle. As a Keyworker, you will have passion and commitment when delivering quality support within the family home, placement, or inpatient setting. You will work as part of a team to prevent - where possible - children and young people from requiring an inpatient admission or placement. Are you a compassionate individual looking for a meaningful and rewarding role?
As this is a new service there are lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer including core competencies through to bespoke training. To be a successful Keyworker, you will need to have the following:
- Experience in supporting children with Learning Disabilities or Autism
- The ability to ensure the 'voice' of the child and family is central, enabling lived experience to create change.
- Excellent team working skills. You will work as part of a service that covers the whole of Greater Manchester. However, there are 5 teams providing the opportunity to offer support and create strong relationships and partnerships in a local area and with colleagues which include Manchester, Bolton, Wigan, Tameside, Salford, Stockport and Trafford.
- Safeguarding knowledge.
- Good IT and recording skills.
This service is dynamic, no two days are the same, however you will have a number of children and young people who you will build positive and meaningful relationships with. You will manage your own diary with families, providing support at a time that suits their needs. This means you will be working some evenings and weekends. In return you will manage your hours so may benefit from later starts or earlier finishes. You will support in homes and the community and attend meetings with professionals and families to ensure excellent communication, a shared understanding and a team approach. You will support information to be understood, views to be shared, checking the right provision is known about and able to be accessed. You will work closely with health and social care partners. We aim to provide the right support, at the right time, in the right way. You may work by yourself or alongside colleagues depending on the support needed.
When completing your application please refer to your skills knowledge and experience in relation to the Advert description, Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex needs Service in Croydon.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have experience working with people with mental health and/or dual diagnosis needs, gained through paid or voluntary roles. You will be able to learn quickly, gather and assess information, and make sound decisions while accurately recording and sharing information in line with confidentiality requirements. You will be confident supporting individuals who may display challenging behaviour, using a calm, non-judgemental and solution-focused approach to de-escalate difficult situations and work collaboratively towards positive outcomes. The role requires resilience and optimism, with a strong belief in people's capacity for change, and the ability to work effectively in a fast-paced and sometimes pressured environment. A sound understanding of safeguarding is essential, along with the ability to respond appropriately to concerns. You must also be flexible and willing to work unsociable hours, including early and late shifts and occasional weekends as part of a team rota.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.





