Information support volunteer volunteer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, people focused administrator who loves making things run smoothly? Do you enjoy supporting others, coordinating moving parts, and being at the heart of meaningful work? If so, this could be the next step for you.
The Royal College of Radiologists (RCR) is looking for an enthusiastic Exams Engagement and Expansion Assistant to join our busy and welcoming Exams team. Exams are at the core of what we do, shaping the careers of clinical oncologists and radiologists across the world. This role puts you right at the centre of that mission.
You’ll play a key part in supporting our expert examiners and helping us deliver high-quality, well-run examinations. As we expand our exams provision, you’ll also have the chance to get involved in new projects, improved processes, and exciting initiatives aimed at increasing global access to our qualifications.
This is a fantastic opportunity for someone who enjoys variety, values relationship building, and wants to develop their skills in events, coordination, and stakeholder support.
What You’ll Do
-
Be a friendly first point of contact for examiner applicants, supporting recruitment, inductions and training.
-
Coordinate key logistics — travel, accommodation, examiner dinners and meetings.
-
Support smooth-running committee meetings by scheduling, circulating papers and drafting action logs.
-
Handle candidate queries and assist with the delivery of Part B (2B) exams.
-
Maintain accurate examiner records and contribute to new examexpansion projects and initiatives.
What You’ll Need
-
Strong organisational skills, great attention to detail and the ability to manage multiple tasks.
-
Confident and approachable communication skills, both written and verbal.
-
Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
-
A proactive, positive attitude and enthusiasm for learning new processes.
-
Experience in administration is essential; experience in exams, education or committee support is a bonus (but not required).
If you think think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.
Applications are being reviewed as they are received, so in order to avoid disappointment please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our highly motivated and passionate team as a Finance Assistant.
Working closely with the Senior Finance Officer and Director of Finance & Resources, you’ll support the day-to-day transactional finance processes of the charity. This role focuses on accurate bookkeeping, reconciliations and financial record-keeping to ensure the smooth running of financial operations.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Financial Administration and Bookkeeping
- Maintain up-to-date records in Sage 50.
- Import weekly transactions through Sage Bank Feeds.
- Process purchase invoices, card transactions, and payments, ensuring correct coding to nominal and departmental ledgers.
- Import bank receipts into Sage from Raiser’s Edge NXT.
- Maintain the card transaction spreadsheet and ensure receipts are collected.
- Generate sales invoices and support credit control activities.
- Assist with posting routine month-end journals as directed.
- Complete monthly bank reconciliations for review by the Senior Finance Officer.
- Work with the Database Officer to reconcile income between Sage 50, the income spreadsheet and Raiser’s Edge NXT.
- Maintain organised financial files to support monthly reporting and the year-end audit.
- Assist with tracking restricted income and expenditure as required.
- Paying cheques and cash into the bank account in a timely manner.
Support to the Finance Team
- Prepare supporting documentation for month-end and audit.
- Work under the guidance of the Senior Finance Officer to ensure transactional accuracy.
- Support continuous improvement of finance processes.
Other
- Carry out any other duties reasonably required to support effective financial management.
- Adapt to the needs of a developing organisation and undertake additional responsibilities as necessary.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.
This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.
As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies
Yeldall wants all those affected by addiction to heal, transform and thrive.
.jpg)


The client requests no contact from agencies or media sales.
Policy Campaigns Officer
A permanent position has arisen as part of the continued growth of our campaigns work within our friendly Policy, Public Affairs and Campaigns department. The Policy Campaigns Officer will play a key role in helping the charity deliver high-impact campaigns that mobilise supporters, influence policy, and raise awareness of issues relating to dementia research.
In this role you will support the Campaigns Manager to deliver integrated advocacy campaigns aligned to Alzheimer's Research UK’s strategic objectives. You will contribute to the coordination, development and implementation of activity that connects public mobilisation with policy and government influencing priorities.
You will bring proven experience of working on advocacy or policy-focused campaigns, or in a closely related field where influencing decision makers and engaging the public has been central to your work. You will understand how campaigning activity contributes to political or institutional change and will be confident supporting the delivery of campaign tactics across digital and offline channels.
This role is ideal if you are looking to build on existing advocacy or influencing experience in a collaborative team, contributing to campaigns that aim to deliver measurable policy impact.
Key Responsibilities:
Campaign development and delivery
· Support the development and delivery of integrated advocacy and policy campaigns aligned to organisational priorities.
· Help design campaign plans, including objectives, audiences, tactics, timelines and evaluation measures.
· Deliver campaign activity and creative tactics across a range of channels, both digital and offline.
· Work with colleagues across the organisation to ensure campaigns are evidence-led, inclusive and aligned with organisational priorities.
· Monitor campaign performance and contribute to evaluation and learning.
· Act as a point of contact for work with external agencies and suppliers.
Influencing and supporter mobilisation
· Support efforts to influence decision-makers by mobilising supporters and amplifying public voices.
· Work with policy and public affairs colleagues to align public-facing campaign activity with political influencing messaging and objectives.
· Help build and maintain relationships with supporters, volunteers, partner organisations and coalitions.
· Assist with producing campaign briefings, messaging and supporter-facing materials.
Communications and digital campaigning
Work closely with communications and digital teams to deliver integrated campaign content.
· Support the development of email, social media and online action tools to engage supporters.
· Adapt campaign messages for different audiences, ensuring clarity, accuracy and impact.
· Contribute to content planning and delivery to maximise reach and engagement.
Events and engagement activity
· Support the planning and delivery of campaign-related events, both online and in-person.
· Represent the charity at relevant events, meetings and conferences as required.
· Assist with coordinating meetings and briefings involving supporters, stakeholders and internal teams.
· Liaise with colleagues, supporters and external partners to ensure effective delivery of campaign activity.
Knowledge, skills and experience needed:
· Experience of delivering campaigns, advocacy initiatives, or influencing activity aimed at shaping policy.
· Experience drafting materials intended to influence or mobilise external audiences (e.g. campaign actions and briefings, supporter emails, calls to action).
· Understanding of how public mobilisation aligns with influencing objectives and contributes to policy change.
· Experience of delivering digital campaigning tactics and coordinating in-person supporter mobilisation.
· Experience of working collaboratively with colleagues across different teams.
· Excellent written and verbal communication skills, with the ability to adapt complex issues into clear and compelling messaging.
· Strong organisational skills and the ability to manage multiple tasks and deadlines
· IT literate, with experience using Microsoft Office and digital tools.
· Commitment to the charity’s vision, mission and values.
· Proactive, flexible and solution-focused approach to work.
· Strong team player with the ability to use initiative.
· Willingness to learn and adapt in a fast-moving environment.
· Willingness to work outside of regular office hours during busy periods (e.g. campaign launches or events).
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: HR & Recruitment Administrator
Salary: £9,712 per year
Hours: 15 hours per week, ideally Monday and Tuesday but lets discuss what might work best for you!
Contract type: Permanent
Location: Bath
About The Role:
We have an exciting opportunity for an HR & Recruitment Administrator to join our small, friendly HR team at our head office in Bath. This role is a job meaning that you will share the load with someone else working the other half of the week!
This varied role offers the chance to provide vital administrative support across both HR and recruitment functions, including coordinating interviews, maintaining employee records, and supporting onboarding processes. It’s a fantastic opportunity for someone looking to start their career in HR while contributing to an organisation that makes a real difference in the lives of vulnerable individuals.
If you're organised, proactive, and passionate about people, we’d love to hear from you!
What You’ll Be Doing:
- Be the first friendly face in the employee journey – help onboard new starters by coordinating pre-employment checks like DBS and references.
- Keep things running smoothly by supporting our HR Assistant in updating HR systems with important changes like new joiners, contract updates, and leavers.
- Champion growth and development by booking staff and volunteers onto essential training, and keeping records up to date.
- Bring learning to life by helping plan and organise our exciting monthly training sessions that keep our team inspired and informed.
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
What We’re Looking For:
We’re after someone who’s organised, proactive, and passionate about getting things right. The ideal candidate will:
- Thrive in a fast-paced environment, confidently juggling multiple tasks and deadlines while maintaining strong attention to detail.
- ️ Communicate clearly and effectively, both in writing and face-to-face, with a friendly and professional tone.
- Understand the importance of confidentiality and always handle sensitive information with care and integrity.
If you're someone who takes pride in their work and loves being a part of a team that makes a difference—this could be the perfect role for you!
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
The Opportunity
The Finance and Operations Manager will provide financial expertise and support the Head of Finance & Operations (HFO) to deliver high quality financial management in budgeting, forecasting, and monthly reporting.
The role will also support the HFO in the organisation's operations functions, ensuring that legal and operational governance is delivered on time and to a high standard, that SMF is is compliant in Health & Safety (H&S), General Data Protection Regulation (GDPR), insurance and other operational matters. The role holder will provide support leadership on the organisation's IT function and deliver training to all teams in matters concerning finance and operations.
Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Contract: Full-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Key Responsibilities:
1. Finance:
- Oversee the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the HFO, Chief Executive Officer (CEO) and Operations team.
- Ensure that our accounting software is consistently up to date with the correct information.
- Work with the HFO on management information to enable the SMT and trustees to monitor progress and performance, make effective decisions and plan for the future.
- Financial information to support income development including budgets, income tracking and analysis and funder reports.
- Support the development of the annual organisational budget with the HFO, in liaison with the CEO and management team and provide support in developing departmental / project budgets as relevant.
- Manage how the organisation applies and reports on VAT.
- Alongside our appointed accountants prepare Year End accounts, end of project accounts, and work with the appointed accountants to ensure the Accounts are completed, approved, and filed on time.
- Manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.
- Devise and implement effective and efficient procedures, including the introduction of a purchase order system and a new ethical procurement policy.
- Maintain the payroll function of the organisation and be the lead point of contact with our external payroll provider.
- Conduct reviews and evaluations for cost-reduction opportunities.
2. Operations:
- Support the Data Protection Officer (the HFO) for the organisation, in liaising with the Information Commissioner's Office (ICO) appropriately, ensure that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures, and ensure that the organisation meets its Data Protection requirements.
- Support the HFO in overseeing operational matters such as insurance, H&S, buildings maintenance and asset register; work closely with the management team to ensure awareness, compliance, and procedures that are effective and efficient for staff and volunteers. Where appropriate, escalate concerns and issues to HFO.
3. Strategic Responsibilities:
- Work closely with management and trustees to provide and develop financial and operational expertise; contribute appropriately to the development and management of organisational strategies, service proposals and development of the organisation.
- Lead on the appropriate understanding and training at each level of the organisation on how operational and financial systems work and support their role.
- Ensure that financial and operational policies and procedures meet the highest standards, reflect the charity’s ethos effectively and support the organisation’s strategic development; champion inclusivity (including Equity Diversity and Inclusion (EDI)) and sustainability (in the widest sense).
4. Line Management
- Day-to-day people management
- Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work
- Review work outputs, monitor and quality assure work
- Manage and report on performance; deliver performance reviews
- Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth
- Recruit and induct new team members
- Reasonably support well-being: provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports
See attached job description for more detail on the key responsibilities in the role
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
Essential:
- Part/fully qualified as an Accountant, or equivalent relevant experience
- Significant experience of working in a finance role in an organisation with a turnover of £1m or more
- Hands on experience of maintaining a financial software package
- Experience of working with financial systems to prepare financial reports and management accounts
- Experience in managing the operational aspects of an organisation, including risk assessments, GDPR etc.
- Excellent knowledge and understanding of bookkeeping and general financial and accounting principles
- Numerate and able to use an accounting software package
- IT Literate, including experience of Microsoft Office software and excellent skills in using Excel and Word
Desirable:
- Experience of working in a finance role for a charity
- Experience of Accounts IQ accounting package
- Experience of preparing finance reports relating to project grants/restricted funding from a range of donors
- Knowledge of charity accounting and the Charities SORP (Statement of Recommended Practice)
- Knowledge of Salesforce CRM
See attached job description for more detail on the person specification
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.
Benefits
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work scheme.
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:
1) Why would you like to work at the Social Mobility Foundation? (250 words max.)
2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)
3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Southall Black Sisters (SBS) is seeking a Strategic Caseworker to help turn the lived realities of Black, minoritised, and migrant women into systemic change.
Rather than providing direct advocacy, this role focuses on working closely with the Communications, Policy & Strategic Litigation Manager and the Advocacy Team to identify patterns of injustice from SBS’s casework, develop evidence-based challenges, and support legal, policy, and campaigning interventions. In some cases, this work may lead to strategic litigation aimed at challenging systemic failings and discriminatory policies.
The postholder will play a key role in tackling institutional racism, discriminatory immigration policies, and systemic failures in the protection of women facing violence and abuse.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
We are seeking a passionate and knowledgeable Church Buildings Support Officer to help secure the long‑term, sustainable future of our historic church buildings—places of worship, community, culture, and heritage. In this vital role, you'll support congregations and community volunteers in caring for their buildings and championing their use for mission, ministry, and wider community benefit.
You will work across the Diocese to provide expert advice on building maintenance, heritage conservation, project management, funding, and community engagement—ensuring these unique buildings remain active, cared for, and sustainable for generations to come.
21 Hours per week to be worked over Monday to Friday, with some occasional evening and weekend meetings
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within James Cook University Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
Key Responsibilites
The post holder’s primary duties and responsibilities are as follows:
-
Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
-
Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
-
Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
-
Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
-
Contributing towards report writing through the writing case studies and narrative to support data collection.
-
Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
-
Deliver awareness raising presentations to clinical colleagues and departments.
-
Organise and facilitate outpatient and in person legal clinic drop-in sessions.
-
Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
-
Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
-
Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
-
Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
-
Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
-
Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
-
Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
-
Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
-
Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
-
Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Please find the recruitment pack attached for full details.
How to apply
Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role.
Closing date: Sunday 1st March 2026
First stage virtual interviews: Week commencing 9th March 2026
Second stage in-person interviews: Week commencing 16th March 2026
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Corporate Partnerships Officer (MAT cover) to join our Fundraising team.
You'll identify and cultivate corporate prospects, supporting on securing income through written application and pitches, whilst managing a portfolio of existing corporate partnerships. You'll build and maintain effective relationships to maximise corporate participation with current and prospective supporters.
You'll proactively identify funding opportunities and use your own initiative to make suggestions on our approach and/or suitable funding areas, devising innovative ways of accessing and engaging companies, as well as organising volunteering opportunities for corporate partners.
You will have:
- Experience of working successfully with corporate funders
- Experience of supporter relationship management with a track record in building successful relationships and raising funds from companies.
- Experience in accurate, timely data recording and CRM
- Excellent communication skills with good written and verbal communication.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Retail Supervisor
Salary: Band 3 £27,153 – £30,444 per annum inclusive
Contract: Permanent, full-time | 37.5 hours per week, 8.30 - 4.30 Tuesday to Saturday (no hybrid working)
Location: St Joseph's Hospice, Mare Street, Hackney, London, E8 4SA
About the job role
St Joseph’s Hospice Charity Shops sit at the heart of the community in Hackney. Over the years we have built a loyal customer base and we are well known locally as the place to shop for quality pre-loved items, while offering exceptional customer service.
We are looking for someone to join our team as Retail Supervisor at our flagship charity shop at 77 Mare Street, working with a small, highly motivated Retail Team, which is primarily made up of committed volunteers. You will manage the day-to-day operations in the shop and generate income through both regular and ad hoc sales.
About you
The post holder will have strong retail experience and be able to provide a service to customers that is second to none and reflects the Hospice values.
You will have strong verbal communication skills and be capable of building and sustaining relationships with colleagues and customers. You will be experienced in supervising volunteers, ideally in a charity retail environment and be experienced in stock control, sorting and pricing donations.
You will be required to achieve financial targets and have an understanding of health and safety guidelines in the retail sector.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London. Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
To find out more about this opportunity and to apply, please visit our website via the ‘Apply’ button.
Closing date: 15th March 2026
Interview date: 24th March 2026
Please note that we cannot consider candidates requiring visa sponsorship at this time.
We are an equal opportunities and a disability-confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Join Swindon and Gloucestershire Mind and play a vital role in growing the support that makes life-changing mental health services possible. This is a unique opportunity to use your fundraising skills to make a genuine difference in local communities.
We are looking for a motivated and relationship-focused Fundraising Officer to join our team on a 12-month maternity cover contract. In this role, you will help generate sustainable income to support our mission of ensuring that nobody has to face a mental health problem alone. You will work closely with supporters, partners, and the wider community to develop and deliver engaging fundraising activities that inspire long-term support.
This is an ideal opportunity for someone who enjoys building meaningful relationships, delivering creative campaigns, and seeing the tangible impact of their work.
What you will be doing:
You will plan and deliver a range of fundraising activities, including community fundraising, corporate partnerships, and trust and foundation applications. You will help develop campaigns, support fundraising events, and identify new income opportunities to help us grow and diversify our funding.
You will build strong relationships with donors, volunteers, and partners, ensuring they feel valued, informed, and inspired to continue supporting our work. You will also support fundraising events, maintain accurate records on our CRM system, and help track and report on fundraising performance.
Why join Swindon and Gloucestershire Mind?
You will be part of a supportive, values-driven organisation making a real difference to people experiencing mental health challenges. Your work will directly contribute to sustaining and expanding services that empower individuals and strengthen communities.
We offer a flexible, part-time role with the opportunity to shape fundraising activity, develop your skills, and work alongside a passionate and collaborative team.
Who we are looking for:
We are seeking someone who is proactive, organised, and confident in building relationships. You will have experience in fundraising or income generation and a genuine passion for supporting mental health and community wellbeing.
You will be a strong communicator, able to engage supporters and partners effectively, and motivated by the opportunity to contribute to meaningful, lasting impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Looking for a practical role that really makes a difference?
As Foodbank Services Lead, you’ll play a key part in ensuring Oldham Foodbank runs smoothly and consistently, supporting people in crisis with dignity and care.
This is a hands-on, people-focused role, working alongside the Foodbank Manager to coordinate day-to-day service delivery. You’ll support and organise our volunteers, oversee the smooth running of our warehouse and deliveries, and help ensure our systems, standards and processes are followed well.
You’ll be based mainly at our warehouse, working closely with volunteer teams including drivers, pickers, admin and warehouse volunteers. While you won’t be doing everything yourself, you’ll be ready to step in when needed and lead by example.
We’re looking for someone who is calm, organised and practical, with experience of working in the voluntary or charity sector and supporting vulnerable adults. You’ll understand the importance of safeguarding, consistency and teamwork, and you’ll care about doing things properly.
In return, you’ll be part of a supportive organisation, doing meaningful work that has a real impact across Oldham every day.
Oldham Foodbank is here to support people in crisis with dignity, compassion and fairness, working with volunteers and partners to make sure no one fa
The client requests no contact from agencies or media sales.
About the Role
The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.
For a trainee post, this role would suit applicants with:
- At least 6 months' experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
- Experience of achieving performance and quality targets/KPIs.
- An ability to work independently without close supervision and collaboratively as part of a team.
- Experience of listening and questioning with an ability to manage challenging situations.
- Commitment to training and achieving full targets and quality requirements within a 3-month period.
Requirements
Person Specification:
- To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
-
OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4.Effective oral and written communication skills.
5.Numerate to the level required by the tasks.
6.IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

