Insurance administrator jobs

Our vision at Fondation Chanel is for women and girls to be free to shape their own destiny. 

About Fondation CHANEL

Created in 2011, Fondation CHANEL (the "Fondation") is a corporate foundation aiming for women and adolescent girls to be free to shape their own destiny. We work in partnership with nonprofit organisations, international organisations, alliances, academic and research institutions, social businesses and other charitable funds and foundations to address the overlapping discriminations against women and young firls and advance gender equality.

The Fondation is guided by a set of core values which lie at the heart of the way in which it carries out its work, both internally and externally with its grantee partners; trust, humility, attentiveness to power and privilege, holistic thinking, collaboration, learning, and supporting sustainable change. 

Fondation Chanel is committed to gender equality, diversity and inclusion and to building a collaborative work environment where each individual can thrive and feel fulfilled and confident in their work. 

WHY THIS ROLE MATTERS

The Legal Counsel role will be joining a Legal team consisting of one senior lawyer and one paralegal, who are responsible for the management of all legal, regulatory and compliance matters relating to the Fondation’s operations across over 60 countries worldwide.

We are looking for an energetic lawyer to join our dynamic team, where you will have the opportunity to work on challenging and meaningful work as part of an innovative and ambitious growing organisation.

The Legal Counsel’s principal role will be to support the Managing Counsel with compliance and governance matters as well as the legal support for grant making activities globally. The role will lead (with the support of the paralegal) on the drafting and negotiation all grant agreements and commercial contracts for each of the regions.

This is a role that blends social justice purpose with corporate foundation rigour—supporting the Fondation teams delivering its mission in compliance with all relevant laws and best practice.

What you will bring

· A minimum of 2 years’ experience drafting and reviewing contracts. Experience working in a not-for-profit environment on grant management contracts and administration is preferable but not essential.

· Proven project management, time management, and organisation skills, with an ability to manage competing priorities across global teams.

· Strong attention to detail, ensuring accuracy and consistency in all aspects of contract management, documentation, and communication.

· An ability to quickly identify areas for improvement and make impactful changes, employing a test and learn approach

· A collaborative approach, adept at engaging stakeholders across all levels, quickly facilitating buy in and support

· Deep integrity, respect for confidentiality and discretion.

· Strong written and verbal communication skills in English. Working knowledge of French or other languages, welcome and useful but not required.

· Alignment with mission and values of Fondation CHANEL and a demonstrated commitment to diversity, equality and inclusion

WHAT FONDATION CHANEL CAN OFFER YOU

· Contributing to and learning from a values-driven, purpose-led organisation that is committed to equity, inclusion, and supporting sustainable change.

· Deep expertise working for a global foundation operating across the world leading on international grant-making processes and diverse legal contexts.

· Collaboration with cross functional teams within the Fondation as well as Legal teams at Chanel.

· Be part of a dynamic, collaborative, and forward-thinking Fondation team with a compelling mission.

· The opportunity to immerse yourself in the Fondation to help strengthen processes, ways of working, and grant-making effectiveness.

· Support for professional growth, ongoing learning, and development in a global, multi-sectoral setting.

At Fondation CHANEL, we are committed to creating an inclusive culture that nurtures personal growth and collective progress. We celebrate the uniqueness of every individual and strongly encourage your application, valuing the perspective, experience, and potential you bring.

If you have the experience outlined above and are curious about this high impact and collaborative opportunity with Fondation CHANEL, please register your interest by submitting your CV and motivation letter. 

As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.

We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.

If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Manager role by: 12pm (noon) on 13th April.

Job Vacancy: Programme Assistant
Salary: £25,209.77 per annum
Hours: Full time
Location: Hybrid working arrangement, home working & London WC1X Office
Contract Type: Fixed term until 31st March 2027

Are you highly organised, proactive and motivated by work that makes a real difference? Do you thrive in a varied role where no two days are the same, supporting a team to keep a complex national programme running smoothly? If so, we’d love to hear from you.

nasen is seeking a reliable and detail‑focused Programme Assistant to join the Whole School SEND Project Management Office (PMO) team. In this role, you will play a key part in supporting the effective delivery of the Department for Education (DfE) funded Universal SEND Services (USS) programme through flexible, high‑quality project administration and coordination.

This is an excellent opportunity for someone who enjoys organisation, problem‑solving and working collaboratively in a fast‑paced team. The role offers opportunities to develop skills in project and programme coordination, with exposure to programme governance, delivery processes and stakeholder engagement. You’ll work across multiple projects and workstreams, providing essential administrative support that helps the PMO deliver well‑organised activity for practitioners across England.

You’ll join a collaborative and welcoming PMO team that is committed to improving outcomes for children and young people with SEND.

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.

About the role

In this role, you’ll provide flexible, high‑quality administrative support that helps keep the Universal SEND Services (USS) programme running smoothly. This will include coordinating meetings, maintaining programme trackers and shared records, and acting as a key point of contact for the Regional SEND Leadership (RSL) team on routine queries and submissions, alongside supporting onboarding and offboarding activities.

You’ll also support the delivery of training webinars, professional development sessions and national cross‑sector conversations by preparing materials, setting up sessions and ensuring facilitators and participants have what they need for a positive, well‑organised experience. Clear, confident communication will be essential to helping colleagues stay aligned and ensuring participants receive accurate information.

This is a varied, people‑focused role at the heart of a supportive PMO team, offering the opportunity to develop strong coordination and communication skills while contributing to work that improves outcomes for children and young people with SEND.

This is a full‑time role with hybrid working in line with nasen’s policy.

Employee Benefits

• 30 days annual leave per year, pro-rata for part-time
• Christmas Closure - additional to annual leave allowance
• Hybrid working (policy available on request)
• 8% employer contribution pension.
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available

Applications are open until 15th April 2026.
Interviews are expected to take place the week commencing 20th April.
N.B. We will be reviewing applications as they come in.
We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

Equality, Diversity and Inclusion 

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

No agencies please.

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £36,547 - £39,372

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA847

Main Purpose and Scope of the Job:

Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.

Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.

Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.

Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.

Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

We believe that everyone has a part to play in saving nature, together. Some of the key channels for Fauna & Flora’s to reach new target audiences are digital – our social media accounts and website. To help us grow our reach, increase our content output and quality and optimise our existing content, we are seeking an assistant role working on digital content.

We know as an organisation that we have been too quiet for too long, but the urgency of the nature and climate crisis means that we need more people to know more about our unique work and influence in nature conservation. We are seeking a Digital Content Assistant to provide key creative and administrative support, you will bring a confident approach to producing content under brief and a methodical and systematic approach to assessing and improving existing content, to help us towards our organisational objectives.

You will be audience focused – knowing how to engage different audiences whether through our website or social media, and able to adapt your writing to a specific audience.

In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently brings us together in the office for minimum of one day a week.

Please visit our website and download the job application pack for further details on how to apply

The closing date for applications is Sunday, 26 April 2026. Interviews are likely to take place on 6 and 7 May 2026.

This role is not eligible for sponsorship for a Skilled Worker Visa.

About Us

The Victoria League for Commonwealth Friendship is one of the four Loyal Societies supported by His Majesty The King and has been promoting friendship and hospitality across Commonwealth nations since 1901. We remain committed to our founding belief that education, in its broadest sense, is the foundation of human development.

Currently, we are proud to offer Commonwealth students the opportunity to become part of a Commonwealth family, whose values are decency, respect for others, understanding, tolerance, integrity and partnership. 

One of our key priorities is to provide a vibrant student house for young Commonwealth students to live in when attending a university or college in London, to make lifelong friends and to learn from each other in a safe and secure environment. The Victoria League Student House is an affordable 'home away from home' whilst studying in London.

About the Role

As General Manager, you will play a central role in leading and developing the work of The Victoria League for Commonwealth Friendship, raising its profile and ensuring its long-term sustainability. You will oversee the overall management of the charity, alongside the effective operation of the Victoria League Student House.

This is a broad and hands-on leadership position, combining strategic development with day-to-day operational oversight. You will drive key fundraising initiatives and business development opportunities, as well as support the House Manager and their team, and the Membership and Administration Officer.

Key Responsibilities

• Lead the development and growth of the charity
• Drive fundraising and build partnerships
• Oversee the day-to-day operations of the Student House
• Support and manage staff
• Ensure effective financial management and governance
• Promote the charity through events, communications, and stakeholder engagement
• Oversee property management and health and safety for the Student House.

Private accommodation at Student House may be available for a reduced salary and on call duties. 

Please see attached the full Job Description and Person Specification.

The Estate & Facilities Manager is responsible for the effective management, upkeep and maintenance of the St Stephen’s estate (comprising of the Church , Crossway, office building & 4 residential properties), ensuring that the estate is safe, compliant, well maintained and fit for ministry and community use.

The role oversees estate administration, building services and residential property maintenance, maintaining accurate records and contractor documentation. The post holder manages the annual maintenance programme, quinquennial inspection process and capital works projects, coordinating contractors and suppliers to ensure work is delivered safely, efficiently and within budget.

The Estate & Facilities Manager also leads on Health & Safety across the estate, ensuring that appropriate policies, risk assessments, fire safety procedures and statutory compliance requirements are in place and implemented, working closely with the Director of Operations.

If you feel called to this role but do not meet each requirement to equal levels, we warmly encourage you to apply.  We are open to considering compressed hours where needed.

Stop Smoking Specialist
The role holder will be able to choose whether their office base is Harrogate (Hornbeam Park) or Hull, depending on their geographical location. Flexible working is offered.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Stop Smoking Specialist, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As a Stop Smoking Specialist, you will help to deliver our stop smoking service and underpin our commitment to support people to stop smoking and reduce the risk of cancer. You will provide specialist advice and support to our service users around tobacco addiction and provide evidence-based approaches in line with national guidance and good practice to help them to quit smoking.

Supporting the Services Manager and Head of Services, you will be vital in the implementation of our strategy to ensure people in Yorkshire receive the best prevention, diagnosis and treatment. You will deliver evidence-based stop smoking interventions to patients referred into the service, providing support, advice and guidance either face to face, virtually or by telephone to maximise quitting outcomes. You will work as part of a team to respond to referrals and work  with our Active Together Services, which are being rolled out across Yorkshire, and NHS Trusts where we fund in patient smoking cessation programmes.

Specifically, you will:

· Autonomously deliver smoking cessation assessments, advice and support, minimising harm from tobacco and health-related issues in line with best guidance and protocols.

· Undertake client assessments, making appropriate pharmacotherapy decisions, provide ongoing client support and undertake 4 and 12 week follow-ups.

· Advise on stop smoking medications to patients, including all forms of NRT, vapes (e.cigarettes) as well as non-nicotine treatments.

· Manage a stock of NRT and Vaping Starter kits.

· Help patients who smoke to quit, communicating in a sensitive, client centred manner. 

· Contribute to the monitoring and evaluation of the service, including the completion of the minimum data set aligned to NHS England mandatory requirements. This will include following up with patients following discharge to monitor stop smoking outcomes.

· Manage caseload of patients and be responsible for all associated tasks, including follow-up appointments, and managing diary commitments.

· Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating, or handing over responsibility for care to ensure that smoking cessation records are kept up to date and accurate.

· Work collaboratively and co-operatively with other members of the team and observe operational policy and procedures requirements. 

· Work with the Services Manager and Head of Services to ensure that public and patient insight and involvement is captured, which will shape the development, delivery and evaluation of our service to make sure they are patient centred.

About You

To be considered for this role, you will need:

· To be educated to GCSE (or equivalent) grade C or above in English and Maths.

· To be National Centre for Smoking Cessation Training (NCSCT) Level 2 trained.

· To have demonstrable evidence of continuing professional development.

· To have intermediate theoretical knowledge of stop smoking support, gained through Level 2 NCSCT.

· To have substantial experience of providing smoking cessation support in a stop smoking service with good levels of quit rates.

· To have experience of working in Health and Social Care setting or community.

· To have experience of providing healthcare, healthcare advice or health improvement/promotion advice to patients or members of the public.

· To have experience of using Microsoft Office software and patient management systems such as Quit Manager.

· To have proven IT skills, including data entry, accurate reporting of agreed care plans, and experience using IT infrastructure to support effective handover of care.

· To have good knowledge and understanding of evidence-based practice in stopping smoking, the consequences of smoking and the benefits of quitting.

· To be able to build and maintain good working relationships with professionals/individuals from different professional/cultural backgrounds.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply, please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 15 April 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Research Funding Officer (Operations)

18-month Fixed-Term Contract

Salary: £28,000 - £30,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 17:00, 15th April 2026

Interviews (in-person): w/c 27th April 2026

Second interviews: w/c 4th May 2026

Preventing cancer, saving lives

Are you looking for an exciting opportunity to contribute to international research funding programmes and gain insight into how cancer prevention research is supported and delivered?

We are seeking a Research Funding Officer (Operations) to support the delivery of our research funding programmes, with a particular focus on the integration of the American Institute for Cancer Research (AICR) grant programme into the WCRF International portfolio. This is a fixed-term role for 18 months.

In this role, you will support the operational delivery of WCRF International’s grant programmes across both pre-award and post-award activities. You will contribute to the administration of grant calls, respond to applicant queries, process applications, support peer review and Panel meetings, and help maintain and develop our grant management system. You will also track research outputs, maintain grant records and contribute to internal reporting and analysis. 

You will have a relevant scientific background (e.g. nutrition, public health, cancer biology or a related discipline), with experience working in a research or administrative environment (ideally within academia or research management).You will have a strong analytical mindset and be comfortable working with data, systems and tracking processes, and be highly organised, with excellent attention to detail and the ability to manage multiple tasks simultaneously. Strong communication skills and confidence interacting with a range of stakeholders is key as is being proactive, adaptable and able to work as part of a small, collaborative team.

This role offers an excellent opportunity for someone with strong organisational and analytical skills who enjoys working with data and complex processes. The postholder will gain a unique insight into the full research funding lifecycle, supporting both the pre-award and post-award stages of international grant programmes. Working closely with experienced colleagues across the Research Funding team, the successful candidate will develop a strong understanding of how research funding programmes are designed, delivered and monitored, while applying their scientific knowledge to real-world research projects. The role provides valuable experience in grant management, research administration and data analysis, offering a strong foundation for a future career in research funding and management, the charity or policy sector, or academic research.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the ‘Thriving Boxing Community’ element of England Boxing’s strategy, as well as having significant input into ‘A Respected and Valued NGB’ and other elements of the wider strategy.

In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience.

The role is also responsible for the accuracy of the data on England Boxing’s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate.
Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events.

Key Accountabilities Include:

• To lead and develop the ‘Thriving Boxing Community’ element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required.
• To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers.
• To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing’s policies, procedures, services & systems.
• To ensure the membership services function operates effectively and that the functions’ activities are aligned with departmental and company objectives.
• To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales.
• To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services.
• To actively review and implement cost-effective improvements in the membership services, processes, and systems.
• Ensure a high level of customer service and membership support is provided at all times.
• Ensure high-quality records are maintained.
• Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance.
• Serve as project manager for the production and distribution of membership information.
• To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations.
• Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit.
• Manage the membership services budget
• To provide support and input into the management team as required, and specifically into the delivery of the organisation’s strategic plan and Sport England funding programme.
• To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development
• To perform any other duties as reasonably required to meet the objectives of the organisation

Person Specification - Essential:

• Minimum three years’ experience in managing, developing, and enhancing membership, volunteer, or customer services.
• Understanding and awareness of individual and club membership within a sporting environment.
• Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development
• Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage.
• Track record in the successful management of budgets, volunteers and staff, including their ongoing development.
• Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint.
• To be resilient and able to demonstrate leadership, and have experience operating at a management level.
• Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation
• Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work
• A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same.

Desirable:
• Knowledge of amateur boxing, including technical rules and competitions.
• Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment
• Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes.
• Hold a full UK Driving Licence and access to a vehicle.
• The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required).
• Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.

Zoe's Place Baby Hospice was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.

As work begins on our new hospice facility, our dedicated team continues to deliver specialised care from our existing site, and our team of fundraising, marketing, finance, compliance and administration professionals work hard to keep the charity operating smoothly.

This is a rare opportunity to join our dynamic and successful team as the head of our Income Generation and Marketing function. This role enhances the previous role of Head of Fundraising to be responsible for the overall income generation for the hospice, and the key role for the Head of Income Generation is to maintain a sustainable level of fundraising by increasing the income from paid placements through our relationships with Health Trusts and Councils in Merseyside and Cheshire in particular.

We are looking for someone with proven senior-level experience in income generation within the charity, health or care sector, and with a track record of growing income through commissioning or fundraising. You will need to be a strategic thinker with the confidence and compassion needed to build productive relationships and to manage our passionate and hard working team.

In exchange you will benefit from a competitive salary and benefits package, the opportunity to make a real difference to an incredible cause, and you will be joining the charity at a pivotal point in its development. 

We are hiring a Senior Marketing Manager - Challenge Works

About Challenge Works

At Challenge Works, we design and run challenge prizes to spark innovation in science, technology and society. We are part of Nesta, the research and innovation foundation.

We have run over 100 challenge prizes awarding over £260m, on behalf of public, private and philanthropic funders around the world, including the Longitude Prize on Dementia with Alzheimer's Society and Innovate UK, the Sustainable Cities Challenge with Toyota Mobility Foundation, the Smart Data Challenge with the UK Government Department for Business and Trade and Ofwat’s Water Innovation Fund. Our four priority areas are Climate Response, Cities & Societies, Health and Technology Frontiers.

Summary

This is a new role leading the strategic use of marketing and communications to advance Challenge Works’ social impact mission and commercial objectives.

You will serve as the organisation’s senior lead on marketing and communications, acting as a trusted partner to leaders across the business, and reporting into a member of our Senior Leadership Team.

There are two key strands to the role.

1. Driving marketing and communications for Challenge Works with a focus on brand and business development. You will work closely with our priority area leads and Communications Manager to plan and deliver integrated campaigns, digital content, events, stakeholder engagement and PR to accelerate their growth priorities. You will also develop and deliver communications strategies to strengthen the Challenge Works brand through impactful thought leadership, and orchestrate the rollout of campaigns that position us as a leader in transformative innovation.
2. Overseeing the delivery of effective development and delivery of prize communications, working with our small in-house communications team and a retained PR agency, as well as any other ad hoc contractors. It also includes acting as an adviser and, where needed, an extra pair of hands on prize communications activity.

Success in this role requires the ability to think strategically while moving swiftly to action. We are a small team and everyone needs to dive in and be hands-on.

We are entirely funded through our work on prizes, so our communications and marketing activity needs to show business results as well as supporting our impact goals. Our target audiences are a niche group: innovation teams within governments, research and innovation funders, philanthropic foundations, and other innovation partners and experts, both in the UK and worldwide. Success means building our brand in the long term to generate awareness and trust with those target communities while also delivering opportunity-led communications that drive conversion for specific propositions. With limited resource, all our channels need to work together effectively to maximise impact.

You will draw on strong relationship-building skills to collaborate effectively across Challenge Works, Nesta and external partners, while bringing the authority and insight needed to influence senior leaders and ensure our communications consistently reflect our ambition and expertise.

The role

• Develop and deliver integrated marketing campaigns aimed at reaching and engaging current and future funders, with a particular focus on owned digital channels and in person stakeholder events.
• Build the Challenge Works brand across all relevant channels so that it becomes synonymous with transformative innovation in the minds of funders in the UK and around the world.
• Thought leadership. Collaborate with internal and affiliated external thought leaders to nurture a pipeline of authentic, high-impact content that builds the Challenge Works brand and generates qualified leads for prize funders and partners.
• Stakeholder strategy. Collaborate with colleagues leading our BD efforts to develop our stakeholder engagement strategy and guide our approach to stakeholder management across Challenge Works.
• Overseeing retained PR agency to ensure effectiveness and value for money in prize communications and, to generate complementary PR ‘moments’ that contribute to funder engagement and awareness.
• Provide strong leadership of the communications team to ensure that they are continuing to develop in their roles, maximising innovator engagement and delivering to the high expectations of our funders. Provide advice, expert input, and training across the wider team around communications topics to enable the whole team to embed best practice communications principles in their work.
• Own the marketing and communications budget ensuring value for money across all activity and budget planning for future strategic initiatives.
• Leveraging our prize communications. Working with the communications team to ensure that we are optimising the opportunities for wider marketing and business development that the prizes (and their communications budgets) will generate.

The person

• A strong track record of developing, delivering and leading the delivery of strategic multichannel marketing strategies and plans, using marketing as part of business development and lead generation in a B2B context
• A strong track record of developing and evolving brand identities in a B2B or social impact context, ensuring brand consistency and resonance across all touchpoints
• Demonstrable understanding of social, political and economic trends and market conditions to provide strategic communications advice to senior staff
• Deep knowledge and proven understanding of communications functions (media, marketing, events, campaigns, editorial, content development, digital platforms) and how they be applied as part of an integrated marketing or communications approach in the pursuit of a communications objective
• An exceptional and experienced strategic thinker, with proven ability to think quickly, digest large amounts of information and consult and advise quickly on communications options and tactics across the communications mix
• Strong interpersonal and collaboration skills, with the ability to work with and support multiple teams efficiency and effectively
• A flair for communicating clearly, concisely and persuasively, verbally and in writing, with proven ability to translate complex topics around entrepreneurship, business, technology, and science into clear, accessible and effective communications products
• A highly effective project manager, who can plan and deliver against multiple projects and priorities at the same time, keeping work on track and ensuring clear communication across internal teams so all parties know what they are required to do and when they need to do it
• Desirable: Experience operating in a small to medium-sized organisation environment with a small communications function that requires both strategic thinking and hands-on delivery.

As with all staff employed in a communications role at Nesta, the postholder will also be at their best working in a collaborative, fast-paced environment, have a flexible approach and an appetite for taking on new tasks and challenges.

What we offer

Salary: circa £39,000 (60% FTE of £65,000) plus an array of benefits, including health cash plans, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more.

Location: This role is based in Blackfriars, Central London, hybrid working arrangement (with at least 1 day working from the office)

Term: Permanent

Hours: This is a part-time role, working 22.5 hours per week.

Making an application

To apply for this role, please submit your application before 8:00am on 6th April.

Interviews will take place w/c 13th April 2026.

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

We are a Grant making Charity that helps individuals and dependants who are not able to work due to illness, injury and or infirmity. We help people across the industry, although, any applicant needs to have worked within the entertainment industry for at least seven years. In addition to our main fund we also offer emergency crisis grants and benefits advice and support. The Fund plays a leading role in Acting for Others, a charity made up of a network of theatrical charities aimed at fundraising to provide support to people in the profession who are experiencing difficulties.

We are a charity that also owns and manages a multi-tenant building in London, providing space to other charities, and businesses. As landlords, we’re responsible for the day-to-day running of the building, co-ordinating maintenance and looking after our service maintained offices on the 2nd floor.

The Royal Theatrical Fund is a Charity incorporated with a Royal Charter. The charity was established by Charles Dickens in 1839, a new Royal Charter with a wider remit was granted in 1974.

The anticipated split between the areas of work 70% grant applications, 20% office management, and 10% fund raising activities.

Duties and Key responsibilities:

• The role will be to co-ordinate the grant-making operations, working closely with the Grant Manager/Welfare Advisor in processing all Grants and collating all  relevant information for presentation at the Fund’s monthly Board meeting.
• Dealing with general enquiries for support and assisting people to apply, offering a friendly supportive ear to people who call.
• Entering Information on the database.
• Assisting in the management of the building, monitoring and ensuring all health & safety policies are followed, including managing cleaning and maintenance companies.
• Assisting with the events including Acting for Others fundraising activities.

Knowledge, Skills and Experience:

Essential-

Clear and confident  written and verbal communication skills

Numeracy skills to be able to assess income and expenditure and handle budgets

Strong time management and organisational skills

Ability to prioritise and meet deadlines

Understanding of data protection legislation and the principles of confidentiality

Experience of using CRM databases

Proficiency using Microsoft Office Suite (Word, Excel, Outlook, Teams)

Experience of working in a grant making charity

Understanding of the difficulties faced by people on a low income

Desirable-

Experience of using Beacon CRM/Salesforce

Experience of working in the entertainment industry.

Other Requirements-

Satisfactory DBS check

Willingness to work on occasions outside of normal office hours

Benefits:

25 days holiday plus bank holidays per annum (pro rata)

Normal Hours: 9.30am to 4.30pm

Benenden Health Care Insurance

Pension: Peoples Pension Company contribution 5%