Job description
Job title: Programme Manager (Surrey)
Reports to: Head of Justice Programmes
Direct reports: x3 Advocate (Surrey)
Start date: TBC following successful completion of HMPPS vetting
Salary: £34,391.20 pro-rata per annum (FTE £42,989 per annum, inclusive of £3,990 Southeast weighting)
Working hours: Part time - 28 hours per week across 4 days
Contract: Fixed term until 31 March 2026 with the possibility of an extension, subject to funding
Location: Hybrid - minimum 1 day per week from Surrey Women's Centre (Woking)
Job Purpose
To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract and any other funded programmes in Surrey.
Key Responsibility Areas -
- Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
- Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
- Monitor case management systems to ensure accurate and timely data recording
- Develop effective relationships with key stakeholders, such as commissioners, probation and local authority leads to ensure effective service delivery.
For the full job description, please download the recruitment pack.
Person Specification
- Experience delivering effective strengths-based case work support and advocacy to women
- Experience supporting or supervising staff/volunteers
- Working knowledge of good safeguarding practice
- Good budget management understanding/knowledge
- Understanding of trauma-informed approaches
- Good knowledge of the issues faced by women affected by the criminal justice system
- Experience working with external partners
- Understanding of equality, diversity and inclusion and a commitment to working in a way that promotes social justice and feminism
Registered Charity 
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.
We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.
At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.
The role
Support Through Court is establishing a legal advice clinic for money claim matters under £10,000, for a one-year pilot. Advice will be given to clients across the national service network who have been internally triaged to the clinic.
The role involves day-to day management of the clinic and supervising law students as they facilitate client appointments, conduct research and draft letters of advice. Clients will predominantly be supported remotely with occasional in-person appointments and advice “drop-ins” in the local area. You will train and supervise students to help them gain practical legal skills in a clinic setting, having final sign-off of completed letters of advice/oral advice to ensure clients receive an excellent service.
You will embed the legal advice offering of the clinic into the organisation, increasing and developing referrals from our national service network and supporting staff understanding of referral ability.
Who we are looking for
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for access to justice, then we’re keen to hear from you.
You will be a qualified solicitor with at least 3 years PQE (ideally 5+) with an active practicing certificate. You will have experience managing students and/or volunteers and a commitment to supporting Litigants in Person.
We are open to applicants wishing to take the role either on a full-time basis, or on a part-time basis as a job share. Please make it clear in your application whether you are applying for a full-time or part-time role.
Interviews will be taking place on a rolling basis as applications are received.
The client requests no contact from agencies or media sales.