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Support Mentor

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Job Title: Support Mentor

Location: Based within Royal Borough of Kensington and Chelsea (RBKC). Unfortunately this service does not have step free access

Salary: £28,800

Shift Pattern: 37.5 hours per week on a rota Monday to Friday, primarily working 09:00 to 17:00 with some shifts working 13:00 to 21:00. You may be required to work outside these hours as per service and resident requirements. This role also includes bank holiday working requirement.

About the Role

We're hiring a Support Mentor to join our team based in RBKC. In this role, you will support residents who have multiple and complex needs including homelessness, mental health, and substance use challenges. 

As a Support Mentor, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals which may involve sustainable living, independence, and overcoming mental health and substance use challenges.

You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges with multiple and complex needs
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to move towards independent living and overcoming personal challenges
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Support with planning and delivery of activities to engage residents with other people, communities, and opportunities. This may include days out the service and in service activities
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a compassionate individual who understands the needs of our residents which include mental health, substance use, and homelessness. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have multiple and complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We currently have about 65 employees.
 

We are looking for an experienced and trusted individual to work closely with our CEO, Director of Finance and Corporate Services, and Board of Trustees to ensure strong governance across the organisation. You’ll work with our friendly leadership team to make sure that, as a charity, we have effective policies and procedures in place.

 

EngineeringUK is an independent charity and a company limited by guarantee.
 

About the role

You’ll be accountable for managing all areas of corporate governance relating to our Board of Trustees and related committees. This will include providing general advice on corporate governance matters, as well as drafting, updating and advising on corporate governance policies, documents and processes. You’ll organise recruitment of new trustees, induction and onboarding, preparing, editing and circulating agendas and papers as well as management of a plan of corporate meetings.
 

You’ll manage our register of interests, coordinate the risk register, report on this and provide advice as required, such as around conflicts of interest, while also supporting internal audit and working closely with the CEO and Director of Finance and Corporate Services.
 

You will work with senior colleagues to ensure regulatory requirements are met including submissions to relevant bodies and support board and committee projects, including Charity Governance Code compliance.
 

The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK.

We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.
 

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

• We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals

About you

Essential Skills / Competencies

• You will have significant experience of working in corporate governance and able to demonstrate an understanding of the governance requirements of charities and companies.
• Able to provide advice and to know when to seek legal advice in relation to governance and company law.
• Experience of working with people across the organisation to support and encourage them to deliver to deadlines.
• Experience of servicing a Board and/or Committee.
• Excellent written skills.
• Ability to communicate effectively at all levels;
• Excellent planning and organisational skills and an eye for detail;
• Ability to work to deadlines;
• Ability to maintain confidentiality;
• Good IT skills.
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion

Education / level of experience

• 5+  years experience of working within corporate governance.
• You may ideally hold ICSA Postgraduate Certificate in Charity Management and/or ICSA/CGI Chartered Secretary.
• You may ideally have experience of working in a small to medium sized organisation with charity status.
   

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
 

We are an equal opportunities employer and are open to flexible working, including job share.
 

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
 

We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team.  Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated
 

The deadline for applications is 4pm on 21st June.

Interviews

Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above. 
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 
 

We aim to notify candidates who have been shortlisted on 24th June. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews date will be 1st July.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays) pro-rated; in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Cycle to Work Scheme
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for employees
• Discounted gym membership
• Yearly flu vaccination

At PHG, we’ve spent nearly 30 years turning complex science into practical health policy. We are now looking for a versatile Administration and Communications Officer to join our team. 

As Administration and Communications Officer you can expect to spend half your time supporting our external-facing communications activities, including, designing digital and print content and keeping our website up to date. From monitoring analytics to maintaining our house style, you’ll help ensure our policy perspectives reach the right people. The other half of your time will be spent ensuring our office and HR functions run smoothly. This includes essential HR admin (payroll, recruitment, and contracts), coordinating meetings and events, and managing our office facilities.   However, no two weeks are likely to be the same.

Who You Are

You’re someone who loves variety and doesn't mind switching gears from designing a newsletter to booking an external meeting in the same afternoon.

Our Ideal Candidate

• You have an eye for detail and enjoy using different software (e.g. Adobe Indesign, Canva) to create impactful content

• You’re proficient in Google/Microsoft and either know your way around CMS/CRM platforms or are excited to learn.

• You can juggle competing priorities without dropping standards or missing deadlines.

• You’re a team player who is self-motivated, professional, and ready to take the initiative.

This is a chance to work at the intersection of science and policy in a flexible, supportive environment. 

The PHG Foundation is a linked exempt charity of the University of Cambridge.

The Youth Endowment Fund 

Evaluation Manager

Reports to: Senior Evaluation Manager

Salary: £44,100 

Contract: 24 months full-time (Fixed Term Contract).

Location: Central London, Hybrid*  

Closing date: 5pm on Monday 22nd June 

Interview dates: Week commencing Monday 6th July 

About the Youth Endowment Fund  

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way. 

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field. 

As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence. 

  

Key Responsibilities 

The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence. 

As an Evaluation Manager, you will: 

• Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding. 

• Provide recommendations on which applications should be approved for funding based on your assessment. 

• Choose the best evaluation partner for each project. 

• Lead the development of the evaluation design with grantees and evaluators. 

• Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget. 

• Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project. 

• Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations. 

About you 

You’re this sort of person who is: 

• Committed to preventing young people and children from becoming involved in violence:  You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference. 

• Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches. 

• Really know what makes great research and quality evidence:  You can design and draft high-quality research proposals, including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications. 

• An excellent communicator:  You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts. 

• Highly organised and likes working in a team:  You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative. 

• Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values. 

You may have, but they are not essential: 

• Good knowledge and understanding of crime, serious or other relevant areas. This could include areas such as such as RSHE and harmful relationship behaviours, child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.

• Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.

• Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS 

• Knowledge and understanding of intervention and prevention science 

• Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects. 

While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.   

  

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.   

Hybrid Working Details    

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.     

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

   

To Apply  

To apply, please send a CV, answer the applications questions below, and complete the monitoring form by clicking on the "Apply for this" button by 5pm on Monday 22nd June. 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:   

  

1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible? 

Interview Process  

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on Monday 6th or Tuesday 7th July 2026. 

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

Rural Housing Enabler

Hours: up to 34 hours per week available for the role.

Working days and hours to be agreed with the successful candidate

Location: Office base Brightspace, Ipswich or Kirkley Centre, Lowestoft with blended/hybrid working

Term: Fixed Term to 31 March 2027 (potential to extend subject to funding)

Salary: £31,295 Fulltime (pro rata £28,374.13)

Start date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

We are seeking a Rural Housing Enabler to join our friendly team and help tackle the rural housing challenges in Suffolk.

In this role, you will:

• Play a crucial part in increasing the supply of affordable housing in Suffolk
• Engage with communities and provide a range of support including:
  • Raising awareness of the need for affordable housing
  • Facilitating initial discussions to assess need
  • Gather evidence of need around rural housing
  • Liaise and engage with stakeholders
  • Assist parishes throughout the journey of developing their own local housing schemes

In this role, clear communication is essential. You’ll be presenting to a range of audiences, and working in partnership with communities / community leaders, parish councils, district and county authorities, landowners, developers, housing organisations, and other partners to bring forward affordable rural housing projects in Suffolk. Good IT skills, and the ability to build strong relationships are crucial.

Although this role is predominately desk space there will be some travel around the county and within rural areas of Suffolk. Access to a car is advantageous.

The ideal candidate will have the following experience/skills:

• Excellent working knowledge of the issues affecting housing in Suffolk, and other issues affecting rural communities
• Experience/ understanding of working in supporting rural communities thorough consultation for affordable and/or community led housing
• A good understanding of the principles of quality community consultation
• Working with local authorities, parish councils, housing associations and similar organisations
• Excellent written and verbal communication skills

If you are interested in a role which is community led and focused on rural issues within Suffolk we would like to hear from you. 

For more information please visit our website for more information on who to contact. 

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

What we offer

You will work within a reputable charity which offers its employees benefits which include:

• Blended working where role allows
• Flexible working options to support work/life balance
• 33 days (FTE) increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
• Up to 4% matched pension contribution
• 2 days pro rata volunteering days to support volunteering in Suffolk
• Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities
• Company Sick Pay Scheme
• Continued Professional Development for job related development
• Family Friendly policies and practices
• Tailored induction

For more information and an application pack please visit our website.

Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Engagement Executive.

This is an exciting opportunity for a confident communicator who enjoys meeting people, developing partnerships, and delivering engaging experiences that inspire support for a worthwhile cause.

As a key ambassador for the charity, you will play an important role in raising awareness, growing community engagement, and supporting income generation through a variety of fundraising and engagement activities.

Working closely with colleagues across the fundraising team, you will develop and strengthen relationships with supporters, community groups, schools, businesses, and local organisations. You will attend and organise events, deliver presentations, host visits, and help create memorable experiences that encourage long-term support.

The role combines both face-to-face and digital engagement, offering plenty of variety and opportunities to make a genuine impact.

Key Responsibilities

• Build and maintain strong relationships with supporters and community groups.
• Identify opportunities to increase engagement in areas with lower supporter activity.
• Represent the organisation at community events, open days, careers fairs, volunteer fairs, and educational establishments.
• Deliver engaging presentations and talks to a wide range of audiences.
• Support the development of educational outreach programmes and resources.
• Organise and attend supporter events, cultivation activities, and community engagement initiatives.
• Work collaboratively with colleagues to develop supporter pipelines and increase fundraising income.
• Manage supporter records and activity using CRM systems.
• Provide guidance and support to individuals and groups undertaking fundraising activities.
• Assist with special projects and provide support across the wider fundraising team when required.

About You

We are looking for someone who is:

• A natural people person with excellent communication skills.
• Experienced in building and maintaining strong stakeholder relationships.
• Confident speaking to groups and representing an organisation professionally.
• Organised, proactive, and able to manage multiple priorities.
• Comfortable working independently as well as part of a collaborative team.
• Passionate about community engagement and delivering exceptional supporter experiences.
• Flexible and willing to work occasional evenings and weekends to support events.

Essential Requirements

• Experience in customer, supporter, or community facing roles.
• Experience coordinating activities, projects, or events.
• Strong IT skills, including Microsoft Office.
• Full UK driving licence and access to your own vehicle.
• Willingness to travel extensively throughout the region.

Desirable

• Experience in fundraising or the charity sector.
• Experience working with volunteers.
• Fundraising-related qualification.

•Salary: £26,000-£28,000 per annum

•Contract type: full time, permanent  

•Location: Remote, you need to be based in one of the regions: Worcestershire, Gloucestershire or Herefordshire (or on/just over the border).

Deadline: On rolling basis

Recruitment process: Cv to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. 

We are looking for an experienced Complaints and Compliance Coordinator to join the complaints department to provide efficient and professional administration of the complaints process, ensuring accurate record-keeping, timely assessment, and handling of cases in line with BABCP procedures, and effective coordination and support for panels to enable fair and well-informed decision-making.

What you’ll be doing

Some of the duties and responsibilities of the role are:

· To keep accurate documentation when logging all complaints, ensuring accurate records for all correspondence

· To set up case files and ensure all correspondence is in a central location for each complaint

· To ensure that all formal complaints are managed in accordance with the BABCP Complaints Procedures

· To ensure that all complaints are dealt with in a timely and professional manner and investigated as directed

· To undertake the initial assessment of complaints on receipt, including reviewing whether complaints meet the initial threshold requirements set out in the BABCP Complaints and Disciplinary Procedures and acknowledging them within specified timeframes

· To identify complaints that are out of scope, vexatious, or otherwise unsuitable for progression, and prepare reasoned recommendations for closure or non-progression

· To support with scheduling the meeting and preparing case files for the panel meetings

· To set up meetings for the purpose of hearing complaints in liaison with all relevant parties

· To support panellists (across the various complaints panels) to ensure that they have all the necessary information to deliver their role effectively

· To gather supporting documentation and data for the purpose of meetings and decision making

· To monitor the Complaints inbox, action and refer as required, exercising sound professional judgement in prioritising, responding to an escalating communication

· To ensure that at every stage of the complaints procedure service users and members receive timely updates regarding the progress of their respective complaints

 

What we’re looking for

· Experience of working in a similar role and within a regulated environment where standards are set and enforced

· Experience of assessing, analysing or triaging complains, enquiries or referrals, including applying procedural or threshold criteria

· Proven administrative experience and confidence working with case management systems or similar databases

· Demonstrable skills in identifying risk, safeguarding concerns and matters requiring escalation

· Ability to exercise sound professional judgment within a defined framework and justify rationale for decisions made, with strong customer service and interpersonal skills

· Excellent IT skills, particularly in Microsoft Outlook, Word and Excel, and the ability to learn new systems quickly and able to contribute to the preparation of reports relating to compliance and operational efficiency

· Excellent written and verbal communication skills with high level of accuracy and strong attention to detail

· Able to maintain impartiality and hear difficult information in a non-judgemental manner

For further information on the role and its requirements, please refer to the full job descriptions and person specification.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

 

How to apply

Please provide your CV and a cover letter by midnight on 21 June 2026.

Please note  

If you have not heard from us by 26 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.

As the Challenge Events Fundraiser, you will manage the charity’s sporting, runs and challenges event places, working with the fundraisers to maximise income.

You will help shape and deliver our Challenge Events Fundraising strategy. You will develop new ways to engage supporters, review and improve our fundraising events, and make sure our activities are inclusive and impactful.

Main Responsibilities

• Be the main Child Bereavement UK sporting/race/challenge event contact, co-ordinating and managing all event activities with race organisers and participants.
• Manage and deliver fundraising Challenge events and from start to finish
• Work with the Challenge and Mass Programmes Manager to secure and liaise with volunteers for event attendance. Provide suitable volunteer requests and briefings and manage volunteers on event days.
• Assist in the development and implementation of Child Bereavement UK’s Challenge Events Fundraising strategy, embedding an audience-led approach to innovation
• Support the review of performance, opportunities, and help take action to leverage opportunities that maximise income, engagement, and brand exposure, and minimise risk.
• Contribute to driving innovation and identifying opportunities to grow income.
• Support the Special Events team and Regional Fundraising team on Child Bereavement UK events, promoting the events to Challenge Event participants and attending events as and when required.
• Put our supporters first by developing inclusive supporter journeys and materials.
• Present the work of Child Bereavement UK at individual fundraiser and community events, schools, conferences and other venues where a speaker is required. This includes giving informational presentations to audiences and accepting cheques and donations from fundraisers.
• Accurately input supporter information onto our database in accordance with the Data Protection Act, ensuring that all communications are up-to-date at all times.
• Work with Finance and Supporter Experience teams to ensure timely and accurate recording of donations and delivery of thank you letters.
• Regularly report on key performance indicators (KPIs) and support business planning.
• Prepare appropriate documents/policies in relation to fundraising at Child Bereavement UK as required.

 

Person Specification

Essential

• Proven successful experience of event organisation and supporter care
• Excellent written, verbal and presentation skills, with the ability to communicate with a wide range of people at all levels
• Experience of overseeing fundraising activity, including the development, support and management of volunteers
• Proven relationship-building skills and a track record of establishing and stewarding partnerships
• Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
• A creative thinker and quick to respond to opportunities
• Ability to be passionate and inspiring when communicating about the work of Child Bereavement UK
• Experience of using databases and excellent general IT skills.
• Strong attention to detail and project management skills.
• Ability to work cross-functionally and as part of a team environment.
• Willingness to work out of normal office hours, with time off in lieu (TOIL).

Desirable

• Understanding of child bereavement.
• Thorough understanding of relevant legislation/charity law affecting fundraising practice, including Health and Safety.

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

Interim Senior Admin Officer (Part-time, Temporary) £15–£18 per hour | 20 hours per week | Remote or Newcastle upon Tyne

Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?

My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.

The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.

You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include

• Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
• Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
• Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
• Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
• Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
• Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
• Overseeing GDPR compliance, health and safety and statutory obligations
• Supporting facilities management, including getting the reception area fully operational
• Providing hands-on support and coaching to the admin team
• Producing a clear written recommendations report by the three-month point to support continuity

About you You will bring:

• Strong experience in senior administration, operations or office management, ideally within the charity or third sector
• Experience or knowledge of organisational and HR policies
• Knowledge of UK employment rights and employment law
• Hands-on understanding of charity governance and regulatory compliance
• Working knowledge of GDPR and health and safety
• Experience managing suppliers and contracts
• Confidence supporting recruitment, onboarding and HR processes
• A supportive, coaching-style approach to working with others
• The ability to prioritise, work at pace and get things done
• Strong cultural competence and commitment to equality, diversity and inclusion

Key details

• Role: Interim Senior Admin Officer
• Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
• Rate: £15–£18 per hour, depending on experience
• Hours: 20 hours per week, Monday to Friday
• Location: Newcastle upon Tyne (NE4), with on-site or remote working
• Contract type: Temporary
• Duration: 6 months

Eligibility: This role is open to women only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the services provided.

As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At the National Garden Scheme a central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, as well as members of the public who want to visit gardens and engage with the charity.

The Head of Operations leads and manages County Support, a team of four who deliver the resources, information and support needed by our volunteer county organising teams who support the garden owners. The Head of Operations is key in ensuring that the volunteers feel valued and supported. 

The right candidate will have experience of database management, ideally Microsoft Dynamics, so that they can update, interrogate and maintain our database and online portal through which garden owners register and manage their garden data. We are currently updating our IT system and there will be a need for change management to ensure that staff and volunteers are comfortable using the new system.

The successful applicant will thrive in a busy, hands-on and varied role and the key requirements are efficiency and excellent communication skills.  This is a role for a meticulous, problem-solving people person.

The ethos of the organisation is rooted in generosity and kindness and the office is a warm and welcoming place to work.

Key responsibilities

Manage the county support team

• Lead and manage the county support team
• Manage smooth working relations between the county support team and other staff
• Lead the county support team in their day to day activities and relationships with county organising teams, garden owners, visitors and other stakeholders

To work closely with and manage liaison with county team volunteers

• To work with county organisers to maximise levels of service from head office
• To work with county organisers for smooth recruitment and succession for volunteer roles

To manage and deliver the annual data gathering and fulfilment operations

• To work with county support and county teams in annual gathering of garden data
• To ensure timely delivery of material to publisher
• To organise and deliver with county support the annual delivery of bulk orders to county teams

To manage key operational elements for the organisation

• To oversee the insurance of garden openings, including claims

To support the Chief Executive in the provision of HR to employees and volunteers

• To recruit, induct and train new members of staff as required
• To carry out performance reviews for some members of staff
• To manage welcome days at head office for new volunteers.

Other duties include:

• Attend national garden shows (e.g. Chelsea) and other events as required.
• Protect and enhance the organisation’s public reputation when speaking on its behalf.

Benefits:

• 28 days holiday (inclusive of public holidays), subsequent increases up to 33 days.
• Permanent, full time role, 35 hours a week – 9am to 5pm with one hour lunch break.

Person Specification

Skills

Essential/Desirable

Confident knowledge of Microsoft Office suite

E

Knowledge and experience of databases, preferably Microsoft Dynamics

D

Experience as an office administrator

D

Personal Skills

Efficiency and reliability

E

Excellent interpersonal skills

E

Excellent oral communication skills

E

Accuracy and attention to detail

E

Ability to prioritise and work to strict deadlines

E

Car owner and driver

E

Mental Health Carers Specialist Advisor

Location: Field-based (Cornwall & Isles of Scilly)
Hours: 24.5 hrs per week (0.70 FTE) in year 1 , increasing to 26.25 hours per week (0.75 FTE) in year two and 28 hours per week (0.80 FTE) in year 3
Contract: Permanent
Salary: £17,181.44

Make a difference to carers’ lives – every single day

At Rethink Mental Illness, we believe everyone severely affected by mental illness deserves a better quality of life. As a Mental Health Carers Specialist Advisor, you’ll play a vital role in supporting unpaid carers — people who are often the backbone of mental health support.

This is more than a job. It’s an opportunity to build meaningful relationships, empower carers, and ensure no one feels they are navigating mental health challenges alone.

What you’ll be doing

You’ll provide practical and emotional support to unpaid carers supporting someone with mental illness. Using a person-centred, strengths-based approach, you’ll help carers build confidence, access the right services and improve their wellbeing.

You will:

• Deliver one-to-one support, helping carers identify goals and create personalised support plans
• Provide information, advice, guidance and signposting to services and community support
• Help carers navigate mental health, health and social care systems
• Facilitate carer groups, courses and awareness events
• Complete Carers Assessments and support access to personal budgets
• Work collaboratively with health, social care and voluntary sector partners
• Promote inclusion and help identify hidden carers in the community
• Maintain accurate records and contribute to quality and service improvement

You’ll also play an important role in creating a safe, inclusive and responsive service, shaped by the voices and experiences of carers.

About the service

Our Cornwall Mental Health Carers Service supports unpaid carers across the county, offering tiered support ranging from short-term guidance to more intensive, ongoing help.

We work flexibly — providing support face-to-face, online, by phone, and in community settings — and collaborate with partner organisations to ensure joined-up care.

What you’ll bring

We’re looking for someone who is compassionate, proactive and values-driven, with a genuine commitment to supporting carers.

Essential:

• Experience supporting people in health, social care, community, or carers services
• Understanding of unpaid carers’ needs and challenges
• Knowledge of mental health and recovery
• Strong communication and relationship-building skills
• Ability to provide person-centred support and practical advice
• Confidence in managing risk and responding to safeguarding concerns
• Good IT skills and ability to manage a varied workload
• A relevant qualification or willingness to complete Information, Advice and Guidance (IAG) within your first year

Desirable:

• Experience working directly with unpaid carers or families
• Experience facilitating groups or community activities
• Knowledge of local services and referral pathways

Why join us?

• Be part of a supportive, purpose-driven team
• Make a real difference to carers and families
• Access training and development opportunities
• Contribute to a service that values co-production and lived experience

Ready to apply?

If you’re passionate about supporting carers and want to be part of a team that’s leading change in mental health, we’d love to hear from you.

DIRECTOR OF FINANCE AND RESOURCES

Are you a strategic finance leader with a heart for mission? Do you want your professional expertise to count for something more than the bottom line?

We are delighted to be partnering with Church Mission Society (CMS), who are supporting close to 200 people in mission across dozens of countries. CMS exists to make disciples of Jesus at the edges: the edges of church, the edges of society and the edges of our own comfort zones. They are now seeking an exceptional Director of Finance and Resources to help ensure that extraordinary mission work is sustainable for generations to come.

As a member of the Senior Leadership Team (SLT), you will provide strategic leadership across CMS's financial sustainability, organisational infrastructure and central resources. This is a genuinely broad and influential role, covering financial strategy and management, investments, treasury, risk, legal and regulatory compliance, property and facilities, IT and cyber security, and relevant corporate governance. You will also maintain oversight of CMS's residual pension-related responsibilities following the transfer of its defined-benefit pension liabilities.

You will be a trusted adviser to the CEO, board of trustees and the wider SLT, providing the financial clarity, challenge and confidence that enables CMS to make wise, sustainable decisions in service of its mission. You will lead four direct reports (Head of Finance, Head of ICT, Facilities Manager and Head of Legal) and serve as a director of a number of CMS subsidiary entities.

You will be a qualified accountant with significant senior finance leadership experience, ideally gained within a charity, not-for-profit or values-led organisation. You will bring proven ability to contribute at executive and board level, with strong experience across financial planning, audit, internal controls, management reporting and team leadership.

But this role asks for more than technical expertise. CMS is looking for someone with the wisdom to balance prudent stewardship with an appropriate appetite for risk, the courage to hold a firm line when necessary, and the humility to lead in a way that enables others to flourish. You will be collaborative, relational and service-oriented, someone who genuinely believes that finance exists to serve mission, not the other way around.

A committed and practising Christian, you will be in sympathy with CMS's values, its Ethos Statement, and its pioneering, servant-hearted approach to God's work in the world.

If you would like an informal conversation, please contact Adam Stacey, CEO at Charisma Charity Recruitment.

Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see candidate pack for full details. 

We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

All applicants must be wholeheartedly committed to the aims, ethos, and values of Church Mission Society. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Closing date: 5 July 2026

First stage interviews with CMS: 14 July (online)

Second stage interviews with CMS: 29 July (in person)

Non-Executive Board Member

Nottingham

£6,782.00 per annum 

Do you want to be a voice for change? If so, join our Board as a Non-Executive Board Member and help shape change at NCHA.

About Us
A force for good in the East Midlands for over 50 years, NCHA’s mission is to provide homes and support by people who care. We house more than 20,000 people and manage over 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.
We employ over 1,300 people, who receive training opportunities, apprenticeships and a huge range of colleague benefits.

We’re building new homes all the time and work with 19 local authorities to build affordable homes that meet the needs of people in their area. This includes homes for sale, rent, shared ownership and everything in between. We’ve got an annual turnover of £100 million, and we have invested more than £800 million in properties.

But we don’t just do houses - we also provide a range of care and support services all over our region.

About our Board and the roles

NCHA strives to be an inclusive workplace and we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women and people with disabilities to ensure we fully represent our communities.

As we also value diversity in experience and sector, we review the make-up of our Board annually to ensure we’ve got the right representation to enable us to continue to make the right decisions for our customers, colleagues and the organisation as a whole.

And this is where you come in.

What we’re looking for:

You will have current or very recent experience within a regulated, property-based Adult Social Care organisation (for example, supported living or care home services), potentially gained as a Quality Lead, Registered Manager, Commissioner, Inspector, or in a similar role. As well as in-person attendance at our Board meetings and strategic awayday, you will be required to be a member of one of NCHA’s separate committees. In total, your obligation will be around 12 meetings a year, plus additional time for reviewing documents.

All applicants should be enthusiastic team players with links to the East Midlands who share our CLEAR values, have a passion for housing and social care, and are looking for a Non-Executive Board Member role with a socially conscious Housing Association.

You will work as part of a team and be collectively responsible for ensuring the success of NCHA, and its compliance with all legal and regulatory obligations.

You will contribute to setting our strategic aims and take key strategic decisions about future development; whilst providing entrepreneurial leadership and oversight across the NCHA Group; including playing a part in managing the Chief Executive and executive management team.

Finally, you will accept the legal duties, responsibilities and liabilities of Board Membership including meeting the fit and proper persons test under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

What’s in it for you?

• Training and support towards your personal development
• A chance to expand your existing Board skills
• Opportunities to network as you would be representing NCHA externally when required
• IT equipment provided

Remuneration:  £6,782.00 per annum

If you’ve got a passion for what we do, please click APPLY now and be assured that you will be joining a successful Board and contributing to our vision of “More Homes, Great Services, Better Lives”.

We are looking forward to receiving your application!

Save the dates

By midnight on 22nd June - Applications close for the role

By 8th July 2026 - Completion of Personality Questionnaire (if shortlisted)

By 10th July 2026 - In-person interviews at

At More Partnership, we are fundraising consultants – and more. We support organisations of all sizes, across education, health, arts and culture, charities, international development and beyond, on every step of their philanthropic journey. That means helping leadership, fundraisers and other professionals to understand the opportunity, set direction, tell their story, or review performance. We believe great partnerships lead to life-changing outcomes, so we go beyond what's expected of us to help organisations realise their vision. At the end of a project, our clients tell us they have more confidence, momentum, and a clear way forward.

We are partners in purpose, and since April 2020, equal owners of our firm. Every team member has an equal vote on key strategic decisions, a share in our success, and a responsibility to drive us forward. We are a virtual firm, networked across Europe, America, Africa, Australasia, and beyond, with a head office in Scotland. We currently have 22 employees and an active community of 15 associates, enabled by an internal team covering business development, finance, operations, and IT.

We now seek to appoint new Consulting Partners at our most senior level to join our employee-owned firm and help shape the next phase of our growth and impact. This is an opportunity for experienced and credible leaders to bring their expertise into a consultancy environment that combines strategic thinking, practical delivery and deep client partnership.

Working alongside colleagues across our community, Consulting Partners will operate as trusted advisors to senior leaders within complex institutions, contributing to high-value client work while also helping to generate new opportunities and strengthen the firm’s long-term success. Alongside client delivery, all Partners play an active role in the leadership, culture and development of More Partnership, contributing to the shared responsibility and sense of ownership that defines our community.

The successful candidates will bring significant experience within fundraising, advancement or related strategic leadership roles, alongside the judgement, credibility and intellectual flexibility to operate effectively across a wide range of client contexts. You will demonstrate strong commercial awareness and relationship-building skills, with the ability to develop trusted partnerships that lead naturally to meaningful work and long-term impact. You will combine strategic insight with a practical, grounded approach, communicating complex ideas with clarity and confidence while remaining collaborative, curious and values-led in the way you work. Above all, you will be motivated by the opportunity to help ambitious organisations achieve meaningful change, while contributing actively to a purpose-driven, employee-owned firm committed to advancing great ambitions.

This role is available full-time, but we welcome applications from those who would prefer to work part-time – at a minimum of 0.6FTE based on the requirements of the role. We are open to candidates from a range of professional backgrounds who can demonstrate the capabilities and mindset needed to drive More’s success.

Our most senior Consulting Partners are currently paid from £100k to £125k, dependent on experience and potential for high performance. 

We actively encourage applications from groups currently underrepresented in our community.

The deadline for applications is 5pm on Weds 17th June

Information about how we process the personal data of those who contact us about this opportunity is contained in the application pack.