Lead jobs

Details of the role:

Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.

Salary: From £68,668 with benefits, subject to skills and experience

Application closing date: 9th of February 2026 at 23.59pm

About us 

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.

As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.

Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.

You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.

What you will be doing

As an Operations Transformation Manager at the Crick, you will:

Project management

• Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
• Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.

Business improvement delivery

• Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
• Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.

Stakeholder management

• Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
• Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.

About you

You will have:

• Educated to degree or equivalent level in a relevant discipline.
• Experience of working in business analysis, business transformation and/or project management roles.*
• Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
• Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
• Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
• Understands change management and its criticality to the success of project outcomes.*
• Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)

*Minimum Requirements

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. 

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

Help unlock life-changing employment opportunities for underrepresented young people across London.
Join 20/20 Levels as our Business Development Manager and build the employer partnerships that power social mobility.

At 20/20 Levels, we believe talent is everywhere, but opportunity is not. This role is a unique chance to work at the intersection of business development, recruitment, and social impact, securing paid roles, internships, apprenticeships and career pathways for our alumni.

You’ll engage employers in high-growth sectors, develop long-term partnerships, and position 20/20 Levels as a trusted talent partner for diverse early-career candidates. If you’re commercially driven, relationship-focused, and motivated by creating real change through employment, we’d love to hear from you.

Harris Hill are partnering with Dorset & Somerset Air Ambulance to recruit for a Legacy Giving Manager in order to strengthen, grow and champion the charity legacy and in-memory giving programme.

Reporting to the Head of Philanthropy and Partnerships, you will lead the charity legacy and in-memory fundraising, ensuring gifts in wills continue to fund our life saving service for generations to come.

This is a strategic and hands on role, offering the freedom to shape and develop a high-performing legacy programme while delivering exceptional supporter care.

As a Legacy Giving Manager you will:

• Delivering and evolving a legacy giving strategy to grow future income
• Managing the administration of legacy gifts, ensuring compliance with legal and regulatory requirements
• Stewarding legacy pledgers and in-memory supporters with empathy and professionalism
• Growing and promoting our Free Wills programme, working with local solicitors and partners
• Developing engaging campaigns and materials that reflect our mission and local impact
• Monitoring performance, trends and risks across legacy income
• Keeping up to date with sector developments and changes to probate or fundraising practice
• Working collaboratively with fundraising, marketing, supporter care teams and volunteers
• Line managing legacy or in-memory giving staff or volunteers where required

To be successful, you must have experience:

•  Proven experience in legacy and/or in-memory fundraising
• Strong understanding of legacy administration, probate law and regulation
• Excellent communication and relationship-building skills
• Highly organised, with strong attention to detail
• Confident using CRM/database systems
• Empathy and sensitivity when working with bereaved supporter

Desirable:

• Experience working with solicitors or funeral directors

• Professional fundraising or marketing qualification.
• Experience managing lotteries and raffles.

Salary: £38,000- £43,000 per annum

Location:  Wellington, Somerset, hybrid working (flexible)

Contract: Permanent, full time or part-time

Closing date: Monday 16th February at 8am

Interview: w/c 23rd February

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role

As our Head of Performance Insight and Planning, you will lead the organisation’s approach to business planning, performance, and insight—bringing clarity, alignment and accountability across St Mungo’s. You will translate complex data into clear, actionable intelligence for teams, senior leaders, the Executive and Board, ensuring that strategy, budgets and delivery stay tightly connected.

You will also play a pivotal role in strengthening our data culture—building confidence, curiosity and evidence‑led decision‑making across the charity so we can deepen our impact for people experiencing homelessness.

You will lead on:

• Organisational goal‑setting and KPIs that align to St Mungo’s strategy and our Impact Roadmap.
• Annual and multi‑year business planning, working closely with Finance and senior leaders to align priorities, resources and delivery.
• High‑quality, insight‑driven performance reporting for colleagues, trustees, regulators and partners—enabling challenge, learning and action.
• Champion data literacy and evidence-based decision making across the organisation which drives drive continuous and transformative improvement in organisational impact.
• Working with Governance to ensure compliance with regulatory and statutory reporting requirements

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About You

You are a strategic, values‑driven leader who brings analytical rigour, clarity and pace. You’re comfortable shaping new ways of working in complex environments, and you can turn ambiguity into sharp priorities and measurable outcomes.

You will bring:

• Experience leading enterprise-level performance and planning across strategy, budgets and delivery.
• A proven ability to turn complex data into compelling insight that influences senior decision‑makers.
• Experience developing outcome and impact models, such as Theories of Change or logic models.
• Confident use of quantitative and qualitative data, dashboards and automated reporting tools.
• Exceptional communication and stakeholder skills, able to make complex analysis clear and engaging.
• A collaborative leadership style that builds trust, shared accountability and a strong sense of collective purpose.

You do not need prior homelessness or housing experience – but you must bring a genuine commitment to St Mungo’s mission and values, including equality, diversity and inclusion.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on the 10th February 2026

First Stage Assessment (online): w/c 2nd March 2026

Final Interview (in person at our Central Office): 12th March 2026

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

The Operations Director is a  senior leadership role at St Stephen’s, helping turn vision and strategy into effective day-to-day delivery. A highly relational role, combining strong operational leadership with collaboration, trust-building and a genuine care for people. The person we are looking for will lead across people, finance, systems, buildings and operations helping the church respond to the Holy Spirit and deliver our mission well.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role: 

The Head of Income Generation & Marketing is a key member of Muslim Aid’s Leadership Team, responsible for executing the organisation’s fundraising and marketing strategy and overseeing all marketing and communications activities across the organisation. The post holder will lead the delivery of income generation plans, providing strategic direction and hands-on operational support to their direct reports to maximise income across all sub-department income streams. They will be accountable for growing and sustaining revenue from a diverse portfolio of supporters across the UK, ensuring income targets are met or exceeded.

The role includes mentoring and leading Management, supporting them to implement effective fundraising activity, achieve ambitious income and renewal targets year on year, and deliver high-quality stewardship experiences for supporters.

About the Role:

1. Design and deliver MA’s cross organisational fundraising and marketing strategy with a focus on sustainable and reliable unrestricted income generation. This will include key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income
2. Increase and diversify existing and new revenue streams specifically digital, CSR and private philanthropy.
3. Drive delivery against income targets by setting clear, ambitious, and achievable operational targets for each income stream, ensuring teams are supported to meet objectives aligned with Muslim Aid’s vision, mission, and strategic goals.
4. Provide effective marketing leadership for the organisation in collaboration with key stakeholders and drive forward transformational integrated marketing activities and campaigns.
5. Provide inspiring and motivating values-driven leadership to the team that enables them to deliver their goals and achieve their potential.
6. Build on the areas of High Net Worth and CSR in regards to income generated from corporate, major donor and trusts so that these areas become part of our sustainable fundraising foundation.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Experience across diverse fields of fundraising including individual, major and corporate funding and understanding of key fundraising markets.
2. Ability to develop and expand digital fundraising.
3. Ability to contribute to overall leadership and development of Organisation and bring MA’s fundraising, marketing communication and programme work closer together.
4. Excellent communication, presentation and interpersonal skills with the ability to influence and promote the charity to various stakeholders.

Why you should apply:

Join Muslim Aid as our Head of Income Generation & Marketing and take a leading role in driving our fundraising and marketing strategy. As a key member of the Leadership Team, you’ll oversee income generation across multiple streams, lead high-performing teams and grow sustainable income from a diverse supporter base across the UK. If you’re passionate about strategic leadership, impactful fundraising and delivering meaningful supporter experiences that enable life-changing humanitarian work, apply now to make a real impact at scale.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

About Step Up MCR

Step Up MCR is the place-based charity supporting happier, healthier and more connected Manchester communities through the power of local giving.

Working hyper-locally in Ancoats & Beswick, Clayton & Openshaw and Miles Platting & Newton Heath, we:

• Connect with residents, community groups, businesses and place partners to improve local health, wellbeing and employment outcomes.
• Co-ordinate local giving of time, funding, resources, space and expertise.
• Increase the capacity of local projects and boost the skills of residents, staff and volunteers.
• Support pride in places with an arts-let approach, bring people together to make a collective impact, and give residents the tools they need to make changes in their neighbourhood.
• Deliver small community grants programmes and shift power to communities to make decisions on how local funding is invested.
• Improve civic engagement, participation and action.

About the role

Step Up MCR’s Neighbourhood Connector will work alongside our Director to engage communities and drive an arts-led approach to community building.

You will have a strong presence in the community at weekly drop-ins, engagement events and Peer Support Network meetings, supporting people to grow new and existing community-led initiatives. The post-holder will actively engage in local networks and develop a knowledge of referral partners and support pathways.

The Neighbourhood Connector will support with the development of a toolkit of helpful resources that combines Step Up MCR’s offer with those from local partners, which could be anything from training and opportunities, pro-bono support, or specific resources, skills and knowledge to give a local project the step up it needs to grow.

The role will provide a friendly and accessible approach to project development, checking in regularly with projects, tracking progress and connecting with other locally available support through our Advisory Panel and Peer Support Network.

Working with us, you'll benefit from...

• 27 days holiday per year (pro rata), plus bank holidays
• Flexible working
• City centre office location (hot-desking x2 days per week) with free breakfast on Tuesdays and a timetable of wellbeing, social and professional activities
• £100 per year personal wellbeing budget
• Ongoing professional development
• Employer Supported Volunteering, and x2 volunteering days per year.
• Pension scheme - with 5% employer contribution

To apply, please submit a CV and Cover Letter outlining how you meet the specification in the Recruitment Pack (press Apply to access the document) 

Bloomsbury Football

Bloomsbury Football is on a mission to transform young lives through football. We’re looking for an ambitious, values-driven leader to set the strategy and scale our Club Football programme, currently supporting 500+ young people aged 6–18 each week.

This is a senior role with real ownership: shaping the vision for 3x growth over the next three years, while ensuring exceptional, development-focused delivery for every player.

What you’ll do

• Set and lead the strategy for the growth and expansion of Bloomsbury’s Club Football programme
• Ensure high-quality, consistent delivery that drives meaningful social and football outcomes
• Lead and develop the Club Football Coordinator and wider delivery team
• Oversee programme budgets, ensuring financial sustainability and return on social impact
• Build strong relationships with players, parents, coaches and external partners
• Represent Bloomsbury Football as a champion of football for social change

Who we’re looking for

• Strategic thinker with experience scaling programmes and managing teams and budgets
• A proven leader of youth programmes, with a sound understanding of sport for development
• Collaborative, solutions-oriented approach that drives teams towards high-quality, high-impact results
• Deep alignment with Bloomsbury Football’s values and belief in football as a force for good
• Excellent academic record

Ready to turn passion into action? Jesuit Missions is seeking a bold, creative campaigner to lead our advocacy and campaigns for global justice. You’ll design inspiring, people-powered campaigns rooted in the lived experience of communities in the global South, motivating people across Britain to act for real change. Working with schools, parishes, and young adult networks, you’ll spark meaningful engagement and deliver dynamic events. You’ll build strong partnerships and amplify voices from Africa, Asia, and Latin America. By mobilising faith-based and public support, you’ll challenge injustice and tackle the root causes of poverty. If you’re imaginative, driven, and ready to empower others, join us and help change the world.

We are recruiting for an Out of School Childcare Leader to join our Out of School Childcare team. The role is for a Fixed Term Contract until July 2026.

You will be responsible for leading and delivering a programme of Ofsted registered Breakfast and After School Clubs, offering a range of free play opportunities as well as structured programmes. The post holder will lead a team of playworkers and volunteers, to ensure that the service provided is of high quality and appropriate for the varying children who attend.

This role requires someone with Level 2/3 qualification in childcare, play work or equivalent or be willing to undertake this level of training upon employment.

You must have a minimum of 2 years’ experience of working in a childcare setting.

Working Hours: 25 hours per week, Monday-Friday 7.15am to 9am and 2.45pm to 6pm Term time only with optional role in holidays.

Applications can be considered as a mixture of a job share for doing Breakfast and After School Clubs or just doing Breakfast Club only or Afterschool Club only.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

Key responsibilities:

·To lead the delivery of St Joseph’s Breakfast and After School Club. 

·To work with individual children to offer a range of free play opportunities, as well as a structured programme of social, play and leisure activities to the varying ages and needs of the children attending the service

·To build trusting relationships with parents and families, checking that we have the correct information about the children that attend and ensuring that children are collected by authorised people only.

·To ensure that parents and carers are kept informed of incidents/accidents or other issues relating to their children. 

·To work with the Out of School Childcare team to help promote the YMCA schemes so that attendance figures reach agreed targets in line with budgets. This includes sending weekly photos of children with the appropriate consent to the team. 

·To ensure that all practices within the setting adhere to the Safeguarding Children policy, as well as meeting OFSTED requirements, so that the service offered is of a safe and high standard. 

·To be responsible for the health and safety of children attending all sessions, including carrying out risk assessments and ensuring risk assessment checklists are completed daily. 

·To ensure that resources are well looked after, and to inform the OOSC Senior Coordinator if extra resources are required. 

·To ensure that appropriate care plans and risk assessments are carried out for children with additional needs and for those on the EYFS register.

·Where necessary, to administer First Aid for children who have had an accident, as well as medication for children with health issues, ensuring appropriate training has been completed beforehand. 

·To ensure that all children and young people are made to feel valued and enabled to develop and improve self-esteem self-confidence and positive experiences. 

·To lead a team of playworkers and volunteers, and to ensure that the service provided is of high quality and appropriate for the varying children who attend. 

·When the OSCC Senior Coordinator is not available, to act as the responsible person in charge of the setting. 

·To be flexible in order to meet the needs of service, including when required also working at other Y-Kids Afterschool clubs to help provide cover.

·Undertake any other duties and responsibilities reasonably requested by the OOSC Senior Coordinator and/or Childcare and children’s activities Senior Manager.

BENEFITS:

·Be part of a long-standing and well-respected charity

·Discounted childcare for permanent employees

·Gym membership and free access to all leisure facilities for permanent employees

·Eligibility for Blue Light Discount Retail Card

·Cycle to Work Scheme

·6.6 weeks annual leave which increases after 2 years continuous service

·Free access to our Employee Assistance Programme

·On site parking

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility if you require assistance or have questions regarding the application process, please do contact us.

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.

Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities.

Working under the Horticulture, Conservation & Site Lead, you will apply your horticultural and conservation expertise daily to run volunteer sessions, facilitate group activities, support training delivery, coordinate garden and conservation projects, and contribute to plant and produce sales — all while supporting wellbeing through nature. 

Head of Water Safety and Education

CONTRACT: Permanent, Full Time (35 hours per week, Monday to Friday)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership and Education
LOCATION: Hybrid working, with three days a week at RLSS UK Headquarters, Worcester.
*This is negotiable, depending on the travel time of the successful candidate.
REPORTS TO: Director of Membership and Education
REPORTS: Education Manager
SALARY: £43,997.00 (Grade A)

JOB PURPOSE
To develop, lead, and oversee the delivery of RLSS UK’s Education Strategy, and represent the charity at strategic stakeholder meetings/events.

ROLE OVERVIEW
Early intervention and education is considered critical in the development and resilience of young people to encourage safe experiences. Water plays a vital role in the way we live our lives but it can also result in devastation if not treated with caution. Providing young people with the knowledge and skills to make safe decisions around water is empowering, profound and life-saving.

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive forward this area of work in collaboration with RLSS UK team members across the organisation. You will have a dynamic approach with the ability to combine relationship management, stakeholder engagement, project management and operational oversight to ensure our work in this area aligns with our purpose, mission and vision and enables us to achieve our strategy.

In 2025 the Department for Education (DfE) agreed for the Water Safety Code to be integrated into the newly released Relationships Education, Relationships and Sex Education, and Health Education (RSHE) statutory guidance for schools in England. RLSS UK were part of a collaboration of various organisations, who campaigned for this important change which is due to be embedded into the curriculum from September 2026. This role will be pivotal to ensuring that RLSS UK’s voice and expertise is maintained in this educational delivery as well as putting in place robust KPIs to allow us to assess its ongoing impact.

KEY TASKS & RESPONSIBILITIES
Water Safety and Education
• Lead on the development of an ‘Education Strategy’ for RLSS UK that ensures that more young people have access to high quality water safety education
• Represent RLSS UK at wider forums and groups as our water safety and education expert and identify opportunities to increase our impact further
• Work with the Education Manager to develop and deliver education pilots and interventions that are informed by the ‘Education Strategy’
• Work closely with the Policy and Public Affairs Manager to ensure that policy work blends seamlessly and consistently into our educational delivery
• Plan research and evaluation to inform future developments of RLSS UK’s education packages, ensuring that they are impactful and inclusive
• Extend the capability of the community to deliver water safety education, training volunteers, partners, and members to standardise the delivery of our education
• Work with the Education Manager to lead the growth of our education workforce so that RLSS UK is more visible in schools and youth settings across the UK and Ireland
• Work collaboratively with RLSS UK teams to raise awareness of our water safety and education offering and our impact
• Build relationships with those developing similar work in the education space to network and elicit best practices
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date records as part of RLSS UK’s compliance programme

Other Duties and Responsibilities
• Lead on and support ad hoc projects, as required
• Manage, mentor, and support the Education Manager
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required, including all other duties associated with your role, as directed by your Line Manager
• To always demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
• A minimum of 10 years’ experience of working in water safety and education
• Significant experience of working in a leadership role, ideally in a water safety or education organisation
• Experience of collecting research and insight to inform continued development
• Demonstrable experience of contribution to delivery of education strategy and policy
• Dynamic and proactive with the ability to generate innovative ideas and solve problems
• The capacity to lead groups, as well as be a participative member of them
• The ability to relate to, motivate and emphasise with a range of people from different backgrounds
• A positive ‘can do’ attitude
• Excellent at building and maintaining relationships with a wide range of stakeholders, both internally and externally
• Excellent team player who works well under pressure and to deadlines
• Experience in line management, including developing and supporting direct reports to deliver the organisation’s objectives
• Excellent written and oral communication skills and the ability to communicate persuasively to a wide range of audiences
• High levels of emotional intelligence
• Proficiency in MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes
• Knowledge and understanding of RLSS UK and its work in water safety education
• An understanding of the lifesaving, lifeguarding and water safety sector/communities

WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Membership and Education team
Closing Date – 11.59pm, Sunday 1st February 2026
Interview Date – Monday 16th February 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Purpose

Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.

The Patient Experience Manager will be instrumental in supporting patients and families use of the garden. 

Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit. 

This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions.  You will be managed by the National Patient Experience Lead.

You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager. 

The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay.  From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.

You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.

This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Main Duties and Responsibilities

People with spinal injuries

· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay

· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly

· Organise a programme of seasonal events, reflecting the needs of patients

· Work with the Impact Manager to monitor patient experience and the impact of the garden

·       Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)

NHS staff

· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services

Volunteers

· Recruitment and training of new volunteers

· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core

Fundraising and Communications

· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising

· Support corporate sponsor events and fundraising opportunities

· Represent the garden and charity at key events

· Promote the local social media accounts and provide regular updates for content

· Interviews with press/media as required

Administrative

· Ensure all administrative tasks associated with the role are monitored, completed and maintained

· Manage the garden budget along with the Head Gardener

· Collate and bank donations and manage petty cash

· Assist with ensuring the garden room is kept clean and tidy at all times

· Collate data showing usage in the garden and volunteer hours

Safeguarding

· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately

· This post is subject to an enhanced DBS check

Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
 

Please see the full Person Specification in the Job Description attached.
Essential

• Flexible and able to work to suit patient requirements

Closing date: 5th February 23.30 
The first round of interviews will take place on the 18th February

The Programme Director, Media and Communications leads on the design, development and implementation of communication strategies and plans to advance Humane World for Animals UK’s strategic priorities with regard to campaigns, brand-building and fundraising. The role creates, implements and measures the success of a comprehensive communications programme that will aim to significantly enhance the organisation’s image and position within the UK animal protection space.

If you are results-oriented, organised and creative and have strong proven experience as a media and communications professional then we would like to hear from you.

Key areas of responsibility

1. Develop and execute communications strategies for Humane World for Animals UK’s key campaigns and fundraising requirements.

2. Measure and track communications impact, reach and effectiveness, reporting against agreed targets.

3. Manage, maintain and grow productive relationships with a range of journalists with a goal of securing prominent national media coverage.

4. Oversee the organisation’s social media channels to promote campaigns, support fundraising and engage meaningfully with UK supporters and political stakeholders.

5. Serve as chief content reviewer to ensure communications materials adhere to policy, factual accuracy and visual brand guidelines.

6. Lead on designing reputational risk management mitigation strategies.

7. Implement UK specific brand strategies with the aim of increasing and measuring brand awareness in the UK market.

8. Lead on celebrity recruitment and stewardship.

9. Manage sourcing and contracting relationships with communications / PR agencies and databases to ensure consistently high-quality and value for money communications outputs.

10. Manage the communications and media budget, including regular reporting.

About you

Our successful candidate will be confident, creative and positive with a proven track in media and communications roles at a senior level. A proactive self-starter, you will have demonstrable experience of managing and developing strong, focused and ambitious teams, and a solution-focused approach to overcoming obstacles. You will have experience of building high quality media and communication strategies and plans and delivering these in a fast-paced environment. You will have ambition and drive for creating positive change for animal welfare; a willingness to constantly learn and develop the most impactful, cost-effective communications for our target audiences; and your work will be solidly underpinned by regular evaluation of progress and impact with a view to further improving strategies.

We are searching for an experienced media and communications professional to make a difference and be part of our successful and friendly team. If that’s you, please get in touch!