Lead programme manager jobs
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.
Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.
As Head of Donor Experience, you will:
- Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
- Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
- Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
- Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
- Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
- Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
- Lead insight generation and segmentation strategy to inform fundraising performance and income growth
- Establish and maintain a centralised compliance framework across fundraising activity
- Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
Essential skills and experience:
- Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
- Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
- Experience managing and motivating teams to deliver operational excellence and performance improvement
- Experience designing and implementing strategy, annual plans and process improvements
- Strong working knowledge of CRM systems, data governance and supporter database management
- Confidence influencing senior internal stakeholders and driving cross-team collaboration
- Experience of reporting, performance analysis and using insight to inform decision-making
- Strong understanding of fundraising compliance, including GDPR and sector regulation
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
Reports to: Board of Trustees
Salary: £36,000 (pro rata)
Based in: Remote
Contract: 12 months fixed term
Hours: Part-time – 0.8 FTE, open to flexible working
Benefits – 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package, flexible working.
Why this role is important – and why you’ll make a difference doing it:
Hope Unlimited exists to support people and organisations working at the grassroots to challenge hate, strengthen relationships and build hope in their communities. Much of the most important work to bring people together happens quietly, locally and without recognition –often led by volunteers, neighbours and community members responding to what’s needed around them.
Too often, these groups are locked out of funding that doesn’t reflect how they work or what their communities need. This role exists to help change that. As Grant Manager, you will help ensure funding reaches hyper-local organisations. You’ll play a key role in backing community-led work that builds connection, resilience and agency, and in supporting communities to shape their own futures on their own terms.
What you’ll be doing in this role:
Grant management & assessment
- Reviewing and assessing grant applications in line with the Grassroots Fund criteria
- Carrying out desk-based research and liaising with applicants
- Making grant decisions within agreed levels of responsibility, and supporting decision-making by subcommittees and Trustees where required
- Keeping clear and accurate records of grants in a way that supports transparency and shared oversight
Funding processes & governance
- Supporting clear, fair and accessible funding processes
- Preparing grant offer letters and agreement
- Ensuring grants support Hope Unlimited’s charitable purpose and meet basic governance requirements
- Improving and evolving our grant-giving and reporting processes, and suggesting changes that make them work better for communities and for Hope Unlimited
Reporting & learning
- Supporting grantees to share what difference the funding has made after 12 months
- Encouraging reporting that works for communities, including written, visual or creative formats
- Helping Hope Unlimited learn from what grantees tell us, particularly about what strengthens community resilience over time
Relationship management
- Being a supportive and approachable point of contact for funded organisations
- Responding to enquiries from grassroots groups who may want to be considered for funding, even where we are not able to accept open applications
What we think you’ll need to be able to do the job:
You’ll need to bring:
- Experience managing grants, funding decisions or similar processes
- The ability to make thoughtful, fair judgements with limited information
- Strong organisational skills and attention to detail
- Confidence balancing trust and flexibility with responsibility and accountability
- Clear, kind and accessible written communication
- A strong belief in community-led change and local knowledge
It would also be helpful if you have:
- Experience working alongside small, volunteer-led or informal community groups
- An understanding of issues around community cohesion, division or far-right activity
- Experience with non-traditional or flexible approaches to understanding impact
The client requests no contact from agencies or media sales.
Bradford Centre Manager
*PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter*
Salary: £36,050 per annum, pro-rata
Location: Bradford Together Women's Centre
Hours: 37 hours per week, full-time
Closing date: Friday 6th March 2026, 12PM (noon)
Interview date: Friday 13th March 2026
Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
About us
Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.
Role Summary
Together Women Leeds provides holistic wraparound support to women and girls and specialises in supporting women involved with the criminal justice system, through 1:1 Keywork, group programmes and access to specialist gender-specific support via TW Women’s Centres.
We are seeking an individual with a proactive, compassionate, collaborative approach. We are looking for someone who is adaptable and highly organised, brings strong reporting skills, and is a great relationship builder. Experience of working in the women’s sector or the criminal justice system is desirable, but not essential – most importantly we’re looking for an outstanding manager.
At Together Women, staff wellbeing is a priority. With the support of a Senior Keyworker, you will ensure our staff team are effectively managed, supported and encouraged to develop within their roles, enabling them to provide high quality, trauma-responsive support.
You will be responsible for the management of a range of services, ensuring high quality standards are consistently met and partnerships are established and maintained. You will lead the strategic development and operational effectiveness of the Bradford Centre, which is funded by a range of commissioners both statutory and non-statutory.
You will lead on contract and performance management including relationships with commissioners. Alongside the Director of Services and wider management team you will also contribute to the effective leadership of the organisation, ensuring our operational and strategic objectives are met.
Key accountabilities
Service Delivery and Management
- Lead the operational management of TW services in Bradford ensuring intensive high-quality, trauma responsive support is provided to women and girls accessing the services.
- Develop and manage a service plan for Bradford that incorporates key milestones and ensures delivery of project outputs and outcomes
- Monitor delegated budget responsibility, ensuring that the services operate within the agreed budget.
Staff Management
- Line manage direct reports and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with TW policies and procedures.
- Deliver team meetings, reflective practice, and staff learning and development opportunities.
- Effectively manage a team working on different contracts ensuring team cohesion and consistency in approach and practice.
Communication/Contracts and Partnerships
- Take overall responsibility for establishing and maintaining effective partnerships and referral pathways.
- Lead on the contract and performance management including all relationships with commissioners.
- Organise and attend external meetings/events as appropriate, actively participating and disseminating information to colleagues. This includes sitting on steering groups and attending multi-agency panels to discuss the needs and challenges faced by our service users,
- Design and deliver training for professionals in the region to improve responses to women and girls affected by the social justice system.
Monitoring and Evaluation
- Ensure that all staff maintain accurate, confidential customer records, following Together Women policies and procedures, and contribute to development of contract monitoring and recording.
- Produce monitoring and evaluation reports in line with funder and other key stakeholder requirements.
Funding
- Identify relevant fundraising opportunities and support TW senior management team to prepare funding applications, identify commissioning opportunities, which support the long-term sustainability of existing and new services.
- Attend meetings with potential new funders to secure new funding streams, ensuring that the project outcomes are achievable and measurable.
- Work with colleagues within TW and/or external partners to establish new services/projects when funding applications are successful.
Our Values and Behavioural Expectations
- Act as a positive image for Together Women, portraying a professional, compassionate and respectful image at all times.
- Actively support and promote good sustainability practices in line with Together Women’s ethical and environmental commitments.
- Champion and embed Together Women’s commitment to equity, diversity and inclusion, and feel empowered to raise concerns in line with organisational policies and procedures.
- Uphold Together Women’s values in all aspects of the role.
- Work flexibly and collaboratively, supporting colleagues within the Bradford Centre and across the wider organisation when required.
- Undertake any reasonable duties aligned to the role that support Together Women in achieving its strategic and operational objectives.
Role Requirements
Experience
Essential:
- Leading and managing service delivery in the charity, voluntary or public sector.
- Leading, motivating and developing staff and responding to staff feedback and issues.
- Translating strategic plans into operational plans, and implementing change projects.
- Delivering monitoring and evaluation of contract/project performance, and auditing service quality.
- Developing and implementing best practice approaches on equity, diversion and inclusion.
Desirable:
- Experience working in the women’s services sector and/or in the criminal justice system.
- An understanding of issues impacting on women in/at risk of entering the criminal justice system
- Embedding involvement of service users in development, delivery and evaluation of services.
Skills and Abilities
- Ability to motivate and inspire teams of staff and volunteers
- Strong communication skills, written, verbal and active listening
- Contract management, including monitoring of performance and quality
- Budget management and financial planning
- Ability to manage your own time and workload efficiently, prioritise and meet deadlines
- Solution-focused, and able to problem-solve challenging situations calmly and effectively
- Collaborative, flexible, diplomatic and assertive
- Ability to influence and negotiate effectively
- Manage risk, make decisions, and recognise the potential impact of decisions
- A desire to respond positively to change, learn from mistakes and celebrate success
Other Requirements
- Fluent use of Microsoft 365 and IT equipment
- Able to travel locally, regionally and nationally as required
- Able to work some evenings and weekends (infrequent)
- Commitment to and understanding of safeguarding
- Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work
- Commitment to upholding the rights of people facing disadvantage and discrimination in the Criminal Justice System
Please ensure you have included a two-page covering letter expressing how you meet the role requirements and any relevant experience of the key accountabilities. Applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Introduction
Afield is a brand new charity responding to environmental injustice. We do this by working with communities to rewild disadvantaged urban neighbourhoods; and by supporting artists to undertake ecological research. This exciting and demanding role will be right at the heart of making everything happen!
Objectives
You will work alongside Afield’s two co-founders to define and run the urban wilding and arts grants programmes, including managing the cohort of grantees. We are looking for dynamism, energy and experience of grant management to help us launch the first round of grants and a support programme.
Responsibilities
Working closely with the two co-founders you will set up the arts research and wilding programmes. This will include launching and running opencall and selection processes, and the cohort support programmes. Once established you will lead subsequent programmes, and plan for future cohorts. You will be:
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Feeding into the design of the arts & wilding programmes
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Taking responsibility for, and running, the arts grants grants and wilding programme (including involvement in the selection of grantees, continual learning and evaluation)
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Liaising with partners on programme delivery (eg. local councils for wilding)
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Managing selectors and mentors, supporting peer learning, and organising workshops for both programmes
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Taking responsibility for managing the cohorts
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Working with a second team member (to be recruited) to promote the programme
Requirements
We’re looking for someone who is:
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Empathetic, has a positive attitude and a desire to help our grantees
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Energetic with a can-do, self-sufficient attitude, and with the ability to independently manage a busy workload, multiple deadlines and priorities
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Confident in their ability whilst self-aware and committed to ongoing development
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Interested (and perhaps experienced) in nature, ecology or the environment
We would also like to work with someone who has:
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Experience of running a grants or funded cohort programme (ideally in either arts grants or a pioneer-style programme)
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Ability and comfort in creating structure out of ambiguity; identifying challenges and opportunities; and expressing clear proposals for change
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Exceptional communication abilities, both verbal and written
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Good analytical and project management skills, and strong competency in setting up and using technology such as an application management platform
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Experience of line management or managing contractors. This is not essential, as there will not initially be full line management responsibility, but would be a benefit.
Compensation and benefits
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4 days per week role, for which the salary is £34,500 (FTE: £43,000)
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21 company holiday days (increasing with the length of service) in addition to 8 bank holidays plus discretionary Christmas closure days each year
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20 days fully paid company sick leave
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Flexible working hours and location. We are ideally looking for someone who is happy working remotely and willing to regularly meet in person in London (work space provided if required)
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Family friendly practices, such as enhanced maternity and paternity leave
More about Afield
Afield was co-founded by Liz Orton and Mike Saunders in autumn 2025. Its core funding is through a family legacy, which supports a small organisation, the goal of which is to challenge environmental injustice The first round cohort will be small, supporting about 6 people with a programme that will include mentoring, peer learning and specialist support.
As a new organisation, we have invested in developing our organisation values, which are to be:
- Bold: we embrace risk-taking and learning
- Just: we contribute to social & environmental equity
- Imaginative: we support and take creative action
- Caring: we prioritise personal and collective needs and wellbeing
Afield will be publicly launching including its website and programmes in Spring 2026.
Afield responds to environmental injustice by rewilding disadvantaged urban neighbourhoods and supporting artists to undertake ecological research.
The client requests no contact from agencies or media sales.
Sydenham Garden is seeking a Community Activities & Volunteering Lead on a Fixed term contract to end of December 2027 to join our team of 14 staff and approximately 70 volunteers in delivering adult mental health and dementia services in our beautiful garden settings in south-east London.
Position: Community Activities & Volunteering Lead
Contract: Fixed term to 31st December 2027, full time - 37.5 hours per week. Some regular working outside Monday-Friday 9-5 may be required, for which TOIL will be available. Part time and flexible working applications also considered.
Salary: £32,644 plus 6% pension contribution.
Annual Leave: 33 days inclusive of Bank Holidays.
Location: Sydenham Garden Resource Centre, SE23 2LW & De Frene Market Garden, SE26 4AB.
Application closing date: Thursday 5 March 2026, 9am.
Interview date: Thursday 12 March 2026.
About the role
Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.
About you
You’ll have experience of recruiting, working with, and managing volunteers, including delivery of skill-building and development activities for volunteers with Lived Experience of mental and/or physical ill health. You’ll have excellent people skills and the ability to demonstrate sensitivity, kindness, and a person-centred understanding of different mental, physical, and neurological needs. You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or dementia. You’ll have line management experience and be able to provide strategic direction as well as be able to innovate and develop new initiatives and balance competing priorities while being willing to play a team role and get stuck into different activities.
Why you should join us
We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.
Equity, Diversity and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
Recruitment Timeline
Deadline for applications: Thursday 5th March 2026, 9am.
Interviews: Thursday 12th March 2026.
PLEASE SEE ATTACHMENT BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.
You will lead, with support, on the development and delivery of an exciting new Women at Risk (WaR) project seeking to support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service development, support a coordinated response across multiple agencies already engaged in this work.
You will coordinate and lead a minimum twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have management responsibility of a small staff team, take overall lead on case management, coordinate outreach and maintain relationships with key stakeholders to support women to access and engage with a range of services to meet their needs through effective and professional communication.
This is a fantastic opportunity to become part of a passionate, high performing team and develop a service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Information
Location: Kennington, office-based
Salary: from £34,000
Contract: Full-Time, Maternity Cover (9-12months)
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Assessment Day: Thursday 5th March
For more information please read through our Work With Us Information Pack and Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Role Responsibilities
Strategy, vision and impact
- Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training
- Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
- and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
Person Specification
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are looking for a varied, hands-on role, where you won't be tied to a desk
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
Are you passionate about making a real impact to people's lives?
P3 is seeking a strong and dynamic Service Manager to oversee our Warwickshire P3 Living Services across South Warwickshire. You will lead a team to drive positive change and make a difference within the lives of the individuals and communities we support.
At P3, we provide a range of accommodation and community-based services across Coventry and Warwickshire. Our services offer housing, intensive and light touch support to people who are facing homelessness, multiple disadvantages and other accommodation related challenges. This is an exciting opportunity to be a part of P3’s growth and to further your own development.
As Service Manager, you will lead by example promoting P3’s values and behaviours. Providing compassionate leadership and managing our exceptional teams with care, kindness, and a commitment to trauma-informed practices, you will ensure that the people we support are at the heart of our service delivery, helping to create lasting, positive change.
Our Charity
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes.
Our values-driven approach means we recruit for values and train for skills.
What We Offer
Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.
Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.
Discounts – including the Blue Light Card, Bike2Work Scheme, Paycare Perks and Tickets for Good.
Personal development opportunities – including mentoring, training, secondments, job shadowing and a Colleague Volunteering Programme with 1 day paid leave per year.
Enhanced sickness pay – based on your length of service.
Earning Potential – optional overtime and refer a friend bonus scheme.
Please note P3 reserve the right to close this advert earlier than the stated closing date.
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.
Membership Management
- Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
- Oversee member onboarding, service changes, cancellations and annual renewals.
- Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
- Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
- Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
- Use data and insight to track engagement, inform improvements and support retention.
- Manage the delivery schedule, including updates to food profiles, contact details and addresses.
- Support or cover the CFM Support Officer by writing orders for allocated members.
Membership Recruitment
- Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
- Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
- Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
- Ensure a seamless onboarding process for all new members
- Document and report recruitment activity and progress of prospective members towards membership.
Membership and Community Development
- Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
- Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
- Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
- Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Assist in the compiling of reports for FSSW communications and Programme funding.
Team Management and Support
- Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
- Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
- Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.
Health, Safety and Compliance
- Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
Person Specification
Essential
- Experience in account management, customer service or membership management.
- Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
- Ability to manage data accurately using CRM systems and apply insight to improve services.
- Highly organised, proactive and able to manage competing priorities in a fast-paced environment.
Desirable
- Experience in the charity, community, food redistribution or voluntary sector.
- Experience supervising or managing staff.
- Experience in outreach, recruitment or business development.
- Understanding of food safety, logistics or supply chain operations.
- Experience supporting organisational change or service development.
- Ability to represent an organisation professionally to external partners and networks.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Caerlow Trust (“the Trust”) is a family-led discretionary grant-making trust, governed by four trustees (the Board) that aims to alleviate poverty-related suffering in the United Kingdom.
The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of work: hunger, homelessness, and addiction.
Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus over time. The ambition is for the Trust to develop rapidly to become a versatile and flexible organisation that will have a very real impact and make a difference to the lives of the people supported through its grants.
The Grants Manager will join our small but expanding team at an exciting time, having an important part to play in turning this ambition into reality.
Role overview and purpose
The Grants Manager will provide a range of services that will be key to the Trust’s grant management cycle including research, assessment, database management and development, reporting and evaluation. They will be the key contact for a portfolio of grant applicants and recipients, to support them throughout their relationship with the Trust.
Key responsibilities
Grants Management:
· Managing a portfolio of grants throughout the entire grant cycle including assessment, award, support, monitoring and learning
· Act as the key contact for grant applicants and recipients, developing positive and supportive working relationships
· Organising and holding meetings with grantees, including taking notes and following up on actions
· Administrative tasks relating to grants, including correspondence, drafting and issuing agreements, tracking of applications, reports and payments
· Undertaking scoping work and research about organisations that may be appropriate for funding
· Reviewing grant applications, undertaking assessments and completing due diligence checks
· Drafting summaries and papers to support Trustees to make informed decisions
· Reviewing grantee reports to evaluate progress and ensure compliance with any grant conditions
· Support budget management, financial reporting, cashflow monitoring and compliance with charity regulations in relation to grants
· Provide project management for new activities or grant programmes
· Working with colleagues and grantees to develop the Trust’s impact reporting capabilities
Database and system management
· Support the development and maintenance of our systems and grant management database, Beacon
· Ensure all data is accurate, kept up to date and retained in line with data protection regulations
· Provide support and guidance to grant applicants to access and use the grant application portal
· Provide support and guidance to Trustees and other external evaluators to use Beacon portal
Other responsibilities
· To represent the Trust at external events
· To support ongoing improvement in the context of grant-making and organisational development
· To role model desired behaviours in line with the Trust’s values
· Provide other ad hoc support to the Director as needed
Key internal relationships and reporting lines
· Receives line management and development from the Director
· Works closely with other colleagues and volunteers as part of an small effective team
This role doesn’t currently have any line management responsibilities but it is likely to in the future as the Trust grows.
Person specification
Knowledge and experience:
· Knowledge and understanding of the issues being supported by the Trust, developed through work or study in a relevant field or through lived experience
· Knowledge of charity finance, governance best practice, impact measurement and evaluation
· Experience of the grant management cycle
· High level of literacy and numeracy, including experience of handling and analysing qualitative and quantitative data
· High level of IT literacy with experience of working with MS365 applications and CRM databases
· Experience of liaising with a range of different stakeholders
Key skills and abilities:
· Outstanding communications skills with excellent written and spoken English
· Excellent interpersonal skills
· Attention to detail and commitment to quality
· Strong administrative, planning and organising skills
· Ability to work on your own and use initiative but knows when to seek advice and guidance
· Ability to identify improvements and propose solutions
· Collaborative and proactive approach to supporting others in a small team
Personal qualities:
· Commitment to the vision, mission and values of the Trust
· Dedication to the charity sector and the specific issues that are being addressed by the Trust
· Commitment to respect and value equality and diversity and inclusion
· Enthusiasm for continuing personal and professional development
· Good judgment and integrity
· Self-aware and empathetic
· Appreciative of the joy of grant making and sense of humour
· Adaptable and flexible, happy to work in an evolving and rapidly growing organisation
Other requirements
The Caerlow Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.
The Grants Manager will be required to travel across the UK as part of their role.
Working for the Trust
The Trust is committed to organisational and staff development. We offer various opportunities for staff to learn and develop, with management who are devoted to coaching and development. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in our areas of focus. The Trust is committed to being a good practice employer. We offer flexible working arrangements and a wide range of staff benefits.
The client requests no contact from agencies or media sales.
The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.
You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.
You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.
You will lead on developing cases for support and writing grant applications, helped by the wider staff team.
The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required.
How to apply
To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:
Closing date: 17:00 Monday 2nd March 26, with interviews to be held on 10th March 26 online.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior International Programme Officer
We are recruiting a Senior International Programme Officer to lead delivery of the international nature-based solutions work, including the Thriving Forests programme and international nature awards.
Position: Senior International Programme Officer (Nature-based solutions)
Salary: £49,729 per annum
Location: London/Hybrid working with 1-2 days working from home as appropriate/agreed
Hours: Full time35 hours per week
Contract: Permanent
Benefits: Generous pension scheme with a 12% employer contribution, life assurance, income protection, private health and dental cover, annual health checks, employee assistance support and a strong focus on work life balance.
Closing Date: 12:00pm, 2nd Mar 2026. We may close this vacancy early if we receive a high number of applications.
First interviews: Online on Thursday 12 March 2026.
Second interviews: In person on Tuesday 17 March 2026 at our office in Victoria. Candidates will be reimbursed for their travel.
About the Role
This role focuses on programme delivery, grant management and stakeholder engagement. You will work closely with programme partners and grant holders in the Global South, support capacity strengthening, engage funders and investors, and contribute to the development of future programmes.
The role combines practical programme management with strategic input and external relationship-building.
Key responsibilities include:
- Lead delivery of international nature-based solutions programmes
- Manage sub-grants, consultants and programme reporting
- Support grant holders to strengthen organisational and financial capacity
- Build and maintain relationships with partners, funders and stakeholders
- Contribute to monitoring, learning and reporting on programme impact
- Support delivery of the international nature-based solutions awards
- Contribute to fundraising and development of new programme opportunities
About You
We’re looking for someone who brings:
- At least five years’ experience in climate, environmental or nature-based solutions work
- Strong project and grant management experience
- Experience working with international partners and stakeholders
- Ability to manage multiple priorities and work across teams
- Clear written and verbal communication skills
- Commitment to equitable and community-led climate action
About the Organisation
Join an organisation whose mission is to showcase outstanding climate solutions, and to accelerate systemic change that unleashes their transformative potential.
By boosting innovative enterprises and organisations in the UK and Global South, the support brings clean energy to villages and refugee camps, and fixes up cold and draughty homes. This makes schools more sustainable, and helps communities protect and restore the nature around them.
This is done by shining a spotlight on innovators, and connecting them with new partners. And working with funders and policymakers to influence, inspire and raise ambition. The charity supports good green jobs, better health and fairer societies.
Benefits include:
- Flexible hybrid working
- A supportive and collaborative team
- Opportunities to contribute to high-impact climate work internationally
- A commitment to diversity, equity and inclusion
Use of AI in applications
Applications are reviewed by people, not systems. While AI tools may be used in a supportive way, applicants are encouraged to present their skills, experience and values authentically and in their own voice.
Other roles you may have experience of could include International Programme Officer, Programme Officer, Senior International Programme Officer, Senior Programme Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community.
Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities.
This Fundraising Lead role (Maternity Cover) is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You’ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP’s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income.
Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions.
We’re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You’ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP’s grassroots ethos and the powerful stories at the heart of our work.
This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all.
Key Responsibilities
Fundraising & income generation
· Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding.
· Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities.
· Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates.
· Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
· Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth.
· Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds
· Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking.
· Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.
· Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals.
· Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP’s work.
Person Specification
Essential skills & experience
· Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications.
· Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports.
· Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels.
· Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously.
· IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools.
· Financial literacy: Ability to create fundraising budgets and financial reports.
· Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance.
Desirable skills & experience
· Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising.
· Experience organising donor engagement events or corporate sponsorship opportunities.
· Proven ability to use videos and infographics to enhance fundraising campaigns.
· Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles.
· Experience with volunteer management or coordinating fundraising volunteers.
Personal attributes
· Passionate about social justice and WSUP’s mission to support people in crisis.
· Self-motivated and able to work independently, with a proactive and creative approach.
· Adaptable and willing to take on a variety of tasks in a small but dynamic team.
· Resilient and resourceful, with a problem-solving mindset.
· Comfortable working in a fast-paced, evolving environment where flexibility is key.
What we offer
· The opportunity to make a real impact in a grassroots charity supporting local communities.
· Flexible working arrangements (remote work possible).
· Professional development and training opportunities.
· A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
We are seeking an experienced Fundraiser to take ownership of a strategic role with real influence. You’ll design and deliver a bold plan to grow individual and community income, leading donor acquisition, retention and stewardship while overseeing the programme to build meaningful local relationships that strengthen our funding and deepen community support.
This role presents an opportunity to make a tangible difference to the people and communities that our Hospice serves. As the lead for this income stream, you’ll see the direct impact of your work in improved services and patient care, shape how we engage supporters for years to come, and leave a lasting legacy by growing an essential, sustainable source of funding.
This role is for you if:
- You’re energised by building strategy and owning a fundraising income stream end-to-end.
- You’re a relationship-builder who can cultivate donors, volunteers and local partners.
- You’re motivated by seeing the direct impact of your fundraising on patient care and services.
- You want a hands-on role where you can shape systems, processes and long-term plans.
What you’ll be doing:
- Developing and owning the individual giving and community fundraising strategy and annual plan.
- Designing and delivering donor acquisition and retention programmes (welcome journeys, regular giving, renewal campaigns).
- Creating and managing a high-quality stewardship programme: personalised communications, events and impact reporting.
- Working with the Community Fundraising Lead to recruit, support and mobilise volunteers and community fundraisers; coordinating local events and activities.
- Working with Communications to produce campaign materials, stories and digital content.
- Managing donor records, segmentation and reporting in the CRM; monitoring performance against targets.
What we’re looking for:
- Proven experience in individual giving or equivalent (3+ years).
- Strong interpersonal skills and confidence engaging donors, volunteers and local businesses.
- Track record of developing and delivering acquisition, retention and stewardship activity.
- Good project management, organisation and ability to work independently across competing priorities.
- Experience with CRM systems and data-led decision-making.
- A values-led approach, excellent written communication and attention to detail.
Why join us?
- A meaningful role where your work directly improves care and support for local people and families in rural Northumberland.
- Opportunity to lead a strategic post and make a tangible, long-term impact.
- Opportunities for professional development and to shape fundraising practice.
- Local travel to connect with supporters and community partners.
Location: Hexham, hybrid working will be considered.
Hours: Full-time, with some weekend and out of hours working
Reports to: Head of Income Generation
Closing date: 9 March
Interviews: w/c 16 March
The client requests no contact from agencies or media sales.
This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.
We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Research and Evaluation Manager.
Some of the key responsibilities include:
- Lead the project’s research and evaluation activities, including insight gathering, participatory research, and continuous testing of behavioural or supportive interventions.
- Design and evaluate behavioural interventions, assessing impact, outcomes and what works to inform future policy and operational practice.
- Collaborate closely with the Behavioural Insight Specialist and Landlord Support Manager, ensuring research is rigorous, ethical, and generates meaningful learning.
- Engage landlords, tenants, letting agents, and local authorities to gather data, understand barriers to compliance, and capture lived experience.
- Produce high‑quality reporting, including findings, recommendations, and insights to support both internal decision‑making and external stakeholders such as GMCA and the Nationwide Foundation.
- Represent the Research & Evaluation function at meetings, workshops and advisory groups, contributing to the wider aims of improving standards across the private rented sector.
To be considered for this role, you must be able to demonstrate:
- Strong experience in research, evaluation or insight‑gathering, ideally within housing, social policy, behavioural insights or community‑focused projects.
- Ability to design and apply research methods, including interviews, behavioural diagnosis, qualitative and/or quantitative analysis.
- Excellent communication and reporting skills, able to turn complex insights into clear recommendations.
- Confidence managing relationships with a wide variety of stakeholders.
- Based in/near Greater Manchester, and able to travel across the region as needed.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
If you have any questions or would like to find out more information, please feel free to contact me directly.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers
Please ensure you send both a CV and cover letter for your application.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
