Learning jobs

If you have experience planning, creating and delivering email marketing campaigns and understand the importance of impact and purpose, this is a role where your work will be seen and valued.

As an Email Marketing Officer, you will shape how thousands of people connect with vital information, fundraising appeals and services through timely, accessible and relevant email communications. This is a practical, hands-on role for an Email Marketing Officer who enjoys collaboration, testing ideas and improving results through insight and learning.

You will join the Motor Neurone Disease Association, supporting people with motor neurone disease (MND) through effective digital engagement. As part of the Digital Engagement team, the Email Marketing Officer will help ensure email remains a trusted, engaging and consistent channel across the MND Association.

Key Responsibilities

• Plan and deliver targeted email campaigns with teams across the MND Association
• Manage day-to-day use of the email marketing platform, ensuring accurate and timely delivery
• Write, design and build emails that follow brand, tone of voice and best practice
• Support automated email journeys and stewardship communications
• Work with data colleagues to use audience data responsibly and in line with GDPR
• Analyse performance and produce clear reports with practical recommendations
• Test subject lines, content and send times to improve engagement
• Ensure all emails meet accessibility standards and work well across devices

About You

• Experience planning and delivering email marketing campaigns using an email service provider
• Strong knowledge of email marketing principles including segmentation, A/B testing, deliverability and GDPR
• Clear digital copywriting and editing skills with good attention to detail
• Confidence using data to evaluate performance and improve outcomes
• Understanding of digital accessibility in email content and design
• Ability to manage multiple campaigns and priorities
• Experience using design tools or working closely with designers
• Awareness of current email marketing trends and platform developments

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

About us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

This is a rare opportunity for an experienced partnerships professional to take the next step in their career and join this award-winning, fast-paced Corporate Partnerships team. Working within Royal Museums Greenwich’s highly successful Development department, you will be an active part of the continued growth of this this important national museum. 

Reporting to the Senior Manager, Corporate Partnerships, the Corporate Partnerships Fundraiser is responsible for securing high level sponsorships and partnerships, and maintaining and growing the corporate membership programme. Key elements of the role include playing an active part in developing and delivering the Corporate Fundraising plan, identifying and initiating approaches to potential new corporate supporters for the Museum, and delivering compelling pitches and proposals to the highest standard.

The successful candidate will have proven experience of securing support of 5-6 figures from corporate supporters, or equivalent relevant agency business development and account management. An excellent account management track record is essential for this role, as is the ability to juggle competing priorities effectively with strong time management skills. The role holder will also have excellent communication skills, including written, presentation, and negotiation skills, and a proven ability to work to tight deadlines and adapt to changing circumstances. You will be joining a team that works very hard, but with greatly rewarding results!

This is a full-time, fixed-term role until 30 June 2028, in Band 5 - Management and Proficient Specialists. Core hours of work will be 36, 9am to 5pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the work flexibility is required in meeting the demands of the role.

Salary: £40,500 per annum

We encourage you to read the full job description/person specification before applying for this role.

Interviews are pencilled in for w/c Monday 18th May.

Benefits

We offer:

•    A generous pension scheme and life cover after 1 years’ service
•    TBC (depending on Band) days annual leave, plus bank holidays
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free Life Assurance Scheme covering you for 2 times your annual salary
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets. Must have experience in being keyholder for fast past retail environment

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Are you ready to make a difference where it matters?

Join us in shaping the future of local Church life
The Diocese of Gloucester is launching a bold and visionary initiative to strengthen the life and mission of our local churches. We are seeking three exceptional individuals to join our growing network of Deanery Operations Leaders—one each in Forest, Tewkesbury and Winchcombe and Severn Vale Deaneries.

This is not just a job. It’s a calling to serve, to lead, and to build something new. If you are a highly skilled professional seeking purposeful work, or an emerging leader looking to grow your capabilities in a dynamic, multi-disciplinary environment, this is your opportunity to shape the future of the Church of England at the local level.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).

The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. 

Key Working Relationships

This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. 

Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.

This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.

KEY ACCOUNTABILITIES:

Support to Households (50% caseload capacity)

• Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.

• Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.

• Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.

• Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.

• Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.

• Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.

• Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.

Team support and quality assurance (40%)

• Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.

• Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.

• Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.

• Provide coaching/training and on-the-job support to strengthen delivery. 

Safeguarding

• Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. 

• Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. 

• Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. 

• Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. 

Key administrative tasks and ways of working (10%)

• Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.

• Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.

• Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.

• Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.

• Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.

• Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.

• Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. 

PERSON SPECIFICATION

Skills, Knowledge and Qualifications:

Essential

• Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**

• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.

• Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **

• Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

• Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.

• Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.

• Ability to work flexibly both independently and collaboratively as part of a team.

• Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.

Desirable

• Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.

Experience:

Essential

• Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **

• Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **

• Strong working knowledge of UK statutory and voluntary sector systems and services.

• Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.

​

What will you be doing?

Manage caseload efficiently and effectively in line with The FA policies, procedures, regulations, protocols and thresholds:

• Undertake investigations in respect of allegations or concerns made against individuals within, or seeking to enter, football.
• Complete risk assessments and, where appropriate, recommend a risk management plan to the Safeguarding Case Manager, Professional Game Safeguarding Manager, Safeguarding Quality Assurance Manager or Head of Safeguarding Case Management.
• Prepare comprehensive reports and paperwork for consideration by the Safeguarding Review Panel for cases which require an order in accordance with The FA's Safeguarding Regulations.
• Progress cases to their full conclusion within the timescales stipulated by The FA and in adherence to The FA Safeguarding Case Management Team's Practice Standards.
• Keep all case files up to date by accurately and consistently recording actions taken on cases using The FA's Case Management system, in line with FA Data Protection Policies and protocols and the Disclosure and Barring Service (DBS) Code of Practice.
• Liaise with County FAs, Clubs, Leagues and other FA departments as well as statutory agencies throughout safeguarding investigations to ensure timely information sharing and inform The FA's assessment of risk.
• Liaise regularly with Individuals subject to safeguarding investigations to support their understanding of and engagement with the process.
• Ensure the FA fulfils its legal duties under the Protection of Freedoms Act 2012, including referrals to the Disclosure and Barring Service.

Other:

• Work collaboratively with colleagues within The FA Group and external agencies, e.g. County FAs, the professional game, statutory agencies, Local Authority Designated Officers and other statutory agencies.
• Work with and support the network of Designated Safeguarding Officers in football and contribute to regional County FA meetings, and assist in the delivery of training, where required, at a regional or national level.
• Self-reflect on performance, ask for feedback, identify relevant learning needs, attend and effectively prepare for regular supervision and relevant management meetings.
• Maintain up-to-date knowledge of safeguarding practice, taking accountability for ongoing professional development.
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

• BA/MA in Social Work, Police Officer (with relevant Child Protection experience), Youth Offending Officer or Probation Officer with a relevant degree or a lawyer experienced in child & family law.
• A minimum of 3 years' experience in front-line child protection intervention and/or risk assessment of adult perpetrators, and application of risk assessment tools.
• Knowledge of safeguarding frameworks and best practice.
• Evidence of a child-centred approach and an understanding of children's rights, needs and best interests.
• Excellent report writing skills, including risk assessments, risk management report writing and analysis of risk.
• Experience in handling sensitive information with discretion.
• Proficient in Microsoft Office.
• Flexible approach to hours and travel.
• Evidence of continuous training and development.
• Emotional resilience.
• Knowledge of relevant child protection legislation and statutory guidance.

For more information on what it is like to work at The FA, please visit our FA Careers page,

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do: 

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. 
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. 
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The People and Culture Business Partner provides senior operational leadership for employment policy, employee relations, and compliance across staff, volunteers and sessional workers, ensuring that the organisation’s HR frameworks are legally defensible, consistently applied, and aligned with organisational values. The postholder leads on complex ER casework, develops and maintains HR policies, and ensures that redundancy, redeployment and performance management processes are fair, transparent, and compliant with statutory requirements.

The role provides assurance that workforce planning, role design and job evaluation outcomes are legally sound; that recruitment, onboarding, and mobilisation frameworks meet safeguarding and equal opportunities obligations; and that volunteer and sessional worker policies are compliant with Investors in Volunteers and employment law. It also ensures pay and benefits policies are defensible, payroll-linked ER issues are managed appropriately, and redundancy/redeployment payments comply with legislation.

By combining policy ownership with expert ER leadership, the postholder strengthens organisational resilience, mitigates legal and reputational risk, and provides Senior Management Team (SMT) and trustees with confidence that HR operations are compliant, auditable and applied consistently across the organisation.

Contract and hours: Permanent, full-time, 35 hours per week.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 10 May 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Head of Finance Business Partnering

Exciting opportunity for a Head of Finance Business Partnering - make an impact today!

Anna Freud is seeking a Head of Finance Business Partnering to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

This is a rare opportunity to step into a strategic, Exec-facing role where your work will directly shape key decisions and the organisation’s long-term direction. You’ll build and lead a Finance Business Partnering function from the ground up, with real ownership and the chance to make a lasting impact, while tackling complex, high-value financial challenges that will stretch and develop your expertise, all within a purpose-driven organisation improving the mental health and wellbeing of children and young people.

What you’ll do

This is a senior, strategic finance leadership role responsible for shaping long-term financial planning, leading business partnering across the organisation, and providing insight to support Executive decision-making and organisational sustainability.

• As the Head of Finance Business Partnering, you will lead financial strategy and modelling, Develop long-term financial plans, including income and expenditure projections, scenario modelling, and sustainability metrics (e.g. cash flow, reserves, EBITDA)
• You will own budgeting and reporting, Oversee budgeting, forecasting and management accounts, ensuring accurate, timely and insightful financial reporting
• Drive business partnering, build strong relationships with budget holders and senior stakeholders, providing challenge, insight and support to improve financial performance
• The Head of Finance Business Partnering will lead and develop the team, manage and grow a high-performing Finance Business Partnering team, supporting capability and continuous improvement
• You will be tasked to enhance systems and processes – Improve financial systems, tools and processes to strengthen data quality, insight and organisational decision-making

What you’ll bring

You will be a senior, qualified finance leader with strong business partnering experience, able to combine strategic thinking with advanced technical expertise to influence decision-making, lead high-performing teams, and drive financial insight across a complex, mission-driven organisation.

• You will be a fully qualified accountant (ACA, ACCA or CIMA) with significant experience in financial management within a complex organisation
• You will have strong business partnering and stakeholder engagement skills, with the ability to influence and challenge senior leaders and non-financial stakeholders
• As the Head of Finance Business Partnering, you will bring advanced financial modelling and analytical capability, including scenario planning, data interpretation, and translating insight into action
• You will have proven experience leading and developing high-performing teams, managing competing priorities and delivering to tight deadlines
• For this role, you will have experience in budgeting, forecasting and management reporting, ideally within the charity sector, including knowledge of restricted funds and compliance

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £60,000 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). There may be occasions where additional office attendance is required, depending on business needs.

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Wednesday, 06 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday, 07 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: There will be 2 interviews with the first being held in-person on Friday, 15 May 2026 and Tuesday 19 May for the second in person interview. For the 1st interview, there will be a short task and presentation.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies

Questions?

Please email our reruitment team with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

We are recruiting for a Children's Support Worker to join our team in Cambridgeshire; the scope on this job involves….

Job Title: Children's Support Worker

Location: Cambridgeshire/Norfolf Border - please note that this role is not based within Cambridge
Salary: £26,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Children’s Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

Please note that it is essential that you have a UK driving license and access to a car daily for this role.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 8 May 2026

Interview date: 18 May 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Employment Advisor – Connect To Work (IPS Employment Advice)
Reference: 350
Salary: £29,400 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base(s): One of Hertfordshire Mind Network’s (HMN) Wellbeing Centres

About the Service

Herts Mind Network is a new delivery partner of Hertfordshire’s ‘Connect To Work’ programme, overseen by Step2Skills, Hertfordshire County Council.

The Connect to Work programme has launched in Hertfordshire in August 2025 and is designed to support residents with disabilities, health conditions, or complex barriers into meaningful employment.

This UK Government-funded programme is part of a nationwide effort to reduce economic inactivity and promote inclusive workplaces.

Connect to Work is a personalised Supported Employment programme that pairs eligible individuals with dedicated Employment Advisors.

About the Role

We are seeking four highly motivated, organised and compassionate Employment Advisors, to deliver the countywide Connect To Work programme in our new Employment workstream. In this highly rewarding role, you will be responsible supporting individuals experiencing mental health problems, and those facing complex barriers, to secure and sustain meaningful paid employment.

This position is part of the Connect to Work programme — a voluntary Supported Employment initiative funded by the Department for Work and Pensions. You will deliver the Individual Placement and Support (IPS) model, offering tailored advice and guidance to individuals, while also building strong partnerships with local employers to create opportunities aligned with individuals’ skills and aspirations.

As an Employment Advisor you will deliver the Individual Placement and Support (IPS) model to meet individuals regularly to understand an individual’s skills, strengths and goals; developing clear action plans; provide practical support; and co-create personalised action plans.

The programme provides structured, 1:1 and group based person centred support to build confidence, motivation and resilience, to help individuals work towards clear, work related goals.

You will also engage with employers to identify suitable opportunities, arrange interviews, and offer ongoing support to both individuals and employers to promote successful job retention; whilst advocating for individuals to de-stigmatise mental health.

You may also work with a small number of individuals who are already in work to sustain and thrive in their employment.

As an Employment Advisor you will be responsible for:

• Delivering effective 1:1 and group person centred employment support to individuals looking for work
• Delivering effective 1:1 and group person centred employment support to individuals looking to continue with work
• Liaising with employers to seek opportunities for individuals
• Accurate and timely record keeping to demonstrate activity and impact
• Ensuring high-quality support is delivered at all times, aligned with HMN values

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Sunday 17th May 2026.
Interviews to be held on Tuesday 26th May at our Watford Wellbeing Centre.
N.B. Please quote reference number 350 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Senior Social Media and Content Officer

£34,702 per annum

Remote / Hybrid (occasional travel to Birmingham)

Full-Time

Permanent

Full-time, 35 hours per week

Closing Date: Thursday 14th May 2026

About the role 

Our client is looking for a creative and strategic Senior Social Media and Content Officer to lead and evolve their social media and content across their well-known charitable services (National Debtline and Business Debtline) and their training and consultancy arm. 

Reporting into the Senior Marketing Manager in the Brand and Marketing team, you’ll balance purpose‑driven storytelling with performance‑focused marketing, shaping content that raises awareness, drives engagement, supports service uptake and promotes our B2B training and consultancy services. 

If you’re ready to move beyond execution and play a key role in setting direction and strategy, this role is for you. 

About our client:

They are a UK charity providing free, impartial debt advice to individuals and small businesses. Their mission is to help prevent financial difficulty and remove problem debt from people’s lives. 

Alongside their advice services, they deliver training and consultancy to help organisations better support customers in vulnerable circumstances. 

What you’ll do 

• Develop and deliver a comprehensive social media and content strategy aligned to organisational goals 
• Plan, create and publish engaging, accessible and empathetic content across social media, web, email and campaigns 
• Manage content calendars across platforms including LinkedIn, Facebook, Instagram, X and YouTube 
• Translate complex debt advice and financial information into clear, audience‑focused content 
• Lead social content for B2C advice services and B2B training and consultancy 
• Plan and manage paid social campaigns, including budget oversight and optimisation 

About you 

You’ll be an experienced social media and content professional who combines strategic thinking with hands‑on delivery. You’re confident leading activity, comfortable using data to inform decisions and motivated by the opportunity to make a social impact. 

You’ll bring: 

• Experience in a social media or content marketing role 
• A strong understanding of multi‑channel content planning and delivery 
• Experience running paid social campaigns and managing budgets 
• The ability to communicate complex or sensitive information clearly and compassionately 
• Strong analytical skills and confidence using insight, metrics and reporting 
• Excellent collaboration and stakeholder‑management skills 

Don’t worry if you don’t meet every requirement, if you’re excited about the role, our client would still love to hear from you 

What they Offer:

• Opportunity to make a meaningful social impact
• A supportive, inclusive and values-driven culture 
• Opportunities for learning and professional development 
• Flexible working arrangement  
• 29 days annual leave plus bank holidays  
• A contributory pension scheme  
• Generous Life Insurance  
• Wellbeing days to support your mental health  
• A healthcare cashback scheme  
• Access to an Employee Assistance Programme 
• Working outside the UK (up to 30 days in a 12-month period) 
• Free on-site gym
• Enhanced maternity pay  

How to Apply 

They would love to learn more about you! Please click apply now to upload your CV and answer a couple of questions.

They value authentic applications, so please refrain from using AI-generated content. They are interested in hearing your own words, experiences, and motivations, this helps them understand your genuine interest in the role and what makes you unique. 

If you need any adjustments to help you perform at your best during the recruitment process, please contact them and they will be happy to discuss them. 

Important Information 

They may close this role early if they receive a high number of applications, so please apply as soon as possible. 

They will only use the data you supply to them for recruitment purposes, and it will be held for twelve months. For further details, please see their Privacy Notice for Job Applicants on their vacancies page. 

Their Commitment to Inclusion 

They take diversity seriously and are committed to creating a workplace that reflects the communities they serve. Their values: ‘They put people first, They support each other, They solve problems’ underpin their vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. 

They use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. They warmly welcome applications from all backgrounds. 

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Hybrid / High Wycombe (a minimum of one day per week on site)

Band 4: £36,000 – £38,000 + £312 working-from-home allowance

Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.

Cluster Purpose:

The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

Role Purpose:

As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities

Supporter Experience & Journeys:

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight:

• Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.

Mid‑Value & Legacy Development:

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell:

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration:

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-Wide Contribution:

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

KPIs you will own:

• Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.

3/6/12‑month milestones:

• 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
• 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
• 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.

Person specification

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
• Practical project management; calm under pressure; collaborative and solutions focused.
• Working knowledge of GDPR/PECR and best practice supporter care.
• Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards.

Personal Attributes:

• Highly motivated and results driven.
• Demonstrates integrity, trust, and respect in all interactions.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Role requirements

Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.

Company Overview

As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Tuesday, 12th May 2026.

Location: Flexible with home working option. Regular travel to London. 

Grade: Grade 6 - £44,323.14 pa

Contract: 12 months fixed contract

Hours: 35 (flexible working considered) 

Closing date: Thursday 7th May 2026 at 11:30pm

Do you have proven experience of developing products to take to market, possibly in a fundraising environment, plus great leadership skills and a real appetite for innovation? Then join Shelter as a Innovation Lead and you could soon be playing a key role within our Product Development & Innovation team.

About the role

The role will involve leading the development and continuous improvement of an audience-led innovation framework, designed to grow committed giving and drive income. You will act as the subject matter expert, partnering with senior leaders across Income Generation teams to deliver best in class products aligned with strategic goals, while leading horizon scanning and deliver test and learn trials to establish the potential for innovation projects.

You’ll champion a collaborative matrix working culture within Fundraising and across the organisation and co-create KPI frameworks that enable rapid learning and scaling and use data-driven insights to shape inclusive, high impact products. Alongside overseeing budgets, building robust business cases and supporting long-term financial planning. You will also guide team performance and embed a culture of continuous improvement and innovation across the organisation. 

About you

We’re looking for a confident and adaptable leader who thrives in a fast-paced, evolving environment and brings strong management experience with the ability to motivate and develop others. You’ll have a proven track record of taking products to market (ideally within fundraising), combined with excellent collaboration, influencing and negotiation skills. Comfortable working in a matrix structure, you’ll be skilled at leading and embedding change, taking calculated risks, and staying ahead of emerging trends through proactive horizon scanning. Above all, you’ll bring a growth mindset and a commitment to continuous improvement, helping drive innovation and high performance across teams.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Product Development & Innovation Team sits within Fundraising Enablement, the function that connects and accelerates all income-generating activity across the organisation. Acting as both strategic partners and innovation drivers, the team works closely with income generation teams to ensure products are insight-led, audience-focused and aligned to strategic priorities, while also leading a forward-thinking innovation agenda that explores new income streams and develops high-value opportunities beyond the existing portfolio.

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision-making
• We create change aligned to our strategy

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.