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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We're looking for A highly motivated Ch-ISVA to work across Derbyshire. The role will support people aged 13+ and over including adults who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.
You might be the right person for the role if you have:
• At least one year’s experience in managing complex client cases
• Experience of building relationships with partner services and other professionals
• Knowledge of issues affecting victims of sexual violence and abuse
• Experience in delivering services in a confidential environment
• Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children
We're keen to hear from you if you are looking for a new challenge. This post is full time.
In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service. Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least of your working week.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us
Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy once the position has been filled
Interviews will be held in-person at our Ripley Head Office, DE3 5GH
The client requests no contact from agencies or media sales.
Starting Salary: £44,766 - £48,225 (including London weighting)
Contract: Permanent
Location: UK, Hybrid working with a minimum of 40% of your time in the London Office
Job Profile
This role will lead CAFOD’s policy and advocacy work aimed at building a fairer global financial system. The post holder will have a solid understanding of contemporary global economic issues, including the global debt crisis, development finance and the workings of international multilateral organisations. Working closely with CAFOD’s overseas partners and within UK and global networks, this role will hold policy expertise on behalf of the organisation. This will involve developing policy positions and representing the organisation externally. The role will work closely with CAFOD’s government relations and campaigns colleagues to lobby decision-makers and mobilise supporters as part of our economic justice work. Sitting within the Advocacy, Policy & Campaigns team, the role is managed by the head of department.
Key Responsibilities
Leading the development and delivery of CAFOD’s global economic justice advocacy strategy
Working in partnership with UK and global organisations to develop evidence‑based policy positions
Influencing UK, regional and global policy debates on the global debt crisis, and other economic justice issues
Representing CAFOD in coalitions, to decision makers, in church networks and at international forums
Writing policy briefings, reports and communication outputs
Building relationships with external stakeholders and decision makers and UK and global levels
Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice
Supporting advocacy work of partners and global networks on debt cancellation and financial system reform
Providing strategic and technical advice across the organisation
Any other relevant duties reasonably required
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
We’re looking for an experienced debt adviser who wants to lead practice, develop colleagues, influence service delivery, and make a lasting difference for people facing financial hardship.
This is a senior, hands-on role that combines expert debt advice with practice leadership. As our lead debt specialist, you will manage a complex caseload while driving quality, supporting adviser development and helping shape the future of debt advice within a trusted local charity.
Working closely with colleagues and partners, you will influence service development and ensure that clients receive high-quality, compliant and person-centred support.
If you're an experienced debt adviser ready to influence practice, support colleagues and make a real difference in your community, we'd love to hear from you!
The client requests no contact from agencies or media sales.
We're hiring: Communications Manager
The Work Rights Centre is looking for a passionate communications or press professional to lead our agenda-setting media coverage. The successful candidate will develop and deliver our comms strategy, lead on media relations to amplify our impactful work, and devise strategic systems-change campaigns.
This is an ideal opportunity for a candidate with a strong sense of justice and storytelling background, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer enhanced pension, annual leave, parental leave and sick pay benefits.
The role
You’ll set the strategic direction of our comms work, ensuring that it drives our strategic objectives, and lead the press office function. You’ll find the story potential in our legal and research work, and secure extensive media coverage through maintaining strong relationships with journalists from across the political spectrum. You will create and publish high-quality and up to date content across our website, newsletter and social media channels. This is a real opportunity to lead on all aspects of the communications function in an impactful organisation, and contribute to systemic change.
About you
We seek an enthusiastic and passionate professional with minimum 3-5 years experience in a dedicated communications or press role.
You will also have:
Please download the job description for full responsibilities and complete person specifications.
To apply send two samples of your recently published work, along with your CV and cover letter by the end of Sunday 9th August.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Reducing the Risk is an Oxfordshire-based charity with a growing regional and national reputation for delivering high-quality, victim-centred domestic abuse services. Established in 2007, we empower communities, train multi-agency professionals, and provide critical Independent Domestic Violence Advisor (IDVA) services to ensure the safety and wellbeing of adults and children at risk.
We are now looking for an exceptional, values-driven leader to build on these strong foundations and guide us through our next exciting phase of growth and innovation.
The Role
As our next Chief Executive Officer, you will work closely with an ambitious Board of Trustees to shape and deliver the charity’s strategic plan. Inheriting a highly skilled, dedicated team of practitioners and a network of over 1,800 Domestic Abuse Champions, you will balance compassionate strategic vision with sound operational and financial leadership.
Key Responsibilities
Strategic Leadership: Develop and execute the charity's strategic plan, driving innovation and service development across our local and national footprint.
Income & Sustainability: Diversify income streams beyond traditional grants, growing our accredited training and consultancy services into sustainable earned revenue.
Partnership & Influence: Act as the principal public voice for the charity, building high-impact relationships with statutory, corporate, and voluntary sector partners.
People & Culture: Foster an inclusive, high-performing, and trauma-informed workplace culture that prioritises staff wellbeing.
Governance & Compliance: Oversee robust risk management, safeguarding frameworks, and regulatory compliance alongside the Board.
Who We Are Looking For
You are a credible, resilient senior leader with a proven track record in the charity, public, or social impact sectors. While a background in the domestic abuse sector is highly valued, what matters most is your ability to navigate complex funding environments, secure multi-source income, and champion victim-centred practices. You are a collaborative relationship-builder who combines commercial awareness with genuine empathy and integrity.
How to Apply
To apply, please submit your up-to-date CV alongside a covering letter explaining how your experience meets the job description and person specification.
Application Deadline: Midday, 14th August
Shortlisting: 19th August
Interviews: 26th August (In-person at our Oxford office)
Dedicated to the safety of adults and children at risk of domestic abuse and to the empowerment of the professionals and volunteers who support them.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team Background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Key Responsibilities
Management of local sites to ensure all services are available.
Line management of a team to ensure objectives are set and met.
Ensure compliance and the quality of advice required are achieved.
Contribute to the team
Other
Person Specification
The successful candidate will demonstrate:
Essential Criteria
Experience and Skills
Communication and Interpersonal Skills
Personal Attributes
Commitment
Please note the right to work in the UK is a requirement of this role.
Please refer to the attached job description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The arts for mental health – peer support delivered creatively
Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.
Main purposes of the job:
Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.
The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.
Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.
The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.
They will assist the CEO on maintaining key relationships with external stakeholders and external communications.
Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.
Salary: £42,833 per annum(pro rata) & 3% contribution to pension
Hours: 28 hours per week
This fixed term contract ends on 16th June 2030 and is renewable depending on funding.
Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds’ website.
Closing date: 10:00am, Monday 7th September 2026
First interviews: Friday 18th September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, WhatsApp, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
Answer incoming calls from victims of hate crime with empathy and professionalism.
Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
Maintain strict confidentiality in accordance with data protection and safeguarding policies.
Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
Participate in supervision, debriefs, team meetings, and reflective practice sessions.
Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
Contribute to service evaluation and team-wide improvements.
Deliver informative presentations on reporting processes and service pathways to different audiences, ensuring information is clear, accessible, and appropriate to the audience.
Support stakeholder engagement with police, local councils, and relevant partner agencies to strengthen reporting pathways, referral processes, and community confidence.
Deliver helpline services during evenings and weekends as a required part of the rota, ensuring appropriate coverage for service users outside standard office hours.
Carry out general office administration tasks, attend relevant internal and external meetings, and support day-to-day service coordination as required.
Undertake online monitoring and related reporting activity during quieter periods or downtime on the helpline, in line with organisational procedures and priorities.
Work as part of a small, supportive team.
Person Specification:
Experience in helpline, support work, or similar client-facing roles.
Understanding of hate crime and its impacts, particularly on Muslim communities.
Excellent listening, communication, and note-taking skills.
Ability to manage emotional content and maintain professional boundaries.
Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
Excellent understanding of British Muslim communities, their diversity, and everyday practices.
Ability to work independently and manage time effectively in a remote/hybrid setting.
Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
Commitment to the values of equality, diversity, and inclusion.
Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid August. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
This is an exciting opportunity for an excellent communicator with experience in collaboration and partnership working who is keen to make good quality income maximisation advice and support accessible to families across Scotland.
As Development Officer (Income Maximisation in Schools) you will play a lead role in looking at the actions needed at different levels to sustainably embed advice in schools across Scotland. You’ll be involving and engaging schools, advice services and other partners to develop practical recommendations which can be used to improve provision nationally. You will also be helping to develop resources and professional learning to increase awareness and confidence in schools around financial entitlements and pathways to income maximisation support.
You will be based within the Cost of the School Day team at CPAG in Scotland and will work closely with Welfare Rights, Digital and Policy colleagues.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply, download the Development Officer (Income Maximisation in Schools) job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at.
Closing date for applications: 11.59pm 16 August 2026
Interviews will be held at our Glasgow office in person on: 25 August 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
About the role:
We are looking for an experienced individual to join our small, friendly and dedicated team to lead ILPA’s content and communications work. The successful candidate will be working collaboratively across the organisation to deliver a high-quality service to our passionate and committed members, and producing and disseminating ILPA’s internal and external communications through all available channels. This position would suit a self-motivated individual who is committed to our charitable objectives, and wants to help further them by: developing and executing our content and communications strategy; managing and improving our website; editing our weekly update to members; maintaining our crucial online archive of updates, documents, and data; and developing and executing our media strategy.
Start date: As soon as possible
Contract Type: Full time, Permanent
Reporting to: Chief Executive
Salary: £37,000-£42,000 per year, based on experience
Location: Hybrid (London 1 day per week; remote)
Application Deadline: 9.00am, Monday 24 August 2026
Application:
Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this by 9:00 am, Monday 24 August 2026, along with a completed equalities monitoring form. Please find these forms and the email address for submission on our website (linked).
Successful candidates must be eligible to work in the UK.
Interviews (Hybrid):
Week commencing 1 September 2026. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at the interview.
About the team:
We are a small, committed and expert team of 12 professionals in the legal, grant-funding, training, membership and communications spheres.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts.
Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members.
Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice.
ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments.
To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system
Job Description
Content
Communications
Person specification
Essential skills, experience and qualities
Desirable skills, experience and qualities
Document Date 30 July 2026
To apply: please complete an ILPA application form and equalities monitoring form in an editable format and return them by 9am on Monday 24 August 2026. Please find these forms and the email address for submission on our website (linked).
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application.
Tandridge Learning Trust is seeking to appoint an exceptional Director of People & Culture to join our Executive Board.
The successful candidate will build on the positive foundations already established across the Trust and bring the vision, expertise and creativity needed to further develop our people strategy and organisational culture. You will inspire and bring out the best in our staff, demonstrating resourcefulness, resilience and drive, together with a proven track record of delivering effective workforce and organisational improvement.
Working collaboratively as part of a cohesive and high-performing Executive Board, you will provide strategic leadership across all aspects of people, culture and organisational development. You will help ensure that the Trust attracts, develops, supports and retains a skilled, motivated and inclusive workforce capable of delivering the highest standards of education for every pupil.
We are looking for an outstanding individual who will shape and deliver the Trust’s People Strategy, strengthening leadership capacity, staff engagement, wellbeing, performance and professional development across our schools. You will promote a positive and inclusive working environment in which colleagues feel valued, supported and accountable for delivering the Trust’s strategic priorities.
You will possess extensive and well-informed knowledge of effective human resources practice, employment legislation, organisational development and evidence-based approaches to workforce improvement. You will be confident in leading the quality assurance of HR policies, procedures and practices across the Trust, ensuring they are legally compliant, consistently applied and aligned with our values.
You will also lead the analysis of workforce information, including recruitment, retention, turnover, sickness absence, employee relations, performance and staff engagement. You will identify trends, risks and areas for improvement, benchmark the Trust’s performance against comparable high-performing multi-academy trusts and use this intelligence to inform strategic decision-making and targeted interventions.
The ideal candidate will:
The successful candidate will benefit from:
If you are excited by the prospect of this position and believe you can make a difference then we would like to hear from you. Please do not hesitate to contact us if you have any queries and you are welcome arrange an informal discussion with our HR team about this position prior to applying.
This is a part time role working in the region of 4 days per week over 52 weeks per annum.
Our vision is to empower every learner to excel and flourish within a culture of inclusion and high aspiration.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).
Please see the attached Job Profile for a full list of responsibilities
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.
Job Description
Context:
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose:
The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.
Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.
Personality:
We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised.
We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.
We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions.
We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.
Passion:
We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.
Reporting to: Head of Church & Client Support
Direct Reports: Enhanced Support Leads
Responsibilities
Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:
Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs
Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.
Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.
Workload management to facilitate an effective debt service by:
Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.
Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.
Overseeing Specialised Client Support
Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations.
Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.
Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.
Confidence in and experience of speaking about topics of vulnerability and safeguarding.
Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.
Overseeing the grants specialists workload
Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.
Building and maintaining strong relationships with new and existing grant funders.
Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required.
Management of Key Stakeholder Connection
Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.
Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing.
External reporting
Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.
Mitigate risk by:
Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.
Foster a healthy team culture within their immediate team and across the department through
Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.
Encouraging engagement with wider CAP life and relevant regional events.
Monitoring, sharing and taking action based on the available data sources
Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.
Champion the value of personal development by
Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting
Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews
Invest in their own personal development and attend relevant training within Service Delivery and across CAP
Staff wellbeing
Oversight of approvals for Service Delivery clinical supervision referrals.
Coordination of peer reflective practices groups with external providers.
Strategic Direction
Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.
Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs
Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager
Skills required
Confident decision maker
Excellent communication at all levels
Ability to produce excellent results through the use of team dashboards
Ability to lead a team in actively promoting the cultural values of CAP
Ability to develop strengths and skills in others
Ability to challenge poor performance
Ability to prioritise time, tasks and attention effectively in a pressured environment
Able to hold a good balance between detail and the ‘big picture’
Good strategic insight and understanding of organisational aims
Ability to collaborate across teams and departments
High emotional intelligence and ability to understand the human factors involved in the role
Capable of maintaining own emotional wellbeing
Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies
Experience:
Essential
Experience of delivering results in a service based environment
Experience of having to work using your own initiative
Experience of supporting vulnerable people
Experience in a safeguarding coordination role
Experience of leading and managing a team of staff
Desirable
Experience of working within Service Delivery, and CAP debt help procedures
Experience of leading a safeguarding or vulnerable client project.
Experience of leading teams to meet key objectives or targets
Mental health first aid training or similar experience
Culture
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Christian Commitment
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
A responsibility to ensure a safe environment in which CAP services can be delivered.
Identifying children and adults where there may be safeguarding concerns.
Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities
Being willing to pray with each other and fully engaged with our Christ-centred culture.
Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
Attending annual CAP staff conferences and team revive days.
Completing all compulsory CAP training within given timescales.
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Educational requirements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build what comes next.
Big Creative Education Foundation is looking for an experienced Fundraiser to help unlock the support needed to create new opportunities for young people entering the creative industries.
You’ll lead trust and foundation applications, develop new funding opportunities, and build relationships with partners who share our ambition to open more doors into industry.
If you’re skilled in fundraising, grant writing or business development and want your expertise to create tangible outcomes, we’d love to hear from you.
Purpose of the role:
The Part-Time Fundraiser will lead on developing and delivering early-stage fundraising activity for BCEF, helping to secure income from a range of sources including trusts and foundations, individual donors, corporate partners, and events.
This role suits a proactive, experienced, organised fundraiser who enjoys building relationships, spotting opportunities, and working closely with a board of trustees in a growing organisation, recognising, understanding and promoting its primary objects.
Big Creative Education Foundation Charitable Objects are:
Key Responsibilities
Principal Accountabilities:
Fundraising Strategy & Development
Trusts, Foundations & Grants
Individual Giving & Corporate Support
Events & Campaigns
Monitoring & Administration
How to apply
Please refer to the advert on he company website for exact details of how to apply. This must include a supporting statement that evidences your experience matched to the accountabilities and person specification of the job role and how you will embed the case for support in your fundraising strategy.
Case for support attached as an appendices.
Closing date for application is : 28th August
Interviews will be held the week of : 7th September
Safeguarding BCE operates safer recruitment practice in accordance with Keeping Children Safe in Education regulations. Please expect the highest level of scrutiny and background checks. Appointments are subject to satisfactory references being obtained, and an enhanced disclosure and barring service (DBS) check. New members of staff cannot start their positions until these documents are in place.
Warner Interviews
As a values led organisation we conduct Warner interviews as part of our recruitment process. These are designed to help us understand your own values and motivation for working with the specific cohort of young people we serve. We recommend that you research this interview technique should you be invited to attend an interview.
Parish Adviser
Join the team supporting thriving parishes across Sussex
The Diocese is seeking an enthusiastic Parish Adviser to support the mission and ministry of parishes, benefices and deaneries. This is an exciting opportunity for someone with strong financial, governance and relationship-building skills to work alongside clergy, lay leaders and diocesan colleagues to help churches flourish.
This role offers flexi-time and hybrid working.
Position: Parish Adviser
Location: Hove/Hybrid
Salary: £38,600 per annum
Hours: 37.5 per week
Contract: 2.5 year fixed term contract
Closing Date: 12th August 2026
Interview Date: 3rd September 2026
About the Role
As Parish Adviser, you will provide advice, training and practical support to Parochial Church Councils (PCCs) on charity governance, finance, stewardship and best practice. You will play a key role in helping parishes navigate regulatory requirements, strengthen financial sustainability and make effective use of digital tools and systems.
This is a rewarding opportunity to contribute to the life and mission of local churches and contribute to building strong relationships with parishes across the Diocese. Please note that this is role is offered on a two and half year fixed term basis.
You will:
About You
We are looking for someone with great communication skills who has a passion for mission and supporting PCCs and parishes. You will be able to who combine technical knowledge with a supportive and collaborative approach.
You will have:
You can view full details of the in the job description and person specification when you apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What is on offer:
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.
You may have experience in roles such as Finance and Governance, Finance, Governance, Finance and Governance Officer, Finance, Governance Officer, Parish Advisor, Parish Finance Officer, Parish Governance Officer, Parish Finance and Governance Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP