Management jobs

Payroll Manager

We are seeking an experienced and detail-oriented Payroll Manager to lead and manage the end-to-end payroll function across a large national organisation. This is a home-based role with occasional travel as required.

Position: 6780 Payroll Manager

Location: Remote

Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Flexibility is required around payroll processing dates each month

Contract: Permanent

Salary: £47,806

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Payroll Manager, you will take ownership of the full payroll lifecycle for a workforce of approximately 1,500–2,000+ employees, ensuring an accurate, compliant and timely payroll service.

You will lead a small payroll team, working closely with Finance and HR to ensure strong governance, reporting and continuous improvement across payroll operations.

As a Payroll Manager, you will:

• Lead the delivery of end-to-end payroll processing across monthly cycles
• Ensure payroll is accurate, compliant and delivered on time
• Manage payroll reconciliations, reporting and audit requirements
• Oversee complex payroll elements including statutory payments, deductions and variable pay
• Lead, coach and develop a team of Payroll Officers
• Act as a key point of contact for senior stakeholders across Finance and HR
• Provide payroll insights and reporting to support financial planning and decision-making
• Identify and implement improvements to payroll processes and systems
• Support system optimisation and work towards reducing manual processes
• Ensure submissions to HMRC and pension providers are accurate and timely

About You

Ideally, you will have significant experience managing payroll operations within a medium to large organisation, along with strong leadership and technical expertise.

You will be confident working in a complex, fast-paced environment and able to balance multiple priorities while maintaining high levels of accuracy and compliance.

You will need:

• Proven experience managing payroll for a large workforce (1,000+ employees)
• Strong knowledge of UK payroll legislation and compliance requirements
• Experience leading and developing payroll teams
• Strong stakeholder management and communication skills
• Experience working in a controlled or audit-focused environment
• Experience using payroll and HR systems (e.g. IRIS, Cascade or similar)
• A proactive approach to improving processes and systems

Experience within the charity sector or working in a complex, multi-site organisation would be advantageous.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave, plus an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Payroll Manager, Payroll Officer, Payroll Assistant, Finance Officer, Office Manager.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

We are seeking an experienced counsellor/therapist to manage the Sexual Health Counselling Service, managing a small team of counsellors, trainees and volunteers.

The role will involve line management responsibilities for counsellors on the service, as well as for a young people’s counsellor; and overseeing up 2-4 trainee/volunteer placements, supporting their development and liaising with training institutes.

In addition to holding a small client caseload, you will also oversee client intake, assessments and allocation. You will ensure a high-quality and consistent delivery across the Sexual Health counselling service in line with KPIs and frameworks. Increasing referrals and building strong relationships in commissioned London boroughs will be an integral focus.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Beacon Changemakers - Operations Manager is a remote role suited to an individual based in Southeast England. The role combines the challenge of working in a small, focused team delivering a unique international scholarship programme, with the satisfaction of seeing the positive social impact that comes from nurturing leadership potential in very bright young people. As the Operations Manager, you’re at the centre of the action, co-ordinating workflows and communicating a programme that supports young people to realise their potential. You will report to a Trustee, work alongside an Operations Executive and international colleagues, and be responsible for a small team.

Prospectus is delighted to be working with a leading healthcare charity in the UK to recruit for an Events Manager. This is a full time, permanent role to work from their sites in London approximately 3 or 4 days per week, with 1 or 2 days per week working remotely.

The charity is looking for an enthusiastic and experienced events professional to help support their developing programme of large-scale medical education and innovation events. You’ll have strong organisational and communication skills with experience of planning and delivering events. Working closely multiple teams, you will help to deliver high-quality, high-profile events to a wide audience including medical students and pre-hospital medicine specialists.

For details on how to apply please click through to the job vacancy on the Prospectus website, where you can also find the full job description.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Fundraising Events Executive

Location: The Twickenham Stoop, London (hybrid working: four days office-based, one day remote)
Contract: Permanent
Working Pattern: Full-time, with flexibility to work weekends and occasional evenings to support matchday and event commitments.

About Harlequins Foundation

Harlequins Foundation uses the power of sport to inspire positive change in communities. Through a range of innovative programmes, the Foundation supports individuals of all ages and backgrounds to improve their physical and mental wellbeing, develop new skills and create lasting opportunities. Working alongside schools, community groups, partners and supporters, the Foundation is committed to making a meaningful difference both on and off the pitch.

As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join a passionate team dedicated to delivering memorable experiences that engage supporters and generate vital income to support community programmes.

About the Role

The Fundraising Events Executive will play a key role in supporting the planning, coordination and delivery of the Harlequins Foundation's events programme. Working closely with the Head of Programmes, Partnerships and Events and the Partnerships Manager, you will help deliver engaging, high-quality events that raise awareness, strengthen stakeholder relationships and generate fundraising opportunities.

Acting as a first point of contact for supporters and fundraisers, you will provide excellent stewardship and administrative support while helping to ensure events are delivered professionally, safely and efficiently. This is a varied, hands-on role that combines event planning, supporter engagement, logistics coordination and on-the-day delivery.

This opportunity would suit a highly organised, proactive and people-focused individual who enjoys working in a fast-paced environment and is passionate about creating exceptional experiences for supporters, participants, partners and the wider community.

Key Responsibilities

• Support the planning and delivery of a range of fundraising and engagement events.
• Coordinate event logistics including venues, suppliers, equipment and communications.
• Support the smooth and professional delivery of events and fundraising activities.
• Act as a key point of contact for participants, supporters and fundraisers.
• Deliver outstanding supporter care and stewardship from registration through to post-event follow-up.
• Coordinate Foundation activity at key fixtures and fundraising events, including auctions and supporter engagement activities.
• Maintain accurate supporter and event records within CRM systems.
• Work with colleagues to promote events and maximise participation.
• Research and identify new fundraising event opportunities.
• Gather feedback and event insights to continually improve supporter experience and event delivery.
• Support volunteers, ambassadors and stakeholders involved in Foundation events.

Key Requirements

• Experience supporting or delivering events, ideally within the charity, sports or community sectors.
• Strong customer, supporter or stakeholder engagement experience.
• Experience coordinating volunteers and working with a range of stakeholders.
• Excellent organisational skills and strong attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience using CRM systems, such as Salesforce, would be advantageous.
• A proactive, flexible and positive approach with a willingness to get involved in all aspects of event delivery.
• A collaborative team player who enjoys building relationships and creating positive experiences for others.

Our Commitment to Inclusion

At Harlequins Foundation, we believe that diverse perspectives strengthen our organisation and help us better serve our communities. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive recruitment process, including making reasonable adjustments where required.

We recognise that great candidates do not always meet every requirement listed. If you are excited by this opportunity and believe you can make a meaningful contribution to the Foundation, we encourage you to apply. We value transferable skills, potential and lived experience, and would be pleased to hear from you even if your experience does not align perfectly with every aspect of the role.

Recruitment Process

Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.

Project Manager – Building Maintenance & Major Works

We're working exclusively with a well-established, values-driven housing association that owns and manages thousands of homes across the UK. Due to continued investment in its housing stock and building safety programme, they're looking to appoint an experienced Project Manager to deliver a diverse portfolio of major works and building maintenance projects.

This is an excellent opportunity to take ownership of technically challenging projects that genuinely improve residents' homes and communities. You'll lead the delivery of defect-led and reactive major works, oversee specialist building safety projects and work alongside senior stakeholders to ensure projects are delivered safely, efficiently and to the highest standards.

The Role

You'll manage a varied programme of projects, including:

• Building defect and rectification works

• Major maintenance and refurbishment projects

• Balcony replacement programmes

• Structural repair projects

• Building safety improvement works

• Overheating mitigation and "Hot Homes" initiatives

• Other specialist projects across an existing residential portfolio

From initial investigation through to completion, you'll coordinate surveys, manage contractors and consultants, monitor budgets and programmes, mitigate risks and ensure full compliance with current legislation and organisational standards.

You'll also play a key role in resident engagement, providing clear communication throughout the project lifecycle while maintaining accurate project records and audit trails.

What You'll Be Doing

• Deliver complex major works and defect remediation projects from inception through to completion.

• Manage contractors, consultants and specialist suppliers to achieve high-quality outcomes.

• Coordinate technical investigations, surveys and condition assessments.

• Monitor project budgets, programmes, risks and performance.

• Ensure compliance with Building Safety legislation and industry best practice.

• Build positive relationships with residents and internal stakeholders.

• Produce project reports and maintain accurate documentation.

• Drive continuous improvement across project delivery and contractor performance.

About You

We're looking for someone who has:

• Experience delivering major works, building maintenance or refurbishment projects within social housing, housing associations, local authorities or ALMOs.

• A strong understanding of building defects, asset management and building safety.

• Experience managing contractors and consultants on occupied residential properties.

• Excellent project management and stakeholder management skills.

• Knowledge of compliance, health & safety and construction legislation.

• The ability to manage multiple projects while maintaining exceptional attention to detail.

• A customer-focused approach and genuine commitment to improving residents' homes.

Why Apply?

• Join a respected housing provider with a strong social purpose.

• Manage meaningful projects that directly improve residents' lives.

• Hybrid and flexible working.

• Diverse, technically interesting project portfolio.

• Supportive leadership team with genuine opportunities for professional development.

• Excellent benefits package and long-term career progression.

If you're an experienced Project Manager with a background in social housing, major works or building maintenance and you're looking for an opportunity where your work will make a real difference, get in touch on the contacts below.

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Help us create brighter futures after brain injury.

We're looking for a passionate and proactive Programme & Partnerships Manager to help expand our programme of activities and build partnerships that support adults living with brain injury, together with their families and carers.

You'll play a key role in:
Developing partnerships across the South West
Creating opportunities for rehabilitation, wellbeing and community connection
Supporting events and activities that bring survivors, families, carers and volunteers together
Helping grow the reach and impact of our charity.

If you're an experienced relationship-builder who wants to use your skills to create lasting impact, we'd love to hear from you.

Communications Manager

£40,000+ | Central London (Hybrid) | Permanent | 4-Day Working Week

Are you a communications professional who loves turning ideas into impactful campaigns?

We're partnering with an ambitious international charity looking for a Communications Manager to help deliver engaging, high-quality communications that raise awareness of its work and inspire audiences around the world.

Working across campaigns, media, digital content and brand communications, you'll manage a varied portfolio of projects, working with colleagues across the organisation to bring stories to life and ensure communications are delivered to a consistently high standard.

The role

Reporting into the Director of Communications, you'll play a key role in planning, coordinating and delivering communications activity across multiple campaigns, events and strategic priorities.

You'll be responsible for:

• Managing communications projects from planning through to delivery, ensuring deadlines are met.
• Creating engaging content for digital, social media, web, email and print.
• Identifying compelling stories and adapting them for different audiences and channels.
• Supporting media opportunities, campaigns and organisational events.
• Managing content across digital platforms in line with brand guidelines.
• Working collaboratively with internal teams and external partners to deliver communications activity.
• Monitoring performance and using insights to continually improve communications.

About you

You'll be an organised and proactive communications professional with experience delivering high-quality communications across a range of channels.

You'll ideally have:

• Experience managing multiple communications projects simultaneously.
• Excellent writing, editing and proofreading skills.
• Experience creating content for social media, websites, email and wider digital communications.
• Strong stakeholder management skills and the confidence to work across different teams.
• Good editorial judgement and an eye for identifying engaging stories.
• Strong organisational skills and the ability to prioritise competing deadlines.
• Experience using project management platforms such as Monday.com would be an advantage, although this isn't essential.

What's on offer?

• Salary from £40,000 (depending on experience)
• Hybrid working (typically 1–2 days in the London office)
• An innovative 4-day working week (Monday-Thursday)
• Excellent learning and development opportunities
• Pension scheme
• Life assurance
• Cycle to Work scheme
• Season ticket loan
• Home office allowance
• A collaborative, supportive team working on issues with global impact

If you're an experienced communications professional looking to join a purpose-driven organisation where your work can make a real difference, we'd love to hear from you.

Applications will be reviewed on a rolling basis, and we may close this vacancy early if we receive a high volume of suitable applications or appoint before the closing date. The closing date is Thursday 13 August at 11.59pm GMT.

Job purpose

To lead and manage the DadVocates project, a four-year National Lottery-funded programme training volunteer young dads as peer advocates for young fathers in children’s social care proceedings; delivering professional training to social workers; and working towards the embedding of father-inclusive practice across children’s social care teams in five local authorities.

Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project

Location - Hybrid, with travel across the North East required and activity based in Middlesbrough, Hartlepool, Gateshead/Newcastle and County Durham

Key responsibilities

1. Project management

•Take day-to-day responsibility for the management and delivery of the DadVocates project across all strands of activity

•Manage the project budget, monitor expenditure and liaise with the CEO and Finance Officer

•Update and maintain NEYDL’s Evaluation Framework with DadVocates-specific indicators and methodologies within the first two months of the project start date

•Ensure the project meets its funder milestones and KPIs, maintaining accurate records of outputs and outcomes

•Produce quarterly progress reports for internal review and contribute to annual funder reports

•Commission and manage the external evaluator for the four-year evaluation

•Identify and escalate risks and challenges to the CEO, recommending solutions

2. Steering Committee

•Chair and manage the project Steering Committee, which meets every two months and comprises young dads, NEYDL frontline staff, the safeguarding lead, social work professionals and academic partners

•Induct Steering Committee members, including young dads, into their roles, providing tailored support to ensure they can contribute confidently alongside professionals

•Use Steering Committee meetings to review progress, identify challenges and agree recommendations for the next period of delivery

3. Co-creating the DadVocate training programme

•Work with training and research providers, young dads and Steering Committee members to co-create a 100-hour peer advocacy training programme for volunteer DadVocates

•Deliver the DadVocate training programme alongside NEYDL staff and delivery partners

•Lead annual reviews of the training programme and update content in response to learning and feedback

4. Managing and supporting volunteer DadVocates

•Recruit and train 10 young dad volunteers per year (40 over four years), all with lived experience of young fatherhood 

•Provide ongoing mentoring, supervision and wellbeing support to all active DadVocate volunteers: at least 50 hours per volunteer per year

•Set clear objectives for each volunteer, conduct regular appraisals and team meetings, and support their professional development and progression

•Recognise that DadVocates are young dads with lived experience rather than professional backgrounds, and provide the high level of structured support this requires, including supporting them to navigate professional environments with confidence

•Support the progression of volunteers into employment, further training and community leadership roles

5. Matching DadVocates with young dads in CSC proceedings

•Build and maintain referral pathways with social services, midwifery, Family Nurse Partnerships, Family Hubs and other local networks across target local authorities

•Match 100 young dads over four years with a volunteer DadVocate (10 in year 1, rising to 40 in year 4)

•Work closely with NEYDL’s Senior Young Dads Workers, who hold cases, to coordinate peer advocacy support within CSC proceedings

•Maintain oversight of active advocacy arrangements, ensuring DadVocates are appropriately supported and that safeguarding obligations are met at all times

•Engage directly with young dad beneficiaries through steering committee meetings, evaluation sessions and project learning events

6. Professional training for social workers

•Co-create professional training content with social workers and young dads on the Steering Committee, drawing on national research and NEYDL’s practice experience

•Deliver half-day induction training to 15-20 social workers per local authority at the outset of each area’s involvement, co-facilitated by young dads or DadVocate volunteers

•Deliver annual refresher training in each local authority

•Facilitate quarterly case review and learning meetings with social workers in each local authority, involving DadVocate volunteers

•Co-design guidance on what father-inclusive practice looks like within children’s social care teams, with social workers and young dads (first version in year 2; updated version in year 4)

•Organise and host two information-sharing events for social care professionals in years 2 and 4 (approximately 100 professionals per event)

7. Monitoring, evaluation and learning

•Coordinate data collection with young dads, DadVocate volunteers and social workers using NEYDL’s evaluation tools and new instruments co-designed for this project

•Produce annual evaluation reports and disseminate learning through NEYDL’s wider networks, events and conferences

•Share learning through stakeholder events, professional networks and NEYDL’s regular sector-facing activity

8. Safeguarding

•Ensure robust safeguarding arrangements are in place for all project activity, particularly for DadVocate volunteers operating within CSC proceedings

•Work closely with NEYDL’s Safeguarding Lead to ensure policies and protocols relevant to the project are current, understood and followed by volunteers and partners

•Act as first point of contact for safeguarding concerns arising within the DadVocates project

9. Collaboration and partnerships

•Work closely with NEYDL’s Senior Young Dads Workers as case holders, ensuring a joined-up and consistent approach to supporting young dads involved in the project

•Build and maintain relationships with academic, statutory and voluntary sector partners

•Work with the Business Development Manager to help secure longer-term Local Authority funding for DadVocates, using evidence of impact from the project to support conversations with Local Authorities and expand the project’s reach beyond the areas and targets in the original funding bid

•Represent NEYDL and the DadVocates project at external meetings, networks and conferences

•Contribute to NEYDL’s wider communications and engagement activity

10. Other

•Deputise for the CEO as required

•Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

•This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects. We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing the experience of our supporters. Working closely with the Deputy Chief Executive and colleagues across the Charity, you will lead the development of a supporter-centred approach, ensuring supporter insight, feedback and needs are at the heart of planning, communications and engagement activity.

This is an exciting opportunity for someone who is passionate about understanding audiences and driving continuous improvement. As the Charity’s champion for supporter experience, you will use insight and feedback to shape campaigns, strengthen supporter journeys and build lasting relationships. By bringing the voice of the supporter into decision making and fostering collaboration across teams, you will help deliver meaningful experiences that inspire long-term engagement and maximise support for the Charity’s mission.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you. We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged. Interviews will be held on Monday 10th August 2026.

We're looking for an enthusiastic and compassionate Volunteer Manager to help our volunteers to continue to do the brillaint work they do. You will play a vital role in recruiting, coordinating and championing our volunteers, ensuring they feel welcomed, valued and empowered to make a meaningful difference.

You will recruit and onboard new volunteers, coordinate rotas, provide day-to-day support, organise volunteer events and recognition activities, and maintain accurate volunteer records. You'll also work closely with colleagues across the organisation to ensure our volunteer programme continues to grow and thrive.

This role is perfect for someone who loves working with people, enjoys building strong relationships and has the organisational skills to keep everything running smoothly. You'll be approachable, proactive and passionate about creating an inclusive environment where volunteers feel supported and appreciated.

In return, you'll join a friendly and dedicated team where your work will have a genuine impact. Every volunteer you support helps strengthen our services and improve the lives of the patients and staff at the hospital.

This is a fixed-term opportunity providing cover during a Training and Development secondment.

If you're looking for a rewarding role where you can combine excellent people skills with organisation and purpose, we'd love to hear from you.

Job Title: Operations Manager

Location: Office-based with drop-ins in local vanues in Lancaster and Morecambe

Working hours: Monday to Friday with occasional out-of-hours work where needed, with Time Off In Lieu (TOIL)

Salary: £34,275 per annum (full-time at 37 hours per week)

Annual leave: 28 days plus 8 days’ bank holiday

Pension: 5% employee contribution plus 3% employer contribution

Contract: 12 months’ fixed term, subject to extension dependent on performance and funding

Closing date for applications: Tuesday 11th August at 23:59 BST

ABOUT THE ROLE

This is a varied role leading a small but impactful charity. As our Operations Manager, you will lead a diverse team of volunteers, and work alongside a small staff team, to lead RAIS Lancaster’s work supporting asylum and refugees through drop-ins, office-based appointments, and projects.

You will work alongside our Senior Support Worker to deliver high quality and complex casework, and our Treasurer/IT Manager to assist with funding bids and monitoring and evaluation of our projects. You will be the front-facing staff member for our partnership work, and liaise with key stakeholders. The Operations Manager will also work closely with our Trustee Board on strategy and governance.

ABOUT THE CHARITY

RAIS Lancaster is a charity founded in 2017 to offer advocacy, information, and support to refugees and asylum seekers in our area. We are volunteer-led, with a small staff team of two currently. We currently offer five drop-ins a week for asylum seekers and refugees, in collaboration with partner organisations, in Lancaster and Morecambe. Each drop-in is staffed by paid and voluntary workers.

We also conduct support work for asylum seekers and refugees facing more complex issues in one-to-one appointments in our office at the Cornerstone in Lancaster, and accompany clients to appointments where appropriate to offer support and advocacy. As the needs of asylum seekers and refugees in our area change, we adapt and develop our work to support those we work with. We are expecting to soon be registered with the Immigration Advice Authority.

OUR VALUES

Inclusive - We aim to work with refugees and those seeking asylum. We are working hard to offer an equal voice and opportunities 

Solidarity - We work from a place of solidarity with those we support

Collaborative - We work with each other and those we come into contact with in harmony

Respect - We have respect for all those that we work with. We treat everyone - clients, volunteers, colleagues, partners and other organisations - with respect, recognising their contributions and strengths

APPLICATION PROCESS

Please read through our Recruitment Pack on the Charity Job website, which contains the Job Description and Person Specification. 

Please note: RAIS Lancaster is using anonymised recruitment for this application to remove bias in the selection process. Charity Job will anonymise applications automatically. Your personal details will be removed from submitted documents and your name anonymised in our application portal.

Please apply via the Charity Job Website with:

• Your CV 
• A cover letter (2 pages maximum)
• A completed Equal Opportunities Monitoring form

We ask that you do not use AI to write your cover letter so that we can see your written English skills.

Please read through the Person Specification carefully. Please provide evidence of as many suitable qualifications, experiences, and skills that you have in your covering letter. Address each item in the Person Specification and show evidence of when these skills, knowledge and/or experience were gained. This can be from paid work, volunteering, or life experience.

The deadline for applications is: Tuesday 11th August at 23:59.

Applications will then be shortlisted by our recruitment panel. If shortlisted, you will receive an invitation to interview.

Interviews will be held on Tuesday 18th August at the RAIS office at The Cornerstone, Sulyard Street, Lancaster, LA1 1PX.

If you are invited for interview and cannot attend on this date we may be able to arrange alternatives.

You will be asked to undertake a casework-related task as part of the recruitment process which will be provided on the day of the interview. Further details will be sent to those invited for interview with an opportunity to request reasonable adjustments. After the casework task, applicants will attend an interview with staff and Trustees.

If you have any questions regarding the application process, please email our current Operations Manager, Caitlin Luna. Her email address can be found on the final page of the Recruitment Pack. Please note that Caitlin does not work on Wednesdays.

CONWAY HALL IS THE HOME OF ETHICS

As an independent home for ideas and culture, we support diverse communities to engage with ethics through learning, conversation, and creativity, exploring the defining questions that shape our daily lives.

Role

Reporting to the Chief Executive Officer, this key hands-on role of Fundraising Manager will meet financial targets and increase the profile of the organisation and its activity.

This will be achieved by maximising philanthropic giving at the individual level and with trusts and foundations, as well as delivering fundraising events, working with stakeholders and promoting the work and social impact of the charity.

Main duties and responsibilities

Working closely with the Chief Executive Officer – and in collaboration with the Programmes team, Trustee Development Board, and other colleagues - the Fundraising Manager will:

• Proactively seek out funding opportunities in all sectors, cultivate prospective donors and achieve donation targets.
• Prepare and submit trust and foundation funding applications to meet or exceed targets.
• Drive fundraising income generation by ensuring that Conway Hall’s online presence is up-to-date, engaging and provides ease of giving.
• Devise and deliver campaigns and communications related to Conway Hall’s membership offer, fundraising aims/events and activities.
• Maximise initiatives to increase income received from members, donors and stakeholders, such as Gift Aid.
• Implement loyalty ladder progression, including communications with members, donors, patrons and stakeholders to grow and maintain strong relationships.
• Maintain GDPR compliant donor information and ensure that all donation points of sale are managed effectively.

General

1. Comply with Conway Hall’s policies, such as health and safety, equal opportunities, etc.
2. Support the measurement and evaluation of the charitable work of the Society.
3. Actively encourage a culture of fundraising throughout Conway Hall’s activities and staff.
4. Attend meetings and events when required, including staff meetings.
5. Participate actively in the life of the Society and venue.
6. Adhere to GDPR guidelines, e.g. with donor information.
7. Undertake training, as required.
8. Any other reasonable duties as required by the Chief Executive Officer.

Person Specification

ESSENTIAL EXPERIENCE

• 5 or more years of fundraising/development experience in the Charity/Arts sector.
• Specific knowledge of funding bodies in the Charity/Arts sector, and a consistent track record of successful applications.
• Thorough knowledge of Content Management Systems (such as Wordpress), CRM systems (such as Ticketsolve and Mailchimp).
• Working knowledge of social media platforms.
• Excellent administrative skills and experience of using a range of Microsoft Office applications.

 DESIREABLE EXPERIENCE

• Copywriting experience.
• Some marketing experience.
• Adobe / Canva experience
• Knowledge of one or more subject matters in the Society’s field of interest.

 SKILL AND ABILITIES

• Well organised, with the ability to work on multiple projects concurrently, meet deadlines and plan and prioritise workload.
• Ability to work supportively and collaboratively within a team, as well as independently using own initiative.
• A creative thinker with a positive, flexible and solutions-focused approach.
• Committed to achieving high standards with the resources available.
• Outstanding interpersonal and communications skills.

Terms

Salary: £21,600 per annum (£36,000 pro rata)

Hours: 22.5 hrs per week

Pension: An optional stakeholder pension scheme is available. Employee contribution of 3% is matched by 5% from the employer

Holidays: 14.5 days per annum, plus bank holidays and 1 week over Christmas

Probation period: 3 months