Management support officer jobs

Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.

Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.

As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.

We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.

You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If it sounds like your type of challenge, we would be delighted to hear from you.

The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.

Executive Assistant

LGB Alliance is the UK’s only charity to exclusively support same-sex attracted people.

We stand up for lesbians, gay men and bisexuals, highlight the dual discrimination faced by lesbians, promote respectful free speech and fight the medicalisation of children.

We provide information, community and support to LGB people and campaign on issues that affect us in a world where being lesbian, gay or bisexual is once again under threat.

Job Summary

You will play a key role in ensuring the smooth and efficient operation of the charity’s day-to-day administration. This part-time role provides essential support to the Board of Trustees, CEO, Policy Team, and staff across various administrative and operational functions. You will work the equivalent of three days a week and can be flexible about the distribution of your hours.

Key Responsibilities

• All administrative support for Board of Trustees, including minute taking.
• Administrative support to the CEO, Policy Team, and wider staff team.
• Manage diaries, schedule meetings, and coordinate logistics for internal and external appointments.
• Maintain and support effective use of the organisation’s CRM system.
• Provide compliance administration for across the organisation.
• Support the planning and delivery of events, including logistics, booking, and attendee communication.
• Provide administrative support for fundraising activities, including database maintenance.
• Maintain office systems, filing, and documentation to ensure compliance and accessibility.

 Person Specification

• Proven experience in an administrative role
• Demonstrated experience in minute-taking for formal meetings (e.g. Board, committees, or staff meetings)
• Excellent organisational and time-management skills
• Strong communication skills, both written and verbal
• Confidence using digital tools, including CRM systems, Microsoft Office, Google Workspace, and scheduling platforms
• Ability to work independently, take initiative, and manage competing priorities
• Commitment to the values and mission of the organisation

Essentials

Experience of minute taking.

Minimum of three years’ experience in an administrative role.

Experience working with CRMs.

Strong verbal and written communication skills.

Fundraising administration experience would be valuable but is not essential for this role.

About the Role

This is an exciting opportunity to lead and grow a new challenge events programme, as well as plan and execute key flagship events for Cherry Trees. You’ll work closely with the Community and Partnerships team and the Head of Fundraising and Communications to increase participation in these areas and maximise the profitability of our bespoke events.

You will be responsible for shaping a new events strategy, inspiring supporters, and driving sustainable income. You’ll manage third-party and key bespoke events, build supporter journeys, and create engaging content, with the support of our Communications team, to grow participation and loyalty. Working closely with the wider team, you’ll bring fresh ideas, test new concepts, and deliver high-quality events that raise both funds and our profile.

About You

With experience in fundraising and events, and a passion for participation challenge events, you will be a highly motivated and organised professional who communicates confidently across all channels and engages effectively with a range of stakeholders.

Conscientious and relationship-focused, with an eye for detail, you will bring a personal touch to deliver outstanding fundraiser experiences that encourage supporters to return and inspire others to take part.

Cherry Trees has ambitious plans to support more children and families, so we are looking for someone with enthusiasm and passion for our work, and a strong commitment to growing our supporter base and income.

Individual Giving and Acquisition Officer (Digital Marketing)

Hours: Full-Time (34.5 hours per week over 5 days)

Location: Hybrid working (40% working from the office in Leeds)

Salary: £30,800 – £32,300

Contract: Permanent

DBS: Required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!​ 

About the Role

We’re seeking an Individual Giving and Acquisition Officer to lead on our individual giving strategy to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.

The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.​

What You Will Do:

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations, GDPR, and marketing standards.
• Build strong relationships with supporters, agencies, and partners.​
• This is a role where you’ll make a positive difference every single day often at moments when someone needs it most.​

At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is two days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About You?

We’re looking for an ambitious and energetic Fundraiser who is:

• Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
• Skilled in direct marketing, campaign planning, and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
• Organised, detail-oriented, and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.

• Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!​

Why Join Us?

​If you want to:

• Be part of a charity that makes a real difference to people’s lives.
• Work in a supportive, ambitious, and inclusive environment and team
• Take on opportunities for professional development and growth.

Interested?

If you are interested, click apply and you will be redirected our careers site to complete your application.

Closing Date: 16th of March 2026 @ 9am

Informal Chat: These will be arranged on an ongoing basis as applications are reviewed

Interviews: Week commencing 23rd of March 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Loss & Bereavement Specialist Worker

Salary: £27,000- £32,000 pro rata

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.

Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.

The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.

The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential.

About You:

To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:

Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling

Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss.

An understanding of violence against women and girls and its links to women in the criminal justice system.

Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing date for applications: 16th March 2026
Interviews are taking place w/c 23rd March 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

You’ll help create and coordinate the charity’s communications about Parkinson’s research. As the leading European funder of Parkinson’s research it is vital that we are communicating about the research we are funding. 

You’ll work with colleagues, researchers and volunteers, to produce compelling research content for a wide range of audiences and channels.

You’ll help answer people’s research questions and help more people to understand what’s happening in Parkinson’s research, inspiring them to get involved in the charity’s work to accelerate breakthroughs.

This role is offered as a 12 month fixed term contract covering secondment. 

What you’ll do

• Create and share content about Parkinson’s research through various channels, including digital marketing. 

• Provide timely, clear and informative responses to internal and external enquiries about Parkinson’s research via phone and email.

• Support colleagues across the charity to feature research in their communications in an accurate and moderate way. 

• Help deliver talks across the UK to update the Parkinson’s community on the progress being made  in research. 

What you’ll bring

• A passion for research, with a degree of equivalent in the life sciences. With an understanding and enthusiasm to expand your knowledge of Parkinson’s. 

• Empathy and customer care to work sensitively with the Parkinson’s community and to answer enquiries appropriately. 

• Strong written and oral communication skills to effectively communicate about Parkisnon’s research through a range of channels.

• Experience working using digital tools and with a range of stakeholders with skills to stay on top of a busy and varied workload. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please be aware; This role is hybrid, and the in person/office attendance expectation for this role is 1 day per week in the London office. 

Interviews will be held on Monday 16 March, in person. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Title: Interim Director of People
Salary: £80,000 – £90,000 FTE
Contract length: 6 months
Location: London / Hybrid

We are supporting a well-established, values-led homelessness charity at an important stage in its development. Following a sustained period of growth and impact, the organisation is entering a period of evolution and is seeking an experienced Interim Director of People to provide steady, strategic leadership.

Reporting to the Chief Executive and working as part of the Senior Management Team, you will provide oversight and guidance across the People function. You will act as a trusted adviser, supporting senior leaders and teams with a calm, measured approach while helping the organisation navigate change and maintain momentum. You will also provide operational leadership where required, supporting the Head of People with complex matters, reporting, and day-to-day HR activity, while maintaining a clear strategic focus.

The successful candidate will bring:

• Substantial experience operating at Director of People / HR Director level, with both strategic and operational HR expertise
• Proven experience supporting organisations and senior teams through periods of change, providing guidance, reassurance, and leadership
• Credibility and judgement to advise CEO, Board and senior colleagues on complex and sensitive people matters
• A calm, measured and enabling leadership style, maintaining confidence and stability across teams
• Experience in sizeable, multi-site organisations with diverse teams, with CIPD qualification or equivalent senior-level experience

Closing date for applications: Monday 2nd March 2026
Interviews: W/C 9th March 2026
Start date: Mid-to-late March preferred

Applications should be submitted via CV only on the Prospectus website. Applications will be reviewed on a rolling basis, so early application is encouraged. Candidates must be immediately available to start.

Be part of the first step in a survivor’s recovery journey by supporting safe and timely access to specialist services. This is a key frontline role working with survivors who have experienced sexual violence or sexual abuse to ensure they receive the right support at the right time.

As a Sexual Violence Practitioner within our Navigation and Engagement Service, you will act as the first point of contact for individuals accessing Survivors in Transition. You will deliver trauma-informed screening, risk assessment and triage, working closely with survivors to understand their needs, strengths and support priorities. Using your professional judgement, you will guide individuals into appropriate services and recovery pathways, ensuring safe entry into services and responding to any safeguarding or crisis needs in partnership with statutory agencies where required.

You will manage a short-term caseload from assessment through to intervention, providing check-in support, advocacy and wellbeing input while coordinating care with mental health services, police, social care and voluntary sector partners. This role plays a vital part in managing referral pathways, waiting lists and safe access to therapy, contributing to joined-up, survivor-led care across the region.

Working within a supportive and reflective team environment, you will maintain accurate records, monitor outcomes and contribute to service evaluation, helping to identify trends at the entry point to improve access to recovery services. This is a practitioner-level role requiring experience of working with trauma, managing risk and complexity, and making autonomous decisions within a safeguarding framework.

In return, Survivors in Transition offers hybrid working, regular clinical supervision and the opportunity to shape a growing specialist service supporting survivors across Suffolk.

Are you an energetic, creative, and organised individual with experience in fundraising and partnership development? Do you want to use your skills to help secure the long-term future of our environment and ecosystems? Join us as we inspire and empower people across Oxfordshire to work together for nature’s recovery.

Work location: Manor House, Little Wittenham. This is a hybrid role, with an expectation of working in the office an average of three days per week, including Tuesdays. Additionally, some evening and weekend work will be necessary to attend networking events.  

As a flexible employer, we’re ideally looking for a person full-time to join our enthusiastic and knowledgeable team but will consider part-time applicants (minimum 21 hours).

• Work with our Chief Executive to lead income-generation and secure our long-term future.
• Create, implement, and monitor our fundraising plans.
• Coordinate and deliver all aspects of fundraising and income generation working with our Chief Executive, Trustees, volunteers, staff, and partners across multiple programmes and partnerships.
• Develop relationships with funders including individuals, trusts, local authorities, funding bodies, and corporates.

Wild Oxfordshire is a charity seeking to create a more natural, resilient, and biodiverse Oxfordshire for the benefit of all. We catalyse change by identifying needs, convening partnerships, and unlocking opportunities for nature recovery action. We collaborate with numerous individuals, communities and organisations, offering expertly curated and inspiring information, bespoke advice, and nature-based solutions.

The person specification and role description, outlining the requirements for the role, are available on our website. Interviews will be held on Monday 22nd or Tuesday 23rd March, with a planned start date of 1st May (if possible).

ORGANISATION: Crann

POSITION: Head of Fundraising

CONTRACT: Full-time, permanent role.

SALARY: €82,500 

LOCATION: This role is based at the Crann Centre in Ovens, County Cork. There is an opportunity for hybrid working with the SMT currently working 1 day from home. 

BACKGROUND 

Crann supports children, adults and families living with neuro-physical disabilities across Munster. Through a community-based, family-centred approach, Crann delivers specialist services that focus on health, wellbeing and participation across the lifespan. The organisation currently supports over 800 families and works closely with individuals, carers and professionals to address the real and practical challenges faced by families living with lifelong disability. 

Since commencing services in 2019, Crann has grown steadily in both scale and ambition. The organisation is now entering a new phase focused on long-term sustainability, evidence-informed practice and strengthening its ability to deliver services and influence how disability supports are planned and delivered. 

ABOUT THE ROLE 

Crann is now seeking to appoint a Head of Fundraising, a senior leadership role responsible for developing and leading a sustainable fundraising function to support the organisation’s mission and future growth. This is a newly created role and represents a shift from organically grown, CEO-led fundraising to a more structured and strategic approach that supports scale, complexity and long-term financial sustainability. 

Reporting to the CEO and sitting on the Senior Management Team, the Head of Fundraising will be responsible for setting fundraising strategy, translating it into clear operational plans, and ensuring the systems, structures and ways of working are in place to deliver consistent and diversified income. The role will involve leading and developing a small fundraising team, strengthening capability, clarity and accountability across the function. 

In addition to building the fundraising function, the Head of Fundraising will personally manage a portfolio of key donor relationships and income streams, working directly with funders, donors, partners and stakeholders. The role will also contribute to the organisation’s longer-term ambitions, including preparing for future capital fundraising and supporting deeper engagement from senior leaders and the Board in fundraising activity. 

If you’re a senior fundraising leader with experience building sustainable fundraising functions and managing key donor relationships, we’d love to hear from you.

Bloomsbury Football Foundation is seeking a Head of Talent to play a critical role in shaping our future as we scale our impact across London and beyond.

As we grow from supporting 6,500 young people to 20,000 by 2028, this role will lead how we attract, hire and retain exceptional people across the organisation. Working closely with the Head of People and Executive Team, you’ll build inclusive, scalable recruitment practices that enable rapid growth without compromising on quality or values.

Key Responsibilities

• Own and deliver the full end-to-end recruitment lifecycle, from role scoping and sourcing through to offer and onboarding
• Build scalable, data-driven hiring processes that support growth in a fast-paced, mission-driven environment
• Partner with hiring managers and senior leaders to anticipate workforce needs and develop proactive hiring plans
• Strengthen Bloomsbury’s employer brand and deliver an outstanding, values-aligned candidate experience
• Build diverse talent pipelines using a range of sourcing channels and inclusive hiring approaches
• Use recruitment data and insights to continuously improve systems, processes and outcomes

About You

• Proven experience managing end-to-end recruitment, with a hands-on and people-centred approach
• Strong knowledge of ATS, sourcing tools and recruitment analytics
• Confident communicator with the ability to build trust and credibility with candidates and stakeholders
• Comfortable working in high-growth, evolving environments and taking ownership of outcomes
• Strong interest in inclusive hiring and widening access to opportunity
• Passionate about social impact and motivated by the power of football to transform lives

Read the full JD here.

This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.

The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.

The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.

Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.

Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.

Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.

Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.

Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Reports to: Operations Director (Head of Delivery) 
Contract: Part-time (0.5 FTE) 

Role Purpose 

As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time. 

You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work. 

This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation. 

Core Responsibilities 

1. Payroll Management 

• Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff. 

• Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures. 

• Ensure timely submission of payroll information to Finance and external providers. 

• Reconcile payroll each month, identifying and resolving any discrepancies. 
   

• Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director. 

2. Compliance and Record-Keeping 

• Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers. 

• Maintain accurate and confidential employee and contractor records. 

• Support statutory reporting, including PAYE, HMRC, and pension submissions. 

• Liaise with HOST’s Finance Team on audits and compliance reviews. 
  Reporting cadence: Monthly compliance report; annual payroll compliance review. 

3. System Management and Improvement 

• Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools. 

• Support the development of HOSTHub payroll features and automation processes with the Tech Team. 

• Identify opportunities to simplify workflows and strengthen reporting. 
  Reporting cadence: Quarterly system and process improvement review. 

4. Contractor and International Payroll Support 

• Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation. 

• Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction. 

• Track and report on cross-border payroll performance and issue resolution. 
  Reporting cadence: Monthly report; immediate escalation of compliance concerns. 

5. HR and Staff Support 

• Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses. 

• Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation. 

• Support onboarding and offboarding processes for staff and contractors. 
  Reporting cadence: Ongoing; monthly summary of staff queries and resolutions. 

6. Risk and Confidentiality 

• Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager. 

• Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies. 
  Reporting cadence: Ongoing; quarterly inclusion in organisational risk report. 

Key Relationships 

Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead. 
External: Payroll providers, Employer of Record partners, and hosted partner representatives. 

Performance Indicators 

• 100% accuracy in payroll delivery and documentation. 

• 100% on-time monthly payroll completion. 

• All compliance and statutory submissions completed by deadline. 

• 100% confidentiality maintained in payroll data handling. 

• Measurable improvements in payroll efficiency and staff satisfaction. 

Qualifications/Experience:  Member of recognised payroll body e.g. CIPP/GPA 

​​We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.​

As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.  Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in Cambridgeshire, Norfolk or Suffolk?
• Do you have at least one years' experience of working in a professional Community Fundraising position?​

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Have you answered Yes to these questions?

Does this sound like the opportunity to really get 2026 off to an amazing start? ​

If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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