Marketing manager jobs

Are you a in a strategic business development role with a passion for purpose-driven work? Do you thrive on creating change, building high-performing teams, and developing innovative approaches to generating sustainable income?

We are seeking an exceptional individual to lead the creation of a new income-focused function within our organisation. This is a unique opportunity to reshape and develop a team from the ground up, influence organisational strategy at the highest level, and help secure the resources needed to maximise our impact on the communities and people we serve.

As ourDeputy Head of Income Strategy and Growth you will play a pivotal role in strengthening the organisation's financial sustainability and supporting our long-term mission. Working alongside senior leaders, you will develop and deliver a comprehensive income strategy that brings together fundraising, partnerships, grants, corporate partnerships, and other income-generating opportunities.

You will lead a team through a period of transformation, creating a clear vision, developing capability, and embedding a culture of innovation, collaboration, and continuous improvement.

Key information:

· Hours: 37 hours per week (possibility of condensed hours)

· Work pattern: Monday to Friday 9 to 5pm (flexible and hybrid working)

· Salary: £42,630.00 - £46,182.50 (pro rata for part time)

· Location: Suffolk (Ipswich, Felixstowe, Saxmundham or Bury St Edmunds)

· Transport: Driving licence and own transport is essential as travel will be required between sitesand around Suffolk

· Contract type: Permanent

About You

We are looking for an inspiring leader who combines strategic thinking with a commitment to making a difference.

You will have:

• Experience leading teams through change, transformation, or restructuring.
• A strong record of delivering income growth, fundraising success, business development, or strategic partnerships.
• Excellent stakeholder engagement and influencing skills.
• The ability to balance commercial thinking with organisational values and social impact.
• Strong leadership capabilities with experience developing and motivating teams.
• Excellent analytical, planning, and problem-solving skills.
• A passion for the nonprofit sector and a commitment to helping people and communities thrive.

Key Responsibilities

• Lead the redesign, development, and growth of a newly structured income generation team.
• Develop and implement an ambitious income strategy aligned with the organisation's mission and strategic priorities.
• Identify and develop sustainable income opportunities across fundraising, grants, trusts, corporate partnerships, commissioned services, and other revenue streams.
• Build strong relationships with donors, funders, partners, stakeholders, and supporters.
• Use data, market insight, and sector intelligence to influence organisational decision-making.
• Drive innovation and explore new approaches to income generation and supporter engagement.
• Foster a high-performance culture that enables colleagues to thrive and develop.
• Monitor and report on income performance, ensuring resources are used effectively to maximise social impact.
  
  

This is a rare opportunity to shape a brand-new function and leave a lasting legacy within an organisation that exists to make a positive difference.

You will have the freedom to innovate, the influence to shape strategic decisions, and the satisfaction of knowing that your work directly supports our mission and the people who rely on our services.

Why work for Suffolk Mind?

Suffolk Mind is a highly regarded, and established Mental Health Charity serving its communities, right here in Suffolk.

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

· 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)

· Your birthday day off

· An option to buy or sell annual leave

· Health and dental care insurance plan

· Occupational sick pay scheme

· Pension scheme

· Blue Light Card – offering discounts on 100’s of retailers both in store and online

· Monetary reward for length of service

· Refer a friend scheme

Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

If you are excited by the prospect of building teams, creating sustainable income, and helping a purpose-led organisation achieve its ambitions, we would love to hear from you.

For more information, please make sure you visit the vacancies page on our website and download the full job description and person specification.

Join us and help create a stronger future for our organisation and the communities we serve.

To apply:
Visit our website, from the top menu select ‘get involved’ then ‘vacancies’ in the drop down list.
Attach a CV with cover letter detailing how you meet the job requirements.

JOB CLOSES: Sunday 13th September 2026

Careers Coordinator (Work Experience)
Hours: Full-Time
Contract: Permanent
Salary: £30,500 - £35,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film 

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards  the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission –To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits including an enhanced pension matched up to 5%, an enhanced holiday allowance of 28 days which rises to 35 days with long service, enhanced parental/paternity/shared parental leave, a health plan, and an employee assistance plan as well as other perks and benefits. 

Role Summary 

The main function of the Careers Coordinator (Work Experience) role is to develop, support and deliver Into Film’s Screen Careers Work Experience programmes. Screen Careers covers film, TV, animation, VFX and games. The postholder will work closely with the Careers Lead, Industry Partnerships Lead and other members of Into Film staff who conceive, create and deliver our Screen Careers Programme.

The Careers Coordinator will primarily manage work experience programmes across the four nations of the UK (outside of the ScreenWorks programme in Northern Ireland) but will also support the careers team with various other deliverables across the programme including but not limited to events with young people, development of resources and training for careers professionals, supporting development of ‘direct to young people’ content, and exhibiting at careers conferences UK-wide. The role will have a focus on reaching those young people who are underserved and under-represented.

Main Responsibilities:

• As directed by the Careers Lead, support the implementation of the Screen Careers Work Experience programmes throughout the UK alongside local activation coordinators.
• Liaise with industry professionals across the four nations to co-deliver work experience programmes.
• Create documentation and resources that can be adapted per location to support work experience programmes.
• Manage a budget for work experience programmes.
• Support the Careers Lead and Industry Partnerships Lead to manage stakeholders and industry partner relationships utilising Salesforce, our Customer Relationship Management tool.
• Monitor and evaluate the programme utilising internal and external feedback to help shape future Screen Careers annual programme plans.
• Contribute to quarterly reports to funders and the Into Film board.
• Assist the Careers Lead and UK-wide activation team to plan and deliver Screen Careers events.
• Support the Learning Content Creation team with the development of Screen Careers resources, training and courses.
• With support from the Safeguarding and Child Protection team, manage the safeguarding and consent processes for work experience programmes.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience, knowledge and understanding of the careers education, information, advice and guidance landscape for 11–18-year-olds across the four nations of the UK.
• At least one year's experience working on work experience programmes in education settings or the screen industries.
• Understanding and experience of what careers professionals and educators need in order to support young people to explore the breath of opportunities in the screen industries, particularly those currently underrepresented in the industry.
• Experience, knowledge and understanding of the screen industries across the UK.
• Understanding of how AI may impact careers for young people.
• Organisational project management skills including a particularly strong eye for attention to detail, strong communication style and the ability to juggle multiple projects.
• Strong collaborative skills working across multiple teams and disciplines.
• Strong evaluation and reporting skills.
• Experience of event management and high-profile engagement.
• Knowledge of fundraising and how Into Film’s careers work could feed into successful applications.
• Familiarity with Microsoft Office.
• A love and knowledge of film.

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including: 

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. 

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 8:00am, Tuesday 1st Sep 2026 BST (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Men are dying too young – and it doesn’t have to be that way. 

Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.

Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. 

DO GOOD. Work for Movember.

Your Mo-Mission (should you choose to accept it):

Movember's UK and Europe public fundraising operation is one of the most ambitious in the global movement. Hundreds of thousands of Mo Bros and Mo Sistas, a full calendar of endurance events, deep community partnerships across education, sport and workplace, and a year-round supporter engagement program that keeps people coming back long after November ends. Leading all of it takes someone exceptional.

As Director of Public Fundraising, UK and Europe, you'll own the strategy and delivery for community fundraising, endurance events, and all public fundraising activity across the region. You'll lead the local implementation of the Movember campaign, drive year-round retention and engagement of the Mo Community, and take an active role in shaping the broader UK and Europe Country Strategy. You'll also play a key part in Movember's European growth ambitions, helping to identify and unlock new markets and opportunities across the region.

People leadership is central to this role. You'll lead a team of 12 or more, building capability, setting clear accountabilities, and creating the kind of environment where people are genuinely empowered to take ownership and deliver with excellence. You'll work closely with the UK Country Director and Global Director of Fundraising, contribute to global campaign squads, and collaborate with counterparts across markets to share what works and maximise collective income.

From setting strategy to stewarding high value supporters, from budget oversight to being a public face of Movember at community events, this is a role with real breadth and real impact.

Based in London, 12-month fixed term parental leave cover. We are open to this role being filled on a full-time or 0.8 part-time basis.

No Moustache Required - but the following are:

• At least 15 years of experience in relevant fundraising roles, with deep expertise in public fundraising.

• Demonstrated experience delivering major fundraising campaigns, preferably including peer-to-peer fundraising.

• A proven track record of designing, developing, and implementing successful strategies, with the ability to translate strategy into action on the ground.

• Proven success managing fundraising portfolios and consistently meeting income targets.

• Strong people leadership skills and experience managing large, high-performing teams.

• A sophisticated understanding of how to use data to maximise fundraising outcomes and supporter lifetime value.

• Highly developed organisational skills, with the ability to manage multiple concurrent projects and meet deadlines without dropping the ball.

• An excellent relationship manager, with a proven ability to build and sustain lasting relationships across a wide range of stakeholders.

• Confident communicating at all levels, from team members to executive leadership to external partners.

• Sound knowledge of fundraising law and best practice.

• A genuine collaborator who brings people with them and leaves teams better than they found them.

GOOD CAUSE:

Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives. 

We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.

GOOD VIBES:

We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.

Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.

GOOD CREW:

Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.

We offer:

• Hybrid/Flexible working – we offer our team a split of home and office working

• 13 weeks paid Parental Leave and 6 weeks annual leave

• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)

• An Employee Assistance Programme offering face to face counselling, plus legal and financial support

• A fun stimulating and collaborating culture, with company events

• Service awards after 3, 5 and 10 year

• Committees to join – Culture team, Equity Diversity & Inclusion

• Bike to work scheme

• Half day Fridays for 9 months of the year

Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Do you want to DO GOOD?
If so, we’d love to hear from you.

Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.

We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.

Your responsibilities will include:

• Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.

• Strengthening existing relationships to secure sustainable, multi-year funding.

• Leading fundraising growth, aiming for £3m by 2027/28.

• Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.

• Leading an passionate team of fundraisers to maximise income generation opportunities.

We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.

This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.

We offer:

• A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.

• The opportunity to shape and expand our fundraising function, developing your career in the process.

• A chance to make a real impact on the lives of women and children.

• Good benefits, including:

  • Hybrid & flexible working

  • 25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.

  • Enhanced sick pay

  • Cycle to work scheme

  • Employee Assistance Program (EAP)

  • Individual staff professional development budget and mandatory job-related training.

If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.

If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!

Closing Date: 31 August 2026

People Beyond Profit Converations:3-10 September 2026

Woman’s Trust Interview:

• First stage: 22nd September 2026 (Online)

• Second stage: 28 September 2026

Community Fundraising Assistant – East

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Region (which includes Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, Norfolk, Suffolk, London, Kent, Surrey, Sussex, Essex)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 30th August 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.

About the Role

Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions. 

This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes. 

Why Join Hillside?

Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services. 

As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

We're seeking a proactive and insight-driven fundraiser with experience in charity e-commerce (Online Shop). You'll be confident delivering multi-channel campaigns, using data to inform decisions and improving supporter journeys to achieve growth. Experience of Regular Giving, Lottery and building customer journeys would be advantageous.

As the Senior Supporter Development Officer (Trading & Gaming) you will lead the development and delivery of Brooke's online Trading (Shop), Regular Giving NPD and Lottery programmes, creating supporter-centric journeys that increase engagement, retention and income.

Leading on the growth of our Trading portfolio, you will help transform the Brooke Shop into a year-round engagement and income channel through effective product development, supporter journeys and campaign activity. You will Develop and deliver stewardship and engagement programmes for Regular Giving and Lottery supporters, ensuring positive supporter experiences that increase retention and lifetime value and drive insight-led improvements and innovation, using data, testing and audience understanding to optimise performance, improve supporter journeys and identify new opportunities for growth.

You’ll work closely with colleagues across Supporter Acquisition, Supporter Journeys, Data & Insight, Finance and external suppliers to deliver effective supporter experiences and achieve ambitious income growth targets.

Brooke works across Africa, Asia and Latin America to transform the lives of working animals and the people who depend on them. With a new global strategy and ambitious plans for growth, our vision is a world in which working horses, donkeys and mules are free from suffering. Our mission is to relieve their immediate suffering and create lasting change by working alongside people, communities and organisations.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, particularly global majority candidates, candidates from a social mobility background, disabled and neurodiverse candidates, and candidates under 25, as these groups are currently under-represented at Brooke.

We know that women and global majority candidates are often less likely to apply for a role if they feel they do not meet every criterion in the job description. If you meet most of the criteria, we would love to hear from you.

We offer a variety of flexible working options to support our staff and help ensure our working practices are as inclusive as possible.

Closing date:

We will be interviewing on a rolling basis as we receive applications. We will close this vacancy once a successful applicant is hired.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Service in Camden.

Sounds great, what will I be doing?

As an Employment Specialist, you will manage a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain competitive employment. You will work closely with clinical teams, participating in case discussions and supervision while contributing to a multidisciplinary approach to client support. Responsibilities include developing employer relationships, identifying suitable job opportunities, supporting clients throughout their employment journey, and providing advice on benefits. You will monitor performance against key targets, maintain accurate records, ensure compliance with NHS and organisational procedures, provide ongoing in-work support, and actively engage in professional development, training, and service improvement activities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience of managing a caseload and applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain employment. You will possess strong employer engagement and job development skills, with the ability to source suitable opportunities and build effective employer networks. A collaborative approach, working alongside clinical teams, external partners, and employers, will enable you to support integrated employment and mental health outcomes. You will demonstrate excellent organisational and administrative abilities, including KPI monitoring, record management, and compliance with procedures. With a client-centred mindset, you will provide ongoing support to clients and employers, alongside strong communication, relationship-building, time management, adaptability, professional resilience, and a commitment to continuous learning and development.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

Job description

Job Title:  Caseworker

Reports to: TBC

Line Reports: N/A

Location:  London/ Birmingham/ Manchester

Working Pattern: Flexible – hybrid; minimum 2 days a week from one of our offices

Starting Salary: London- £29000 (Salary band:£29,000 - £32,000); Outside London- £26500 (Salary band: £26,500 - £29,500 ) 

Hours:  37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract:  Fixed Term

Language requirements: Fluency in English essential. 

Travel: Expectations of travel between BB locations for in person meetings and events

Overall purpose:

Breaking Barriers exists to support refugees and people from forced migration backgrounds into meaningful employment.

The Client Caseworker is integral to delivering that mission. Acting as a client’s primary point of support, you will lead and coordinate their progression toward employment — whether through language development, requalification, training or direct employability support.

This role requires someone who can take ownership of client journeys, drive forward action plans, and deliver both one-to-one and group-based support that moves clients closer to work. Caseworkers  may initially focus more heavily on one pathway area, but the role is designed to provide integrated, cross-programme support over time.

Collaboration across programme teams is essential to ensure clients experience seamless, joined-up services and consistent progression.  Your contributions are valued, and you can make a meaningful impact on people’s lives.

Key responsibilities:

1. Client casework and support

• Manage a caseload of clients, providing structured one-to-one support in person and online.
• Conduct holistic assessments to understand clients’ qualifications, skills, language levels, aspirations and barriers.
• Co-create clear, outcome-focused action plans aligned to sustainable employment.
• Drive forward client progression across relevant pathways, including:
  • Employment readiness and job search
  • CV development, applications and interview preparation
  • Professional requalification and accreditation routes
  • English language progression
  • Sector-specific training or volunteering
• Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
• Maintain regular contact to monitor progress, adjust support and maintain accountability.
• Identify and address barriers to progression, advocating where appropriate.
• Safeguard clients appropriately and escalate concerns in line with policy.
• Refer and signpost to additional support services where required.

2. Stakeholder and volunteer engagement

• Engage with stakeholders and partners to develop networks and identify job, training, education and work experience opportunities for clients.
• Support outreach initiatives by developing and maintaining relationships with partners (e.g. referral partners, training providers, employers and professional bodies)
• Advocate on behalf of clients to address specific barriers to employment or accreditation.
• Collaborate with colleagues responsible for employer and partner engagement to match clients to appropriate opportunities.
• Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
• Represent Breaking Barriers at occasional events or meetings as required.

3. Monitoring, Reporting & Administration

• Maintain accurate, timely and detailed client records on the CRM system.
• Track and report on client progression against agreed milestones and KPIs.
• Ensure documentation and evidence are completed in line with reporting requirements.
• Complete enrolment and administrative processes efficiently.
• Support monitoring and evaluation processes to inform service improvement.

4. Cross-Organisational Collaboration & Integrated Working

• Work closely with colleagues across all functions to ensure seamless client journeys, aligning support, avoiding duplication and maintaining clarity of progression plans.
• Share knowledge of sector pathways, labour market developments and client trends to inform service development and team learning.
• Contribute to service development as the service redesign evolves. 
• Participate actively in team meetings, case reviews, reflective practice sessions, appraisals and inductions, contributing to strong team relationships and continuous service improvement.
• Take advantage of training and development opportunities to build new skills and share knowledge across teams.
• Foster a collaborative, solution-focused team culture.

Person specification:

Essential Criteria

Experience

· Experience providing one-to-one advice, guidance or support, ideally within employability, education, refugee support or a related field

· Experience delivering or co-facilitating group sessions, workshops or training.

· Experience working toward defined targets, outcomes or deadlines in a structured environment.

· Understanding of barriers faced by refugees and people from forced migration backgrounds in accessing employment.

· Experience maintaining accurate records, whether using a database, CRM or equivalent system.

· Understanding of safeguarding principles and how to respond appropriately to concerns.

Essential Skills & Abilities

· Ability to support people in planning and taking steps toward a goal, with clarity and follow-through.

· Comfortable facilitating groups and engaging diverse audiences.

· Strong interpersonal skills and ability to build trust with people from varied backgrounds.

· Good organisational skills and ability to manage multiple priorities.

· Proactive and solution-focused approach to problem-solving.

· Clear written and verbal communication skills.

· Able to work collaboratively across teams and with external partners or stakeholders.

· Attention to detail and administrative accuracy.

· Adaptable and open to working in an evolving service environment.

Desirable Experience

· Lived experience of seeking sanctuary or forced migration to the UK.

· Experience in refugee support, employment services, education or a related field.

· Familiarity with UK labour market pathways, sector training routes or professional requalification processes.

· Experience working alongside volunteers, mentors or external partners.

· Ability to speak an additional language relevant to the client group.

Other Requirements

• Commitment to Breaking Barriers’ mission and values.
• Eligibility to work in the UK.
• Willingness to travel between offices and partner locations as required.
• Occasional evening or weekend work (TOIL provided)

If you meet most, but not all of the criteria, we’d still like to hear from you!

How to Apply

To apply for this role, please provide:

· A CV

· A written response of no more than 2 pages, illustrating 3 examples from your previous experience that demonstrate how you meet essential requirements for the role.

 Other considerations:

· As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include criminal record disclosure, obtaining references and verifying a candidate’s identity and right to work in the UK

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background

· Some travel between our different areas of operation will be required.

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

This is an exciting opportunity to build your career at the heart of a busy international NGO working to protect rainforests and uphold the rights of Indigenous Peoples and forest communities. As Operations Officer, you will help keep RFUK running smoothly across HR, office management, IT coordination, contracts, travel and administration, working closely with colleagues in the UK and internationally. We are looking for someone who is organised, proactive and solutions-focused, with the energy to learn quickly, support a committed team, and grow their skills while contributing to our mission.

We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.

Job description and benefits

Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 3 days per week.

Application Process

To submit your application, kindly complete the online application form by 9AM, Monday 17 August. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Interviews with shortlisted candidates will be held in September.

YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.

You will get out into the community offering groups, 121 support and workshops.  You will be a key part of our Information and Guidance team, delivering wellbeing programmes for YES. 

This role is frontline and delivery-focused, supporting the development of inclusive services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff. 

Youth Employment UK is seeking a Senior Policy Officer to join our Policy and Research department at an important moment for youth employment policy.

The Senior Policy Officer will strengthen Youth Employment UK’s policy and insight capacity by helping gather, analyse and communicate evidence from young people, employers, members and the wider youth employment system.

Working with the Policy and Research Director, the role will support Youth Employment UK to develop high-quality policy positions, recommendations, briefings and reports, and to strengthen our reputation as a leading source of insight and practical solutions for youth employment.

This is a policy-focused role with strong research literacy. It is not a technical academic research post, but the postholder will need to be confident in interpreting evidence, drawing out implications, writing clearly, and translating insight into practical recommendations for different audiences.

Summary of responsibilities

• Monitor, analyse and respond to youth employment-related policy developments through written briefings, articles, guidance and formal evidence submissions. 

• Support the development of Youth Employment UK policy positions, recommendations and messages

• Work with Youth Ambassadors and young people to gather insight that informs policy positions, reports and recommendations

• Support delivery of our Youth Voice Census by writing up findings for a wide range of audiences

• Support Youth Employment UK’s Good Youth Employment Benchmark by conducting employer interviews and writing employer-facing reports.

• Support Youth Employment UK’s public affairs activity, including APPG, Connected Communities and other policy forums.

• Work closely with the Policy and Research Director, Policy and Research Coordinator and wider team in an agile, fast-paced working environment 

About you

We are looking for someone with strong policy judgement, excellent writing skills, professional curiosity and a commitment to improving systems for young people. 

You will bring:

• Experience in policy, public affairs, research, youth employment, education, skills, employment support, social policy or a related area

• Research literacy and confidence working with evidence, data, reports and lived experience insight

• Ability to turn complex information into clear briefings, recommendations and practical outputs

• Confidence in engaging with a range of stakeholders, such as young people, employers, members, policymakers, charities, NGOs, think tanks or public bodies.

• Excellent written and oral communication skills, with the ability to adapt communication to a wide range of audiences 

• A high level of self and project management skill, able to work effectively as part of a team and independently 

• A clear passion for improving education, employment and transitions outcomes for young people through policy activity. 

A full overview of responsibilities in the role and person criteria can be seen in the attached job description. 

What we will provide to you

• Competitive salary.

• Standard company pension.

• 25 days annual leave plus Bank Holidays, increasing to 26 days after 12 months’ service.

• 2 volunteering days per year.

• 2 additional wellbeing days per year.

• Onsite parking, available on a first come, first served basis.

• Personal development opportunities.

• Free breakfast and lunch options when in the office.

• Team activities and events.

• Dog-friendly office.

Please note that this is a full-time (37.5 hour) role, with some flexibility over working hours. Our main office is in Kettering, right next to the train station. However, we are open to discussing remote and hybrid working arrangements with the right candidate.