Membership development officers jobs

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

About Prostate Cancer Research:

Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.

About the role:

It’s been a very successful few years for PCR's Events & Community team with good results across the board, increasing income by over £1 million every year since 2023. And we recently won Fundraising Charity of the Year at the National Fundraising Awards 2026!

Now’s an exciting time to join us as we work on a new multi-year strategy and expand the team yet again, bringing in new resource to give the different activity areas space to grow and ensure we can do our best work – contributing to PCR’s lifesaving mission, developing our careers and enjoying work within an ambitious and supportive environment.

This role is new, created to focus on community fundraising which is a growing area with huge potential for PCR. We currently receive significant unsolicited income from our brilliant supporters, but there is a key opportunity to take a more proactive approach to recruiting new community fundraisers, improving their supporter experience and testing new offerings & products. You will work with the team to create and deliver a plan for this new proactive approach and will lead on day-to-day relationship management with fundraisers.

You will also lead the project management and delivery of some community-focused fundraising events. For example,our annual Snowdonia for Science event or testing new PCR-owned products which work for a community fundraising audience. We currently expect the split of time to be roughly 75% on community fundraising and 25% on events, but the two areas will be closely connected, and this split may change over time. We are excited to work with you to develop the direction of this role as the team and portfolio grows.

You will report to the Head of Events & Community and work closely with the whole team, as well as colleagues across PCR. Most of the Events team try to work together once a week when possible at our London office (Chancery Lane) but we have flexible working arrangements, so you can choose to be office based or hybrid. You would be needed to travel to regular supporter events across the UK (many of which are currently in the London/ SE England area) and to some team days in London on an ad-hoc basis. 

Key Responsibilities

At PCR, we make team members’ development a key priority and there is always a % of time available to collaborate more widely for your development and interest. However, your main focus will initially be:

Project management and income growth

• Create and lead a plan to implement a proactive community fundraising portfolio, identifying new approaches to test and audiences to target which build towards a long-term sustainable income stream, ensuring alignment with the Public Fundraising strategy.
• Design and deliver ambitious fundraising budgets for your area which contribute net income towards PCR’s mission.
• Lead the project management and delivery of the community fundraising and events activities you are responsible for.
• This will include monitoring objectives, budgets and the bigger picture to ensure opportunities are seized & risks are minimised.
• Carry out supporter data and income processing tasks as required, including on the CRM and other internal systems.
• Work with the team to create and deliver effective marketing plans which meet recruitment targets.
• Analyse results based on KPIs & supporter feedback, proactively implementing changes & improvements.
• Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.

Stewardship and relationship management

• Lead on the delivery of a great supporter experience for community fundraisers in line with our Public Fundraising manifesto, motivating fundraisers to raise more and remain loyal supporters of PCR.
• Interact with supporters via a range of communication channels and in-person, attending events and presenting about PCR’s work when required. This will include travel, for which TOIL will be given and reasonable expenses covered.
• Lead on relationship management for your area, spotting potential for fundraisers to have a greater impact with PCR as a whole, and working with colleagues in Philanthropy, Partnerships, Patient Projects & across the organisation to achieve this.
• Carry out stewardship tasks using tools like Mailchimp, GivePanel and JustGiving, for which training will be provided.
• Oversee stock management via our fulfilment house and ensure we have high-quality fundraising merchandise.

Product development and innovation

• Seize new opportunities for products, journeys or events which would engage a community fundraising audience, taking a test & learn approach. For this, there will be realistic budgets & an understanding of the investment needed for new ideas.
• Stay up to date with sector trends and maintain a strong understanding of PCR’s existing (and target) supporters to create and implement products and experiences that motivate and inspire.
• Use feedback and data to spot opportunities for the constant improvement of fundraisers’ experience with PCR.
• Work to engage supporters beyond their initial activity, testing ongoing journeys and maximising their life-time value for PCR.

Teamwork

• Alongside line managers within the team, help to oversee the relevant day-to-day work of the Supporter Engagement Officer/ Assistants who are supporting your activities, to ensure effective delivery and collaboration.
• Contribute to team strategy and capacity planning.
• Work with the team to embed our agile ways of working, modelling the principle of collective responsibility.
• Contribute to the improvement of relevant processes & infrastructure to ensure efficiency, compliance & best practice.
• Attend and actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
• Model PCR’s organisational values: innovation, collaboration, accountability & empathy (championing the patient voice).

The Community Fundraising & Events Manager may also get involved with other work to support Public Fundraising activities as appropriate. Attendance will be required at weekend and evening events, for which TOIL will be given.

Skills and Competencies

Our ideal candidate would be proactive team player, with:

• A willingness to get stuck in, eagerness to learn and strong sense of personal accountability.
• First class relationship management skills, with an ability to build rapport and to choose the right method at the right time in order to inspire a range of audiences through great stewardship and storytelling.
• Great written and oral communication skills, and an ability to present PCR’s work confidently in front of an audience.
• Strong event and project management skills, including end-to-end planning, budgeting & results tracking.
• The ability to see opportunities and drive progress within existing activity – and finding our next successful ones!  
• Excellent organisational skills and the ability to juggle competing priorities, identifying the most valuable use of your time.
• An ability to oversee others’ work, to delegate effectively, and to give constructive feedback aligned with goals.
• Good attention to detail and IT Skills, with the ability to use relevant tools and a CRM database (training will be provided).
• A good understanding (or ideally experience) of community fundraising or similar peer-to-peer fundraising activity.
• A strong belief in the work we do at PCR, and a commitment to our values and mission.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a one two-stage interview process. The first interview will be online, and the second will be an in-person interview at our office in London.

For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Terms and Conditions

Job title: Advocate (Prison)

Reports to: Service Manager (Prison)

Direct reports: N/A
 

Start date: To be confirmed once vetting has been cleared

Salary: 31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week

Contract: Permanent

Location: HMP Bronzefield

Job Purpose

Women in Prison’s South London Women’s Hubs provide support and advocacy to women at different points of the criminal justice system – whether they are at risk of offending, serving a community sentence, or in custody and leaving prison. The primary purpose of this role is to work with women in custody, including on remand, offering support to prepare for release and connect them with vital community support services prior to and on release from prison.   

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy one to one and group support in prison, to women on remand in HMP Bronzefield, HMP Downview and HMP Send 
2. Development and maintenance of professional relations in prison and the community 
3. Ensure clear, timely and effective communication and record keeping 
4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development 
5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description

Research Initiatives Manager
£47,240 per annum plus excellent benefits
Hybrid working – London office and home-based
35 hours per week, full-time
Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and motivated Research Initiatives Manager to lead programmes that strengthen research capacity, capability and innovation across the paediatric workforce.

This is an exciting opportunity to join our Research and Evidence team and play a leading role in shaping the future of child health research. Working closely with senior clinicians, including the Officer for Research and the Officer for Genomics, you will lead a portfolio of projects and initiatives designed to support paediatricians in developing academic skills, engaging in research and preparing for emerging developments in healthcare, including genomic medicine.

Reporting to the Head of Research and Evidence, you will lead the delivery of  a range of research initiatives focused on building research capability across the profession and manage the RCPCH Genomics Programme. You will work collaboratively with colleagues, external partners, researchers, clinicians and funders to develop resources, events and programmes that support the paediatric workforce and improve outcomes for children and young people.

You will also manage a small team, oversee funded projects and represent the College across national research and genomics networks, helping to position RCPCH as a leading voice in paediatric research and innovation.

Key responsibilities include:

• Leading the delivery of research initiatives that strengthen research capacity and capability across the paediatric workforce
• Managing the RCPCH Genomics Programme and supporting the integration of genomic medicine into paediatric practice
• Developing and delivering educational resources, webinars, workshops, conferences and events relating to research and genomics
• Providing strategic project leadership to support paediatricians undertaking academic and clinical research
• Managing research funding and funded projects, ensuring strong governance, compliance and achievement of objectives
• Acting as operational lead for relevant committees, working groups and project boards, ensuring effective governance and reporting
• Building and maintaining relationships with clinicians, academics, funders, policymakers and external partners
• Representing the College on external committees, advisory groups, conferences and stakeholder forums
• Working with colleagues across the College to develop communication plans and promote research initiatives and opportunities
• Supporting the identification of funding opportunities and contributing to grant applications and income generation activities
• Deputising for the Head of Research and Evidence when required
• Managing and developing two direct reports to deliver high-quality outcomes across the programme portfolio

Essential skills and experience include:

• Postgraduate qualification or equivalent experience in a research, health sciences, life sciences, genetics or genomics-related field
• Strong understanding of the UK clinical research infrastructure and research funding landscape
• Experience managing research funding, funded projects, budgets and compliance requirements
• Experience developing funding bids, grant applications or research proposals
• Knowledge of child health research and the clinical academic environment
• Experience producing high-quality reports, briefing papers, presentations and communications for a range of audiences
• Experience building and managing relationships with academics, clinicians, committees and external stakeholders
• Strong programme and project management skills, with experience delivering complex initiatives and managing multiple priorities
• Excellent communication and influencing skills, with the ability to present complex information clearly and persuasively
• Experience working collaboratively across multidisciplinary teams and organisational boundaries
• Strong organisational skills, attention to detail and the ability to work independently

Desirable:

• Knowledge of research methodology and data analysis techniques
• Experience organising conferences, workshops, webinars or professional events
• Understanding of genomic medicine and its application within healthcare
• Knowledge of research governance, ethics, data protection and patient confidentiality requirements
• Experience working within healthcare, research, academic or professional membership organisations

The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in improving child health and supporting paediatricians across the UK and internationally. Through our Digital Health Programme, we are helping to ensure that paediatricians have the skills, knowledge and resources needed to embrace innovation and improve outcomes for children and young people.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. This role is based across our London office and home working, with two days per week in our London office and the remainder working remotely.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.

We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.

Closing date: 

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.

This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.

We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.

Key responsibilities:

1. Website Ownership & Performance Management

• Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.

• Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests

• Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.

• Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.

• Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.

• Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.

• Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.

• Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.

2. Agency & Supplier Management

• Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.

• Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.

• Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.

3. Team Leadership & Collaboration

• Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).

• Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.

• Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .

4. Data, CRM & Systems Integration

• Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.

• Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.

• Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.

Essential Skills and Experience

• Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.

• Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).

• Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.

• Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.

• People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.

• Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.

• Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.

• Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.

Desirable Skills and Experience

• Familiarity with online community/forum moderation and user engagement strategies.

• Prior experience working within the wider charity sector.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

First Interview will take place the w/c 14th September

The Senior Programme Manager will be responsible for  managing  FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London. 

About the role

This is a role for an experienced financial leader who can think strategically to ensure financial sustainability and resilience. You will enjoy being part of a mission driven team, be able to translate numbers into insight, and understand the importance of relationships, collaboration and trust.

Who We Are

Merton Connected strengthens the voluntary, community and faith sector and supports organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade, and deliver services including Healthwatch Merton, the Home Visits Library and Merton Giving, the borough’s place-based giving scheme. 

Our new 2025–2030 Strategy sets out a bold vision: A borough recognised for resilience, inclusion and community connection. To achieve this, we need strong internal foundations, and that includes a confident, people‑centred Finance Manager who can help us grow sustainably, work collaboratively, and prepare for the challenges facing the sector.

Our strategy commits us to being:

• A Convenor - bringing people together.
• A Capacity Builder - strengthening organisations.
• An Incubator - developing new ideas.
• An Amplifier - making community voices heard.

 To deliver this, we need financial leadership that is:

• Strategic but not disruptive
• Supportive, not siloed.
• Collaborative, not transactional
• Forward looking and resilient

You will help ensure Merton Connected remains financially strong, transparent, and sustainable for the future while maintaining excellent relationships with partners, funders, commissioners and community organisations.

KEY RESPONSIBILITIES

 Strategic Financial Leadership

• Support long term financial planning, scenario modelling, and risk management, including exploring income diversification.
• Ensure financial systems remain proportionate, efficient, and aligned with our strategic pillars.
• Help the organisation prepare for sector wide challenges such as rising demand, funding pressures, and increased complexity.
• Support the Quarterly Finance Sub Committee Meetings and attend Board Meetings

 Annual Accounts and Audit

• Prepare year‑end accounts in line with the Charities SORP.
• Work closely with auditors to ensure a smooth, timely audit process.
• Draft the financial commentary for the Trustees’ Annual Report.
• Ensure compliance with legal and regulatory requirements, including Charity Commission, Companies House, and HMRC.

Oversight of Day to Day Finance Operations

• Produce clear, accurate quarterly management accounts and cash flow forecasts with meaningful commentary.
• Work closely with the Assistant Accountant, providing them with support and direction.
• Maintain oversight of income, expenditure, payroll, reconciliations, and journals.
• Ensure robust tracking of restricted funds, project budgets, and grant reporting.
• Strengthen internal controls and financial procedures.

 Building Strong Relationships Across the Organisation

• Work collaboratively with department leads, supporting them to understand budgets and forecasts.
• Communicate financial information to colleagues and the Board in a clear, supportive, and accessible way.
• Contribute to a positive, team‑centred culture that reflects our values of Empowering, Collaborative and Inclusive.

 Customer relations with partners and funders

• Provide timely, accurate financial information for commissioners, funders, and partners.
• Build confidence with stakeholders through professionalism, clarity, and responsiveness.
• Support collaborative funding bids, shared investment pathways, and partnership‑led projects - aligning with our Convenor and Incubator roles.

 Support innovation and organisational development

• Work with Head of Operations to develop and embed robust and effective financial systems
• Help us test new approaches, pilot ideas, and strengthen our internal resilience.
• Ensure financial systems support accurate and timely information, as well as innovation and collaboration.
• Contribute to business planning, strategic development, and organisational learning.

PERSON SPECIFICATION

 Essential

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience producing management accounts and year‑end accounts in the charity sector.
• Strong understanding of restricted funds, project accounting, and the Charities SORP.
• Excellent communication and interpersonal skills - able to build trust with colleagues, trustees, and partners.
• A collaborative, team‑centred approach.
• Ability to think strategically and anticipate future challenges.
• Commitment to our values: Empowering, Collaborative, Inclusive.
• Ability to present reports to the Finance Sub Committee and Board
• Ability to represent the organisation with funders stakeholders when needed.
• Familiarity with MS Office applications including Word, Excel, Teams and Sharepoint
• Commitment to confidentiality, safeguarding, equality and diversity.

Desirable

• Experience in infrastructure, health, community, or multi funded charities.
• Familiarity with NHS/ICB (Integrated Care Board)  funded programmes or local authority contracts.
• Experience with cloud based accounting systems such as Xero, Sage or QuickBooks
• Understanding of the voluntary sector landscape and its emerging pressures.

Who This Role Is Perfect For

Someone who:

• Brings solid charity financial management and reporting experience.
• Enjoys being part of a friendly, purpose‑driven team.
• Communicates well with non‑finance colleagues.
• Can balance strategic thinking with hands‑on oversight.
• Values relationships as much as spreadsheets.
• Wants to help build a more resilient, connected, and inclusive Merton 

Terms and Conditions

Project: Breaking the Cycle of Domestic Abuse and Criminalisation             

Job title: Project Lead and Facilitator (Domestic Abuse)     

Reports to: Head of Justice Programmes

Direct reports: Project Administrator
Start date: To be confirmed

Salary:  £28,721.60 pro rata per annum (£35,902 FTE inclusive of £3,990 Southeast weighting)         

Working hours: 28 hours per week across 4 days

Contract: Fixed-term until 31st March 2029

Location: South London (Women’s Centre and community hubs)

Job Purpose

This role leads and delivers a trauma‑informed, co‑produced programme of group activities for women experiencing domestic abuse and in contact with the criminal justice system.

Key Responsibility Areas

1. Project leadership
2. Programme co-design
    
3. Group facilitation and delivery
    
4. Peer Mentor Development
    
5. Weekly drop in
    
6. Partnership engagement
    
7. Monitoring, evaluation and learning
    
8. Safeguarding and risk management

For the full job description, please see the Recruitment Pack

GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. This is an exciting opportunity to join GoodWork at a pivotal moment in our growth. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve. 

About the role 

This is a key strategic hire for GoodWork. As our Operations Manager, you'll play a central role in how the organisation runs, grows and delivers impact. Reporting directly to our CEO and joining our Leadership Team, you'll bring structure, pace and clarity across GoodWork, helping turn our strategy into effective day-to-day delivery.

You'll be the only person at GoodWork dedicated full-time to operations - plugged in to what's happening across every team, helping the CEO, trustees and staff connect the dots and making sure GoodWork runs coherently and efficiently. This is a broad, stretching role, but as we’re a small organisation, a lot of the job is rolling up your sleeves and getting stuck into the work yourself, and we're looking for someone who finds real satisfaction in both the bigger picture and the detail.

You'll have real ownership and influence across the organisation, including:

• Keeping GoodWork running brilliantly day to day, creating the conditions for our team, volunteers and young people to do their best work
• Leading core business operations across finance, planning, reporting and controls, working closely with our CEO, Treasurer and external accountants
• Helping shape how we work as a growing organisation, from people processes and onboarding to policies, culture and staff wellbeing
• Strengthening governance, risk and compliance - including Charity Commission and data protection requirements - and supporting the CEO and Chair to ensure the Board has the information, structure and assurance it needs
• Improving the systems, tools and ways of working that help GoodWork operate efficiently and professionally as we scale
• Driving cross-organisational projects and priorities, helping unblock issues, connect teams and make sure important work moves forward
• Contributing as a member of the Leadership Team to organisational strategy, annual planning and key decisions about GoodWork's next stage of growth
• Growing, over time, into a guardian of GoodWork's team culture as well as our operations - going beyond process and systems to help shape how it feels to work here

We’re a small team, which means we need everyone to pick up some admin. For this role, this will include managing our Shared Mailbox, processing DBS checks and keeping the office well stocked and organised. As GoodWork grows, we expect this role - and the wider operations function - to grow and evolve too, including the potential to build a small team around you in time.

As our first Operations Manager, you'll be building this function from the ground up. We'll work with you to prioritise what matters most, but we'll also expect you to bring initiative, judgement and high standards from the start.

What we're looking for

We're looking for someone who's excited by the chance to help build the operational engine of a growing, ambitious charity - someone who enjoys making organisations work better, brings structure, judgement and pace, holds a high bar for quality and follow-through, and is willing to roll up their sleeves to get things done.

You'll need to be a self-starter with a proactive, hands-on attitude who wants to get stuck in and solve problems as they arise. You don't need to have experience solving every issue that comes up, but you should be a generalist at heart, comfortable with uncertainty and learning as you go. A growth mindset is essential.

• Significant, hands-on operations experience in a small or growing organisation, ideally with exposure across finance, people, governance, systems and organisational planning
• The ability to take ownership of a broad brief, bring order to complexity and turn ideas into clear priorities, strong processes and tangible progress
• Good commercial and financial judgement, comfortable working with budgets, reporting, data and digital tools
• Excellent organisational and communication skills, including the tact, discretion and attention to detail needed to work with sensitive information, senior stakeholders and Board-level engagement
• A proactive, resilient and resourceful approach, with the maturity to be the operations lead in a small, fast-moving team
• A fast learner, able to build knowledge quickly, solve problems and move easily between strategic priorities and practical delivery

Just as important as your experience will be how you work. We're looking for someone who's motivated by mission, energised by growth and comfortable playing a visible, trusted role at the heart of the organisation. You won't need experience in the early careers, youth or education sector, but you will need to connect with GoodWork's purpose and show real commitment to helping us increase opportunity for young people from underserved communities.

We work with a diverse group of young people from underserved communities. We particularly encourage applications from minoritised ethnic candidates and those who have lived experience relevant to our programme, particularly non-graduates and those from lower socioeconomic backgrounds.

Key Info

• Full time (37.5 hours per week).
• Permanent contract, ideally starting by mid to late October 2026.
• Salary: £39,520 annually with 4% employer pension contribution.
• Hybrid (London), 3 days a week in-person with the team at GoodWork HQ, Warren Street.
• 25 days holiday per year, plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
• Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
• We are unable to sponsor visas, applicants must have the right to work in the UK.

Life at GoodWork: 

Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:

• Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
• Access to individual coaching to support professional development with qualified coaches, through our corporate partners
• Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
• Access to our Employee Assistance Programme with Health Assured
• Enhanced Maternity and Shared Parental Leave, after a year’s service
• A dog-friendly office 
• The option to work up to two weeks a year ‘super remote’ (from anywhere)
• A values and mission driven team (find out more about our values here) and the opportunity to be part of shaping a rapidly growing organisation

Please apply via our website no later than 9am on 19 August 2026.

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Clolsing date:  Tuesday 30th June at 11pm

Interview date: Friday 10th July

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Please see attached job description for full details. 

VISION AND MISSION Waverley Abbey is a new spiritual home for a rising generation, based in one of England’s oldest places of Christian prayer, mission and justice. Today, we fire up believers and tool up leaders to play their part in the renewal of faith in the nation and around the world. We are a house of prayer, providing practical education, exceptional hospitality and sparking innovative enterprise. From the first Cistercian monastery in England to the global ministry of Every Day with Jesus, Waverley Abbey has been a place of Christian prayer, mission and justice for over 1,300 years. Now, in partnership with 24-7 Prayer, we are building a new kind of Abbey: a new spiritual home for the nation and a hub that awakens a generation to transform the story of our times through the Gospel of Jesus Christ.

VALUES & CULTURE Our team really is something special. Our people are gold. Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us. But, however wonderfully different we all are, there are five things we’ve got in common, and they are the Waverley Abbey values. Our values are the key to what makes our culture so unique; they’re a reflection of who each of us is and they’re embedded in everything we do. OUR VALUES Integrity Compassion Selflessness Transformational Celebration SO WE EMPLOY AUTHENTIC, SELFLESS, COMPASSIONATE, TRANSFORMATIONAL AND FUN PEOPLE!

JOB PURPOSE This is an exciting senior leadership role with the opportunity to shape how Waverley Abbey tells its story, grows its reach and engages people with its vision. The Head of Marketing and Communications will provide strategic, creative and inspiring leadership across all aspects of marketing, communications, brand and digital engagement. Working across the breadth of Waverley Abbey — including the college, house, House of Prayer, events, hospitality, fundraising and the wider estate — the postholder will develop clear and compelling communication that strengthen our brand trust, reach new audiences and support sustainable revenue growth. This role will ensure that our communications reflect the quality, warmth and bold ambition of Waverley Abbey. You will be a talented and experienced marketing professional, an exceptional leader who mines the gold in others, and an experienced AI champion with a bold vision to play your part to see the Gospel of Jesus transform a generation.

KEY RESPONSIBILITIES Strategic Marketing Leadership

> Develop and lead an ambitious, integrated marketing and communications strategy to support and supercharge Waverley Abbey’s vision, organisational priorities and income objectives.

> Translate organisational strategy into clear annual marketing plans, campaigns, priorities and measurable outcomes, and deliver those plans on time every time.

> Work closely with leaders across the college, House of Prayer, house and estate, hospitality, events, fundraising and other areas to understand their audiences and develop effective marketing responses.

> Significantly grow market share by connecting and building brand trust with new audiences, markets and opportunities to extend Waverley Abbey’s reach and influence.

> Champion and implement AI effectively and wisely to at least 10x our marketing output.

> Ensure marketing activity is focused, coordinated and capable of delivering both immediate results and long-term brand growth. Brand Leadership and Storytelling

> Deliver daily brand and individual stories above the line to build Waverley Abbey awareness, authority and trust. Champion excellent storytelling that communicates the impact of Waverley Abbey through the lives, experiences and communities impacted by our work.

> Lead and be principle guardian of the Waverley Abbey brand and sub-brands.

> Develop a clear, compelling and consistent brand story that captures the heritage, vision, breadth and future direction of Waverley Abbey.

> Ensure the brand is expressed consistently across all communications, campaigns, publications, digital platforms, signage and visitor touchpoints.

> Oversee the development and implementation of brand guidelines and support colleagues to apply them consistently and confidently.

> Protect and strengthen the reputation of Waverley Abbey; identifying, proactively managing and responding appropriately to potential risks. Campaigns, Audience Growth and Engagement

> Lead integrated fundraising campaigns that increase awareness, engagement, participation and income from core and new audiences.

> Develop targeted approaches for student recruitment that increase our HE student enrolments year on year on year, and provide a significantly growing ‘front door’ of non-HE students and trainees via a ‘digital university’.

> Significantly grow house, event and retreat guests to maximum capacity.

> Ensure campaigns are creative, audience-focused, aspirational and informed by meaningful data.

> Establish a clear annual marketing and communications plan aligned with organisational priorities — and deliver on time, every time.

> Strengthen the organisation’s ability to acquire new audiences while deepening engagement with existing supporters, students, guests, customers and partners. Digital Marketing and Content >Deliver the effective and wise use of AI to 10x our marketing output.

> Provide leadership for Waverley Abbey’s websites, social media channels, email communications and wider digital presence.

> Effectively be able to spin-up world class UX websites and apps in short timescales.

>Develop a digital-first approach that makes maximum use of content, video, photography, social media, search, email and emerging platforms.

>Oversee the planning and production of high-quality content that is engaging, market-leading and consistent with the Waverley Abbey voice.

> Ensure the best UX on all websites and that digital platforms are accurate, accessible, engaging, easy to navigate and optimised for search.

>Use analytics and audience insight to improve campaigns and tactics.

>Always be exploring new digital opportunities that could significantly increase Waverley Abbey’s reach and impact. Communications and Public Relations

> Lead Waverley Abbey’s external communications, media relations and public relations activity.

>Develop proactive opportunities to raise the profile of Waverley Abbey locally, nationally and within relevant Christian, educational and hospitality networks.

>Oversee press releases, media statements, articles, briefing materials and external announcements.

>Build strong and constructive relationships with journalists, media partners, influencers and other key stakeholders.

> Lead communications planning during sensitive or high-profile situations, working closely with the CEO and relevant senior leaders.

> Ensure Waverley Abbey communicates with clarity, confidence and integrity. Fundraising and Partnership Communications

> Work in close partnership with fundraising colleagues to develop compelling cases for support, campaigns and supporter communications.

> Ensure fundraising materials communicate Waverley Abbey’s vision, need and impact with clarity.

> Support the development of strategic partnerships that increase the organisation’s profile, influence and reach.

> Create high-quality communications resources for funders, donors, partners, churches and other key stakeholders. Team Leadership and Development

> Lead, inspire and develop a high-performing Marketing and Communications team in collaboration with the Senior Marketing Manager.

> Create a collaborative, creative and supportive culture in which team members are trusted, equipped and accountable.

> Set clear objectives and priorities for the team, ensuring workloads and resources are managed effectively.

> Provide regular one-to-ones, feedback, coaching, development conversations and performance reviews.

> Support the personal and professional development of direct reports, identifying opportunities for growth and increased responsibility.

> Commission and manage freelancers, agencies and specialist suppliers where appropriate.

> Build positive and productive relationships across the organisation, enabling the Marketing and Communications team to operate as a trusted strategic partner. Planning, Budgets and Performance

> Manage the Marketing and Communications budget responsibly, ensuring effective use of resources and demonstrable value — always within budget.

> Establish clear measures of success across brand awareness, audience growth, engagement, recruitment, conversion and income.

> Provide regular performance reports, insight and recommendations to the CEO and Executive Team.

> Use data, audience research and market insight to inform decisions and continually improve performance.

> Manage multiple projects and priorities effectively, ensuring high quality work is delivered on time and within budget. Data and Compliance

> Ensure marketing communications comply with UK GDPR, data protection, consent and privacy requirements.

> Maintain professional, ethical and legally compliant standards across all communications activity. Leadership and Organisational Contribution As a senior Executive member at Waverley Abbey, the postholder will:

> Contribute actively to organisational strategy, planning and decision-making.

> Build strong relationships across all areas of Waverley Abbey and work generously across organisational boundaries.

> Model leadership that is clear, courageous, compassionate and accountable.

> Champion a culture of excellence, collaboration and continuous improvement.

> Embody Waverley Abbey’s values of Integrity, Compassion, Selflessness, Transformation and Celebration.

> Act as an ambassador for Waverley Abbey, representing the organisation externally and internally confidently and professionally.

> Undertake other reasonable duties consistent with the seniority and purpose of the role.

PERSON SPECIFICATION Experience — Essential

> Significant senior-level experience in marketing, communications or brand.

> A strong track record of developing and delivering successful marketing and communications strategies.

> Experience of leading integrated campaigns across digital and traditional channels.

> Demonstrable success in growing audiences, increasing engagement and delivering measurable organisational outcomes.

> Experience of leading, managing and developing a marketing or communications team.

> Strong experience of AI, digital marketing, content strategy, social media, websites, email marketing and audience analytics.

> Experience of working effectively with senior leaders and providing trusted strategic advice.

> Experience of managing budgets, agencies, suppliers and multiple projects.

> Experience of using data insight to evaluate performance and make decisions.

Experience — Desirable

> Experience within a complex, multi-product environment — charity, Christian organisation, education provider or hospitality organisation.

> Experience of student recruitment, fundraising communications, events marketing or customer acquisition.

> Experience of working across an organisation with several distinct audiences, services or brands.

Knowledge and Skills — Essential

> Excellent strategic thinking, with the ability to translate vision into focused and achievable plans.

> Exceptional written and verbal communication skills.

> Strong creative judgement and the ability to recognise and develop compelling stories.

> A sophisticated understanding of brand, audience development and customer journeys.

> Excellent leadership and people-management skills.

> Strong project-management and organisational skills, with the ability to balance strategic leadership and practical delivery. > Commercial awareness and an understanding of how marketing supports organisational growth and income generation.

> Confidence in analysing data, measuring impact and presenting clear recommendations.

Knowledge and Skills — Desirable

> A relevant degree or professional marketing qualification.

> Membership of the Chartered Institute of Marketing.

> Working knowledge of content management systems, customer relationship management systems, email marketing tools and creative software.

> Understanding of the UK higher education landscape.

Personal Qualities The successful candidate will be:

> An imaginative and ambitious leader who is excited by the opportunity to build something significant.

> A gifted storyteller who communicates with clarity, warmth and authenticity.

> Strategic and creative, while also able to bring structure, focus and delivery.

> Collaborative, generous and able to work effectively with colleagues holding different responsibilities and perspectives.

> Emotionally intelligent and confident in navigating complexity.

> Proactive, resourceful and comfortable taking appropriate initiative.

> Committed to excellence without losing warmth, humanity or perspective.

> Resilient, adaptable and able to respond positively to change.

> Personally aligned with the Christian vision and values of Waverley Abbey. Occupational Requirement There is an occupational requirement for the postholder to be a practising Christian. The successful candidate will be expected to affirm Waverley Abbey’s Statement of Faith, participate in the prayer life of the organisation and conduct themselves in a way that is consistent with its Christian ethos and values. This requirement is applied in accordance with Schedule 9 of the Equality Act 2010. Additional Requirements

> Flexibility to work occasional evenings and weekends in support of significant events, campaigns or organisational activity. > Willingness to travel occasionally for meetings, events and partnership activity.

> This job description reflects the current requirements of the role. It may be reviewed as Waverley Abbey develops, following consultation with the postholder. 

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This is a pivotal role, at a pivotal moment for us. We are entering a critical growth phase, which includes rapidly expanding our own operations and managing significant external partnership. As Head of Finance & Systems, you will be accountable for ensuring we have the right systems and structures in place to grow at pace without detriment to good governance.

The purpose of this role is to lead on our finance strategy, and ensure all of our systems, reporting and processes are helping to drive forward the charity and deliver on our objectives at scale. You will work closely with the Chief Executive and Directors to ensure that financial planning is effective and supported by accurate data analysis. You will report directly to Trustees as required and ensure that the highest standards of transparency and probity are maintained. 

You will be joining the team during a period of growth in the size and complexity of our delivery. We currently have 24 employees and anticipate growing significantly in the next twelve months. You will have a crucial role in shaping our systems and processes to ensure we can scale effectively, both our existing programmes and a new membership-based programme that is in development. We’re looking for an experienced finance professional with an interest in effectively using technology and systems to drive efficiency, without compromising on accuracy or compliance. 

You will oversee all financial administration, ensuring this is carried out proficiently and in line with all legal and regulatory requirements, including ultimate responsibility for ensuring that all statutory filings are made accurately and on time. Your role will also encompass ensuring that we operate within legal & regulatory frameworks and stay up to date with changes in relevant legislation.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.  

Key responsibilities:

• Developing a comprehensive financial strategy that supports the delivery of the charity’s objectives and activities.

• Have ultimate oversight of the external audit and production of the statutory accounts, supported in delivery of this by the book-keeper.

• Produce the monthly management accounts and bespoke financial reports—including accurate forecasting, restricted fund tracking, and variance analysis—ensuring decision-makers have clear, actionable data.

• Forecasting cash flow and managing the treasury position.

• Manage the contract and performance of the bookkeeper  and outsourced payroll providers; setting strict monthly closing deadlines, enforcing data accuracy, and ensuring they deliver a clean trial balance for management accounting.

• Oversee sound financial administration, management and governance across the organisation, ensuring robust financial controls in place and operating effectively.

• Provide leadership and guidance to all things finance related, providing mentoring and support to the team, and coaching on financial awareness. 

• Accountability for monitoring that the organisation’s services are, and will, run to budget, supporting budget holders and reporting promptly on risks 

• Support the Partnerships & Impact team and Programme Managers with financial inputs to funding proposals and ensure restricted funds are used in compliance with grant conditions.

• Developing our systems strategy, including reviewing suitability of our current systems (Quickbooks for accountancy, Beacon CRM, PLEO for expenses management, Survey Monkey for data collection etc. ) and ensuring optimal use of systems, maximising automation, and using AI where appropriate.

• Constantly seeking to develop and improve the organisation’s financial systems, policies and procedures to promote dynamic, best practice and up-to-date application of tools, systems and approaches

• Supporting the organisation’s data governance by ensuring financial systems (e.g., Quickbooks, payroll, expenses) are secure, compliant, and integrated in line with data protection principles.

• Leading an effective risk management process.

• Ensuring the organisation’s compliance with charity law, in accordance with the Charity Commission in England & Wales and all financial reporting requirements.

Essential Skills & experience:

• Charity Finance Experience: Practical, senior-level experience working within a UK non-profit finance function, including a strong working knowledge of the Charities SORP and accounting for restricted vs. unrestricted funds.

• Hands-on Management Accounting: Proven experience independently producing monthly management accounts, cash flow forecasting, and variance analysis from scratch.

• End-to-End Audit Management: Experience preparing year-end audit files, reconciling balance sheet control accounts, and acts as the primary point of contact for external auditors.

• Accountancy Qualification: Full or partial qualification through an accredited body (ACCA, CIMA, ACA, CIPFA). 

• Tech Literacy & Data Reconciliation: Comfortable troubleshooting and navigating modern finance tech stacks (e.g., Xero, Pleo) and pulling financial data/reports from a CRM system (e.g., Beacon).

• Vendor & Staff Management: Experience supervising junior staff (or office managers) and actively managing the performance, timelines, and accuracy of outsourced providers (e.g., bookkeeping and payroll).

Desirable skills & experience

• Systems Implementation: Past experience project-managing a software migration or building native integrations/automations between a CRM system and accounting software.

• Broader Operations/HR Exposure: Basic familiarity with HR administration, GDPR workflows, or managing organizational risk registers in a small team environment.

• Sector Passion: A demonstrable interest in food education, children’s health, or food systems.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. 

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 7 weeks

First interviews will be held 1st -4th September

Coeliac UK is seeking an experienced, strategic and hands-on Head of Marketing to lead our marketing function and help drive audience growth, engagement and organisational impact.

Job Title: Head of Marketing
Contract Type: Permanent
Hours: Full-Time 35 hours per week.
Location: Head Office, High Wycombe (hybrid working available, minimum of 1 day in the office)
Salary: £57,828 per annum
Salary Band: Specialist (SP2.5) 
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 11:59pm 23rd August 2026 (early applications may be reviewed as received)

Reporting to the Chief Engagement Officer, you will develop and deliver our marketing strategy, brand and annual marketing plan, ensuring all activity is insight-led, measurable and aligned to our organisational priorities. As both an inspiring leader and an active practitioner, you will lead a high-performing team while personally delivering major campaigns, organisational change programmes and complex marketing initiatives. Working collaboratively across the Audience Engagement Directorate and the wider charity, you will ensure marketing plays a central role in achieving our strategic objectives, while acting as the guardian of the Coeliac UK brand and ensuring excellence and consistency across every audience touchpoint.

Key Responsibilities:

• Develop and deliver Coeliac UK's multi-year marketing strategy, ensuring it supports organisational priorities, audience growth and income generation.
• Own the marketing operating model, including campaign intake, editorial governance and prioritisation
• Act as guardian of the Coeliac UK brand, ensuring consistent application of brand identity, tone of voice, messaging and visual standards across the organisation.
• Work closely with the Head of Digital to ensure integrated audience journeys across digital and offline channels.
• Lead, coach and develop a high-performing marketing team, creating a culture of collaboration, accountability and continuous improvement.
• Personally lead major marketing projects and strategic change programmes where senior expertise, judgement or cross-organisational coordination is required.
• Oversee development of organisational publications and major marketing assets, ensuring quality, consistency and effectiveness.

About You:

We are looking for an inspiring and strategic marketing leader with strong editorial and audience engagement skills. The ideal candidate will have:

• Significant experience in a senior marketing leadership role.
• Demonstrable success developing and delivering integrated marketing strategies that achieve measurable organisational outcomes.
• Strong experience of brand development, positioning and audience engagement.
• Experience leading multi-channel marketing across digital and offline channels.
• Experience leading and developing high-performing marketing teams.
• Strong understanding of CRM, audience segmentation, analytics and marketing performance.
• Experience managing marketing budgets and external suppliers.
• Proven ability to lead complex cross-organisational projects.
• Experience building effective relationships across multiple stakeholders.

About Coeliac UK:

Coeliac disease is a serious autoimmune condition that turns eating – one of life’s simplest pleasures – into a daily challenge. When it goes undiagnosed, it can damage long-term health and make every meal a source of uncertainty. Even with a diagnosis, coeliac disease can affect confidence and freedom – the freedom to eat safely, to socialise without fear, and to live without limits. Right now, the only treatment is a strict gluten free diet.

For nearly 60 years, Coeliac UK has been the trusted voice and driving force for everyone affected by coeliac disease, including those who don’t yet know they have it. We’re campaigning for change, breaking down barriers to diagnosis, improving healthcare, and ensuring safe, affordable gluten free food for all.

Closing date: 11:59pm Sunday 23rd August 2026
First stage interviews: 2nd September

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

At St Leonard’s Hospice, we are looking for a skilful communicator to lead our Communications team as Head of Communications. Building the charity’s brand and driving audience engagement, this roleis the strategic lead for communications at the Hospice, from clinical services to income generation.

This role is key to the Hospice achieving its aims to:

• Provide accessible services that meet the needs of our local community
• Improve public policy on, and raise awareness of, palliative and end-of-life issues
• Build partnerships that improve the quality of care and secure the Hospice’s future

The Head of Communications is intended to work collaboratively with other leadership roles across the Hospice to develop and implement an insight-based, audience-focused communications strategy to engage our three key audiences:

• Referral partners in the healthcare system
• Patients, families and carers who can benefit from Hospice services
• Members of the public who can enable our work through volunteering, donating and fundraising

To fulfil the Head of Communications role, you will need:

• Significant experience planning, delivering and evaluating communications strategy
• A proven track record of delivering impactful campaigns
• Strong leadership and management skills
• The ability to communicate complex messages sensitively and appropriately to a range of audiences

What’s in it for you:

• Flexibility for a great work/life balance
• Generous annual leave entitlement of up to 41 days
• Attractive pension schemes
• Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts
• Opportunities to grow your skills and career
• Free onsite car parking
• A supportive and friendly working environment

This is a full-time role, working 37.5 hours per week, usually Mon-Fri though occasional evening and weekend work will be required. This role supports working from home, though a regular presence on site at the Hospice is essential. The salary band for this role is £49,647 to £56,842 per annum.