Mental health advocate jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a compassionate, highly motivated individual with experience in addiction recovery, behaviour change, wellness, and/or mental health to join our small, passionate team.
Role details: Full-time (30–37.5 hrs available) | £24,784–£28,734pa | Home-based, equipment supplied | 27 days leave + Christmas Eve, rising to 31 max | Now Pensions | EAP with Health Assured | Permanent, subject to probation.
You'll support volunteer facilitators and partners to grow SMART Recovery meetings across the South of England (excluding London), making our 4-Point Programme(s) more accessible to people managing addictive behaviour(s):
- South East: Berkshire, Buckinghamshire, East Sussex, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey, West Sussex
- South West: Bristol, Cornwall, Devon, Dorset, Gloucestershire, Somerset, Swindon, Wiltshire
Applicants must reside in the South of England, excluding London.
Job share considered: One employee can cover both regions, but we're open to a job share, i.e. one person for the South East 3 days per week, another for the South West. If full-time or dual-region work isn't feasible, please still apply.
What you'll need:
- Hands-on experience facilitating groups/meetings and an understanding of great facilitation.
- General awareness of addiction recovery and/or our 4-Point Programme(s); being a qualified SMART Recovery or SMART Family & Friends Facilitator, or former participant, is an advantage.
- Ability to bring people together, champion our mission, and create a safe, empowering space for growth and recovery.
- Strong presentation skills that engage, inspire, and inform, with volunteers, via Zoom training, or partners.
- Willingness to grow our footprint, diversify partnerships, and encourage uptake, including representing UKSR at events and conferences.
- Ability to work autonomously to a high standard.
- Stable internet connection and dedicated work space.
- Valid UK driving licence and a car for regular regional travel.
We welcome applicants with lived experience of addiction, your own journey or closeness to someone else's, bringing empathy, authenticity, and deep respect for others' experiences.
You'll be self-motivated, highly organised, able to manage time, workload, and travel independently, and skilled at uplifting and empowering others. Also with the emotional intelligence to support people who've faced adversity within clear professional boundaries.
Essential experience:
- Working with individuals/professionals in a relevant sector (addiction services, behaviour change, wellness, mental health).
- Supporting and developing volunteers.
- Delivering training, ideally in peer-support or recovery settings.
- Building strong working relationships with relevant organisations.
- Giving/receiving feedback and reflective practice.
You'll also contribute to key projects shaping SMART Recovery's future, so project management skills are required Particular interest in training and programme quality, volunteer management, social media/marketing, or business development can be developed as part of your role.
As a home-based role, you'll build meaningful relationships remotely, via email, phone, and video calls, bringing energy and adaptability to make remote working feel personal and productive. Regular travel across your region(s) is essential, visiting meetings and partners and supporting facilitators.
It is essential that you live in the South of England (excluding London).
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legal Officer, Immigration Law Practitioners’ Association (ILPA)
Job Title: Legal Officer
Organisation: ILPA
Contract: Permanent
Salary: Up to £36,000 per annum
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Application Deadline: 4 September 2026
Job Description
About ILPA:
The Immigration Law Practitioners’ Association (ILPA) is the leading professional membership body for practitioners working in immigration, economic migration, asylum and nationality law. ILPA works across the full breadth of immigration law and policy including asylum and refugee protection, detention and removals, legal aid and access to justice, tribunals and appeals, and economic migration and sponsorship policy.
We exist to promote and improve the law and practice of immigration, economic migration, asylum and nationality law and to ensure that policy and legislation are informed by evidence, expertise and the lived experience of those affected.
Legal Officer:
ILPA is recruiting a Legal Officer to support delivery of ILPA’s legal and policy work, undertaking detailed legal analysis, parliamentary support and member engagement. The role will sit horizontally alongside an existing Legal Officer post.
What we are looking for:
We are seeking candidates who bring:
- Strong expertise in UK immigration, economic migration, asylum and nationality law
- Excellent legal and policy analysis and drafting skills
- A commitment to improving law, policy and practice
- The ability to work collaboratively in a small, expert team
The role offers the opportunity to influence national debate, work closely with leading practitioners and contribute meaningfully to the development of immigration law and policy.
Why work at ILPA
- National profile and respected reputation
- High-impact policy and legal work
- Flexible and supportive working culture
- Collaborative, expert-led organisation
Job Description
Purpose of the role
The Legal Officer will play a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality law.
Working under the direction of the Director of Policy and Advocacy, the post holder will engage in detailed legal and policy analysis, support parliamentary and influencing activity, support legal project delivery, and contribute to high-quality information and engagement for ILPA members. The Legal Officer will need to work reliably and flexibly across a broad range of legal and policy issues, often at short notice.
The Legal Officer will also work with the Director of Strategic Litigation and Advice where legal policy and strategic litigation intersect.
Key responsibilities
1. Legal and policy analysis
- Produce high-quality analysis of immigration, economic migration, asylum and nationality law and policy.
- Monitor developments in legislation, case law and policy, including secondary legislation and guidance.
- Prepare written briefings, updates and summaries for members, trustees and external stakeholders.
- Support the Director of Policy & Advocacy in the development and delivery of ILPA’s legal strategy.
2. Parliamentary and influencing work
- Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.
- Draft consultation responses, briefings and evidence submissions.
- Assist in engagement with parliamentarians, officials, peers and external organisations.
- Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.
- Contribute to ILPA’s influencing activity through written and oral advocacy.
3. Member engagement and sector support
- Liaise with ILPA members to gather evidence and practice insight to inform policy positions.
- Support ILPA’s thematic working groups, including attending meetings and progressing agreed actions.
- Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues, and escalating complex queries as needed.
- Promote knowledge-sharing across the immigration and advice sector.
- Prepare agendas and papers for meetings, and take/circulate minutes and actions points.
4. Legal project delivery
- Ensure project outputs are delivered on time and to the required standard.
- Contribute to monitoring, evaluation and funder reporting where required.
- Provide general administrative support to the legal team, including coordination for external meetings, taking and sharing minutes, organising correspondence, and storing materials timely and safely.
5. Information management and publications
- Ensure legal and policy information is accurately stored, organised and retrievable.
- Work with the Content and Communications Manager to ensure accuracy and clarity of published legal content, and draft the legal section of ILPA’s weekly newsletter, and parts of the Annual Report.
6. Organisational contribution
- Support cross-team working with training, content and litigation colleagues.
- Contribute to organisational planning, learning and continuous improvement.
- Undertake other duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Director of Policy & Advocacy
Key working relationships:
- Legal Officer
- Legal Project Officer
- Director of Strategic Litigation and Advice
- Content and Communications Manager
- Training Manager
- Membership Engagement Manager
- Chief Executive and Trustees
Person specification
Essential
- Appropriate post-qualification experience in UK immigration, asylum and nationality law, or equivalent expertise demonstrated through substantial legal practice or policy work at an equivalent level;
- Substantial knowledge and experience of UK immigration, economic migration, asylum and nationality law;
- Strong legal and policy analysis and drafting skills;
- Ability to communicate complex legal information clearly;
- Experience of parliamentary or government engagement;
- Excellent organisational skills and ability to manage a high volume of work, competing deadlines, and shifting priorities in a fast-paced environment;
- Experience of member, stakeholder or practitioner engagement;
- Ability to work independently and collaboratively with partners across the sector;
- Commitment to ILPA’s charitable objectives.
Desirable
- Knowledge of parliamentary process and legislative scrutiny;
- Experience supervising or supporting junior colleagues;
- Experience of project management or grant-funded work;
- Experience of using different software, including WordPress, Salesforce and Campaign Monitor.
How to apply
To apply, please complete:
- ILPA Application Form
- ILPA Equalities Monitoring form
And submit these with your CV to our recruitment email address. Please see our website (linked) for full details on how to submit your application and our contact for this job ad.
This vacancy advert may be taken down from our job board earlier than the stated deadline if a high standard of applications is received.
We welcome applications from everyone and particularly encourage applications from people whose backgrounds, experiences or circumstances are under-represented in our workforce, including people with lived experience of migration and people with a disability. We are committed to building a diverse and inclusive workforce, including at senior grades. To reduce bias in our shortlisting process, ILPA operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments to the process, please get in touch.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be Hope4's lead officer for homelessness prevention, coordinating community based early identification, intervention and partnership responses across Rugby to prevent homelessness before crisis occurs?
Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple disadvantages? If so, Hope4 has an exciting opportunity, as we are seeking a Community Homelessness Prevention Lead to join our team and play a central role in delivering homelessness support services in Rugby. Hope4 aims to end homelessness and food poverty one person at a time and we need an ambitious, compassionate person to help us reach that goal. This is your chance to play a part in the fundamental change we are striving to achieve.
What will I be doing as Community Homelessness Prevention Lead at Hope4?
You will lead Hope4's community homelessness prevention programme, identifying people at risk of homelessness at the earliest opportunity and coordinating timely interventions that prevent homelessness, tenancy breakdown and rough sleeping.
Key Responsibilities:
- Leading Hope4's homelessness prevention service, supporting individuals and households at risk of homelessness.
- Managing a caseload and delivering effective prevention-focused interventions and housing sustainment support.
- Developing and coordinating Hope4's Early Warning Network, increasing early identification of homelessness risk across Rugby.
- Overseeing referral, triage and assessment processes to ensure timely and appropriate responses.
- Building and maintaining effective partnerships with statutory, voluntary and community organisations.
- Promoting lived experience involvement and ensuring services are informed by client feedback and co-production principles.
- Delivering homelessness prevention awareness, training and community engagement activities.
- Monitoring performance, outcomes and impact, producing reports for management, funders and stakeholders.
- Maintaining accurate records and working in accordance with safeguarding, GDPR and Hope4 policies and procedures.
- Acting as an ambassador for Hope4 and contributing positively to the wider organisation.
About you:
We are looking for an experienced, compassionate and proactive individual with a strong understanding of homelessness and social exclusion. You will have experience supporting people with complex needs, building effective partnerships and delivering person-centred interventions. Above all, you will share Hope4's commitment to preventing homelessness and helping people achieve lasting change.
About us:
Hope4 works to address homelessness and food poverty across Rugby through the Hope Centre and Rugby Foodbank. We provide practical support, advice, advocacy and personalised interventions to help people move towards sustainable independence.
The charity was founded on Christian principles by the local churches and works to address homelessness and food poverty in Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background.
Our Values: Community, Compassion, Respect, Integrity, Faith, and Hope
Why join Hope4?
- Be part of an organisation making a real difference in Rugby.
- Help shape an innovative homelessness prevention programme.
- Work alongside a passionate and supportive team.
- 28 days of annual leave including bank holidays, increasing with length of service.
- An additional day of annual leave for your birthday.
- A central Rugby office location, close to shops, restaurants, and transport links.
See attached person specification for more details and shortlisting minimum criteria.
Please note: We reserve the right to close this vacancy before the advertised closing date if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible.
Hope4 is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those with lived experience of homelessness, housing insecurity or other forms of social exclusion.
The client requests no contact from agencies or media sales.
Communications & Engagement Officer
Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata
Help tell stories that change lives.
For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.
We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.
This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.
If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.
What you'll do
· Lead our social media, website and digital communications activity
· Create compelling content that showcases the impact of our work
· Develop supporter and donor communications, including newsletters and campaigns
· Support fundraising activities and community events
· Help grow awareness of our advice services, café and room hire facilities
· Manage room hire enquiries, bookings and customer communications
· Produce reports and insights using our CRM and database systems
· Provide administrative support, including meeting minutes and office duties
· Work collaboratively with colleagues across the organisation
About You
We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.
You'll bring:
· Experience delivering successful communications and engagement activities
· Excellent written and verbal communication skills
· Experience creating content for websites, social media and email marketing
· Strong stakeholder engagement and relationship-building skills
· Experience using CRM systems and digital platforms
· Good organisational and project management skills
· The ability to work independently and manage competing priorities
· A commitment to treating people with dignity, empathy and respect
Experience within the charity, community or voluntary sector would be beneficial but is not essential.
Why Join Huddersfield Mission?
· Be part of a respected local charity making a real difference in people's lives
· Fixed daytime working hours with no evening or weekend requirement
· Opportunity to shape and develop a newly reconfigured role
· Employee Support Scheme
· Stakeholder pension and life insurance
· Ongoing training and professional development
· Potential for additional hours in the future
Working Environment
Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.
We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.
Closing Statement
If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.
Join us in helping to serve people and change lives.
The client requests no contact from agencies or media sales.
We are recruiting for a Children and Young People’s Independent Sexual Violence Advocate (ChISVA) to support and empower young survivors of sexual violence and abuse.
The ChISVA will provide information, support, advice and advocacy to children and young people who have experienced sexual assault or sexual abuse in Cambridgeshire and Peterborough. The post holder will deliver child-centred support to young survivors and non-abusing care givers around criminal justice processes, wellbeing, education and safety, while ensuring child protection procedures are followed at all times.
The post holder will work closely with other agencies such as Social Care, the Police, Education, the Crown Prosecution Service (CPS) and voluntary sector organisations to ensure that children and young people are kept safe and are well supported. They will prioritise, assess, plan, evaluate and deliver all relevant aspects of support to an agreed and expected high standard.
This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the criminal justice system.
For more information and to apply for the role, please click on the 'Redirect to Recruiter' button to visit our website where you will find all the documents and details required.
Providing specialist emotional, therapeutic and advocacy support to women and girls across Cambridgeshire impacted by sexual violence and abuse.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.
The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.
The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.
This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.
Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years
Key responsibilities:
Outreach & Engagement
- Deliver assertive outreach across Surrey providing a person centred and trauma informed approach to clients referred into the project.
- To work with clients in the community using a safe, risk assessed approach. Working collaboratively with other practitioners to best support the needs of the client.
- To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
- To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
- Work with clients to develop an action plan that best fits their current needs, identifying any barriers and be proactive in supporting them to achieve their goals.
- Undertake continuous assessments with all clients, monitoring their well-being and development through the use of, but not limited to, GAD7, PHQ9, impact reporting and individual case studies.
- Engage service users who may be resistant or disengaged from traditional support services.
Safeguarding & Risk Management
- Identify, assess, and respond to safeguarding risks.
- Develop and implement risk management and safety plans in collaboration with service users.
- Act promptly on safeguarding concerns in line with company and local authority procedures.
- Work closely with police and safeguarding teams to protect victims.
Case Management
- To record and maintain accurate and comprehensive client case notes on our database. Including ensuring all project monitoring material is completed within set timeframes and reported to management.
- Complete needs assessments and co-produce support plans tailored to individual needs.
- Monitor progress and adjust interventions accordingly.
Multi-Agency Working
- Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences).
- To facilitate joint working with other support services to tackle any barriers, including Housing; Health; Social care; Domestic abuse; Drug and Alcohol and Criminal Justice.
- Advocate on behalf of clients to access services, housing, and support.
Working Conditions
- Regular lone working and community-based visits, including high-risk environments.
- Flexible working hours, which may include evenings and weekends.
- Requirement to follow all health and safety and lone working procedures.
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
The post is looking for someone who has:
- Experience supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage.
- Experience of assertive outreach, intensive engagement or working with people who may be reluctant to access support.
- A strong understanding of safeguarding, risk management and working with complex or high-risk situations.
- Knowledge of issues such as cuckooing, county lines, exploitation, trauma-informed practice and harm reduction.
- Excellent communication and interpersonal skills, with the ability to build trust and work in a non-judgemental way.
- The ability to work independently, manage competing priorities and make sound decisions in challenging environments.
- Resilience, empathy and strong problem-solving skills.
- Good IT and record-keeping skills.
- The ability to work flexibly across Surrey, with a full UK driving licence and access to a vehicle.
- A commitment to Catalyst’s values of kindness, commitment and integrity, and to equality, diversity and inclusion.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to a basic DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London.
Sounds great, what will I be doing?
In this role, you will take ownership of a caseload of individuals at risk of homelessness, delivering proactive and outcome-focused interventions that prevent homelessness and support sustainable housing solutions. Working in a fast-paced environment, you will be responsible for achieving service targets, monitoring performance against key outcomes, and ensuring statutory duties are met within required timescales.
Using your specialist knowledge of housing and homelessness legislation, including the Homelessness Reduction Act 2017, you will carry out detailed housing assessments, identify barriers to housing stability, and develop practical, co-produced Personal Housing Plans that drive measurable results. You will actively negotiate with landlords, housing providers, local authorities and partner agencies to secure accommodation and prevent tenancy breakdown wherever possible.
The role requires strong case management and excellent organisational skills, as you will manage competing priorities, maintain accurate records, and ensure all actions are progressed promptly. You will be expected to monitor outcomes, track performance, and contribute towards contractual and service KPI delivery, ensuring that intervention targets are consistently achieved.
You will build and maintain effective partnerships across the housing sector, welfare services and community organisations, identifying opportunities that improve housing outcomes for clients. Success in this role will require persistence, resilience and a solution-focused mindset, with a strong emphasis on achieving positive move-on outcomes and reducing homelessness across the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have knowledge, experience or relevant qualifications relating to housing and homelessness legislation, including the Homelessness Reduction Act, private rented sector housing, eviction processes, welfare benefits and tenants' rights. They will understand the causes of homelessness and have experience delivering effective interventions that achieve tangible outcomes for individuals facing housing challenges.
You will be comfortable working within a highly target-driven environment, managing a busy and demanding caseload while balancing multiple priorities and competing deadlines. You will be motivated by achieving results, able to monitor your own performance against service targets, and committed to delivering high-quality outcomes within required timescales.
We are looking for someone with strong influencing and negotiation skills who can build productive relationships with landlords, housing providers, local authorities and other key stakeholders. You will be commercially aware in your approach, confident presenting housing solutions, and able to overcome barriers to secure positive housing outcomes for clients.
The successful candidate will be highly organised, self-motivated and confident working independently with a high level of autonomy. They will have excellent IT skills, experience maintaining accurate case records and databases, and the ability to analyse information and make informed decisions quickly.
Most importantly, you will be resilient, proactive and outcome-focused, with a genuine passion for preventing homelessness and helping individuals access and sustain suitable accommodation.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Role overview
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).
You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.
Key Responsibilities
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Deliver innovative support across your region to improve health, social, and emotional outcomes for members.
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Attend specialist clinics to engage with members and professionals.
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Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities.
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Support members to access benefits, services, and resources that promote financial stability, health, and independence.
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Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate.
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Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction.
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Recruit and support Shine volunteers.
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Contribute to regional and national events (face-to-face and virtual) based on member needs and interests.
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Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training.
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Promote Shine membership to individuals with relevant conditions.
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Maintain accurate records using Shine’s CRM (Salesforce database).
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Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability.
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Maintain an up-to-date directory of contacts and share relevant information internally.
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Undertake administrative tasks and other duties as required.
Other Core Requirements of Working for Shine
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Ability to travel across designated areas.
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Demonstrate flexibility and willingness to work outside core hours when required.
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Ability to work from home and manage lone working effectively.
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Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team.
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Full Enhanced DBS check, UK Right to Work and satisfactory references required.
Benefits to working at Shine:
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Competitive salary: Review due April 2027
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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3% pension contribution
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25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
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Additional annual leave awarded for ‘long service’
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Opportunity to purchase additional annual leave
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Broadband allowance for home-based roles
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Life insurance after 12 months’ employment
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Access to our Employee Support Programmeand Mental Health First Aiders
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Support to learn and develop
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



Would you like to help create a brighter future for nature?
Wildlife and Countryside Link is a coalition of 97 environmental charities. We are looking for a Policy and Public Affairs Officer to help develop, advocate and win policy improvements for nature, with a particular focus on the marine environment.
The Government has promised to halt the decline of wildlife and protect 30% of land and sea for nature by 2030. The marine environment is on the frontline of action – how can we restore habitats at the same time as huge investment in renewable energy? How can we restore fish stocks in a way that supports the future of coastal communities? How can we lead the way on reducing the pollution that is blighting our seas?
We are looking for an enthusiastic and dedicated Policy and Public Affairs Officer to help environmental organisations agree bold answers to key questions like these. This role will manage our marine, bycatch and marine mammal working groups to secure ambitious progress of protection and recovery of the marine environment. This is an exciting opportunity to be to work alongside some of the leading experts in marine policy to deliver joint policy that will transform nature at sea.
You will also play a key role in delivering environmental priorities to key influencers in Government and in Parliament.
So, we are looking for someone with a keen eye for detail, a good networker with the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication, with a passion for nature conservation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Alex Project is Spectra's specialist sex worker support service. We provide outreach, advocacy, online engagement, community development and research activity with sex workers across London.
As our team continues to grow, we are looking for a compassionate, strategic and community-minded leader to join Spectra's Senior Management Team as our new Head of Sex Worker Support Services.
This is an exciting opportunity to shape and develop a well-established service that combines frontline support, community engagement, partnership working and research. You'll work alongside a committed team of staff, volunteers, partners and community members to ensure that sex workers across London can access high-quality, accessible and non-judgemental support.
About the role
The Head of Sex Worker Support Services provides strategic leadership for the Alex Project and is responsible for the overall direction and development of the department.
The role includes:
- Leading and supporting a multidisciplinary team delivering outreach, advocacy, online engagement, research and community development activities.
- Developing partnerships with statutory, voluntary and community organisations across London.
- Supporting staff with complex casework, safeguarding and service development.
- Working with colleagues to secure funding and support sustainable growth.
- Overseeing service monitoring, reporting, quality assurance and learning.
- Supporting meaningful community participation and ethically governed research activity.
- Contributing to Spectra's wider organisational leadership as a member of the Senior Management Team.
About you
We're looking for someone who combines strong leadership skills with a commitment to the rights, wellbeing and self-determination of sex workers.
You will have:
- Experience of leading staff, volunteers or services within the voluntary, health or community sector.
- Experience of advice, advocacy, health or education programmes.
- Excellent partnership-building and communication skills.
- A strong understanding of the diversity of sex worker communities and the barriers many people face when accessing support.
- Knowledge of safeguarding, confidentiality and good record keeping.
- A commitment to anti-oppressive, community-led ways of working.
We particularly encourage applications from people with current or previous lived experience of sex work or transactional sex, and from people with experience of peer-led community support.
About Spectra
Spectra is a health and wellbeing organisation with a strong LGBTQ+ heritage. We work with people from marginalised communities across London, including LGBTQ+ communities, sex workers, young people, and people living with or affected by HIV.
Our values are grounded in lived experience and community participation. We aim to be inclusive, accessible, anti-oppressive, supportive, emotionally aware and community-driven in everything we do.
The client requests no contact from agencies or media sales.
About the role
The Survivor Movement and Participation Lead is a strategic leadership role at the heart of the Enhanced Mental Health Pathway (EMHP) Alliance Partnership, dedicated to amplifying survivor voices and driving systemic change.
You will lead the development of a high-quality survivor involvement programme across the Alliance, ensuring that the voices, experiences and expertise of survivors of sexual abuse, sexual assault and sexual violence shape service design, referral pathways, workforce development, communications and evaluation.
This role is grounded in trauma-informed, anti-racist and culturally grounded care frameworks, ensuring survivors are not only heard but actively shape strategies, influence policy and lead change.
Job description
As the Survivor Movement and Participation Lead you will:
- Design, establish and coordinate an Experts with Lived Experience (ELE) Network, developing a survivor involvement framework that promotes safe, ethical, inclusive and meaningful participation, with appropriate emotional support, safeguarding, debriefing and payment arrangements in place.
- Design, facilitate and evaluate peer support groups and survivor-led spaces, creating opportunities for survivors to influence strategic decision-making, project governance and service evaluation at every stage.
- Train and mentor survivors in facilitation, peer support and leadership, building capacity for survivor-led design, delivery and evaluation of services.
- Lead the co-production and delivery of training with Experts with Lived Experience, covering areas such as trauma-informed practice, responding to disclosures and reducing re-traumatisation, working in partnership with NHS mental health providers, specialist sexual violence services and the voluntary sector.
- Develop tools to assess survivor influence and leadership across programmes and governance, facilitating reflective learning spaces and co-authoring learning briefs and policy insights to promote survivor-led approaches.
Supporting Statement Guidance
Your supporting statement should clearly demonstrate how your experience, knowledge, skills, and qualifications meet the requirements of the role. Please address the key criteria outlined in the Job Description and Person Specification, providing specific examples of achievements and responsibilities that evidence your suitability for the position.
Focus on relevant professional experience, transferable skills, and the impact of your work. Where possible, use concise examples to illustrate how you have successfully applied these skills in practice.
The supporting statement should be no more than 500 words and should complement, rather than repeat, the information contained in your CV or application form.
Closing date and interviews
This vacancy will close at 9am on Monday 14 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.
The selection process will consist of two interview stages. Interview panels will include representatives from partner organisations within the EMHP Alliance, reflecting the collaborative nature of the role. Candidates invited to interview will receive full details of each stage in advance.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.
We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.
Your responsibilities will include:
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Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.
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Strengthening existing relationships to secure sustainable, multi-year funding.
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Leading fundraising growth, aiming for £3m by 2027/28.
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Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.
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Leading an passionate team of fundraisers to maximise income generation opportunities.
We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.
This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.
We offer:
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A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.
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The opportunity to shape and expand our fundraising function, developing your career in the process.
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A chance to make a real impact on the lives of women and children.
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Good benefits, including:
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Hybrid & flexible working
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25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.
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Enhanced sick pay
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Cycle to work scheme
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Employee Assistance Program (EAP)
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Individual staff professional development budget and mandatory job-related training.
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If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.
If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!
Closing Date: 31 August 2026
People Beyond Profit Converations:3-10 September 2026
Woman’s Trust Interview:
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First stage: 22nd September 2026 (Online)
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Second stage: 28 September 2026
Full time, permanent contract with probation period.
The New Economics Foundation is this year celebrating forty years of changing the rules of the economy so that it works better for people and planet, and we are determined to make the next forty count even more. Our team of talented researchers, innovators, organisers and communicators are focused on three goals: a fast and fair transition to a green economy, economic security for all, and shifting power to communities. To do that, we want to reform the fiscal framework, bring down the cost of life’s essentials, and bring more assets into community and public ownership.
This is a hugely exciting time to join our organisation, as we focus on sharpening our impact. Over the course of the next five years, we plan to win policy change, shape the manifestos of political parties, develop a global network of leaders, and ‘flood the zone’ with animating ideas. This role is a chance not only to be part of that change, but to help design and lead it.
We are looking for a talented and respected advocacy and communications professional, with an impressive track record in influencing public policy, a strong and trusted network of policy and political relationships, and a strategic understanding of the opportunities and risks in front of us.
Role: Associate director advocacy and communications
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £70,720 — £78,061
Location: London (in-office two days per week)
Contract type: Permanent
How to apply
Deadline for applications: midnight, 2nd September 2026.
Interviews: Interviews will consist of two stages, with the second stage divided into two parts:
- Stage One: Online interviews will take place on 10th September 2026
All candidates shortlisted following Stage One will progress to both parts of the second stage:
- Stage Two:
- Part One: Online staff panel on 15th September 2026
- Part Two: In-person main panel on 18th September 2026
Please ensure you have availability on all dates.
Start date: ASAP
To apply, please send your CV and Covering letter (no longer than 2 pages) outlining how you meet the person specification in Word format.
- Job description
- Equality and diversity monitoring form
Please also complete the equality and diversity monitoring form.
You must be eligible to work in the UK, as we are unable to sponsor visas.
Inclusivity at NEF
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to
receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
Accessibility and Equal Opportunity
We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.
We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.
The New Economics Foundation works with people igniting change from below and combines this with rigorous research to fight for change at the top.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.
Please read the attached Job Description & Person Specification plus the Clinical Context and Model document, attached to this add.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Friendly Trust is a Wales-based registered charity providing specialist information, advice, and financial administration for disabled people and other vulnerable adults, and for families planning for the future of someone who may lack capacity. Our work is centred on the individual. We aim to protect people's rights, promote independence and ensure that financial arrangements support people to live the lives they choose.
Purpose of the Role
Trust Officers play a key role in delivering The Friendly Trust's services.
The postholder will manage an allocated caseload, providing practical support, advice and financial administration to Service Users and their families.
The role combines person-centred casework with welfare benefits, financial management, advocacy and multi-agency working. Trust Officers develop professional relationships with Service Users and use their knowledge, judgement and problem-solving skills to ensure that people's financial affairs are managed appropriately while promoting choice, independence and individual rights.
Where a person may lack capacity to make a particular financial decision, the Trust Officer will ensure that their work reflects the principles and requirements of the Mental Capacity Act 2005 and any other relevant legal authority under which The Friendly Trust is acting.
Key Responsibilities
Service User Support and Casework
- Manage an allocated caseload of Service Users, taking responsibility for progressing work and responding appropriately to changing circumstances.
- Build and maintain positive, professional relationships with Service Users, recognising their individual wishes, communication needs, abilities and circumstances.
- Provide clear and accessible information, advice and practical support to Service Users, carers and family members on matters including welfare benefits, financial management, trusts and related issues.
- Support Service Users to understand and participate in decisions about their finances wherever possible.
- Promote choice, independence and control while ensuring that appropriate safeguards are maintained.
- Meet with and visit Service Users and their families as required, including home visits and meetings with other professionals.
- Identify concerns affecting a Service User's financial or wider wellbeing and take appropriate action, including raising safeguarding concerns where necessary.
Welfare Benefits
- Support Service Users to identify and access welfare benefits to which they may be entitled.
- Assist with benefit claims, reviews and related correspondence.
- Liaise with the Department for Work and Pensions, local authorities and other relevant organisations.
- Identify apparent errors, underpayments or adverse benefit decisions and take appropriate action to resolve or challenge them.
- Maintain and develop an appropriate working knowledge of the welfare benefits system relevant to the Trust's Service Users.
Financial Administration and Appointeeship
- Manage Service Users' day-to-day financial affairs where The Friendly Trust has been authorised to do so.
- Act on behalf of The Friendly Trust in carrying out its responsibilities as a DWP Corporate Appointee where applicable.
- Ensure that benefits and other income received on behalf of Service Users are used appropriately and in their interests.
- Work with Service Users to create, implement and regularly review individual money plans and budgets.
- Monitor income, expenditure, account balances and financial commitments.
- Arrange payments and other financial transactions in accordance with organisational procedures and the authority under which The Friendly Trust is acting.
- Identify and respond appropriately to changes in a Service User's financial circumstances.
- Take reasonable steps to protect Service Users from financial abuse, exploitation and avoidable financial loss.
- Ensure that financial decisions are properly authorised, recorded and capable of being accounted for.
Mental Capacity and Decision-Making
- Apply the principles of the Mental Capacity Act 2005 in relevant aspects of their work.
- Recognise that capacity is decision-specific and should not be assumed solely because of a person's disability, diagnosis or circumstances.
- Support Service Users to make their own decisions wherever they are able to do so.
- Where a person lacks capacity for a particular financial decision, ensure that actions are taken in accordance with the appropriate legal authority and best-interests requirements.
- Maintain clear records of significant decisions and the reasons for them.
- Seek guidance from managers where a decision raises significant legal, financial, safeguarding or ethical concerns.
Record Keeping and Compliance
- Maintain accurate, clear, up-to-date and timely case records.
- Use The Friendly Trust's case management and financial recording systems, including CasparGov, to record actions, decisions, financial information and outcomes.
- Ensure that records meet organisational, legal, regulatory and UK GDPR requirements.
- Handle personal and financial information securely and maintain appropriate confidentiality.
- Work in accordance with relevant legislation, guidance, policies and procedures, including the Mental Capacity Act 2005, safeguarding requirements and, where applicable, Court of Protection guidance.
Communication and Partnership Working
- Communicate clearly, sensitively and professionally with Service Users, families, carers and professionals.
- Adapt communication to reflect an individual's needs and level of understanding.
- Prepare professional correspondence, including letters, emails, case records and reports.
- Liaise effectively with organisations including the DWP, local authorities, health and social care professionals, housing providers, banks and other financial organisations.
- Attend meetings concerning Service Users where appropriate and contribute relevant financial information and professional observations.
- Advocate appropriately for Service Users where financial, benefit or related matters require resolution.
Team Working
- Work collaboratively with Trust Officers, administrative staff, managers and other colleagues.
- Participate in the office duty rota, responding to telephone and face-to-face enquiries during designated duty sessions.
- Provide reasonable cover for colleagues during periods of absence.
- Share relevant knowledge and contribute positively to team discussions and problem-solving.
- Participate in regular supervision, team meetings and organisational activities.
Organisational Contribution and Development
- Represent The Friendly Trust professionally when dealing with Service Users, families, external organisations and members of the public.
- Participate in training and continuing professional development relevant to the role.
- Maintain and develop knowledge relevant to their work, including welfare benefits, mental capacity, safeguarding and financial administration.
- Contribute to the development and improvement of organisational policies, procedures and services.
- Support The Friendly Trust's commitment to equality, diversity, inclusion, safeguarding and environmental sustainability.
- Undertake other duties reasonably required by the Team Manager which are consistent with the nature and level of responsibility of the role.
Hybrid working
Following successful completion of probation, Trust Officers are able to work on a flexible hybrid basis, subject to the requirements of the service.
Trust Officers are normally required to attend the Cardiff office for 2 x two-hour duty sessions each week.
Outside these duty sessions, staff have considerable flexibility regarding where they work, subject to Service User visits, meetings, training, team requirements and other operational needs.
Person Specification
The Friendly Trust recognises that this is a specialist role and that candidates may bring relevant skills and experience from a variety of backgrounds.
We do not expect every successful applicant to have detailed experience of every aspect of the role before joining us. Training, supervision and opportunities to develop specialist knowledge will be provided.
Candidates should therefore consider how their transferable experience, knowledge, skills and values relate to the criteria below.
Essential
Experience
- Relevant experience of working with or supporting people in social care, welfare benefits, advocacy, housing, financial inclusion, community services or another related setting.
- Experience of working with disabled people, vulnerable adults, carers or people requiring additional support.
- Experience of managing competing tasks, responsibilities or a caseload/workload with an appropriate degree of independence.
- Experience of maintaining accurate records and handling confidential information.
Skills and abilities
- Excellent interpersonal skills and the ability to establish positive professional relationships with people from a wide range of backgrounds.
- Ability to communicate clearly and sensitively, both verbally and in writing.
- Ability to explain potentially complex information in an accessible way.
- Strong organisational and time-management skills.
- Ability to prioritise work and respond appropriately when circumstances change.
- Confidence working with figures and financial information, including budgets, income and expenditure.
- Good problem-solving skills and the ability to exercise sound judgement.
- Ability to work independently while recognising when advice, guidance or management involvement is required.
- Ability to work collaboratively as part of a team and with external professionals.
- Competent IT skills, including the ability to use Microsoft Office and learn case management and financial recording systems.
- Level 2 qualification, or equivalent competence, in literacy and numeracy.
Values and approach
- A commitment to treating Service Users with dignity and respect.
- An understanding of the importance of promoting choice, independence and individual rights.
- An empathetic and non-judgemental approach.
- Ability to maintain appropriate professional boundaries.
- Commitment to equality, diversity and inclusion.
- Understanding of the importance of confidentiality, safeguarding and accurate record keeping.
Other requirements
- Full driving licence and access to a car for work purposes.
- Ability and willingness to undertake Service User visits and attend meetings as required.
- Ability to attend the Cardiff office as required, including participation in the office duty rota.
Desirable
The following would be advantageous but are not required in every successful candidate:
- Knowledge or practical experience of the welfare benefits system.
- Knowledge of the Mental Capacity Act 2005 and its practical application.
- Experience of financial administration, budgeting or managing money on behalf of another person.
- Experience of DWP appointeeship.
- Experience of advocacy or rights-based work.
- Knowledge or experience of Court of Protection Deputyship, Lasting Powers of Attorney or other arrangements for managing another person's financial affairs.
- Experience of working with people with learning disabilities, mental health needs, cognitive impairment or communication difficulties.
- Experience of working with families and carers.
- Experience of multi-agency working across health, social care, housing, benefits or other public services.
- Experience of safeguarding adults.
- Knowledge of CasparGov or comparable case management/financial administration software.
- A relevant qualification in social work, health, social care, welfare rights, advocacy, finance or another related discipline.
What We Offer
· A supportive, values‑driven working environment.
· Annual leave entitlement of 29 days plus bank holidays
· 6% employer contribution, with a minimum 2% employee contribution
· Opportunities for training and professional development.
· Flexible and hybrid working options (subject to service needs and probation).
· Employee wellbeing support.
Appointment and pre‑employment checks
- All offers of employment are subject to the receipt of satisfactory references. Two references will be requested, one of which should be from a current or most recent employer.
- You will need to demonstrate that you have a right to work in the UK.
- The successful candidate will be subject to an Enhanced Disclosure and Barring Service (DBS) check, due to the nature of the role and contact with vulnerable adults.
- Having a criminal record will not automatically prevent appointment. Any disclosures will be considered fairly, confidentially, and proportionately, in line with the Rehabilitation of Offenders Act 1974 and the DBS Code of Practice.
The client requests no contact from agencies or media sales.
