Office administrator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We are Kinship, the leading kinship care charity in England and Wales. We’re here for kinship carers - friends or family who step up to raise a child when their parents aren’t able to. Our mission is to ensure kinship families are recognised, valued, and supported. We provide advice, training, and community connections to help carers navigate the challenges of raising children in kinship care. Together, we campaign for change so that every kinship family gets the support they need.
About the role
Kinship Connected is an evidence-informed 6-month intervention for kinship carers. It is delivered in the home and in the community. As a Kinship Family Worker for Kinship Connected, you will deliver our flagship programme to families in Surrey. You will provide intensive one-to-one support to kinship carers to empower them to become resilient, well informed and equipped with a strong support network to help them care for the children in their care. You will help them to navigate their local ecosystems and support them to unlock community assets and support.
Alongside this, you will play a key role in the delivery of Kinship’s Ready Programme in Surrey, ensuring kinship carers are supported to access and engage with workshops and wider kinship services that meet their needs. The Kinship Ready programme is designed to support prospective and new kinship carers understand their journey to becoming Special Guardians.
You will be committed to the work of Kinship, passionate about making a difference to the lives of vulnerable families, and you will have proven experience of working with families, particularly those in more disadvantaged circumstances.
You’ll bring excellent relationship building, communication and organisational skills, as well as the ability to work on your own initiative and collaboratively with partners, both externally and internally.
Key responsibilities:
One-to-one support
You will provide intensive one-to-one support, directly to kinship carers for up to six-months working within the Kinship Connected delivery model. This may include, but is not limited to:
- 1:1 emotional support
- Advocacy support in meetings
- Supporting kinship carers to attend a peer support group
- Liaising with local organisations that can offer specialised support and training
- Liaising with schools or other organisations
- Supporting kinship carers with the behaviour of the child/ children in their care
- Signposting to other support services
- Grants – support with grant application for essential items and holiday breaks
- Setting up and facilitating a monthly support group within your commissioned area
- Signposting carers to Kinship training opportunities or organising targeted training workshops within your LA
Ready Programme delivery and coordination
As part of your role, you will support the effective delivery of Kinship’s Ready Workshops, working closely with the internal colleagues and the local authority. Responsibilities include:
- Booking kinship carers onto Ready workshops and supporting their engagement throughout the programme
- Registering carers via scheduled phone calls, ensuring they understand the programme and feel supported to attend
- Identifying and responding to any additional needs carers may have, including reasonable adjustments, access needs or emotional support, and signposting appropriately
- Referring carers to other Kinship services such as Kinship’s Advice service, Peer to Peer and Training and Support
- Occasionally assisting with the delivery of Ready Programme workshops online
- Completing administrative tasks related to the programme, including registering attendance, maintaining accurate participant records and updating internal systems
- Collating feedback, monitoring outcomes and gathering other relevant data to support evaluation, reporting and continuous improvement of the Ready Programme
Knowledge, abilities, skills and experience:
Essential:
Experience
· Experience of family work and undertaking needs assessments both in person and remotely
· Experience of setting up and facilitating support groups on an in-person and remote basis.
· Experience of working with statutory, voluntary and community networks and the ability to represent the organisation to external stakeholders.
· Experience of dealing with safeguarding
· Experience of using a Customer Relations Management system (CRM)
Knowledge, skills and understanding
- Knowledge and understanding of kinship care and the ability to learn quickly about the regulations and guidance relating to special guardians.
- Excellent communication skills.
- Proven track record of high-level administrative work and experience of working with a case management system to record interventions.
- Excellent organisational skills
- The ability to maintain confidentiality, in line with Kinship policies and GDPR
- IT skills and experience, particularly in Work, Excel, and CRM’s such as Salesforce
- Ability to work on your own initiative and manage your diary
- The ability to manage a complex and varied workload to successfully meet project deadlines and KPI’s.
- Right to work in the UK and a Full, clean driver’s licence.
Desirable:
- Personal experience of kinship care
- Experience in writing copy, case studies and newsletter articles as well as shorter reports
- Experience of using Salesforce database or similar
- Knowledge and awareness of the National Kinship Care strategy for England 2024
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Application questions:
1. Motivation and role understanding
Why do you want to work for Kinship as a Kinship Family Worker delivering the Kinship Connected programme, and how does this role align with your values and experience?
Please refer to your understanding of intensive one-to-one family support and the additional responsibility of supporting carers to engage with programmes.
2. One-to-one family work and assessment
Kinship Connected provides intensive one-to-one support to kinship carers over a period of up to six months.
Describe how you would build trust and effective working relationships with kinship carers, both in person and remotely. Please include:
- Your approach to completing a carer needs assessment and setting SMART goals
- An example of how you have adapted your approach to meet the needs of a family facing challenges or disadvantage
3. Group work, programme coordination and administration
This role includes supporting the delivery of group-based support (running peer-support groups), including coordinating carers’ participation in the Ready Programme and occasional involvement in workshops.
Please describe your experience of:
- Booking or registering individuals onto groups, workshops or programmes
- Supporting engagement before, during and after sessions for peer-support groups and workshops/training referrals
- Managing associated administration (e.g. attendance records, data entry, feedback collection)
If you do not have direct experience, please refer to similar work you have undertaken.
4. Safeguarding, boundaries and managing complexity
Kinship carers supported through this role may experience high levels of stress, trauma and complex family situations.
How do you:
- Identify, respond to and escalate safeguarding concerns in both one-to-one and group settings
- Maintain professional boundaries while offering empathetic support
- Manage a varied caseload, prioritise tasks and maintain accurate records when working with families experiencing complex or crisis situation
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at identifying and researching new funding opportunities? Do you naturally build rapport with others and enjoy cross team collaboration? This is an exciting opportunity to join a purpose‑driven organisation and play a key role in growing vital income that supports our mission.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the role
We are seeking a proactive and dynamic Fundraising Officer with at least two year's experience in partnerships or grants management, and an understanding of international development fundraising. You’ll join a small, collaborative team where your ideas are valued and your work has real, tangible impact.
The Fundraising Officer will initially focus on Trusts and Foundations fundraising, with a scope to expand responsibilities to support additional income streams over time. There will be lots of on-the-job and training opportunities for you to learn and develop professionally.
What you'll do
- Manage and grow a portfolio of Trusts and Foundations supporters
- Research, identify, and develop new funding opportunities
- Prepare high‑quality proposals, applications, and reports
- Work closely with colleagues to gather insights, evidence, and stories that bring our work to life
- Support the development of new fundraising initiatives as the team expands
What you'll bring
- At least two years’ experience in fundraising, partnerships, or grants management
- Strong written communication skills, with the ability to craft compelling cases for support
- A good understanding of international development or global health fundraising
- Confidence managing deadlines, juggling priorities, and working proactively
- A collaborative, positive approach and a genuine passion for making a difference
For further details regarding full responsibilities and person specification, please see the job description.
Why Join Us?
This is a fantastic opportunity to develop your fundraising career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.
Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.
If you’re ready to use your skills to create meaningful change, we’d love to hear from you.
Benefits
- 25 days annual leave plus bank holidays (pro-rate for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a first come first serve basis therefore please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is seeking an experienced Finance Manager to support the effective day-to-day financial management of the charity and help ensure our mental health services are financially well supported.
This is a hands-on, operational role working closely with the Chief Operations Officer and Senior Management Team. The Finance Manager will be responsible for maintaining accurate financial records, producing clear financial information and ensuring strong financial controls are in place.
This role would suit someone who enjoys practical finance work, values accuracy and organisation, and wants to use their skills in a purpose-driven charity.
Key responsibilities:
Manage day-to-day finance operations, including income, expenditure and bank reconciliations
Prepare monthly management accounts and support budget monitoring
Maintain accurate financial records in line with charity accounting requirements
Support payroll processes and liaise with external providers
Prepare information for audits and work with external auditors
Support finance-related reporting for trustees, funders and senior managers
Ensure clear financial procedures and strong internal controls are followed
About you:
You will have proven experience in a finance or accounts role, ideally within the charity or not-for-profit sector. You will be confident working independently, while also supporting colleagues across the organisation with finance-related queries.
You will be highly organised, detail-focused and comfortable managing competing priorities. Strong Excel skills and experience using accounting software are essential, along with a practical and solutions-focused approach.
A commitment to SANE’s values and an interest in supporting mental health work are essential.
Please describe why you are suited to the role with clear examples of your experience (no more than 2,000 words
The client requests no contact from agencies or media sales.
Co-operative Development Officer
We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation.
Position: Co-operative Development Officer
Location: Manchester (Holyoake House)
Salary: £27,004 per annum (pro rata to 21 hours – £16,202)
Hours: Part-time, 3 days per week (21 hours)
Contract: Fixed-term, 11 months
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Sunday 8 February 2026
Interviews: Week commencing 23 February 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role
As Co-operative Development Officer, you will support the delivery of the organisation’s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive.
This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy.
Key responsibilities
Events and outreach
- Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering.
- Coordinate speakers and manage administrative tasks including payments and invoices.
- Communicate with attendees before and after events to ensure a positive experience.
- Work with communications teams to support promotional activity, including newsletters and email campaigns.
- Track event metrics, gather feedback and prepare reports.
- Attend external events and exhibitions to promote the organisation.
- Provide occasional out-of-hours or weekend support for specific events or campaigns.
Programme delivery
- Support the delivery of business support programmes
- Manage administrative processes, including contracts and payments.
- Track programme activity and prepare monitoring and evaluation reports.
Partnerships and funding support
- Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values.
- Gather evidence, case studies and data for funding applications and funder reporting.
- Maintain accurate records and processes related to funding and partnership activity.
About you
To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact.
You will bring:
- Experience of running small events, both online and in person.
- Strong organisational and project management skills, with the ability to manage multiple priorities.
- Excellent attention to detail and administrative capability.
- Clear and confident written and verbal communication skills.
- Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners.
- Highly developed IT skills, including confidence using Microsoft Office applications.
Desirable:
- An understanding of, or interest in, values-driven organisations.
- Experience supporting grant-funded programmes.
- Interest in areas such as youth engagement, ethical tech, community development or climate action.
- Experience using project management tools such as Asana or Trello.
About the organisation
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: 2 days weekly in our London office
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Please note that this role will be closing on Wednesday 4 February 2026 at 9am.
A little bit about the role
Frontline has achieved significant growth and impact in our first 11 years, and we are now recruiting a director to lead on ensuring our culture, operational and financial infrastructure enable us to continue to grow and drive change for children and families.
With a ~£25m budget and ~150 employees we rely on robust systems, a clear strategy and an enabling culture to support people to do great work to achieve our mission. Reporting to the CEO, the director of culture and operations (DCO) will develop our annual priorities and strategy. They will lead on strengthening and further embedding our culture of freedom and responsibility by providing excellent operational leadership across Frontline. To effectively operate a culture of freedom and responsibility we need robust financial controls, excellent governance and strong relationships at our foundation – as DCO you will ensure these foundations are in place – and build on them.
We are an ambitious organisation – we work hard to create an inclusive culture which supports our hard-working teams through data, feedback and technology. As DOC you will lead on galvanising our leadership group to ensure they have the necessary resources, collective focus and communication channels across teams nationally. Frontline is in a strong position. We have a clear strategy, stable finances and strong internal processes so we look forward to welcoming our new director of culture and operations to help build on this, so we can have even greater impact.
Some key responsibilities include:
- People – Lead the people team to identify new and creative ways to further strengthen our culture of freedom and responsibility
- Finance – Manage the head of finance and compliance, supporting them and the finance team to deliver sound financial controls/clear reporting and manage an annual budget of £25m – ensuring financial capability and clear cross-team communication
- Governance – Work with the chair of FARC (and other subcommittees as relevant) to ensure they are taking a strategic view on key issues, providing appropriate challenge and timely decisions (e.g. in budget process).
- Management of external contracts and relationships – Manage the contract governance manager with responsibility for DfE/university contracts and regulatory approval, ensuring effective governance and compliance
Full list of role responsibilities can be found in the job pack.
A little bit about you
You should have strong leadership experience, the ability to balance multiple priorities under pressure, and a track record of shaping organisational culture. Experience in financial management, HR strategy, and operational leadership is essential, while familiarity with charity governance and regulatory compliance would be beneficial.
We’re looking for someone with exceptional communication skills, a collaborative mindset, and a practical approach to problem-solving. If you’re a values-driven leader eager to shape culture, strengthen operations, and support our mission, you’d be a great fit.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
If you’re interested in finding out more, please email Elise Cronin, Executive Assistant (contact details are in the job pack) to arrange an informal conversation with the CEO.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for an Accounts Assistant to join our vibrant and friendly finance department. You will be responsible for supporting the Activities Finance Coordinator with the smooth running of the Accounts Payable and Receivable function and other duties within the activities finance team. In light of the Union’s recent management of the Bloomsbury Theatre, the postholder will also assist the Finance Department with a variety of tasks, providing flexible support to meet the department’s evolving needs.
Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with checking and processing a high volume of transactions? If the answer is yes, then we would like you to join our finance team.
Our ideal candidate will have the ability to work independently and prioritise tasks in a high-pressure environment with rapid turnaround times and strict deadlines. The ability to demonstrate flexibility in response to changing environments and team priorities. Strong interpersonal and communication skills, along with well-developed IT skills, particularly in Excel and Microsoft Office.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Advice & Wellbeing Specialist - Make a real difference every day.
Location: Floating Outreach, covering, NE London, NW London, and South London
We’re looking for an Advice & Wellbeing Specialist to provide high-quality, holistic support to residents, helping them sustain tenancies and improve their wellbeing. This is a floating outreach role, so you’ll need to be prepared to work flexibly across NE London, NW London, and South London, with one day per week based in an office.
Your typical day could start by working with residents in their homes and neighbourhoods to understand their immediate needs. Later, you might deliver advice and wellbeing support in a community wellbeing hub before engaging with external stakeholders to build a strong network of support for our residents.
As an Advice & Wellbeing Specialist, you’ll deliver proactive and trauma-informed support tailored to residents’ needs. You’ll work closely with them to understand wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You’ll empower residents through positive engagement, helping them develop skills and resilience to lead independent and fulfilled lives.
Your key responsibilities
You’ll deliver personalised, trauma-informed advice and wellbeing support in the community, taking a holistic approach to tenancy, health, and social needs. You’ll manage safeguarding cases with care, build strong relationships with internal teams like Neighbourhood Managers, Financial Inclusion, and Repairs, and collaborate with external partners such as local authorities, mental health services, and advice agencies. Alongside this, you’ll support wellbeing hubs and community events, keep accurate records, manage cases effectively, and use CRM systems to track and report outcomes.
About you
- Experience delivering a range of advice and wellbeing advocacy in outreach, face-to-face settings.
- Extensive experience managing a large and varied caseload.
- Highly organised, able to prioritise effectively.
- Self-motivated, resilient, with a successful track record of engaging and supporting people in vulnerable and complex circumstances.
- Backgrounds may include: social services, family support, drug & alcohol services, Citizens Advice, homelessness charities.
- Awareness of the client group and ability to work empathetically.
- Confident using IT systems and collaborating with partners.
- Excellent written and verbal communication skills.
- Ability to travel across London (licence helpful but not essential).
- Qualifications in advice, wellbeing, or related fields (e.g., counselling, coaching, welfare rights).
- Committed to our values: Be kind, Do the right thing, Keep our promises, Get things done, Do what you say you’re going to do.
Why join us?
You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.
Here’s what you’ll get when you join us:
- Flexible and hybrid working
- 30 days' annual leave, plus bank holidays
- Up to 10% pension contribution, matched 1:1
- Two additional paid volunteering days each year
- Flexible benefits scheme, including options for healthcare, dental care, and more
What to expect from our recruitment process
We’re committed to a fair, inclusive, and transparent recruitment process.
First stage interviews/assessment will be held on MS Teams on the 9/10 February.
Second stage interviews will be held in person at our Westminster Bridge Road Office Pitsea Office on the 16 February.
Closing date: 28 January 2026
Please read before you apply
- You must have the right to work in the UK; we are unable to provide visa sponsorship.
- We reserve the right to close this advert early if we receive a high volume of suitable applications.
- This role will require an Enhanced DBS check.
- Travel will mainly be across London using public or own transport.
If you’re a proactive, values-led professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. You’ll need experience delivering advice and wellbeing support in outreach settings, managing complex caseloads, and working confidently with partners. Strong communication skills, resilience, and the ability to support vulnerable people are essential, along with a commitment to our values.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Specialist role.
Role overview
The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.
This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.
About us
We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.
We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.
Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.
Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.
Purpose of the role
As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.
This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.
Key responsibilities
Delivery of educational programmes
- Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
- Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
- Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
- Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
- Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
- Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
- Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
- Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
- Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
- Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
- Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards
Person specification:
Education and qualifications
- University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
- Willingness to develop project coordination and event delivery skills, with support and training
Experience and knowledge
- Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
- Experience assisting with event administration, logistics, or communications
- Experience working collaboratively with colleagues or external stakeholders
- Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
- Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
- Experience handling data and information accurately, with an understanding of confidentiality and data protection
- Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
- Awareness of compliance requirements such as data protection and information governance
Skills and abilities
- Clear written and verbal communication skills, with the ability to adapt communication for different audiences
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
- Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
- A proactive approach to problem-solving, with the ability to escalate issues appropriately
- Able to work independently on allocated tasks and collaboratively as part of a team
- Willingness to learn, take responsibility, and develop skills over time
- Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
- Demonstrates professionalism, integrity, and respect for confidentiality
- Calm, positive and reliable, with a commitment to personal development and learning
- Committed to equality, diversity and inclusion in all aspects of work
- Takes initiative and shows enthusiasm for supporting high-quality education and events
Desirable
- Experience of working or volunteering in the charity or not-for-profit sector
- Experience of working in healthcare, education, or a research-related environment
- Experience of using design or content creation tools such as Canva or InDesign
- Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution
Benefits
- Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
- Annual cost-of-living review, subject to the financial performance of the organisation
- Flexible working hours within core business hours (8:00am – 6:00pm)
- Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
- Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
- Enhanced maternity/paternity package
- Interest-free travel loan
- Access to an Employee Assistance Programme and YuLife wellbeing platform
- Private medical insurance, with discounted family rates
- Bike to work scheme
- Death in service benefit (4× basic salary)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help ensure essential goods reach people facing real hardship. Join a small charity with big impact and play a hands-on role at the heart of our operations.
At Goods For Good, we redistributed donated clothing, footwear, bedding and essential items from manufacturers, retailers and industry to charities supporting people in crisis across the UK and around the world. This role is about making that happen, day in, day out.
We’re looking for an Operations & Logistics Supervisor who is practical, organised and motivated by impact. Someone who is happy to roll up their sleeves, keep things moving, and take pride in making sure goods reach the right place, at the right time, in the right condition.
You’ll be part of a small, committed team, with real visibility across the organisation and exposure to all aspects of charity operations. From managing stock and overseeing warehouse activity, to working with volunteers and liaising with charity partners, this is a varied role where no two days are the same.
The role is based in Watford, with regular travel to our partner warehouses in Northampton and Biggleswade. You’ll oversee stock movement across all sites, support consolidation and dispatch, and help ensure our systems, records and processes are accurate and effective. Your work will directly support frontline charities responding to poverty, displacement and crisis.
This role would suit someone who enjoys responsibility, thrives in a practical environment, and wants to see the tangible results of their work. There is also genuine scope to grow the role over time, depending on your strengths and interests.
If you’re looking for a role where your organisational and logistics skills directly contribute to dignity, relief and positive environmental impact, we’d love to hear from you.
All applications should include a CV and a cover lettering highlighting how you meet the job role description. Candidates will be considered on a rolling basis so the earlier the better.
We redirect quality surplus essentials to people in crisis in the UK and globally, tackling waste and delivering dignity and hope.
The client requests no contact from agencies or media sales.
Job Title: HR Advisor
Location: Home Based or Hybrid (with 1 day per week in the London Office)
Hours: 35 hours per week
Contract type: Permanent
Salary:£30,290 per annum (home based) - £33,320 per annum (hybrid)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who is approachable, reliable and enjoys collaborating with others to provide outstanding advice
- You’ll be confident working with databases and systems and understand the importance these things play in delivering an effective and efficient HR service.
- An organised and methodical approach to working, someone who can keep on top of tasks and take ownership of their work.
- Confident in advising managers on best practice, recruitment, HR policies and processes to ensure a fair and consistent approach
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by 01 February 2026, 1st stage interviews on week commencing 09 February 2026 online and 2nd Stage interviews on week commencing 16 February 2026 potentially in person.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. If you would like to opt into this scheme, please tick ‘yes’ on the application form.
Please note in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
Please note we’re unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Make a real difference with our MND Connect team. Your compassion and clear communication will help people feel informed and reassured at a time when reliable support really matters
As a Support Adviser, you’ll provide high-quality information, practical advice and emotional support to people affected by MND. You’ll help callers understand complex topics such as new diagnoses, voice banking, genetic testing, financial support and available local services.
Every conversation is unique, and each one has real impact.
You’ll join a collaborative and resilient team who are committed to person-centred support. We share knowledge and stay focused on solutions that help the people contacting the helpline.
You’ll bring experience in information-giving, ideally from a helpline or support-service setting, strong communication skills, empathy and the confidence to support people in managing the impact of MND. Familiarity with CRM or contact-centre systems and Microsoft 365 is important, but full training and ongoing support are provided.
Professionalism, discretion and a commitment to safeguarding best practice are essential in this role.
If you’re proactive, compassionate and ready to make a meaningful difference, we’d love to hear from you.
Hybrid Working and Flexibility: This is a 12-month Fixed Term Contract opportunity with the expectation to attend the office 2 - 3 days per week.
The official job title for this role is: MND Connect Adviser
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
Key Responsibilities
- Respond promptly to helpline calls, emails and forum posts
- Offer tailored guidance through active listening and sensitive questioning
- Provide clear information on MND Association services and signpost to external support
- Liaise with professionals and MND Care Centres to support complex cases
- Maintain accurate, confidential records and complete admin tasks efficiently
- Help improve services and uphold high-quality standards
- Identify and act on risks, including safeguarding concerns
- Promote the Association’s resources, values and mission in all interactions
About You
- Experienced in information-giving, ideally via helplines or support services
- A collaborative team player who shares knowledge and supports others
- Solution-focused, proactive and quick to learn
- Empathetic, resilient and confident supporting people in distress
- Skilled communicator, able to build rapport by phone and in writing
- Experience with CRM/contact centre systems and Microsoft 365
- Professional, discreet and committed to safeguarding best practice
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. This role requires a DBS check to be completed.
The client requests no contact from agencies or media sales.
Job Title: Community Outreach Worker x2
Location: Derby City. Please note this is an office-based role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.
The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 30 January 2026
Interview Date: 16 and 17 February 2026
The client requests no contact from agencies or media sales.
We are an award winning charity, regiestered with the Charities commission, 1159007, and thanks to funding from the National Lottery Community Fund, we are seeking a person to coordinate, promote, and support the events and activities of Let’s Grow Preston through high-quality communications and practical logistics.
We’re looking for someone calm, sociable, enthusiastic, confident, creative, and well-organised, with the ability to produce engaging content across a range of media channels and build strong relationships with stakeholders to boost community engagement and fundraising.
You’ll also provide hands-on support: loading equipment, preparing event packs, collecting and distributing food, and gathering information for funding applications and reports to the Board of Trustees.
While the role is primarily focused on communications and general administration on behalf of the charity, it’s varied and active; you’ll regularly support events and be willing to get stuck in wherever needed.
Regular evening and weekend work will be required as part of the LGP events and community support.
A full, clean driving licence is essential, as the role involves driving the charity van. Although exceptional candidates without one may still be considered based on other strengths.
Key Responsibilities
· Act as the first point of contact for all visitors and for general enquiries - managing the everyday admin — phone calls, emails, and unexpected (sometimes bizarre!) requests — with sensitivity and efficiency, filtering out what doesn’t need to reach senior staff.
· Communicate regularly with LGP’s network of community groups, schools, partners, and stakeholders across the PR postcode.
· Maintain friendly, professional communication with internal and external contacts in the public, private, and voluntary sectors.
· Support staff to ensure all communications reflect LGP’s tone, values, and visual identity.
· Ensure all volunteers have access to the volunteer handbook, and communicate policy updates in a timely and clear manner.
· Oversee LGP’s calendars to coordinate activities, sessions, equipment, van use, and resource availability — ensuring everything runs smoothly and safely.
· Promote and support the delivery of key events such as the Spring and Christmas Fairs, including marketing, logistics, and on-the-day coordination.
· Uphold health and safety standards and maintain accurate records related to activities, equipment, and participant engagement.
·Collate and format reports and presentations for funders and the board, using content provided by the team — ensuring they are visually engaging and aligned with our brand.
·Support team leads in building relationships with local businesses to increase community engagement and secure corporate support.
·Produce regular newsletters and updates for LGP’s website and social media (Facebook, Instagram, X), using tools like Canva to create engaging, on-brand content.
·Contribute to the creation and delivery of a wider communications and publicity strategy.
·Embody and promote the spirit, culture, and values of Let’s Grow Preston in everything you do.
·Any other duties reasonably required as part of the role.
Essential Qualities
•Minimum 5 GCSEs at Grade A–C (or equivalent), including English and Maths
•At least 2 years’ experience in community engagement, project coordination, or similar roles
•Experience working with a diverse range of people — from those in crisis to professionals and politicians
•High level of IT competency, including Google Suite and Microsoft Office
•Excellent communication and interpersonal skills, able to be social with a variety of different people.
•Strong time management and ability to prioritise a varied workload
•Experience using social media and promotional tools (e.g. Canva)
•Confident writing, editing, and presenting skills
•Flexible, self-motivated, and capable of working independently and as part of a small team
•Proactive and reliable — you take ownership of your responsibilities and follow through
•Able to respond positively to challenges, feedback, and shifting priorities
•Committed to learning and personal development, including undertaking relevant training such as safeguarding and EDI
•Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
•Empathy and sensitivity to the challenges faced by individuals and communities
•A positive, can-do attitude and belief in the power of community and environmental action
•Commitment to inclusive working, with a clear understanding of equality, diversity and anti-discriminatory practice
•Comfortable working alone and trusted to represent the charity with professionalism and care
•Ability to build effective working relationships with a wide range of people
•Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
•Willing and able to contribute to the charity’s development, including strategy work, board reports, and cross-team collaboration
•Understanding and commitment to upholding all relevant policies, including Safeguarding, EDI, and the Code of Behaviour
Desirable Qualities
• RHS (or equivalent) Level 2 in Horticulture, or currently working towards it
• Experience of successfully applying for grant funding (£1,000+)
• Experience in developing new activities or projects aligned with charitable aims
• Knowledge of local communities within Preston and the wider PR postcode
Safeguarding and Inclusion
Let’s Grow Preston is a welcoming, inclusive charity that values the diversity of the people and communities we serve. All staff are expected to uphold our Safeguarding, EDI and Code of Behaviour policies as a core part of their role.
General terms and conditions
Salary: £16900
Contract This post is funded until 2027
Hours: 25 hours per week with weekend and evening work. TOIL is available
Pension: Automatic enrolment into a workplace pension
Probationary Period: The post is subject to a probationary period of 6 months, in which time the employee is expected to demonstrate their suitability for the post.
Holidays: 25 days p.a. plus 3 occasional days ( taken between25th December and 1st January) and statutory bank holidays
Place of work: Based at Ashton Walled Garden and travel across the PR postcode
Other: A full driving licence and access to your own or public transport is essential for this position. An enhanced DBS check is essential
How to Apply
Please send your CV and a covering letter outlining why you’re the right fit for this role.
Please include contact details for two referees and indicate whether we may contact them prior to interview.
Deadline for applications is 17.00hours 2nd February 2026
Improve and maintain green spaces and physical and mental wellbeing through social therapy in horticulture



The client requests no contact from agencies or media sales.
Job Title :Community Organiser – Thriving Futures
Contract: Part Time FTC for 1 year (may be opportunity for extension) 18.75 hours a week (2.5 days a week)
Reports to: Communities Partnership and Programs
Salary: £30,500 FTE pro rata £15,000 per annum
Office Location: Lambeth, Brixton – Hybrid
Benefits
26 days annual leave (pro rata) plus bank holidays, hybrid working, pension contribution
Please let us know if you need support, have a reasonable adjustment request or have a question by contacting us.
About Black Thrive Global
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Black Thrive Lambeth – Communities Workstream Overview
The Communities Workstream sits at the heart of Black Thrive Lambeth’s model and is the primary mechanism through which the organisation remains deeply connected to Black residents across the borough. Covering communities from Waterloo to Central Hill Estate, the workstream focuses on Black adults and their wellbeing, ensuring that lived experience directly informs strategy, systems change, and service design.
This workstream is responsible for building, maintaining, and nurturing relationships at grassroots level—with residents, community leaders, and Black-led organisations doing vital work across Lambeth. It acts as a bridge between community insight and institutional decision-making, ensuring that Black voices are not only heard but embedded within policy and practice.
The Communities Workstream plays a critical role in:
· Creating and holding trusted community spaces for dialogue, healing, and collective action
· Supporting community-led initiatives and amplifying grassroots leadership
· Facilitating co-production between residents and statutory partners
· Translating community priorities into practical recommendations for systems change
The workstream also underpins Black Thrive Lambeth’s strong relationships with Lambeth Council and other statutory partners, providing a credible, community-informed route for collaboration and influence. Through this role, the Communities Workstream ensures Black Thrive Lambeth remains accountable to the people it exists to serve, while driving long-term improvements in wellbeing, equity, and outcomes for Black communities in Lambeth.
Job Description
Role Description
To support the Black Thrive Lambeth Communities workstream in engaging with Black community members in the boroughs of Black Thrive Lambeth.
The long-term ambition of the Communities workstream is to liaise with Black communities and other stakeholders involved in the delivery of Black Thrive’s Thriving Futures – Scaling Systems Change programme.
The immediate priority for the role is to identify the people and resources that can support the development of the Communities workstream in Lambeth. This role will work closely with those involved in the Black Thrive Thriving Futures programme and will have a wide range of responsibilities from communications activities, event management to research and administration.
1. Support the Black Thrive LambethLocality Lead in delivering the outputs of Black Thrive’s Thriving Futures – Scaling Systems Change programme and other related activities to achieve programme objectives and milestones.
2. Engage and collaborate with Thriving Futures Collective partners across Haringey, Birmingham, Wales, and Scotland, sharing learning and best practices from community project delivery in Lambeth.
3. Build and maintain strong relationships with Black Thrive Lambeth Black communities by designing, managing, and updating databases to support engagement with community members, partners, contractors, and stakeholders.
4. Maintain Black Thrive’s internal systems to ensure the efficient delivery of the Thriving Futures workstream.
5. Work with the Locality Lead to strengthen engagement with the local community and Black-led voluntary sector in Lambeth.
6. Contribute to research and learning by collaborating with the Black Thrive Global Research Institute to aid in collecting and reporting quantitative and qualitative data that informs programme delivery and impact.
7. Organise, facilitate, and present at key events, including locality Community Assemblies, ensuring accurate data collection, analysis, and reporting of participant engagement.
8. Lead on creating engaging content, including blog posts and digital communications, to effectively promote Black Thrive’s work across internal and external channels.
9. Support the Locality Lead with onboarding and engaging new stakeholders in Scotland/Wales; occasional travel may be required.
10. Ensure compliance with legislation and organisational policies, including equality, safeguarding, health and safety, data protection, and financial governance.
11. Work flexibly, including occasional evenings and weekends, to support delivery of key events.
12. Provide programme management support, including monitoring progress against milestones, tracking risks and issues, and ensuring timely delivery of outputs.
13. Work closely with the Locality Lead to provide programme support across activities, ensuring alignment with overall objectives and effective coordination across localities.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Specification
Essential
· Minimum of 2 years’ experience working in a community-based role and/or setting.
· At least 2 years’ experience in stakeholder management across different levels of seniority.
· Proficiency in Microsoft Excel and SharePoint (or equivalent platforms).
· Strong commitment to equality, with a solid understanding of the experiences of Black people of African and Caribbean descent and a determination to address the factors that negatively impact their health and wellbeing.
· Excellent communication and interpersonal skills, with the ability to engage effectively with diverse groups.
· Strong organisational skills, attention to detail, and the ability to balance multiple priorities in a high-paced environment.
· Ability to navigate ambiguity and uncertainty while remaining calm under pressure.
· Solutions-focused, resilient, and able to sustain optimism and deliver tangible outcomes in challenging contexts.
Desirable
· Bachelor’s degree or equivalent professional experience.
· Experience in community or voluntary sector work, and/or knowledge of the Lambeth boroughs.
· Experience in event logistics and/or event management.
· Ability to use Canva or another designing platform.
To apply, please submit a CV and a cover letter via CharityJob
Interviews will take place: Thursday 12th February 2026
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
Purpose
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.
The Patient Experience Manager will be instrumental in supporting patients and families use of the garden.
Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit.
This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. You will be managed by the National Patient Experience Lead.
You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager.
The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.
You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.
This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Main Duties and Responsibilities
People with spinal injuries
· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay
· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly
· Organise a programme of seasonal events, reflecting the needs of patients
· Work with the Impact Manager to monitor patient experience and the impact of the garden
· Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)
NHS staff
· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services
Volunteers
· Recruitment and training of new volunteers
· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core
Fundraising and Communications
· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising
· Support corporate sponsor events and fundraising opportunities
· Represent the garden and charity at key events
· Promote the local social media accounts and provide regular updates for content
· Interviews with press/media as required
Administrative
· Ensure all administrative tasks associated with the role are monitored, completed and maintained
· Manage the garden budget along with the Head Gardener
· Collate and bank donations and manage petty cash
· Assist with ensuring the garden room is kept clean and tidy at all times
· Collate data showing usage in the garden and volunteer hours
Safeguarding
· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately
· This post is subject to an enhanced DBS check
Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
Please see the full Person Specification in the Job Description attached.
Essential
- Flexible and able to work to suit patient requirements
Closing date: 5th February 23.30
The first round of interviews will take place on the 18th February
The client requests no contact from agencies or media sales.

