Office and facilities coordinator jobs

Job Role: Service Manager – Day Centre & Activities Hub

Salary: £30,750 per year

Hours: 37.5 hours per week

Contract type: Fixed term contract until 31st March 2028

Location: Bath

Additional information:

• Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
• Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.

In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.

You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!

What you’ll be doing:

• Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
• Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
• Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
• Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Ability to manage teams and/or projects resulting in high quality client service.
• Knowledge and understanding of the care and support requirements of people experiencing social exclusion.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!