Office support jobs

About the Aziz Foundation        

We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country. Through our flagship Master's Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees, as well as working with employers to facilitate work experience and internships for young British Muslims. We have also supported a wide range of charitable initiatives, including funding of historic buildings, community sports, research into discrimination, interfaith activities and the engagement of British Muslims in the democratic process of our country. 

Job Purpose 

This is a new and vital role for the Foundation, involving developing our work around employment, which will support British Muslims to access employment and develop their careers in fields in which we are currently under-represented. You will be part of a matrix-working team that will collectively develop this piece of work, so you will not be simply implementing an existing plan; you’ll be there from the start with key input into how this should be designed and implemented. 

Your key role will be to engage with graduates and those with advanced vocational skills, to support them to develop the necessary skills to access employment and to support them once they are in employment in partnership with employers. Our target industries are journalism, law, arts, public policy, and tech/AI. This will involve direct engagement with employers, with graduates and other job seekers, with Aziz Scholarship/Internship alumni and with intermediary bodies that provide links between job seekers and employers. 

Internal relationships 

You will report to the Director of the Foundation, who will work closely with you in the development of this new programme. The Foundation currently has five staff, now growing to eight.We are a tight-knit team that goes over and above to support one another.

This role will work closely with the Head of Employer Engagement, who we are advertising in parallel.That role is more at the “demand” end – identifying and engaging employers to ensure that there are clear pathways for graduates and others seeking to develop their careers. 

Key Responsibilities 

Broadly, the main duties and responsibilities will include, but not be limited to, the following: 

• Build and manage engagement with British Muslim graduates/vocationally skilled job seekers in target sectors; journalism, law, arts, public policy, and tech/AI 

• Ensure our CRM system is maintained to track all external and internal communication for your area of work with graduates/job seekers 

• Convene and support development sessions for job seekers 

• Engage with the existing alumni network of Aziz Scholars and Interns 

• Collaborate with internal colleagues to support alignment of graduate skills with employer needs 

• Collaborate with the Communications function to ensure internal and external promotion of opportunities 

Person Specification 

When completing the cover letter as part of the application process, ensure that you address how you meet each of the “essential” criteria in the person specification and, where relevant, how you meet the “desirable” criteria. 

1. Experience

Essential 

• Minimum five years’ professional experience in a related role 
• Experience in recruitment, career development, or graduate programme management 
• Demonstrable commitment to equity and supporting underrepresented communities

Desirable

• Specific experience working in one of the target fields: journalism, law, arts, public policy, and tech/AI 
• Experience of managing networks of graduates or employees

2. Skills and Abilities

• Strong communication and facilitation skills 
• Solutions-focused – the ability to find ways to make things work rather than to find problems 
• An understanding of the challenges facing the British Muslim community 

Create inspiring events that bring communities together

At Trinity Hospice, we provide compassionate care and support to thousands of patients and families across Blackpool, Fylde and Wyre each year. Our work is made possible by the incredible support of our community, and our events play a vital role in bringing people together, raising funds and building lasting connections.

We are now looking for an enthusiastic and organised Events Fundraiser to join our Fundraising and Communications Team for a two-year contract. This is an exciting opportunity to play a key role in delivering a diverse and engaging programme of events at a pivotal time for the charity, as we build towards our next large-scale art trail in 2028 following the success of Elmer’s Big Parade Blackpool. 

In this role, you will support the development, planning and delivery of a wide range of fundraising events across the Fylde coast. You will take ownership of key events within the portfolio, managing everything from initial planning and promotion through to on-the-day delivery and post-event evaluation. Your work will ensure that every event is safe, well organised and provides an exceptional experience for participants and supporters.

You will play an important role in engaging and supporting participants throughout their journey, helping them feel motivated, valued and connected to Trinity Hospice. Working closely with colleagues across fundraising, marketing and communications, you will help deliver compelling campaigns that drive participation and maximise income. You will also use data and insight to monitor performance, evaluate success and identify opportunities to improve and grow the events programme.

We are looking for someone with experience delivering mass participation events, who is confident managing multiple projects and working to targets. You will be highly organised, creative and proactive, with strong communication skills and the ability to build positive relationships with colleagues, volunteers, partners and supporters.

Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than an events role, it is an opportunity to create meaningful experiences that inspire communities and help fund compassionate care for those who need it most.

Job description

Role: Partnerships and Programme Development Manager

Directorate: External Affairs

Team: Corporate Partnerships

Manager: Senior Strategic Partnerships Manager

Direct reports: N/A

Role purpose

This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.

You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.

Key tasks and responsibilities

Partnership and project delivery

· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget

· Support management of key strategic partner relationships

· Coordinate teams and stakeholders to deliver partnership activities

· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments

Income development and proposals

· Develop funding opportunities from programmes and organisational activities

· Produce high-quality proposals, presentations and funding applications

· Support applications to trusts, foundations and corporate partners

· Contribute to the development of partnership agreements and documentation

Reporting and planning

· Support delivery of income and fundraising plans through regular monitoring and reporting

· Track progress against agreed objectives and provide clear updates and analysis

· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation

· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures

Systems, processes and knowledge management

· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities

· Maintain accurate records, documentation and reporting systems to support partnership activity

· Identify opportunities to improve ways of working and streamline processes across the team

Research and pipeline development

· Carry out research to identify potential partners, funding opportunities and sector trends

· Support the development of a strong and diverse pipeline of prospective partners

· Contribute to internal decision-making by providing relevant insights and analysis

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Produce specification requirements in line with procurement processes for outsourced activity

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability

If you love connecting people with purpose, this is your chance to shape something extraordinary. Join Rockinghorse and lead a volunteer community that supports children and families when they need it most.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the Role

In 2025 we launched our five-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme, working across the charity to ensure we have the right individuals to support our work. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills, and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.

Duties of the Role 

Support the charity to deliver brilliant projects and services that support children and their families:

· Work collaboratively across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities, events schedule and office work.

· Communicate regularly with our volunteer community, to highlight upcoming fundraising and challenge events and ensure there is sufficient and appropriate representation in place per event.

· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.

· Lead on and co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity and the role.

· Support volunteers to achieve their aspirations in terms of work experience, education, training or further volunteering during their time with us.

· Co-ordinate individual and/or group supervision and support for volunteers.

· Manage a volunteer database in line with relevant data protection legislation and ensure that all volunteers undergo appropriate due diligence during the recruitment process.

· Encourage and facilitate volunteers to share their experiences as case studies and reflections.

· Co-ordinate volunteer thank you initiatives, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.

· Create partnerships with new corporate and community partners to maintain a steady flow of volunteers into the charity.

· Develop effective working relationships with existing partners, helping to engage local teams in volunteering and fundraising opportunities.

· Oversee work experience placements throughout the year, ensuring a positive experience and maximising the return on investment for the team.

· Manage the offboarding process for all volunteers, ensuring a brilliant experience from start to finish.

· Support the Head of Marketing and Communications to create promotional, marketing and social media materials related to our volunteer programme.

· Modernise and automate processes on an ongoing basis to increase workflow efficiency.

· Lead on the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.

· Report on the volunteer function as part of the management information and against set KPIs and targets. 

Support the charity more widely:

· Represent Rockinghorse at events and activities, building strong peer relationships and sharing best practice.

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity, including working flexibly during evenings and weekends as required.

· Travel across Sussex as needed in order to attend events and meet with our supporters and volunteers.

Person Specification -

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of volunteer management in a charity and/or not-for-profit.

2. Proven experience of recruiting and managing volunteers day to day.

3. An understanding of safeguarding and welfare management frameworks.

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party partners.

5. Able to prioritise own workload effectively and comfortable with working autonomously.

6. Excellent time management skills with strong prioritisation and organisation skills.

7. Brilliant communication, interpersonal and stakeholder engagement abilities.

8. An understanding of data privacy theory and application.

9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and marketing to support volunteer engagement.

2. Previous work experience with a non-profit, or charitable organisation.

Work skills you’ll need day to day: 

1. A can-do attitude.

2. Brilliant organisational skills.

3. Excellent people skills with an adaptable and flexible manner and approach.

4. Excellent written and verbal communication.

5. Ability to support and motivate others.

6. Ability to work on own initiative and as an active team member.

7. Ability to work under pressure and in a fast-paced environment.

Benefits of Working for Rockinghorse Children’s Charity: 

· 25 days annual leave plus bank holidays (pro-rata to part-time working pattern). 

· An additional day of annual leave on your birthday. 

· Additional Christmas closure days (pro-rata to part-time working pattern).

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development. 

· Quarterly reward and recognition days. 

· Opportunity for flexible, hybrid and part-time working. 

· Cycle to work scheme. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

_______________________________________________ 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the “Essential” elements of the person specification. Applications without a covering letter will not be considered. If you also meet any of the “Desirable” criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk through the role and answer any questions you may have informally.

All applicants will be shortlisted to proceed to interview based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated timeframes: 

· Application deadline midnight 10th May 2026.

· Shortlisting w/c 11th May 2026.

· Interviews will be Thursday 21st May 2026 in central Brighton.

Interviews will be with the Head of Finance & Operations and the Senior Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Desirable and Work skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st June 2026 (depending on post holder’s availability).

JOB TITLE: Membership Executive (Wales and Ireland) 

CONTRACT: Permanent, Part Time (21 hours per week) 

ORGANISATION: Royal Life Saving Society UK (RLSS UK) 

DEPARTMENT: Membership and Education

LOCATION: Home/Field based 
*with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required 

REPORTS TO: Head of Membership 

SALARY: £27,308 (Grade E) *Pro-rata for Part Time Hours

 
ROLE OVERVIEW 
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and branches and clubs in Wales and Ireland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region. 

KEY TASKS, ROLES, AND RESPONSIBILITIES 

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
• To actively recruit and increase the number of clubs affiliated to RLSS UK 
• To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
• Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity 
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport 
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies 
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective 
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members 
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK 
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain 
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely 
• Ability to attend occasional evening events 
• Willingness to travel throughout Wales and Ireland as required

Other Duties & Responsibilities 

•  Lead on and support ad hoc projects as required 
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager. 
• To demonstrate and uphold the Society’s values and behavioural standards 
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers 
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme. 

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. 

PERSON SPECIFICATION 

Essential Relevant Experience, Skills and/or Aptitudes 

• Experience of working with volunteers and sporting clubs 
• Experience of planning, prioritising, and managing a varied work programme and number of projects 
• Experience of effective liaison with external stakeholders to deliver outcomes and impact 
• Able to communicate effectively with people at all ages and all levels 
• High level of computer literacy 
• Excellent accuracy in numeracy and literacy 
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills 
• A positive ‘can do’ attitude 
• Hold a Full UK Driving License, or have the ability to travel

Desirable Relevant Experience, Skills and/or Aptitudes 

• An understanding of lifesaving and water safety sector/community 
• An understanding of working with branches
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland 
• Demonstrable experience of increasing participation in underrepresented groups 
• Experience of working with governing bodies 
• Sport or Community Development qualification 
• Demonstrable experience of running or being involved in a sport club 
• Ability to adopt a flexible approach to work to meet the needs of the role 

YOUR STRENGTHS 

Personable – You can communicate effectively with people at all ages and levels. 

Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners. 

Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.

Empathy – You readily identify with other people’s situations and can see things clearly from their perspective. 

Initiative – You take independent action to make things happen and to achieve goals. 

Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges. 

Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage. 

Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential. 

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland) 

Closing Date – 5pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader

At Global Witness, we’re on a mission to shift the balance of power from the polluters profiting most from the climate emergency to the people most adversely affected.

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable that enable corporate abuses of power that harm people and planet.

We are all determined and confident that together we can secure a better tomorrow for everyone. If you are inspired to join us as we investigate and expose abuses of power, tell the stories the world needs to hear and campaign for systemic change, we would love to hear from you.

About the role

We are looking for both a Senior Data Investigator and a Data Investigator to join our Data Investigations Team in delivering a major new project focused on abandoned and orphaned oil and gas wells in Europe. The Senior Data Investigator and Data Investigator will work together in the development of the core database underpinning the project’s public-facing map, and carry out rigorous data analysis and investigations that help uncover the environmental, financial and public interest issues linked abandoned to oil and gas wells.

You will also contribute to the wider work of the Data Investigations Team, supporting the development and delivery of other data-led investigations, strengthening data investigation practice across the organisation, and helping ensure that data is used effectively in Global Witness’s publications and advocacy.

About you

You have experience supporting data-led investigations, research or public-interest reporting, and are keen to develop your skills as a data investigator. You are confident working with complex datasets and a range of advanced data collection and analysis methods to identify impactful lines of inquiry and turn complex information into robust, publishable findings. You are interested in helping to build and maintain public-facing databases and data products that support investigations and advocacy.

You are collaborative, with the ability to work effectively across teams, build trusted relationships with colleagues and project partners, and use your skills and expertise to support project goals and campaigning objectives. You are proactive, motivated, and bring good judgement to your work.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington D.C. and Brussels.

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.

We offer an excellent benefits package including a competitive salary and 25 days annual leave (excl. Bank Holidays). We also offer healthcare insurance, wellbeing days and policies to support you during key life events.

We are currently in the first year of a shorter working week pilot where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

How to apply

Please send in your CV (max 2 pages) and a cover letter to PeopleOps by Midnight GMT Sunday 10 May

To help us track your application please use the following in the subject heading of the email: 

• Data Investigator 
• Senior Data Investigator 

Please use the following file name protocol for your CV and cover letter: ‘First Name_Last Name_CV’, ‘First Name_Last Name_Coverletter’.

Interview

Virtual interviews will be held on a rolling basis as we receive applications, with all interviews expected to be completed by 28 May. If anything changes, we will let you know. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.

There will be a short technical task, to be completed before the interview. This will be sent in advance and is expected to take no more than 2 hours to complete.

If you have a disability and would prefer to apply in a different format or would like us to make any reasonable adjustments to enable you to apply or attend any interview, please let us know.

Equality and diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

As Head of Finance, you will be a member of the Executive Team, supporting the Chief Executive with the overall direction and long-term financial viability of the Charity. You will be accountable for developing and implementing the organisation’s financial strategy, delivering effective financial planning, monitoring and reporting, and maintaining sound financial and risk management systems.

Key responsibilities:

• Provide sound financial advice to the Chief Executive, Board of Trustees and senior managers to support effective leadership and management of the Charity
• Lead financial planning, budgeting, cash flow management and resource allocation, ensuring strong processes for performance monitoring at all levels
• Establish and oversee financial reporting systems, monitoring key performance indicators and delivering management information to the Board
• Take responsibility for compliance with accounting, tax and regulatory requirements, ensuring internal financial systems and controls are robust and scalable
• Undertake the role of Company Secretary, ensuring all statutory and regulatory governance obligations are met
• Lead procurement of systems, products and services, driving cost savings and value for money in line with the Charity Governance Code
• Oversee relationships with banks, auditors, payroll providers, insurers and charity finance specialists, ensuring the Charity manages its assets effectively
• Ensure appropriate risk management techniques and financial controls are embedded at strategic and operational levels

About you:

This role will suit a fully qualified accountant (ACA, ACCA or CIMA) with senior-level finance leadership experience in a charity or not-for-profit organisation of comparable scale. You will bring strong technical knowledge of Charity SORP, charity law and financial governance, a collaborative leadership style, and the confidence to operate with minimum direction in a small Executive Team. Experience of company secretarial duties and charity governance is essential.

Benefits:

• Private medical insurance provided through Bupa after 1 years’ service
• Continuous training and professional development opportunities
• Staff wellbeing events throughout the year
• Team building days
• Employee Assistance Programme - this is a scheme run by Dudley Lodge for its employees. It enables staff to gain access to qualified advisors for a wide range of services day or night.
• Cash plan - After 1 year’s continuous employment, you can opt for free cover under this Cash Plan policy.
• A pension scheme with Standard Life, Dudley Lodge contributes 5% towards your pension, also matching additional employee contributions up to 7.5%. The company will increase its contribution to 10% after an employee has reached their 10 years’ service, on condition employees contribute the same.
• Life Assurance - Group Life Assurance Policy with Unun Life.  Life. The scheme provides a tax-free benefit to all permanent employees, paying a lump sum amount of 2 x salary in the event of death in service.
• Free tea, coffee, water and fruit for all staff
• Enhanced holidays:
• 27 days plus 8 bank holidays - up to 5 years continuous employment
• 34 days plus 8 bank holidays - over 5 years continuous employment
• Flu Vaccine: For Staff that do not qualify for the flu vaccine through the NHS
• Bike (Cycle) Scheme: Staff can purchase a bike (max, £1000 or 50% of monthly contractual salary). The employee cycle loan request form should be completed for validation.
• Long Service Awards: We value our staff and to show recognition we offer long service awards.

Our Commitment Statement

Our expectation of all staff is to demonstrate kindness, empathy, and fairness to all.

Dudley Lodge strive to provide an inclusive working environment and experience, where employees can bring their best, and authentic self to work. Where difference is recognised, respected, valued, and celebrated.

Our approach to inclusion and diversity is rooted in listening, learning and acting. This includes conducting ongoing listening forums across the company, the implementation of Inclusion & Diversity talking/support groups, workshops and training, good quality supervision, surveys and collaborative working parties. All with the core aim to receive honest feedback, reflect and continuously strive to be the best that we can be. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons.

Dudley Lodge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. This post is subject to an enhanced DBS check.

We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough.

Location – This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office.  

Salary – Up to £35,000 DOE 

Employment Type – Permanent

Team – Communications team

About you

We are looking for someone who can demonstrate the following: 

• Significant experience in a communications role, including experience with copywriting and content creation. 
• Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
• Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English.
• The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
• Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. 
• Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. 

About the role

The responsibilities of this role include: 

• Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities. 
• Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
• Support effective communications with stakeholders across sectors including community, health, education and local organisations. 
• Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials. 
• Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives. 

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
 

Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. 

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 
• 25 annual leave days per year plus bank holidays.
• £100 contribution towards your professional body membership.

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. 

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.

The Counselling and Outreach Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This full-time role will shape the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support. 

As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with community organisations to ensure relevant, de-colonial approaches, including maintaining a delivery partnership with Black Psychotherapy.

The main working site is a community centre in SE5, and the community outreach work involves regular travel across the borough. You will play a vital role in building community trust, ensuring that we are creating routes into the service and continually seeking and implementing feedback.

We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative. 

The role will involve:

• Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
• Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
• Maintaining a live engagement strategy and actively reaching out with physical presence to grassroots organisations, faith groups, community centres, cultural associations, and spaces for people experiencing difficult situations including e.g. food banks and advice/advocacy organisations
• Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice

This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Thursday 7th May (11:59pm)

Likely interview date: Monday 18th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Youth Outreach Practitioner – South Yorkshire  

Salary: Up to £32k 

Hours: Full time 

Location: Sheffield or Doncaster

Contract: Permanent 

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? 

Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.

Wherever they may be in the world, they face violence, abuse, neglect and exploitation. 

Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can.  As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work. 

The role 
We are looking for a Youth Outreach Practitioner for our South Yorkshire team and are keen to receive applications from those living in and around Sheffield or Doncaster.  You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).  

As a Youth Outreach Practitioner, you’ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown.  

You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support.

Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.  

Your base would be at Sheffield or Doncaster Railway Station with regular travel between these stations plus Barnsley and Rotherham stations and working across these boroughs. This role does involve working regular unsociable hours including evenings and weekends.   

 About you 

You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.    

A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential.    

You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK.   

Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must.   

A full person specification can be found in the job pack.  

For further information about this post and working for Railway Children, including how to apply, please visit our website.

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. 

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. 

Closing Date: Sunday 10th May at 5pm 
 
1st interviews are scheduled to take place on Wednesday 20th May 2026 
2nd interviews are scheduled to take place on Tuesday 2nd June 2026 

Help spark the stories that shape society. Join Heard as a Programme Coordinator and play a key role in shifting narratives on the economy, trans representation, and youth media.

At Heard, we believe stories have the power to change hearts, minds and systems. We’re a multi-award-winning charity working with major media partners including broadcasters, journalists, and others to transform how social issues are understood and represented. In 2024 alone, our work reached 39 million people, influencing conversations around poverty, climate change, migration, trans experiences and more.

We bring together storytellers, organisations, and people with lived experience to create narratives that drive long-term social change. Our culture is collaborative, creative and values-led. We care deeply about the people we work with and the impact we make.

About the role

As Programme Coordinator, you’ll support delivering three of our programmes: Economy, All About Trans, and Youth Media. This is a varied, hands-on role where you’ll help turn ideas into impactful activity by supporting everything from workshops and media engagement to research and stakeholder coordination.

You’ll play a crucial role in keeping programmes running smoothly, working closely with Programme Managers, partners, and lived experience networks. Whether organising events, supporting participants, or contributing to communications and learning, your work will help ensure our programmes achieve real-world impact.

Key details

• Contract: 12-month fixed term
• Hours: Part-time, 3 days per week (24 hours)
• Salary: £31,518 (pro rata)
• Location: London-based, hybrid (minimum 2 days in office, including Tuesdays)
• Reporting to: Senior Programme Manager

Benefits include:

• 7.5% pension contribution
• Generous annual leave + bank holidays + birthday leave + Christmas closure
• Annual training budget and mentoring
• Hybrid working
• Four-day week trial (full-time equivalent is 32 hours Mon–Thurs)

What you’ll be working on

• Coordinating programme activity, timelines and key milestones
• Supporting the delivery of workshops, training and events (including logistics and facilitation support)
• Liaising with partners, media contacts, funders and participant networks
• Supporting participants involved in media opportunities and programme activities
• Gathering data and insights for monitoring, evaluation and reporting
• Contributing to research, slide decks and communications materials
• Supporting programme development, including funding bids and strategic input

This job is for you if…

• you’re highly organised and able to manage multiple priorities with strong attention to detail
• you enjoy working with people and bring empathy, warmth and strong communication skills
• you’re confident coordinating projects, stakeholders or participants
• you have strong written and digital skills (e.g. Google Workspace, online events platforms)
• you’re interested in communications, media or narrative change
• you care about social justice and want to contribute to more inclusive, accurate representation

Experience in the charity sector, events delivery, or working with underrepresented communities is helpful but not essential.

Additional information

We’re committed to building an inclusive and supportive workplace and strongly encourage applications from people with lived experience of the issues we work on. If you don’t meet every requirement but feel excited about the role, we’d still love to hear from you.

How to apply:
Apply via our website by submitting your CV and answering short application questions.

Closing date: Sunday 10th May, 11:59pm
Interviews: Mid-May (first and second rounds)

See Job Pack for full details.

Role purpose 

We are looking for a proactive and organised Marketing & Communications Assistant to support the delivery of digital content and campaigns across Southampton Hospitals Charity’s channels. 

This role will play a key part in ensuring our communications are delivered consistently and effectively, supporting social media, email marketing and website activity. Working closely with the Campaigns & Marketing Manager and Editorial and Communications Officer, you will help bring our stories to life across digital channels and ensure content is published, scheduled and monitored to a high standard. 

This is an exciting opportunity for someone looking to develop a career in marketing and communications within the charity sector, gaining hands-on experience across a wide range of channels and campaigns. 

Key tasks and responsibilities  

Digital content delivery and channel management 

• Support the delivery of content across digital channels, including social media, website and email marketing. 

• Schedule and publish content across social media platforms, ensuring consistency and alignment with campaign plans. 

• Monitor social media channels, responding to comments and messages where appropriate and escalating where needed. 

• Assist with maintaining and updating website content, including uploading stories, blogs, and campaign pages. 

• Support the build and scheduling of email campaigns using Mailchimp. 

Content creation and design 

• Create engaging social media assets and simple marketing materials using Canva (or similar tools).

• Source and format images for use across digital channels.

• Support the creation of short-form copy for social media, email and web content.

• Ensure all content follows brand guidelines and is accessible and inclusive. 

Campaign and team support 

• Support the delivery of fundraising and awareness campaigns across digital channels. 

• Create fundraising and campaign materials using Canva (or similar tools).

• Work closely with the Editorial and Communications Officer to bring stories and case studies to life online. 

• Assist with coordinating content and ensuring deadlines are met. 

• Provide general administrative and operational support to the communications and marketing team. 

• Digital performance and improvement 

• Support the tracking and reporting of digital performance, including social media and email metrics.

• Produce regular summaries of performance to help inform future activity.

• Identify opportunities to improve content and engagement across channels.

Person specification 

Knowledge and experience 

• Experience using social media platforms (either professionally or personally) and an understanding of how content performs across channels.

• Experience creating content and assets using tools such as Canva or similar design platform (or willingness to learn).

• Strong written communication skills, with the ability to write clearly and engagingly for digital audiences. 

• Familiarity with (or willingness to learn) website content management systems (e.g. WordPress).

• Familiarity with (or willingness to learn) email marketing platforms such as Mailchimp.

• Interest in digital marketing, communications or the charity sector. 

Skills, abilities, and behaviours 

• Proactive and willing to learn, with a positive and flexible approach.

• Highly organised, with the ability to manage multiple tasks and deadlines.

• Strong attention to detail, particularly when reviewing and publishing content.

• Creative with an eye for visual content and presentation.

• Ability to interpret and apply brand guidelines to create clear, engaging and visually consistent assets. 

• Good communication and interpersonal skills, with the ability to work collaboratively.

• Ability to follow established processes and ensure consistency across all communications. 

• Comfortable using digital tools and platforms, with a willingness to develop new skills.

• A team player who is happy to support across a range of activities. 

We are pleased to invite applications for the following opportunity:

Volunteer Coordinator

Hours:  37.5 hours per week

Salary: £38,000 per annum

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services.

We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative.

PLEASE NOTE: This role includes weekend working.

Closing date: Sunday, 10th May 2026

JOB DESCRIPTION: Volunteer Coordinator

TITLE: Volunteer Coordinator

SALARY: £38,000 per annum

HOURS: 37.5 hours per week

BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week.

REPORTS TO: Head of Services

JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

1. Volunteer management & development

· Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence.

· Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity.

· Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported.

· Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills.

· Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system.

· Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date.

· Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere.

· Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services.

· Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise.

2. Programme delivery & coordination

· Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health.

· Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate.

· Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers.

· Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate.

· Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery.

· Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme.

3. Outreach & community inclusion

· Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate.

· Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate.

· Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so.

· Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required.

· Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them.

4. Project & financial administration

· Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting.

· Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures.

· Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required.

· Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required.

5. General

· Organize annual volunteer events as agreed with the Senior Leadership Team.

· To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers.

· To contribute content for social media channels, the organisation’s website, and newsletter.

· To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

· To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.

This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA

The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable):

· Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E)

· Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E)

· Experience of planning, coordinating and delivering group activities or community events (E)

· Knowledge of barriers faced by people struggling with substance use and social isolation (E)

· Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E)

· Understanding of safeguarding, confidentiality and trauma-informed practice (E)

· Experience of partnership working with statutory or voluntary organisations (D)

· Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D)

· Experience of delivering presentations or training (D)

· Experience of working collaboratively within a wider staff team. (E)

Knowledge and Skills

· Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.)

· Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital.

· Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.

· Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.

· Good IT skills, including proficiency in Microsoft Office and internal systems.

Personal qualities:

· The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.

· Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.

· Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.

· Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)

PLEASE NOTE: We especially encourage applications from individuals with direct or associative experience of a substance use disorder.

Build on Belief, April 2026.

The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.

We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.

• Contract: Permanent, full time (35 hours)
• Salary: £28,000 p/a
• Location: London-based
• Reporting to Schools and Partnerships Lead 

We will be holding first round calls on the week commencing Monday 11th May, with the second round interviews taking place Wednesday 20th May. 

ABOUT THE ROLE

We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme. 

You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you. 

WHAT YOU’LL DO 

• Manage school referrals from enquiry to mentor match 

• Provide excellent day‑to‑day support to school partners 

• Maintain accurate records on Salesforce 

• Support income generation through proposals, invoices and partner stewardship 

• Coordinate school communications and gather feedback 

• Assist with outreach and partnership development 

BENEFITS

• Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
• 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
• Option to swap bank holidays for other religious holidays
• Birthdays off
• Two Mental Health “Me Days”
• Volunteering time to mentor with The Kids Network
• Personal development budget
• Team socials
• Working in a value-led organisation, where we share the impact we have on children every day

KEY RESPONSIBILITIES

SCHOOL REFERRALS & ADMINISTRATION

• Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor 
• Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving 
• Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader 
• Responsibility for securing a minimum number of referrals from schools 
• Income Generation Support 
• Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements 
• Follow the financial procedures for contributions from referral partners and maintain accurate records 
• Help to identify and follow up on income opportunities with existing and prospective school partners 
• Encourage schools to run simple fundraising activities within their communities 

SCHOOL RELATIONSHIPS & EXPEREINCE

• Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service 
• Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools 
• Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported 
• Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement 
• Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders 

PARTNERSHIP DEVELOPMENT SUPPORT

• Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners 
• Help to prepare materials for school outreach, including presentations, information packs and email communications 
• Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline 
• Identify what’s working well across schools and share best practice 

GENERAL & ADMINISTRATIVE

• Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work 
• Contribute to team meetings and planning processes as required 
• Act in compliance with all organisational policies and procedures, including data protection and GDPR 

ABOUT YOU

PERSONAL SPECIFICATION

• Strong administrative and organisational skills, with excellent attention to detail 
• A natural relationship builder, confident working with schools and communities 
• Clear and confident written and verbal communication skills 
• Ability to manage multiple tasks and deadlines in a busy environment 
• A proactive, can-do approach with the ability to work both independently and as part of a team 
• Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom. 
• Knowledge of the primary school landscape 
• A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people 

DESIRABLE

• Experience in an administrative, coordination or customer-facing role 
• Experience of delivering or arranging programmes in either an educational or safeguarding setting 
• Experience of, or a strong interest in, the charity, education or public sector 
• Familiarity with Salesforce or a similar CRM system 
• Some exposure to income generation, sales support or fundraising administration 

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.

SAFEGUARDING COMMITMENT

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

EQUITY COMMITMENT

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.