Organisational change manager jobs

We are looking for a Head of IT to lead all aspects of IT and Data Services across Battersea’s three sites ensuring our services meet the needs of the charity and enable us to deliver our charitable objectives. They will be responsible for the design, development and implementation of a high quality, timely and appropriate IT and Data Services offer to key stakeholders across the charity.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable forall.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 15th March 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): w/c 23rd March 2026 (to be confirmed)

For more information about the role, please download our Recruitment pack from our Careers website.

About We Care Home Improvements (WECHI) 

​WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers.

We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion.
 

​Abou the role 

What you'll do 

• Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration.
• Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards.
• Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion.
• Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances.
• Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer.
• Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices.
• Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships.
• Lead pricing reviews and ensure best value from suppliers and partners.
• Manage complaints from start to resolution, ensuring a positive customer outcome.
• Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners.
• Lead data collection, ED&I reporting and performance analysis to inform business planning and growth.
• Identify and develop new Handy Person service opportunities, supporting regional growth and innovation.

​​Who we're looking for

• An experienced operational leader with a track record of managing service delivery teams.
• Strong financial and commercial awareness, with experience managing budgets and performance targets.
• A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers.
• Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail.
• A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services.
• Committed to health & safety, compliance and continuous improvement.
• Passionate about delivering services that promote independence, wellbeing and dignity.

​​Why join us?

• Make a tangible difference in the lives of older and vulnerable people across our region.
• Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
• Help shape and grow an essential community service with real impact.
• Receive a competitive salary (£37,000 – £40,000 depending on skills and experience) plus generous benefits and development opportunities.
• Work directly with senior leadership, influencing strategy and service innovation.

​​Additional information​​

• To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf
• ​To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
• ​Application deadline: Sunday 15 March 2026 (11:30pm)
• Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
• Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March.​

Disclaimer: ​We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.

Head of Programme Operations

Contract: Permanent, Full Time

Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

• UK: £68,000 - £74,000 per year with excellent benefits.
• Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits. 
• Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.

About the Role

The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.

Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.

The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.

In this role, you will:

• Provide Programme Operations Leadership
• Lead IPD Business Management and Support
• Drive Collaboration, Risk and Performance
• Oversee Systems, Compliance and Assurance
• Lead Capacity Strengthening and Support

To be successful, you’ll need:

• Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
• Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
• Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
• Experience of leading, managing and motivating others and driving change.
• Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
• Experience working in complex matrix structures across multiple cultures.
• Strong analytical, problem solving and systems thinking capabilities.
• Demonstrated knowledge of donor compliance and grant management processes.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable:

• Experience in WASH, public health or community development sectors.
• Experience working with restricted and unrestricted funding portfolios.
• Relevant university degree or equivalent professional experience.
• Familiarity with WaterAid UK’s operating model and countries of operation.

Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.   

How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are

determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We are now looking for an HR Business Partner to join us on a permanent, full-time basis, working 35 hours per week in a hybrid model.

The Benefits

- Salary of £54,438 - £67,692
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Flexible hybrid working options
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)

This is an exciting opportunity for an experienced and CIPD-qualified, strategic-level HR practitioner with strong generalist and change management expertise to support our exceptional organisation at a vital point in our evolution.

You will have the chance to make a real and positive impact whilst further developing your expertise in the DEI field, ensuring your portfolio is supported in this vital area by practical experience.

What's more, you will discover an organisation that is built on the pillars of standing up, speaking out, innovating, and collaborating, making it the perfect environment to build on DEI initiatives and drive positive change.

Your Role

As an HR Business Partner, you will shape and deliver an HR strategy that supports our manifesto and operational priorities, with a particular focus on Diversity, Equity and Inclusion (DEI).

Specifically, you will deliver guidance and advice across the HR spectrum and employee lifecycle, getting involved in everything from employee relations to recruitment, as well as supporting organisational change. You will identify key people issues, contribute to policy development and coach managers to navigate complex situations with confidence and empathy.

Spending a significant proportion of your time focused on diversity, equity and inclusion, you will utilise your specialist expertise to deliver meaningful impact to our organisation. You will work with staff forums and governance groups to embed sustainable change, and develop, drive and measure progress against our DEI agenda.

Additionally, you will:

- Partner with leaders to deliver consistent, strategic and operational advice
- Advise on complex employee relations matters, including grievances, complaints, casework and high-risk cases
- Support the Director of People and other leaders on change initiatives
- Evaluate and develop performance management processes and tools
- Provide support to managers and employees to identify L&D support
- Use HR and DEI data to inform evidence-based interventions

About You

To be considered as an HR Business Partner, you will need:

- Proven experience in a complex HR generalist role, across the whole HR lifecycle
- CIPD level 7 (completed or working towards) or equivalent experience, with experience of working within a complex, changing matrix-managed organisation
- Significant experience supporting and managing change initiatives in a dynamic organisational context
- Proactive and collaborative, with a solutions-focused approach and demonstrated problem-solving skills
- Working knowledge of UK employment law
- Proven experience in a DEI-focused role, or leading DEI initiatives as part of a broader role
- Proven track record in coaching and developing managers to resolve issues and lead with empathy
- Adaptive and open-minded, with a willingness to learn and evolve
- Proven ability to collect and analyse HR and DEI data and use it to shape effective HR interventions
- Excellent organisational skills for self and others under own oversight
- Demonstrable commitment to IIED’s mission and core values, particularly around diversity, equity and inclusion (DEI), and sustainability
- Fluency in English and very good verbal and written communication skills

A DBS check will be required for this role.

The closing date for this role is 8th March 2026.

IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

Do you have proven experience in strategic HR leadership, alongside a passion for building people-centred solutions that drive organisational success? Then join Shelter as a Senior HR Business Partner and you could soon be leading a talented team at the heart of our mission to enable impactful people management across Shelter.

You must be a highly focused Senior HR Business Partner, with the aim to proactively build relationships and add value to the directorates you work with. You need to enjoy variety, challenging work and be equally experienced in HR and ER, able to lead strategically and operate practically. In particular you will be confident in your own decision making based on your knowledge and hands on experience in organisational change, TUPE, data and insights and complex ER cases at all levels, working within a unionised workplace. You will be able to manage and motivate your small team, cope with ambiguity as well as working collaboratively within a large, very busy HR/ER team. If this sounds like you, please get in touch, expect robust interview questions as we want the best HR partnering for our charity and the most competent ER knowledge. In return will offer a supportive team environment, working from home, competitive salary and very generous staff benefits.

About the role

With line management responsibilities for a team of HR Business Partners, the Senior HR Business Partners will drive HR aspects of the Strategic Plan ensuring development and delivery of the strategy to enable relationships and people management solutions across Shelter and Shelter Scotland.

The postholder will identify HR priorities which supports Shelter and Shelter Scotland’s Strategy, making recommendations to the HR Senior Leadership Team that supports the overall strategic direction.

Role specifics

As a Senior HR Business Partner at Shelter, you will play a key role in delivering our People strategy, ensuring it supports the wider goals of Shelter and Shelter Scotland. You’ll lead on embedding effective business partnering across directorates, providing expert HR support and insight to help achieve strategic objectives. Reporting to the Head of HR Business Partnering and Employee Relations, you’ll help foster a strong partnership with Trade Unions and lead key HR projects that drive organisational change. As a senior leader within the team, you’ll manage up to two HR Business Partners, offering coaching, development and performance support, and creating opportunities for collaborative, cross-functional working.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The HR Business Partnering Team provides the strategic lead on people management and organisational development at Shelter.  We aim to enable the organisation to have the right Culture, Capacity and Capability to achieve its purpose.  We do this through providing Employee Relations and Business Partnering support, partnering with specific directorates within the organisation to understand business needs and advise on people initiatives which support the delivery of directorate objectives. Working with colleagues within the wide people directorate to delivery cultural and structural change management initiatives tailored to the needs of the business. Supporting the Head of HR Business Partnering in the continued development and delivery of the wider people plan.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The CEO will play a pivotal leadership role in ensuring the continued success and sustainability of Clwyd Special Riding Centre. This is a wide-ranging role combining strategic leadership with hands-on people management.

The postholder will oversee the daily running of the Centre while also working closely with Trustees to deliver long-term development plans. The role demands strong financial and organisational management, excellent people skills, and the ability to balance compassion with pragmatism.

The CEO will act as a key ambassador for the Centre, building relationships with supporters, stakeholders, and the wider community to secure funding and grow the charity’s impact.  The CEO will create the strategic plans for the next 5 years and work with the Trustees, Stakeholders and Staff to implement the plan.

This is an exciting opportunity to transition the organisation into a sustainable, self-funded and agile organisation able to meet the needs of their traditional participant and those members of the community who could benefit from equine activities.

Pause works to improve the lives of women who have had – or are at risk of having – more than one child removed from their care, and the services and systems that affect them. We want to make sure that women who experience or are at risk of the removal of children into care are given the best possible support so that it never happens more than once.

Through an intense programme of support, it aims to break this cycle and give women the opportunity to reflect, tackle destructive patterns of behaviour and to develop new skills and responses that can help them create a more positive future. In doing so, we aim to prevent the damaging consequences of thousands more children being taken into care. 

We’re looking for an experienced practitioner who will work directly with women across North Somerset, as part of the North Somerset/South Gloucestershire Pause team. To succeed in this role, you will bring passion, resilience, and professional insight to support women working with Pause to make the changes that they choose that make a difference in their lives.

As a Pause Practitioner, you will be responsible for implementing a range of interventions and support measures as part of an integrated package of health, therapeutic and social support. Pause is specifically designed to address the complex needs of women, through intensive support, to enable change in their lives, and ultimately reduce the numbers of children being removed into care. You will work systemically in delivering a relationship-based programme where frequency, tenacity and creativity are central.
 

Please see our full briefing pack for more information.

People and Culture Administrator

Do you have a passion for people and a heart for service? Are you detail-oriented, organised, and committed to excellence? Do you want to use your administrative, organisational, and people skills to make a meaningful difference in a faith-based mission-driven charity organisation? If you want your work to genuinely make a difference, this may be the role for you.

At BMS World Mission, we believe our people are central to fulfilling our vision. We are looking for a People and Culture Administrator to join our People and Culture team - a role that combines accuracy in administration with genuine care for people. This is an opportunity to bring your professional expertise and organisational values into a role that impacts lives.

This role provides organisational and administrative support to the Department of People and Culture to help it achieve its goal to equip, empower and support our people to bring their best, walk humbly and embrace change in order to achieve our strategy and organisational transformation. It is a varied role which includes supporting the Mission HR team in the running of mission programmes and supporting the Global HR team.

If you are looking for a role where your organisational excellence and compassion for people directly contribute to God’s work around the world, we would love to hear from you. 

 Location: Didcot, Oxfordshire

This role can be office-based or hybrid. We are happy to appoint a candidate who lives too far from Didcot to attend the office regularly, if they are able to be flexible to come to Didcot as required. The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.

Hours: 35 hours per week

Interview date: 10/03/2026

You will provide day-to-day administrative support to the Managing Director (MD); editing and disseminating organisational materials for internal and external audiences; support preparation of Board of Trustee and Executive Team reports and meetings, and minute meetings; represent Afghanaid in coordination meetings. You will be required to work closely and effectively with all other departments of Afghanaid to achieve unity of purpose, results and optimal use of organisational resources. 

Main Duties

• Coordinate the MD’s daily diary, screen email, draft correspondence and prepare documents for meetings and professional appointments.  

• Provide preparatory materials and coordinate the MD’s external representation and fundraising engagements, draft talking points and speeches, visual presentation and workshop materials.

• Coordinate and support drafting of internal quarterly reports and other Executive Team reports, as well as the external Annual Report, and ensure appropriate distribution; edit other organisational strategic and operational documents as required.

• Minute Board of Trustee, Executive and other internal meetings attended by the MD.

• Research and write internal and external briefs and reports to be used in national and international level communications.

• Serve as the primary point of contact for managing requests from various departments to the Managing Director, ensuring efficient communication and follow-through on tasks.

• Liaise with internal and external stakeholders to schedule and organise meetings for the MD.

• Organise MD’s travel, trustees’ visits, annual retreat and other events as requested. 

• Represent Afghanaid in advocacy and influencing forums and meetings.

• Assist the MD in monitoring performance indicators against strategic and operational plans.

• Support the communications focal point in the Kabul office, including taking photos and collecting case studies. 

• Perform other relevant duties as assigned and approved by the MD. 

PERSONAL SPECIFICATIONS

Essential

Education: 

• Master’s degree in relevant research-based discipline (Development, Anthropology, Policy and Research, International Relations or similar subjects) or an undergraduate degree with relevant experience.

Experience: 

• Writing high quality policy and communications documents for public use

• Practical experience in a similar role

• Working with high levels of autonomy

• Voluntary or work experience within international development or charity sector

• Managing relationships with a variety of different stakeholders

• Coordinating research projects

Skills:

• Excellent proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint), and familiarity with relevant AI tools

• Excellent written and spoken English (to native standard) 

• Strong conceptual and analytical skills

• Integrity, honesty, transparency and a firm commitment to professional standards of confidentiality

• Sense of humour, initiative and self-motivation, excellent teamwork and communications skills, ability to work collaboratively with others

• Sensitivity to Islamic culture and respect of Afghan customs and traditions, able to live and work in a diverse environment

• Outstanding organisational skills, able to communicate and collaboratively manage competing priorities

• Drive to achieve results and get things done

• Ability to deal with difficult, challenging work situations and remain calm under pressure

Desirable 

• Experience living, travelling or working in isolated and conflict locations/countries

• Firsthand understanding of the operating environment of humanitarian and development work in Afghanistan (or a similar context)

• Basic fluency in Dari or Pashto

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud of Afghanaid’s work. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions. 

This position is based in Afghanaid’s head office in Kabul, Afghanistan.

Due to security considerations, this is an unaccompanied post. International employees are entitled to 22 annual leave days, 25 rest and relaxation days, 5 travel days and 13 public holidays per year. Afghanaid also provides a generous travel allowance for international staff to take R&R out of the country.

Our remuneration and benefits package is competitive with other similar organisations. 

You will be given a private room in the staff house where all Kabul-based international hired staff members live.

This position presents an excellent opportunity for someone who has the ambition and determination to gain a foothold in the international humanitarian relief and development sector and move up in their career.

IT Operations Delivery Lead

Contract: Permanent , Full time – 35 hours per week

Location: London, UK.

UK hybrid working – a minimum of 60 % of working time is spent face-to-face in the London office with flexibility around the remaining two days. As needed, the role might be required to be in person more than 3 days on any given week.

Salary: £57,415 - £60,436 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid global IT team is a strategic, customer-focused function that enables secure, scalable and sustainable technology services across our federation.

The team leads the delivery of front-line IT support, cybersecurity and infrastructure services, while also guiding the strategic development and integration of applications and enterprise architecture.

In addition to providing direct services to over 250 UK-based staff, the team supports WaterAid personnel across more than 20 countries, working in close partnership with external vendors and in-country teams to ensure a consistent, high-performing global IT experience.

Through a focus on technical standards, resilience and innovation, the team plays a critical role in delivering WaterAid’s digital ambitions and ensuring technology underpins effective, efficient and impactful global operations.

About the role

As our IT Operations Delivery Lead, you will ensure the reliable, efficient delivery of core IT services and drive operational excellence across WaterAid’s global technology landscape, working closely with the Managed Service Provider, technical delivery teams and colleagues across the UK and international programmes to enable sustainable, scalable change.

In this role, you will:

• Lead the delivery of reliable, responsive IT support services across UK and global operations.
• Manage and optimise the performance of the Managed Service Provider, ensuring strong vendor relationships and effective service governance.
• Act as Product Owner for the service management platform (ServiceNow), driving process maturity, user experience and continuous improvement.
• Coordinate the smooth transition of new tools, platforms and services into operational support through readiness planning and clear handovers.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience leading IT service delivery or IT operations in a complex or multi-country environment.
• Ability to manage third party suppliers, including SLAs, escalations and continuous improvement.
• Strong communication and collaboration skills, able to work with technical and nontechnical stakeholders.
• Ability to analyse service performance data and drive practical, scalable improvements.

Although not essential, we’d prefer you to have:

• Experience acting as Product Owner or Service Manager for an ITSM platform such as ServiceNow.
• Knowledge of ITIL practices and service management frameworks.
• Experience supporting operational change, automation, or service optimisation initiatives. 

Closing date: Applications will close 12:00 PM UK time on 02 March 2026. Interviews are expected to take place week commencing 09 March 2026.

How to apply: Click Apply to answer the pre-screening questions and upload your CV only.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

BVSC is looking for a Grassroots Development Officer to work with small, often informal voluntary, community and social enterprise (VCSE) organisations across Bexley. This role offers hands-on support to grassroots groups delivering vital services designed and led by the communities they serve, particularly those facing health and social inequalities.

The post-holder will provide practical guidance on governance, funding, safeguarding, sustainability, and other organisational development needs. You will help groups strengthen networks, increase visibility, and overcome barriers to growth, supporting them to deliver even greater impact.

This role focuses on organisations working with young people, older residents, minority ethnic (global majority) and migrant communities, people with special educational needs and disabilities (SEND), and communities in the north of the borough where grassroots activity is most needed.

Key areas of work include:

• Identifying: Engaging with grassroots groups to understand their services, users, and development needs.
• Connecting: Building relationships and establishing a network of micro VCSEs to encourage peer support and knowledge sharing.
•  Developing: Offering tailored capacity-building support, including advice on governance, funding, communications, coordination, and premises, and coordinating grant rounds.
•  Promoting: Supporting recognition of grassroots groups by health partners and the wider community, boosting their visibility and impact.

We are looking for someone approachable, organised, and committed to equality and inclusion, with experience of supporting VCSE organisations and working with diverse communities.

Don’t meet every single requirement?  At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate!

This is a unique opportunity to make a meaningful difference to small community organisations and the people they serve.

The Organisation

Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.

While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.

Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.

By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.

The Role

As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.

The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.

The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.

Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.

Responsibilities

Team Leadership

• Line manage the Programmes Manager, Sponsorship Coordinator and interns.
• Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
• Ethiopia on programme delivery.
• Deliver the organisational strategy.

Deliver High Quality Programmes

• Monitor delivery of activity plans related to projects, sponsorship and school linking.
• Track programme finances against budgets.
• Support the UK staff in their programme roles.

Finance and Operations Management

• Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
• Due diligence checks on Ethiopian partner finances.
• Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
• Governance duties and other finance admin.

Fundraising

• Reporting and applications to trusts and foundations.
• Stewardship of donors and fundraisers.
• Oversight of the annual online fundraising campaign.

Communications and Stakeholder Engagement

• Quarterly supporter newsletters.
• Posting regular updates on our social media platforms.
• Maintaining the website content, including blog updates and basic SEO management.

The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.

Person Specification

This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.

Essential Experience & Competencies

• Energetic and self-motivated individual who shares our mission.
• 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
• 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
• 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
• Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
• A practical, collaborative and adaptable approach with good problem-solving skills.
• Excellent time management and organisational skills.
• Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
• Fluency with MS Office programs, gmail and shared drives.

Desirable Experience & Competencies

• Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
• Degree or master’s in international development, or similar field of study.
• Office management experience.
• Project delivery or programme management experience, especially in a small charity, international development or education context.
• Experience reporting directly to board level.
• Experience increasing online engagement or driving new donor recruitment.
• Familiarity with a CRM system (e.g. Salesforce).

Equal Opportunities

We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.

Flexible Working

Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.

You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).

Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.

Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.

Application Process

To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.

The cover letter should explain how your experience and skills meet the criteria required for the role.

First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.

Role to start date from 13th April 2026.

We regret that we are not able to provide feedback on applications that are not shortlisted for interview.

Use of AI

We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.

We look forward to hearing from you!

Role: Senior Data Marketing Analyst

Salary: £41,000 - £43,000 per annum (depending on Experience

Hours: Full Time (37.5 hours a week)

Location:  Hybrid and remote working options available

Are you somebody who would love to use your data analytic skills to help us Beat Macular Disease?

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are building a culture that values and learns from data, and we need someone who can help us bring our value of “knowing our stuff” to life.

We’re looking for a Senior Marketing Data Analyst to join our Data and Insights team, using your expertise to deliver high‑quality reporting, analysis and insight that informs fundraising, service delivery and organisational decision‑making. You’ll work collaboratively across the charity, creating dashboards, visualisations and data models using tools such as Power BI, while managing our reporting data warehouse to ensure a single source of truth underpins all analysis.

In this role, you’ll interrogate data to identify trends, issues and opportunities, creating accurate internal and external reports and helping teams across the Society better understand and use their data. You’ll act as a data ambassador; supporting colleagues, strengthening analytical capability, and championing our value of ‘knowing our stuff.’ With strong quantitative analysis skills, excellent communication, and the ability to manage multiple priorities, you’ll play a key part in ensuring our data drives impact.

If you want your skills to contribute to meaningful change for people affected by macular disease, we’d love to hear from you.

In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one years service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution, to find out more please visit our website.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

Closing date: Sunday 8 March 2026 (midnight)

Interviews: Friday 13 March 2026 (with Monday 16 March as alternative)

As Community Coordinator, you will be welcoming everyone who walks through our doors, running fun and inclusive activities, and helping people access the support that they need. 

This role is a demanding, people-focussed position and the successful applicant will have an outstanding ability to relate to and draw the best out of our community at The Oasis Centre.

What you will be doing:

· Giving a warm, genuine welcome to everyone who visits the Centre

· Planning, preparing, and running fun, engaging, and inclusive community activities in our free café

· Helping people find the right support by signposting them to services within the Centre

· Responding calmly and wisely to issues that present themselves, offering reassurance and support

· Welcoming visiting organisations and ensuring they feel part of the Oasis culture

· Living out and actively modelling the values of Oasis every day

· Setting the tone of a safe, respectful, and uplifting environment by challenging negative behaviours appropriately

· Supporting the wider Oasis team with other tasks when needed

What we’re looking for:

· An Occupational Requirement exists for the post-holder to be a practicing Christian in accordance with Section 2 of the Equality Act 2010

· A natural “people person” warm, approachable, and welcoming

· A great communicator who can connect with people from all walks of life

· Patient, kind, and trustworthy, someone who can be relied on

· Organised and self-motivated, able to take initiative

· Calm under pressure and confident in handling conflict well

Person Specification:

E = Essential D = Desirable

1. Education/ Training

GCSE Maths and English minimum 5 or above (High C and above) (E)

2. Experience

A minimum of 2 years relevant experience (this can be from a wide variety of backgrounds) (D)

Experience of working with disadvantaged people (D)

Experience of communicating effectively and persuasively using a variety of media (D)

Experience of working within a small-medium charity (D)

Experience of working in a community setting (E)

3.       Essential Skills

Excellent organisational skills: including goal setting, prioritising competing demands and meeting deadlines (D)

A clear communicator at all levels, with excellent written and oral communication skills, including the ability to write clear and comprehensive reports. (E)

Ability to work independently and to identify and prioritise own workload (E)

Ability to work as a supportive and productive member of a team (E)

Flexibility to deal with constantly changing circumstances and a cool head under pressure (E)

Excellent conflict resolution skills (E)

Good interpersonal skills (E)

Confident at networking and building up productive relationships (D)

4. Relevant Aptitudes

Compassionate with a heart for the disadvantaged (E)

Flexible and occasionally willing to work outside of usual working hours (E)

5. Personal

Willingness to uphold the vision, mission and values of The Oasis Centre (E)

Approachability: a friendly, welcoming and caring nature (E)

An ability to relate to, include, and bring the best out of The Oasis Centre’s community (E)

An ability to positively interact with all of our community, volunteers and staff (E)

6. Beliefs

It is an Occupational Requirement for the post-holder to be a practicing Christian in accordance Section 2 with the Equality Act 2010 (E)