Personal assistant hours jobs

We are looking for a policy adviser to work primarily in our resource stewardship theme to help deliver ambitious leadership for the environment. You will also have opportunities to work on projects in our Legislation & Governance unit.

Using your strong research and strong communication skills, you will contribute to work that shapes the future of circular economy policy and environmental legislation in the UK. Collaborating with colleagues across the organization, including in comms and politics, you will help identify compelling evidence, stories, and projects to drive better use of resources in the UK and will secure support for projects and policy proposals by building relationships with politicians and policymakers, environmental NGOs and community groups, business partners and other stakeholders.

This is a varied role that will also include project management to ensure effective delivery, including ensuring outputs and events are effectively planned and executed to deadline and to a high quality.

You will need to understand, or be willing to learn about, the political and environmental policy contexts we work in and the state of resources policy and wider environmental legislation in the UK.

Use your business support management skills to make a real difference in how a vital national charity works.

GamCare is one of the UK’s leading providers of information, advice and support for people affected by gambling harms. We’re looking for an experienced Business Support Manager to lead our Business Support Team and help ensure our Operations directorate runs effectively.

This is a broad and influential role, combining team leadership, operational improvement and trusted support to the Director of Operations. You’ll lead a team of six business support professionals, setting clear priorities, developing your team and ensuring a responsive, consistent and high-quality service across Operations.

Working closely with operational leaders, you’ll understand what different teams need, allocate resources effectively and identify opportunities to make processes simpler, stronger and more efficient. You’ll use service information and performance data to understand what is working, address pressures and continually improve the support your team provides.

Alongside your leadership responsibilities, you’ll become a trusted partner to the Director of Operations, providing confidential PA, business and project support that helps them make the best possible use of their time. From coordinating meetings, actions and communications to supporting projects, recruitment, onboarding and directorate governance, you’ll be close to the priorities that matter to GamCare.

About you

You’ll bring significant experience of managing a business support, PA, administrative or operations support team, alongside experience of supporting a senior leader or director.

You’ll be highly organised, confident managing competing priorities and comfortable improving processes and service standards. You’ll also know how to use workload data or management information to monitor performance and improve delivery.

Just as importantly, you’ll be a confident people manager and relationship builder: someone who can bring structure, support others to perform at their best and handle sensitive information with sound judgement and discretion.

If you’re a people-focused manager who enjoys bringing order to complexity, improving how things work and enabling others to succeed, this is an opportunity to make a meaningful contribution to an organisation with a national reach and an important mission.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay after 6 months’ service.
• Employee Assistance Programme – 24-hour support
• Premium access to the CALM app for you and up to 5 dependents

For further details and to apply please click the apply button.

Closing date: Sunday 23 August 2026 at 23:59.

Interviews: 2 September 2026.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

We are 4 Day Week employer

Purpose of the role

To deliver a range of dynamic and engaging education and wellbeing interventions to young people, adults and professionals on a wide range of topics including sexual health, reproductive health, relationships and wellbeing. An outreach role, requiring frequent travel to a range of education and community venues to deliver face to face and digital wholeclass sessions, small group sessions and 1:1 programmes to young people, service users, parents/carers and the wider young people’s work force.
Essential criteria

• Possession of a full UK driving licence and access to a car.

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full-Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Fixed Term up to 12 months maternity cover
• Location: High Wycombe, Buckinghamshire
• Salary: £26,227.50 PA
• Closing date: 1/9/2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
 

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Following a restructure of the school’s development department, St Mary’s Music School, Edinburgh, is looking to appoint a self-motivated and dynamic fundraiser to help secure and sustain significant grants from trusts and foundations.

The postholder will develop high quality applications, bids and reports for a diverse range of audiences.
The School is keen to appoint someone with excellent written and verbal communication skills, as well as exceptional relationship-management skills, who will work to develop and deliver a strategy to grow sustainable income from grants and foundations over time.

The successful candidate will work closely with the School Bursar, Individual Giving Manager, Marketing & Communications Manager and Database Assistant, as part of the School's development team.

This is a part-time post of 21 hours/3 days per week, working over the whole year.

Role Purpose:

To develop and manage a programme of trust, foundation and statutory fundraising that delivers sustainable income for St Mary's Music School.  The Trusts and Foundations Manager will identify funding opportunities, prepare compelling applications and reports, and build strong relationships with funders to support the School's strategic priorities.

Specific duties will include:

Fundraising

• Contributing to the overall Fundraising Strategy;
• Developing and implementing plans to meet income targets;
• Working with the development team on fundraising messaging, including a consistent and compelling narrative;
• Establishing strong relationships with staff, the public, stakeholders, supporters, funders and the media.

Research, Bids and Grant Applications

• Managing and researching a pipeline of prospective trust, foundation and statutory funders;
• Developing relationships with existing and prospective funders, attending fundraising events as required;
• Preparation of cases for support including the development of restricted funding proposals for projects and bursaries;
• Creation of high quality grant and tender applications for funding and submission of funding reports.

Reporting, Fundraising Database & Compliance

• Ensuring that all activity undertaken is accurately recorded and submitted reports as required;
• Ensuring the maintenance of up to date, accurate records of trust and foundation contacts;
• Building relationships with representatives from trusts and foundations;
• Capturing and recording information on individuals’ relationships with relevant organisations.

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

An exciting opportunity has arisen for a full-time Service Manager to oversee a number of Supported Living services across Bristol and South Gloucestershire with Milestones Trust.

We are seeking a motivated and proactive leader to inspire, manage and support a dedicated team of Service Coordinators and Personal Assistants. Together, you will deliver high-quality, person-centred support to people living in a range of independent and shared living environments, empowering them to achieve their goals, maximise their independence and live fulfilling lives within their communities.

Every person we support, and their service, is unique and we aim to work collaboratively with people to develop strategies to manage as much of their lives as possible by:

• Supporting with life skills to become as independent as possible 
• To make the most of opportunities to have meaningful roles and relationships 
• To live their best lives 

Previous experience of service management is desirable and the expectation you will be successful in a CQC registration in due course.  

You will be responsible for all aspects of your services, involved in assessment of prospective tenants, working with key stakeholders including local authorities, social work teams and primary and secondary healthcare teams in addition to building and fostering excellent relationships internally across Milestones Trust whilst achieving key objectives and financial stability for each service.

You will also lead your team to ensure all support plans, risk assessments and records are regularly reviewed and relevant, as well as leading team and 1:1 meetings with your staff.

About You

You will be a confident and inspiring leader who is passionate about delivering high quality, person-centred support and achieving positive outcomes for the people we support.

We are particularly interested in candidates who:

• Can role model a person-centred approach, placing the people living in the service at the heart of everything they do and supporting them to achieve their goals and outcomes.
• Have strong leadership and people management skills, with the ability to motivate, develop and inspire teams to perform at their best.
• Are experienced in managing budgets, balancing strategic priorities and ensuring key objectives are delivered effectively.
• Can work creatively and proactively to develop bespoke solutions while maintaining high standards within a CQC regulated environment.
• Are passionate about inclusion, community participation and protecting citizen rights, with a good understanding of safeguarding, the Mental Capacity Act and relevant legislation.
• Are excellent communicators who can build positive relationships with families, professionals and partner agencies, working collaboratively to achieve the best outcomes for people supported.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:

• 34 days Annual Leave Entitlement (including all recognised public holidays)
• Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
• Refer a Friend Scheme earning you up to £750
• Company pension scheme, to help grow your retirement pot
• Generous Occupational Maternity/Paternity pay
• Learning and development opportunities for you to build your career
• Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc. 

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within Milestones Trust.

This is an exciting opportunity for an excellent communicator with experience in collaboration and partnership working who is keen to make good quality income maximisation advice and support accessible to families across Scotland.

As Development Officer (Income Maximisation in Schools) you will play a lead role in looking at the actions needed at different levels to sustainably embed advice in schools across Scotland. You’ll be involving and engaging schools, advice services and other partners to develop practical recommendations which can be used to improve provision nationally. You will also be helping to develop resources and professional learning to increase awareness and confidence in schools around financial entitlements and pathways to income maximisation support.

You will be based within the Cost of the School Day team at CPAG in Scotland and will work closely with Welfare Rights, Digital and Policy colleagues.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply, download the Development Officer (Income Maximisation in Schools) job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at.

Closing date for applications: 11.59pm 16 August 2026

Interviews will be held at our Glasgow office in person on: 25 August 2026 

Job Title - Member Services Manager

Contract - Permanent

Hours - 21 hours per week

Salary - £30,600 per annum (£51,000 FTE)

Location - Coram Campus, London – hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.

Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the role

CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.

The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.

The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.

Key responsibilities include:

• Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
• Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
• Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
• Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
• Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
• Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
• Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
• Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.

We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th August 2026 at 23:59

Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Amaze seeks a Finance Manager to join our team where your skills and expertise can make a lasting difference.

About the role

As Finance Manager, you will oversee Amaze’s financial operations, ensuring accuracy, compliance, and strong financial management. Your responsibilities include overseeing bookkeeping and payroll, preparing monthly financial reporting, quarterly management accounts, and supporting strategic decision-making through budgeting and forecasting.

We are seeking an experienced, self-motivated and conscientious individual with strong attention to detail who can work effectively as part of a small team to maintain and develop our financial operations. Applicants should have significant relevant experience in a financial management position, alongside a commitment to Amaze’s organisational vision, mission and values.

About working at Amaze

Amaze is your local charity who provide vital support and connection for children, young people and families with SEND in Sussex. We guide children, young people and families through the complex world of SEND. We help them know their rights, feel less alone and get the support they need.  We need people like you to help us in this mission.

At Amaze, we support you. We value creativity and collaboration. You’ll work among a diverse team of compassionate colleagues. We offer training and flexible working. Amaze isn’t just a job—it’s a chance to make a difference.

Take the next step in your career with us and help create inclusive communities in Sussex, where disabled people, and their families, belong and flourish.

We are committed to supporting and promoting equality and diversity, and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.

• We want to employ staff who have lived experience of disability themselves or as a parent carer of a child, young person or adult with special educational needs or disabilities (SEND).
• We particularly welcome applicants from Black, Asian and minoritised ethnic communities.

If you want to be part of a great team that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter. For more details on how to do this, please read our application guidance.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.

This role offers the opportunity to join the Finding Legal Options for Women survivors (FLOWS) team.

As part of the FLOWS team, the postholder will support survivors of domestic abuse and the frontline professionals who work with them by providing information, advice and guidance on domestic abuse matters and available legal options. Support will be delivered via telephone, email and in-person appointments, helping survivors to understand their rights and access appropriate legal remedies.

The role will contribute to the delivery of the FLOWS service by reviewing CourtNav applications, providing initial triage, information and signposting through the FLOWS support line, and delivering dedicated legal advice appointments to survivors of domestic abuse. The postholder will also assist with casework under supervision.

This post is subject to a DBS check.

Job title: Partnerships Manager

Responsible to: Director of Delivery, Innovation & quality (MindCHWF) & Senior Operations Manager (Turning Point)

Hours: 37.5 hours per week - Full-time

Salary: Starting salary is £ £46,448.13 PA at full time equivalent (P04-SP41) with scope to increase to £49,612.14 (P04-SP44)

Contract type: 31 March 2027 (with potential for extension)

Location: [102-110 Mare Street, Hackney] with working across locations in City & Hackney

Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Integrated Recovery Service (Substance Use).  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.

The service has three elements: Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, individual, and shared assets to provide recovery capital and peer support.

This role will connect the staff teams and service users to wellbeing opportunities within the local community. The role will promote the City & Hackney Recovery Service within the local community through events, social media and local community engagement. They will identify the needs of the client group and provide adequate support.

This role will lead on management of subcontractors, coordinate quarterly contract monitoring and build partnerships including commissioners, GPs, politicians, and other stakeholders to increase collaborative and effective service in City and Hackney’s neighbourhoods. The role will also lead to support MindCHWF’s policies and delivery in the blended service in order to provide efficient and high-quality service.

Job Role:

1. Nurture external partnerships across specific areas and being responsible for overseeing and ensuring all appropriate pathways are in place and reviewed

2. Maintain and enhance appropriate key relationships with statutory and VCS partners who co-locate/joint work with or refer into the service

3. Lead on expanding the partnership network on an ongoing basis by identifying opportunities to streamline delivery and maximise joint working

4. Work as part of the service-wide team developing recovery treatment services that are truly connected to the community

5. Lead on development and management of a broad range of internal and external partnerships including but not limited to, homelessness prevention, outreach, community development and engagement, peer mentoring

6. Take a lead role in supporting the teams to improve and adapt to changing demands

7. Promote and raise the profile of the service and partners across the boroughs

8. Establish and review joint-working protocols to deliver joined up and effective support, using a population health perspective, reflecting the service’s aims

9. Oversee the innovation fund, establishing processes and protocols to set it up and the ongoing governance of the fund

10. Lead on management of all service sub-contractors – including liaison and cascade of information back and forth between the service, co-ordinate quarterly (and ad hoc) contract monitoring (manage KPI’s, staffing, service support etc.).

11. Develop and manage a Partnership Board that meets quarterly comprising Mind, London Friend and NHS Homerton (and any other organisations we begin sub-contracting to).

12. Generate and maintain/oversee SharePoint folders for all key stakeholders – including contact info, management details, premises and any joint working agreement paperwork.

13. Maintain and overarching Stakeholder contact list in Excel to be stored on SharePoint, update and amend as necessary over time.

14. Maintain and update the service satellite spreadsheet (including internal and external satellites).

15. Attend relevant CDP’s to represent the service and cover for colleagues at CDP’s as and when required.

16. Be the main link for partners/stakeholders when they are looking to initiate some joint working enterprise or have feedback or concerns to raise with the service.

17. To lead on organising stakeholder events and community events.

18. To establish and continue building a wide network of contacts for the service within as many professions as possible within CoL and Hackney.

19. To branch the service out more into the night-time economy of the borough, in terms of awareness, literature/posters and training where relevant.

20. Support the Training and Practice Lead to offer and deliver more training to external partners.

21. Run regular feedback sessions and surveys of partners to elicit feedback from the service and gather intelligence on what training and support they would like from our service. Share this information/intelligence regularly with the service at MGM’s.

22. To maintain and bolster 12-step and other mutual aid groups in the service, be the main liaison for these contacts and establish a SMART recovery Group to complement our existing mutual aid arrangements.

23. Lead on changes to the service website, review this site and consider how we could optimise promoting the service this way.

24. Lead on liaison with TP External Affairs and Marketing teams. Create and manage a service promotion plan.

25. Lead on negotiating, writing, collating and storing all MOU’s, RA’s ISA’s and all other written agreements with partner agencies relating to co-location and joint working.

26. Manage the service’s digital footprint including google reviews, and control or delegate the management of the service’s social media channels to boost our digital engagement with the local community.

27. Create a regular C&H Recovery Service newsletter to share with partners and stakeholders.

28. Engage with local media and politicians where appropriate to promote the service and position the service effectively politically within the borough.

29. Oversee the work we do with commissioners and public health teams on the PH Van and Hot Spot Activity including attending meetings relating to these with the council. Ensure a rota and staffing is organised for these outreach exercises months in advance.

30. Continue to manage the contracts and joint-working agreements with the GPSC scheme and our separate GP alcohol satellites with a view to setting up at least two more GP satellites in the borough.

31. Organise regular forums and training sessions with GP’s in the borough.

32. To field any complaints coming from GP’s and other key stakeholders.

General

· To comply with, promote, and contribute to the writing and development of Mind in the City, Hackney and Waltham Forest's values and with all organisational systems, policies and procedures

· To work with colleagues and partners within the service to provide a seamless service

· In accordance with the Health and Safety at Work Act 1974, to take responsibility for your own health and safety at work and that of any staff, service users or visitors you are working with, and to report any risks or potential hazards to the Health and Safety Representative

· To keep records and statistics for dissemination to effectively monitor the service, ensuring that all files and information are kept in accordance with Mind in the City, Hackney and Waltham Forest's policies on confidentiality and data protection

· To be administratively self-supporting

· To liaise with other Mind CHWF projects and staff from partner agencies and external stakeholders to facilitate and maintain effective links

· To attend and participate in staff meetings, contributing to discussions and giving reports if needed

· To attend supervision, appraisal meetings, and appropriate internal and external training courses as approved by your line manager

· To attend Mind in the City, Hackney and Waltham Forest staff away days

· To undertake any other tasks and duties commensurate with the post as directed by your manager, or any other senior manager in Mind in the City, Hackney and Waltham Forest

Person Specification

The following criteria will be used when assessing candidates. Criteria marked (E) are Essential and (D) are Desirable.

Values and Behaviours

· A passion and commitment to supporting good health for individuals and communities (E)

· A valuing of coproduction (E)

· Effective verbal and written communications that can be modified to different stakeholders (E)

· Collaborative team working skills (E)

· Proven negotiating and networking skills with an ability to establish new working partnerships (E)

· Adaptable and resilient to work in a changing and challenging environment (E)

· Ability to deliver against agreed goals, targets and outcomes (E)

· Ability to translate strategy into tangible action to enhance service KPI performance (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

· Able to work in a changing and sometimes challenging environment (E)

· Excellent report writing skills (E)

· Excellent organisational abilities, able to manage a complex workload of multiple priorities (E)

Knowledge & Experience

· Proven ability to establish new partnerships and collaboration with agencies, with enhanced negotiating skills (E)

· Significant Management experience of leading throughout challenge and change (E)

· Track record of developing innovative approaches to community-based collaboration and joint-working strategies (E)

· An understanding and interest in community development and peer support approaches (E)

· Proven knowledge of substance misuse (D)

· Experience of community-based interventions/collaboration / partnership making (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

Skills & abilities

· Strong collaborative leadership skills (E)

· Coaching skills to achieve successful outcomes (D)

· Proven experience in leading teams with an ability to improve and adapt to changing demands (E)

· Ability to prepare and manage the services Business Continuity Plans (D)

· Experience of Microsoft Office suite, Excel and Database systems (E)

· Experience of performance monitoring at a high level (E)

· Good communication skills and professional role model with staff and partners at all levels (E)

Qualifications

Essential

· Fluent written and spoken English with appropriate literacy and numeracy skills. (E)

Desirable

· Relevant qualification in health, social care, substance use, mental health, psychology, counselling, social work, or a related field, or equivalent experience. (D)

Disclosure and Barring Service (DBS)

· Enhanced check required.

Salary £30,000 per annum (pro rata £12,000 for part-time)

Hours of work 15 hours a week  (2 days), not including breaks

Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL

The role

The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).

The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.

Unlike many complementary therapy roles, this position offers the best of both worlds.

The two-day-per-week structure provides the security and satisfaction of working within a respected healthcare setting while allowing you the flexibility to continue building and maintaining your private practice. For therapists who value variety and professional independence, this role offers an ideal balance that may not be possible in a full-time position.

You will also gain experience that is difficult to find elsewhere, delivering massage to patients within a busy hospital setting. This provides a rewarding opportunity to make a meaningful impact on people's wellbeing while developing specialist skills and experience in healthcare.

Key objectives and responsibilities of the post are:

· Provide gentle adaptive therapeutic touch to support relaxation and well-being

· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy

· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy

· Demonstrate safe delivery of best clinical practice

· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate

· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.

· Strict adhered to infection prevention

· Protocols the immediate escalation of adverse reactions

· Liaise closely with the nursing and medical team

· Be aware of current developments within complementary therapy

· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and       guidance

· Always maintain confidentiality, which includes patients, relatives, staff and volunteers

· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly

• Work autonomously but in compliance with the relevant professional body’s code of ethics and professional conduct, national frameworks and trust policies and procedures specific to the role

The team

Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: This is an open, rolling campaign

Interview date: week commencing 17 August 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

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