Programme management jobs

Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.

BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being.  We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.

The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.

The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.

We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:

• Experience of developing and delivering health awareness campaigns or public health communications
• Experience of creating engaging content for digital platforms and social media
• Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
• Experience of using data and evaluation to measure effectiveness and inform decision-making
• Experience of stakeholder engagement and partnership working in the VCSE sector or similar
• Commitment to BHA's values and ethos
• Willingness to occasionally work unsociable hours, including the occasional overnight stay

Benefits of working with BHA:

• 25 days annual leave plus bank holidays pro rata
• Birthday leave
• Employee Assistant programme (includes income protection)
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Enhanced occupational sick pay
• Flexible working

 

If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.  

CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.

We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.

The closing date for applications is 2 March 2026

Interviews will be held on Interviews w/c 09 March 2026

Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion.  We welcome applications that represent the rich diversity of the communities we serve.  As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.

The Silver Line Helpline is recruiting for 2 Helpline Volunteer Co-ordinators to join their fantastic team providing a vital service to older people across the UK.  The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

As a Helpline Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high quality, safe and compassionate service to older people. You’ll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way.

Working closely with colleagues across the Helpline, you’ll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You’ll work flexibly in a fast paced, 24 hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well trained, supported, and empowered to deliver a consistent, empathetic and safe service.

These exciting positions offer hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below. 

Please note: before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.

Must haves:

The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge
• Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style  (A, I, T)
• Excellent IT skills including Microsoft Office and using CRM systems (A,I,T)
• Knowledge of safeguarding with the ability to assess and manage risk independently (A,I)
• Understanding and knowledge of mental health issues (A,I)
• Training and presentation skills with the ability to train others remotely on using IT systems (A,I)
• Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I)

Personal attributes
• Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I)
 • Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I)
• Ability to adhere to policies and procedures  (A,I)
• A commitment to promoting equality and diversity (A,I)

Great to haves 
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Experience
• Experience in working in services to support older people (A,I)
• Experience in working in with volunteers (A,I)
• Experience working with colleagues remotely (A,I)
• Experience working within services that operate outside of normal working hours (A,I)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.

Additional Information

We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Support Coordinator

We are looking for an enthusiastic and motivated individual to join the Hounslow team in London.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11335 Stroke Support Coordinator

Location: Home-based, Hounslow. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,400 per annum (inner London weighting £1,896 per annum or outer London weighting £1,092 per annum may be applied in accordance with where you live) (FTE circa £27,435 per annum)

Contract: This is a fixed-term contract until 31 March 2028. Services are contracted and there is currently funding for this contract until 31 March 2028.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 30 January 2026

Interview Date: Week Commencing 02 February 2026. Interviews will be held via teams initially. Successful candidates at stage one of the recruitment process will be invited to a second stage which will be held in person in London.

The Role

Reporting to Service Delivery Coach, key responsibilities will include:

• Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
• Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with our retention policy and GDPR compliant.
• Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.

About You

You will have:

• Experience of providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers
• Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
• Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires regular travel across Hounslow to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Help protect the green spaces that matter to every community — forever

Parks, playgrounds, sports fields and green spaces are essential to our physical and mental wellbeing, to thriving communities, and to a healthier planet. Yet too many of these spaces are under threat.

Fields in Trust exists to change that. For over 100 years, we have worked to legally protect the UK’s green spaces so they can never be lost to development. Following our centenary year and the launch of a bold new five-year strategy, we are now focused on growing our impact, strengthening our organisation, and securing our long-term future.

The opportunity

We are seeking a values-driven Director of Finance and Resources to join our Senior Leadership Team at a pivotal moment for the charity.

This part-time role is about far more than numbers. It is an opportunity to use your financial leadership to safeguard green spaces for generations to come — ensuring Fields in Trust has the resilience, systems and governance needed to deliver lasting impact.

You will play a central role in shaping our financial strategy as we diversify income, develop new commercial opportunities, and continue to evolve as an organisation. Alongside finance, you will also provide strategic oversight of our resources, including IT, HR, facilities and risk.

What you’ll do

• Shape and lead a long-term financial strategy that supports our mission and ambitions
• Provide clear, insightful financial analysis and forecasting to inform strategic decisions
• Work closely with trustees and the Finance, Audit and Risk Committee to ensure strong governance, transparency and accountability
• Strengthen and develop the finance function (currently outsourced), embedding robust systems, controls and reporting
• Support the growth of new income streams through financial modelling and commercial insight
• Oversee budgeting, statutory accounts, audit and compliance
• Ensure our IT systems, data and digital infrastructure are secure, effective and fit for the future
• Provide strategic oversight of HR processes, payroll, pensions, facilities, health and safety and business continuity
• Be a key part of the SLT and play a critical role in shaping wider strategy and direction
• Provide clear communication and in-depth support as the key interface between finance and the rest of the organisation

Who we’re looking for

You will be an experienced senior finance leader who combines strong technical expertise with a deep sense of purpose. You might come from the charity, public or private sector, but you will share our commitment to protecting green spaces and public benefit.

You will bring:

• Strategic financial leadership experience at senior level
• A strong understanding of governance, risk and working with boards or trustees
• Experience supporting organisations through change or growth
• A collaborative, inclusive and pragmatic leadership style
• The ability to balance strategic thinking with hands-on delivery in a part-time role

Most importantly, you will be motivated by our mission and excited by the opportunity to make a lasting difference.

Recruitment timeline

Application deadline: Sunday 8th February, midnight

Shortlisting:w/c 16th February

First stage interviews: w/c 23rd February

Second stage interviews: w/c 2nd March

How to apply

To apply, please send your CV and a supporting statement (no more than two pages) to via the link.

If you’d like an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
 

Prospectus is excited to be working with our client to help them recruit for an Events and Engagement Officer to join their team. The organisation is an independent charity providing crucial support to music professionals across the UK whose lives have been impacted by physical or mental ill health. They support individuals throughout their careers and into retirement and in the last five years have distributed over 3,500 grants totalling over £3.6million. The charity is a membership organisation with over 2,000 Members, all of whom are professionally active in the world of music or retired. This includes notable musicians from across the UK music sector.

This role is offered on a 3-year flexible contract basis paying a salary of £35,000 per annum with flexible hybrid working arrangements at their London office.

The Events & Engagement officer is a new role at the charity. Working alongside the Head of Development and Head of Membership & Communications, the postholder will play a key role in supporting the expansion of the charity's varied events programme including Member events, cultivation opportunities and Health & Wellbeing activities. They will create and maintain stakeholder records within the organisation's systems including donors, Members and other contacts, ensuring information remains accurate and up to date at all times. The postholder will also develop the charity's stakeholder relationships, ensuring all those engaging with the organisation have a positive experience and develop a clear understanding of our charity and its aims.

They are looking for someone with a demonstrable experience in planning and delivering events for varied audiences. They are looking for a candidate with demonstrable experience managing social media channels and increasing engagement using online communications software. The ideal candidate will have the experience in an arts/membership organisation and an interest in music and the arts.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Overview

Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe. The CCSA is the trade association accelerating the commercial deployment Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration. Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in the development and deployment of CCUS across many applications to decarbonise industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.

The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 22 staff across our London & Brussels offices.

The role

We are a dynamic and agile organisation looking for a proactive and confident Events and Membership Officer to support the delivery of events and services to our 120+ members. As we are small team, all staff have the opportunity to develop and own their own work streams. For this role, we anticipate that the successful candidate will become responsible for end-to-end event delivery, as well as taking the lead on oversight of the CCSA website. The role will be managed by the Events and Membership Communications Manager, but will also work closely with the Head of Membership and equivalent colleagues in our EU office.

What you will be doing:

Events delivery

Organisation and delivery of our annual programme of 30+ events, from our flagship conferences through to webinars, and smaller member events. Including:

• Delivering a structured programme of in person events, webinars, workshops and site visits.
• Managing delegate bookings and queries
• On-the-day event support at our events and external events
• Coordinating venues, logistics, suppliers and facilitators.[SP6]
• Organising our presence at external conferences including sponsorship/contra deals, speakers and exhibition stands
• Managing the production of marketing collateral to support our events including through digital channels

Membership

• Raise the profile of the CCSA and our work to members and stakeholders through our events, social media and website channels.
• Producing social media content especially focused on events and membership benefits and marketing material including written content, graphics and video.
• Delivery of three weekly newsletters as part of the wider communications team.
• Manage the administration and updating of the website and supporting colleagues to use it effectively and help us achieve our goal of becoming more ‘web centric.’
• Updating and managing membership and stakeholder records in Hubspot and associated databases.
• Improve data management and membership segmentation to improve and tailor member services and support projects.

The list above is not exhaustive, and we need a hands-on proactive self-starter who is willing to take on duties as required in a fast-paced environment with a ‘start-up' feel.

What we can offer

We are a friendly and mission driven team. This role will provide on-the-job experience in all aspects of events and membership communications. It will also provide the successful candidate with high-level exposure to the CCUS and climate change technology sector as well as senior government stakeholders through our work and events and meetings. We provide internal and external training for staff.

About you

We are looking for somebody with:

Experience

• Experience of planning and managing formal events, including logistics, and collaborating with staff, attendees and host institutions.
• Excellent team player with strong collaboration skills and the ability to work independently and as part of a flexible and dynamic team.
• Excellent verbal and written communication skills, with the ability to confidently communicate with a wide range of people including senior stakeholders in institutions.
• Experience in creating inspiring and successful social media content.
• Experience of using software packages: MS Office, HubSpot, Canva, Surveymonkey, Wordpress, Mailchimp, Vimeo and Social Media

Ideal experience

• Knowledge and understanding of the energy and climate change sector.
• Understanding of GDPR compliance and relevant legal and statutory requirements.
• Understanding and experience of working in a membership organisation and/or with customers.
• Experience of managing CRM systems.

Skills and attributes

• Self-motivated, well-organised, and detail-oriented.
• Able to work in a fast paced environment and multitask
• A team player, pragmatic and happy to work in a small organisation
• Excellent communication skills and attention to detail
• Interested in CCUS and climate change
• Keen to work for a not-for-profit or membership body
• Eligible to work in the UK

Location/hours

This is advertised as a full-time role, for a fixed period of a year. However, we are open to part-time applicants for the right candidate. We operate a hybrid policy and the successful candidate will spend 2 days a week in our comfortable London office near beautiful St James Park, SE1. This role requires flexibility when it comes to in-person event support and delivery, so there will need to be occasional travel both in the UK and potentially across Europe and evening/early morning events.

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.

The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.

ABOUT THE ROLE

The Support and Employment Worker will provide a high quality and responsive mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates to enable them to avoid further offending and to obtain and maintain employment upon release.

Our students and graduates will come from multiple prison sites across the London and the South East region, so careful diary management, logistical planning and travel are key components of the role.

This is a flexible role, mostly based at HMP Brixton, but will also include travelling between

HMP Downview and HMP Send multiple prisons and our Clink Training Café site in Herne Hill, with some working from home and managing a community caseload of graduates who have been released.

The Support and Employment Worker will develop action plans with each student in prison to support them in obtaining employment upon release and also in developing independent living skills to work towards their long-term goals and aspirations.

DUTIES AND RESPONSIBILITIES

As a Support and Employment Worker at The Clink, you are responsible for:

•Mentoring, supporting and being the point of contact for students and graduates as they transition from our hospitality and horticulture training programmes in prison and in the community for up to 12 months.

•Working with and supporting people in prison and students prior to and after release from prison, or from graduation in our community café, to empower them in finding and maintaining accommodation, employment and a drug-free, offence-free lifestyle.

•Building relationships with Clink Chef Trainers, HMPPS Resettlement and Employment Teams, HMPPS Officers and Governing Teams in the prison and all parties invested in the training, support and employment of our learners.

•Working with students and graduates to identify their needs and risks, and to identify short and long-term goals.

•Motivating and engaging students and graduates and to provide practical and emotional support.

•Liaising with employers to secure opportunities for our students and for continuity of employment for graduates upon release.

•Supporting people dealing with drug and alcohol problems and to make referrals to other services as required.

•Undertaking risk assessments for each student, to recognise changes in risk level and take appropriate action.

•Maintaining case records and report on students' progress to external agencies and for our own Clink records on Clink Connect, our CRM system.

•Working in partnership with the team to enhance overall delivery of the service.

•Maintaining a professional approach that enhances the reputation of the charity.

DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE

• Experience of prisons and/or the criminal justice system. This can be lived experience.
• Experience of working with a variety of client groups both in custody and in the community, including men, women and 16-25-year-olds.
• Experience of working with young people in gangs and/or at risk of exploitation and county lines.
• Experience of working with neurodivergent people and those with disabilities and additional needs.
• Experience and skill in using a trauma informed approach with vulnerable people who present a risk of harm, including knowledge of mental health issues, drug and alcohol use and offending behaviour.
• Experience in setting up a strong employer network and using this to support our graduates into employment post-release.
• Experience referring to other services and using a multi-agency approach.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
• An understanding of safeguarding issues and PREVENT Duty and the ability to assess risk in consultation with line manager.
• Some knowledge of the benefits system and ability to deal with housing agencies and landlords
• Driver with clean licence.
• IT literate - will need to maintain records about our students on our in-house CRM system and complete assessments for HMPPS.
• Able to adopt a supportive, confident and motivating approach to the client group.
• Willing to engage in training and development of your own knowledge and skills.
• Able to pass a prison security clearance.

PERSON SPECIFICATION

• Confident and resilient personality, with the strength of character to work in complex prison settings and with highly vulnerable people.
• Perseverence and tenacity — a desire to see our students be successful and to advocate strongly on their behalf which often requires a relentless optimism.
• Highly organised and efficient person - able to juggle multiple responsibilities, manage your own time and schedule, and be a consistent source of support for our beneficiaries.
• A strong networker - your key responsibility will be to manage stakeholders in the prison, in probation, in other third sector support groups, and with employers to advocate for our students to have the chance of quality employment outcomes.
• An assertive communicator - you will need to be patient, kind and compassionate and to communicate with our students with sensitivity and clear expectations.

REPORTING LINES MANAGEMENT EXPECTATIONS

You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with the Operations team in the prisons and related Clink project leads in the community.

GENERAL CLINK CHARITY INFORMATION

All staff are expected to:

• Comply with all current legislation
• Comply with all prison operational policies
• Comply with The Clink Staff Handbook
•  Undertake such other duties within the scope of the post as may be requested by your Manager

Special Requirements:

• Must be able to pass prison security vetting process to be able to draw keys.
• Must have a valid driving licence .

Benefits:

• 28 days holiday plus bank holidays
• Company pension scheme
• Free meals on duty when based in a restaurant or visiting for business

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell.

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 6 Feb at 0900.

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview

If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview outcome

If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

References

If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.

All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).

Personal information

The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.

EDI

We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.

Accessible recruitment

The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.

Head of Philanthropy and Corporate Partnerships

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Salary: £50,000 pro rata (£40,000 actual
Part time: 28 hours per week
Contract: Permanent

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.

Missing People is an independent charity that relies on donations. You can read about our vital work in our latest Impact Report.

THE IMPACT YOU WILL HAVE

You will be a forward-looking and collaborative Head of Philanthropy and Corporate Partnerships, a vital role as we enter an exciting new phase for the charity. You’ll be joining a talented and dedicated team focused on delivering our new and exciting strategy. As the Head of Philanthropy and Corporate Partnerships you will inspire, and lead, income generation from corporate partnerships and philanthropists. Building on a step change, delivering ambitious future income growth. Working as a member of the Senior Leadership Team, you will also contribute to Missing People’s strategy and plans.

This key role will lead growing income streams currently worth a combined £1.1 million per year, plus an incredible ongoing partnership worth £1 million pa. The role’s focus will be continued growth at an even faster rate. You will lead a step-change in income that directly drives the charity’s ability to be there for people who are missing and those who love them.

You will lead and line manage established and high performing teams, creating the culture for them to deliver their very best. As a senior leader you will take a key role in department-wide development, culture, planning and delivery as well as influencing charity-wide and externally.

ABOUT YOU

If you are ready to bring your expertise in philanthropy and corporate partnerships to lead and vital fundraising at Missing People you will have:

• Significant experience leading growth (i.e. £500k increase) in income in both, or one of, philanthropy or corporate partnerships
• Experience of directly securing and managing high value support and partnerships
• Experience of successfully preparing others to also secure such support
• Experience of leading and developing high performing teams of fundraisers
• High level of experience of using Raisers Edge, or equivalent fundraising database
• Experience of developing and implementing fundraising plans, products and events
• Sound understanding of the voluntary sector as well as regulatory framework for fundraising;
• Right to work in the UK.

WHAT WE OFFER

Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

HOW TO APPLY

Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 on 8th February 2026
Interviews: Week commencing 16th February 2026
Start date: ASAP March 2026

Benefits: Missing People offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*•Additional paternity pay*• Additional sick pay* *available after probation period passed

You may also have experience in: Head of Partnerships, Partnership Management, Philanthropy Manager, Special Events Coordinator, Donor Relations Manager, Fundraising Events Manager, High-Net-Worth Donor Manager, Development Events Specialist, Charity Fundraising Manager, Major Gifts Coordinator, Special Events Fundraiser, etc.

REF-226 195

Philanthropy Lead

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

Context

We are building a church-based movement against poverty, delivering the right messages at the right times to inspire action and support. Our goal is to strengthen the CAP supporter and church movement as we roll out our 2026 messaging: Poverty stops with us.

As a directorate, we call people to action. We invite members of the movement to:

• Get help

  • Access the help they need when they are facing or vulnerable to financial crisis.

• Give financially

  • Have abundant lives which generously share with others.

• Partner with us

  • Be actively involved in the end to UK poverty as a partner, coach, volunteer or client.

• Advocate for those in poverty

  • Belong to a shared vision that advocates for those most in need: a local and national movement.

• Prayerful discipleship

  • Become followers of Jesus, living a life of discipleship where we pray for those in need.

We are driven to raise the necessary funds and partnerships needed to achieve CAP's vision of transformed lives, thriving churches, and an end to UK poverty. We collaborate with other fundraising and communications teams to provide a fantastic and rewarding supporter experience.

Purpose

The Philanthropy Leads, reporting to the Head of Philanthropy, are responsible for inspiring new prospective, cultivating and stewarding high-value donors into greater involvement with Christians Against Poverty. They aim to draw supporters closer to the work we do, deepening their relationship and support of CAP. Income from CAP’s major donors is vital for the future expansion of CAP in the UK.

Each Philanthropy Lead may be allocated one or more area of Philanthropy engagement in order to specialise in, but will be expected to support in any area as required. Such areas include:

• Principle gifts

• Philanthropy prospecting and development

• Trusts and Foundations

Along with seeking direct support for the organisation Christians Against Poverty, there is also an expectation for the postholders to support the raising of funds for the wider movement, particularly for local Church frontline partners.

They themselves will be an experienced and confident relationship builder, communicator and fundraiser, cultivating relationships with high-value donors and partners to achieve ambitious targets.

Passion

Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.

Role

Accountabilities:

Strategic Implementation & Fundraising

• Implementation of a strategic plan to significantly increase major donor income.

• Implement a comprehensive fundraising strategy for major donor income, aligned with CAP's overall strategic priorities.

• Execution of market research and competitor analysis to identify new funding opportunities and best practice in Philanthropic fundraising.

• Build strong relationships with key internal stakeholders, in order to identify points of engagement  and draft appropriate funding bids.

• Represent CAP at high-level events and conferences to build relationships with potential donors and partners.

Major Donor Development

• Manage a designated caseload of high-net-worth individuals or trusts, cultivating deep and meaningful relationships.

• Conduct face-to-face meetings, personalised communications, and bespoke stewardship plans to cultivate and steward major donors.

• Develop compelling restricted funding projects to attract major donor investment.

• Implement a donor recognition program to acknowledge and celebrate major donor support.

Philanthropy Team Membership

• A member of the Philanthropy Team of our Mission and Movement Directorate.

• Providing peer support and development with other members of the Philanthropy Team, fostering a high-performing and collaborative environment.

• Work with the Head of Philanthropy to set ambitious targets and KPIs for the postholder, ensuring they are aligned with overall fundraising goals.

• Ensure the timely submission of funding applications and effective stewardship of grant and donor relationships.

• Implement robust systems and processes for donor relationship management, data analysis, and performance tracking.

Impact & Reporting

• Ensure that the CRM is updated with engagements, proposal submissions and engagement plans in a timely fashion.

• Develop compelling narratives and impact reports that effectively communicate the impact of major donor support.

• Track and analyse key performance indicators (KPIs) to measure the effectiveness of fundraising efforts and identify areas for improvement.

• Provide regular updates on fundraising progress to the Head of Philanthropy.

Innovation & Best Practices

• Stay abreast of current trends and best practices in major donor fundraising.

• Implement innovative fundraising strategies, such as engaging new philanthropists, digital engagement, corporate engagement and high-impact events.

• Evaluate philanthropy activities with the rest of the team and the Fundraising Insight & Innovation team to develop a deeper understanding of supporters and identify new prospects, making data-informed decisions.

• Champion a culture of continuous learning and improvement within the Philanthropy Team.

• Create opportunities for supporters to engage at a senior level and deepen their relationship with CAP, working with the CEO and other senior staff.

Communications & Campaign Management:

• Plan philanthropy initiatives that in order to produce excellent bids, proposals, events, and reports, delivered on time and within budget.

• Coordinate with the Brand and Digital Engagement teams to align messaging and campaigns.

• Ensure philanthropy plans align with brand guidelines and fundraising regulations.

Measurable Outputs:

• Implementation of an annual philanthropy plan that contributes to the wider long-term fundraising strategy.

• Deliver assigned agreed annual income targets for philanthropy which may include:

  • Major Donor income

  • Trusts & foundations income

  • Corporate income

• Deliver key philanthropy targets including:

  • Number of major donor prospects engaged and converted to a managed relationship

  • % of major donor caseload met

  • Number of trusts applied to

  • Average gift size from major donors

Culture:

• Clearly live out and embrace the cultural values of CAP.

• Clearly demonstrate a heart and passion for the charity.

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

 

Other responsibilities include:
Being willing to pray with staff and fully engaged with our Christ-centred culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.

• Attendance at CAP staff conferences.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role.  It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

 

Person

Education:

Essential:

• HND level or equivalent experience of critical thinking

Desirable:

• A relevant qualification in fundraising/marketing or equivalent in a relevant discipline (communications, sales).

Experience:

Essential:

• Proven track record of success in securing significant major gifts (5-6 figures) from high-net-worth individuals.

• Minimum 3 years of experience in high-value fundraising.

• Demonstrated ability to build and maintain strong, long-term relationships with high-net-worth individuals.

• Exceptional interpersonal, communication, and presentation skills.

• Strong strategic planning, analytical, and problem-solving skills

• Strong understanding of fundraising best practices and regulatory requirements.

Desirable:

• Experience of managing budgets for projects and campaigns.

• Knowledge of fundraising databases and CRM systems and Salesforce in particular.

Skills/ Abilities:

• A proven fundraiser who can inspire, influence and deliver results

• Strong negotiation and influencing skills, particularly in securing philanthropic support and building partnerships

• Excellent interpersonal skills to build strong and collaborative relationships with internal and external stakeholders

• Excellent and passionate written and verbal communication skills

• Highly organised and able to manage competing priorities

• Strong financial literacy, including experience managing budgets, tracking performance and forecasting income

• Able to analyse complex situations, identify challenges, and make sound, data-driven decisions

• A high level of emotional intelligence

Christian Commitment:

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: 

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Location:

Based in our hub in Peterborough, with regular time in our Wisbech and Huntington hubs

Role will require some cross county travel

Hours: 35

Salary: £34,000 to £38,000 per annum/pro rata

Duration: Permanent

 

Closing date: 11th Feb

Interviews to be held Mon 23rd Feb

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our North Locality – in Peterborough, Huntingdon and Wisbech. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a Mental Health, or youth work role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s mental health support offer for young people aged 13-25 years, leading the teams delivering counselling and the wider, flexible emotional wellbeing offer. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations and statutory services to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will hold only a limited ongoing, regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

Allsorts is seeking two enthusiastic, dedicated and dynamic Youth Coaches to help us deliver our vision of a world where LGBTQ+ children and young people are free to be themselves. As a Youth Coach, you will be part of a skilled and collaborative team that is excited about the transformative power of youth work in the lives of LGBTQ+ children and young people in Sussex.

Through tailored coaching and support plans, this role empowers young people to explore their identity, relationships, resilience and wellbeing, while ensuring their voices are heard and valued.

Key Responsibilities:

• Individual youth coaching and support

• Youth participation and youth voice

• Partnership and multi-agency working

• Monitor, record and evaluate impact

About You:

You have experience working with children and young people in a youth or similar setting. You bring strong energy, enthusiasm and creativity to frontline youth provision. While you don’t need to identify as LGBTQ+, you must have a deep understanding of the challenges faced by LGBTQ+ communities and a commitment to equity and inclusion.

 

Why Join Us?

This is an exciting opportunity to help develop the Youth & Education Service at a well-respected Sussex-based organisation. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts:

Allsorts' mission is to listen to, connect, and support children and young people under the age of 26 who are lesbian, gay, bisexual, trans, queer (LGBTQ+), or exploring their sexual orientation and/or gender identity. 

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth and Education Service

We offer youth groups, programmes, one-to-one support, activities, residential trips, in-school support, and much more for children and young people across Sussex.

Parents & Carers Service.

We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Consultancy Service

We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people.  Our goal is to help build people’s knowledge of LGBTQ+ issues and their confidence in being effective allies to LGBTQ+ children, young people and adults.
 

Annual Leave: 27 days, plus bank holidays, pro rata.

Pension:  Allsorts Youth Project is part of Royal London’s pension scheme and contributes 8% towards your pension.

DBS &  References: All staff are subject to an enhanced Disclosure and Barring Service  (DBS) check & references.

Regional Fundraising & Partnership Officer (South East)

Salary: £35,622 (rising to £36,035 after probation)
Location: Home-based in the South East, with regular travel across the region and occasional trips to Kent
Contract: Permanent | Hours: 35 per week (flexible working patterns considered)

Make a real impact in your region
We’re looking for a passionate, relationship-driven fundraiser to help grow income and partnerships across the South East. This is a newly created role offering autonomy, flexibility, and the chance to shape regional fundraising strategy for a charity that is expanding its reach and impact.

You’ll join a small, supportive team that values creativity, collaboration, and trust. With major projects on the horizon, including a national patient voice survey, this is an exciting time to come on board and help deliver life-changing services and vital research.

What you’ll do

• Build strong connections with regional corporates, trusts, and community groups
• Develop and deliver local fundraising campaigns and events
• Grow regional membership and deepen supporter engagement
• Share compelling stories of impact to inspire giving and long-term relationships
• Work closely with colleagues to align fundraising with local services and outreach

What we’re looking for

• Proven experience in fundraising (community, trusts, corporates or individual giving)
• Strong relationship-building skills and ability to engage diverse audiences
• Confidence to work independently and manage multiple projects
• Excellent communication skills – verbal, written and interpersonal
• Creative approach to spotting opportunities and telling stories that inspire

What we offer

• Salary: £35,622 (rising to £36,035 after probation)
• Benefits: 25 days holiday (plus public holidays), Benenden Healthcare, Employee Assistance Programme, up to 5% pension, funded learning & development
• Flexible, home-based working with regional travel

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Your Mission

• Working closely with the Digital Marketing Manager and Social Challenges Manager, the role will support day-to-day paid social delivery on Meta, using data, insight and testing to continuously improve results.

Responsibilities

Paid Social for Social Challenges (c.50% of role)

• Build, manage and optimise paid social campaigns on Meta to recruit participants into CALM’s Social Challenges.

• Translate campaign objectives into effective audience targeting, creative testing plans and budget allocation.

• Monitor performance daily, adjusting ads, audiences and spend to maximise lead volume, quality and cost-efficiency.

• Analyse campaign results, using platform data and internal insight to understand what’s driving high-value participants.

• Produce clear, actionable performance reports and recommendations for optimisation.

Campaign & Cross-Team Collaboration

• Work closely with the Digital Marketing Manager to support digital marketing activity across the organisation, including paid and organic social.

• Partner with the Social Challenges Manager to understand audience motivations, challenge mechanics and supporter journeys.

• Collaborate with CALM’s studio team to brief, test and refine creative that performs and stays on-brand.

• Feed performance insight back into campaign planning, proposition development and supporter experience.

Testing, Learning & Optimisation

• Implement structured testing across creative, copy, audiences and formats to improve performance over time.

• Use learnings from each campaign to inform future challenges and evergreen activity.

• Keep up to date with changes to Meta advertising, tracking, privacy and best practice, flagging risks and opportunities early.

Wider Digital Support

• Support wider digital marketing activity as required, including other paid digital channels and acquisition campaigns.

• Provide day-to-day cover for the Digital Marketing Manager during periods of leave, ensuring paid social campaigns continue to run smoothly and effectively.

• Support delivery of core marketing activity as required, including organic social, campaign optimisation, and reporting.

• Provide practical cover for the Social Media Manager when needed, supporting scheduling, publishing and basic community management to maintain a consistent social presence.

• Work with content colleagues to support drafting and optimising web and social content. 

• Act as a reliable point of contact for digital marketing activity during absences, escalating issues appropriately. 

• Contribute to improving CALM’s use of data, attribution and performance insight across digital fundraising.

Your profile

Essential

• Hands-on experience managing paid social advertising on Meta.

• Strong analytical skills and confidence working with performance data, metrics and insights. 

• Experience of testing and optimisation across creative, audiences and formats. 

• Ability to monitor social spend and deliver against clear targets.

• Comfortable working across teams and balancing multiple priorities.

• Strong written communication skills, with an understanding of what makes compelling ad copy. 

Desirable

• Experience in charity, fundraising or purpose-led marketing.

• Familiarity with paid marketing funnels and supporter journeys.

• Experience working with tracking, pixels and basic attribution concepts.

• Experience working on organic social. 

• Copywriting experience across a range of channels.

Why us?

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £32,000 - £37,000

A work environment that values creativity, personal growth and collaboration.

Reports to: Digital Marketing Manager

Contract: 12 month fixed term contract

Closing date: 8 February 2026

Right to work in the UK

To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.

Ready to take on a Supporter Care Coordinator role where your work supports a meaningful cause?
 
This is a fantastic opportunity to join a purpose-led national charity as their Supporter Care Coordinator, supporting a vital Individual Giving programme at the heart of fundraising and supporter engagement.
 
This role would suit someone who enjoys building warm relationships, delivering excellent supporter care, and keeping things running smoothly behind the scenes, all while knowing their work truly makes a difference.
 
If you have previous experience in supporter care, fundraising administration, income processing or CRM systems - particularly within a membership, charity or non-profit setting, this could be the role for you!
 
Role: Supporter Care Coordinator
Organisation Type: Charity
Salary/Rate: £14.36 per hour
Working Arrangements: Full-time (37.5 hours per week)
Location: London (Hammersmith office-based)
Employment Type: Temporary position
Duration: 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Supporter Care Coordinator, you’ll play a central part in delivering outstanding supporter care and supporting Individual Giving activity, ensuring supporters feel valued, heard and appreciated at every touchpoint.
You’ll be the friendly first point of contact for supporters and will ensure donations are handled accurately and efficiently, acknowledgements are sent promptly, and CRM records are kept up to date. You’ll also support the delivery of fundraising appeals and collaborate across teams to improve processes and engagement.
 
Your responsibilities will include: 

• Managing the appeals donation process, including opening post, batching cheques, recording donations on CRM, banking and acknowledgements
• Acting as the first point of contact for supporter enquiries via phone, email and post, responding in a warm, friendly and professional manner
• Supporting Individual Giving activities, including drafting copy, proofreading artwork, checking data and contributing to digital fundraising
• Leading on the thanking process, including drafting content and setting up mail merges for appeal thank-you letters
• Working closely with colleagues across the organisation during key fundraising periods
• Liaising with suppliers and managing equipment used for in-house donation processing
• Supporting ad hoc projects such as due diligence tasks, legacy and in-mem acknowledgements, and data reporting
• Being flexible to support fundraising events (e.g. London Marathon)

About You:
 
You’ll be someone who genuinely enjoys engaging with supporters and understands the importance of excellent customer service in fundraising. You’ll be organised, proactive and comfortable managing multiple tasks with accuracy and care.
 
You’ll bring: 

• Experience using CRM and income processing systems within a charity environment
• Strong written and verbal communication skills
• The ability to work independently while thriving as part of a small, collaborative team
• A commitment to continuous learning and personal development
• A genuine belief in the mission, values and impact of the organisation 

Why Apply?
 
Be part of a national charity making a real difference to children’s lives
Join a supportive, values-led organisation with a strong, inclusive culture
Play a key role in shaping supporter experience and engagement
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged. Apply now to be part of a charity that truly puts supporters at the heart of everything.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.