Project jobs

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.

• Closing date: 9am on Monday 16 March 2026
• Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.

We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.

Wednesday 29 April

• 11am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 5pm - induction afternoon session finishes
• 6.30pm – dinner with team

Thursday 30 April

• 9.30am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 4pm - induction afternoon session finishes
• 4pm – finish and travel home

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11- to 25-year-olds in both schools and communities.

Do you enjoy handling data and helping others to do so confidently? Do you have a can do attitude and enjoy problem solving? Would you like to help better understand what we do and share learning and insights on what works for young people to thrive in the communities in which they live?

Data are key to making sure we work with the young people that can most benefit from our support. It enables us to monitor and better understand their engagement and therefore support them to achieve positive outcomes for their lives.

The Impact Officer will play a key role in supporting the Youth Work Delivery team to evidence all their hard work with young people and in turn making it accessible and useful for decision making and improving our work.

The Impact Officer will be responsible for supporting data collection (alongside the Youth Work Delivery team), data analysis and reporting. You will work closely with the Head of Impact and Heads of Youth Work to implement projects, drive data collection and accuracy, and ensure key insights and findings are utilised, communicated and understood. 

Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.

Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.

The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.

Benefits

• Flexible working arrangements around 10am-4pm core hours
• 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
• Strong commitment to professional development with a dedicated training budget
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria above will be guaranteed an interview. Plerase see the job description for a definition of care-experience.

The role

As a Senior Coach you will be working on the frontline delivering high quality one-to-one support to a caseload of young people across London. You will support young people to recognise and capitalise on their strengths by taking a coaching approach. You will work with young people who have been identified as having higher support needs and be proactive in taking steps to manage risk across your caseload. We are looking for a Senior Coach who can lead on demonstrating best practice across the coaching team and support the Programme Management Team to maintain an excellent standard of support.  You will use your insight and experience to act as a mentor to new coaches and support coaching colleagues in their practice, and to look to actively improve our support offer in collaboration with other Senior Coaches and Programme Managers. We are looking for someone who is compassionate in their work with others and celebrates examples of good practice whilst highlighting where there are areas for improvement, approaching this in a collaborative way.

You will draw on your experience to build and strengthen relationships with external professionals and develop Settle’s network across the boroughs where young people live. 

What we're looking for

We are looking for a driven, experienced individual, with the relevant skills to provide high quality support to a caseload of young people and ensure we give the very best we can. We are interested in someone who has a good grounding in a related frontline service and experience of proactively managing a caseload, collecting high quality data and keeping accurate notes. You will have the ability to take initiative and be comfortable flexing your priorities to support young people alongside holding Settle’s strategic goals.

You will be comfortable managing a level of heightened risk with the young people you are supporting, keeping timely and high-quality records, liaising with other professionals from a range of backgrounds, and providing support to colleagues to work towards positive outcomes for young people. You will have experience in managing safeguarding concerns well and thrive in the ups and downs of support-based work.

Overall, we are looking for a compassionate frontline worker, with an understanding of the value in coaching, and who has a level head at times of crisis. You are not afraid of shying away from difficult conversations and will challenge others appropriately to help them see a different perspective or viewpoint, always holding young people at the centre of your work.

Job Title: Regional Programme Coordinator (Africa) 

Responsible to: Regional Manager (Africa) 

Salary: £37,229 - £40,580 (depending on experience) 

Location: USPG, 5 Trinity Street, London, SE1 1DB 
 

Hours of work: Full time - 35 hours per week (expected to undertake occasional weekend work, and local and overseas travel) 

The role is full time and based in London, with flexibility of some working from home. 

The package also includes 

• 8% Employer Contribution to a pension 

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week 

• Season Ticket Loan 

 USPG’s Vision is:  

For the churches of the Anglican Communion to experience a deeper fellowship together in Christ and be sources of transformation within their communities and beyond.

USPG’s Mission is:  

To partner churches across the Anglican Communion in rethinking mission, energising church and community and championing justice. 

The Job 

This key programme delivery and administrative role within the Global Mission Team of USPG will support the smooth and effective coordination of USPG activities, especially programmes across USPG partner churches in Africa. The role ensures information and data (financial, MOUs, stories and photographs) from partner churches in Africa is recorded correctly and disseminated effectively within USPG.Reporting to the Senior Regional Manager Africa, the post holder will work alongside fellow members of the Global mission Team, the Finance and Operations (F & O) Team (especially during the Annual audit) and with the Communications, Engagement and Fundraising (CEF). The post-holder will not have line management responsibility. 

You 

You have an active interest in the substance and goals of Christian mission programmes, and are a highly organised and efficient professional administrator, meticulous with excellent attention to detail, who takes pride in effective processes and efficient programme management. You enjoy project coordination, working with budgets and spreadsheets as well as other forms of documentation and would take pleasure in supporting programmes core activities of USPG 

Why Join us? 

This is a unique opportunity to play a key role in shaping and supporting mission programmes across Africa. You’ll be part of a collaborative team, working with partners to make a tangible impact in communities and churches. 

Please complete the application and equal opportunities form, and follow instructions within for submitting the application.

If you would like to discuss the role, please feel free to contact us via our website or the email address listed in the application form pack.

Closing Date: 30th March 2026 

Interview Dates: Week beginning 13th April 

Thank you for considering this post. 

The Arctic Initiative Lead will provide overall leadership for the development of an exciting grant from the Gordon and Betty Moore Foundation, using this to test the opportunity for longer term Fauna & Flora engagement in this region. Working closely with relevant Directors, the role will deliver the Arctic Initiative in line with agreed outcomes and funding. This role will provide overall leadership for the planned scope of work and will help to drive its strategic evolution in line with a phased, adaptive approach over the lifetime of the grant, and inform decisions about any future engagement.

A central element of the project will be stewarding the development of a new platform to elevate Arctic community voices in global decision-making. The post-holder will play a critical role in ensuring this work contributes to a more people-centred narrative in international policy, finance, and conservation debates, and is shaped through a phased co-design process grounded in listening, trust-building and community-defined priorities, and will evolve as learning emerges. Given the scope and profile of the work, expertise from previous similar initiatives is highly desirable.

You will bring recognised expertise in Arctic political and governance contexts, with proven experience engaging credibly with both senior policy makers and community representatives. Comfortable representing Fauna & Flora at national and international levels, you will combine effective leadership with the ability to work effectively in an international NGO, including managing in a matrix-like structure. The role will also involve building and leading a small, high-performing team. You will have a leadership style that empowers others, values collaboration and learning, excellent people-management skills, and the ability to deliver complex work to a high standard against project aims, objectives and timelines.

In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, and to help shape an ambitious initiative at a formative stage. In addition, Fauna & Flora offers a generous pension contribution, an attractive annual leave allowance and life insurance. This position is based at Fauna & Flora’s Cambridge office, with partial remote working, to be agreed between the post-holder and line manager.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is 30th March 2026. Interviews are likely to take place during the week commencing the 13th of April.

This role is not eligible for sponsorship of a Skilled Worker Visa

Location: Tower Hamlets

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Monday 16th March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) - Housing at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The post holder will be acting as the housing lead for Tower Hamlets SASS, a service which supports survivors of domestic and abuse in the borough.

As the IDVA (Housing), you'll lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at the Tower Hamlets Housing, and advocate on their behalf. This role will be based within Tower Hamlets Council and our SASS office.

About the Role

As the Housing IDVA you will lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at Tower Hamlets Housing and advocate on their behalf. You will work closely with Tower Hamlets Housing colleagues, and support their training and awareness of domestic abuse and the project.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG.  As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation. 

A relevant qualification in VAWG is desirable.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:

1. Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
2. Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy

The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.

You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
• Lead on the planning and delivery of the onboarding process for all new recruits.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for acquisition budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Deliver and optimise the onboarding and conversion programme for new donors.
• Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
• Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person Specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
• Proven success delivering multi-channel acquisition campaigns with strong ROI.
• Experience managing external agencies and suppliers to high-performance standards.
• Strong background in digital fundraising and paid media.
• Demonstrated experience managing and reporting on substantial acquisition budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About the Role

Advice Giving

• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.

• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards

• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.

• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.

• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.

• Meet the individual performance targets set as part of this project.

Research & Campaigning

• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.

• Keep up to date with current research and campaigns priorities, initiatives and plans.

Administration

• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.

• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.

Professional development

• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.

• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:

o Attending training opportunities.

o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.

• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.

• Identify and implement your own learning and development needs.

Other duties and responsibilities

• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.

• Promote the aims, policies, and membership requirements of the Citizens Advice service.

• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.

• Be a positive ambassador for Citizens Advice Liverpool.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Requirements

Desirable

1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

Essential

2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.

3. Ability to give and receive feedback objectively and sensitively.

4. Effective oral and written communication skills, with good IT knowledge to support delivery of service

5. Ability and willingness to work both on own initiative and as part of a team.

6. Willingness to learn and develop skills and be flexible with service delivery.

7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.

8. Ability to assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

We are looking for a Technical Manager: Environmental Impact to join our team and support the development of rigorous analyses that enhance impact methodologies considering topics around the four capitals. In joining us, you will develop a comprehensive and standardized approach to corporate impact valuation in alignment with the vision of Capitals Coalition.

Working closely with internal colleagues and external partners, you will adapt and iterate methodologies based on an evolving corporate disclosure landscape and ongoing learning from market testing of impact valuation. You will also work closely with the Impact Value Standards Board (IVSB) and its secretariat hosted by the Capitals Coalition, with the aim to drive delivery of the IVSB’s mandate.

Collaboration, inclusivity, and meticulous detail are central to our way of working. We are looking for a confident self-starter who is as comfortable with multivariate statistical models (SQL, R, or Python) and GIS mappings as they are communicating those findings to diverse audiences—from investors to academics. If you have a deep interest in Impact Measurement and Management (IMM) and the Capitals Approach, possess the project management skills to thrive in a fast-paced remote environment across multiple time zones, and believe that rigorous research should drive meaningful decision-making, then we want to hear from you.

The final deadline to apply is 5th April 2026. We encourage candidates to apply as soon as possible, as we may close the application process before the stated deadline. Download the job description and learn how to apply on our website.

Downright Perfect is a volunteer-run charity supporting children with Down syndrome and their families through professional services, resources and community events. We are seeking a passionate Chief Executive Officer to oversee the day-to-day running of the charity and support the Board of Trustees.

Key responsibilities include:
 •  Supporting governance and Charity Commission compliance
 •  Managing finances alongside the Treasurer
 •  Coordinating volunteers and charity operations
 •  Managing communications, website and social media
 •  Overseeing projects, events and family support services
 •  Identifying funding opportunities and submitting grant applications

Essential skills: experience of running a charity or community group, strong governance knowledge, financial literacy, volunteer management experience, and experience working with vulnerable families or children.

Preferred skills: Knowledge of our charity; understanding or experience of Down syndrome, either professionally or personally; and awareness of the challenges that families may face when supporting someone with Down syndrome.

Requirements: right to work in the UK, driving licence and vehicle, DBS check.

If you are passionate about supporting children with Down syndrome and want to play a key role in a growing charity, we would love to hear from you. Please apply with CV and covering letter.

Senior Corporate Partnerships Manager

Contract type: Fixed term, Maternity Cover, full time – 35 hours per week

Location: London, UK.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 - £51,439 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid Corporate Partnerships team is responsible for developing and implementing WaterAid’s Corporate Partnerships Strategy which includes a focus on developing high value, high impact strategic partnerships.

About the role

As our Senior Corporate Partnerships Manager, you will be responsible for leading and developing the Partnership Management team of six to deliver partnership excellence and work closely with teams including Communications, Global Policy and Campaigns and Country Programme Offices to drive sustainable change.

In this role, you will:

• Effectively lead, manage and motivate the Partnership Management team to deliver partnership excellence.
• Coach and support the team to maximise partnership opportunities as well as resolve complex issues.
• Work closely with teams across WaterAid (eg Communications, Policy) to identify opportunities and deliver collaborations which deliver shared value for WaterAid and corporate partners
• Work with the Head of Corporate Partnerships, Senior Partnership Development Manager and Senior Private Sector Advisor to implement the overall Corporate Partnerships Strategy
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• A proven track record managing a variety of strategic, high value (6 figure) Corporate Partnerships that deliver shared value
• Experience of leading, managing and motivating others and driving change
• Endless enthusiasm, energy and the ability to work under own initiative and meet deadlines
• Ability to build relationships, network with, and influence, senior people both internally and externally

Although not essential, we’d prefer you to have:

• Experience of working in an NGO corporate fundraising environment
• Experience of managing at least three team members

Closing date: Applications close at 12:00 PM (UK time) on Monday, 30 March 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to apply: Click Apply to upload your CV and cover letter.

We also have an open role for a Strategic Corporate Partnerships Manager. Please feel free to review this position as well if you think it may be more relevant to your experience.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination,

abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Be Free Campaign is a youth-led mental health charity dedicated to platforming the lived experiences of young people to destigmatise early and preventive mental health support seeking.
We work with young people across Merseyside and Manchester through schools, community spaces and events, reaching thousands of young people annually. Through our core 6 programmes, young people learn how to engage and connect with support to help them take control of their health and futures.
As the charity enters its 6th year, we are actively looking to engage with racialised and marginalised young people to understand the barriers they are facing in accessing support. 

Role purpose

The Young People’s Equity and Inclusion Officer will work to improve how mental health support includes and serves racially and otherwise marginalised young people aged 11 to 25 in Liverpool. The role focuses on generating insight, co‑producing solutions, and supporting practical changes so that support is more culturally safe, accessible, and relevant.

This is a non‑clinical role centred on outcomes rather than casework. The post holder will coordinate engagement activity, gather and interpret learning, and work with partners to turn that learning into clear tools, pilots, and recommendations for change.

We are committed to building a diverse team. We particularly encourage applications from people from racialised and marginalised communities, including those with lived experience of mental health difficulties or systemic disadvantage.

This role is anchored in lived experience. We are particularly seeking candidates who have personal experience of navigating mental health challenges and or barriers to accessing support as a young person from a racially minoritised or historically marginalised community. We recognise lived experience as a form of expertise and insight that is critical to shaping meaningful systems change. The successful candidate will be supported to draw on their experience in a boundaried and professional way, with structured supervision and reflective space embedded into the role. As an organisation committed to equity and representation, we strongly welcome applications from young people from communities currently underrepresented in the mental health sector.

1. Insight and Engagement
Plan and deliver structured engagement with young people aged 11–25 to explore experiences of mental health, identity and access to support. Use discussions, creative methods, surveys and interviews to gather meaningful insight. Ensure participation reflects racially minoritised and marginalised communities. Maintain accurate records of activity and emerging themes.

2. Equity and Inclusion Development
Identify patterns in barriers and gaps identified by young people. Translate learning into practical recommendations, tools and resources that strengthen equity and inclusion. Embed anti-racist and trauma-informed practice throughout all activity.

3. Partnership Coordination
Work with schools, community organisations and partners to host engagement activity and test improvement ideas. Agree clear roles and objectives for joint work. Share findings to support partners to strengthen their practice. Represent the organisation in local forums when required.

4. Pilots and Improvement Activity
Support the design and coordination of small-scale pilots based on youth insight. Gather feedback, refine approaches and document learning through clear improvement cycles.

5. Monitoring and Reporting
Track participation, demographics and agreed outcome measures. Contribute to analysis of qualitative and quantitative data. Support preparation of reports, summaries and presentations for internal and external audiences, including youth-friendly formats.

6. Safeguarding and Quality
Adhere to safeguarding, confidentiality and data protection policies. Respond appropriately to concerns and participate in supervision and training. Contribute to risk assessments and safe delivery across all settings.

About you

Essential
• Understanding of how racism, discrimination and socio-economic inequality impact mental health and access to support
• Experience coordinating projects or activities in community, education, health or voluntary sector settings
• Experience gathering insight or feedback and using it to inform improvement
• Knowledge of safeguarding principles and professional boundaries when working with children and young people
• Clear commitment to equity, inclusion and anti-oppressive practice

Desirable
• Lived experience of racialisation, systemic disadvantage or navigating mental health services
• Knowledge of Liverpool communities and local VCSE, education or health systems
• Experience of co-production, participatory approaches or user involvement
• Experience supporting monitoring, evaluation or learning processes

Skills and Attributes

Essential
• Strong communication skills and ability to engage respectfully with diverse communities
• Ability to organise workload, manage competing priorities and meet deadlines
• Ability to identify key themes from qualitative and quantitative information and present findings clearly
• Reflective, adaptable and open to learning
• Willingness to work occasional evenings or weekends

Desirable
• Ability to present information using creative or accessible formats
• Confidence using standard IT tools for documentation and data management

Employment details and support

• 30 hours per week, pattern to be agreed, with flexible working considered in line with role requirements.

• Annual leave entitlement and pension in line with organisational policy.

• Wellbeing week: one full working week off per year in addition to standard leave, to support staff wellbeing.

• Access to line management, safeguarding support, and appropriate clinical or reflective supervision.

• Training and development opportunities agreed on appointment.

Location: Liverpool, hybrid (community based with some home working)

Salary: £25,000 per year (pro-rata)

Hours: 30 hours per week (some evenings and weekends as agreed)

Contract: 12‑month fixed term, with potential extension subject to funding

Reporting to: DOO, Chief Executive

Start date: Subject to successful recruitment

Interviews: Rolling Deadline until suitable candidate recruited

Right to Work: We are not able to provide visa sponsorship for this position. You must have an existing and ongoing right to work in the UK.

Digital Producer

Permanent, Full Time. 

This role can be based in any of our UK olcations: Cardiff, Edinburgh, London or Warrington

Salary: Cardiff, Edinburgh, or Warrington - £35,911 per year, London - £40,794 per year (inclusive of London allowance

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

As a Digital Producer at Christian Aid, you’ll play a key role in delivering high-quality digital content for a UK audience that inspires action, builds supporter relationships and brings our mission to life. Working across the digital ecosystem, you’ll create and manage engaging content that drives traffic, deepens understanding and supports key organisational goals.

You’ll collaborate closely with colleagues in digital, media and communications to deliver a range of compelling and user-focused. Using performance data, you’ll continuously optimise our content to ensure it’s accessible, impactful and aligned with Christian Aid’s digital strategy. 

With strong editorial skills and a good understanding of digital tools and platforms, you’ll help shape a seamless user journey tailored to UK users – from discovery through to engagement and action. Whether you're sourcing visuals, improving SEO or making technical updates, your work will support the reach and relevance of our digital presence. 

About you

You are an experienced digital content professional with a sharp eye for detail and a passion for creating accessible, user-centred content written for UK audiences. You’re confident working on CMS platforms, and using SEO tools and analytics to plan, publish and refine content. You’re experienced in creating content that reflects UK cultural context, language and accessibility standards. 

You understand the importance of digital journeys and how to make content that connects. From translating complex information into clear, engaging copy to improving performance through data insights, you bring creativity, analytical thinking and strong project management skills to everything you do. 

You’re a team player who values collaboration, inclusivity and open communication. You enjoy working in a fast-paced environment, meeting deadlines and contributing ideas that improve our digital work. With a commitment to Christian Aid’s values and voice, you know how to create content that builds trust and drives action. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.