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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Wings for Life and take the lead in shaping one of the most exciting and impactful event portfolios in the charity sector. You will drive the strategy, growth and delivery of a diverse programme of premium fundraising events, mass participation experiences and high-profile partnerships that inspire supporters, engage world-class brands and generate vital funds to find a cure for spinal cord injury.
Your portfolio will span exclusive owned fundraising events such as Mikey’s Mountain Miles, our skiing fundraiser with Mike Tindal MBE; The Clay Day, a premium sporting and hospitality experience with our Formula 1 partners; and two established golf events, including an owned event, Gourmet Golf, and a supporter-led initiative. You will also play a central role in maximising opportunities through major third-party events and partnerships, including the Wings for Life World Run, the London Marathon 2027, and high-profile Red Bull events.
This is more than event management. It is an opportunity to identify new opportunities, develop innovative event concepts and create unforgettable supporter experiences that stand out in a crowded fundraising landscape. Working closely with senior leadership, ambassadors, partners and supporters, you will combine creativity, commercial acumen and flawless execution to grow income, build awareness and strengthen Wings for Life’s position as a leading charity brand. Whether enhancing existing events or creating entirely new experiences within and beyond the Red Bull universe, you will play a pivotal role in delivering ambitious growth and lasting impact.
What We're Looking For
We’re seeking an ambitious, creative and highly organised event leader who thrives on turning great ideas into exceptional experiences. You will have a proven track record of delivering high-quality events, achieving ambitious commercial and fundraising targets, and building strong relationships with a wide range of stakeholders. Equally comfortable developing strategy and rolling up your sleeves to deliver flawless event execution, you will bring the energy, entrepreneurial mindset and attention to detail needed to drive growth across our events portfolio.
As a manager, you will lead and develop our Event & Fundraising Specialist, providing coaching, support and professional development while fostering a collaborative, high-performing culture. You will also play an active role in supporting our individual fundraising programme and championing a ‘one team’ approach across the organisation.
Success in this role will require strong commercial awareness, budget management expertise and the confidence to negotiate, influence and present to senior stakeholders, partners and Board members. You will be adept at managing multiple priorities in a fast-paced environment, while maintaining a relentless focus on delivering outstanding supporter experiences and maximising return on investment.
Experience working with premium brands, VIP audiences, luxury hospitality or high-end events would be advantageous, as would a passion for identifying new opportunities, creating innovative event concepts and challenging conventional thinking. Above all, you will be a solutions-focused self-starter with exceptional relationship-building skills, a genuine passion for our mission and the drive to help Wings for Life achieve extraordinary impact.
We value experience, talent and results over formal qualifications. If you have the vision, energy and expertise to grow one of the most exciting event portfolios in the charity sector, we'd love to hear from you.
Wings for Life have one sole mission: to find a cure for spinal cord injury. As the charity partner of Red Bull, 100% of our fundraising goes directly to scientific research as they cover all our costs.



The client requests no contact from agencies or media sales.
Interim Senior Talent & Delivery Director
6-Month Contract | Outside IR35 | Potential to Become Permanent
Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.
Salary: Daily rate of £500-£700 (Outside of IR 35)
About the Company
Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth.
This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.
The Opportunity
Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.
This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.
Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.
Key Responsibilities
Talent Acquisition & Workforce Strategy
Organisational Development
Recruitment Operations & Technology
Projects & Leadership
About You
We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.
You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.
Essential Experience
Interim Senior Talent & Delivery Director
6-Month Contract | Outside IR35 | Potential to Become Permanent
Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.
Salary: Daily rate of £500-£700 (Outside of IR 35)
About the Company
Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth.
This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.
The Opportunity
Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.
This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.
Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.
Key Responsibilities
Talent Acquisition & Workforce Strategy
Organisational Development
Recruitment Operations & Technology
Projects & Leadership
About You
We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.
You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.
Essential Experience
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programme Manager
We are seeking a Senior Programme Manager to lead a flagship initiative shaping how capital markets deliver better outcomes for children and future generations.
Salary: £56,000–£65,000 (dependent on experience) + 30 days’ annual leave (pro rata) and 10% employer pension
Location: Central London (hybrid – 60% office / 40% home)
Contract: 12-month fixed term - (4 or 5 days per week)
Start date: As soon as available
Closing date: Please apply promptly as applications will be reviewed on a rolling basis
About the role
This is a senior, high-impact position leading a flagship “Investing for Future Generations” Lab, focused on transforming how capital markets understand and respond to children’s lives and outcomes.
You will shape and deliver a market-leading programme designed to embed children’s outcomes into investment decision-making, moving them from a moral concern to a recognised financial consideration. Acting as a central coordinating “backbone”, you will bring together investors, policymakers and partners to drive system-level change.
Key responsibilities include:
About you
You are a strategic and collaborative leader with experience operating across complex environments and multiple stakeholders.
You will bring:
Experience in impact investing or children-focused policy is beneficial but not essential.
About the organisation
This independent, purpose-driven organisation works to transform capital markets to support a fairer, greener and more resilient future. Through collaborative programmes, research and partnerships, it mobilises private capital to address pressing societal challenges.
The organisation is values-led, ambitious and collaborative, with a strong commitment to inclusion and diversity. Flexible working is supported, and applications are encouraged from candidates of all backgrounds, particularly those underrepresented in finance and policy.
Other roles you may have experience of could include:
Programme Director, Impact Investment Manager, Policy & Partnerships Lead, Strategy Lead, Head of Programmes, Investment Director, Social Impact Lead, Senior Project Director.
As a Peer Worker, you will use your lived experience of mental health and recovery to provide person-centred, compassionate support, empowering individuals to achieve their recovery goals and improve their wellbeing.
What you’ll do
See job pack for full details and the person specification
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Steamship Shieldhall is seeking to appoint an experienced freelance Commercial Manager to build new income streams to support the ongoing operation, conservation and sustainability of one of the country's most significant historic ships.
Shieldhall is berthed year-round in Southampton and welcomes passengers and visitors on board from 110 Berth in the Western Docks. She is capable of carrying up to 220 passengers and from spring to autumn each year operates a programme of public sailings ranging from two hour trips to full day cruises. She is also open for alongside events, and is available for private charters. In addition, she can be hired for use alongside such as for training activities, meetings, functions and filming.
The Commercial Manager will be responsible for identifying and realising new opportunities for revenue generation for Steamship Shieldhall, as well as supporting Shieldhall’s experienced volunteers with maximising income from existing activities.
This commission is an important element of the “Steamship Shieldhall: towards 2055, the next 10 years” project which is supported by a Development Phase grant from The National Lottery Heritage Fund. The appointment is intended to cover both the Development Phase and the first two years of the Delivery Phase of our project but will include a break-clause between the two phases. The Delivery Phase contract is contingent on a successful Delivery Phase grant application to the Heritage Fund
The successful candidate will have the right to set their own hours of work and will determine in agreement with the Shieldhall charity how best to undertake the work. This commision could be provided through self-employed individual, partnership or limited company.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
Key Responsibilities:
Supporter Experience & Journeys
Segmentation, Testing & Insight
Mid‑Value & Legacy Development
Acquisition & Cross‑Sell
Cross-Team Collaboration
Organisation-wide Contribution
Qualifications, Experience & Knowledge:
Personal qualities:
Tools & systems:
Benefits at Embrace the Middle East:
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.
You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.
This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.
If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Join the Commonwealth Foundation at an exciting moment as we launch our new 2026–2031 Strategy with a renewed focus on the value of both our Advocacy and Creative approaches.
We are seeking an experienced, strategic and collaborative leader to provide direction and oversight for our Advocacy and Creative Programme, including the Commonwealth People’s Forum, our flagship event at the Commonwealth Heads of Government Meeting, the Commonwealth Short Story Prize, and other high-profile initiatives that bring together civil society, policymakers, creative practitioners and other stakeholders from across the Commonwealth.
This is an opportunity to shape one of the Foundation’s flagship programmes, working at the intersection of advocacy and creativity to influence Commonwealth decision-making processes and amplify civil society voices.
As Senior Manager, Advocacy and Creative Programme, you will provide strategic direction, manage a high-performing team, cultivate influential partnerships, and deliver impactful advocacy, engagement and creative initiatives. Working with civil society partners, storytellers, artists and policymakers, you will design and oversee programmes that foster dialogue and strengthen civic participation.
This is an exciting opportunity for a leader who thrives in an international environment, enjoys navigating complexity, and is passionate about amplifying diverse voices and perspectives.
We are looking for someone who:
Working with us
We aim to create an environment where everyone can contribute at their best. Our hybrid working model combines the benefits of both office-based and remote working inclusively and flexibly.
Staff are expected to work from the office for at least five days per fortnight, including Wednesdays as an all-staff day. This role is offered on a permanent full-time basis; however, flexible working arrangements can be discussed as part of the recruitment process.
Our offer to you
We offer a competitive benefits package designed to support staff wellbeing, work–life balance and longer-term financial security. This includes:
How to apply
To apply, please submit your CV and a supporting statement demonstrating, with relevant examples, how your skills, knowledge and experience meet the requirements set out in the person specification.
Please note that we are unable to consider incomplete applications.
Shortlisted candidates will be contacted within two weeks of the closing date and invited to a first-stage online interview.
Full details of the Job Description, Applicant Information Pack, and Behavioural Competencies Framework can be downloaded using the links below.
To apply, please visit our website and follow the application link provided.
Eligibility
To be considered for this role, candidates must have the right to work in the UK. You will be asked to confirm your right to work as part of the application process.
Selection Process
First Interview dates: w/c: 10 August
Applicants who are successful at this stage will be invited for a second interview.
Second interview dates: TBC
Equity, Diversity and Inclusion
The Commonwealth Foundation values diversity of thought, background, identity and experience, recognising that inclusive teams strengthen organisational effectiveness and impact.
We are committed to creating an inclusive working environment where differences are respected, contributions are valued, and everyone is supported to thrive. We particularly encourage applications from individuals from historically marginalised and underrepresented groups.
If you require reasonable adjustments at any stage of the recruitment process, please contact our Recruitment team. Contact details are available on our website. We will work with you to provide appropriate support.
The client requests no contact from agencies or media sales.
Freelands Foundation is looking for a HR Manager to deliver and oversee Freelands Foundation’s people strategy to enable the Foundation to achieve its ambitious strategic objectives. This role will play a pivotal part in supporting the scaling of the Foundation over the next few years, including a major capital project for our Errol Street building, a significant expansion of key programmes, and reaching new audiences for our work.
As the HR Manager, the role will deliver and oversee people management practices and policies covering the whole employee journey, ensuring that HR practices align with Freelands Foundation’s values and enable the organisation to scale with our ambitions. This opportunity is perfect for an HR generalist who is keen to directly deliver and support best practice HR at process, policy and strategic levels.
We are looking for someone who has substantial experience of supporting employees and senior managers in effective people management processes within a small to medium-sized organisation, excellent interpersonal communication and influencing skills, and strong support for our mission to champion art education.
The client requests no contact from agencies or media sales.
Public Practice is a small social enterprise that works with the public sector to build capacity and develop placemaking capabilities. As our Recruitment Manager, you will support the delivery of our recruitment activity across various strands of work. The role is split into four key areas of work:
You’ll be managed by the Head of Recruitment and will also work closely with the Programmes team to ensure alignment across recruitment, delivery, and organisational priorities. You will regularly meet with and collaborate with colleagues from across the company.
Responsibilities
Working closely with the Head of Recruitment, you will deliver the below responsibilities:
The other 10% of your time will be covered by central business activities, such as planning, team meetings and professional learning and development.
Each team member is given individual quarterly objectives that they are responsible for delivering and reports on these during our weekly team meeting. Your line manager will work with you on setting and achieving these objectives and provide regular one-to-ones to ensure you have what you need to be successful in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Roaming International Finance Manager to provide short- to medium-term finance cover and additional capacity across a global programme portfolio. This is a hands-on international finance role, supporting Programme Managers and country teams to manage financial risk, strengthen financial controls, and ensure effective delivery of standard financial operating procedures.
The role may also include the induction, training and capacity-building of new International Finance Managers and local finance teams.
The successful candidate will work across a range of country programmes, often in challenging or developing-country contexts, providing support on budgeting, donor reporting, financial planning, monthly close processes, cash management, statutory compliance, audit preparation and partner contract oversight. They will play a key role in ensuring financial systems, reporting and controls are robust, compliant and aligned with operational needs.
Key responsibilities will include:
About you
You will be a qualified accountant, or able to demonstrate equivalent experience, with at least five years’ financial management experience, including two years overseas. You will bring strong financial planning, reporting, donor compliance and risk-management skills, together with the flexibility and resilience required to work in varied international contexts. Experience managing and developing small teams is essential.
This role would suit a practical, adaptable and culturally sensitive finance professional who is comfortable working both strategically and operationally, including in environments where living and working conditions may be basic.
PLEASE NOTE: International deployment i.e. living overseas in programmatric locations.
Accommodation and living/ travel allowance along with 49 days leave entitlement.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: : £40,000 pa (Pro rata for part time work)
Hours: Part-time – 4 days per week
Location: Richmond upon Thames (Hybrid working available)
Contract: 12-month fixed-term (with intention to extend, subject to funding)
About the Role
OneRichmond is seeking an experienced and motivated Philanthropy and Partnerships Manager to support the Director in developing and delivering our philanthropy and partnerships strategy.
You will play a key role in identifying, cultivating and securing support from businesses, philanthropists and strategic partners to generate income, unlock new opportunities and strengthen OneRichmond’s impact across the borough.
This is a hands-on, relationship-driven role working closely with the Director, Board and key stakeholders across the public, private and voluntary sectors.
Key Responsibilities
About You
You will be an experienced partnership, fundraising or business development professional with a strong track record of building relationships and securing investment.
You will bring:
What We Offer
Apply
If you are passionate about building partnerships that create lasting social impact, we would love to hear from you.
The client requests no contact from agencies or media sales.
Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.
Salary: £48,524 p.a.
Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits: a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget
Reporting to: Director of Operations
Application deadline: Sunday 19th July, 11.59pm
Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026
This role requires that you are resident and have the right to work in the UK
About NEON
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
Purpose of this role
This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:
owning NEON people and operations policies and ensuring they are understood and applied consistently and equitably across the organisation;
guiding staff through people processes;
overseeing the smooth running of operations systems across the organisation.
What you’ll be doing:
Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.
Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.
Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.
Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.
Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.
Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.
Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.
Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.
Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.
Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.
Play an active part in the whole NEON team, contributing to organisation-wide plans
Who you are:
HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.
Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.
Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.
Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.
First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.
Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.
Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.
Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
We build capacity & infrastructure to accelerate the transition to a new economy.



The client requests no contact from agencies or media sales.