Quality and compliance manager jobs

Senior Direct Marketing Officer - Acquisition

As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success.

Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets.

In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets.

Key Responsibilities:

Campaign Management

· Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media.

· Manage projects that will improve the long-term success of campaigns.

· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.

· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities.

· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.

· Continuous improvement through test and learn principles across all activity.

· Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income.

· Development of compelling communications and materials to support all activities.

People management

· Management and development of the Acquisition Direct Marketing Executive.

· Ensure direct report has clear, SMART objectives and a development plan in place.

· Complete routine 1-1 meetings and annual appraisals.

· Ensure direct report has goals and a development plan written up which are routinely reviewed.

· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews.

Planning and budgeting

· Input to annual planning and development of individual giving campaigns.

· Compilation of detailed income and expenditure campaign budgets.

· Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy.

· Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs.

Finance and reporting

· Ensure daily campaign tracking and reporting.

· Routine end of campaign reviews and analysis.

· Ongoing reporting on long-term success measures, such as attrition and ROI.

· Invoice reconciliation and processing for timely payment.

· Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring.

Knowledge, skills and experience needed:

· Reporting and ability to understand complex data sets

· Understanding of compliance in fundraising.

· Campaign management.

· Briefing and working with external suppliers.

· Direct marketing across a range of media and routes to market.

· Copy writing and proof reading.

· Proven track record of meeting or exceeding financial and non-financial targets.

· Good organisational skills and the ability to prioritise workload.

· Focus on results and continuous improvement.

· Excellent attention to detail.

· Good written and verbal communication skills and the confidence to communicate with people of all levels.

· Agency management skills.

· Strong team player and self-motivator.

· Flexibility to work some unsocial hours and willingness to travel independently.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £37,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.

The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.

This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire. 

Job Purpose

Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.

The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.

The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity. 

Key Responsibilities

1. Community Engagement & Relationship Building

• Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
• Act as a liaison between the football club and the local community.
• Promote inclusion and diversity through outreach to underrepresented groups.

2. Programme Development & Delivery

• Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
  • Education
  • Health
  • Inclusion
  • Football Development 

3. Staff and Volunteer Management

• Recruit, train and manage staff employees and volunteers who represent the Trust.
• Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.

4. Monitoring, Evaluation and Reporting

• Track the impact of community programmes using required and appropriate metrics and key performance indicators.
• Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
• Ensure compliance and governance with safeguarding, health and safety and data protection policies.

5. Marketing & Promotion

• Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
• Represent the Trust at community events, matchdays, and public forums.

6. Fundraising & Grant Management

• Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
• Build partnerships with sponsors, local businesses and charitable foundations.

7. Club Integration

• Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
• Manage the efficient coordination of player appearances and community involvement on behalf of the Club

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

Essentials

• Strong experience in community development, sport development and youth engagement.
• Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
• Experience with grant funding processes
• Experience of developing organisational strategy within the sporting or charity sector
• Experience in partnership working with schools, councils, charities
• Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
• Monitoring & evaluation skills – ability to track KPIs and write impact reports
• Budget management experience
• Confident IT skills, including use of Microsoft Office and database software
• Valid First Aid and Safeguarding qualifications (or willingness to obtain)
• Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
• Understanding of health inequalities and barriers faced by children and families
• Understanding of equality, diversity and inclusion within community delivery
• A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
• Strong commitment to high-quality, values led delivery
• A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
• Willingness to work flexibly, including evenings and weekends
• Enhanced DBS clearance
• Degree or equivalent qualification, or demonstrable relevant professional experience.

Desirables

• Experience working in a football foundation or Trust
• Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
• Valid First Aid and Safeguarding qualifications (or willingness to obtain)
• Event planning or matchday coordination experience
• Recognised sports coaching qualifications
• Youth Mental Health First Aid
• Leadership skills within a community or education setting

Abilities/Skills/Knowledge:

• Committed, enthusiastic and passionate about Luton Town Football Club.
• Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
• Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
• Demonstrate good listening skills and have the ability to resolve issues where appropriate.
• Ability to multi-task whilst maintaining priority efficiencies.
• Focused on achieving Club, departmental and individual success.
• Willing to follow and promote the philosophy of the football club.
• Be an ambassador for the Club presenting the Club in a positive image at all times.

SAFEGUARDING STATEMENT

The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.

The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.

EQUALITY STATEMENT

The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.

The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

To make this vision a reality, we have a focused communications strategy to ensure the charity has the brand, reach and impact it needs to connect with unrepresented court users and engage supporters.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for communications, then we’re keen to hear from you.

We’re looking for a Communications Manager to join our team for maternity cover. You’ll be stewarding our 25th anniversary communications plan and helping us to connect with our stakeholders, especially with those in the legal sector. As well as overseeing our website and social media, you’ll be supporting the service team in connecting with volunteers and clients and supporting the fundraising team in engaging donors.

The role

The Communications Manager role is a cross-organisation role, and you’ll be supported by the CEO and the Head of Fundraising. You’ll also be able to build on the firm foundations we already have in place, with plans agreed for our 25th year.

We’re open to applications from communications professionals who want to work hybrid from the Royal Courts of Justice in London or want to work from home.

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

Join us and lead the growth of a thriving, mission driven charity. As our Commercial Services Director, you will shape and drive the sustainable income that powers life changing services for older people across Lincolnshire.

Working at both a strategic and operational level, you will provide visionary leadership across Age UK Lincolnshire’s commercial portfolio. Partnering closely with the Chief Executive, Board of Trustees, Executive Team, staff, volunteers and the older people we serve, you will help set organisational direction, identify future opportunities, and ensure strong oversight of performance, policies and priorities.

Reporting directly to the Chief Executive, this commercially focused role is responsible for generating income and overseeing all income producing services within the charity. You will balance ambition with purpose—ensuring that our charitable aims are upheld and that older people remain at the heart of every service and development.

As a key member of the Executive Leadership Team, you will play a central role in shaping, developing and delivering the future of our commercial activities. You will lead the growth of existing services and pioneer new income streams across the region, expanding our reach so that more older people can benefit from high quality support. This position combines strategic innovation with hands on delivery, offering the opportunity to make a significant and lasting impact on the lives of older people in Lincolnshire.

The post-holder needs to be a confident communicator who is self-driven, proactive and dedicated, with an enthusiastic and positive approach to delivering and developing services for older people. Knowledge and experience in the charity sector and business development is desirable. The post-holder would also ideally have knowledge of the Health and Social Care Sector.

Please go to our Age UK Lincolnshire website to view the full recruitment pack.

About This Job

Are you an experienced mobile engineer who enjoys creating high quality applications that make a real difference to users? As the Mobile Application Engineering Lead within Cadet Digital Services, you will guide the technical delivery of our mobile platforms and ensure they remain secure, reliable and aligned with the needs of the cadet community.

You will work closely with our established Oracle APEX multi-disciplinary team, bringing your mobile expertise into a collaborative environment that already supports several digital services. Our current mobile applications are delivered as progressive web applications, and you will play a central role in shaping their future development. This may involve enhancing them within the progressive web application space or guiding their evolution into fully native mobile apps.

In this role you will lead the App Squad through the full development lifecycle, including design, build, testing, release and ongoing improvement. You will shape mobile architecture, set engineering standards and make important technical decisions. You will also work closely with the Product Owner and the Solutions Architect to transform user needs into high quality mobile services that support cadet activity across the United Kingdom.

If you enjoy leading teams, solving complex technical challenges and delivering secure and scalable applications, this role offers an exciting opportunity to influence the future of mobile technology across the Cadet Forces.

Responsibilities

· Lead the technical delivery of CDS mobile applications across their full lifecycle: design, build, test, release, and continuous improvement.

· Own and develop the mobile application strategy in line with CDS product strategy.

· Provide day-to-day leadership for the App Squad, setting priorities and standards.

· Design and oversee mobile application architecture, ensuring security, performance, scalability, and maintainability.

· Work closely with the Product Owner to shape roadmaps, refine requirements, and plan delivery.

· Lead technical decision-making on frameworks, tooling, integration patterns, and deployment approaches for mobile services.

· Ensure compliance with MOD standards for security, accessibility, data protection, and Secure by Design.

· Establish and maintain coding standards, review practices, and quality gates for mobile development.

· Represent the mobile platform in wider CDS technical and architectural forums.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Friday 20th March 2026.

Interviews will be held in person during the week commencing Monday 13th April 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.

Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.

We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.

Key responsibilities and competencies :

• Lead on complex employee relations matters including capability, grievance and disciplinary cases.
• Conduct investigations, formal hearings and appeals where required.
• Provide expert advice and guidance to managers on all employee relations matters.
• Maintain and develop employment contracts in line with organisational needs and legislative requirements.
• Support managers in managing absence and attendance effectively.
• Develop, implement and deliver the HR Strategy aligned to the Charity’s organisational objectives.
• Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department.
• Support organisational change initiatives, ensuring a consistent and well-managed approach.
• Contribute to organisational development and continuous improvement initiatives.
• Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making.
• Ensure full compliance with UK employment legislation, case law and regulatory requirements.
• Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices
• Monitor legislative developments and advise Trustees and the CEO on required changes.
• Develop, review and maintain HR policies, procedures and conditions of service.
• Liaise with external professional advisers, including employment solicitors where required.

Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.

In addition - you will have 

• Strong strategic and operational capability.
• Significant experience as a Senior HR Generalist
• Excellent interpersonal and influencing skills, with credibility at Executive level.
• Clear, confident written and verbal communication skills.
• Strong analytical and reporting capability.
• Ability to prioritise, delegate and manage competing demands.
• Coaching and advisory capability.
• High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco).

About us :

Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.

We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.

The role is very much based on site, with restricted public transport, so own car is essential.

Head of Activities (General Manager)

Location: BN8 4EF, North Chailey

Salary:£45,000–£53,000

Vacancy Type: 37 hours per week, Full Time

We’re looking for a strategic, enterprising and values-driven leader to join us as Head of Activities (General Manager) leading The Activity Place and our sector-leading Specialist Services during an ambitious phase of growth. 

The Activity Place is a vibrant community hub where adults with disabilities work out in an inclusive gym, unwind in sensory spaces, create art, explore music and build skills in new ways. Every session is shaped around individual interests — full of creativity, energy and connection. 

This is a senior leadership role with real breadth and accountability. You’ll lead on delivery of specialist therapies, to both Chailey Heritage School and The Activity Place, including hydrotherapy, hippotherapy, rebound therapy and farm therapy, ensuring services are sustainable, inclusive and aligned to our long-term strategy. 

You’ll grow The Activity Place, expand access, strengthen community connections and implement scalable systems that support high-quality delivery — balancing service growth with safeguarding and regulatory excellence. 

What you’ll do

• Provide operational leadership and strategic direction
• Deliver growth and manage financial performance
• Lead and develop great managers and teams
• Drive service excellence, compliance and safety
• Champion strong partnerships and service visibility 

About you

• Senior operational experience in leisure, community or service-driven sectors
• Commercial acumen with budget responsibility
• Confidence in regulated environments
• A leader who’s strategic, grounded and people-first 

Most importantly, you’ll be someone who combines ambition with warmth — who understands that commercial success and social impact can, and should, sit side by side. 

Why join us?

This is more than a leadership role. It’s an opportunity to shape services that lower barriers for children, young people, and adults with complex disabilities, supporting them as they explore, grow and thrive. 

You’ll join a foundation with bold ambitions, strong values and a genuine culture of collaboration. We are passionate, curious and optimistic about what’s possible, we’re looking for someone who shares that outlook.

This role is an opportunity to be part of a supportive, purpose-driven organisation with ambitious plans for the future. 

Alongside a competitive salary, we provide a comprehensive rewards and benefits package designed to support your wellbeing, development and career progression. 

• Enhanced Annual Leave 25–30 days (plus bank holidays), increasing with length of service
• Healthcare Cash Plan & Wellbeing Support
• Enhanced Pension Scheme & Death In Service Benefit
• Enhanced Maternity, Adoption, and Paternity leave
• Cycle to Work scheme
• Retail and Leisure discounts
• Free onsite Parking, Café, and Kitchen Facilities
• Fully Funded level 2 Certificate in Principles of Team Leading. 

If you’re someone who enjoys building as much as leading, and can turn strategy into operational success, we’d love to hear from you.

To Apply

If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application.

Safeguarding Statement

Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children and young people. Employment is subject to two satisfactory professional references, an enhanced DBS certificate, and occupational health clearance. It is an offence to apply for a role in regulated activity with children and vulnerable adults if you are barred from doing so. 

Privacy Statement

As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data in line with GDPR. Please ensure you review our privacy policy before completing an application.

Job Purpose:

EMERGENCY ONG ETS (‘EMERGENCY’) is an independent non-governmental organisation. Headquartered in Italy, it provides free, high-quality medical and surgical treatment to victims of war, landmines and poverty. At the same time, it promotes a culture of peace, solidarity and respect for human rights.

Since its founding in 1994, EMERGENCY has worked in 21 countries around the world, providing free medical care in accordance with its core principles of equality, quality and social responsibility. We do this in a sustainable way: by building healthcare facilities, training local personnel, and conducting search and rescue missions in the Mediterranean Sea.

As an affiliate, EMERGENCY UK has set out an exciting ambition to build on its success over the last three years. This includes a substantial growth in its income, with a particular focus on high value giving from philanthropists, trusts and other private donors. The aim is to implement the newly developed high value fundraising strategy, with a view to tripling current income levels from this source by securing high five and six figure gifts of both unrestricted and restricted income.

The purpose of the Development Manager is to build and maintain a portfolio of high value donors and prospects through proactive networking, identifying cultivation opportunities and thoughtful stewardship. With a focus range of £100,000 and above, the position will develop long-term, strategic partnerships with existing and potential high value supporters, where relationships and their impact will be measured from both a financial and non-financial perspective. 

The postholder must be able to work independently with minimal supervision and demonstrate a high degree of lateral thinking within a small but hard-working team.

Main activities:

1) To raise funds in the form of high value gifts (focusing on £100,000 and above) through a variety of methods, including regular face-to-face meetings, attending conferences and participating in other activities by implementing a comprehensive programme to identify, research, cultivate and solicit high value donors who have the potential for significant, multi-year giving.

In this context, the postholder will be required to spend a considerable amount of the working week out of the office travelling and meeting in person with potential donors and their representatives.   

2) To manage and develop meaningful donor relationships, including with existing donors, by utilising a wide range of methods, including stewardship events and networking amongst existing donors and their contacts.

3) To actively participate in the implementation of the current high value fundraising strategy, leading change and adjusting plans based on experience and realistic assessments in order to meet pre-agreed targets. This includes supporting the ongoing development of all aspects of the strategy, such as the case for support, prospect research, donor recognition opportunities and individual donor development plans for high value donors and prospects.

4) To contribute to the efficiency and effectiveness of the team, taking a lead role in the annual planning and reporting process for high value donors, providing regular progress reports against income targets and ensuring high standards of accountability. This also includes ensuring written and electronic records of donors are maintained, in compliance with data protection legislation.

5) To represent, and act as an ambassador, for EMERGENCY UK at external events, promoting its work and values where and when possible.

Person specification:

• Senior level experience working with foundations, corporates, high and ultra-high net worth individuals, leading them from identification to giving annual and multi-year gifts at the high five and six-figure level
• Experience of working independently to identify and cultivate prospects and influencers who have the ability to make personal introductions to high and ultra-high net worth individuals
• Experience in implementing high value giving strategies and annual plans for high and ultra-high net worth individuals, including reporting on targets and KPIs
• Experience of identifying potential high value donors, qualifying prospects and managing/growing a high-level prospect pipeline
• Experience of working with restricted grant funding: submitting proposals, completing monitoring forms and reporting to donors
• Experience of working within the humanitarian and development sector is preferable
• Experience of working with multiple stakeholders in a complex, multi-cultural environment
• Experience of creating high-quality, high-level donor events and bespoke engagements
• Experience of using Salesforce or similar CRM products/fundraising databases

Essential skills:

• Excellent stakeholder and relationship management skills
• Ability to communicate complex themes and subjects in a compelling and engaging way in writing and verbally
• Excellent interpersonal skills, with an ability to motivate and engage high value donors and prospects in the work of EMERGENCY
• Strong understanding of restricted grant funding processes, including proposal development, monitoring, and reporting
• Knowledge and understanding of how to use influencers and connectors in the most effective way for the benefit of EMERGENCY UK and the wider organisation
• Ability to be flexible and work in a fast-moving environment, leading on a wide range of tasks and projects simultaneously
• A strong team player who treats colleagues with respect and courtesy at all times
• Knowledge of tax efficient giving in the UK, current data privacy legislation and other regulatory compliance issues
• Proficient in Microsoft Office. Experience using Salesforce is desirable.

Older Person Service Manager

Salary £24,085.80 (FTE £29,103.68)

Location Gainsborough, Lincolnshire

Do you want to make a positive impact on the lives of older residents? As Older Person Service Manager, you’ll coordinate housing and support services, maintain safe and welcoming schemes, and ensure residents feel secure, supported and satisfied in their homes every day, while upholding the highest standards of wellbeing and safety for all.

Salary: £24,085.80 (FTE £29,103.68)

Contract: Permanent, part time

Location: Gainsborough, Lincolnshire

Your week: 30 hours across Monday to Friday (work pattern allows for flexibility and will discussed at interview stage)

Snapshot of your role

• Deliver against key performance targets to ensure a consistent, high quality service for residents
• Maintain health and safety compliance, including accurate records, checks and incident reporting
• Manage anti-social behaviour and uphold positive community standards within schemes
• Work with Asset, Grounds and contractors to maintain repairs, refurbishments and environments
• Oversee communal facilities to ensure they remain safe, accessible and well managed
• Monitor resident wellbeing, respond to emergencies and follow safeguarding procedures
• Support lettings, tenancy sign-ups, resident involvement and connections with local services

What you’ll need to thrive in this role

• Experience working with older people in sheltered housing or similar, with awareness of their housing, care, and support needs
• Previous line management experience and ability to empower residents to shape services
• Strong communication and interpersonal skills across multiple methods, with influencing and negotiating ability
• Knowledge of health and safety, welfare benefits, and budgeting
• High-quality administration, organisation, and time management skills in a fast-paced environment
• Confident use of digital devices, ICT software, and systems, with flexibility to manage varying workloads
• Commitment to equality, diversity, inclusion, and creating an environment where everyone can thrive

A full UK driving license is essential for this role.

Enhanced DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 24 March

Interviews: 30 March

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Starting Date: ASAP

Contract type: Full-time and open-ended

Salary: If based in London - £62,707, Delhi - INR 3,350,997, Lahore - PKR 8,697,613, Abidjan - €3,636 per month

Location: London, Lahore, Delhi, Côte d'Ivoire

Application closing date: 25th March 2026

About the Job 

The Grant Programme Manager is responsible for overseeing a portfolio of grant-funded projects across multiple sub-funds and geographies. Working closely with programme partners, this role ensures that funded projects not only produce certified Better Cotton but also deliver measurable impact aligned with BCI’s strategic targets. The role includes stewardship and oversight of significant donor funding and accountability for strong financial, performance and compliance standards across the portfolio.

Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton Initiative as Grant Programme Manager and play a key role in delivering high-impact funding programmes for the world’s largest cotton sustainability initiative. We support more sustainable farming practices and farm livelihoods for nearly 1.6 million farmers across 15 countries.

The Challenge

Looking ahead to 2030, BCI is targeting a 50 percent reduction in GHG emissions from cotton production, significant reductions in synthetic pesticide use, improved soil health across our network, increased farm income and stronger support for women’s empowerment among farmers and farm workers.

As a Grant Programme Manager, you will oversee a multi-country grant portfolio, ensure strong financial stewardship, drive performance against strategic targets and strengthen partnerships with programme partners and donors.

Responsibilities

We are seeking a motivated Grant Programme Manager to join our Global Programmes team within GIF. In this role, you will be responsible for managing a complex grant portfolio and ensuring effective delivery, financial oversight and strategic alignment.

1. Oversee and manage a portfolio of Small Farm Fund projects across multiple countries, ensuring delivery against BCI strategy and BCSS targets.
2. Lead grant application and assessment processes, including reviewing proposals, analysing organisational viability and contributing to funding recommendations.
3. Ensure effective financial stewardship of donor funds, reviewing budgets, tracking expenditure and identifying risks or corrective actions where required.
4. Monitor and evaluate portfolio performance, ensuring robust data quality, learning integration and continuous improvement.
5. Represent GIF in internal governance forums, including the Field Investment and Innovation Committee, contributing to funding decisions and strategic discussions.
6. Engage with donors and external stakeholders, supporting reporting, relationship management and future funding opportunities.
7. Support Large Farm Fund and Knowledge Partner Fund rounds, including assessment, monitoring and stakeholder engagement.
8. Strengthen grant management systems and processes, identifying and implementing improvements to enhance efficiency, compliance and transparency.
9. Collaborate closely with country programme teams, MEL colleagues and finance teams to ensure coordinated delivery and alignment across functions.
10. Contribute to annual reporting, portfolio analysis and strategic planning for the GIF and wider Global Programmes function.

Experience

We are looking for candidates with the following skills, knowledge and experience:

1. Degree in Agronomy, International Development, Anthropology or a related field, or equivalent professional experience.
2. Demonstrated experience managing complex grant or project portfolios within rural development or sustainability contexts.
3. Experience working with commercial and institutional donors, including proposal development and reporting.
4. Strong financial oversight experience, including reviewing budgets and financial performance.
5. Experience using MEL frameworks, logframes and performance monitoring tools.
6. Willingness to travel for project visits twice a year (trips of between 7-10 days), and up to 2 trips per year for team/organisational meetings in Europe. If the successful applicant is based in one of our programme countries ie. CDI, India or Pakistan, the number of project visits would be greater.

Desirable

1. Expertise in smallholder agriculture.
2. Experience supporting organisational development of partners.
3. Experience communicating with donors and representing programmes externally.
4. Experience working in Sub-Saharan Africa or South Asia.
5. Additional language skills relevant to programme geographies.

What we offer

- Hybrid working – 2-3 days per week in our London, Delhi, or Lahore offices. Fully Remote in Côte d'Ivoire

- The opportunity to work from anywhere in the world for up to one month per year

- Flexible working, with core hours from 10 am to 4 pm local time

- Continuous learning and development

- Pension scheme

- A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home

- Enhanced parental benefits

- The opportunity to make your mark and make a difference.

Working arrangements

The position is full-time (40 hours per week) and will be based either in London, Delhi, Lahore or Côte d'Ivoire. Better Cotton Initiative offers flexible working, with core hours being 10 am – 4 pm.  The position will require limited travel.

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 25/03/2026 via the application link. 

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human-led assessment experience.

Our hiring process

Initial Screening:

Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.

Interviews:

If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.

Assessment and Testing: 

Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.

Reference Checks: 

Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities.

Offer stage:

After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton Initiative

Better Cotton Initiative is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values

The post holder will be expected to operate in line with our workplace values which are:  

• Trustworthy (including honest, transparent, credible) 
• As having Integrity (including responsible, authentic) 
• Positive (including problem-solving, pragmatic) 
• Engaging (including adaptable, inclusive, holistic) 
• Daring (including courageous, innovative, game-changing)  

Being you @ Better Cotton Initiative

Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.

We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.

The Team Leader – Support at Home is responsible for the operational leadership, performance management, and development of two distinct but connected services:

• Home Help Service, a person-centred, income-generating support service focused on enabling independence and reducing isolation.
• Handyperson Service, a practical support service delivered under local authority contract arrangements, requiring structured performance monitoring, compliance reporting, and contract accountability.

The postholder will ensure both services operate efficiently, meet financial and contractual targets, deliver high-quality outcomes for customers, and align with Age UK Wigan Borough values.

The role requires balancing commercial performance, compliance requirements, workforce management, and service quality across two departments with different operational challenges and opportunities.

Introduction to Action Duchenne:

Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.

Main Purpose of the Role:

To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.

Key Responsibilities

• Governance and Compliance
  • Maintain and update governance policies and registers, and development of Standard Operating Procedures.
  • Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
  • Monitor compliance with charity law, GDPR, and other regulatory requirements.
  • Coordinate annual policy reviews and ensure staff adherence.

• Risk and Audit
  • Maintain and update the organisational risk register for quarterly Board review.
  • Support internal audits and external compliance checks.
  • Develop and implement risk mitigation strategies.

• Operational Efficiency
  • Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
  • Support budget monitoring and reporting in collaboration with Finance.
  • Oversee contract management and supplier compliance.

• Reporting and Data
  • Prepare governance and operational reports for the CEO and Board.
  • Ensure accurate documentation and record-keeping for governance purposes.
  • Be the organisation’s Data Protection Officer.
  • Minute team meetings.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.

This role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.

As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.

They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.

Main responsibilities

Leadership and Management:

· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.

· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.

· Support organisational change, growth and service development from a people and systems perspective.

· Oversee HR function, policies, and efficient working practices

· Support managers with HR responsibilities and staff development.

· Ensure effective recruitment, onboarding, and talent management.

· Foster an inclusive, diverse, and well-being-focused culture.

· Manage HR systems, technology, and budgets

· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.

· Support managers to build confident, fair and values-led people management capability.

Facilities & Office Management:

· Oversee office, facilities, and repairs to ensure a safe environment.

· Manage supplier contracts, IT, and communication systems.

· Supervise facilities and operations staff.

· Ensure cost-effective procurement and budget management.

Organisational Operations and Compliance:

· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.

· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.

· Maintain oversight of organisational assets and information management systems

Essential Skills & Experience needed for the role

· Experience of building inclusive and diverse workplaces.

· Ability to develop HR strategies that support business objectives and workforce planning.

· Strong knowledge of UK employment law and HR best practices.

· Experience supporting managers with employee relations and performance issues

· Ability to engage and influence stakeholders at all levels, with a people-first approach.

· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)

· Experience of contributing to senior decision making

· Ability to analyse, critique and evaluate business data and insights

· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.

· Influential with the gravitas to effectively help shape the organisation

· Significant management or supervisory level HR experience

Desirable:

· Experience working in a charity or values-led organisation.

· Experience supporting organisational growth or change.

· HR or management qualification (e.g. CIPD or equivalent).

Head of Asset Management & Development

Based: Derby (with travel across YMCA Derbyshire sites)
Salary: £51,000 – £54,000 (dependent on experience)
Hours: 35 hours per week

At YMCA Derbyshire, our buildings are homes, safe spaces and community hubs where young people and families rebuild their lives. You’ll lead how we grow, manage and future-proof these spaces for the next decade.

You will shape and deliver our 10-year Development Strategy, build a strong pipeline of viable opportunities through partnerships and Homes England funding, and ensure our estate is safe, compliant, efficient and delivering real value for money.

Alongside development, you’ll take strategic ownership of asset management, planned and major works, compliance, property data, utilities, risk management and sustainability performance across the organisation.

As a key member of the Senior Leadership Team, you’ll provide the financial oversight, governance and direction that ensures our property portfolio supports long-term resilience, growth and community impact.

Driving licence and access to a car essential.

Interested?
Learn more and apply, please go to our website

What we’re looking for

A strategic thinker who can turn property data into action.
A confident leader with experience managing a significant property portfolio.
Someone who understands housing regulation, development viability, risk and value for money.
A professional who is passionate about sustainable development and community impact.

What we offer

37 days holiday (including Bank Holidays)
Your birthday off every year
Life Assurance (2x salary)
Health & wellbeing support
Recognition awards, celebration events and long-service rewards
Training, development and genuine career impact
…and a role where your work truly matters every single day

YMCA Derbyshire is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to references and an enhanced DBS check.

YMCA Derbyshire is proud to be a Disability Confident Employer.

Closing date: Ongoing
Interviews: Please note that interviews will be scheduled as applications are received. We encourage early submission of applications.