Records manager jobs

At Ambitious about Autism, we're currently looking for an IT Systems Engineer to join our team.

You'll ensure the delivery of a robust, secure, and high-performing IT environment by installing, developing, monitoring, maintaining, supporting, and optimising all network hardware, software, and infrastructure across all Ambitious about Autism (AaA) locations. You'll provide IT support services to users across the organisation in person, online and via telephone as required, ensuring issues are appropriately logged and resolved.

You'll administer, monitor, and develop Microsoft 365 services, security and compliance policies, and organisational intranet processes, whilst collaborating with internal and external stakeholders to explore and develop new technologies that support the Charity and all Education Services.

We are looking for someone who has:

• Excellent working knowledge and application of best practices around management, control, and monitoring of server infrastructure and virtualisation technologies, especially Microsoft Hyper-V server
• Strong hands-on experience in networking, routing and switching in a multi-site environment
• Excellent working knowledge and application of: Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution
• Experience of MS Cloud Services – Azure, Microsoft 365

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

Working within the Money Advice Team (Community Debt)

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Recruitment Administrator

London Bridge - Hybrid working - 2 days a week in the office
Start Date: ASAP
Contract Length: 3 months
£17.50 per hour (via umbrella company)

We are looking for an experienced Recruitment Administrator to join a busy recruitment team on an interim basis. This role is ideal for someone with strong recruitment administration experience who can hit the ground running in a fast-paced environment.

It would be highly desirable if you have previously worked within the NHS or healthcare sector and have hands-on experience using TRAC, the NHS applicant tracking system.

Key Responsibilities

• Support the end-to-end recruitment process, including vacancy approvals, job adverts, offers and contracts

• Conduct and coordinate pre-employment checks, including ID verification, occupational health and references

• Act as the first point of contact for all recruitment-related queries

• Carry out recruitment administration using the TRAC applicant tracking system

• Work closely with HR and Payroll to ensure new starters are set up accurately and on time

• Ensure changes to terms and conditions are communicated to HR and Payroll

• Manage departmental inboxes, ensuring timely responses and appropriate escalation

• Create, update and maintain accurate electronic personnel records for permanent and temporary staff

• Support assessment centres and recruitment events as required

• Maintain accurate and up-to-date recruitment databases

• Provide support to the Staff Bank team when required

• Work collaboratively with hiring managers and HR colleagues to resolve recruitment queries

About You

• Extensive experience in recruitment administration within an HR environment

• Confident using applicant tracking systems, ideally TRAC

• Experience handling confidential and sensitive employee data

• Strong understanding of recruitment compliance and relevant employment legislation

• Excellent written and verbal communication skills

• Highly organised with strong time management and

Job Title: Independent Visitor Co-ordinator

Service: Children’s Rights Services, London and the South East

Reporting to: London Lead IV Coordinator  

Salary: £16,200-£16,605 per annum (£27,000-£27,675 FTE)

Location: Hybrid, Coram Campus with homeworking and work in the community

Hours: 21 hours per week

Contract Type: Permanent

Job Introduction

· Are you passionate about supporting and developing volunteers?

· Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

· Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

· Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.  This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.

· A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.

· Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.

· Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.

· Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.

· Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives. 

· Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.

· Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)  You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

· We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.

· Applications must be fully completed.

The deadline for applications to be returned is 11.59pm on Sunday 1st February 2026.

Interviews will be arranged for Thursday 12th and Friday 13th February 2026.

Support Worker (Women’s Homelessness)

Esther Women Supported Community, Exeter (on-site)
25 hours per week | Fixed-term (12 months, with potential to extend)
£13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata)

Make a real difference in women’s lives

Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head?

At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness.

About Esther Community

Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live.

As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues.

About the role

As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule.

You will:

• Build trusting relationships with women and provide strengths-based, person-centred support
• Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships
• Carry out assessments, support planning, reviews, and accurate case recording
• Support women to access benefits, housing, and external services
• Work closely with partner agencies to ensure joined-up support
• Help maintain a safe, welcoming, and well-run living environment
• Respond calmly and professionally to challenging or crisis situations
• Contribute to a supportive, values-led team culture

 

Who we’re looking for

You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience.

Essential:

• Understanding of the issues facing women who are homeless or vulnerably housed
• Experience supporting women with complex needs
• A non-judgemental, caring and flexible approach
• Strong communication and relationship-building skills
• Ability to remain calm in stressful or crisis situations
• Commitment to safeguarding and promoting women’s wellbeing
• Experience in supported housing or homelessness services

Desirable:

• Relevant qualification (e.g. social care, housing, mental health)
• Training in trauma-informed practice or mental health
• Knowledge of housing legislation or welfare benefits
• Experience with being a floating support worker

Occupational Requirement

This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse.

Why work for Keychange?

• Be part of a supportive, values-driven charity with over 100 years’ experience
• Make a meaningful impact every day
• Access personalised learning and development opportunities
• Join a warm, collaborative team where relationships really matter

How to apply

Please submit your most recent CV to your application. 

Closing Date: 6th February 2026

Interviews will take place on w/c 16th February 2026

Starting Date: 2nd March 2026

If this role feels aligned with your experience and values, we’d love to hear from you. 

HR Business Partner  

Reports to: People Partnering Manager

This is a full-time, permanent position on Crick terms and conditions of employment.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

The Crick has an opportunity for an experienced People Partner to join a fast-paced and supportive HR team. The Crick is a biomedical research institute with a vibrant modern home, bringing together more than 2000 staff and students to make discoveries about how life works. 

We are now looking for a People Partner to join us and work closely with leaders across both science and ops team. As a People Partner with a strategic mindset, you will have the opportunity to influence, support and drive key initiatives that ensure the Crick continues to be an exceptional place to work. Your insight and guidance will support our leaders, strengthen our culture and enhance the overall employee experience.

We are seeking an experienced People Partner who brings both depth of experience and a collaborative approach, and who demonstrates a clear alignment with our core values of being Bold, Open and Collegial.

If you are motivated by the opportunity to make a meaningful impact within a world-class organisation, we would love to hear from you.

What you will be doing

These include but are not limited to:

• Build strong credible relationships with senior leaders across science and operations
• Act as a performance coach and sounding board to senior managers
• Work with our Centres of Excellence to drive people strategies and support the delivery of projects across the Crick
• Use extensive knowledge of customer groups to support communication and implementation of Crick wide initiatives
• Provide leadership and management to the People Advisors with a focus on continuous development that supports a cross-team way of working
• Provide data analytics and meaningful insights to Directors/leads to support their people and delivery of initiatives

About you

You will have: 

• Extensive experience of working as an HR generalist at People Partner level *
• Experience of partnering with Centres of Excellence with a proven track record of delivering initiatives such as talent, succession planning, engagement etc *

• A solid knowledge of good HR practice/employment law and experience of brokering its translation into innovative and effective practical solutions in a large complex organization *
• Highly pragmatic, flexible and adaptable with an ability to tailor approach to meet contrasting needs and demands
• The ability to draw insights from data and apply solutions to drive change for both individual departments and across the Institute
• Good interpersonal skills, including political awareness and emotional intelligence, enabling the post holder to influence and deliver at all levels and to work effectively as part of a team*

Minimum criteria *

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture! 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.

We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our vacancies page. 

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work – with damaging consequences for them personally, and our economy as a whole. We’re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work.

You’ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You’ll be supported by committed researchers and managers whom you will coach, lead, and develop—alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes.

You’ll join an organisation with a national reputation for driving policy change—and a friendly, highly capable, delivery-focused team. 

Location: Hybrid working: 40-60% in an L&W office. Our offices for this role are currently in Leicester and London, but if you are based elsewhere, please contact us to talk about how the role could work for you.

Team:Research and Development

Salary:£64,450 -£77,880 per annum (pro rata), dependent on experience and location

Duration:Permanent

Working hours:0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times)

Main Purpose

The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the ‘Better Work’ pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding).

While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay.

They will be a senior leader for the organization – helping to continuously shape our strategy and the plans we are implementing to deliver it.

Duties and Responsibilities

Leadership and management

• Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them
• Line management of senior and mid-level staff
• Act as a senior leader at L&W – including taking on specific organization-level responsibilities where appropriate

Income

• Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression
• Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners
• Build relationships with current and potential funders and research partners

Impact

• Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms
• Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented
• Develop appropriate means of tracking impact towards our better work goals, and monitor against them. 

Delivery

• Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships
• Quality Assurance of research proposals and outputs
• Use your research skills and experience to support the wider development of the Learning and Work team

Person Specification

Experience

Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential

Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential

Experience of building senior-level relationships with external stakeholders for impact and influence -Essential

Track record of delivering national and/or local policy change - Essential

Experience of senior organisational leadership as part of a team - Desirable 

Experience of responding to tenders- Desirable 

Skills

Advanced research skills (qualitative of quantitative) -Essential

Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable 

Clear and direct written communication style - Essential

Knowledge

Knowledge of, and commitment to, L&W’s charitable aims and purpose.- Essential

Demonstrable knowledge of employment and/or skills policy in the UK - Essential

Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable 

Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

Salary: Grade 3 - £31,600 per annum

Contract: Permanent

Location: Merseyside Hub – currently based in Anfield with plans to move to Liverpool City Centre in 2026

Hours: Full time - 35 Hours per week

Closing date: Monday 9th February 2026 at 11.30 pm 

Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.

About the role

You will be delivering high quality housing advice and advocacy, in line with our local community plans for Merseyside and will work with people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, by liaising and advocating with local authorities, housing associations and private landlords. This will include taking referrals from community and advice groups and our National Emergency Helpline, as well people self-referring in person at the Hub.

The role also works in local community settings and with community groups to deliver advice and rights awareness workshops to ensure that people with lived experience of homelessness have opportunities to share their stories, voice their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. This is a challenging, front-line role where you will have a real opportunity to help people improve their lives.

About you

• Listen to, engage and work with individuals and communities, including people with lived experience of homelessness.

• Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge.

• Experience of carrying out casework related interviews and maintaining detailed case records.

• Advise and support clients to make informed decisions.

• A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

The Merseyside Hub is a team of seventeen, and you will be a key member of the Housing Rights team, defending the right to a safe home. This team works closely with colleagues in our Legal Team as well as our colleagues in community fundraising, community organising and lived experience. Each of Shelter’s eleven hubs across the country have their own local priorities based on the issues experienced by our clients. For Merseyside, we focus on homelessness, temporary accommodation, the private rented sector and social housing. We want people in Merseyside to be able to access the advice and support they need to secure and keep a home. We believe everyone has the right to reside in accommodation where conditions do not negatively impact their health.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Responsible to: Youth Services Manager

Hours: Full time 37 hours (Job share considered)

Salary: £27,500

Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)

Contract: Fixed term for 2 years, with possibility of extension (subject to funding)

Closing Date: 18th February 2026 at 23:59

Interview Date: Tuesday 3rd March

Context

Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.

We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.

Scope

This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.

You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.

You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.

The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.

You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.

What you’ll bring to the team

This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.

You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.

You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.

Main Responsibilities

· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.

· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.

· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.

· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.

· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.

· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.

Skills and Experience

Expertise

· Experience working with and supporting young people

· Experience of developing and sustaining a network

· Ability to deliver innovative education and training packages, delivery, and evaluation

· Knowledge of the challenges affecting young LGBTQ+ people

· Knowledge of issues affecting young people’s mental health and the skills required to build resilience

· Excellent planning, organisation and administrative skills

· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead

· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network

· Capable to respond to a young person in crisis, signposting to appropriate resources and support.

Communication

· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings

· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience

· Ability to adopt a positive constructive language style when talking to young people 1:1

· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people

· Knowledge of social media and a recognition of the role it plays in young people’s lives

Behaviours

· Skills in forming constructive working relationships with colleagues and stakeholders at all levels

· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency

· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.

· Evident desire to improve service delivery using co-production initiatives with young people

· An ability to listen with empathy and act compassionately

· Competence to work on own initiative and demonstrate innovation and creative problem solving

· Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

· Qualifications in youth work, teaching or mental health support

· LGBTQ+ lived experience

Other

· Full driving license and use of own vehicle

· Ability to work flexibly, with occasional evening and weekend working

· Commitment to further personal development and training

· Please note: Enhanced DBS is required for this role

The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.

· Contact Evaluation forms/data capture

· Monthly Outreach Report

· Resource library pertaining to our work with young people

· Network minutes (schools forum)

Apply via our website and complete an application form

This role will be responsible for securing funding from charitable trusts and foundations, identifying new funders, preparing funding applications and managing the growth of a strategic portfolio of corporate partnerships. The role will also provide support on data entry, reporting on our CRM system and wider support to the fundraising team.

Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities

This new role will involve planning and delivering seasonal work programmes, develop habitat and garden management plans, and lead a mixed team of staff and volunteers to maintain and enhance the site and gardens as a welcoming, biodiverse place to support people’s mental, physical and social wellbeing and nature. 

Are you passionate about making a real difference? Are you used to engaging with diverse communities? Do you have experience of working in a client/customer facing role and dealing with a variety of external stakeholders? Do you hold excellent organisational and project management skills?

TPP are recruiting an Engagement and Event Coordinator on behalf of our client, an international charity focused on supporting people facing severe health issues.

Benefits:

• 25 days' holiday per annum plus public holidays, increasing after two years' service by one day per year (up to a maximum of four additional days per year)
• 5% Employer Pension Contribution
• Corporate Eye Care Scheme
• Life Assurance (4 times basic salary)
• Cycle to Work Scheme
• Season Ticket Loans

The Role:

As an Engagement and Event Coordinator, you will help expand the database of volunteers and save more lives. This role is central to the client's mission and we're looking for someone who is excited to engage with diverse communities, support patients and their families, and manage impactful volunteer recruitment events across the UK.

Main responsibilities:

• Develop and manage volunteer recruitment events nationwide.
• Engage with patients and their families to create compelling appeals that raise awareness and increase volunteer registrations.
• Lead presentations and training sessions for volunteers, communities, and corporate groups to inspire participation in drives.
• Collaborate with marketing and PR teams to optimise event visibility and support patient-led campaigns.
• Work towards volunteer recruitment KPIs and targets while maintaining detailed records in our database.

Essential requirements:

• Experience in a client-facing or support role, with strong communication and organisational skills.
• Sensitivity and empathy when working with individuals facing difficult circumstances.
• A full UK driving licence and willingness to travel regularly across the UK.
• Excellent IT skills, with experience using databases and managing digital communications.

Note: Due to the nature of this role, some evening and weekend work might be required. Toil will be given.

This vacancy is based in West London and closes 29th January.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.

We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.

• Permanent, full-time role in our Leadership Team (part-time considered)
• Salary: £46,800 (salary scale £46,800-£52,000)
• Deadline to apply: 9am, Wednesday 11 February 2026