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Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.

Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.

Main Responsibilities

Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:

People & Culture Strategy

Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.

· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.

· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.

· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.

· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.

Talent Management

Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.

· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.

· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.

· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.

· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.

Performance, Leadership & Capability

Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.

· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.

· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.

· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.

Organisational Culture, Engagement & Wellbeing

Foster a working environment where people feel engaged, supported and able to do their best work together.

· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.

· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.

· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.

· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters. 

EDI & Safeguarding

Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.

· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.

· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.

· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.

· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.

Governance, Risk & Compliance

Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.

· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.

· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.

· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.

Systems & HR Operations

Ensure the efficient, reliable and compliant administration of people processes and systems.

· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.

· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.

· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.

Functional Leadership & Resource Management

Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.

· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.

· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.

· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership

· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field

Experience

· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation

· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations

· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters

· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery

· (E) Experience of workforce planning, recruitment, performance management and organisational change

· (D) Experience of working with trade unions or staff representative bodies

Key skills and knowledge

· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance

· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing

· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively

· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence

· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards

· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery

Personal qualities & values

· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK

· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism

· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment

· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement

· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities

First round interviews to be held on W/C 16 March 2026

Second round interviews to be held on W/C 23 March 2026

Support charities. Strengthen communities. Tackle inequality across Oxfordshire.
Join OCVA as a Community Development Officer and be the first point of contact for organisations making real change.

This is a hands-on, people-focussed role at the heart of Oxfordshire’s voluntary and community sector. You will work directly with charities, community groups and social enterprises, offering practical advice and support on governance, funding, sustainability and organisational development. You will combine office and home working with regular travel across the county, building trusted relationships and helping organisations tell the story of their impact.

If you enjoy supporting others to succeed, working collaboratively, and making a tangible difference to communities, this role offers variety, autonomy and purpose in equal measure.

Salary: £32,000 - £34,000 per year

Contract Type: Two-year fixed term contract, with possible scope to extend subject to budget considerations

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting to: Xavier Banson, Senior Communications Manager (Brand and Digital)

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on Sunday 1st March via the Application link on Workable.

Your covering letter should outline:

• Your motivations for applying to this role and what about our mission resonates with you.
• Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description. 
• How this role fits into your career plans.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 9th March.
• Second-round interview w/c 16th March.

Candidates will be asked to prepare a presentation (10-12 minutes maximum) on managing a digital communications calendar. Candidates should allocate no more than 3 hours to prepare this task.

• Final interview with the CEO.

ABOUT THE ROLE

Mission 44 exists to drive change so that every young person can thrive in school and access great careers in STEM. As our work expands, so too does our need to tell stories that highlight the barriers young people face, demonstrate solutions, and inspire action. This exciting new role reflects our ambition to expand Mission 44's voice and enhance engagement across our digital channels.

As the Digital Communications Officer, you will play a key role maintaining Mission 44’s digital presence across our website, social media platforms, and email marketing. You’ll help to create high-quality, impactful content that connects diverse audiences to our mission and elevates the voices of young people within our network. Working collaboratively across the organisation, you’ll distribute content across digital platforms, ensuring our communications are timely, forward-looking, and aligned with Mission 44’s brand.

You’ll also use data and analytics to optimise digital output, track performance, and spot emerging trends - proactively identifying opportunities to grow reach and engagement. From planning and scheduling content to supporting campaign delivery and evaluation, you’ll help strengthen our storytelling and ensure all our digital platforms are being used to drive long-term, systemic change for young people.

We’re looking for someone creative, proactive, organised, and detail-oriented, with a passion for championing youth voices. You’ll thrive in a fast-paced environment, supporting multiple projects with confidence, and bring fresh ideas that help Mission 44 stand out across the digital landscape. If you’re motivated by impactful storytelling and want to be part of an ambitious team, we’d love to hear from you.

Requirements

DIGITAL PLATFORMS & CONTENT MANAGEMENT (50%)

• Manage Mission 44’s communications calendar, ensuring timely and consistent content across website, email newsletter, and social media channels.
• Coordinate content scheduling, publishing and distribution to maximise reach and engagement.
• Maintain and update the Mission 44 website to meet organisational and audience needs, including publishing content and ensuring accuracy and consistency.
• Ensure our digital communications are consistent with compliance best practice, including as it relates to data protection and safeguarding.

CONTENT PRODUCTION (20%)

• Support the planning and delivery of creative content and digital campaigns to drive engagement and increase impact.
• Lead on producing branded digital assets, including graphics, reports, presentations, newsletter and social media content, ensuring alignment with Mission 44’s brand guidelines.
• Work with internal teams and external partners to gather content, stories, and case studies.

MONITORING, REPORTING & INSIGHTS (20%) 

• Monitor, analyse, and report on digital performance using tools such as Google Analytics and Sprout Social.
• Share regular insights on latest digital trends and audience engagement, making proactive and data informed suggestions.
• Monitor social media activity, media mentions, sector news, and partner content, flagging relevant updates, risks and opportunities.

ADMINISTRATION & INTERNAL COMMUNICATIONS (10%)

• Provide administrative support including scheduling meetings, storing data and documentation, and wider coordination across the communications team.
• Share regular internal updates on digital activity, performance, and media coverage to support cross-team collaboration and alignment.
• Maintain records and systems to ensure effective content management and reporting.

ESSENTIAL 

• Experience managing digital platforms including websites, email marketing (e.g. Mailchimp), and social media channels.
• Passion for creative storytelling and knowledge of latest digital trends.
• Strong content creation skills, including copywriting and use of design software (e.g. Canva, Adobe).
• Experience using analytics tools such as Google Analytics and social media management platforms (e.g. Sprout Social).
• Excellent organisation and time management skills, with the ability to manage multiple priorities.
• Strong attention to detail and commitment to brand consistency.
• Good communication and collaboration skills.
• Insight into data protection as it relates to digital communications.

DESIRABLE

• Experience working in the charity, education, or youth sector.
• Familiarity with content management systems (CMS).
• Basic knowledge of SEO and digital best practice.

PERSONAL QUALITIES  

• Passionate about supporting and empowering young people from every background to thrive.
• Committed to storytelling that amplifies the voices of young people around the world.
• Resilient and adaptable, with the ability to navigate uncertainty and shifting priorities with confidence.
• Highly organised and able to maintain high-quality output whilst working in a fast-paced environment.
• Ability to work independently and also as part of a dynamic team; self-motivated and proactive.

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

Important, please read before applying:

1. Due to the requirement of the role to work at women only activities, we are accepting applications from female applicants only.

2. The role will support the delivery of our weekly Sports Hub (Wednesday 5 pm-8 pm), Youth Club (Thursday 5 pm-9 pm), trips and young women’s only activities therefore before applying, please ensure you are available to work during these times.

Overview 

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

About the Role

Our youthwork plays an important role in reducing social isolation and loneliness, improving mental health and wellbeing, and creating a sense of belonging.

This includes a wide range of youth and sporting activities across several weekly youth groups, our young women’s groups, trips during the school holidays and annual residentials. Our youth participation approach means that our activities are directly informed by what young people want.

This is an opportunity for a dynamic and creative youth worker to contribute and strengthen our youth development programmes. You will be responsible for planning and delivering youth activities, ensuring that the sessions run smoothly and safely. You will also be responsible for making sure volunteers are supported, giving advice and guidance where necessary.

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots?

2. What is your motivation for applying for this role specifically?

3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.

You may submit your personal statement in writing, or via video.

Hybrid working with regular evening work with regular attendance at our service delivery venues across London as appropriate to the role.

No agencies, please.

Closing date: 8th of March

Interview date: First round of interviews will be on the 17th of March online and Second round of interviews will be on the 26th of March at our Brent Youth Group

Employment support services | Disability charity Scope UK

Find out which of our employment support services is right for you.

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.

Safeguarding is a vital part of the Church's Mission of healing, justice, and hope. As a Diocese, we aim to be a beacon of best practice in safeguarding children and adults at risk.

Working hours: 35 Hours per week, with the opportunity for hybrid working and flexible working

Part-time working may be considered for an exceptional candidate, with a minimum of approximately 28 hours per week with one working day being a Monday.

Salary: £36,225 to £38,850 per annum, subject to qualifications and experience

Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29  after five years’ service.

ROLE DUTIES

• To guide and advise parishes on their safeguarding enquiries and referrals.
• Manage, investigate, lead, and conclude designated cases
• To maintain up to date records relating to your designated caseload on the church’s National Safeguarding Case Management System, and the recording of case supervision.
• To form and maintain productive, professional relationships with parishes, especially Parish clergy, Senior clergy, and parish volunteers, particularly the Parish Safeguarding Officers (PSOs).

CRITERIA

• A minimum of two years’ experience of safeguarding children and adults in the voluntary or statutory sector.
• Experience in risk evaluation/assessment relating to offenders/offending behaviour.
• Experience of managing safeguarding situations as part of a caseload.
•  Experience and understanding of safeguarding procedures in relation to children and adults

For more information and to apply please see the job description and application form on the Chelsmford Diocese Website.

Closing Date: 23 February

Interview Date: 6 March 2026

We reserve the right to invite candidates for preliminary interviews.

Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.

Please refer to the CDBF Privacy Policy found on the Chelmsford Diocese website for guidance on how we will process your data.

The CEO will play a pivotal leadership role in ensuring the continued success and sustainability of Clwyd Special Riding Centre. This is a wide-ranging role combining strategic leadership with hands-on people management.

The postholder will oversee the daily running of the Centre while also working closely with Trustees to deliver long-term development plans. The role demands strong financial and organisational management, excellent people skills, and the ability to balance compassion with pragmatism.

The CEO will act as a key ambassador for the Centre, building relationships with supporters, stakeholders, and the wider community to secure funding and grow the charity’s impact.  The CEO will create the strategic plans for the next 5 years and work with the Trustees, Stakeholders and Staff to implement the plan.

This is an exciting opportunity to transition the organisation into a sustainable, self-funded and agile organisation able to meet the needs of their traditional participant and those members of the community who could benefit from equine activities.

Following a successful application to the Paul Hamlyn Foundation, we are seeking a Youth Worker to lead on systems change as part of our Brighter Rainbow Project. A key requirement of the post is to hold a JNC Level 6 Youth and Community Work qualification or equivalent (or due to complete 2026- 2027). We also welcome applicants with related subjects including nursing, primary teaching, secondary teaching, social work etc.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Senior Community Action Worker

Salary: £30k per annum

35 hours per week (flexible)

25 days A/L pro rata + contributory pension scheme

Birmingham Settlement is recruiting a Senior Community Action Worker to help us grow and offer more to the communities and people we serve.  Mainly based at our Sports & Community Centre (SCC), the role will help to develop, lead and manage activities that support individual and community leadership, voice and engagement in line with individual, community, and funder needs.

The role will focus on the overall management and development of the Settlement’s Sports & Community Centre to encourage active living, offering a diverse range of opportunities and learning activities to encourage physical health and wellbeing including partnerships and greater use of site facilities – the sports pitch, the gym, halls and large outside space as detailed in the job description.

An open mind, adaptability and a willingness to work flexibly along with excellent customer care skills are standard requirements that we must all always adhere to.

For an informal discussion about the role call Alex Howell. 

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH 

Closing date: 5pm Thursday 26th February 2026

Interviews: Friday 6th March 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Back on Track is a Manchester charity that enables people facing disadvantage to make lasting, positive changes in their lives.  We run a learning centre for adults going through a process of recovery or rehabilitation, having experienced problems with alcohol, drugs, offending, mental health or homelessness. 

The Learning Coordinator role is varied and interesting, combining design and delivery of new and inspiring courses with support of the day to day running of the learning programme.

Our ideal person will be an outstanding teacher who believes in learning as a vehicle for change.  They will be patient, kind, creative and inclusive with an aspirational approach to support people to build their self-worth and make progress.

To apply, download the job pack and form from our website, or call into our centre to collect paper copies.

Closing date: 9am on Tuesday 3rd March 2026

Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)

Reports to: Immediate Support and Debrief Manager

Salary: Salary of £26,500 per annum, pro-rata for part time hours

Location: Remote work with travel in the region

Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.

Post No: 2WISCPT1

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.

Additional benefits for our employees:

• An ‘Employee Assistance Programme,’ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video.

Closing date: 6th March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Job title: Safeguarding Lead

Reports to: Head of Bereavement Services

Salary: £33,120

Location: Hybrid working with 2 days a week in the office depending on location.

Hours: Full Time, 37.5 hours, Monday-Friday.

Post No: 2WSFT01

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.

We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.

Main duties:

Safeguarding Leadership & Case Management

• Act as the first point of contact for all safeguarding concerns raised internally or externally.
• Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
• Maintain accurate and confidential records in line with GDPR and 2wish policies.
• Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
• Ensure timely escalation of high‑risk cases to the senior leadership team.

Support to Families & Vulnerable Individuals

• Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
• Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
• Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
• Contribute to safer engagement strategies for young people attending support sessions or activities.

Safeguarding at Events

• Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
• Provide on‑the‑day safeguarding cover at key events when required.
• Support staff and volunteers in managing disclosures or concerns arising during events.

Policy, Procedure & Compliance

• Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
• Ensure compliance with Charity Commission safeguarding expectations.
• Conduct audits and spot checks to assess safeguarding practice across 2wish services.
• Contribute to risk assessments, incident reviews, and continuous improvement processes.

Training & Capacity Building

• Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
• Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
• Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.

Partnership Working

• Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
• Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality,
• Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent and full-time

Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.

Additional benefits for our employees:

• An ‘Employee Assistance Programme, ‘ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Free tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing Date: 13 March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Can you help support new dads when it really matters?

We’re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey.

New dads can face real mental health challenges — often quietly. In this role, you’ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support.

What you’ll be doing

• Offering coaching and advice to new dads and dads-to-be

• Having honest conversations about mental health, bonding and wellbeing

• Getting out into the community, approaching dads and building trust

• Developing and running group sessions and workshops

• Working closely with health professionals and local services so dads are included and supported

• Helping grow and support our Dad Matters volunteers

This is a hands-on, community-based role, so you’ll need to be regularly out and about in Brent, building visibility and relationships.

About you

You don’t need formal qualifications in healthcare or mental health. What matters is that you:

• Understand the mental health challenges new dads can face

• Are confident talking to people and putting them at ease

• Have experience in a community, support or people-facing role

• Can lead groups, deliver sessions or training

• Are proactive, approachable and genuinely care about supporting families

Parenting experience and lived experience of key issues are both really valued.

Why join us?

You’ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand.

Not sure if it’s for you?
We’d still love to hear from you — get in touch for an informal chat.

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work

Job Title: Children's Support Worker

Location: Warwickshire - Travel required across Warwickshire, predominantly South Warwickshire. Use of a car is essential to the role. 
Salary: £25,857.12 per annum 

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.

Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

A driving license and access to a car is essential to the role. 

Closing Date: 09:00 am 13 March 2026

Interview Date: 23 March 2026

Are you a creative storyteller at heart, passionate about seeing media serve mission?

We’re inviting you to join Springfield Church as our Media Pioneer, playing a key role in our Pioneering Project as we develop pathways to faith on the Roundshaw Estate and support estate churches across the Diocese of Southwark.

In this role, you will create high-quality media, digital learning resources, and engaging content that tells stories of hope, transformation, and discipleship, while helping our pioneering approach reach more people.

The Role

As our Media Pioneer, you will:

• Create high-quality digital content – videos, photography, graphics, online courses, and training modules.

• Write and tell stories of transformation and community life in an accessible and engaging way.

• Apply Springfield’s and the Project’s visual identity consistently across media outputs.

• Support pioneering ministries by working closely with our Pioneer Project Directors and wider team.

• Develop replicable resources for partner estate churches to use in training and digital learning.

• Build and train volunteer teams to sustain creative storytelling across Springfield.

• Manage Springfield’s digital platforms – websites, social media, and media libraries.

Who We’re Looking For

We’re seeking someone who:

• Has excellent storytelling and media production skills (video, photography, graphic design, document layout).

• Can apply visual identities consistently across platforms.

• Is organised, adaptable, and able to manage multiple projects.

• Has a pioneering spirit and a heart for sharing Jesus in creative, culturally relevant ways.

• Is a practising Christian, ideally interested in joining Springfield’s community if possible.

• Experience in estate contexts is desirable but not essential.

Key Details

• Part-time: 2.5 days / 17.5 hours per week

• Salary: £16,000 per annum (£32,000 pro rata)

• Contract: Fixed term, 24 months

• Holiday: 26 days per annum (pro rata) + 8 bank holidays

• 15% employers pension contribution, 1 retreat day per calendar year

• 26 days annual leave per year (pro rata) + 8 bank holidays

• Flexible working (where appropriate)

• Based at Springfield Church, Wallington

Closing Date: 27th February, 11:59pm | Interview Date: 12th March