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Healthwatch Brent, Westminster and RBKC
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you.
As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.
Key responsibilities
- To Provide strategic management for effective, inclusive and high quality local Healthwatch.
- Supporting the 3 advisory boards to be at their most effective during this period.
- Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
- Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
- Line management of HW managers in each borough.
- Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
- Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
- Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
- Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
- Develop effective partnerships with key staff in health and social care services.
- Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
- Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
- Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
- Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
- Ensure that lived experience and service user involvement is embedded in all evaluation.
- Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
- dentify funding opportunities and work with The Head of Business Development to support funding bids.
- Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
- Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
- Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
- Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
- Experience of managing through periods of change and uncertainty
- Experience working with diverse communities and tackling discrimination and inequality.
- Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
- Significant leadership or line Management experience including managing, developing and motivating a staff team.
- Experience in contract management and compliance.
- Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.
- Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
- Experience managing a budget.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training as appropriate and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Experience working with volunteer boards and high caliber volunteers.
- Evidence of ongoing personal development and training related to the role.
- Detailed knowledge of NHS systems
- Understanding the public health challenges in Westminster, RBKC, and Brent.
- Experience working with senior managers in public sector bodies.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 22 March 2026
Ref 7301
Save the Children UK is looking for a Senior Data Analyst to join our high-performing Analysis team in the Public Impact division. You'll play a key role in delivering insight-led, supporter-focused solutions that drive income, engagement, and impact for children.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About Public Impact:
The purpose of the Public Impact is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.
About the role
As Senior Data Analyst, you will be at the forefront of transforming how data and analytics shape our fundraising, marketing and campaigning activity through Public Impact.
Working in an environment of agile, multi-disciplinary teams, you'll be a great collaborator and an experienced analytics professional, adept at building strong relationships and cutting through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.
This role is ideal for someone who combines technical excellence with a strong strategic mindset and the ability to translate complex analysis findings into actionable business change.
In this role, you will:
- Lead cross-cutting strategic analysis projects across our marketing, fundraising and campaigning squads.
- Act as a key strategic partner and subject matter expert, turning analysis into actionable recommendations that improve supporter engagement and income generation.
- Identify and implement innovative, predictive analytics solutions to our biggest business challenges.
- Lead the use of advanced algorithms and tools to improve efficiency and decision-making across the division.
- Foster a culture of data-driven decision-making through self-service tools, training, and storytelling.
- Act as product owner for our suite of CRM analytics tools, leading the development roadmap and collaborating with suppliers.
About you
To be successful, it is important that you have:
- Strong communication and collaboration skills, with the ability to influence non-technical stakeholders and explain complex concepts to those same stakeholders.
- Proven experience applying advanced analytical techniques in marketing, including segmentation (e.g. cluster analysis), behaviour prediction (e.g. propensity modelling), churn analysis, A/B testing, and data visualisation.
- Strong skills in R (R Studio), SQL or Python for statistical analysis in a commercial context.
- Experience with data analytics tools and platforms such as Azure Synapse Analytics, Databricks, Salesforce, Microsoft Power BI is advantageous.
- Experience working with large datasets, including extracting and preparing data using SQL and a strong understanding of relational databases.
- Experience with website analytics tools (e.g. Google Analytics or Adobe Analytics) is desirable.
- Passion for applying data to drive positive social impact.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Midnight on Sunday 22nd March
The Interview process for this role will be an initial informal call with the hiring manager, then a formal competency based interview in front of a panel at the second stage. Questions for the 2nd round will be sent at least 48 hours ahead of the interview.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Thank you!
Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Leadership of a team delivering frontline support
- Previous experience managing operational budgets
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational requirement:
- This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.
What We Offer
- Salary of £40,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centred, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
Recruitment Timeline
- Start date: ASAP with consideration given to notice periods
- Deadline for submitting your application: 19 March 2026
- First screening interviews, remotely: 25 March 2026
- Full interviews in person in central London: 30 March 2026
- Start date: ASAP with consideration given to notice period
Registered Charity
101 - 500
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.